Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Duration: 1 year

Location: Dhoby Ghaut/ Westgate/ Woodlands

Working Hours: Monday - Sunday (Any 3 days) 9am to 6pm/ 1130am to 9pm

*Must be flexible to work on shift

Responsibilities:

Blood Donor Registration

• Verify donor identity and particulars Register donors in the Blood Bank Computer System
• Ensure donor eligibility and check for outstanding deferrals
• Verify and affix correct donor details on printed labels
• Issue queue tickets for registered donors

Quantitative Haemoglobin (Hb)

• Estimation and Weight Taking
• Verify donor registration and weigh the donor
• Perform Hb testing and record readings
• Provide explanation and advice if donor does not meet Hb criteria
• Perform maintenance of Hb measuring meters and weighing scales

Donor Care

• Handle donor enquiries
• Assist donors in booking appointments
• Print and prepare DHAQ forms
• Issue and track car park redemption tickets

Donor Linking

• Accurately enter phlebotomy and blood collection results
• Check system entries against the number of blood units collected
• Securely store all DHAQ forms at the end of the session

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Description

Iwatani Group is a leading gas and energy company headquartered in Japan with energy businesses centered on industrial gas and machinery, materials, and integrated energy. We are looking for a Manager with in-depth expertise and extensive sales experience in the Material industry to lead the business development of our Materials Business Division.

This position is responsible for leading the overall business development of the Materials Division based on his/her in-depth practical knowledge of mireral sand, semiconductors, mined materials, and biomass fuels, and will be responsible for generating new sales and establishing a stable base of business transaction, including but not limited to the followings;

Procurement and sales of new materials (ceramic moldeded products and plastic film products)

Lead the sales of various new materials (ceramic molded products and plastic film products) mainly from Japanese suppliers to electronic component manufacturers in Malaysia and Singapore.

Conduct close daily communication and advanced negotiation with Japanese suppliers and HQ to coordinate delivery, inventory and negotiation of business conditions to ensure stable supply of high quality products on schedule.

Procurement and sales of mineral products

Manage the procurement of mined materials from global suppliers and lead sales to users in Malaysia and Singapore. Conduct advanced negotiations, contracts, and logistics arrangements with suppliers and customers to ensure a stable supply.

Expansion of biomass business

Conduct research and analysis of potential new suppliers of biomass fuel to be sold to Japanese companies. By closely communicating with and understanding the demand of HQ and customers in Japan, develop stable suppliers that meet Iwatani group's strict quality standards in terms of quality, supply volume and logistics, and facilitate discussions toward business collaboration with these suppliers.

Logistics support for recycling of semiconductor components

Provide logistics support for the collection and recycling of semiconductor components sold by Japanese companies in Singapore. Coordinate schedules closely with Japanese suppliers and Singaporean logistics companies to ensure smooth and efficient collection.

Development of new investment projects

Lead the research and analysis of investment opportunities for the purpose of securing resource interests and developing new materials to further expand Iwatani group's materials business globally.

Budget and performance management

Establish budgets based on the medium and long-term strategies of the Company and HQ and manage monthly, semi-annual, and annual results. This position is required to report to MD on future prospects and measures, and directly report progress to appropriate business units at the HQ as necessary.

Job Requirements

1) Minimum of 5 years experience in a materials related trading company covering not only ASEAN but also China and Australia region. Successful candidates is expected to have experience in handling at least two of the following materials: rare-earth metals, mineral sand, ceramic molded products, resin raw materials, metals and chemicals.

2) At least 5 years of experience in procurement and logistics in the above material related business.

Successful candidate must have a high level of negotiation experience with suppliers in ASEAN and Japan.

3) At least 5 years of experience in client handling and sales negotiation in sales dept in the above material related businesses. The appropriate candidate must have working experience in high-level negotiations, especially with Japanese clients.

Successful candidate should have a proven track record of achieving sales of over 1 billion USD.

4) More than 2 years of experience in overseas resource development, including conducting research on potential investment and financing opportunities, leading due diligence process with external advisors, negotiating and drafting agreements as a project manager.

Successful candidate is required to have a proven track record of executing a investment of USD 20 million or more.

5) At least 5 years of hands-on experience in international trading (import/export)

6) At least 5 years of experience in budgeting, planning and management in a sales or sales administration department of a listed company or a company with a global operation

7) Business level of both English and Japanese (JPLT N1 or above) language skills in order to make advanced-level proposals, negotiations, and presentations to our key customers, both local and Japanese.

Software Test Manager – 2 Years Contract - Singapore

We are seeking an experienced and dynamic Test Manager to lead and drive the quality assurance processes for innovative projects. In this role, you will define and implement robust testing strategies to ensure that the applications meet the highest standards of quality and performance.

Key Responsibilities

• Test Strategy & Planning:
  Develop and implement comprehensive test strategies for new and existing applications.
  Design test approaches, plans, cases, and scripts based on requirements and specifications.
• Execution & Oversight:
  Oversee manual and automated testing processes to ensure thorough coverage of application functionalities.
  Collaborate with business teams to coordinate and execute user acceptance testing (UAT).
• Defect Management:
  Work closely with development teams and business analysts to troubleshoot and resolve defects in a timely manner.
  Monitor testing progress, providing regular updates to stakeholders on test results, defects, risks, and issues.
• Continuous Improvement:
  Research and implement new tools and techniques to enhance testing methodologies.
  Ensure compliance with industry best practices for quality assurance and testing.
• Leadership & Collaboration:
  Lead and mentor the testing team, fostering a collaborative and high-performance environment.
  Facilitate effective communication between the testing team and other departments to promote a quality-first mindset.

An Ideal Candidate:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 4 years of experience in software testing, including 2 years in a managerial or leadership role.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail) and automation tools (e.g., Tosca, Selenium).
• Proven ability to lead and mentor teams while fostering collaboration and innovation.

This is a 2 years contract to start, renewable and convertible to permanent.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

Responsibilities

• Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
• Make informed decisions/ recommendations using data to support these decisions.
• Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs

Minimum Qualifications

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills
• Experience in Medical & Health Insurance (including mental health) programs and operations processes.
• Familiar with Lean Methodologies

Preferred Qualifications

• Employee Benefits with knowledge on Operational Efficiency

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES

Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

A successful candidate would focus on the day-to-day oversight of a regional team, collaborating with other groups across the globe, and with the opportunity to work cross-function. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations as an Asset Servicing Associate. Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with a Vice President to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Minimum of 4 years experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved.

We’re looking for a senior professional individual who wants to apply their financial market knowledge and further develop their understanding of a growing sector of the financial markets at the heart of regulatory reform. With the continued high rate of change in the regulatory reporting space, Regulatory Operations professionals have the platform to significantly impact their environment and the wider business.

YOUR IMPACT

Are you looking to join a fast paced team that sits at the nexus between the business and a global department responsible for the creation and submission of non-financial regulatory reporting (e.g., transaction and swap deal reporting) to regulators? Our Asia Regulatory Reporting team within Global Banking and Markets is seeking a senior professional who is looking to collaborate with business stakeholders, technology, various Federation teams and non-financial regulatory reporting teams for the implementation of upcoming compliance items and day to day oversight of regulatory reporting requirements.

OUR IMPACT

Operations is a dynamic, multi-faceted area that partners with all parts of the firm to deliver banking, sales and trading capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

Global Banking and Markets Regulatory Operations has responsibility for non-financial regulatory reporting for the Asia Swap Dealer reporting obligations to HKMA , MAS, ASIC ,JFSA, as well as other reports to APAC regulators. The Regulatory Operations team’s mission is to support production of various transaction and swap dealer reports within the APAC. The team plays an integral role in ensuring that the Firm meets its regulatory reporting obligations and maintains a high control standard. The Team consists of talented and highly motivated individuals who are extensively involved in the preparation of the mandated reports, as well as the implementation of effective control processes, efficiency initiatives, BCP, and other department initiatives.

HOW YOU WILL FULFILL YOUR POTENTIAL

· Develop expert knowledge pertaining to transaction and derivatives regulatory requirements, processes and systems for a number of Regulatory reports

· Oversee the implementation efforts of new rules or changes within existing obligations

· Provide oversight of the impact assessments done on these reports for new markets, new products, business reorganizations, system changes and new/changed regulations

· Investigate, remediate and provide supervisory guidance on issues with these reports and develop control improvements

· Improve current processes, procedures and reports including automation of manual processes

· Contribute to strategic initiatives relating to these reports, for example strategic Technology developments

· Define and provide supervisory oversight for comprehensive project documentation in support of strategic initiatives and change management including: business/functional requirement documents, process flow diagrams and comprehensive data analysis

· Produce test scripts and co-ordinate / participate in testing activities with Operations and Technology

· Work with Legal, Compliance, Technology, other Operations groups and various Business units to manage change programs and issue resolution for these reports

· Act as a risk manager for the firm through ongoing assessment and awareness of the regulatory environment and the firm’s adherence to its reporting obligations

· Be flexible to contribute to other activities within the group where necessary, e.g. daily report production

SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

· Bachelor’s degree required

· Minimum 10 years of work experience in the Financial Industry

· This person will have successfully worked with complex financial products/functions with experience including data analysis, information technology, business operating processes, regulatory reporting and compliance.

· Experience with derivative products and expertise as a business analyst around regulations like OTC Derivative Reporting to HKMA, JFSA, ASIC and particularly MAS is fundamental to the role.

· Strong People Management – experience of talent and performance management, including coaching and goal setting

· Analytical thinker with the ability to generate innovative ideas and translate strategy to execution

· Problem solving and documentation skills with an ability to understand complex workflows

· Candidate must be proactive, enthusiastic and team oriented

· Accuracy and attention to detail

· Ability to think strategically and contribute to department and division wide initiatives

· Excellent written and verbal communication skills

· Proven ability to organize and prioritize workload and drive results

· Ability to learn quickly and adapt to new changes and new challenges

· Ability to wear multiple hats in a fast paced environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Company Overview:
EastBridge Partners is an independent private equity firm headquartered in Seoul and Singapore, focusing on mid-market growth capital investments and buyout opportunities in Korea and Southeast Asia.

Industry:
Venture Capital and Private Equity Principals

Position Title:
Office Manager – Administration Manager

Job Description:
We are seeking a full-time, on-site Office Manager for our Singapore office. The Office Manager will be responsible for managing daily administrative tasks, providing office support, overseeing office equipment maintenance, and performing accounting data entry.

Qualifications:

• Eligibility: Open to Singapore Citizens or Permanent Residents (PR) only; work visa sponsorship is not available.
• Education: Bachelor’s degree in Business Administration or a related field.
• Experience: Minimum 3 years of relevant experience as an administrative assistant or in a similar role
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) with a minimum of 5 years of experience.
• Language: Fluent in English.

Responsibilities:

• Manage daily administrative operations and provide comprehensive office support.
• Oversee the maintenance and repair of office equipment.
• Deliver general administrative support to leadership and teams, handling sensitive and confidential information.
• Coordinate multiple calendars and ensure efficient scheduling of meetings.
• Manage procurement of office supplies and conduct equipment maintenance as necessary.
• Assist with ad hoc projects, including the organization of year-end parties and company outings.
• Exhibit strong organizational skills, multitasking abilities, attention to detail, and problem-solving capabilities.
• Perform any additional tasks as assigned by management.

Work Hours:
Monday to Friday, 9:00 AM to 6:00 PM

Start Date:
Employment is anticipated to commence in January-February 2025.

Contact Information:
Email: [email protected]

Note: Apply online here or send resume to the admin email address. Please do not call or email the company directly.

Company’s Profile

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities

· Advise on tax-efficient operations, investments, and financial transactions while ensuring accurate tax compliance.

· Handle tax audits, liaise with authorities, and mitigate tax-related risks.

· Monitor tax law changes, analyze impacts, and update strategies and policies.

· Lead and mentor a team, ensuring quality in tax advisory and compliance.

· Collaborate with clients and advisors to resolve complex tax matters.

· Track tax administration progress and prepare revenue forecasts.

· Support special projects like tax restructuring and international tax planning.

Requirements:

· Bachelor’s degree in Accountancy, Finance, or a professional qualification (e.g., ACCA, CPA/CA).

· Accredited Tax Professional with SCTP in Income Tax; GST accreditation is an advantage.

· Minimum of 5 years of relevant business tax experience, preferably in a public accounting or audit firm.

· Strong technical tax knowledge, including corporate tax, GST, and tax policy development.

· Experience in managing complex and sizable tax engagements.

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Please WA Adelphe @ 93825955

Shortlisted candidates will be notified

Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile:

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities:

• Manage and develop client relationships to ensure high levels of satisfaction and retention.
• Oversee management of accounts payable, accounts receivable, and general ledger; prepare financial statements and reports; ensure timely closing procedures.
• Develop annual budgets with senior management and provide financial forecasting and variance analysis to support strategic decision-making.
• Manage GST reporting, tax submissions, and compliance with statutory requirements.
• Monitor cash flow, optimize accounts receivable and payable cycles, and maintain banking relationships to ensure sufficient liquidity.
• Establish robust internal controls to protect assets and improve accounting processes for greater efficiency and accuracy.
• Perform financial analysis to inform business strategies and assist department heads in managing costs effectively, leading special projects when necessary.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field. Accreditation from a recognized professional accounting body such as ACCA (Association of Chartered Certified Accountants), CA (Chartered Accountant) Singapore, or CPA Australia is required.
• Minimum of 5 years of experience in public accounting, with at least 2 years in a management role.
• Strong understanding of SFRS (Singapore Financial Reporting Standards), tax planning, and compliance requirements in Singapore.
• Proven ability to manage multiple client engagements simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and team members.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Office Suite.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Adelphe @ 93825955

Shortlisted candidates will be notified

Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• To supervise and coordinate the activities and work of the Junior Captains and Captains
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team members to ensure good food and beverage knowledge, sequence of service delivery
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Execute outlet operations including food and beverage promotions, customer service and inventories
• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
• Assist F&B Management in monitoring labor, inventory
• Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency
• Responsible for training team members for their responsibilities during all meal periods and events
• Assist the F&B Management in all kitchen efforts, staffing and inventory controls as assigned
• Assist in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories
• Conduct inventory for par levels of food, beverage and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures
• Ensure proper maintenance, cleaning and operation of the outlet and service equipment
• Perform all other duties assigned by the Manager

Requirement:

• 3 years of experience in banquet servicing is preferred

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

POSITION : FINANCE MANAGER

Finance Managers oversee the financial operations of our branch office in Singapore. Monitor ourcompany’s finances and produce financial reports. Work closely with management to develop and implement strategies and plans to achieve the company’s long-term objectives.

Main tasks:

· Maintaining financial records

· Managing budgets

· Analyzing balance sheets to help make decisions on where to allocate funds

· Supervising accounting personnel

· Training employees on finance-related matters

· Preparing tax returns

· Financial planning, budgeting, and forecasting

· Ensuring the company's investments are sound

Qualification requirement:

Proven knowledge of financial analysis and strategy

· MBA, BA OR BSc,

· 10 years of professional experience at the similar position

· Excellent verbal and written communication and presentation skills

· Fluent in Mandarin is a must as industry-specific (Chinese base company)

· In-depth knowledge of financial reporting standards, tax regulations and industry legislation

· Analytical skills

· Attention to detail

· Interpersonal skills

· Negotiation skills

TO APPLY:

Interested candidates to send their applications including a CV, a cover letter direct to [email protected] by 18 December 2024.

Responsibilities

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners

• Execute projects according to plan, scope, budget & timeline

• Ensure project execution adhere to policies, procedures and criterias

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

• Understand interdependencies between business, operations and technology

• Analyze risk and propose mitigation plan

•

Skills/Requirement

Education:

• Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

• At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

• You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

•

• Ability to appreciate and conduct analysis on Business/Operation Processes

• Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

• Ability to drive and run workshop/ discussion forums with other stakeholders

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

What would be your typical day at BNPP Paribas look like?

I. DAILY ACTIVITY FOLLOW UP

Ensure the management and optimization of Treasury activity for OUT currencies (33 currencies) on GEODE tool for Securities Services’ Businesses (12 Branches), over the Nostro accounts opened on Correspondent and ICSD’s books.

This process is coordinated with BNP SA Front Office, as well as with the Paris/Singapore and New York TFG Teams as per the Follow the Sun model.

Follow up on the update of Correspondent/ICSD’s conditions on Treasury’s reconciliation tool (RUBI) and ensure the correct reconciliation of Interest Scale.

Make sure that the activity is efficiently processed and associated risks are controlled accordingly. Ensure that the internal tools match the Business’ needs (coordinate any possible evolution along with the Change Management and IT teams).

Back up the team whenever is needed on daily activity.

II. BUSINESS BILLING/P&L FOLLOW UP

On a daily basis monitor the figures allowing to follow up the activity in order to establish an analytical billing at month end that will be charged to the Businesses.

Generate and justify the P&L reporting to the ALM.

Set up and Publish KPI’s.

III. TFG OPERATIONAL RISKS MANAGEMENT

Ensure the control of TFG Operational Risks through

- The update of the Operational Control Plans

- The update of the Accounting Control Plans

- The update of Procedures (XPACT)

- Ensure the completion of tasks in ORUS regarding the GCP and in COMBO regarding the daily activity follow up

IV. WORKSHOPS/MEETINGS WITH SINGAPOUR TFG AND NY TFG

Maintain a close relationship with Paris/ Singapore and NY TFG Teams, through monthly meetings in order to follow up and improve the processes in place.

As Global Process Owner, ensure the correct execution of the activity by the Follow the Sun teams, as well as the resolution of any possible conflict with the Correspondents/ICSD’s, along with the Regional Network Managers and locals ALMs.

V. TFG TEAM MANAGEMENT

Ensure an adequate staffing for any replacement as well as the training needed. Guarantee team cohesion throughout BNP Paribas’ values: Agility, Client Satisfaction, Open mindedness and Compliance Culture by embracing a collaborative spirit.

VI. FOLLOW UP OF TREASURY SUBJECTS WITH ALM AND NETWORK MANAGEMENT

Establish a good relationship with the Network Management, by participating to any Meeting/Committee which the goal is to improve the process in place or any conflict with the Correspondents/ICSD’s. Participate to any Correspondent’s migration and ensure that all the setups are in place for the good Treasury flows execution on Go Live date.

Along with the 2S ALM, follow up on Treasury subjects that could transversely impact 2S’s activity with 2S’s Businesses, Correspondents/ICSD’s and Central Treasury. Also participate in all the projects that could have a direct impact on Treasury Liquidity management.

VII. Environnement and Organisation

Service schedule is from 9.00 am to 6.30 pm CET, Monday to Friday (bank holidays are included except the 1st of January and the 25th of December).

You may participate to GEODE releases along with the IT teams (Weekends releases).

Homeworking is allowed in the different formulas and rhythms, but constraint to the activity specificities (mandatory to have a minimum of 3 persons always on site).

Soft skills:

•Result driven

•Strong Analytical skills & synthesis ability

•Strong interpersonal skills (communication, influencing skills, teamwork)

• Acts in leadership capacity for projects, processes, or programs.

•Excellent verbal and written communication skills

What is required for you to succeed?

•University graduate with at least 15 years of relevant experience in ALMT or treasury, businesses, risk management, control function. Relevant experience in consulting or audit background is appreciated.

•Prior experience or practical understanding in previous roles may include but not limited to Front/Middle/Back Office, Operations or Functional role(s).

•Team management experience

•Preferred candidates should possess robust knowledge of 2S activities and BNP ALMT

•Knowledge of key applicable 2S systems feeding into treasury system is a plus

• Singapore Based (Sengkang / Punggol)
• 6 Days Alternate Saturday Off, 8.45am-6pm
• Salary: $6,000 - $7,000 + AWS + Variable Bonus
• 5 years' experience in civil mechanical trade with related project management experience.; Fine to commit 6 Workdays Alternate Saturday
• Career Progression Opportunities

Requirements:

• Fine to commit 6 Workdays Alternate Saturday.
• At least 5 years' experience in civil mechanical trade with related project management experience.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Assistant Project Manager

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To execute project assigns and able to do run multi projects.
• To attend meeting, brief & check designers drawing to update and revise correctly.
• Attend technical meeting & discuss to resolve site problems.
• Highlight all major milestones and deliverables to ensure meet dateline.
• Able to do basic timeline and schedule to client.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996