Company Description

At MCI Career Services Pte Ltd, we take pride in our reputation as a leading and trusted leader in recruitment and human resources and uphold our commitment to deliver dedicated and genuine service to our candidates and corporate clients. We are an expert in sourcing and placements of local staff with an emphasis on permanent, temporary and contract placements and we specialised in providing outsourcing and HR/Payroll support services to a plethora of industries.

MCI Group of Companies, collectively known as a group has multiple subsidiary companies such as MCI Career Services, MCI Consulting, MCI Outsourcing and MCI Event and Production Pte Ltd. Over the years, we have grown to a team of more than 100 dedicated employees across two offices in Singapore and Malaysia.

As an Enterprise 50 company, we are honored to be recognized as one of the top 50 most enterprising, privately-owned local companies who have contributed to Singapore’s economic development, both locally and internationally, in 2019, 2021, and 2023.

We are also pleased to announce that our subsidiary, MCI Outsourcing Pte Ltd, has won the Gold Award for Best Recruitment Firm – Outsourcing Solution at the prestigious HRM Asia Readers’ Choice Awards 2023.

Company Culture & Perks of Joining MCI Career Services

As we continue to expand, we seek talented individuals who value collaboration, are results-driven, and are passionate about personal and organizational growth. We welcome fresh ideas, diverse perspectives, and feedback from our employees to enhance our business processes and work culture. Additionally, we focus on providing training to equip our employees with the skills needed to excel in their roles, and we are committed to develop leaders who inspire, empower, and support the growth of our junior employees. In addition to mentoring opportunities, employees also have access to cross-departmental training, enabling them to take on new roles and expand their expertise.

At MCI, we believe in recognizing and rewarding performance based on merit. In addition to honoring our top sales performers with uncapped commissions, we are one of the few recruitment consultancy firms that provide employees with the opportunity to broaden their horizons and gain cultural exposure through company-sponsored trips to destinations such as China, Korea, and even Europe!

To express our gratitude for our employees' dedication, we present annual appreciation awards to celebrate their years of service with us.

Whether it’s individual milestones like birthday celebrations and promotions or team accomplishments like team bonding activities, we cherish and celebrate the achievements and moments that our employees have with us.

To promote employee well-being and maintain a healthy workforce, we have provided comfortable massage chairs in the office for relaxation, employee-led bimonthly recreation sports event and more! If you are passionate and ready to take on new challenges, we invite you to join our team and work with us to drive MCI to a greater success!

Job Overview:

We are looking for a People-Oriented, Results-Driven Operations Manager to join our team at MCI Career Services.This individual will play a crucial role in enhancing and streamlining our internal business processes, ensuring efficient, cost-effective, and scalable delivery of recruitment services to our candidates and clients.

Key Responsibilities:

1. Business Process Improvement:

• Develop operational guidelines that standardize best practices on recruitment, client and vendor management, ensuring a positive experience for our candidates, clients and vendors
• Evaluate and refine operational workflows to enhance efficiency and ensure maximum productivity.

2. Strategic Planning & Execution:

• Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives
• Oversee and ensure successful execution of strategic initiative

3. Stakeholder Communication & Collaboration:

• Serve as the liaison between the operations, talent acquisition, business development teams, and other departments to ensure alignment towards company goals.
• Address and resolve operational issues promptly and effectively

4. Reporting & Data Driven Decision Making:

• Generate monthly reports and analyze performance of business processes to provide actionable insights to improve resource utilization and operational efficiency

5. Cost-Control

• Manage annual expenses, ensuring expenditures are kept within planned annual budget.
• Track actual sales performance against targets and identify opportunities for revenue growth and enhance profitability through cost-control measures

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5 to 8 years of experience in an operations management role
• A proven track record of driving business process improvements and operational excellence, with experience in data-driven decision-making.
• People-oriented with strong leadership and problem-solving skills.

If you are passionate about optimizing business operations and leading teams towards success, we would love to hear from you!

Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure business impact are identified, reported on, and managed at all times.
• Uphold discipline and professionalism within the department.
• Oversee daily logistical operational function and ensure KPIs are met.
• Address challenges and resolve issues related to operations.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 3-5 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Job Overview:

The Operations Manager for Environmental Services specializing in Hazardous Waste Management will oversee the operations of hazardous waste disposal, treatment, and recycling services across various job sites. This role involves ensuring compliance with all relevant regulations, maintaining high safety and service standards, fostering client relationships, managing staff performance, and ensuring operational efficiency. The Operations Manager will also be responsible for budgeting, manpower planning, and continuous improvement of processes to enhance both service quality and profitability.

Key Responsibilities:

SOP Development & Implementation:

• Develop and implement Standard Operating Procedures (SOPs) for hazardous waste management and ensure compliance across all assigned sites.
• Monitor and ensure that all hazardous waste operations follow industry best practices and legal regulations.
  

Client Relationship & Contract Renewal:

• Build and maintain strong, trusting relationships with clients to ensure long-term partnerships and successful contract renewals.
• Address client feedback and complaints promptly, ensuring that corrective and preventive actions are taken.
  

Training & Development:

• Oversee on-the-job training (OJT) for staff in hazardous waste handling, equipment use, and safety protocols.
• Ensure staff remain up-to-date with the latest environmental and safety regulations and technologies, including robotics and health policies.
  

Staff Management & Performance:

• Manage staff motivation, performance, and discipline according to organizational, HR, and government manpower policies.
• Lead recruitment efforts, interview applicants, and conduct performance reviews to maintain a competent workforce.
  

Manpower Planning & Deployment:

• Plan and allocate manpower efficiently across job sites to meet client requirements while ensuring cost-effectiveness.
• Oversee staff deployment based on site requirements and contractual commitments, ensuring timely completion of all projects.
  

Budgeting & Cost Management:

• Manage budgets for hazardous waste operations, ensuring costs remain within defined limits.
• Optimize resources to maintain profitability while ensuring quality service delivery.
  

Workplace Safety & Compliance:

• Ensure compliance with all Workplace Safety & Health (WSH) regulations and hazardous waste management standards across all assigned sites.
• Maintain up-to-date records of safety meetings, staff inductions, and any required documentation to meet regulatory requirements.
  

Operational Efficiency & Improvement:

• Continuously review operational processes to identify opportunities for improvement in efficiency, service delivery, and compliance.
• Propose and implement enhancements in work procedures, safety measures, and client satisfaction strategies.
  

Job Requirements:

• Bachelor’s degree in Engineering, Environmental Science, or a related field.
• Minimum of 5+ years of experience in hazardous waste management operations.
• Strong management, organizational, and analytical skills.
• Proven experience in decision-making, compliance management, and resource optimization.
• Excellent verbal and written communication skills, with the ability to interact effectively with clients and staff.
• Strong leadership skills, with the ability to motivate and manage a diverse team.
• Bilingual in English and a second language (preferred).
• Proficiency in computer software, administration, and presentation tools.
• Knowledge of hazardous waste regulations and best practices.
• Ability to work well under pressure and manage multiple priorities in a fast-paced environment.

Responsibilities

· Responsible for overall performance of assigned kitchens

· Oversee preparation and production of food items

· Drive food quality assurance and process improvement

· Work closely with all stakeholders to ensure delivery-on-time fulfilment

· Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment

· Manage staff related matters; including staff integration, coaching/mentoring and performance management

· Participate in cross functional initiatives, including automation projects

Requirements

· Diploma in F&B Management/Operations, Culinary Arts or equivalent

· At least 5 years of relevant working experience in food production setting

· Resourceful and innovative

· Able to work 6 days work week

· Strong interpersonal and leadership skills, with an eye for detail

Responsibilities

• Planning: Develop long-term plans and strategies for the company's success
• Managing: Supervise, hire, and train employees
• Analyzing: Analyze budgets to reduce costs and review contracts and purchase orders for quality requirements
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing quality: Manage quality assurance programs and review designs for quality
• Managing processes: Develop and monitor processes and procedures
• Managing risks: Anticipate and track operational risks and provide solutions
• Managing resources: Plan the use of materials and human resources
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Responsibilities:

• Oversee the day‐to‐day operations of the machinery service and maintenance service, ensuring efficient workflow and timely completion of repairs.
• Manage a team of skilled technicians, providing guidance, training, and performance feedback.
• Develop and implement preventive maintenance programs to maximize company asset uptime and minimize downtime.
• Schedule and dispatch technicians to customer sites or internal workshops.
• Maintain accurate records of service and maintenance activities, including work orders, parts usage, and labor costs.
• Ensure compliance with safety regulations and industry best practices.
• Contribute to the development and implementation of operational strategies to improve efficiency and profitability.
• Creating development plans and forecasting sales targets and growth projections.
• Identifying leads and market opportunities through meetings, networking, and other channels.

Qualifications:

• Proven experience as an Operations Manager or similar role in the process equipment industry.
• Strong understanding of process machinery, including hydraulics, electrical systems, and diesel engines.
• Excellent leadership and team management skills.
• Strong analytical and problem‐solving abilities.
• Proficient in using Microsoft Office Suite.
• Excellent communication and interpersonal skills.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for an Operation Manager (Container Depot) in Cogent Container Depot Pte Ltd. As an Operation Manager, you will be responsible to oversee the day-to-day operations of the container depot. Your tasks will include managing container handling and storage, coordinating with customers and suppliers, ensuring compliance with safety and operational guidelines, optimizing depot operations and leading a team of depot personnel.

1. Responsible for all day to day depot operations
2. Ensure equipment is in good working conditions and follow up on maintenance and repair, if any
3. Ensure that shipping and leasing customer’s KPI are met
4. Responsible for optimal yard planning, relocation and allocation of containers
5. Ensure there is no delay at the gate and ensure smooth traffic flow at all times
6. Discuss and report to superior on any enhancement made to daily operations
7. Responsible for all outdoor tasks like container nomination, container measurement, make shifting arrangement etc.
8. Attend to any additional services which are non-routine in nature (such as container door cannot open etc.)
9. Manage subordinates to achieve operational and service excellence and cost effectiveness
10. Report to superior if there is any dispute, accident and incident. Ensure the proper reporting and escalation of accident and their corrective/ preventive actions.
11. Conduct toolbox meeting daily
12. Attend the regular operations meeting with shipping agents to discuss operations work plan and implementation
13. Keep track of fixed assets and ensure depot facilities are in good order
14. Liaise with trucking team to improve trucking efficiency
15. Regulate the importance and priority of every job order assigned to the operations team
16. Liaise with vendor on container repairs/ washing issues and ensure that they complete their jobs on time to meet our customers’ requirement
17. Ensure containers are repaired according to IICL/ cargo worthy standards or other customers’ criteria
18. Identify safety hazards in operations areas and proactively eliminate any risks
19. Ensure staff work safely in a safe workplace
20. Any other duties and responsibilities assigned from time to time

Requirement

1. Degree or Diploma in Logistics, Supply Chain Management or related field
2. Minimum 5 years in container depot operations
3. Strong knowledge and experience in container depot operations
4. Responsible individual who is diplomatic and possess a high level of initiative and strong interpersonal and communication skills
5. Possession of IICL certification is an advantage

Others:

1. Alternate Saturday
2. Daily meal subsidy
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

Job Description & Requirements

We are seeking a Clinic Operations Manager who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as a Clinic Operations Manager. We are looking for someone available for immediate employment.

Key Responsibilities:

• Strategic Planning and Implementation
• Process Improvement
• Resource Management
• Quality Assurance
• Team Leadership and Development
• Financial Management
• Clinic Operations Management
• Supply Chain Management
• Performance Monitoring
• Compliance and Risk Management
• Customer Service Management
• Communication and Reporting
• Social Media Engagement
• Project Management

Qualifications:

• communicate effectively with English, Mandarin and Bahasa speaking clients
• Basic computer skills.
• Experience in handling complete clinic operations
• Experience in the clinical domain is a plus.
• Previous experience as a clinic operations manager is a must.
• Willingness to learn and undergo training.
• Strong interpersonal and communication skills.
• Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Clinic Operations or are willing to learn, we encourage you to apply. Immediate employment is available

Job Description:

We are seeking a highly motivated and detail-oriented individual to take on the role of Healthcare Operations Manager. This is an exciting opportunity for a dynamic leader who is passionate about delivering exceptional service and improving clinic operations. As a key player in our management team, you will be responsible for overseeing various aspects of clinic operations, staff management, and the continuous development of processes to ensure efficient, high-quality healthcare delivery.

Key Responsibilities:

• Complaints Management and Service Recovery: Address both online and offline feedback professionally and promptly, ensuring customer satisfaction and effective resolution of any concerns to enhance service quality.
• Staff Roster and Workforce Management: Oversee the creation and management of staff schedules for all clinic outlets. Ensure adequate staffing levels are maintained and effectively allocated based on clinic demands.
• Staff Performance Monitoring and Development: Regularly assess and evaluate staff performance, providing constructive feedback and identifying areas for improvement. Deliver training programs and coaching to enhance staff skills and maintain high operational standards.
• Locum Doctor Coordination: Assist anchor doctors in sourcing suitable locum doctors to ensure uninterrupted clinic operations and staffing coverage as required.
• Strategic Planning for Long-Term Growth: Collaborate with management to develop and implement long-term strategies to meet the company’s objectives and goals.
• Optimization of Clinic Operations: Maintain and improve work processes for clinic operations, ensuring compliance with standard operating procedures (SOPs). Monitor and enforce safety regulations and industry standards to safeguard patient care and staff wellbeing.
• Implementation of New Programs: Proactively introduce new initiatives and programs to enhance clinic operations as operational needs evolve.
• Continuous Review and Improvement: Regularly assess and review work processes, ensuring that all operational functions are optimized for efficiency and effectiveness.
• External Relations Management: Maintain open communication with Third Party Administrators (TPAs), CHAS, and other external partners to ensure an effective feedback loop and prompt issue resolution.
• Employee Engagement and Motivation: Foster a positive and supportive work environment by inspiring and motivating employees through recognition, positive encouragement, and incentive-driven initiatives.
• Stakeholder Communication: Regularly update directors and key stakeholders on company priorities, projects, and clinic performance to align business goals and expectations.
• Problem Identification and Solution Implementation: Proactively identify potential issues or bottlenecks within clinic operations and find innovative solutions to optimize efficiency and drive revenue growth.
• Business Growth and Expansion: Identify opportunities for new business ventures, including sourcing new clinic locations, preparing business proposals, and facilitating submissions to relevant authorities. Engage with various stakeholders to ensure smooth project execution.
• Project Management: Oversee the full scope of new clinic operations, including planning and ensuring the seamless implementation of new projects.
• Resource Management: Maintain a comprehensive resource library for the establishment of new clinics and other related projects.
• Any other duties, projects or assignments by HOD.

Requirements:

• Multitasking Ability: Proven capability to handle multiple projects and responsibilities simultaneously while maintaining focus on quality and deadlines.
• Strong Planning, Project Management, and Organizational Skills: Demonstrated ability to develop detailed plans, set clear objectives, and effectively manage the execution of projects within set timelines.
• Tech Savvy: Comfortable using various digital tools and platforms to streamline operations, manage schedules, and enhance clinic efficiency.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build relationships with internal teams, external partners, and patients.
• Team Player and Independent Worker: Ability to collaborate effectively as part of a team while also being self-motivated to work independently when required.
• Meticulous and Detail-Oriented: A keen eye for detail and a commitment to maintaining accuracy in all aspects of clinic management and patient care.
• Language Proficiency: Bilingual or trilingual (To effectively communicate with diverse patient groups and staff)
• Flexible and Hands-On: Willing to station frontdesk during peak periods or when additional manpower is needed. Must be available for standby duties as required, including evenings and weekends.
• Educational Qualifications: A Degree in Business, Management or Marketing is required.
• Clinical Management Experience: A minimum of 3 years of clinical management experience is required. Proven track record in overseeing clinic operations, managing staff, and ensuring the smooth delivery of healthcare services.

If you are a driven professional with a passion for healthcare management and are ready to take on a leadership role that blends operational excellence with patient care, we invite you to apply for this exciting opportunity to be part of a dynamic and growing team.

• Minimum bachelors degree
• Minimum 4+ years relevant work experience
• involved in the day to day operations of the ship including navigational safety, cargo, ballast .
• supervise, hire, and train employees, manage quality assurance programs, and strategize process improvements,
• oversee all shipments made by a company's delivery trucks and related logistical operations.
• Operational planning,Finance,Product design,Quality control,Forecasting,Strategy,Supply chain management.
• the planning of cargo intakes, liaises with regulatory bodies,
• maintains customer contact, and responds to problems that may arise in the course of executing shipping operations.

Key Responsibilities

Administrative Operations:

• Manage office operations, vendor coordination, and procurement processes.
• Handle vendor management systems such as Ariba and GeBIZ, ensuring efficient and compliant operations.
• Develop and implement policies and procedures for improved operational efficiency.

HR Operations:

• Oversee HR functions including recruitment, onboarding, payroll, employee relations, and compliance with Singapore labor laws.
• Create and manage employee-related documentation, including employment contracts, performance appraisals, and termination letters, ensuring compliance with local laws.
• Foster a positive work environment by leading and mentoring the HR and administrative teams.

Finance & Compliance:

• Prepare and manage income tax and GST documentation in compliance with Singapore’s regulatory framework.
• Ensure accurate and timely submission of statutory documents such as CPF contributions, IRAS filings, and MOM-related requirements.
• Provide support in financial audits and maintain accurate records for compliance.

Vendor Management:

• Manage vendor relationships through platforms like Ariba and GeBIZ.
• Ensure timely procurement, payment processing, and compliance with procurement policies.

Requirements

• Education: Master’s Degree in Management or a related discipline.
• Experience: 4–5 years of relevant experience in the construction sector in Singapore.
• Knowledge:Strong understanding of Singapore company laws, employment laws, and financial regulations.
  Experience in vendor management systems like Ariba and GeBIZ.
  Familiarity with income tax and GST documentation in Singapore.
  
• Skills:Excellent communication, organizational, and leadership skills.
  Proficiency in Microsoft Office Suite and HRIS systems.
  Ability to handle multiple priorities in a dynamic environment.
  

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

• Manage & develop new customers based for service sales in the industrial, Marine & Offshore/Oil Gas market.
• Responsible for maintaining a high standard level of customer services and good customer relation.
• Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
• To identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
• Make sales presentation and provide technical support to customer
• Gather information on market demand, competition and latest technologies.
• Submission of weekly, monthly and quarterly reports.

Duties & Responsibilities

• Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management)
• Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments)
• Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction
• Identify, implement, and manage consigned stocks within contractual commitments
• Provide ERIKS and customer’s management teams, with required reports, Key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes
• Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments
• Responsible for their own, their staff, and visitor’s health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health and Safety policies and procedures. Managers are responsible for reporting all cases of non-conformance
• Ensure Ethics & compliance with all the company’s applicable management systems policies and procedures
• Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance
• Other assigned tasks and responsibilities

Pre-requisites:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfill all agreed KPIs.

In addition, the candidate shall possess the following:

• Possess at least a Degree in Operation, Supply Chain Management or Engineering

(but good relevant job experience will be considered, especially business development skills)

• Managing Team, coordinating with external stakeholders (Suppliers/Vendors/customers)
• Minimum of 5 years of operational experience, especially in warehouse inventory and operations management.
• Experience in business development or management experience will be a plus.
• Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage.
• Proficient user of Windows-based programs.
• Experience in fully integrated systems(ERP) based on sales order processing and stock management systems such as SAP systems.
• Excellent in Communication

Key accountability (Main purpose of this job):

Reporting to the Head of Technology, the IT Infrastructure and Operations Manager will oversee the school's IT infrastructure, network services, and desktop support operations. This individual will ensure a secure, reliable, and high-performing technology environment that supports the educational, administrative, and extracurricular needs of students, faculty, and staff. The role involves managing IT operation teams, coordinating with vendors, and supporting strategies to improve technology integration and support services within the school.

Experience working in K-12 education settings or international schools. Knowledge of Learning Management Systems (LMS) and Student Information Systems (SIS) (e.g. iSAMS). Familiarity with educational technology tools (e.g., Google Classroom, Managebac).

Responsibilities (Key areas of Responsibilities):

Infrastructure Management and Operations

• Design, implement, and maintain the school's IT infrastructure, including servers, networks, firewalls, and wireless access points across multiple campuses.
• Monitor network performance, troubleshoot issues, and ensure high availability of internet and systems required for online learning platforms.
• Manage storage solutions, backups, and disaster recovery strategies to ensure data integrity and continuity.
• Ensure infrastructure security, including patch management, antivirus updates, and cybersecurity protocols.

Desktop and End-User Support

• Oversee desktop, laptop, tablet, and mobile device management for students, teachers, and administrative staff.
• Manage a helpdesk system to ensure timely resolution of hardware and software issues.
• Develop and implement policies for IT asset management (inventory tracking, device replacement cycles).
• Ensure seamless integration of classroom technology (interactive whiteboards, projectors, documents, etc.).
• Monitor software licensing and subscriptions to ensure compliance.

IT Strategy and Vendor Management

• Collaborate with school leadership to develop and implement long-term IT strategies aligned with the school’s educational goals.
• Manage relationships with external vendors, contractors, and service providers for hardware, software, and network services.
• Evaluate and recommend new technologies and solutions to enhance learning and administrative efficiency.

Team Leadership and Coordination

• Lead and manage the IT support team, providing training and professional development to ensure high performance.
• Coordinate with faculty and staff to understand technology needs and provide proactive solutions.
• Develop workflows and standard operating procedures (SOPs) for IT service delivery.
• Ensure timely and effective communication with stakeholders during outages or scheduled maintenance.

Compliance, Safety, and Documentation

• Ensure compliance with data privacy regulations (e.g., PDPA) and other legal standards relevant to schools.
• Maintain detailed documentation of IT systems, policies, and procedures.
• Ensure that all equipment and systems are properly configured for student safety (e.g., web filtering, access controls).
• Monitor and enforce acceptable use policies (ANUP) for students and staff to maintain a safe digital environment.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master's preferred).
• 5+ years of experience in IT infrastructure and operations management, preferably in an education environment.
• Strong knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP), firewalls, and wireless infrastructure.
• Experience with Microsoft, Google, and Apple ecosystems (e.g., Google Workspace for Education, Microsoft 365, Apple MDM).
• Proficiency in managing Windows, MacOS, and ChromeOS devices.
• Strong knowledge of cybersecurity principles and best practices.
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Excellent troubleshooting and problem-solving skills.
• Strong leadership, interpersonal, and communication skills, with the ability to work effectively with students, teachers, and non-technical staff.
• Ability to multitask, prioritise, and work in a fast-paced, dynamic environment.

Roles & Responsibilities

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• have considerable experience on training staff and leadership.
• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Responsibilities

· Supervise and manage a team of operations staff to ensure the efficiency of kitchen operations.

· Report and assist Operations Manager with the entire catering operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Ensure that kitchen operations meet delivery timeline and inventory integrity.

· Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

· Ensure that quantity and quality of items ordered are received and stored in proper condition.

· Check personal hygiene of all the staff, hygiene of chillers & freezers.

· Provide training and coaching about business food range and food production according to established standards.

· File weekly records for hygiene check lists & photos.

· Oversee packet meals packing process.

· Print out daily preparation lists for cooking.

· Hold briefing during end of the day, discussing with workers for the next day special orders/requests.

Requirements

· ‘O’ Level.

· 3-5 years of related working experience, of which 1 year in supervisory capacity.

· Ability to communicate with suppliers & vendors.

· Possess good knowledge of Microsoft Office.

· Possess good leadership skills.

· Able to work on weekends & public holidays.

· Willing to work long hours especially during festive seasons.

Responsibilities

• Supervise daily production operations
• Organise materials and supplies for daily operations
• Forecast production requirements

Requirements

• O Levels or equivalent
• Experience in food production and handling
• 2 years relevant experience
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

MacGregor is seeking an experienced Operational Director from the maritime industry to lead and develop high-performing operations teams across the Middle East and Asia. In this critical role, you will play a key part in enhancing customer satisfaction, driving operational efficiency, and shaping the future of global service delivery.

As Operational Director, you will be responsible for overseeing the maintenance activities and business in the region with and continuously improving the effectiveness and efficiency of the teams. A strong focus will be placed on local communication, personnel development & training and safety management, with the aim of providing high levels of product support for our customers and a positive local team climate.

The position is part of the global operations team and significant co-operation with all other regions is needed for shared learning and initiatives and to ensure a true global support network is provided to our customers.

Through the local service and sales support management structure you will oversee that all inspections, repairs, contracted maintenance and sales support activities are resourced and managed effectively as well as provide operational support for all matrix reports in the Middle East and Asia.

This role will have full responsibility for local cost management and close co-operation with local Finance and HR Business partners is paramount. In addition you will collaborate closely with the GSD Management, Global Operations Team, Global Spare Parts, Sales, Project teams and our customers. The role is part of the Global Service Division (GSD) regional management team and reports directly to the Vice President, Middle East and Asia. The position is located in our office in Singapore.

Other responsibilities

• Work closely with the sales organization to grow the maintenance business in the region
• To grow, execute and manage the service/maintenance agreement
• To improve the efficiency of the service execution process with the adoption of digital transformation
• Proactively champion and communicate MacGregor and GSD strategy and road map initiatives to local teams
• Oversee and manage all regional operations activities in accordance with Operating Principles Manual
• Continuously monitor and develop regional efficiency, productivity, personnel performance and fixed costs
• Drive business opportunities within scope of strategy
• Long-term strategic planning of the regional operations
• Work in proactive partnership with other teams in the GSD structure to maximise company growth and profitability
• Develop and maintain high standards of team climate, developing participation and initiative in all employees
• Develop and maintain a strong culture based on safety and integrity
• Additional duties might be assigned by the company

Skills

This role demands a leader who can motivate and develop high-performing teams. You'll excel at mentoring, and building strong relationships. Excellent communication and interpersonal skills are essential, as is the ability to empower and motivate your team. You have the ability to command respect and credibility, built on a track record of success and a strong professional reputation.

Experience that would help you succeed in your duties:

• University (degree) or equivalent operational experience
• Minimum 10 years of management experience is preferred
• Proven track record in service business in an international marine environment
• Strategic vision and strong analytical capability
• Entrepreneurial attitude and ability to get things done independently
• Willingness to undertake extensive travel overseas
• Fluency in Mandarin and English as to have effective communication with both internal and external stakeholders who are Mandarin-speaking

Why MacGregor?

We offer you the unique opportunity to jump into a transformation journey, where you can leave your footprint.

MacGregor is shaping the offshore and marine industries with leading cargo and load handling solutions and services. Working together with shipowners, operators and builders, we innovate, design and develop solutions that last for a lifetime.

We are a global company that operates in more than 30 countries with 2000 employees and more than 700 MEUR revenue. Our products and solutions can be found onboard more than every second vessel in the global merchant fleet.

Values guide our work

● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

● Safety is essential in everything we do

We offer our employee benefits such as comprehensive group insurances, flexible benefits, mental wellbeing support, family care leave and hybrid working policy.

Additional Information

Are you ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor? Apply today!

Kindly note that we will only review CVs and applications submitted in English

Job Description:

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

Requirement:

• Diploma in Industrial and Operations Management
• Location: Pioneer Sector
• Working hours: Mon-Fri - 8.00am-5.30pm, Sat - 1.00pm

As an Operations Coordinator, you will assist in the day-to-day operations of the crane/transport department. Your responsibilities will include liaising with different teams, clients, and vendors to ensure effective operations and seamless coordination.

Key Responsibilities:

• Serve as the Controller of Crane/Transport department.
• Assist in the deployment and arrangement of jobs.
• Liaise with salesperson and customers to resolve any crane/transport-related issues and with the workshop department on repairs or maintenance tasks.
• Prepare and submit necessary documents and applications to relevant authorities, including but not limited to renewing LM, submitting crane documents and any other site-related submissions.
• Support day-to-day operation administrative tasks.
• Answer incoming calls, including night calls or urgent requests when necessary.
• Process and submit claims for all outfield workers and operators.
• Perform ad-hoc tasks as assigned by the Manager or Management to support operational needs.

Qualifications & Requirements:

• Minimum 1 - 2 years experience in operations coordination or a similar administrative role (experience in crane/transport industry preferred).
• Basic knowledge of Microsoft Office and relevant administrative tools.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

Job Overview:

The Operations Executive will oversee and coordinate cleaning operations, ensuring high-quality service delivery and operational efficiency across various project sites. The role involves managing cleaning teams, monitoring work schedules, maintaining equipment and supplies, and implementing strategies for continuous improvement. You will also be responsible for ensuring compliance with safety measures and managing budgets.

Key Responsibilities:

Coordination & Quality Service Delivery:

• Work closely with the supervisor and clients to ensure high-quality cleaning services are consistently delivered.
• Ensure cleaning teams adhere to safety protocols during operations at all sites.

Process Improvement:

• Compile and analyze data to identify areas for improvement in cleaning processes.
• Assist in developing and reviewing operational plans to improve work procedures and enhance service quality.

Reporting & Compliance:

• Review and submit daily cleaning job reports to management, ensuring accuracy and timely submission.
• Monitor and maintain stock levels of materials and equipment, implementing maintenance schedules for tools and machinery.

Team Management & Scheduling:

• Plan and deploy work schedules and manpower efficiently, ensuring tasks are completed on time.
• Support the capability development of staff and ensure effective work processes are in place.

Tender & Contract Management:

• Interpret tender specifications and prepare accurate quotations for cleaning operations.
• Assist in negotiating terms, conditions, and pricing, ensuring contract compliance and satisfaction.
• Ensure that budget guidelines are adhered to and report deviations with appropriate explanations.
• Raise purchase requests within agreed limits and follow up on contractual payments.

Risk Management & Conflict Resolution:

• Report potential risks related to contract changes and assist in resolving any existing conflicts.

Job Requirements:

• Minimum 3 years of experience in the cleaning or operations industry.
• Possession of a valid Class 3 driving license to transport workers to and from the dormitories and work sites.
• Strong interpersonal and communication skills with leadership abilities.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Flexible to work a 6-day work week, including Fridays, Saturdays, and Sundays.

• Developing and managing marketing technology stacks to ensure seamless execution of campaigns and strategies
• Overseeing and optimizing marketing automation processes to improve workflow efficiencies
• Tracking, analyzing, and reporting on marketing campaign performance to inform strategic decisions
• Managing the marketing budget, ensuring that spending is aligned with strategy and objectives
• Ensuring compliance with data privacy regulations and best practices within marketing operations
• Collaborating with cross-functional teams to align marketing initiatives with sales, product development, and customer service efforts
• Implementing and managing customer relationship management (CRM) systems to enhance customer insights and engagement
• Conducting market research and competitive analysis to stay ahead of industry trends and inform marketing strategies
• Facilitating continuous improvement by identifying and implementing process enhancements within the marketing department
• Training and mentoring marketing staff on best practices, tools, and technologies
• Establishing and maintaining scalable processes that ensure best practices in campaign and lead management
• Coordinating with vendors and third-party service providers to ensure the effective execution of marketing programs and technology utilization