Role: Customer Service Officer for UOB Bank

Company: ITCAN PTE Limited

Client: UOB Bank (1 Year Contract) - renewable

Location is UOB Bank Alexandra Building, Alexandra Road

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

What you'll do:

As an Institutional Sales Service Coordinator, your role will be pivotal in supporting the Relationship Management and Sales & Marketing teams. You will be responsible for managing a wide range of operational and administrative tasks, from coordinating travel arrangements to maintaining client data records. Your ability to anticipate needs, communicate effectively, and maintain organisation will be key to your success. Additionally, you will have the opportunity to assist with marketing activities, further expanding your skill set.

• Manage the administrative and operations functions of the Institutional Advisors team
• Coordinate travel, and courier arrangements for business trips and conferences
• Assist in the production of presentation materials
• Maintain client data records on Salesforce - C360 local system for all sales and business activities in Asia ex-Japan region
• Support the team in marketing activities such as sponsorship of industry and client conferences, preparation of marketing materials and all logistics relating to such activities
• Perform complex administrative and secretarial duties to ensure smooth office operations

What you bring:

The ideal candidate for the Institutional Sales Service Coordinator role is a meticulous individual with strong organisational skills. You should have a minimum diploma in Business related studies and at least two years' secretarial or administrative experience. Proficiency in both spoken and written English and Chinese languages is essential for this role. Your proficiency in Microsoft Office will enable you to produce high-quality presentation materials and maintain accurate client data records.

• Minimum Diploma in Business related studies
• Strong organisational skills and attention to detail
• Proficiency in both spoken and written English and Chinese languages
• Proficiency in Microsoft Office (Power point, Excel, Word, Mac)
• At least two years' secretarial/administrative experience

What sets this company apart:

Our client is a globally recognised firm that values collaboration, commitment, and empathy. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership fosters an inclusive environment where every team member's contribution is valued. This is an excellent opportunity to grow your career within a company that prioritises employee development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Full Time: 48h - 5/5.5/6 days

No split shifts.

Closed on PH and Sundays.

Staff meal provided

Italian cuisine, fast pased CBD Lunch crowd

cafe style restaurant, efficient good service is key.

- take order, key in order, cashiering

- barista experience a plus, not compulsory

- serve food, clear tables, set up tables for fast turnaround service

- stock taking, ordering, monthly reporting

- keeping within budget

- efficient and quality service

- fast and clean work attitude

We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi asset investment portfolio for the family.  We are looking for an experienced individual to support the team in the administration of funds, performance reporting and wider operational support. 

The Role

Our team is small, so you will need to be flexible, pragmatic and solutions oriented.  You will be responsible for investment administration, specifically investment performance reporting, investment execution and custodian management.  Main responsibilities include:

Investment Performance Reporting

·         Prepare standard monthly performance reports including collation of external investment manager reports and valuation

statements.

·         Prepare quarterly performance reports, updating IRRs and multiples for illiquid funds.

·         Reconcile performance reports to custodian statements and management accounts.

·         Collate capital call/distribution notices and update illiquid funds records.  Reconcile outstanding commitments and

capital call amounts to the actual notices.

·         Prepare monthly reconciliation of cash flows to investment movements.

·         Prepare ad-hoc performance analyses including asset class attribution and external benchmark comparisons.

·        Use of Bloomberg to acquire market or index data.

Investment Execution

·         Oversee the full trade life cycle and ensure the team is aligned for authorizations.

·         Follow through on investment decisions ensuring accurate and timely execution by brokers and custodians.

·         Coordinate investment execution, eg completing subscription forms, compiling KYC documentation and obtaining

director signatures.

·         Liaise with the custodian to instruct investment subscription and ensure cash settlement.

·         Collate and review contract notes received directly from fund’s administrator and/or the custodian.

·        Manage transactions during the life of an investment, eg capital calls.

Custodian Management

·         Liaise with the custodian to ensure the provision of timely and accurate data on investments, including valuations, for

group financial reporting.

·         Review data input in the custodian’s custody/reporting system.

·        Reconcile fees charged by the custodian.

General

·         Drive management of large BAU items such as reporting and taking ownership of delivery timelines.

·         Provide day-to-day guidance, mentoring and training of juniors.

·         Take initiative to lead and drive projects, improving operational efficiency and investment reporting.

·         Liaise with members of the CFO team, auditors and administrators for the year end audit.

·         Liaise with Head of Internal Audit and external auditors to support internal audit of investment activities.

·         Develop and maintain positive working relationships across the company and other family office entities.

·         Commit to developing yourself within your role, undergoing training where necessary.

·         Proactively promote and maintain high standards at work – taking the initiative to resolve and/or draw attention to areas

that don’t meet required standards or any issues that arise.

Qualifications/Experience

·         Strong academic background with demonstrated analytical capabilities, detail orientated and excellent written and oral communication skills. These capabilities will be tested during the recruitment process.

·         Strong candidates will be undertaking or have completed further professional studies (for example CISI IOC).

·         Advanced excel skills and good knowledge of Microsoft Office.

·         Experience with Solovis would be helpful, but is not essential.

·       Experience of private markets would be advantageous, but is not essential.

Attributes

·         We are looking for a candidate who demonstrates the core values of the family office, someone who takes pride in using

their initiative, in being flexible and agile in times of change and who demonstrates integrity and loyalty to the family,

our colleagues and our stakeholders.

·        Excellent interpersonal skills are critical.  The right candidate will work well alongside both their London-based

investment colleagues and also their Singapore-based family office colleagues to deliver the best possible service to the family.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About The Team

The Global Wellbeing (GW) Team is responsible for the development, implementation and measurement of global strategy and programs for all T&S teams. These are designed to support and promote positive physical and psychological health, as well as healthy working environments, especially for those who work with potentially harmful content and for both in-house teams and outsourced partners.

As a Wellbeing Operations Manager, your role is critical in bridging communication between the T&S Operation and the Global Wellbeing teams to pinpoint ways to improve our overall programming and serve the mental health needs at a customised site level. Further, you ensure wellbeing programming is consistent with the global framework and delivered effectively by working closely with internal and external stakeholders of the business located within Singapore and APAC region.

Candidates should have a solid background as a subject matter expert in employee psychological health and preferably an active mental health license to practice. Solid relationship-building, problem-solving skills, and the ability to cooperate with multiple stakeholders are also essential.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Responsibilities:

- Own and drive employee wellbeing program initiatives, participation rates, and report site(s) health for both in-house teams and partner locations within Singapore and APAC region.

- Set and monitor wellbeing productivity targets with vendor clinicians and workload assignments, and ensure appropriate coverage for site(s) support.

- Build deep knowledge expertise at the site(s) level to recommend effective wellbeing programming interventions, customised to cultural and business needs.

- Be a trusted business partner through providing evidence-based wellbeing solutions and recommendations to internal and external stakeholders, including outsourced partners.

- Deliver psychoeducational training surrounding mental health in the region.

- Drive wellbeing-related engagements at site(s) and with outsourced partners. This could include attendance such as regular business reviews and partner-related wellbeing forums and meetings.

- Ensure compliance to the country or region legal and regulatory standards related to employee psychological health and safety and statement of work in relation to wellbeing programming in assigned site(s) and outsourced partners.

Qualifications

Minimum Qualifications:

- Post-graduate degree or equivalent professional qualifications in health psychology, behavioural science or another relevant health behaviour field.

- Minimum 3 years of experience in supporting evidence-based health and wellbeing programs and initiatives in a corporate context.

- Solid working knowledge of operations metrics and structure.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

Preferred Qualifications:

- Full unrestricted license to practice.

- Experience providing consultancy on complex topics to a range of stakeholders.

- Experience and deep working knowledge of an outsourced business partnership model.

- Willingness to travel up to 40% is required for this role.

- Solid working knowledge of trust and safety operations workflows and experience developing, evaluating and reporting behaviour change interventions in applied settings.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

TikTok Trust & Safety recognises that keeping our platform safe for the TikTok our communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Summary:

In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities

Key Responsibilities:

Customer Service & Relationship Management:

· Develop strong product knowledge to make appropriate recommendations to our customers.

· Build and maintain strong relationships with students, parents, and other stakeholders.

· Deliver a professional and high-quality service experience in customer-facing roles.

· Identify customer needs and ensure they are addressed to maintain a consistently high level of service and satisfaction.

· Take ownership of customer issues, ensuring effective and efficient resolution.

· Play a key role in the customer support team, contributing to continuous process improvements that enhance customer satisfaction.

Administrative & Operational Support:

· Enrol new students and maintain an up-to-date student database.

· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.

· Liaise with vendors to order supplies and coordinate necessary services.

· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

Skills & Qualifications:

· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.

· Good interpersonal and multi-task skills.

· Willing to learn and long-term work /develop in the organization.

· Minimum 1-year customer service/administrative experience is preferred.

· Willingness to work flexible hours, including evenings and weekends.

· The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

· Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Position: Baker cum Service Crew

• Salary: $2300-$3000 + Commission
• Working days & hours: 6day 10hour rotate shift
• Location: Katong (upcoming new outlet) / other outlet

Requirements:

• Training is provided for food handling and service

Job Scope:

• Sales and serving customers
• Inventory management
• Baking cakes and pastries
• Washing / cleaning dishes and premises
• Keeping premises clean
• Making pancakes (min jiang kueh)
• Any other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

About the role: We are currently looking for a Customer Service Administrator to join our team. A key objective will be to proactively seek ways to improve the customer service experience by changing the current approach from merely responding to customer queries to truly understanding customer needs and identifying, amending or streamlining business processes to drive delivery excellence. Building trusted and strong working relationships with customers and internal stakeholders alike will be key to this role as well as assuming ownership for resolving enquiries which do not fit easily into current organisational responsibilities.

Our team: The APAC Tier 2 CS team delivers end-to-end customer support to HE customers across the APAC region, provides expert knowledge, training and expertise to our Tier 1 customer support teams and provides data and insights into the customer experience across the region. This approach allows customer service to build relationships with individual customers and sales field staff. Staff in this area will be given end-to-end responsibility for supporting key areas across the HE business and be responsible for ensuring the customer experience across the Order to Cash journey is of the highest standard. The APAC Customer Service team has four primary functions; BPO management, Data and insights, tier 1 escalations & Continuous Improvement.

As a Customer Service Administrator, you’ll be responsible for:

• To take responsibility in pro-actively supporting customers across the region by providing a first-class, reliable, professional and polished service.
• Pro-actively looking at opportunities to drive continuous improvement and enhance the customer experience through:
• Contact management trends analysis and monitoring of KPIs
• Arranging and attending customer meetings to negotiate improvement plans
• Designing and implementing remedial action plans and bespoke solutions in consultation with key areas of the Pearson business where service shortfalls have been identified
• Facilitate the on-going provision of key information and training L1 Support agents to continually improve Performance metrics.
• Establish and develop a collaborative working relationship with sales teams, consistently finding effective ways to work together and across the wider Pearson business
• To build an awareness of and demonstrate an interest in the external environment surrounding Pearson and it’s internal systems and processes in order to relate to pressures and demands that our customers face.

To be successful in this role, you will ideally have:

• Bachelor degree or higher level of tertiary qualification.
• 3 or more years of working experience in customer service, teaching, training, technical support and customer success.
• Experience in the Education market, with knowledge of educational software (preferrable).
• Experience in Learning Management System integrations (preferrable).
• Excellent problem-solving and decision-making skills.
• Strong project management skills.
• Excellent verbal, written and presentation skills.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

Industry: Automotive

Location: Bukit Batok (West)

Working hours: 5 day work week

Responsibilities:

• Responsible for the autonomous customer care and overall sales support for the assigned markets and the accomplishment of the connected routines (respectively quotations, orders etc.) and all correspondence implementing the given communication- and information systems
• Independently preparing quotations and control margins and controlling the sales performance of the dedicated accounts
• Responsible for the administration and update of all databases and the filing system
• Responsible for the control of the order processing including backorders in accordance with the responsible sales-, procurement-, disposition- or Guarantee Management manager whether located in Singapore or Germany
• Responsible for the prompt return (to the superior) of all customer- and market information
• Creation of sales related evaluations in accordance with the sales manager/analyse markets/check market trends
• Assisting the sales manager (or junior sales manager) and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters
• Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets
• Participation in projects and documentation of the results
• Training of new sales coordinators
• Independent compliance of all duties which are listed in the manual sales overseas
• Autonomous contribution in the quality management process (suggestion system) and active participation in training programs
• Responsible for the rapid realization and control of all assigned tasks
• Backup for Shipping Logistic

Requirements:

• Diploma in any discipline
• Min 1-2 years of relevant experience as a sales coordinator
• Proficiency in Excel, or SAP or Navision
• Ability to work under pressure in a fast-paced and multitask environment
• Positive work attitude and a high level of energy

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Job Description for IOT Field Service Technician

An IoT Field Service Technician is responsible for installing, configuring, maintaining, troubleshooting IoT devices such as Facial Recognition (FR), smart cameras, sensors, network devices, industrial IoT sensors and equipment. The role requires technical expertise, problem-solving skills, and the ability to work with both hardware and software components of IoT systems.

Key Responsibilities:

1. Installation and Setup:

• Install and configure IoT devices, sensors, and networks according to stakeholder requirements.
• Perform system integrations, ensuring that devices is able to communicate with the yard central system.
• Ensure network connectivity ie routers, Access Points, wi-fi is properly established for IoT systems.

1. Troubleshooting and Maintenance:

• Diagnose and resolve issues with IoT devices, networks, or platforms, both remotely and on-site.
• Conduct regular inspections and maintenance of IoT devices and systems to ensure optimal performance.
• Perform firmware and software updates on devices as needed.
• Address and resolve connectivity issues, sensor malfunctions, and data reporting errors.

1. Customer Support:

• Provide technical support and training to stakeholder on how to use and maintain their IoT devices.
• Address stakeholder inquiries and concerns, either on-site or remotely, ensuring satisfaction and efficient problem resolution.
• Assist with the integration of IoT systems into existing infrastructure and applications eg digital twin platform

1. Documentation:

• Maintain good records of all service activities, including installations, configurations, maintenance, and stakeholder interactions.
• Provide reports on system performance, usage patterns, and any potential improvements.
• Document troubleshooting steps, solutions, and maintenance schedules.
• Check on System upgrades and System Optimization from vendor

.

Required Skills and Qualifications:

• Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols
• Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.
• Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.
• Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.
• Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.
• Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

Work Environment:

• Location: Field service (on-site)
• Physical Demands: Ability to work in shipyard environment with coverall and PPE to perform the technician tasks

Job Description

An IoT Field Service Technician is responsible for installing, configuring, maintaining, troubleshooting IoT devices such as Facial Recognition (FR), smart cameras, sensors, network devices, industrial IoT sensors and equipment. The role requires technical expertise, problem-solving skills, and the ability to work with both hardware and software components of IoT systems.

Key Responsibilities:

1. Installation and Setup:

• Install and configure IoT devices, sensors, and networks according to stakeholder requirements.
• Perform system integrations, ensuring that devices is able to communicate with the yard central system.
• Ensure network connectivity ie routers, Access Points, wi-fi is properly established for IoT systems.

1. Troubleshooting and Maintenance:

• Diagnose and resolve issues with IoT devices, networks, or platforms, both remotely and on-site.
• Conduct regular inspections and maintenance of IoT devices and systems to ensure optimal performance.
• Perform firmware and software updates on devices as needed.
• Address and resolve connectivity issues, sensor malfunctions, and data reporting errors.

1. Customer Support:

• Provide technical support and training to stakeholder on how to use and maintain their IoT devices.
• Address stakeholder inquiries and concerns, either on-site or remotely, ensuring satisfaction and efficient problem resolution.
• Assist with the integration of IoT systems into existing infrastructure and applications eg digital twin platform

1. Documentation:

• Maintain good records of all service activities, including installations, configurations, maintenance, and stakeholder interactions.
• Provide reports on system performance, usage patterns, and any potential improvements.
• Document troubleshooting steps, solutions, and maintenance schedules.
• Check on System upgrades and System Optimization from vendor

Required Skills and Qualifications:

• Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols
• Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.
• Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.
• Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.
• Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.
• Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

Work Environment:

• Location: Field service (on-site at Seatrium Yards Ops Site)
• Physical Demands: Ability to work in shipyard environment with coverall and PPE to perform the technician tasks.

EA Number: 11C4879

Position: Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.
• Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Position: F&B Operations Manager
• Working Hours: 5 days, 8.30am- 6pm
• Salary: Max $6000 - $8,000 + $500 transport allowance
• Location: Geylang 2024 - 2025, Company will be moving to Woodlands Senoko in 2026

Remarks" Must have 5 years experience in Quick Serving Restaurant (QSR) like (KFC , MCD , PizzaHut related fast food / fast serving brand), those without QSR experience will not be shortlisted.

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Job Description

• Candidate is required to be fluent in Japanese as they will be servicing Japanese clients, with regular liaison to Japanese HQ.
• Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter
• Always follow up on requests made by customers
• Deliver excellent customer service at all times
• Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email.
• Keep current promotion, tourist and local information provided for the card member up-to-date
• Carry out the Sales promotion by offering good and attractive privileges or information to the card member (year-long offer)
• Maintain and improve the relationships with current merchants and establish the relationships with new merchants

Requirments

• Diploma/Degree in any discipline
• Relevant working experience in the hospitality industry would be preferred
• Strong customer service skill and ability to handle demanding customers
• Good communication skills and able to speak Japanese to service Japanese clients and correspond with Japanese HQ.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position: Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.
• Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

JOB DESCRIPTION

An MNC in Property and Real Estate industry is currently looking for a Sales Operations Specialist to join their expanding team.

The Sales Operations Specialist will be responsible to provide support to the sales team for L1 system issues or errors, supporting sales training, becoming subject matter expert on sales and system process flows, generate quotes and service orders from the system, internal and external customer service, translating business requirements into the system for sales process, and capturing sales data.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 3 years of experience in Sales Support role
• Previous experience handling ERP/SAP/Oracle/Salesforce/ServiceNow is a must
• Sales or Customer Service background is good to have
• Candidates with more experience in sales support and is keen to learn new system is welcome to apply

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

We need a proactive individual who will become a member of our team that promotes sustainability to our clients by suggesting numerous creative methods and implementations to reduce their properties' carbon footprint.
Global and local businesses have established goals to attain net zero carbon emissions by 2040/ 2050, with a strong emphasis on Green Mark Certification, WELLS, and LEED. Our team will play a significant role in this endeavor.

Join our team and shape the future with us.

Roles & Responsibilities

• To conduct Green Mark consultancy services
• To coordinating Suppliers and Contractors in projects
• To manage and raise purchase requisition, purchase order, accruals, process and follow–up claims and invoices by service providers; Handling the billing and invoicing of projects
• To coordinate with HQ admin and finance departments for monthly invoicing and payment;
• To keep proper records for all monies collected and expenditure in relation to the management and maintenance of properties;
• To perform operation administrative duties and preparing operation reports to client; Handling Clients on the after-service work
• Attend to all complaints/feedback, incidents and crisis situations and Submit incident report
• Manage A&A and project works
• Co-ordinate, Attend meetings and/or inspections and follow-up with Authorities/Departments and service providers
• Supervise and ensure that all types of Routine and ad hoc repair works undertaken by the term contractors are carried out according to the Contract
• Recommend and seek approval from client for all repair/replacement works
• To maintain and upkeep documents, records and filing in proper document inventory;
• Prepare service contract, invitation of quotes and cost comparison.
• Ensure compliance of all statutory requirements.
• To support in all necessary licenses and certificates renewal from the relevant authorities; and
• Any other ad-hoc duties as assigned.

Requirements

• Bachelor degree in a related technical subject (e.g. Engineering, Sustainability, Energy, project facilities management, projects, Building, Facilities Management, Building Services)
• Familiar with Green Mark Certification is preferred
• 1 - 3 years of experience in delivering sustainability consulting projects, green building projects, or in a related role is preferred
• ACMV knowledge is preferred
• Excellent communication abilities, including report writing and visual and verbal presentation approaches, as well as the ability to read and comprehend reports and technical drawings.
• Interest in energy & sustainability.
• Interact with multiple groups, such as relevant government bodies (BCA, NEA, for example) or civic organizations and corporate personnel.
• Explore and introduce new market-available technology and products.
• Analytical in interpreting trends from data generated from an energy management system and highlighting anomalies in the data
• Flexible and efficient in problem-solving
• Excellent planning and organizing skills
• Meticulous and works well in a dynamic work environment
• Able to work independently within a team environment

"We regret that due to anticipated overwhelming response, only successfully shortlisted applicants will be contacted."