As a Sr. Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Sr. Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region (ASEAN + North Asia which is Hong Kong, Taiwan, Macau). You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.

What you get to do in this role: 

• Work with ServiceNow partners to produce new business.
• Ensure our partners help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced” NNACV and "Sell-through” NNACV
• Drive large strategic deals with partners
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.

1. Marketing to get the jobs/projects for company.

2. Arrange to complete the job/project and handover to the clients.

3. Collect the payment from the clients.

4. Overall lookafter the project.

5. Gebiz tender experience more priority.

6. Singapore Seneior Citizen is high priority.

7. Foriener with B.Sc in civil enginering with 5 years Singapore working enperience may apply.

Job Summary

The Healthcare Project Implementation Supervisor supports mid to large scale projects consisting of single/multi-site implementations with multiple products and services. He/She analyzes customer solutions and actively participates in successful solution implementation while meeting the needs of customers and the company. The Healthcare Project Implementation Supervisor manages cross functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits as defined by the implementation Master Operating Plan (MOP).

Job Responsibilities:

• Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
• Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources.
• Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact.
• Conducts information gathering work sessions with stakeholders to establish "as-is" (i.e., current state) maps and "to-be" (i.e., proposed state) for business process and process improvement recommendations.
• Designs and implements communication plans to ensure those affected by projects are informed and updated.
• Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
• Balances multiple projects and deployment schedules to meet stakeholder goals and expectations.

Job Requirement:

• Possess a Bachelor’s degree in Supply Chain or Industrial Engineering related discipline
• Minimum 5 years of relevant working experience in Supply Chain/Logistics/Healthcare industry
• Excellent communication and negotiation skills
• Confident and able to collaborate and manage stakeholders of all levels
• Good team player; self-driven; energetic and motivated
• Experience in program/project management preferred

Responsible for driving revenue growth through the sale of digital marketing.

This position is plays a pivotal role in driving both digital marketing and sales efforts

for the company. This hybrid position of digital marketing expertise

and sales strategy, where the focus is on leveraging digital channels

to boost sales performance, customer acquisition, and overall

revenue.

• Clearly communicate the scope of cleaning services provided

(example: residential, commercial, deep cleaning, regular maintenance).

• Ensures that company continues to grow its client base, increase

sales, and maintain strong, ongoing relationships with clients.

• Tender cleaning projects from companies to increase sales.

• Develop and implement comprehensive digital marketing strategies to increase brand visibility and drive business growth for the cleaning company.

• Conduct SEO keyword research such as ‘cleaning, maintenance, carpet washing, part-timer cleaner’, and optimize website content to rank higher in search engine results, improving organic traffic.

Information:

• Office Location: West
• Site Location: Island (depends on projects)
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive and Manager to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

Job Overview:
The Business Development Manager will play a pivotal role in expanding our client base, identifying new business opportunities, and fostering relationships with potential clients. This position requires a strategic thinker with a strong sales background who is comfortable working in a results-driven environment.

Key Responsibilities:

• Market Research: Identify and evaluate new business opportunities in the fire protection and safety industry. Analyse market trends, competitor activities, and potential client needs.
• Client Acquisition: Develop and execute strategies to acquire new clients, focusing on industries and organizations that require fire protection systems and services.
• Relationship Management: Build and maintain strong, long-term relationships with clients, partners, and key stakeholders to drive business growth.
• Sales Strategy: Develop and implement sales plans, targets, and projections to achieve revenue goals.
• Proposal Development: Prepare and present business proposals, presentations, tenders and bids. Negotiate contracts in alignment with company standards.
• Cross-functional Collaboration: Work closely with the service team to ensure a seamless client experience and the delivery of promised services.
• Reporting and Analysis: Provide regular updates on sales activities, pipeline status, and revenue forecasts to management.

Requirements:

· Proven experience in business development, sales, or a similar role within the fire protection, safety, or construction industry.

· Strong understanding of fire protection systems and services is an advantage.

· Excellent communication, negotiation, and presentation skills.

· Strategic thinker with strong analytical skills and a proactive approach to identifying new opportunities.

· Ability to work independently and manage multiple projects simultaneously.

· [Preferred qualifications, such as a degree in business, marketing, or a related field.]

· Proven sales track record.

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

We currently offer the following position in our office in Singapore.

The Assistant Finance Manager is responsible for driving the organization's financial success by managing comprehensive accounts, ensuring compliance with regulations, and supporting strategic growth initiatives.

This position reports to the Senior Financial Controller and is part of the Finance Department, located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Manage full set of accounts including monthly closing and completion of monthly account reconciliations.
• Prepare quarterly GST and work closely with local tax agent to ensure timely submission of corporate tax return. Support self revenue recognition testing, internal and external audits.
• Support the business to drive sustainable profitable growth and meet financial objectives.
• Maintain strong internal controls, ensure compliance to US GAAP, local laws and regulations and Danaher/Leica policies.
• Supervise, train and develop talent

The essential requirements of the job include:

• Accounting Degree or equivalent with >5 years’ experience in handling full set of accounts
• Knowledge of SAP is a must
• Proficient in Microsoft Excel, knowledge of Power BI is a plus
• Good influencing and communication skills, ability to work under pressure

WHAT WE OFFER

• Equal pay is a given for us.
• Learn all about Kaizen, PSP’s and Muda as part of our Danaher Business System (DBS) trainings – if you believe in continuous improvement like us
• We offer employees a wide range of training opportunities (including virtual) in languages, technology and the Danaher Business System (DBS) Academy

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

The Pre-Sales Manager (Cybersecurity) manage the pre-sales team and supports the sales team by providing technical expertise and product demonstrations to potential customers. This role ensures that the cybersecurity products meet customer needs and helps drive sales.

Job Description

• Develop proposal for the tenders/bids.
• Experience in overall design for network and security solutions.
• To prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct, proof-of-concept to showcase its technical feasibility when necessary.
• Work closely with the product management team to ensure proper customer solution positioning and respond to technical aspects of RFPs/RFIs.
• Arrange technical training for clients and sales teams, and conduct proof of concepts, solution designs, and technical workshops.

Requirements

• At least 3 – 5 years of working experience with knowledge of product pre-sales.
• Preferably having formal experience in pre-sales, post sales, delivery team in a tech industry.
• Familiar in the project methodologies such as Planning, Design, and relevant Technologies
• Excellent written and verbal communication skills to explain complex technical concepts in simple terms.
• Possess in-depth knowledge of current technologies, tools, methodologies and industry trends, Government guidelines.
• Possess relevant professional certification like CISSP would be an added advantage.
• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

We are looking for a passionate and motivated Asst Brand Manager to support the team to achieve our aggressive growth plans.

The Role

This is a dynamic role hands-on role where you’ll work closely with other different channels, departments, and suppliers to develop existing and new brands.

Overall Brand Management (60%) - All channels- Key Accounts, Food Service, E-Commerce, General Trade & CVS

· Key band custodian/champion for multiple brands to achieve business objectives.

• Develop and support marketing strategies to improve brand awareness, business profitability and alignment of brand objectives.
• Identify opportunities of the current business to optimize brand’s volume, revenue growth and market share across all channels.
• Support FS team, develop collaborations, grow FS sales and handle all customer requests for all brands.
• Develop and support annual marketing calendar, plan and implement a creative and integrated marketing program and campaign(4P's)
• Manage BTL executions (trade marketing, tactical promotion, sampling exercise, premiums sourcing, POS materials, dress-up) with 3rd party vendors.
• Manage brand’s social media, website and content approval independently with digital media agencies with the objective of increasing sales turnover and profitability.
• Manage pricing across all channels with the approval of senior marketing manager.
• Ensure brand activations/promotions are rolled out in timely manner across MT, GT, Ecom.
• Support to plan, develop, and implement launch of new products.
• Support & ensure on-shelf merchandising standards.
• Support to manage brand & trade marketing plans and A&P expenses
• Manage all customer enquiries/requests from all channels
• Conduct product training and brief field team on trade activations/new & promo skus launch.

Inventory Management (25%)

• Manage sales demand planning (ROF)
• Coordinate closely with logistics for incoming shipment tracking. Accurately reflect supplier in-coming changes, ad-hoc review and follow-up action plans with supplier/supply team to minimize overstocks.
• Work closely with supply chain team to ensure correct ordering mix across all skus with overall stock holding days kept within contractual.
• Prompt review and action on the obsolesces to minimize the non-working or slow-moving inventory.

Brand Management - E-Commerce Business (15%)

• Brand custodian/champion for selected brands
• Develop and manage E-commerce business, promotions, and awareness working closely with channel managers.
• Support in development of feature ads/image requirements.
• Support to manage brand & trade marketing plans and A&P expenses

The ideal candidate:

• Fresh graduates with good learning attitudes are also welcome
• Baking and cooking experience is desirable
• Experience in working with the dairy/ chilled sector would be desirable
• Able to work independently and deliver results
• Brand awareness - a clear understanding of brands, marketing mix, and digital marketing management
• A high degree of business acumen and strong focus on results to drive growth across channels
• Ability to analyze problems and identify solutions
• Able to take a creative, flexible, and innovative approach
• Able to cope with stress and demand required by the interaction with many departments.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Job Responsibilities:

• Able to identify and hunt for new regional contract logistics (warehousing) business opportunities
• Achieve sales targets set by Department Head
• Ad-hoc duties assigned when required

Job Requirements:

• At least 4 years of working experience in sales, must be from 3PL logistics with regional exposure
• Advantageous if have strong network and ready customers to bring in
• Excellent interpersonal skills and the ability to influence others.
• Open and comfortable with cold calling to find customers

-Work Location-Toh Guan office

-100% hunting sales role (focusing only on Contract Logistics)

-sourcing for only 3PL FMCG, retail, high-tech business

Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

Looking for baristas for our outlet.

Previous barista experience is preferred. If you have no barista experience but with a keen interest to learn, you are welcomed to join.

Roles & Responsibilities:

• Coordinate and perform detailed analysis of operating costs & profitability against budget/forecast across all processes in the factory and provide recommendations of practical measures to reduce cost(FP&A).
• Coordinate and communicate across relevant processes to conduct budget, forecast, and analysis and strategic planning for top management & HQ in Japan.
• Collaborate with internal and external stakeholders, to provide recommendations to optimize business processes.
• Monitor monthly expenses/marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Perform cost management activities throughout the company and provide analysis on cost behavioural pattern of business operation.
• Thoroughly evaluate the processes together with process owners in order to generate cost saving measures and drive improvement in productivity.
• Review operating expenses critically and provide recommendations to top management based on facts and findings.
• Utilize data analytics and conduct thorough analysis of market trends, competitive landscape, and customer behaviour to identify opportunities and threats. Provide regular updates to senior leadership on performance against targets.
• Lead & carry out weekly & monthly meeting with top management & Japan HQ management.
• Responsible for costing team’s growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Requirements:

• 10 years & above working experience in manufacturing industry, including at least 3 years at managerial position. Candidate with experience in unique manufacturing environments is a plus for this post.
• At least 5years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Strategic thinking, ability to translate business vision into reality, decision maker, assertive personality.
• Able to effectively work under tight deadlines.
• Meticulous and good analytical skills.
• Must be computer literate: A very thorough knowledge of Microsoft Excel in analysis and forecasting; and produce professional Microsoft PowerPoint presentations.
• Knowledge in ERP is an added advantage.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Work location: 88 Second Lok Yang Rd, Singapore 628164

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

Principal Responsibilities

- Develop strategies adapted to changing market conditions to grow the Electronic Specialty Gas (ESG) revenue and profit for country.

- Grow the revenue with existing customers with new products and services leveraging on relationships with existing customers. Identify potential customers in the electronics segment and complete research on their production process and application needs and position Linde’s offerings.

- Having in-depth knowledge of products value proposition. Becomes a subject expert in our products, internal processes and operations, liaise with internal stakeholders efficiently and remain up to date in industry news.

- Ensure timely and successful delivery of solutions according to customer needs and objectives.

- Prepare business proposals and negotiate with key stakeholders for new products.

- Identify and connect with key decision makers (initiator, influencer, decider, user) within a customer organization from commercial and technical perspective.

- Monitor competitor - understand local & regional competitor strengths and weaknesses (market share, cost positions, etc.), and expected/typical behavior.

- Manage ESG products responsibility to ensure all local, state and national regulations are complied with.

- Assist in coordinating product, process or engineering changes, or new product launches to ensure orderly and timely transitions in material flow.

Requirements

- Strong execution skills, motivational, and partnership building skills and self-driven

- Strong communications skills (effective presentations at all levels, negotiation, problem solving).

- Customer relationship building skills.

- Good ESG product knowledge on hazard classifications, chemical properties and compatibilities.

- Business or Technical degree/training preferred with minimum 3 years experience in electronic gases. Experience in equipment business (for wafer fab manufacturing, gas related) will be an added advantage.

- Financial skills with strong analytical approach.

- Language Skills – Fluent in both written and spoken English, so as to be able to communicate with customers

- Able to travel and possess driving license.

The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

The objective for ELPRO PTE. LTD. (Singapore) is to further develop the Asian Market. In order to achieve this goal, a strong sales power is required.

The Business Development Manager APAC reports to the Sales Director ("SD") in Singapore and works directly with allocated customers and distribution partners in Asia.

In this duty, the Business Development Manager APAC is responsible to play ELPRO's full portfolio of solutions. Revenues and profit margins of existing customers should be retained and increased. New customers to be gained and further developed. Further, the Business Development Manager provides important input on future sales activities and action plans to grow business in Asia and plays a key role to achieve the goals set in co-operation with the Managing Director. The collaboration between local sales teams and global key accounts is fundamental for ELPRO's success and has to be strongly emphasized by the Sales Director Asia. Due to the complexity of customer projects and processes, it is essential to properly document the complete sales and project processes in ELPRO's ERP system.

Sales:

• In co-operation with the Sales Director develop the business in Asia.
• Grasp the market potential for all ELPRO solutions in the defined market.
• Own customer responsibility.
• Serve as an expert on customer needs and organizations, contract negotiations and customer retention.
• Provide input to specific objectives of the budget / sales plan with functional department.
• Develop partnerships to increase growth with selling partnerships, provide input to contract renewal and overall development of the partners.
• Promote and develop a strong sales culture within the organization.
• Lead sales projects in order to win the business and to ensure a smooth implementation of such.
• Work close together with customer service, project management and technical team to bring projects to success.
• Frequent information exchange with other local sales organizations and Global Key Account Management.

Planning:

• Plan in co-operation with the Sales Director the sales activities in the defined market.
• Plan and properly documents sales opportunities, activities, visits, customer feedbacks etc. in ELPRO's ERP system or other defined tools.