Position Overview:

You would be working closely with the operations team and be exposed to a full suite of operations functions in a regulated financial institution. You should be eager to learn, to be exposed to different processes and cross functional teams, and enjoy working in a fast-paced environment with a group of exceptional self-starters who want to make a difference.

Principal Duties and Responsibilities:

• Trade execution and settlement: monitor and execute trade instructions for various securities
• Reconciliation: perform daily reconciliation of client assets including but not limited to fiat currency, digital payment tokens, traditional securities, funds, structured products and security tokens
• Reporting: generate accurate and timely reports for internal and external stake holders
• Corporate Actions: handle corporate actions related to assets under custody
• Client Service: Provide timely and accurate information to clients on trades and resolve an issues or concerns
• Risk Management: Understand enterprise risk managements and apply to daily job tasks
• Documentation: Maintain accurate and comprehensive records of all transactions.
• Collaboration: collaborate with both internal cross functional teams and external stakeholders on process improvements, system enhancements
• Process improvement: drive projects to improve efficiency and accuracy of actuals tracking through automation and system interfacing
• Perform other related duties as may be assigned from time to time.

Qualifications & Skills:

• Penultimate or final year student from a recognized university
• Proficient in Microsoft Office – especially excel. Familiarity with Macros and VBA will be a plus
• Highly motivated individual who exercises initiative and willingness to take on tasks to broaden exposure and learning experience
• Essential attributes: critical thinking, problem-solving skills, meticulous, resourceful, independent

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

We are searching for an Assistant Manager/Section Manager, Rostering! You will be part of the (Flight and Crew Rostering) team and will be the providing operational support to Crew Rostering. You will work closely with Crew Operations, Network Planning, IOCC, Cabin Services team, IT, HR, Flight Ops, Ground Operations to meet operational performance standard, crewing of all flights and non-flight duties, while adhering to regulatory requirements.

Job Description

Crew Planning Management

• Ensure that the crewing requirements for each aircraft type is met
• Ensure ANR Compliance in rostering
• Support inaugural flight crewing arrangements, liaising with appointed GHA where required
• Manage leave liability and administrate annual leave exercise.
• Ensure productivity and operational levels are consistently maintained
• Work with Training to support efficient planning of attendees;
• Work with SEP to plan and roster recurrent training classes;
• Ensure timely roster publication, and adherence to established FRMS guidelines;
• Ensure unit costs are minimized and efficiencies are increased wherever possible, both within and across departments. Key performance indicator is cabin crew flying hours, and on-time roster publication
• Provides direction to his/her direct reports, as well as coaching and development, in order to motivate and to keep the team continually engaged
• Support improvement/enhancement projects on rostering system
• Support charter flight crewing arrangements

Crew Operating Pattern (COPs)

• Work with Planning and Administrative Services to finalize the COPs for scheduled flights, inaugural flights and charters.
• Ensure that COPs are reviewed and revised if necessary due to ad-hoc / scheduled changes in a timely manner
• Coordinate with Travel Agency for airfare as well as apply crew visa, when required.
• Set up Crew Rostering system to capture required complement.

Operations Management

• Manage crew queries/feedback and ensure timely follow-up on issues raised.
• Update crew via CSC & Workplace post

Adherence to Regulatory Standards

• Ensures cabin crew rosters are compliant with the ANR and ANO, and also meet with other regulators’/legislated requirements.
• Required to liaise with civil aviation authorities, internal and external auditors, and assists in the preparation for such audits, as well as to implement corrective actions.
• Implementation of ANR rules changes in Crew Rostering System progressively

Others

• Support Crew briefing at induction and graduation
• Perform any other ad-hoc duties as assigned
• Liaised with other system providers to set up rostering system requirement for test run review
• Investigate OR and updates AQD

Requirements:

• Bachelor’s Degree in Management / Business or any relevant discipline
• Minimum 8 years of working experience
• Ability to work under pressure and within tight deadlines on several projects
• Excellent communication skills and experience in working with people at all levels
• Project management skills
• Enjoys and embraces change
• Computer literate, with thorough knowledge of Microsoft Office and rostering systems

WSH Manager

Job Summary:

· Lead the EHS department and develop, implement, and maintain the EHS Management System

· Ensure legal compliance, conduct inspections and audits, and manage contractors from an EHS perspective

· Investigate incidents, review risk assessments, and drive EHS culture

· Conduct safety checks, ensure fire protection and emergency response readiness, and promote safe working conditions

· Liaise with statutory bodies, conduct training, and update management on EHSS performance

Requirements:

· Relevant qualification in Workplace, Safety, and Health

· 8 years of experience in the Construction Engineering Industry

· Strong technical competency, interpersonal, and communication skills

· Ability to interact effectively with colleagues in other business units

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (ABOR).

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Senior Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager, ABOR, you will be expected to take an active role in the ABOR service line to improve implementation expertise, know-how of ABOR consultants within our market unit and beyond.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Degree/master's within Finance, Economics, Accounting.
• Experience and knowledge within accounting standards / regulations e.g. IFRS9, USGAAP, Tax
• Experience and knowledge with the financial services industry
• Several years of experience supporting SimCorp Dimension solutions, covering the following topics:

o Investment/Financial Accounting

o Fund Accounting

o General Ledger Accounting

o Reconciliations

• Constantly willing to expand your knowledge of SimCorp Dimension®  and the clients’ businesses in order to ensure that clients get the optimal configuration and workflow.
• Are result driven, creative, and analytical with a global perspective.
• Have excellent communication skills and proficiency in English.
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively dvocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (IBOR).

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Senior Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager, IBOR, you will be expected to take an active role in the IBOR service line to improve implementation expertise,  know-how of IBOR consultants within our market unit and beyond.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Degree/master's within Finance, Economics, Accounting.
• Very good know-how in at least four of the following areas:

o Trade processing (incl. settlement),

o Swift messages

o Corporate action processing

o Collateral processing

o Reconciliation

o Valuation

o Data Import and Export (SimCorp Dimension®  Data Format Setup & Data Extractor)

o Broad asset classes coverage (listed, derivatives, credits/mortgages, illiquid)

• Constantly willing to expand your knowledge of SimCorp Dimension®  and the clients’ businesses in order to ensure that clients get the optimal configuration and workflow.
• Are result driven, creative, and analytical with a global perspective.
• Have excellent communication skills and proficiency in English.
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Interested in this internal opportunity?

We will offer an attractive package whilst you are on this fixed term contract. If you would like to know more about this assignment, please contact Michael Paterson via email at: [email protected]. Incoming applications will be processed on an ongoing basis.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (Investment).

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Lead Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager specializing in Front Office (Portfolio construction, Compliance checks, Trading), your participation will be instrumental in the expansion of our market unit in a strategic vertical, for SimCorp.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Experience as an Analyst or (Implementation) Consultant for asset managers, asset owners, banks or consulting firms
• Very good know-how in at least two of the following areas:

o Portfolio management (analyze, and optimize for investment decision-making)

o Trading and order management

o Compliance, regulatory and internal restrictions

o Performance measurement and attribution

o Risk management (market and liquidity)

o Regulatory topics, such as Solvency II (incl. ORSA) Instrument valuation and analytics (theoretical pricing)

• CFA, CIPM, FRM or other relevant certifications/designations are desirable
• Very good communication and consulting skills
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant, Investments. We are also hiring multiple opportunities for the team so we are using this pipeline requisition to funnel all our candidates for the team.

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Why is the role important to us:

At SimCorp, we facilitate the streamlining of investment decisions, accounting, and operations for major global financial institutions. We do this through IT systems, processes, and financial knowledge. Implementing our software by way of high-quality projects is at the core of what we do. To introduce our software to our clients, and deliver the outcomes they will adopt, business consultants are essential to us. In the role of Lead Business Consultant / Principal Business Consultant specializing in Front Office (Portfolio construction, Compliance checks, Trading), your participation will be instrumental in the expansion of our market unit in a strategic vertical, for SimCorp. We are outcome based driven with the objective to deliver high quality to our customers.

You will normally be working full-time on implementation projects, which require your expertise in the Front Office area. You will own specific work streams of the project plan, with direct engagement with our clients end users (portfolio managers, traders, compliance and performance team members) from designing solutions, to delivering outcomes for their final adoption.

You will act as an important sparring partner for SimCorp clients and effectively monitor, coordinate, and escalate issues as needed with projects stakeholders.

What you will be responsible for

Your accountabilities include but will not be limited to:

• Responsibility for major parts of SimCorp Dimension® implementation projects: You know the customers‘ requirements and processes related to the buy-side industry specifically asset managers, asset owners, insurers and outline solutions for optimal use of SimCorp Dimension®
• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Close cooperation with the project manager and key role in developing projects to success
• Key contact for our customers for all questions in connection with SimCorp Dimension®
• Instruct and mentor less experienced colleagues on the job
• Identify opportunities to offer tailored services beyond the project scope to our customers in your role as a trusted advisor
• Contribute to improving best practices for implementation processes and promote topics across projects

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Experience as an Analyst or (Implementation) Consultant for asset managers, asset owners, banks or consulting firms
• Very good know-how in at least two of the following areas:

1. Portfolio management (analyze, and optimize for investment decision-making)
2. Trading and order management
3. Compliance, regulatory and internal restrictions
4. Performance measurement and attribution
5. Risk management (market and liquidity)
6. Regulatory topics, such as Solvency II (incl. ORSA) Instrument valuation and analytics (theoretical pricing)

• CFA, CIPM, FRM or other relevant certifications/designations are desirable
• Ideally, you have SimCorp Dimension® experience or you are familiar with implementing and configuring financial software
• Very good communication and consulting skills
• Strong sense of ownership and accountability
• Flexibility to travel

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Reporting to AVP Finance, you will be joining a listed hospitality REIT to grow their assets globally.

Key Responsibilities

You will manage and monitor the group’s treasury position and compliance with loan covenants and regulations, assist with bank loan financing/re-financing exercises and monitor the overall cash flow position, including funds utilization and the prompt upstream of funds from dividends & interests.

You oversee the management and monitoring of the assigned group of companies and assets, including:

• Review of monthly management report, analysis of variances and monitoring of expenditures;
• Resolution of accounting, taxation, legal, regulatory and operational issues arising;
• Manage taxation issues and be alerted to tax exposures, and ensure prompt filing of statutory taxes; and
• Keep abreast of changes in accounting standards and the implementation thereof in the group accounts.

You provide support for acquisitions, divestments and due diligence activities, assist with due diligence review, structuring, accounting proforma and review transaction documents.

You will assist with the preparation and/or review of the quarterly and yearly SGX Announcement, financial reports and presentation materials for the Board & Audit Committee, quarterly, interim and year-end financial reporting and audits for the Group, including the annual audited financial statements and Annual Report.

You support the monitoring of compliance with the Group's policies and procedures and carry out such duties and job functions as may be assigned to you from time to time by the Company Officers acting on behalf of the Company.

Key Requirements

You possess a Degree in Accountancy, Certified Public Accountant or possess a professional qualification in Finance with a minimum 6 years of relevant experience, preferably with knowledge in corporate treasury function and real estate background. You are a team player with strong analytical, communication and organisational skills.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are seeking an Associate Product Manager to drive product innovation at Syfe. You will work with a global and diverse team of talented product managers, designers and engineers and support product and business teams to meet company objectives. If you are someone who loves solving complex problems, is curious and hungry for growth - we look forward to hearing from you!

Location: Singapore

Responsibilities

The Associate Product Manager will assist Product Managers in building solutions to better service existing clients, define and develop data analytics capabilities and value add to the product development process.

• Product Launches: Support product managers in day-to-day tasks, including coordinating with cross-functional teams, with a focus on automating workflows and tracking product development progress. Drive product specifications and development , from ideation to market release.
• Monitor Product Performance: Track key performance metrics (KPIs) and provide reports on product usage, customer feedback, and other relevant product metrics. Translate data into actionable insights and recommendations to extended teams.
• Collaborate Across Teams: Provide ancillary support and coordinate with relevant teams to ensure client feedback and issues are promptly resolved.

Qualifications

• 1 - 3 years of work experience in product management, product marketing, business intelligence, product operations, or growth-related roles.
• Strong interest in product management and a basic understanding of the product life cycle.
• Genuine interest in helping people build their wealth confidently.
• Ability to analyse data and trends to make informed recommendations.
• Strong attention to detail, logical and ability to organize complex situations.
• Meticulous and process-oriented individual with a good sense of effectiveness and efficiency.
• Strong command of English and excellent communicator.
• Excited to work in a fast-paced, autonomous environment.
• Ability to write SQL reports for analysis is appreciated.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite interview with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

Category Management (Sourcing)

· Regional focal point for global category strategies and lead new sourcing projects in new business field – Electric Vehicles (EVs) for New Energies business, Retail network, Packaging and Digital Marketing Solutions.

· Leverage on spend to manage complex sourcing projects across multiple affiliates within the region and multi entities within Singapore (One Total initiatives).

· Effectively tap on the Group’s global supplier database to maximize value from Supplier base and implement Category Strategies for the region.

· Sourcing execution from Source-to-Contract (S2C) including but not limited to internal requirement analysis, supply market analysis, sourcing strategy development, tendering process, negotiation (commercial and contractual) and contract award.

· Manage effective supplier relationship and business review practices to deliver sustainable cost & value, create competitive advantage, manage business and compliance risks to facilitate smooth business operation.

· Partner with internal customers to understand their needs and to deliver optimum solution.

· Analyze and identify the various G&S procurement (spend) requirements for opportunities to conduct spend leveraging and consolidation in order to actively drive cost reduction in the region.

· Analyze the current and future trends and opportunities in the supply market for sourcing strategies.

· Support all other tasks/projects assigned when required.

Affiliate Assistance (Mission Assistance)

· Mission assistance to affiliates to improve their procurement process and knowledge.

· Formalize and update for company’s procurement policy to align with Group’s directives.

· Conduct training sessions to regional affiliates on sourcing and procurement tools rolled out by TotalEnergies Global Procurement (TGP).

· Manage the regional process improvement of SAP system, to reduce fraudulent transactions.

· Execute procurement awareness across all users including procurement (vendor on-boarding, procurement process) and compliance policies.

· Support and advise Procure-to-Pay (P2P) process for all TotalEnergies entities in Singapore and in the APME region.

· Assist and advise on all procurement issues.

· Coordinate regional procurement events (e.g. workshop, seminar, training).

Reporting / KPIs

· Gatekeep and safeguard TotalEnergies’ reputation and security requirements so that the suppliers is in line with Group’s climate sustainability goals and adherence to ethics and compliance, human rights and Supplier Code of Conduct.

· Create and analyze spend reports (KPI, performance) for APME as well as ad-hoc reports as per needs arise.

Supplier Pre-Qualification & procedure

· Manage vendors on-boarding & purchase orders for vendors.

· Execute troubleshooting on vendor master data online system, various systems and SAP for prescribers.

· Provide guidance to stakeholders to ensure compliance with procurement system and relevant guidelines/regulations

· Act as advisory to the internal stakeholders on Vendor Masterdata and Anti-Corruption requirements ensuring that all relevant information is accurate, up-to-date and compliant.

Experience & Qualifications Required:

· 4-7 years in procurement and contract management.

· A University Degree in Business Administration, Economics or equivalent academic or professional training

· Proficient in using Power BI, Excel and PowerPoint.

· Strong analytical ability with attention to detail within a big picture perspective; Project Management Skills,

· Good levels of skills in negotiation (internal and external), ability to work within an international “network”

· Result-oriented, decisive and action-oriented

· Independent, motivated and good communication skills

About the company

My client is a globally recognized cryptocurrency exchange platform that has rapidly established itself as a leader in the digital asset trading space

They are currently seeking a Business Development & Partnerships Manager to define and execute strategic payment solutions that enhance the user experience for millions worldwide and an opportunity to collaborate with visionary leaders, world-class teams, and partners to shape the future of blockchain-powered payments.

About the job

Reporting to the Head of Growth, your key responsibilities would includes

• Partner closely with the Head of Growth to define, implement, and optimize growth strategies for the payment segment, supporting day-to-day business operations.
• Build and secure high-value partnerships with merchants, channel partners, remittance service providers, on/off-ramp providers, and other payment solution providers.
• Collaborate with the product development team to design and deliver world-class payment solutions tailored for blockchain and crypto ecosystems.
• Act as the central point of coordination among partners and internal stakeholders to successfully launch innovative payment products that drive user adoption and value creation.
• Develop and implement Standard Operating Procedures (SOPs) and best practices for the Payment division, ensuring operational efficiency and excellence.
• Navigate compliance, regulatory challenges, and risks unique to the payment and Web3 industries to ensure sustainable growth.

Skills and requirements required

• A track record of successfully launching crypto-related or blockchain-driven payment products.
• Proven experience in the payments or Web3 sectors, with a strong grasp of blockchain technology and crypto payment systems.
• Extensive experience in negotiating and securing strategic partnerships in the payments or fintech ecosystem.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Trade Operations Assistant

Salary: $ 3,000 - $ 3,300
Working Location: 391A Orchard Road, Ngee Ann City Tower A, Singapore 238873
Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Responsible for compiling and reviewing documentation prior to Leasing deals being funded
• Responsible for compiling documentation and reviewing transactions to ensure compliance with business approvals, in line with our business procedures.
• Work on documentation; interface with legal counsel and business line partners.
• Maintain responsibility for accuracy of documentation.
• Position will work with Credit, Legal, Finance and Marketing personnel within the region to understand requirements and ensure transactions and processes meet required policy standards.
• Responsible for monthly reporting functions and assist in Audits.

What you'll need to succeed

• 2-4 years experience in the banking or leasing industry with significant operational and documentation experience.
• Knowledge of leasing business is preferred.
• Working knowledge of common forms of lease documentation, software license agreements and other typical forms of customer finance documentation
• Familiarity with operational and administrative processes such as customer invoicing, cash application, collections, end of lease management.
• Excel skills are mandatory
• English / Mandarin skills - Fluent spoken and written (to work with China counterparts)

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate, focusing on email domains that do not match the client name
• Check system for evidence that the prior contact update had been performed correctly
• Perform client outreach via phone or email to seek confirmation of the records and to systematically track responses
• Complete the required updates accurately in the system
• Prepare weekly progress updates for management
• Collect, process, analyze data to support decision making and track performance
• Prepare presentations, reports and develop dashboards to clearly and easily display findings
• Support any other tasks assigned by hiring manager

What you'll need to succeed

• Ability to work accurately with numerical and textual data
• Fluency in Mandarin is a plus
• Preferably a few 2 or more years of banking experience
• Excel skills are mandatory

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Criteria :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working Day: Mon to Fri

Working Hours: 9:00am – 6:15pm

Location: Pasir Panjang, Singapore 118518

Salary: S$ 3,240 - S$ 5,940 + performance bonus + allowances

Job Description

• Responsible to Biz. Development Manager (Marketing Manager or Management), you are required to support setting up operating goals to achieve the target set-forth by the company.
• Sales Executives are required to assist Biz. Dev. Manager/Sales Director in maintaining existing customers, developing new customers and contract negotiations.
• Identify and develop business opportunities by conduct sales presentation and product demonstrations in Sales & Marketing activities and exhibitions.
• Liaise with R&D personnel to enhance presentation on new features for new and existing products whenever enabled by new technologies.
• Liaise with factories for production forecast, quality, delivery, engineering issues and pricing to support sales goals and align with company strategic and operational direction.
• Negotiate and ensure timely response to follow up customers’ enquiries, generating quotation, and after sales support and services.
• Administrative activities on planning & budgeting for exhibition/tradeshow and advertisements needs for brand development.
• Provide accurate weekly, monthly Sales Activities reports, Sales Projection/forecast reports, Quarterly Sales Reports to divisional sales manager.
• Subjected management’s approval, propose plans to visit existing and new customers to resolve issues, increase sales orders, negotiate price, or understand market condition, customer expectations and feedback.
• Others functions and responsibilities not specified herewith but are deemed necessary to achieve the company sales and marketing objectives.

Job Requirement

• Sales experience of at least 3 years B2B and B2C in electronics products.
• At least possess a diploma in engineering or marketing/business studies
• Expect to travel to U.S., Japan, Europe & the region.
• Frequency of Business trip - approx. once every 1-3 months for about one week.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is the largest Trade bank in the world, offering a comprehensive range of forward-thinking open account supply chain and traditional trade solutions. Global Trade Solutions (GTS) comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

We are currently seeking a high performing talent to join the SSEA GTS Regional Sales team in the role of Senior Manager / Sales Director, Regional Business Development.

This role reports to Regional Head of Solutions Structuring, South & Southeast Asia, GTS.

Principal Responsibilities

• Develop and execute strategic workstreams with objective of creating the scalable propositions and sales infrastructure towards sustainable growth of SSEA GTS business. This shall straddle from customer segment strategy to product commercialisation strategy, to people scaling agenda.
• Derive commercialization strategy to drive uptake of trade and structure trade solutions and deliver target business outcome
• Define and implement the learning and upskilling roadmap for SSEA GTS Sales teams in partnership with country teams and subject matter experts
• Active engagement with SSEA markets for assessment of competitive landscape, validate market opportunities and applicability of trade propositions via research and customer insights
• Develop materials to clearly and effectively communicate SSEA GTS Sales Strategy, capability development initiatives, whilst acting as key interface with other areas of the Group, driving collaboration where possible
• Execute data analysis to formulate business and sales intelligence, and presenting the conclusion to senior stakeholders to drive actionable next steps
• Partnership origination and ongoing management, from identifying, selecting, testing, commercialising and monitoring 3rd party partnerships regionally; leading the initial relationship with select partners, negotiating terms, measures of success, coordinating partnership execution and ongoing monitoring of performance
• Represent SSEA GTS Sales in various forums, meetings with global functions and businesses

· Strong project management, process improvement and MI reporting skills

To be successful in this role you should meet some of the following attributes:

• Strategic thinking and high level of business acumen and commercial awareness with proven record to drive initiatives to deliver tangible results
• Typical qualifications include undergraduate or post-graduate degree in Business Administration, Computer Science, Finance or a related field
• Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
• Extensive knowledge of global trade solutions, services, products and techniques
• Extensive knowledge of the market & market trends, competitive environment and regulatory environment
• Sales & Client Management experience at a senior level including dealing with senior executives
• Experience with data analytics and having digital acumen is a plus. This includes analyzing both internal/external data and determining the best way to represent the conclusion to stakeholders
• An ability to work at fast pace often with limited information/guidance and independently formulate solutions to challenges that arise
• A collaborative team player, who can work on a self-directed basis; and balance multiple diverse priorities and stakeholders
• A high standard of spoken and written English delivered in a style to articulate GTS’s story and drive actionable steps
• Ability to manage and navigate a dynamic and complex global matrix environment
• A practical approach to preparing requests from leadership often at short notice
• Proven ability to deliver creative and flexible customer solutions.
• Ability to understand a customers business and the fundamentals of running a business
• Excellent time management, planning and organisation skills

This role is based in Singapore.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Customer Service Officer (Call Centre) - 2 Years Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 2 years contract to start, renewable and convertible to permanent.

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Hybrid working arrangement after probation

Location: East

Position: Customer Service and Credit Operations (Japanese speaking)

Job Id: 19385

Job Description

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection

Job Requirement

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication
➤Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan
➤Diploma or Degree holder preferred
➤Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service (Japanese speaking) Job ID:19379".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Hybrid working arrangement after probation

Location: East

Position: Customer Service (Korean speaking)

Job Id: 19385

Job Description

➤Lead the team and each team member to meet KPI and achieve the team goal
➤Perform Collection and improve AR performance of APAC customers
➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
➤Following up with customer for payment via phone calls
➤Assisting customer in resolving billing related issues
➤Perform administrative tasks related to credit and collection

Job Requirement

➤Minimum 3-5 years of experience of Team KPIs managements and stakeholder communication
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Basic English for internal communication
➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers
➤Diploma or Degree holder preferred
➤Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service (Korean speaking) Job ID:19385".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069