Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first-call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after-call administration work
• Use customer service and sales skills to optimize customer satisfaction with each customer contact
• Maximise opportunities to deepen customer relationships via upselling or cross-selling appropriate products and services

Requirement:

• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to work in a fast-paced and demanding environment
• Able to commit to the daily scheduled hours (either 9.00 am – 1.00 pm OR 10.30 am - 2.30 pm)
• Required to work 5 days a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full-day training (12-15 working days). - Training days are fully payable
• Banking experience will be an advantage

Other

• Salary up to S$2,500
• Annual Leave: 14 days
• Medical Leave: 14 days
• Outpatient and Insurance provided

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Conduct interviews with selected members of public
• Handle all enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Key Highlight

• Position: Construction Project Manager (Project Based)
• Project: Marine Construction
• Project Location at East Singapore (Naval Site)
• Salary Package: $8,000 - $12,000 + Bonus
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

• At least Degree in Civil & Engineering or equivalent is a must for this post.
• Registered engineer under BCA Singapore
• Min 8 years of working experience as Construction Manager or Project Manager.
• Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preferred.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job Scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

At Amazon, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers. Amazon’s Regulatory Intelligence, Safety, and Compliance (RISC) seeks to protect customers, associates and partners from unsafe products, provide technical expertise, pioneer innovative tech solutions to complex problems and deliver a world-class programmatic strategy to enable safe, compliant and efficient execution across our world-wide supply chain in an ever-changing environment. RISC seek to deliver on the above mandate, while placing emphasis on improving the experience for Amazon’s Selling Partners for the products they sell via Amazon.

This job role will be based within the rapidly expanding Artifact Lifecycle team, which forms a key pillar of the overall RISC organization. Artifact Lifecycle has a mission to protect the health of associates, customers and supply chain partners by creating innovative solutions to obtain product Artifacts (documents, data sheets, lab reports, product images etc), for Compliance Evaluation, Classification, Storage decisions across the catalogue. Artifact Lifecycle owns the end-to-end strategy to ensure we provide the best possible service for Selling Partners that want to sell safe and compliant products.

The Sr. Risk Manager will be responsible for coordinating and building out business requirements for new, disruptive tech functionalities for external Selling Partners with the overall aim of helping worldwide Selling Partners to become and remain compliant in an efficient and scalable way. The candidate will work closely with Tech, Product, Legal, Selling Partner Experience (SPX), Storage, Supply chain and Business teams to build out internal technical capabilities that are required to scale processes and tech solutions into new marketplaces across the globe, they will also assist supporting the on-going operations of the Artifact Lifecycle program, reporting on various KPI metrics. Finally, the candidate will be an active contributor to broader RISC strategy and roadmap discussions, with the opportunity to partake in key workflows with Snr Management.

Key job responsibilities

• Work on an initiative to collect the requirements / use cases for automation of artifact review processes (artifacts are documents, images used to make to determine if a product is safe / compliant for sale)
• Work with our compliance operations teams, and compliance program owners to understand how we determine what artifact processes exist manually today (e.g. what information is extracted, what information is used to decide if it valid or not)
• Collate these use cases into requirements and share them with tech
• Develop internal metrics to determine the effort / cost of existing operations work, and opportunity to automate.
• Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders, to ensure alignment is maintained across various WW teams
• Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates

Basic qualifications

• Knowledge of Microsoft Office products and applications at an advanced level
• Experience in compliance, audit or risk management
• Bachelor's degree or equivalent
• 6+ years of experience managing medium to high complexity cross-functional programs, including multiple groups of stakeholders and in an international environment.
• Experience working with Product teams to implement scalable technical solutions.
• Excellent communication skills (both oral and written), ability to simplify complex topics for broad audiences.
• Extremely comfortable with ambiguity and comfortable on taking the lead to problem solve
• Ability to design processes that start with the customer and work backward.
• Experience with root cause analysis and process design.
• Strong delivery record.

Preferred qualifications

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Job Description

• Industry/ Organization Type: F&B

• Position Title: Outlet manager & Chef/ Chain Outlet Manager and Chef

• Working Location: 3 alternative locations

• Working Hours: 6 Days a week, 10.30 am-10 pm, Weekly once off

• Salary Package: SG$6800-8200

• Duration: Permanent Role

Key Responsibilities

• Complete responsibility for outlet

• Order collection and POS system management

• Food production as per provided SOP

• Ensuring every SOP is exactly followed by outlet team

• Online order execution as per instruction

• Inventory management

• Cash management and detailed sales reporting

• Event execution, as per demand

• Staff management for outlet

• Maintain all equipment at outlet at top condition

• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.

• Any other ad hoc duties required

Candidate must have

• Complete familiarity with Indian cuisine and spices.

• Graduate degree

• 2-6 years’ experience in an Indian F&B set up

• Willingness to work 6 days a week, 10.30 am-10 pm, with scheduled breaks in the day

• Competence with MS Office

• Competent with budgeting and basic accounting

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Key Highlight

• Position: Construction Project Manager (Project Based)
• Project: Marine Construction
• Project Location at East Singapore (Naval Site)
• Salary Package: $8,000 - $12,000 + Bonus
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

• At least Degree in Civil & Engineering or equivalent is a must for this post.
• Registered engineer under BCA Singapore
• Min 8 years of working experience as Construction Manager or Project Manager.
• Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preferred.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job Scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Leads the commercial and organizational development of category strategy for global footprint to optimize value and deliver lowest total delivered cost.

Leverages technical expertise and cross-functional and cross-regional influence to drive the timely resolution of supply base issues, ensuring business continuity.

Accountable for development and execution of negotiation strategies to meet financial and other performance goals of the organization

Category Strategy: Leads the development of category strategy for global footprint to optimize value and deliver lowest TDC. Accountable for development and execution of negotiation strategies to meet financial and other performance goals of the organization.

Supplier Relationship Management: Partners with Procurement Director on supply base segmentation. Develops strategic business partnerships with selected suppliers.

Organizational & Operational Excellence: Makes day to day decisions related to the category in support of overall global strategy to ensure business continuity and appropriate level of stakeholder engagement.

Cross-Functional Collaboration/Stakeholder Management: Serves as primary point of contact for internal cross-functional and cross-regional leadership to resolve supply base and other procurement issues.

Building Organizational Capability: Seeks out new opportunities for application of 7-Step Strategic Sourcing Process and Enhanced Sourcing Tools to drive savings opportunities.

Supports team's achievement of learning goals. Informal people leadership - provides guidance, coaching related to effectively managing stakeholders, as a vital component to ensuring effectiveness/credibility of globalized organization structure.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The success of TikTok's data business model hinges on the supply of a large volume of high quality labeled data that will grow exponentially as our business scales up. However, the current cost of data labeling is excessively high. The Data Solutions team is built to understand data strategically at scale for all Global Business Solution (GBS) business needs. Data Solutions Team uses quantitative and qualitative data to guide and uncover insights, turning our findings into real products to power exponential growth. Data Solutions Team responsibility includes infrastructure construction, recognition capabilities management, global labeling delivery management.

Join our team as a visionary trailblazer to build your dream game platform that will captivate users and revolutionize knowledge exploration for AI.

Key Responsibilities:

1. Build and Design Gamified Labeling Platform:

- Shape engagement between labellers and the business by leveraging gaming/gamification experience to build an engaging platform that will enhance user motivation and productivity.

- Use predictive models to identify designs and features that will motivate and incentivize users.

2. Experimental Design:

- Systematically plan experiments, ensuring that data collected can be analyzed to draw valid and objective conclusions on newly developed features.

- Utilize A/B testing and other experimental methods to evaluate the impact of gamification features.

3. Engagement Metrics:

- Lead the development, implementation, and monitoring of KPIs related to user engagement and gamification efficacy, ensuring continuous improvement.

- Observe user behavior data and iterate on gamification features based on analyzed insights to enhance engagement.

4. Game Development & Programming Leadership:

- Provide technical leadership in the development and implementation of gamification features, drawing on your experience as a game programmer.

- Innovate and push the boundaries of gamified solutions, staying current with industry trends and best practices.

5. Collaboration:

- Work closely with cross-functional teams, including developers, designers, and product managers, to ensure the seamless integration of gamification features.

Qualifications

1. Bachelor’s or Master’s degree in Mathematics, Engineering Graphic Design or a related field;

2. Proven experience in product management roles within the gaming or gamification industry;

3. Experience leading end-to-end product development, from conceptualization to rollout;

4. Strong background in implementing and iterating on product features based on user feedback and data analysis.

Preferred:

1. Familiarity with statistical and data analysis tools (e.g., SQL, Python, R) is a plus;

2. Proficiency in using product management software and tools (e.g., JIRA, Trello, Asana);

3. Understanding of game mechanics and user engagement metrics;

4. Strong ability to analyze complex data sets and derive actionable insights;

5. Visionary thinker capable of leveraging gamification to enhance user engagement and overall product experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Our client is a leading construction company, specialize in marine engineering and land reclamation projects.

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

About ofi

ofi, is a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

ofi is driven by a strong purpose – ‘Be the change for good food and a healthy future’. By working with ofi, you’ll be helping to create a real impact on the ground. Sustainability is built into our business model - from our offices to our farming operations and supply chains, we’re acting across issues as diverse as farmer poverty, deforestation, and greenhouse gas emissions.

Position Overview

The incumbent role reports to the VP Innovation & APAC Customer Solutions Head. The incumbent will be managing a team of category managers and specialists with varying food and beverage development and application expertise. The role will be driving execution of projects, partnering with cross functional team to meet project timelines, leverage expertise to commercialize new products to meet customers’ growing needs.

Responsibilities

• Lead a team of experienced category managers/solution specialists who specialize in specific product category, sensory scientist and application technicians
• Passionate about working on complex projects and have a good understanding of technical know-how across varying food categories
• Able to inspire and guide the team to develop best solution to win customer projects
• Work closely with sales and marketing teams to develop a customer-centric proactive initiatives based on trends
• Collaborate with technical team from IEC (Ingredient Excellence Centers) to test the performance of new ingredients in consumable products as well as defining gaps or improvements in the current ingredient portfolio.
• Develop highly effective ways to communicate and interact with customers during project execution. Speed of response is key to making a difference and to win the activities with customers.
• Ensure smooth project management and secure a seamless service from the moment a project is entered up to winning.
• Deliver high quality great tasting product solutions, innovative value-added concepts, meeting target cost, regulatory, food safety requirements and best-in-class sampling.
• Take ownership to improve team performance, effectiveness in project execution and the success rate of new projects and product developments
• Personally, lead few key customer projects/internal or external initiatives partnering with cross functional stakeholders
• Identify supplier partners and explore new ingredients to bridge performance gaps or develop new functionality in current product portfolio.
• Oversee the CSC laboratory operating procedures, governance of GMP, safety and ensure resources utilization are within budget
• Regularly update line manager on key projects, progress, challenges and escalation process as needed meet team KPI
• This position requires minimal travelling (<10%).

Requirements and skills

• Masters or Bachelors Degree in Food Technology, Food Chemistry, Food Engineering or any other related discipline
• A minimum of 12-15 years of experience in B2B food development, having in-depth knowledge of ingredient functionality and processing know-how in beverage segment (powdered premixes, RTD, beverage sauce/syrup, etc.).
• Experience and knowledge in other relevant categories e.g. dairy, bakery, confectionery, desserts or savoury will be an added advantage.
• Good understanding of the working dynamics across FMCG/CPG and food service channel
• People management capabilities and ability to continuously improve the team performance having a customer centric approach based on key deliverables.
• Masters the food development process inside-out from customer inspiration to winning customer projects.
• Driven, possess a growth mindset, optimistic, trustworthy, able to navigate in ambiguous environment and inspire the team to go the extra mile combining intelligence, agility and creativity
• Work well with cross functional teams, able to multi-task and handle time sensitive situations
• Proficient in spoken and written English and other Asian language
• Excellent communication, good listeners with social skills.
• Fun to work with and open minded.

At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Job responsibilities

• Managing the delivery of corporate tax services
• Working with clients to understand business requirements
• Leading tax advisory and compliance services across industries
• Advising clients on restructuring exercises and cross-border transactions
• Identifying and following up on opportunities
• Working with Partners to identify business development opportunities
• Handling tax queries from the Inland Revenue Authority of Singapore
• Acting as an engagement lead which includes planning, scheduling and budgeting of projects
• Conducting seminars on corporate tax topics for clients and staff
• Mentoring and managing junior tax staff
• Proactively reviewing and continuously improving the workflows

Qualifications and requirements

• Recognised Degree and/or relevant Professional Qualification
• Singapore Chartered Tax Professionals (SCTP) accreditation would be preferred
• Able to lead a team and have a strong understanding of corporate tax issues
• Minimum 6 years of relevant experience
• Strong technical and analytical skills
• Strong leadership, communication (both written and spoken) and interpersonal skills, with a commitment to understand clients’ requirements and groom the team

Audit Senior/ Asst Manager

Job Description & Requirements

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the team, they are now seeking to hire a driven and meticulous individual to be part of their growing audit team, either for their Financial Services, Insurance, or General Industries team.

Responsibilities:

• Support the Manager with a portfolio of international and local clients and deliver quality audit and assurance services.
• Apply requisite professional scepticism during the course of the work and exercise professional judgment on critical technical issues
• Manage the stakeholders’ expectations and project timelines, and proactively keep them abreast of the progress of the project
• Attend training planned for you to keep yourself updated on the developments of relevant professional standards
• Facilitate effective communication within the cross-functional and culturally diverse team

Requirements:

• Professional accounting qualification
• Minimum 2-3 years of relevant work experience, preferably from an international accounting firm
• Strong grasp of technical skills with proficiency in SFRS/IFRS and SSA/ISA.
• Excellent communication skills to work effectively and efficiently across all levels
• Possess strong ethical values and has respect for diversity
• Proactive and possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities.
• Adaptable and can work well in a fast-paced environment
• Strong computer skills including proficiency in Microsoft Office Suite and able to reasonably keep up with the changes in technology

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for the daily management of TTLS agencies, including but not limited to agency qualification & assessment for onboarding, agency exit, risk control etc., to ensure smooth daily operations.

Key Responsibilities

- Evaluate the effectiveness of incentive policies based on the agencies' performance; Iterate policies for optimization and promote the growth of core indicators and the achievement of goals;

- Align with business objectives, conduct analysis of the agencies operation in-depth, locate key issues and areas for improvements, propose solutions accordingly and ensure the quality of execution; provide necessary daily operational support to enable and enhance agency's capabilities;

- Continuously work with cross-functional teams to improve agency creators' content quality and monetization capabilities, drive agency's compliant and sustainable operation;

- Continuously work with cross-functional teams to improve and iterate agency management tools to achieve better agency management efficiency.

• Handle and prepare tender submission for M&E works.
• Responsible for interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Prepare tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Assist in the presentation slide, technical write up for tender interview and attendance of tender interview.
• Suggest Value Engineering solution for MEP works and any other business, if required in the tender.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years in tender preparation and site management experience in Building Construction Projects.
• Good knowledge in M&E works, planning capability and authorities’ compliance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

As the Marketing Manager for our retirement solution, you will be responsible for developing and executing a go-to-market strategy that positions our products as a trusted, accessible tool for future retirees.

You’ll work closely with product development, sales, customer segment and customer experience teams to create targeted campaigns that resonate with key audiences, including those nearing retirement, young professionals with long-term goals, and others looking for security in retirement planning.

Job Description:

Strategy Development and Insights:

• Develop a compelling retirement product story and comprehensive go-to-market strategy focused on customer acquisition, engagement, and growth of share of wallet.
• Collaborate with Insights team to conduct market research to understand target customer needs, pain points, and trends in retirement planning.
• Define and refine audience segments based on demographics, psychographics, and financial goals.

Campaign Development & Execution:

• Design multi-channel marketing campaigns (digital, email, social media, content marketing, partnerships) to build awareness, drive interest and purchase.
• Lead the creation of marketing collaterals and sales tools including but not limited to videos, brochure, pitch decks, campaing materials, tailored to audience needs and concerns.
• Optimise campaign strategies to improve performance based on key metrics, such as customer acquisition cost, engagement rates, and conversion rates.
• Drive customer education and advocacy by collaborating with content team to developing educational content to help differentiate our retirement solution in the market.

Collaboration & Stakeholder Management:

• Manage a wide group of stakeholders to ensure cohesive messaging and delivery across all touchpoints.
• Collaborate within customer teams (Brand, Segments, Digital, CX, and Events) and cross-functional teams such as product development, corporate affairs, training, and sales to ensure smooth launch with end-to-end accountability of commercial delivery of product launches.
• Work closely with key internal and external stakeholders including vendors, creative and media agencies for all aspects of campaigns.

Performance Analysis & Optimisation:

• Obsessively uses data and insights to continually optimise marketing strategies, budget allocation, and resource planning and refresh customer propositions to stay relevant to our audience .
• Track and analyse key performance indicators (KPIs) to assess campaign effectiveness and ROI.

Who we are looking for:

Competencies & Personal Traits

• Strong understanding of goal-based investing, retirement planning, and consumer financial needs.
• Proven track record of successfully launching and managing multi-channel marketing campaigns.
• Analytical mindset with the ability to leverage data to make strategic decisions.
• Excellent communication skills with experience in crafting compelling product narratives.
• Familiarity with marketing automation tools, CRM platforms, and digital analytics.

Working Experience

• 5+ years of experience in product marketing, preferably within financial services, fintech, or retirement solutions.

Education

• Bachelor’s degree in Marketing, Business, Finance, or a related field. An advanced degree is a plus.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.