Job Description

We are recruiting for a Portfolio Manager role for a new launch next year. The new fund invests in private equity companies primarily in South East Asia, mainly focus in pharmaceutical industry.

The Portfolio Manager will take the leading role in conducting strategy and market research, developing investment recommendations, negotiating terms and executing fund investments. Also, this role will be responsible for periodic communication with external investors and marketing/fundraising activities.

Given the nature of the strategies covered, the role requires a strong analytical background. A familiarity with investment structuring and derivative instruments is a plus. It is essential that candidates possess the ability to develop and test investment opportunities, as well as engage constructively with our external partners and internal stakeholders. Considering it is a senior position, the candidate must possess a sense of ownership, with well-rounded skills from fund investment, operation, investor relation etc.

Role-Specific Accountabilities

• Portfolio management skill is a must
• Conduct the day-to-day monitoring and analysis of existing external managers (including building robust and flexible tools to support the process)
• Evaluate key exposures and risk factors of investments
• Research and formulate views on hedge fund strategies and their performance during various macroeconomic regimes
• Lead the discussion in the team’s weekly research meetings, investment and strategy recommendation meetings and contribute to the investment decision making process
• Work on research projects related both to micro position level analysis as well as macro top-down portfolio strategy and construction
• Communicate with existing investors on regular basis, participate in fund raising event and liaise with various counterparties for first handed industry dynamics

Qualifications

• Preference for candidates with investment experience particularly in the pharmaceutical industry and degrees in Economics, Business or Commerce, and Finance. A Master’s degree would be advantageous.
• Previous portfolio management experience is preferred
• Strong research and analytical skills
• Relationship management experience
• Solid, demonstrated communication skills (oral and written), as well as strong presentation skills
• Ability to meet deadlines and work well under pressure
• Professionalism and integrity
• Flexibility, adaptability, initiative and creativity
• Team player who enjoys a high performance culture
• Willingness to travel
• Candidates must exhibit conduct consistent with our guiding principles of integrity, partnership and high performance

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• 10 years and above experience as deputy contracts/contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

HR Manager

We are partnering with a dynamic and forward-thinking organization to source an experienced HR Manager who will play a pivotal role in driving people and culture strategies. Our client is committed to fostering a collaborative and innovative work environment where employees thrive. This is an exciting opportunity to shape HR strategies and contribute to the organization’s growth and success.

Key Responsibilities

• Strategic Workforce Planning: Develop and manage manpower plans to meet short-, medium-, and long-term organizational needs, ensuring alignment with business goals.
• Talent Acquisition: Oversee the full-cycle recruitment process, including sourcing, interviewing, evaluating candidates, and onboarding, while maintaining a strong talent pipeline.
• Performance Management: Implement and refine performance management frameworks to drive engagement, accountability, and growth among employees.
• Leadership Development: Design and lead initiatives to identify and cultivate future leaders within the organization, ensuring a robust talent pool for critical roles.
• Compensation & Benefits: Manage the development and execution of competitive compensation and benefits programs.
• Employee Relations: Foster a positive and inclusive workplace culture by managing employee concerns, addressing relations issues, and ensuring compliance with employment laws.
• HR Digital Transformation: Lead HR digitalization efforts, implementing systems that streamline processes and support data-driven decision-making.
• Employee Engagement: Drive employee engagement initiatives to create a thriving workplace, promoting collaboration and inclusivity.
• Employer Branding: Strengthen the organization’s employer brand through strategic partnerships with universities, career fairs, and recruitment events.
• HR Policy Development: Ensure all job descriptions and HR policies are up-to-date, comprehensive, and aligned with organizational goals.
• Special Projects: Contribute to cross-functional initiatives and special projects that advance organizational excellence.

Attributes for Success

• Strong communication and relationship-building skills.
• Excellent organizational and time-management abilities.
• High level of integrity and discretion in handling confidential information.
• Strategic mindset with the ability to drive operational excellence.
• Collaborative and results-driven, with a focus on continuous improvement.

Candidate Profile

The ideal candidate is a seasoned HR professional with a passion for both operational and strategic HR. With a strong understanding of Singapore’s employment laws and HR best practices, you will have experience working in a multinational environment.

Our client values innovation and progressive, employee-centric ideas, making this an excellent opportunity for a forward-thinking HR leader who is committed to fostering a culture of growth and collaboration.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 10 years of HR experience, with 6+ years in a leadership role focusing on strategic HR business partnering.
• Strong knowledge of employment laws and regulations in Singapore.
• Proficiency in Workday or other HR systems; familiarity with Oracle HRM and HR analytics is an advantage.
• Proven track record in managing multiple priorities and delivering impactful results.

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Role Overview:

We are seeking a seasoned Senior Marketing Manager with a strategic mindset and a proven track record in content marketing and event management. This role involves the development and implementation of a comprehensive marketing strategy tailored to the unique cultural and market dynamics of mainland China, Korea and Taiwan. The successful candidate will be at the forefront of crafting compelling content and orchestrating impactful marketing events to drive awareness and engagement with our platform and products across these key markets.

Role Responsibilities:

• Strategic Marketing Planning: Develop and execute a robust marketing plan that strategically integrates content creation and event management to enhance brand visibility and market penetration in mainland China, Korea and Taiwan.
• Content Production Oversight: Direct the production of high-quality, culturally relevant content that resonates with local audiences and aligns with market specifics. Ensure content compliance with local standards and regulations.
• Event Management Excellence: Lead the planning, coordination, and execution of marketing events, ensuring they are impactful, culturally attuned, and aligned with strategic objectives.
• Sales Enablement Collaboration: Work closely with sales, product, and other internal teams to develop and distribute sales enablement materials. Educate the market on our platform and products through innovative and informative materials.
• Marketing Activities Compliance: Oversee all marketing activities within the region, ensuring they adhere to local standards and regulations while maximizing market impact.

Qualifications:

• Experience: Minimum of 5 to 8 years of relevant experience in business and industry, with a strong focus on content marketing and event management within the mainland China, Korea and Taiwan markets.
• Content Marketing Expertise: Demonstrated understanding and successful execution of content marketing strategies with measurable results.
• Proactive and Detail-Oriented: A self-starter who is scrappy and hands-on, with exceptional accuracy and attention to detail.
• Cross-Functional Collaboration: Strong cross-functional collaboration skills with the ability to influence decisions and drive outcomes impacting the team.
• Language Proficiency: Business professional level fluency in Mandarin is required, with complete command over both written and spoken forms of the language. Working-level Korean and English is also necessary as this role is required to work with Chinese & Korean clients.

We're on the lookout for enthusiastic individuals to join our team as Floor Manager! This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant tea,.

Responsibilities include:

Customer Service: Assisting customers, handling complaints, and providing a high-qualty experience.

Staff Management: Coaching and Training employees , Hiring, Promoting andd disciplining or firing staff.

Maintaining Cleanliness: Keeping the premises clean to ensure a good customer experience.

Planning Activities: Meeting with Staff to plan activities and special event.

Alpha HR Pte Ltd |EA License No. 24C2354 Alex Lee |EA Reg. No R24123784 Job

Types: Full-time, Permanent Pay: $3,000.00 - $3,700.00 per month Schedule: Shift system Work Location: In person

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory including existing relationships and aspirational contacts
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency
• Have strong ambition to develop the business as a leader in country, demonstrate strong motivation for career success with high efficiency

Requirements:

• With 5+ years closing experience (mix of field selling within mid-market and enterprise) mainly focus on Telecom, FSI sector in IT industry/ Government/ Manufacture/ Retail/ Transportation.
• Previous vendor or system integrator experience both welcome
• Sales experience in software industry; ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience is preferred
• ITIL certificate is plus point
• Strategic thinker
• Proactive, goal-driven and results-oriented

Work Week: 5.5 days

Working Hours: 9 am to 6 pm (Monday to Friday)

Saturday: 9 am to 1 pm

Salary Ranges: S$11,500 to S$13,000

Job Responsibilities:

1. Strategic Planning and Implementation - Develop long-term and short-term goals for the company and ensure these align with the company’s global strategy.
2. Business Operations - Oversee and manage the company's daily operational activities, including sales, marketing, finance, human resources, and customer service, ensuring operational efficiency and effectiveness.
3. Financial Management - Responsible for budget preparation, cost control, and financial reporting, meeting financial metrics and maximizing profit.
4. Market Expansion - Identify market opportunities and risks and develop and implement marketing and sales strategies to expand market share and enhance brand influence.
5. Innovation and Improvement - Promote business innovation and process improvement to enhance the company’s competitiveness in the market.
6. Customer Relationship Management - Establish and maintain good relationships with key customers and partners, ensure customer satisfaction, and drive continuous business growth.
7. Compliance Management—Ensure the company’s operations comply with local laws, regulations, and industry standards.
8. Reporting and Communication—Report works to headquarters in China, ensuring that headquarters is regularly informed of the operational status and challenges.

Job Requirements:

1. Bachelor’s degree in engineering, major in Computer Science and Technology (highly preferred)
2. Proven track record in software development and implementation projects.
3. Minimum 10 years of experience implementing and delivering enterprise strategic core projects.
4. Capability of performing multiple projects simultaneously and achieving excellent results.
5. Excellent in building, developing and retaining talent to grow with the company.

Gallup is looking for a hands-on, energetic team player to use their office management, event planning and administrative skills to support our internal and external clients.

In this role, you will:

• manage vendor relations, office supplies, office maintenance, and technical upgrades and repairs
• orchestrate and execute project tasks for internal partners, update presentations and documents, and handle other administrative requests as needed
• help organize in-person courses and company events; this includes preparing course materials, greeting and hosting clients, organizing catering and technology logistics, room setup and tear down, scheduling follow-up calls with course participants with Gallup coaches, and more
• partner with Gallup’s operations manager regarding any HR inquiries and benefits
• assist Gallup directors with calendar management and expense claims
• help coordinate internal communication channels to keep employees informed

Strong communication skills, attention to detail, and the ability to be self-directed and proactive will be essential to your success in this multifaceted opportunity. If you’re ready to be part of the team and help us fulfill our mission of changing the world, join us, and put your greatest strengths to work.

Who we want:

• Service-oriented team members who always lend a hand and who have the sophistication, poise and confidence to support the Gallup Singapore team and clients
• Exceptional achievers who thrive in a fast-paced environment and enjoy the challenge of working with a variety of individuals and varying schedules
• Sophisticated communicators who quickly build rapport and engage others in conversation, leaving a lasting impression on clients and associates
• Master multitaskers with the flexibility and intuition it takes to prioritize quickly changing needs — and the discipline to remain focused on the details
• Resourceful problem solvers who can anticipate, troubleshoot and resolve issues and create systems for future efficiency and service

What you need:

• Diploma required
• Five+ years of office administrative or event management experience required
• Proven proficiency in Microsoft Word, Excel, PowerPoint and Outlook required
• Strong written and verbal communication skills required
• Ability to work at Gallup’s Singapore office at least four days a week required

What we offer:

We create exceptional workplaces, starting with our own. We focus on developing your strengths — what you do right, rather than what you do wrong — and helping you be engaged at work. When you work at Gallup, you’ll benefit from:

• A strengths-based, engagement-focused and performance-oriented culture
• The opportunity to work in a flexible and hybrid work environment that allows you to work remotely one day per week
• A global, diverse and inclusive workplace culture that is committed to fostering belonging and wellbeing
• A collaborative work environment with world-class managers and highly tenured mentors who guide and empower associates based on their unique skills and strengths
• Continuous learning and development opportunities and purposeful career growth tailored to your unique talents
• Mission-driven work that changes the lives of people around the world
• A robust benefits package, including a competitive salary, health insurance, gym membership reimbursement and partial mass transit reimbursement
• A beautiful office located at the heart of Singapore’s vibrant central business district, offering a dynamic and picturesque environment with Singapore’s iconic skyline at our doorstep

Gallup is an equal opportunity/affirmative action employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, colour, religion, sex, national origin, disability, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

• Perform daily reconciliations to balance our cash and positions against prime brokers.
• Process the incoming corporate actions events to reflect correctly for our clients and clearer accounts
• Manage, su pervise and monitoring smooth flow of daily transactions. Investigate and respond any enquiries from clients, external parties and other internal departments
• Manage, supervise and monitoring smooth flow of daily transactions. Investigate and respond any enquiries from clients, external parties and other internal departments
• Constantly improving and reviewing our workflows efficiency.
• Ensure accuracy and stay meticulous in daily processing of records and updates.
• Ensure clear communication to internal/external customers’ queries
• To take immediate ownership and respond accordingly should there be any complaints. To quickly escalate to Superior for review and rectifications.
• Monitoring and reviewing of daily exceptional reports
• Provide constructive feedback and suggestion to increase productivity and efficiency
• Support and assists Superiors on daily issues
• Work closely with other departments

Job Requirements:

• To thrive and be successful in this role, you must have / be:
• Bachelor’s degree holder.
• A dynamic and spontaneous individual who is passionate about Trading lifecycle-operational support.
• 2-3 years working experiences in Financial Markets Operations, preferably in OTC Derivatives.
• Meticulous and with good organizational and analytical skills
• Ability to work independently and display strong initiative and resourceful
• Team player with good interpersonal, written and verbal communications skills
• Well verse with Microsoft Office, specifically in Excel
• Process-oriented and able to work well under pressure in a fast-paced environment.
• Must be flexible to work early hours or after hours due to need to have cover post trade processing cycle

This is a Sichuan cuisine restaurant，we seek a talented and experienced restaurant manager to join our team

Job Description

1. Responsible for the overall operation and management of the restaurant to ensure smooth daily operations;

2.Understand the unique flavors and cooking techniques of Sichuan cuisine, able to oversee the maintenance of dish quality and authenticity.

3.need to be familiar with Sichuan cuisine

4.Learn how to source Sichuan cuisine ingredients

5.Can manage Sichuan cuisine chefs

6. Develop and execute restaurant business plans to enhance performance;

7.ensure food safety and hygiene;

8. Be responsible for staff recruitment, training, performance evaluation, and team building;

9. Maintain good communication with customers to enhance customer satisfaction;

10.Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.

11.Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.

Tracking daily sales and expenses.

12. Complete other tasks assigned by superiors.

Requirements

• Familiar with restaurant operation procedures and possess strong organizational, coordination, and communication skills;
• Passion for the catering industry and a keen interest in Sichuan cuisine ;
• Possess good team spirit and the ability to handle a certain level of work pressure.
• Proficient in Sichuan cuisine and have previous work experience in a Sichuan restaurant;

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Customer Service Officer (Call Centre) - 2 Years Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 2 years contract to start, renewable and convertible to permanent.

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Hybrid working arrangement after probation

Location: East

Position: Customer Service and Credit Operations (Japanese speaking)

Job Id: 19385

Job Description

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection

Job Requirement

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication
➤Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan
➤Diploma or Degree holder preferred
➤Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service (Japanese speaking) Job ID:19379".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Hybrid working arrangement after probation

Location: East

Position: Customer Service (Korean speaking)

Job Id: 19385

Job Description

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection

Job Requirement

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication
➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers
➤Diploma or Degree holder preferred
➤Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service (Korean speaking) Job ID:19385".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Marine Service Engineer

Responsibilities:

• Diagnose and repair marine engines, steering systems, and other components
• Perform routine maintenance and ensure shipboard systems are working correctly
• Provide detailed reports to customers and maintain accurate records
• Adhere to safety protocols and environmental regulations
• Collaborate with team members and assist in training junior technicians

Job Requirements:

• • Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• • Minimum of 2 years of experience in marine service and repair.
• • Strong mechanical aptitude and problem-solving skills.
• • Proficiency with diagnostic tools and marine service equipment.
• • Knowledge of marine engines, aux engines and cargo pumps.
• • Ability to read and interpret technical manuals and schematics.
• • Physical ability to lift heavy objects and work in various weather conditions

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

JOB SCOPE

• Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands
• Attend to shoppers’ enquiries and feedback for customer experience improvement
• Perform Mall Marketing redemptions and any other duties assigned
• Attend to Luxury Shoppers (VIP Service training will be provided)
• Enjoy fun and be a proud ambassador of The Shoppes at Marina Bay Sands

JOB REQUIREMENTS

• Seeking good career prospects in Hospitality field
• Keen to work in an exciting and learning environment
• Fresh graduates who wish to pursue a successful career in hospitality field are encouraged to apply
• Have basic knowledge of MS Office (Word and Excel). Able to work on weekends/ public holidays
• Great personality with excellent customer service attitude

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

We are looking for a highly motivated and experienced Fleet Digitalization and Systems (Manager/Senior Manager) for one of our global shipping clients. You will be responsible for overseeing the implementation, integration, and optimization of digital technologies and systems on our client fleet of vessels. This role will focus on driving the digital transformation of fleet systems, leveraging telematics, fleet management software, IoT solutions, and data analytics to improve fleet performance, reduce costs, and enhance operational efficiency. The ideal candidate will have at least 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

Responsibilities

· Evaluate and implement new technologies relevant to vessel performance such as IoT systems, predictive maintenance, and remote monitoring systems. Oversee the entire deployment process from conceptualization to execution.

· Work closely with the PMS Manager and IT team to ensure existing systems (e.g. planned maintenance system, vessel reporting) are reliable, up-to-date, and able to meet business needs. Identify, evaluate and implement upgrades to drive performance improvement.

· Establish robust data collection mechanisms to gather insights into vessel performance, fuel consumption, maintenance needs, and environmental impact. Utilize data-driven insights to optimize vessel performance, improve fuel efficiency, and reduce emissions.

· Manage technology providers, negotiate contracts, evaluate vendor performance, and ensure that the selected solutions meet the organization's needs and provide a strong ROI.

· Ensure that all technology implementations comply with maritime regulations, industry standards, and safety requirements.

· Stay abreast of industry trends and innovations to ensure that PIL remains at the forefront of maritime technology.

· Lead and provide guidance to team members, fostering a culture of innovation, collaboration, and continuous learning.

Qualifications

· Bachelor's degree in Computer Science, Information Technology or Marine Engineering.

· Minimum of 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

· Deep understanding of maritime operations, vessel systems, and regulatory requirements, with experience in vessel digitalization, automation, and remote monitoring technologies.

· Familiarity with Bassnet or similar fleet management systems is essential.

· Proficient in a wide range of digital technologies relevant to fleet management, such as IoT sensors, data analytics platforms, fleet management software, predictive maintenance systems, cybersecurity protocols, etc.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operation records.

· Strong project management skills with a track record of successfully leading technology projects from inception to completion, within budget and schedule constraints.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operational records.

· Knowledge of maritime regulations and compliance standards related to digitalization initiatives, ensuring that all technological implementations adhere to regulatory requirements.

To apply, please send your CV [email protected].

We regret that only shortlisted candidates will be notified.

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities