Key Responsibilities

-Collaborate with the BD/sales team to develop sales strategies and goals aligned with the company's overall business objectives.

-Identify target markets, customer segments, and competitive landscape to optimize sales effectiveness for global acquiring business.

-Monitor and analyze sales performance metrics, including revenue, conversion rates, customer acquisition, and market share of our acquiring solution.

-Implement effective sales processes and ensure adherence to best practices, including lead generation, prospecting, and pipeline management.

-Define and implement sales training programs to equip the sales team with the necessary skills and knowledge to succeed, covering pre-sales, onboarding and integration, and post-launch activities for global acquiring business.

-Collaborate with marketing and payment product teams to develop and deliver relevant sales tools, such as playbooks, sales scripts, and competitive analyses.

-Ensure effective onboarding of new sales team members, including product knowledge and sales process training.

Job Requirement

-5+ years of experience in sales enablement and effectiveness, or a related role, preferably within the acquiring business, payment or financial technology industry.

-Deep knowledge of the global acquiring market, including emerging trends and technologies.

-Deep knowledge of acquiring solutions or with a successful track record of launching new projects in the payment industry, familiar with solution design, product features, fund solution, settlement and treasury system associated with payment processing.

-Understanding of sales processes, methodologies, and best practices specific to acquiring business, across different life cycles of merchant service.

-Excellent leadership abilities with the proven capacity to lead, mentor, and motivate a diverse team.

-Exceptional communication skills and the ability to simplify complex concepts.

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.

• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.

• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.

• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.

• Manage the development and execution of migration roadmaps, including application, database, and data migration.

• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.

• Ensure compliance with AWS cloud security standards, policies, and best practices.

• Communicate project status, risks, and mitigation plans to senior management and stakeholders.

• Monitor post-migration

What we are looking for

• Bachelor’s degree in IT, Computer Science, or a related field.

• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.

• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.

• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.

• Proven track record in managing complex projects with multiple stakeholders and dependencies.

• Strong understanding of Agile and Waterfall project management methodologies.

• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.

• Excellent leadership, communication, and problem-solving skills.

AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) will be an added advantage.

Western Digital is looking for a results-oriented communications professional oversee a pan-regional public relations function and drive programs in the Asia Pacific region, including and China and Japan. As APJC PR & Communications Senior Manager, you’ll partner closely with HQ and senior regional leadership to identify and prioritize communications needs across key markets. Experienced in integrated communications, you’ll develop and oversee regional programs that support local business priorities while laddering up to the global communications strategy. You'll work with subject matter experts and your internal PR and agency teams to develop narratives, story angles, and communications assets to boost engagement with our audiences

Covering earned media, social media, influencers, media events and sponsored content, with involvement in wider integrated campaigns, this role reports into the Global Corporate Marketing team. The role will manage a team of PR and digital communications specialists as well as retained PR and social media agency teams across the region and will cooperate closely with key corporate, marketing and sales stakeholders in region.

The role will be in our offices in Singapore. Frequent travel within the region and infrequent international travel may be expected. Fluency in English is required and fluency/proficiency in Chinese or Japanese is desirable.

Responsibilities

• Oversee the PR & Communications strategy for the region, executing, managing and guiding the regional communications team
• Work with international communications and regional marketing and sales leads to deliver integrated communications programs and campaigns across earned and paid media
• Manage regional agencies to execute regional activities against agreed KPIs
• Support a reviews and awards program for consumer products
• Develop and oversee the implementation of regional communications plans
• Manage and assist in regionalizing and distributing product and company news and work with agencies to generate local content
• Manage relationships with key business & trade media
• Manage communications around key events in region
• Execute creative campaigns for momentum media activity outside main news cycle

As an Ambulance Driver, the safety of patients and crew alike are in your hands. You will be part of a 2-men or 3-men team providing safe and efficient ambulance transport for those in need. You will be assigned to drive various types of vehicles to transport patients, crew and equipment to/from designated locations. You will carry out operator-level maintenance of the vehicles including cleanliness and routine safety inspections to ensure the vehicles are in good working conditions before use. LTA requirements and Traffic Police regulations for road safety must be observed at all times.

Hope provides professional training for Ambulance Drivers, where you can be certified as a medic.

Duties & Responsibilities

• Respond to emergency and non-emergency activation across a range of cases
• Ensure safe and prompt conveyance of patients and assist Paramedics in providing care for patients
• Offer assistance to patients or respond to emergencies alongside the crew when needed, as advised by the paramedic
• Perform duties pertaining to the care and maintenance of the ambulance, such as cleaning, decontaminating and checking of the vehicle and equipment when needed.
• Conduct preventive maintenance and servicing, and report faults and defects promptly
• Assist Fleet Manager in ensuring that vehicles are at a state of operational readiness at all times, and to initiate any service or repairs according to the company’s standard operating protocol.
• Ability to safely handle different models of ambulance across all road conditions, and in accordance with traffic rules and safety regulations, as well as driving protocols pre-set by the company
• Be well-informed of road conditions in order to efficiently plan driving routes

Position Requirements

• Possess a Singapore Class3 (Manual) driving licence
• Good driving record with at least 3 years of driving experience.
• First Aid Trained/BCLS certified candidates are preferred
• Knowledge of hospital policies and procedures an advantage
• Good interpersonal and communication skills, able to work with all levels of staff
• Physically fit and able to commit to irregular shift-work, including weekends and public holidays
• Good command of English; ability to speak dialects and multiple languages an advantage
• Relevant working experiences in SAF or SCDF will be advantageous

We are rapidly expanding and are looking for more talents! We provide:

• Training and development for you to be certified as a medic / driver or even as a paramedic to further your career in this industry
• Beyond your daily tasks as a driver, you will have opportunities to participate in cross-border transfers, international and local events, as well as media activities
• Competitive salary and bonuses

As paramedic, you will provide pre-hospital care that ensures positive patient outcomes. You will lead an ambulance crew to deliver emergency medical response. You must be able to assess patients, exercise the principles of triage and provide emergency medical care for patient at scene or in ambulance during conveyance. You must be able to use specialist equipment like ventilators and defibrillators to treat patients when needed.

You may be assigned to other projects depending on operational needs, and there are opportunities to take on Trainer roles to educate members of the public on first aid techniques. Career upgrades and prospects in other fields of emergency services are available for suitable and qualified candidates – these include air ambulance, sea rescue, event medical support and training.

Position Requirements

• Paramedic Level III / Level 3 Paramedicine Certification
• Higher NITEC in Paramedic & Emergency Care (ITE)
• UPEC-Accredited Paramedic
• Diploma with at least 3 years’ experience in pre-hospital emergency care OR Diploma in Nursing / Degree in Nursing with at least 2 years’ nursing experience
• Possess good leadership skills while being a team player
• Able to work under challenging situations independently and with integrity
• Good command of written and spoken English. Multilingual ability is an added advantage
• Physically fit with good stamina, and able to commit to irregular shift-work, including weekends and public holidays
• Registered Nurses with A&E / ICU experience an advantage

Development Opportunities

• Training and development will be provided to maintain skills’ currency
• Participation in cross-border transfers, medevacs, international and local events, as well as media activities; or to further advance certification by becoming a first aid trainer
• Competitive salary and bonuses

Job Responsibilities

· Respond to emergencies at events and during conveyances

• Assist Paramedic in providing first aid treatment for patient
• Comfort and reassure patient while monitoring patient progress and response to treatment
• Check and maintain medical supplies and equipment on-board the ambulance, to be operationally-ready for medical and trauma emergencies
• May be assigned to other projects/locations based upon operational needs

Position Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC,
• Diploma/Advanced/Higher/Graduate Diploma in Medical Science, Medicine, Nursing or equivalent.
• Accredited EMT certification will be an advantage
• Good verbal and written English
• Ability to speak multiple languages or dialects an advantage.
• Physically fit and able to commit to irregular shift-work, including weekends and public holidays

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

• Engage on regulatory matters including compliance with local laws applicable to products and services offered by crypto firms, in particular financial crime, conduct of business and reporting obligations.
• Lead the work with local counsel to assess new territories and applying for new licences or expanding existing licences.
• Lead the interaction with regulatory authorities, crypto service provider licensing and payments experience.
• Focusing on internal compliance policy review, including ongoing, assessments, assisting with compliance review, internal audit reviews and ongoing or ad hoc reviews.
• Support the business and product teams with regulatory analysis when assessing new products or services.
• Follow new regulatory developments in the fast moving world of international cryptocurrency regulation.
• Work closely with Business, Risk and Compliance on establishing global systems and controls to ensure regulatory compliance.
• Instruct and manage external counsel engagement as necessary.

Roles & Responsibilities

1. Identifying areas where operational processes can be improved for efficiency and cost-effectiveness, and implementing necessary changes.
2. Oversee and coordinate the work of different departments or teams within the organization, ensuring that everyone is working together effectively to achieve operational goals.
3. Assisting in creating and managing budgets for various operational activities, and ensuring that expenditures are in line with financial constraints.
4. Preparing reports and updates for senior management, outlining key performance indicators and operational metrics.
5. Uncover any customer issues or service lapses and discuss them with the management team, to devise ways of improving, and resolving problems and complaints
6. Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
7. Any other duties as assigned from time to time

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

1. Working Location: Alps Ave
2. 5.5 working days, Afternoon Shift with shift allowance.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

DATA ANALYTICS & CONSOLIDATION

• Coordinate, organize and consolidate data for weekly/monthly sell-out and shipment reporting and to provide data clarity to the team
• Forecasting for all accounts through sell-out analysis and retail team’s feedback, generating insights to facilitates decision making
• Develop and maintain data dashboards and reports utilizing key metrics for management and department decision-making, ensuring accuracy, timeliness, and data consistency
• Create fun & engaging ways to communicate KPIs and key metrics to Office and Field team to further motivate their performance
• Design and oversee the automation of data pipelines to streamline the ETL process, ensuring seamless integration from raw data collection to dashboard/report deployment

OPERATION & PROCESS OPTIMIZATION

• Collaborate with cross-functional teams on digital automation initiatives to enhance workflow, operational efficiency, and overall team productivity
• Daily cost tracking and coordination through regular communication within the team, ensuring cost-to-date is in line with Finance’s data
• Create and maintain all project and processes documentation for referencing especially in data management    

ADMINISTRATIVE & OPERATION SUPPORT

• Assist in managing the daily operational needs, such as Salesforce data uploading, for all stores
• Provide administrative, logistics support to retail team and stores
• As well as any other administrative responsibilities for Director / Area Managers, such as following:
  • Reporting, Dashboards and KPI Delivery, Support and Maintenance
  • Data Governance, Quality and Ad-hoc Analytic Request
  • Improve business intelligence capabilities and optimize operating effectiveness
  • Local field visit of Airport and Duty-Free Store for store setup
  • Oversee office administrative matters and provide logistical support to the team
  • Operational savvy, strong communication and project management skill

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

Your Career

Working together with a Systems Engineer, you will be responsible for delivering SD-WAN sales in the region You are the primary point-of-contact for SD-WAN business in the region and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions. 

You will be tasked with bringing the benefits of SD-WAN/SASE solutions to customers. As a key member of the SD-WAN Sales team, you will collaborate closely with cross-functional teams within the region. You will partner closely with Pre-sales Engineers to drive growth for our SD-WAN solution. You will take ownership of growing the SD-WAN business within your respective market by staying at the forefront of industry trends and customer needs.

Your Impact

• Develop and drive the SD-WAN business across the region by building external customer relationships as well as partnering with the core sales team and mapping customer strategies and engagement to drive SD-WAN business
• Facilitate communication on strategic and tactical issues facing our clients and partners
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that effect target markets
• Develop market strategies and goals for customers across the SD-WAN portfolio - understand the strategies, goals, and objectives of accounts
• Take full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process
• Domestic travel and possible international travel as necessary

What a Senior Manager, Client Innovation does at Visa:

We are looking for a talented individual to lead Client Innovation Engagements in Asia-Pacific. The individual will be highly involved in key deliverables within client projects that have quick turnarounds. This role would ideally suit someone who enjoys working in a small team of humble and talented people, solving complex problems, and operating in a fast-paced environment.

To excel in this role, the candidate should possess the ability to plan ahead, think critically and lead from the front. She/He should also have strong degree of initiative and be driven to deliver a positive impact. A successful Senior Manager will also need to exemplify the human-centered design ethos, and apply it at the highest level consistently across all projects.

Core Responsibilities

To lead priority areas across the Innovation Centre’s mandate, including but not limited to:

Client Proof-of-Concepts (POCs)

• Defining project scope and approach, ensuring alignment with client and Visa objectives
• Craft hypotheses around challenge and problem statement, including formulating desirability, feasibility, and viability outcomes to be achieved
• Designing and delivering qualitative (e.g. ethnographic studies) and quantitative research to understand user needs and market landscape
• Structuring and facilitating client workshops (sprins) to design a holistic solution with a cross-functional team of designers, product managers, solution architects and marketers from both Visa and client side
• Ensuring top-quality client deliverables which include the value proposition, UI/UX, product roadmap, go-to-market strategy, commercials, solution architecture and development plan
• Drive eventual 0-1 product development for Visa

Practice Lead

• To represent Innovation AP as the subject matter expert (SME) on key innovation topics, and to lead global and regional cross-functional activities where Innovation is involved in
• Source for engagement leads with internal stakeholders (i.e. market and hub teams), to be scoped into pipeline opportunities and executed as client engagements
• To lead expansion of innovation practice to explore trending payments development (e.g. Web 3, Embedded Finance, Biometrics, Gaming)
• Serve as subject matter expert input on the Accelerator Programme, including sitting in on start-up interviews and supporting the execution of POCs

Thought Leadership & Knowledge Management

• Lead the development of thought leadership pieces to position Visa as the industry leader on payments and innovation
• Identify through thought leadership content on Visa’s right to play within emerging and untapped spaces where payments are involved
• Drive knowledge management, training, and other initiatives to impart Innovation best practices and knowledge across internal and cross-functional stakeholders

ServiceNow is currently seeking an experienced Program Manager to scale, manage, and innovate on our Authorised Training Partner (ATPs) programs across the Asia-Pacific region. The ATP program comprises multiple sub-programs that are vital to the success and scale of our training sales and delivery organizations. Your role is critical in ensuring that ServiceNow Training and Certification is available to consumers, customers, and partners across the region through these authorised training channels.

What you get to do in this role:   

• Proactively recruit, screen, and onboard new ATPs in strategic markets, aligned to global ATP program management and regional sales, delivery, and operations team requirements.
• Set, communicate, and track clear goals for existing ATPs through consistent and effective engagement, including quarterly business reviews and ongoing sales enablement that establishes ServiceNow as a top partner for preferred ATPs.  
• Collaborate with ServiceNow’s marketing and cross-functional teams to create sales enablement content and co-selling collateral for ATPs.
• Work with the regional training Sales manager to build an accurate and predictable go-to-market model for each ATP.
• Align closely with ServiceNow sellers to develop a mutual success plan for leveraging ATPs to achieve regional sales targets.
• Provide strategic guidance on partner program design and development to evolve the ATP program in alignment with global training go-to-market strategy.
• Program maturity: Establish rigorous, automated, and scalable processes that support the ATP engagement strategy and measurement of business outcomes.
• Co-own the internal training sales enablement strategy, including consolidating and communicating training updates and information to training sellers and consultants.  
• Travel up to 20% (worldwide) per year.

Primary Objective:

• The incumbent will join the team for all Head Office, regulatory reporting and submissions
• Involve in the preparation and submission of reports and returns
• Assist in the preparation of statutory accounts and tax computation for RHB Bank Singapore Branch and subsidiaries
• Reporting to regulatory and statutory bodies
• Support businesses as subject matter expert on HO and regulatory implications
• Assist in the review of all processes to ensure operational risk and high risk audit points are mitigated
• Ensure all policy documents are regularly updated to reflect current market conditions

Key Responsibilities:

Statutory and Regulatory Reporting

• Provide support to Team Lead & HOD
• Provide support to closing of month-end / year-end and financial reporting
• Prepare / check statutory accounts of RHB Singapore Branch
• Prepare / check reports for submission to  Head Office
• Reviews and update Finance risk governance and controls
• Prepare regulatory returns for submission to MAS
• Prepare/ check tax computations and tax related submissions to regulators

Others

• Advise other business units on financial accounting matters
• Involve in new initiatives/ facilitate implementation of new products / systems
• Improve team’s financial reporting governance and provide suggestions for efficiency gains
• Participate in UAT and new product launches and testings

Primary Objective:

1. To support growth and boost Treasury’s Revenue and Franchise growth
2. Responsible for conducting regular KYC/due diligence/AML/Related/Connected Party for Treasury
3. Key data manager to ensure all data related to FIs & Issuers are maintained accurately in systems.
4. Maintain relationships with Correspondent Banks and to identify business opportunities, to promote cross referral businesses.
5. Market to foreign/domestic correspondent banks to grow Treasury’s business/product lines
6. To support Correspondent Banking Relationship including Nostro/Vostro Accounts, and enhance existing business arrangements.
7. To assist Group FI in Singapore Branch’s FI relationship with Global Banks
8. To assist Treasury in building relationship to obtain stable funding & issuance programs
9. To provide new FI solutions/products to Treasury/Branch
10. Any other ad-hoc duties or projects as assigned by superior / Head of Treasury

Key Responsibilities:

Data & KYC Officer

1. As key officer for on-boarding of Treasury FIs/NBFIs, to perform all required initial KYC, Due Diligence, AML, related party & other required screenings.
2. To diligently perform regular KYC, Due Diligence, AML and related reviews for Treasury’s FIs, NBFIs & Issuers.
3. Data officer for all Treasury FIs/NBFIs/Issuers static data, to perform static data maintenance & review.

FI Relationship Management

1. To work in collaboration with Group FI in managing a network of FI relationship that is instrumental to revenues generation and expense controls.
2. Maintain regular close relationship or communications with FIs & NBFIs for products, business opportunities and dealing lines/relationship.
3. To liaise with GFI in annual review of lines and increase the counterparty banks lines for Singapore.

Financial Perspective

1. Cross sell of existing Treasury/FI Products to generate and increase revenue
2. Assist with Bank’s NCD program and eMTN issuances and other funding sources
3. Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

1. Provide support /advisory role Treasury and Branch on queries relating to international FI business
2. Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

1. Build and maintain effective relationships with correspondent banks/NBFIs that enhances service delivery for Treasury
2. Develop and maintain strong stakeholder management with key stakeholders both internally and externally
3. Involved in negotiation with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.
4. Develop and maintain strong stakeholder management with key stakeholders both internally and externally

We’re looking for a dynamic and driven Senior Project Manager to take the reins on complex, technology-focused projects, particularly those involving cloud technologies and migration assessments, executions.

This role is about more than just keeping things on track – it’s about steering the ship, anticipating challenges, and delivering top-notch solutions for enterprise clients.

You’ll be responsible for managing cloud-based transformations and executing large-scale technology projects in enterprise environment. Your expertise will help ensure that projects run smoothly, stakeholders are engaged, and both internal and external teams are aligned on the end goals.

 This role is open to Singaporeans, Permanent Residents, or holders of a valid personal work visa.

Areas where you'll need to shine:

• Leading cloud and migration projects: You’ll be at the helm of cloud transformations, migration assessments, and execution plans, ensuring everything moves seamlessly from start to finish.
• Stakeholder management: You won’t just manage; you’ll connect with senior technical leaders and business executives, making sure everyone is in sync and all concerns are addressed before they’re even raised.
• Planning & execution: Your plans are more than just documents; they’re blueprints for success. You’ll develop easy to understand project plans with Gantt charts, that account for dependencies, milestones, and critical paths, guiding your team through execution.
• Proactive problem-solving: You’ll anticipate risks and manage scope changes with ease, keeping projects on time and within budget.
• Navigating enterprise environments: Working with large organizations requires finesse. You’ll bring your expertise in managing within corporate structures, navigating approval processes, and aligning with enterprise project management frameworks.

What we’re looking for from you:

• A proven leader who has a track record managing projects or programs related to cloud technologies and migration assessments and executions.
• Experience managing projects as an external vendor or consultant, understanding the nuances and challenges of delivering results from the outside, while ensuring alignment with client expectations and enterprise processes.
• Someone who thrives in enterprise environments and has experience working in high-impact  / regulated industries such as finance or financial services.
• Strong stakeholder management – not just managing relationships but building them, especially with senior business executives and technical leaders.
• The ability to develop and execute detailed project plans with milestones, dependencies, and contingencies built-in. You’ve done this before, and you’re good at it.
• A problem-solver who doesn’t just react but proactively mitigates risks and handles scope changes with confidence and clarity.
• Experience leading teams of 5-10 direct reports, while also managing 25-30 internal and external stakeholders.
• Familiarity with tools like GanttPro, Microsoft Project, and Jira Advanced Roadmap to keep projects on track.

As the Senior Marketing Manager for FHA, you will be responsible for the strategizing, planning, development and implementation of marketing activities and campaigns for the events, with the core KPIs of delivering good and quality attendance and attendees’ experience.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Design and execute brand communications strategies and marketing plans for the events, as well as result-driven marketing promotions campaigns
• Develop marketing and client engagement strategies and initiatives for the Asia region to enhance Events awareness, drive sales and grow market share. Then work hands-on with members of the Marketing team to deliver each initiative on the marketing calendar
• Develop regional digital and social media strategies in line with event branding guidelines and campaigns, leveraging local insights and influencers to build brand awareness 
• Work closely with key stakeholders to gather audience and commercial insights, develop a data driven POV on what motivates our buyers, and execute effective, measurable marketing campaigns
• Track responsible budgets and investments, ensuring budgets are managed in a timely manner and evaluate effectiveness and relevant performance metrics
•    support competitive benchmarking and provide data-driven insights and best practices for strategic planning;
•    Manage content, social media, creative and marketing agencies and suppliers for identifying market opportunities and delivering aligned impacts
•    Works closely and collaboratively with the Event and Sales team to plan and execute the event’s entire marketing campaign. 
•    Work with trade media and partners such as trade associations to extend promotional reach
• Onsite event management including but not limited to
  • Pre-registration and onsite registration
  • Supervision of survey temps to ensure quality insights are captured
  • Obtaining exhibitor and visitor quotes

Job Purpose

• Support Head (Kitchen) in overseeing the operations of 1 Institutional Kitchen in meals productions, ensuring timely delivery, food safety and quality standards.

Major Duties and Responsibilities

- Assist in the overall management of 1 Institutional Kitchen, ensuring service levels are being met.
- Oversee the preparation and distribution of meals according to dietary requirements and food hygiene standards.
- Ensure strict compliance of all relevant food and workplace safety regulations, including follow up on audit recommendations.
- Co-manage a team of workers and vendors to ensure smooth running of operations.
- Work with the team and various stakeholders to optimize workers’ productivity and morale.
- Keep abreast of changes in the food industry, i.e. food safety management, SFA regulations, industry best practices.
- Execute contingency plans when required.
- Ensure compliance to risk measures from the risk management framework.
Any Other Duties

- Any other tasks or duties assigned by the Head, Kitchen
Requirements

(Minimum education and experience profile required by the jobholder to perform the job).

Education

- Diploma or professional qualifications in Food & Beverage or Manufacturing Operations.
Experience

- Relevant working experience in a food establishment.
- Candidate with institutional catering experience is preferred.
Skills

- Details oriented with good organization skills.
-Excellent communication and interpersonal skills.
-Good knowledge of food handling, food safety and hygiene standards
-Proficient in Microsoft Office.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.

Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

About the job

Reporting to the Chief Financial Officer, the Business Navigation Manager helps to navigate and steer IKEA to sustained long-term profitable growth by securing and continuously evolving an effective performance measurement framework consistent across all countries, to give a complete profit and loss overview.

You will also lead and coordinate country Business Navigators to support business performance and ensure financial independence. Additionally, you will promote lean, simple, and effective ways of working and support the organization in making sound investment decisions.

Your assignment

• In cooperation with the Country Navigators, Commercial Network Organization, Data & Analytics team and functional leads to develop & implement the principles, methods, and tools to create the best view on Ikano Retail’s performance of the IKEA business line.
• Work with Finance and Business Operations manager and to secure that developed principles are properly reflected in corporate Manuals and SOPs.
• Contribute actively to the creation of a consolidated view on actual performance of Ikano Retail (IKEA BL), identify areas for improvement, business potentials with commercial and operational insights to improve the accuracy of our budgeting and forecasting.
• Support the Reporting & Consolidation Manager in the coordination and stakeholder alignment for the IKEA Budget & Forecast (incl. SA) processes by creating organisation alignment on timeline & milestones as well as on central directions/ budget assumptions (e.g. budget frame).
• To review and challenge the country managers and BN’s on their IKEA country performance for actuals, forecast and budget ensuring all required commentaries are updated to deadline.
• Lead the creation of the goal and frame letters with the Country BN’s and confirming the basis of the incentive targets for the IKEA business line.
• Working together with Country Retail and BN managers to create and follow-up of long term (3, 5 &10 Years) financial plan for Ikano Retail.
• Develop and implement principles, methods, and tools to assess for Expansion investment opportunities and projects applied consistently across Ikano Retail (IKEA BL) markets at both pre-opening and post-opening stages.
• In cooperation with the respective Country BN Managers, follow-up on completed IKEA Expansion projects performance compared to Investment Request and identify possible areas for improvements.
• Support Ikano Retail (IKEA BL) global projects with financial simulations navigating towards best possible Return on investment as well as the best experience for Customers and Co-Workers.
• Be a manager for Manpower Navigation Manager, matrix partner for Country Business Navigation Managers and to represent Ikano Retail (IKEA BL) at IKEA CBF Forecasting Forum.
• Promote the use of business cases when identifying, evaluating, and acting on business opportunities.
• To analyse and evaluate benefits, costs and investments, looking at the business from all relevant perspectives, ensuring a good return on investment and qualitative business cases taking the macroeconomic indicators into account.
• Create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.

Ready to play ?

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