As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Develop and execute strategic plans to identify, introduce and acquire high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Lead and collaborate with agency partners to provide and deliver a total wealth management experience to new-to-company clients, ensuring seamless onboarding and proactive management.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes ownership and accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 5 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Exceptional new relationship building skills

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle affluent market segment

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Us

• AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Etsy, Harry’s and Kylie Cosmetics, AfterShip is a pioneer in post-purchase solutions and eCommerce AI. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and so on.
• Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
• We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

What You’ll Do:

• Drive the implementation of product services such as company selection, product recommendations, computational advertising, and risk control.
• Gain a deep understanding of recommendation systems, advertising business, and risk control. Propose solutions tailored to the characteristics of existing business scenarios, optimize rules, strategies, and models continuously to enhance user experience and business metrics.
• Develop the user portrait system for both B-end and C-end users within the company. Implement these systems in personalized recommendations, advertising, precise marketing scenarios to improve core business metrics.

Who We’re Looking For:

• Bachelor's degree or above in Computer Science, Data Mining, Machine Learning, or related fields preferred. Strong algorithmic and programming skills required.
• Minimum of 5 years of experience in recommendation systems, advertising, user profiling, or related fields, with at least 1 year of team management experience.
• Proficiency in common machine learning algorithms, data mining, computational advertising, search ranking. Familiarity with machine learning models such as xgboost, FM, deep learning, LR, neural networks.
• Prior experience in large-scale personalized recommendations, search, computational advertising, user profiling, risk control is advantageous. Experience with deep learning-based recommendation systems is a plus.
• Strong research capabilities, preferably with a track record of publishing high-quality papers at top conferences in NLP/recommendation/search domains.
• Possess strong data sensitivity, meticulous logical thinking, data insight abilities, effective communication skills, and the ability to handle pressure.

Security Requirements

• Employees shall consciously comply with the company's information security rules and regulations, consciously protect the company's internal information, and strictly prohibit the disclosure of any information about the company without permission.
• Employees shall participate in various forms of information security awareness training organized by the company promptly as required to meet the information security capability requirements stipulated by the position.
• Employees should take the initiative to report any suspected information security incidents. If employees violate the company's information security regulations, they will be held accountable or punished in accordance with the relevant internal formulation.

• Implement architecture and design patterns to help ensure that systems scale.

• Perform unit and integration testing before launch

• Establish processes and best practices around development standards.

• Review product requirements in order to give development estimates and product feedback.

• Apply technical expertise to challenging architecture and design problems.

• Translate application storyboards and use cases into functional applications

• Design,build, and maintain efficient, reusable, and reliable C# code

• Ensure the best possible performance, quality, and responsiveness of applications

• Identify bottlenecks and bugs, and devise solutions to these problems

• Help maintain code quality, organization, and automatization

• Min 10 years of experience in .Net & C#

• Prefer Banking / Investment Banking domain experience

• Experience working with C#, and particularly modern, cross-platform .NET

• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.

• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent

• Strong ability to analyze code - understand execution flow & debug even without access to a debugger

• Experience with the .net CLI, writing and maintaining integration and unit tests

• Strong familiarity with both Windows and Linux, including shell scripting

• Good knowledge of Transact SQL and Entity Framework Core

• Knowledge of a back end and frontend stack

• Experience with Agile methodology organization

About the role:

We are looking for an energetic, determined Business Development Manager who not only understands

what it takes to drive great relationships but wants to have a significant impact on our company and our

clients! The Business Development Manager is responsible for acquiring new clients within the Singapore

market and will report to the Singapore Country Manager/Head of Business Development Singapore.

Responsibilities:

• Generate sales forecast on Quarterly basis based on individual Sales Target of Revenue and GMV as well as develop sales strategies & plans. Keep update of Target with Management on weekly basis in order to be on track
• Develop plans to acquire new business through direct sales techniques with client
• Conduct daily research to identify new prospect across nationwide as to build continuous pipeline either through cold calling, market canvassing, referral from network
• Conduct daily cold call activities to engage interested clients for business meeting
• Identify key people in the industry that influence client buying decisions (consultants and technology partners) and work with them to generate leads and opportunities
• Effectively communicate the value proposition, company vision, product, and service capabilities to target clients.
• Manage end-to-end client relationships, including pitching, negotiation, contracting, billing/ invoicing, and payment collection and result tracking
• Attend trade shows and product launches as required.
• Update daily sales activities in TabSquare’s CRM database.

Requirements:

• A pure hunter roll position with great passion, enthusiasm, discipline and well time management criteria needed.
• Minimum 4 plus years of experience in Business Development and selling IT software solutions.
• Understanding of restaurant operations / pain points, opportunities and the entire ecosystem of F&B industry etc.industry, CRM, Inventory, Analytics software
• Strong connections with direct brands specifically within the F&B industry
• Proven track record of driving sales and achieving personal target
• Possess resilience and “Can Do” attitude in facing sales challenges and work differently with “Out of the box” mindset
• Able to work independently and seek support whenever necessary
• Excellent negotiation and presentation skills in strong verbal & written communication
• skills in English and Mandarin language(Added advantage)
• Critical thinking and problem-solving ability: synthesize findings from analysis and draw conclusions
• Willing to work for more in order to achieve own self and team target
• Willing to travel outstation when needed for customer prospecting
• Good knowledge of MS Office with advanced skills in Excel & Powerpoint

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

We are representing our client in the global technology and engineering space to look for an experienced International Business Manager to complement the existing international business.

This role is directly responsible in international business orders. To identify, expand, establish and build international strategic relationships and partnerships. Leading sales efforts for products and solution offerings to international clients, the member will work closely with cross-functional teams, including engineering and product, to drive International Business Sales and growth for the company.

Responsibilities

• Focused on developing and securing international business for the respective products and solution portfolio;
• Develop and formulate international business development strategies and plan and drive the execution;
• Responsible for the delivery of the sales order target and future growth as declared in the international business plan;
• Keep track and report performance of International Business. Provide timely updates to management team on the sales target achievement, performance and gain insight and assessment against goals ;
• Channels and strategic partnerships creation, new customers account creation and relationship management;
• International leads and opportunities creations;
• Coordinates with line of businesses/business units within the group, including sales, business development and product managers to meet the business development needs account performance objectives and customers’ expectations.

Requirements:

• Proven international sales and/or business development track record in a senior position in defence, international and engineering industry domain
• Prior experience in sales channels/accounts and partnership creation and relationship management
• Prior experience in new account creation and account management
• Prior experience in Int’l Biz sales/orders forecasts and strategic planning
• Proven success in a fast-paced environment, independent, self-motivated and able to work collaboratively in team environment and individually
• Exceptional oral and written communication skill, and presentation ability

about the company

Fortune 500 manufacturer with international presence. They are looking for a Tax Assistant Manager to deal with SEA tax.

about the role

We are seeking a skilled professional to support internal teams with tax-related matters, including preparing tax returns and supporting documents for income tax, VAT/GST, and other areas. Responsibilities include reviewing tax work papers and returns, preparing tax provisions for global financial statements, and analyzing changes in tax laws. The role also involves preparing or reviewing transfer pricing studies, conducting tax research, and addressing tax authority inquiries. Additionally, you will ensure the accuracy of tax packages, provide technical support for restructuring, liaise with external service providers, and stay updated on changes in tax legislation and regulations that impact the business.

skills and experience required

You should possess a finance or accounting degree. You should have at least 3 years of relevant experience in Corporate tax. Prior experience in big 4 tax role will be advantageous. You have to be able to converse in Mandarin OR Vietnamese in order to work seamlessly with colleagues in those regions with limited English proficiency. Office is in the Northeast part of Singapore.

To apply online please use the 'apply' function. (EA R22111662)

Our client is actively searching for a Manager, Centre for Healthcare Innovation to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

Reporting to the Director, the Manager / Assistant Manager will build synergy as one CHI team - collaborate closely with and leverage the collective expertise, capabilities, and resources of complementary units within CAPE, CANS and CHA and the network of CHI’s industry partners. He/she must be able to lead and build synergy as a CHI team member – be a positive, proactive and responsible team player and collaborate closely with teams within NHG, CHI and the collaborating centres.

• To co-lead the development and execution of an innovation roadmap / framework with the Directors of CHA, CAPE and CANS in the area of workforce transformation. To synthesise new and existing knowledge management platforms and tools and develop practical solutions for delivery of better care models. This includes prioritisation of workplans, mapping professional and community resources and building the right environment for the three collaborating centres to drive innovation adoption and knowledge translation across different spectrum of the health and social ecosystem.
• To promote a culture of innovation by creating thought leadership opportunities and focused partnerships by leveraging the expertise, resources and networks of CHI’s offices, centres and academies, and NHG Population Health Campus’ strategic partner networks. Map professional and community assets to deepen the relationship and networks to facilitate and support meaningful knowledge exchange. Participate in collective leadership discussions by engaging senior management and partners in driving change at the care, population health systems and ecosystem levels.
• To catalyse value-based outcomes and exchange of knowledge at professional co-learning platforms, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health such as improvements in health literacy and behavioural health outcomes.
• To lead the development and curation of community enabling and patient education programmes, training curriculum and learning and assessment tools to meet the needs and to build capabilities of volunteers, caregivers, residents and healthcare professionals (allied health professionals, pharmacists and nurses). This includes curriculum development, programme evaluation, continuous up-skilling of volunteer carers with the necessary knowledge and tools to equip them for leadership positions in co-creation of programmes, and integration of carers in NHG’s caring communities’ network.
• To provide a conducive environment where healthcare professionals (allied health professionals, pharmacists and nurses) and social care professionals can co-learn and co-design new healthcare innovations with the users of the healthcare system i.e. patients, advocates, volunteers and caregivers. This highlights the importance of integrating patient voices as part of the innovation cycle. It is a platform for advancing an organisational culture of delivering human-centred care and is purposefully organised and executed to engage formal workforce, informal community champions / leaders and users of the healthcare system with diverse experiences and perspectives in the change effort.
• To leverage professional expertise of the allied health professionals, pharmacists and nurses and adopt appropriate research tools and health behavioural research methodologies are used to measure the impact of professional and non-professional interventions on patients’ health behavioural outcomes. Build and sustain partnerships with relevant research institutes, academia, community partners, social service agencies and healthcare teams to widen the research impact.
• To lead the secretariat team for the quarterly Coordinating Centre Meetings (CCMs) and provide timely progress reports to ED of CHI and keep track of the workplans, timelines and major project milestones.
• To identify and leverage potential funding programmes and partners as seed funding for implementation of pilot health literacy programmes under the auspice of NHG, CHI and CHA.
• To lead and implement large scale community and professional networking events and festivals within set budgets, standard operating protocols, funding mechanisms and pre-defined timelines.
• To catalyse value-based outcomes and exchange of knowledge at professional co-learning platforms, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health.

The ideal candidate will need to have the following qualities and experience:

• Degree in business, communications, social sciences, behavioral science, psychology, social anthropology or a related field will be an advantage
• At least 5 or more years of experience in a managerial role in the healthcare, social care and/or the government sector.
• Candidate must have experience in leading teams and operating in a matrix reporting environment.
• A critical and strategic thinker with the ability to lead and influence behaviours to get work done with measurable outcomes
• Able to work effectively in a fast-paced environment, under tight deadlines and manage projects independently with minimal supervision
• Strong organisational and project management skills, with a keen eye for details
• Excellent written and verbal communication skills
• An agile team player with excellent people skills with a positive, upbeat and enthusiastic attitude
• Highly resourceful in problem solving and resilient in overcoming challenges independently
• Experience in large-scale event management
• Strong work ethics with superior professionalism, leadership skills and ability to make sound judgment
  
  All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Customer Service Officer - House Guide

Contract: Immediate till April 2025 (Extendable/Convertible)

Location: Beach Road

Working days: 5 days weekly between Mon - Sun

Working hours: 10am - 8pm (Up to 44 hours weekly)

Responsibilities

• Responsible for giving guided tours of the House for all visitors,
• Working alongside Host to coordinate visits
• Conduct house tours, explaining the concept, history, and facilities.
• Facilitate CRM data capture for new client arrivals.
• Work with the Client Experience Manager to maintain high service standards.
• Observe and address clients' needs to ensure top-quality service.
• Lead and mentor Tour Guides, fostering a positive work environment.
• Monitor team performance and provide feedback for development.
• Provide training to enhance team skills and service quality.
• Ensure smooth coordination and communication across departments.
• Keep clients informed about current themes or updates and ensure a seamless
  handoff to consultants.

Requirements

• Research, Training and Copywriting
• Research into the historical facts of the watchmaking industry in history and other information which
• would help enrich the House tour content delivered to clients.
• Share such material with other team members to enhance their knowledge and be able to give assist in tours.
• Utilize experience in watchmaking industry, prepare short training materials and share with team members.
• Develop copy and messaging for internal communications, including newsletters, company magazine, announcements, and company updates.
• Review, edit, and refine content to ensure clarity, accuracy, and consistency with brand tone and style.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Types: Part-time, Permanent, Contract, Temporary, Internship, Fresh graduate, Student job

Pay: $13/ per hour or Fixed Starting $800 / per month

Job Scope and Responsibilities

· Provide friendly, quality service

· Take orders and serve of food

· Able to use POS accordingly

· Able to handle customer feedback and service recovery

· Have knowledge in every dish and beverage served to provide explanations

· Coordinating with kitchen staff to ensure smooth and efficient operations

· Ensure cleanliness and hygiene are kept up to standards all time

· Attend staff training

· Able to fulfil other required service related delegations

Requirements

· Minimum 3 days a week

· Able to commit for at least 6 months

· Minimum O/N/A level graduates

· Be punctual

· Be responsible and have initiative

· Willingness to learn and receptive to feedback

· Demonstrate a positive attitude

· Able to adopt to a fast paced work environment

· Team player

· Good personal grooming and hygiene

Benefits:

• Employee assistance programme
• Employee discount
• Flexible schedule
• Promotion to permanent employee

Schedule:

• Holidays
• Late shift
• Tuesday to Saturday
• Weekend availability

Supplemental Pay:

• Overtime pay
• Tips

Education:

• GCE 'O' Level or GCE 'N' Level (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Role:

Ship Repair Engineer (Marine Service / Up to $4000)

• Location: Penjuru lane ( Transport provided at Jurong East)
• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• Salary: $3,300 - $4,000

Job scopes:

• Manage day-to-day operations and coordination of afloat repairs, load testing & inspection services on ships in Singapore and the region.
• Assist Service Manager in handling the company’s field service operations, in technical, operational and commercial matters
• Prepare quotations, costing for invoice, tools & equipment lists and procurement of parts.
• Manage and coordinate service job execution.
• Liaise with our customers, such as Ship Managers, Offshore Operators, Shipyards, Agents and others
• Manage the tools & equipment which are kept at our warehouse. Send for recertification periodically as required.
• Coordinate with Ship Agents, Ports & Ship Yards, handle permits and schedule service attendances.
• Coordinate and arrange transport of Engineers, tools & equipment to and from job sites
• Answer customer queries and provide remote technical support.

Job Requirements:

• Diploma in Marine Engineering or similar.
• Past experience in marine cranes & deck machinery required.
• Experience in coordinating marine service work, especially afloat repairs will be an advantage.
• Able to commit overtime.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Role:

Service Technician (Class 3 / Repair / Up to $3800)

(Cleaning Machines and Products Supplier)

• Salary: $2000 - $3800 + OT ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Project Manager
• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base, Project Office at Maude Rd (Lavender area)
• Working days: 5.5 days 8am to 5pm, alt sat full day
• Salary: $9000 to $13000 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Responsibilities

• Business Application Support – Provide day-to-day technical support and troubleshooting for key business applications. Coordinate with vendors and internal teams to resolve application-related issues.
• Business Process Management – Analyse and document existing business processes. Propose and implement process improvements to enhance operational efficiency.
• Business Requirements – Engage with business stakeholders to identify and document digital needs, translating them into actionable project specifications. Ensure project goals align with overall digital transformation objectives.
• Project Management – Manage small to mid-scale projects, from initiation to closure. Develop project plans, timeline and budgets, ensuring adherence to deadlines. Track project performance and provide regular updates to stakeholders.
• Solution Delivery & Change Management - Design, develop, test, and deploy IT solutions to meet project goals. Ensure smooth implementation, maintenance, and issue resolution while managing stakeholder expectations through effective change management.
• Internal Stakeholder Management – Build and maintain strong partnerships with applications owners and other IT members. Work with internal business stakeholder to identify and prioritise application support needs, issues, and digital transformation projects.
• Vendor Management - Facilitate and maintain relationships with vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.

Requirements

Education

• Degree in Computer Engineering, Information Systems Engineering, or other relevant disciplines.

Other Qualifications

• Hands-on experience with BI tools and report development.
• Proficient with project management tools
• Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.
• Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.
• Good understanding of maritime business processes, project management concepts, and quality standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

Experience

• Minimum 5 years working experience in a similar role, preferably within the maritime sector.
• Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.
• Knowledge and experience with fleet management systems is preferred.

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin