Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

CRITICAL WORK FUNCTIONS & KEY TASKS

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

We are looking for candidate who has passion for the job and is up for the challenges.

Responsibilities:

• Responsible for full spectrum of recruitment and talent management
• Manage all form of recruitment channels to better facilitate recruitment needs
• Plan, schedule and lead recruitment activities
• Manage recruitment budget
• Work closely with Operations Managers to establish recruitment needs and manage the full recruiting process to deliver consistent and timely manpower results
• Review, recommend and administer retention/reward/employee benefit schemes for the organization
• Responsible for monthly reports for management review
• Any other HR duties/projects that will be assigned from time to time

Requirements:

• At least 1 year of experience in HR
• Candidate with F & B experience would be an added advantage
• A good team player who can work independently in a dynamic environment with minimum supervision required
• Well versed in local employment legislations
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications
• Able to handle difficult and sensitive issues/situations in a diplomatic and professional manner
• Able to commence work at short notice or immediately

Job Highlights:

• Opportunity for Growth
• Fun working environment
• 5 working days (9am to 6pm)

We are a Singapore-based children merchandise retailer looking for a highly motivated Graphic Designer to join our eCommerce team.

Roles & Responsibilities:

• Develop and execute online marketing materials for promotions or campaigns
• Design artwork for web and print
• Creation of website banners and eCommerce banner layouts
• Maintain visual layout of eCommerce stores
• Edit images or create listings for new product launches
• Creating, writing and updating content for the respective brand’s social media platforms.
• Assisting with designs of promotional materials
• Create video or photo content for product exposure and awareness
• Maintain brand image and video library
• Other adhoc tasks assigned
• Touch up and loading of new products images
• Preferably some knowledge in Adobe Photoshop and Illustrator
• Design banners and setup Official Flagship webstores for different brands in Marketplace
• Conduct regular pricing checks
• Monitoring inventory levels and submitting orders to the warehouse
• Respond to platform chat to address customers’ queries to ensure customer satisfaction.
• Work closely with the team to develop and execute online marketing materials (eg. Web Banners) for promotions on ecommerce platforms such as Lazada, Shopee, Qoo10, Facebook, Shopify and Company website.
• Use of appropriate colours and layouts for each graphic and work with the team to produce final design for various marketing campaigns
• Ensure final graphics and layouts are visually appealing and in line with style of brand
• Maintenance & updating of E-Commerce platform for new product uploads and overall webstore maintenance
• Creating artwork for new products, advertisements, product packaging and logos etc with the use of graphic software (eg. Illustrator and Photoshop)
• Maintaining Brand Image and Video Library
• Other adhoc related to design work tasks assigned

Requirements:

• Detail-oriented individual who has a keen eye for aesthetics and details.
• Good time management skills and able to keep to the deadlines
• Previous experience working as a designer with an e-commerce background with at least 1 year of relevant experience
• Proficient in editing software such as Adobe Illustrator, Photoshop, Premier Pro, After Effects or any other editing software.
• Knowledge in product photography is a bonus

· Responsible for daily events and long-term planning of F&B events

· Responsible for all VIP visits and their good deployment

· Ensure all kitchen / F&B service team is on target with deadlines relative to upcoming events / visits

· Ensure all events / VIP visits are ORX 30 minutes prior to guests’ arrival

· Responsible for weekly Academy cleaning walkthrough and follow up on campus cleanliness.

· Responsible for monthly Academy maintenance walkthrough and follow up on campus repairs

· Responsible for beverage control and inventory on a monthly basis

· Responsible to safeguard the Academy and its population against COVID-19 by actively checking updated government advisories and proposing/implementing new measures to secure the Academy

· Assist HOD of each department to plan and coordinate visits and events in their department

· Responsible for repair and maintenance of the Academy

· Responsible for the usage of utilities in the Academy

· Responsible for sourcing of suppliers and contractors to provide service and equipment to the Academy

· Responsible for purchasing food and beverage equipment to ensure efficient operations, and maintain high standard as expected by the guests and students

· Understand, support, and foster At-Sunrice GlobalChef Academy’s culture and philosophy

· Be actively involved in the Corporate Planning Cycle for continuous improvement, i.e. 5 Ps, Performance Appraisal, Work Plan, Budget Planning, etc.

· Be an At-Sunrice GlobalChef Academy ambassador inside and outside of the workplace

· Maintain a positive attitude and always be a role model for employees and students

Responsible to co-ordinate with IT vendor and handle IT matters for the academy

· Responsible for maintaining a good relationship with all suppliers and contractors

· Performs other duties as may be assigned from time to time

JOB REQUIREMENTS

· Minimum of 1 year working experience on Facility Management preferably in the Education industry

· Network/IT/Security System/VOIP/Electrical/ACMV/AV knowledge.

· Experience in IT Server/Cloud Maintenance.

· Able to read and understand network/server architecture and topology.

· Excellent communication skills in oral and written English

· Good planning and organisation skills

· Good interpersonal skills

· Proficient in Microsoft Office applications

· Skilful and effective in decision making

· Independent, creative, and motivated individual with strong project management skills

· Work independently with minimum supervision

· Possess strong analytical skills & business acumen

· Ability to work collaboratively with stakeholders in multiple locations and across functions

· Attention to detail

Ability to motivate

Operations Executive (Admin)

Job Description

To manage the academy’s front desk daily and perform a variety of administrative and clerical tasks. Inclusive of the receptionist role, you are the academy’s first point of contact. You ensure that the front desk welcomes guests positively and executes all administrative tasks to the best quality standards.

The operations executive will also be involved in serving the VIP guests lunch/coffee time.

Job Responsibilities

• Handles administrative tasks for daily campus operations.
• Maintain accurate updates for various files, listings, and records.
• Pick up calls and effectively forwarding of inquiries and assist walk-in customers and direct them to the relevant department.
• Ensuring all Warm Welcome Signages for VIP visits are prepared prior to arrivals and weekly classroom allocations slides are updated and projected.
• Manage the set-up & clean-up of event reception/seminar, etc.
• Arrangement of Courier Services for any delivery and pick-up required.
• Opening of the daily mail, sorting out mail & Submission to Finance
• Plan and procure logistics materials under the operations department. (Stationery, laundry, cleaning materials etc.)
• Name and Foot Tags/cards requisition for event purposes.
• Coordinate Photocopier servicing and toner replenishment.
• Coordinate routine laundry servicing.
• Serving EXCO lunch and any VIP lunch.
• Manage various periodic inventory lists for all Operation dept’s logistics.
• Assist the operations manager with liaising with the supplier/contractor for facility maintenance.
• Manage all document filings for suppliers’/contractors’ matters.
• Assist the operations manager in verifying invoice details according to all outsourcing staff arrangements and repair work arrangements.
• Updating the Facilities maintenance log.
• Updating various log sheets and record sheets for campus operations.
• Assist the operations manager with proposal papers for Finance/EXCO
• Assist the operations manager with any compliance documentation.
• Assist inquiries regarding preparing lab requirements.
• Learn and cultivate leadership values and habits.
• Acknowledge and adopt managerial work values.
• Communicate and liase with IT Vendor
• Perform any other ad-hoc duties assigned by Operation Manager

Job Requirements

· Able to work 5 days a week.

. Relevant experience in IT

· Scheduled for weekends duties (opening closing/shift) on a rotation basis.

· Experience in guest relation responsibilities.

· Proficient in Microsoft Office.

· Good management of document filings.

· F&B experience is an advantage.

The Senior/Executive reports to the Senior Manager / Manager, Operations / Support Ops on all operational, manpower and administrative matters. He/She is expected to plan and manage support ops services and emergency planning functions across all relevant operating units, ensuring smooth daily operations and establishing business continuity plans.

The incumbent will assist the Senior Manager / Manager, Operations / Support Ops in planning, executing and managing Support Ops requirements and service delivery by vendors. He/She will lead the Support Ops section under his/her charge in providing support to the respective units. As the key contact on the ground, the incumbent is expected to work closely with stakeholders (both internal and external) to meet requirements and service key performance indicators.

Requirements

• Bachelor’s Degree in any field
• Minimum 2 years’ relevant experience. Prior working experience in hospital operations, or a medical/nursing background, will be an advantage
• Good writing and communication skills
• Proficient in Microsoft Office e.g. Word, Powerpoint, Excel

2025 Graduate Trainee Program (Freight Operations Track):

This is an 18-month program designed to expose you to the fundamental components of agriculture, international shipping, maritime law and finance. The program is designed to launch, support and accelerate your career by providing the opportunity to work alongside and learn from highly skilled professionals and mentors with wealth of experience in the Shipping industry. It takes a certain kind of tenacity to stand among the best of them.

Depending on individual performance, you could expect to develop professionally in Freight Operations such as Finance, Laytime, or Vessel Operations after the program and beyond.

Application Process and Timeline:

Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Scope of Rotations:

Each rotation will cover different aspects of our global operations such as:

• Finance in Shipping
• Fundamentals of Maritime Contract Law & Laytime Negotiations
• Vessel Operations (Voyage Planning, Execution & Optimization)

Requirements:

• Recent graduates with Degree in Maritime/Shipping/Business studies or related field of study, and with strong academic records are welcome to apply
• Highly motivated with the drive to make a difference and question status quo
• Excellent communication and interpersonal skills
• Good analytical skills, attention to detail and accuracy
• Strong problem solving and numerical/analytical skills
• Ability to work independently and thrive in uncertain conditions, effectively managing challenges
• Ability to maintain professional attitude and adapt in a multicultural environment
• Prior internship/working experience in Maritime industry is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program – Freight Operations Track and unlock your potential for a rewarding career in the dynamic world of Freight!

This role reports to the General Manager of the Service Department.

Key Responsibilities:

· Process requirements for the department

· Update data entries in Business Central and ensure accurate records

· Prepare quotations, sales orders to submit on behalf of the department

· Verify invoice and tally against purchase order and delivery order for management’s approval before submitting invoices for payment

· Provide support for customer service, follow up on delivery schedule and update customers in a timely manner

· Compile monthly service reports

· General administrative duties to support the Service Department

Requirements:

· Minimum O or N Levels equivalent qualification

· Minimum 2-3 years of administrative / purchasing experience in the engineering, construction or audio-visual/IT industry will be an advantage. Entry level candidates are welcome to apply

· Experience with ERP system preferred, in particular Microsoft Dynamics 365 Business Central. Proficiency in Microsoft Office.

· Good communication skills and the ability to work both independently and within a team. Willing to learn, organised and meticulous with data entry and has the ability to meet deadlines.

Working Conditions:

• Full-time position.
• Work hours: Monday to Friday, 8.45 AM – 5.45 PM
• Medical and insurance coverage
• EAS fosters a friendly work culture with frequent gatherings, festive celebrations.

To apply, click on the “apply” button in the job advertisement or send your resume to [email protected]

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

As a global leader in power and thermal management solutions, Delta Electronics was founded in 1971 and is headquartered in Taipei, Taiwan with annual revenue exceeding $13 billion. Our wide range of products and solutions cover power supplies, energy management systems, display solutions, and industrial automation products.

We are known for our focus on innovation, sustainability, and energy efficiency. Active investment in research & development, and implementation of cutting-edge technologies ensures our business drives positive environmental impact.

Looking forward to having you join our 85,000 colleagues in building a Smarter and Greener future, Together!

Main Responsibilities and Tasks:

• Planning and executing engaging marketing campaigns across various channels.
• Monitor and analyse campaign performance, preparing reports, and recommending improvements.
• Collaborating with internal teams and suppliers/agencies to develop compelling content and communication materials, ensuring coherent and consistent brand messaging.
• Engaging with internal/ external stakeholders to gather valuable feedback and building lasting relationships.
• Develop and implement comprehensive marketing strategies to increase brand visibility and market penetration in Singapore and Malaysia.
• Plan, organize, and execute events and exhibitions from concept to completion, ensuring they align with our brand’s image and goals.
• Providing support for special projects and initiatives as needed, and handling other tasks assigned by the management team.
• Management of marketing budget for marketing activities.

Qualifications

• Bachelor’s degree in Marketing, Communications, Engineering or a related field.
• Proven experience in marketing communications, event planning, and execution.
• Strong creative skills with experience in designing marketing materials. Proficiency in Adobe Illustrator and Photoshop is a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong project management skills, with an ability to multitask and manage multiple projects in a fast-paced environment.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Main Responsibilities

-Report to the Crew Leader

-Responsible for providing courteous and efficient Food and beverage services to customers.

-Food Preparation and cook the wide variety of food offered in outlet

-Prepare beverages

-Perform cashiering duties

-Perform opening and closing duty

-Clean up the tables immediately after customer has left.

-Attend and respond to customers’ needs promptly and professionally.

-Maintain strong hygiene and safety standards

-Constantly obtain customer feedback during operations to ensure satisfaction

-Ensure the smooth operations of the outlet

-Adhere to company’s standard operating procedures

-Attend and respond to customers’ needs promptly and professionally

-Ensure Customers are attended and served promptly to prevent long queues

-Perform general housekeeping and cleaning and washing duties, including sweeping, mopping and stewarding duties

-Any other appropriate duties and responsibilities as assigned

Requirements

-Entry level candidates are welcomed

-Strict sense of hygiene and safety standards

-Basic PC literacy

Provide good customer service

At Paradise Group Holdings (PGH), we are committed to being an inclusive employer that values diversity and equality. We firmly believe in hiring based on merit and welcome applications from individuals of all genders, race or religion who bring relevant experience and skills to our workforce.

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

Pay: Up to $2000 + $120 Transport Allowance + $66 (Flexible Benefit Allowance) + eMedical Card (cover spouse + children under 18) + AWS + 2.0 VB (Average payout for last 2 years)

Location: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary

Working hours: Shift work depends on roster and location allocated, required to work on weekends

• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Responsibilities

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims
• Assist with dispatch duties to the different stations when required

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Mandarin speaking preferred

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

CORE RESPONSIBILITIES:

• Plan and set sales forecast / profit projection for the business units (The Planet Traveller, Boarding Gate and The Wallet Shop) to meet financial objectives
• Discuss sales strategies and stores’ sales achievements with the retail team personnel
• Responsible to track sales performance of all business units, carry out necessary follow-up checks on stores’ weekly performance, and ensure monthly sales targets are met
• Prepares monthly, and other relevant sales reports, with analytical details
• Prepares annual sales targets for the stores based on the sales information provided
• Responsible for visual merchandising display, ensure replenishment all stores are fulfilled, and the retail stores do not stray from the brand’s guidelines
• Innovate, recommend, set and implement Customer Service Standards to improve operational processes, coach & motivate retail staff to achieve targets and standards
• Review, improve and ensure Standard Operating Procedures (SOP) for all business units for a better working environment and effective team
• Yearly review of operations and perform benchmarking exercise against similar in the retail industry
• Work with the retail team and merchandising personnel to project inventory levels and orders
• Ensure that stock losses are kept to a minimum level set by the management, inventory count is done accurately, and the set procedure is followed
• Co-ordinate and work closely with other HOD’s (merchandising, marketing, logistics, creative) to resolve operations matters including customers’ feedbacks and complaints and increase sales through effective marketing programs
• Work closely with interior designer on store renovation, maintenance, and re-instatement
• Build good rapport and maintain good working relationships with all external landlords, suppliers, and other parties
• Responsible for all daily operations of the business units, including manpower planning & control, good house-keeping standards, and other operational issues
• Conduct monthly store’s meetings to ensure new procedures, practices and updates are communicated and discussed during such meetings
• Work closely with HR Department in developing a systematic training plan for all retail employees that includes sales, customer service, product training (basic & updates), etc.
• Ensure all staff are given sufficient training for career progression (e.g. management skills; numerical training skills, etc.) and adequately trained in sales processes, there are follow-up after training by the relevant stores in-charge for their staff, and all training documentation file in orderly manner
• Work closely with HR Department for recruitment, selection, & retention of staff to meet operational requirements, and staff’s compensation and benefits.
• Plan and structure current work scopes
• Daily review of the sales targets and development, and month-to-date sales against targets on a bi-weekly basis
• Identify inventory or operational issues at the corporate level that may have impacted sales, discuss and develop solutions
• Manage the retail AICs' and SICs’ career development; yearly review/appraisal
• Work closely with marketing & merchandising departments for launches and repositioning of the brands

Job Requirements:

• Min. Diploma / Degree in Retail Operations Management / Business Administration or equivalent
• Minimum 5 years of experience in relevant industry (retail / distribution) and managing multiple stores
• Proficiency in Microsoft Office applications
• Highly customer service centric with ability to well interact with customers
• Excellent interpersonal communication skills, analytical, report-writing skills, strong leadership to manage team and communicate effectively with all levels of people
• Strong problem solving skills, result oriented, adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person
• Able to excel under pressure, multi-tasks, handle tight deadline and well-organized

· Planning of project and creating of schedule for each individual project

· Planning of budget require for each job

· Listing and balance of budget

· Overall company project management

· Liaise with clients and sub-contractors

· Assigning task to various co-workers and contractors

· Monitor progress of on-going projects and ensure that work is completed on a timely manner

· To supervise on site and ensure work-safe working environment

· Managing of supplies required for each job

· Assist in ad-hoc assignment assign by company

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

What will you be doing?

Project Management Generic

Site supervision process:
• Accountable for the delivery of the installation project
• Accountable for Site Safety
• Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minization of travel)
• Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables)
• Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson
• Prepares the overall installation program and resource planning
• Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers
• Responsible for site preparations and follow-up of site readiness
• Accountable for use of correct KONE installation methods throughout the installation
• Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets
• Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors
• Responsible for maintaining project documentation
• Updates information to company management systems (eg S-plan milestone updates)
• Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received.
• Accountable for final testing of the equipment and handover to maintenance

Customer and Sub-contractor Relationship management:
• Accountable for customer satisfaction and quality of installation
• Accountable for Sub-contractor quality and Safety performance
• Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project
• Aims at achieving allocated sales targets and add-on sales and variations during installations
• Develops and maintains a cordial and professional relationship with the sub-contractors

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Position Overview

We are seeking a motivated and experienced Partner Manager to develop and lead our partner program. As the Partner Manager, you will play a pivotal role in driving business growth by establishing and managing relationships with resellers and implementation partners. You will develop a structured partner program and build a robust partner network that aligns with our business goals.

Key Responsibilities

Develop the Partner Program:

• Design and implement a comprehensive partner program, including onboarding processes, training, certifications, and incentive structures.
• Define tiers, benefits, and requirements for partners to encourage engagement and growth.

Build and Manage Partner Network:

• Identify, recruit, and onboard resellers and implementation partners globally or regionally.
• Establish and nurture strong relationships with partners, ensuring alignment with business objectives.
• Act as the primary point of contact for partners, addressing their needs, resolving issues, and facilitating collaboration.

Drive Partner Sales and Growth:

• Collaborate with the sales and marketing teams to create co-marketing initiatives and campaigns for partners.
• Set and monitor partner performance metrics, including sales targets and customer satisfaction levels.
• Provide regular reporting and insights on partner contributions to revenue and market share.

Support Partner Enablement:

• Equip partners with the tools, training, and resources needed to effectively promote and implement our software product.
• Organize and oversee partner events, webinars, and workshops to ensure continuous learning and engagement.

Strategic Development and Market Analysis:

• Conduct market analysis to identify opportunities and gaps in the partner ecosystem.
• Develop strategies to expand partner reach in key markets and industries.
• Continuously refine the partner program based on feedback and evolving business needs.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (5+ years) in partner management, channel sales, or business development within the software or IT industry.
• Demonstrated success in building and scaling partner networks.
• Strong understanding of reseller and implementation partner dynamics.
• Excellent interpersonal, negotiation, and relationship-building skills.
• Strategic thinker with strong problem-solving capabilities.
• Proficiency in CRM systems and partner management tools.
• Willingness to travel as required to meet with partners and attend industry events.

Why Join Us?

• Opportunity to shape and lead the growth of a key business channel.
• Collaborative and innovative work environment.
• Professional development and career advancement opportunities.

If you are passionate about building partnerships and driving growth, we would love to hear from you!

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Job Description & Requirements

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.