The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• Monitor customer spare requirement and liaise with various departments to activate, track, and expedite on the replenishment of on-site inventory upon usage.
• Act as customer account planner and point of contact for customer enquiries on material requirement.
• Initiate loan/exchange/purchase activities to support material shortages.
• Monitor EDD and AWB information and accurately update the Web portal.
• Weekly reporting at Customer operations meeting on spares status.
• Raise Purchase Req for Class C and D components.
• Follow up on operations spares issuance for closure; handling of administrative functions relating to customer’s spare orders.
• Providing timely responses to customers’ queries and requests.

Qualifications/Requirements

• Polytechnic Diploma in an Engineering Field.
• Working experience in material management in the aviation industry would be an advantage. Candidates with experience in inventory management in other industries would also be considered.
• At least 2 years working/professional experience. Working experience in the aviation industry would be preferred.
• Strong analytical, interpersonal and communication skills.
• Good human relations skills.
• Ability to learn fast and willingness to take up additional responsibilities.
• Proficiency with SAP will be advantageous.
• Customer-centric with the ability to adapt to different types of characters.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

The Studio Operations Intern will be a part of the CNBC Studio technical production team in APAC that outputs daily live TV news programs watched by millions of viewers worldwide. You will be trained and guided by experienced Studio Directors to operate equipment in a studio and control room effectively. You will be able to experience and participate in both CNBC’s live and pre-recorded TV news programmes.

There may also be opportunities to participate in learning and development programs and events led by the NBCUniversal Early Careers team, including contributing to the Company’s diversity and inclusion initiatives.

• Setup studio ancillary equipment in preparation for daily live TV news production
• Perform live TV audio mixing using professional broadcast sound mixer
• Operate up to 8 robotic cameras and a Jib
• Work closely with Studio Directors and learn how to setup and conceptualize camera shots and angles
• Setup anchors, correspondents, reporters and guests with microphones and in-ear-monitors before they go on-air
• Learn to troubleshoot and perform basic maintenance of studio equipment 
• Pick up floor managing skills through observation of how Studio Directors manage studio floor operations – coordinating with talents, guests, studio equipment, relaying cues between talents on the floor and control room
• Collaborate and provide technical production support to News Editorial and Operations teams
• Opportunities to participate in CNBC outdoor broadcast news coverage and events, on ad-hoc basis, as requested

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

Responsibilities

MRO Operation Support

· Function as key engineering focal to provide technical advice on workscope management, repair dispositions, engineering repair quotes and technical support to Operations, Quality and Customers in meeting airworthiness and customer requirements.

· Support operations to perform repair assessment on nacelle components metallic and composite structures.

· Support communication with OEM on technical issues and component repair assessment.

· Prepare repair packages with detailed repair drawing, stress analysis and submission for airworthiness approvals.

· Perform basic design activities for tooling aid and assembly jig fixtures, coordination with vendor for fabrication and calibration.

· Support new repair capability development, system setup and airworthiness application.

· Support Quality reviews and investigations to enhance and improve engineering and operational processes.

· Identify, support, drive engineering and shop cost reduction and continuous improvement opportunities.

· Develop and conduct Engineering, Component and Product training to Operations Team.

Continuous Improvement

· Identification of new digitalization and I4.0 opportunities for technology introduction and automation into MRO operation

· Design simple RPA, with user guide to implement the process automation applications

Requirements

Education & Experience

· Degree / Master Degree in Mechanical Engineering / Aerospace Engineering or equivalent

· Fresh graduates are welcome. 3-7 years’ relevant experience is added advantage.

· Engineering trained, good team player, self-motivated, fast learner, good communication skill, and good authoring / literature composing.

· SMART Factory, Industry 4.0 experience & knowledge will be considered as added merits.

o Experience on new technology application

o Interest in digital database, data analytics. Programming skill – python, C#...visual studio…

Robot / Cobot application and integration

Skills

· Excellent computer skills – O365, Microsoft Visio, MathCad. Nastran and Patran, CATIA V5 is added advantage.

· Python or other programming language and software development is added advantage.

· Equipment troubleshooting skills such as debug or troubleshoot an existing system.

· Excellent Communication and presenting skills, able to clearly explain novel and complex ideas to stakeholders of all levels and within multidisciplinary teams.

· Excellent written communication skills for record keeping and documentation.

· Problem solving and creative thinking to troubleshoot problems as they arise and find effective solutions.

· Planning skills to detail project timeline, prioritize workload and keep accurate documentation.

· Flexibility & Adaptability –able to keep up with latest techniques and technologies as they develop.

Pls email your resume to [email protected]

Responsibilities:

Responsible for driving and growing Aerostructures aftermarket sales in spares, major components & MRO business for assigned regions & customers. Duties include:

Business Development & Sales

• Develop and drive sales strategies and campaigns to grow Aerostructures aftermarket sales of major components, spares & MRO business
• Advance and secure long-term agreements & contracts
• Market and push major component sales
• Cultivate and capture MRO sales
• Influence and shape airlines’ provisioning decisions for piece parts
• Drive initiatives pertaining to modification/upgrades/retrofits
• Leverage surplus trading to grow incremental revenue
• Craft & deliver presentations and lead sales negotiations with customers
• Organize and participate in marketing events and activities

Customer Relationship Management

• Develop close customer intimacy and manage assigned accounts/regions
• Cultivate and maintain strong business relationships with key customers/contacts
• Interface with customer contacts at all levels and ensure excellent customer experience and service

Business & Market Acumen

• Analyze and understand market trends to identify sales opportunities & leads
• Ensure financial targets such as sales revenue, EBIT and margins are actively monitored and met
• Generate timely and constructive reports
• Create business cases and models to highlight value propositions

Customer Support

• Formulate pricing for customer quotations
• Provide 24/7 AOG support to airline customers
• Work closely with Aftermarket Spares and MRO functional teams to deliver winning solutions
• Assist in accounts receivables due
• Extensive traveling is required (~50%)
• Technical knowledge in aerospace components such as nacelles or composite structures is advantageous

Requirements:

• Degree in Business Administration/Mechanical/Aerospace Engineering
• Minimum 5 to 8 years of aerospace industry experience (Business Development, Sales or Customer Support roles).
• Possess extensive industry contacts as well as a successful sales track record in Asia Pacific region
• Experience in Oceania region will be advantageous
• Display good business acumen, strategic agility and leadership qualities
• Communication skills – both written and verbal – are vital perquisites
• Fluency in Asian languages other than English is advantageous
• Prior knowledge of nacelles and composite structures is a plus

1. Must qualify for mandatory documentations to work in Changi Airport (i.e. Airport Pass administered by Airport Police)

2. Rotational shift work (e.g. week 1 - 0800H to 1700H // week 2 - 1300H to 2200H // week 3 - 1800H to 0300H // week 4 - 0100H to 1000H etc)

3. Work environment subjected weather elements (i.e. no shelter at airport tarmac, under rain / sun)

4. Proficient communications in English (to liaise with various stakeholders operating at the flights)

5. Basic literacy in Microsoft office (for generating & submitting of daily operational / incident reports etc)

6. Point of contact for client's operational counterparts; to coordinate & implement changes as directed.

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

· Quote and propose air freight solutions to customers

· Coordinate with airlines on rates and bookings

· Liaise with customers on export shipment instructions and booking updates

· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc

· Prepare job sheets for Operations to follow up

· Check shipments status / uplift

· Job costing

· Resolve problems when they crop up

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.

This position is to provide assistance to the Regional Service Line Director for Aviation in APAC. To promote respective Service Lines’s capabilities in the APAC region to set out domain business in the APAC region, build up client network, identify project opportunities and win projects, develop local project delivery capabilities in conjunction with the APAC CCO, APAC sub-regional leaders and country managers as well as domain BU business and technical expertise and resources globally. To develop local project team with strong project management and delivery capabilities

• Project Management of Aviation projects. This includes from Masterplanning, to schematic and detail design kind of projects.
• Project delivery will be the main activity. Skills and experience are required in engaging with other teams, internal to Egis or subconsultants to the project.
• Engage and coordinate with different Country managers in the regionEngage and coordinate with remote Aviation teams back in: France, UK, Middle East and India
• To promote respective Aviation domain capabilities in the Asia region.
• To develop local/remote project team with strong project management and delivery capabilities.
• Support in Business development for Aviation throughout Asia
• Support order-in-take and BL growth.
• Help develop client network and develop project opportunities.
• Support development of project delivery capability in conjunction with Egis Business Lines, Country Leaders and aviation domains in Asia and globally.
• Interphase with Country managers and Aviation teams around the world

At Changi Airport, our critical infrastructure includes systems like the Baggage Handling System (BHS), Automated People Mover (APM, also known as Skytrain), and security screening X-ray machines. We’re seeking a dynamic, self-motivated individual with the courage to challenge the status quo to join our Engineering and Development Cluster. Be part of a forward-thinking team at Changi Airport, where you’ll have the opportunity to work on cutting-edge projects and drive meaningful improvements in airport operations.

As part of the Engineering and Development team, you will be responsible for conceptualizing, testing, and implementing innovative ideas and projects aimed at enhancing manpower efficiency and system reliability. You will leverage advanced technologies such as robotics, IoT sensors, and data analytics to drive these improvements.

Job Responsibilities:

• Develop a deep understanding of BHS, APM, and X-ray systems. Analyze operational data and maintenance records to identify and implement innovative solutions that boost efficiency and reliability.
• Work closely with stakeholders, including ground handling agents and CAG’s outsourced maintenance contractors, to validate and refine innovative solutions.
• Evaluate proposals from potential contractors and manage innovation projects, including coordinating with stakeholders and overseeing contractor installation work.
• Create and execute test plans and assess results from live trials.
• Provide on-site support for the BHS team’s Business Continuity Plan during BHS failures.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Electrical & Electronic Engineering, or a related field.
• Strong problem-solving skills with a proven ability to minimize project delays.
• Excellent verbal and written communication skills, with the ability to effectively present and explain solutions to internal and external stakeholders.
• Team-oriented with the ability to collaborate effectively with both internal teams and external partners.
• Knowledge of Python programming, data analytics, and data visualization software is a plus.
• Candidates with no work experience are encouraged to apply.
• Experience with product prototyping and embedded systems is advantageous.

The Assistant Finance Manager is the finance business partner for the organisation and has responsibilities covering all aspects of financial management, performance management, financial accounting, budgeting, corporate reporting etc. He/she has sound technical as well as management skills and be able to lead a team consisting of finance professionals with varied, in-depth or niche technical knowledge and abilities; consolidating their work and ensuring its quality and accuracy, especially for reporting purposes.
The Assistant Finance Manager is expected to provide sound financial advice and counsel on working capital, financing or the financial position of the organisation by synthesising internal and external data and studying the economic environment. He/she often has a key role in implementing best practices in order to identify and manage all financial and business risks and to meet the organisation's desired business and fiscal goals. He/she is expected to have a firm grasp of economic and business trends and to implement work improvement projects that are geared towards quality, compliance and efficiency in finance.

Manage the organisation’s financial accounting and corporate reporting functions.
• Manage a documented system of accounting policies and procedures
• Supervise and review the preparation of financial statements, business activity reports and forecasts for management and external stakeholders.
• Monitor changes and emerging trends in accounting standards and regulation.
• Provide financial leadership and strategic thinking to support sustainable value-creation.
• Apply professional judgement to identify accounting treatments adopted in financial statements and assess their suitability and acceptability.

Manage taxation-related functions within the organisation.
• Supervise the calculation of taxable income and income tax liabilities of the organisation.
• Assess the chargeable gains and losses of the organisation, as well as capital gain tax liabilities.
• Resolve tax-related issues with external tax experts.
• Articulate to management all relevant tax issues to minimise the organisation’s tax liabilities.

Support the organisation as a business partner.
• Advise management on the organisation’s exposure to risks.
• Analyse current market trends and provide strategic input to shape the organisation’s key financial decisions.
• Analyse, compile and present management information for managerial decision making.
• Analyse and assess the impact of investment decisions on the financial position of the organisation.

Manage strategic planning initiatives.
• Identify and understand the financing needs of the organisation.
• Identify and calculate both financial and non-financial performance measurements for reporting on the organisation’s performance.
• Oversee the preparation of the organisation’s budget.
• Interpret, investigate and report to management on variances, as well as develop a full understanding of the inter-relationships between variances.

Manage the organisation’s management accounting and budgeting functions.
• Maintain banking relationships for accounts for day-to-day transaction as well as investments.
• Prepare for the use and implementation of integrated reporting.

Support internal and external audit activities.
• Plan and coordinate the annual financial audit process.
• Respond to internal and external auditors on audit data, variances and audit findings.
• Implement policies and procedures with emphasis on internal controls to prevent possible fraud and errors.
• Resolve issues and deficiencies arising from audit findings.

Drive the use and integration of information technology within the organisation’s finance function.
• Use management information systems strategically for effective management and control of the business.
• Evaluate the effectiveness of the organisation’s financial system and determine any areas of improvement.
• Ensure the appropriate set up of accounting rules in the organisation’s financial system.

Others
• Any ad hoc duties as assigned

Job Requirements

• Candidate must possess a degree in accountancy or any equivalent professional certification (CPA, ACCA, CMA and etc.).

• Minimum 5 years working experience, preferably with hospitality/F&B industry exposure and with audit experience.

• Good knowledge of finance/accounting policies and procedures, GST, Singapore tax, audit and accounting laws, practices and regulations.

• Excellent organisational, strategic planning skills, highly responsible and reliable with exceptional attention to details.

• An influential finance leader with good analytical and problem-solving skills.

• Team player with an ability to function effectively in a dynamic, fast-paced environment.

• Must be proficient in MS Office. Candidates experienced in using Sun accounting software would stand at advantage.

• Travelling may be required.

We are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport!

A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team.

ROLES AND RESPONSIBILITIES:

- Greet customers at the door and arrange seating.

- Take orders and make recommendations for food.

- Serve food and beverages in a positive and courteous manner.

- Performs cashiering duties when required.

- Perform daily operational tasks such as restocking, opening, closing, cleaning and other support duties as instructed by Supervisor.

- Ensure consistency in delivering high-quality service.

- Practice food hygiene, workplace cleanliness and equipment safety handling.

- Perform any other ad-hoc duties as assigned by company

REQUIREMENTS:

- No experience required.

- Experience, knowledge and ability to work in a restaurant are a bonus.

- Good command in English.

- Self-discipline and hardworking.

- Able to align with company's vision and direction.

- Responsible and trustworthy.

- Proactive team player.

- Pleasant personality and good attitude.

Applied Materials is an innovation-driven company. Our ability to identify emerging technologies that can complement and leverage Applied’s materials engineering expertise is critical to the company’s continued growth. To accelerate our growth programs, Applied Materials fosters a vibrant innovation network of academics, researchers, government organizations, commercial partners and entrepreneurs in the ecosystems we operate in. Singapore is a key ecosystem for Applied Materials. Refer to the link for more information. https://www.appliedmaterials.com/company/collaboration

Applied's Joint Lab for Applied Process Equipment Accelerator (APEX) aims to develop materials and components for semiconductor equipment, as well as new processes that maximize resource efficiency and minimize material waste in manufacturing. These innovations are targeted for Industry of Things (IoT), Communications, Automotive, Power and Sensors (ICAPS) markets, which are strategic growth areas for Applied Materials. The joint lab will also enable small and medium-sized enterprises (SMEs) in Singapore to support development of these solutions.

As a Program Manager, you will support APEX Strategy and Operations leadership and partner with the South East Asia Regional Office in Singapore to identify new growth opportunities in supplier development, build and manage partnerships with research performers and execute on key initiatives to realize this growth.

Key Responsibilities

• Drive strategic programs to establish plans, milestones and priorities and ensure regular communications / updates to stakeholders. Anticipate risks and roadblocks, manage program prioritization, timelines, and balance business needs versus technical / operational constraints.
• Support management to identify key requirements, develop & implement strategic growth agendas including a strong focus on talent, and productivity, and suppliers
• Structure and execute analyses to develop recommendations and drive execution / implementation in a fast-paced, deadline-driven environment.
• Collaborate with internal teams to ensure seamless integration of partner activities with overall business operations.
• Originate, negotiate and execute ecosystem partnerships in Singapore and the region to accelerate new business opportunities from inception to execution.
• Build and maintain relationships with key ecosystem stakeholders (government agencies, public research entities, universities, tech startup ecosystem) to ensure Applied Materials is strategically positioned

Skills & Competencies

• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence stakeholders at all levels
• Strong sense of ownership and ability to work across different functions and BUs
• High learning agility to quickly understand the value drivers in numerous science and technology fields
• Someone who is excited by the possibilities of how technology can play a role in improving our lives, and is interested to accelerate and translate technology innovations to business through partnerships

Education and Experience

• Bachelor in any Engineering or Science related discipline with min 4 years of relevant experience
• Experiences in public-private partnership, strategic operations, project management and talent engagement
• Experienced in structuring and negotiating partnership deals; Familiarity with legal contracts e.g. NDAs, research collaboration agreements, MOUs
• Good knowledge of the high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a SOC Engineer (Shift) to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses. This role will be a 2-year rolling contract employment.

A brief summary of your job responsibility:

• Act as Incident first responder, reviewing and verifying system alerts
• Perform security incident discovery, triage, and remediation plan coordination.
• Daily analysis of SIEM events to identify malicious events and define use-cases to alert the operations team on threat events.
• Identified and onboarded assets into SIEM with all necessary use cases, dashboards, and reports.
• Monitoring of security procedures and practices; recommend optimizations and improvements when gaps are identified
• Provide support on IDS, SIEM, vulnerability management systems (VMS) and advanced endpoint detection/prevention.
• Escalate security incidents using established policies and procedures
• Any other ad-hoc duties as assigned by the SOC Manager

To succeed in this role, you will ideally have:

• Experience with analysis of server, network and web security events.
• Working experience with SIEM and VMS support tools.
• Security certifications like SSCP and CISSP will be an added advantage
• ITILV4 foundation certified is preferred.
• Strong interpersonal communication skills, verbal and written.
• A team player and can also work on own initiative.
• Willing to work on 12-hour shift pattern.

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now"

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession
• Grow Relentlessly: Strive to become our best, most authentic selves
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation
• Focus on Impact: Create impact through bias for action and tangible results

We are seeking a dynamic, proactive and motivated Intern to join our People Advisory & Operations team! This position offers the opportunity to gain hands-on experience in HR matters in a regional setup while contributing to key projects and initiatives. You will work closely with professionals in the field, learning practical skills, and gaining exposure to real-world challenges and solutions. 

What you will do:

• Support day-to-day HR operations, such as updating employee records, managing HR databases, and ensuring compliance with company policies.
• Assist in employee onboarding and offboarding processes, including first day induction and offboarding formalities
• Help in organizing employee engagement activities and events to enhance company culture, e.g. company offsite, team events, recognition programs, wellness initiatives, and townhalls, and proactively collect feedback to enhance employee satisfaction and morale.
• Handle simple administrative tasks, such as employee benefits (insurance), letters, immigration matters 
• Address employee’s basic queries and issues promptly and effectively, ensuring a positive employee experience
• Assist in drafting HR communications, internal memos, and announcements.
• Participate in the development and refinement of HR policies and procedures.
• Assist in office management/ workplace services to ensure seamless functionality and address related issues on the office space, facilities, and office supplies and inventory

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What you will gain: 

• Insights into HR operations, people management, and employee relations.
• Learn about HR best practices and the implementation of HR policies.
• Develop skills in handling employee data, confidentiality, and compliance.
• Improve communication, organization, and multitasking abilities in a dynamic HR environment.

Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in Human Resources, Business Administration, or a related field.
• Basic knowledge of HR principles, policies, and employment law is a plus.
• Proficient in Microsoft Office Suite or/and Google Suite (Word, Excel, PowerPoint) 
• Strong communication and interpersonal skills.
• Highly organized, detail-oriented, and able to manage multiple tasks.

Preferred Qualifications

• Prior internship experience in HR or administrative roles.
• Familiarity with HR software and tools.
• Interest in learning the field of HR - passionate about serving people! 

Duration:

• Preferably 3-6 months

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

We're currently hiring for a massive, exciting new FMCG client, and we're looking for a dynamic Business Intelligence Manager.

If you are excited about data, learning new tools and innovation, we want to hear from you!

In this role, you'll be responsible for collecting, aggregating, and reporting business investment data (client, supplier and Publicis product investment). You will be successful and enjoy the role if you have an inquisitive problem-solving mind, excellent attention to detail, and can build strong working relationships with stakeholders. Publicis Media's reporting continually evolves and improves so there is significant creative scope to develop new skills and apply new tools.

Key responsibilities:

• Managing business investment data across a multi-market remit
• Ensuring that local market contacts deliver a range of reports on time and to a sufficient standard
• Using Alteryx to aggregate and clean data on a periodic basis
• Updating multiple PowerBI dashboards
• Responding to requests for data and inquiries into the figures from all areas of the business

As an Catering & Event Sales Manager, you’ll sell activities and events (seminars, weddings, social dinners etc..) in line with annual sales and marketing plan, achieve/exceed budget and sales strategy and monitor results to ensure they are achieved. You will be solely in charge of hunting for leads and converting them for our hotel’s very first food truck business.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

People

• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Assist superior in managing all employee related matters such as recruiting, counselling and coaching
• Build rapport and strong relations with employees

Guest Experience

• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections

Financial

• Assist superior in the preparation and management of department’s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan
• Convert leads to business to achieve budget for Catering Sales and Food Truck

What do we need from you?

Ideally you have at least 2 years of experience managing Catering & Event Sales. You have at least a Diploma qualification and is a self driven individual who has strong knowledge of the local business.

We’ll reward all your hard work with a great salary and benefits – including laundry benefits, great room discount and superb training.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Business Development Manager – Singapore

We are seeking a Business Development Manager - Singapore to join our team in Asendia Singapore. Reporting to the Head of Commercial Singapore/South Asia, the incumbent will be responsible for building pipeline and achieving sales targets for Asendia Singapore. The incumbent is responsible to develop and implement strategies to grow new client markets, increase sales of Asendia products/services, drive sales, and build client / partner relationships to support the expansion strategy of cross border e-Commerce flows from marketplaces and online sellers in Singapore to worldwide destinations. The ideal candidate should possess a "hunter" mindset, and with good experience in new business acquisition and achieving ambitious growth targets, preferably in eCommerce logistics and in Singapore and South-east Asia.

Your Tasks

• Define and develop the Sales strategy to increase new customer segmentation and acquisition for the Singapore and neighboring countries markets
• Identify new key prospects and customer segment targets, drive sales growth and manage pipelines.
• Build and maintain strong relationships with key stakeholders, including clients, partners and key industry influencers
• Influence and improve the value proposition based on customers’ needs and feedback
• Identify and map business strengths and customers’ needs
• Work closely with the functional teams based in APAC (Product, Pricing, Operations and IT in particular) to ensure a cohesive approach to market penetration and customer satisfaction.
• Develop a strong knowledge of the new local ecommerce landscape & provide industry trends, competitor activities, and custom needs to senior management on potential sales strategies.
• Influence and improve the value proposition based on customers’ needs and feedback
• Identify and map business strengths and customers’ needs
• Collaborate with the new markets Business Development Managers to identify new sales opportunities in the SEA & South Asia region and to establish the market positioning of Asendia as a cross-border e-Commerce company in Singapore and neighboring SEA countries.
• Sales Excellence – A-CRM adoption by sales team

Your Profile

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in commercial roles within the eCommerce logistics industry, with proven track record of driving revenue growth and managing key accounts.
• Ability to identify good business opportunities, develop and implement effective sales strategies that translates to actual revenue.
• Ability to deliver work that adds value by contributing to the growth of the business, and generate results that allow Asendia to be commercially competitive.
• Good sales track records and equips with an in-depth cross-border logistics product knowledge and understanding of the eCommerce logistics landscape of Singapore and Southeast Asia.
• Strong ability to adapt to changing market conditions and remains agile to pivot and refocus on deliverables in the face of challenges.
• Excellent communication and interpersonal skills that effectively convince and address the needs of diverse audiences, and a skilled negotiator with the ability to close deals and resolves conflicts.
• Highly self-motivated to attain goals, with the ability to perform effectively under pressure.
• A strong business acumen to anticipate clients’ needs and future trends, and effectively implements new solutions/services to close deals.
• Possess strong analysis and data-driven influencing skills to present proposals/solutions to diverse groups of stakeholders.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “BDMSG_102024ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standard.
• Delivering the overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• Lead project team and manage multiple projects by following defined project process and systems.
• Responsible for the co-ordination and management of construction projects including progress, logistics, quality, cost and client relations.
• nt of quality, safety, health and environment issues.
• Project planning, including ensuring the production of the detailed project plan.
• To provide effective and efficient site administration, meetings and reporting.
• To plan and organize various statutory inspections.
• To act as client representative, managing the daily running of the project.
• To facilitate progress meetings and produce project reports.
• To update the master programme
• To manage the flow of project information between the team and the client, through regular meetings and written communications.
• To manage other consultants and the professional team.
• To assist with the procurement and appointment of other consultants as needed.

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by audit) are entered into Ecreditors Transportation Management System, timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise proper payment setup before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Qualifications
tertiary Education with 1-2 years customer service related experience, with or without relevant industry experience.