About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

Job Description

Responsible for providing both new and existing customers within Now Health International with peerless service experience. With a detailed understanding of the operational lifecycle. The Customer Service Representative will have a varied workload including building and maintaining strong customer relations, dealing with complex enquiries or complaints, handling renewals and ensuring regulatory compliance.

Customer Service

• As the primary contact for individual members, intermediaries, and corporate clients (“customers”), always maintain highly professional and courteous communications.

• Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company’s brand values, principles, and styles are adopted and utilized for all external communication.

• Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices.

• Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back.

• Take responsibility for delivering products and service which are appropriate to the customer’s need and ensuring that the customer is treated in a fair, ethical and consistent manner.

• Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer.

• Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs.

• Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience.

Complaints

• Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures.

• Maintain a very high standard of quality in terms of business integrity and the customer experience.

• Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

COMPLIANCE & SECURITY

• Take responsibility for establishing and maintaining up-to-date personal and team’s awareness of all legislative, regulatory and Company-specific rules, policies and procedures related to performance of the role. Ensure consistent compliance with legal, regulatory and Company standards in line with underwriter requirements.

• Work in conjunction with the Head of Legal and Compliance to ensure that our expansion projects comply with all regional legal/regulatory standards, and that any changes in laws or regulations are built into our project plans/operational processes.

• Pay particular attention to the Company’s Information and Data Security policies when accessing and using all Company systems which may provide access to sensitive information assets and strive to maintain the highest possible standards of information protection at all times.

• Take individual responsibility for accessing only the systems, records and information required to perform the role. Treat all data contained within those systems in a manner consistent with the Company’s Information and Data Security policies, and in line with the confidentiality clauses provided within the employment contract.

• Ensure any regulatory requirements relevant to the individual’s role are met, include certain qualifications and CPD.

Job Requirements

• Qualified to a degree level. Industry-specific qualifications are desirable but not essential.

• Comprehensive working experience in a customer service delivery environment, preferably within the International Private Medical Insurance sector. Candidates with a general insurance background will also be considered.

• A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment.

• Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred.

• Willing to thoroughly learn and understand the plans and policies offered by the company.

• Able to work weekends and extended hours on occasions when required.

• Excellent written and spoken English

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Development and performance of all sales activities in the assigned territory (i.e. lead generation, cold calling, and appointment setting).
• Provide technical support such as troubleshooting, performance improvement and other request to customers.
• Engage in continual improvement, productivity and efficiency with customer by performing data and performance analysis, reporting and following up actions
• “Hands-on” servicing of accounts which includes but is not limited to; chemical testing, calibration and repair of chemical feed related equipment, and visual inspections of systems when necessary.
• Schedule service and sales calls – includes daily, weekly and monthly reporting
• Identify new business needs and opportunities, and develop and implement customized solutions for our customers

Requirements:

• Diploma Degree, or above. Preferred degree in engineering (chemical, environmental, biological, etc.) and sciences (biology, chemistry, etc.)
• Minimum of 3-5 years technical sales or field sales support work with a proven successful track record.
• Those with experience in water treatment, water hygiene, environmental health and safety, and/or secondary disinfection will be an added advantage.
• Possess great team work and demonstrated leadership, organizational, and management skill.
• Strong communication skills (both written and verbal) with experience working on teams from multiple locations.
• Knowledgeable in MS Office applications (Word, Excel and Outlook).
• MUST be Highly Motivated and a Self-Starter.
• Must be willing to work in chemical, noise and hot & cold environment.
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts

Full Time: 48h - 5/5.5/6 days

No split shifts.

Closed on PH and Sundays.

Staff meal provided

Italian cuisine, fast pased CBD Lunch crowd

cafe style restaurant, efficient good service is key.

- take order, key in order, cashiering

- barista experience a plus, not compulsory

- serve food, clear tables, set up tables for fast turnaround service

- stock taking, ordering, monthly reporting

- keeping within budget

- efficient and quality service

- fast and clean work attitude

Key Responsibilities:

1. Installation and Setup:

• Install and configure IoT devices, sensors, and networks according to stakeholder requirements.

• Perform system integrations, ensuring that devices is able to communicate with the yard central system.

• Ensure network connectivity ie routers, Access Points, wi-fi is properly established for IoT systems.

2. Troubleshooting and Maintenance:

• Diagnose and resolve issues with IoT devices, networks, or platforms, both remotely and on-site.

• Conduct regular inspections and maintenance of IoT devices and systems to ensure optimal performance.

• Perform firmware and software updates on devices as needed.

• Address and resolve connectivity issues, sensor malfunctions, and data reporting errors.

3. Customer Support:

• Provide technical support and training to stakeholder on how to use and maintain their IoT devices.

• Address stakeholder inquiries and concerns, either on-site or remotely, ensuring satisfaction and efficient problem resolution.

• Assist with the integration of IoT systems into existing infrastructure and applications eg digital twin platform

4. Documentation:

• Maintain good records of all service activities, including installations, configurations, maintenance, and stakeholder interactions.

• Provide reports on system performance, usage patterns, and any potential improvements.

• Document troubleshooting steps, solutions, and maintenance schedules.

• Check on System upgrades and System Optimization from vendor

Required Skills and Qualifications:

• Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols

• Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.

• Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.

• Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.

• Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.

• Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

EA Number: 11C4879

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Position: Baker cum Service Crew

• Salary: $2300-$3000 + Commission
• Working days & hours: 6day 10hour rotate shift
• Location: Katong (upcoming new outlet) / other outlet

Requirements:

• Training is provided for food handling and service

Job Scope:

• Sales and serving customers
• Inventory management
• Baking cakes and pastries
• Washing / cleaning dishes and premises
• Keeping premises clean
• Making pancakes (min jiang kueh)
• Any other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the Global Controls Team, you will work with highly motivated innovators in the data centre (DC) industry. You will innovate, deploy, optimise, and maintain the automation systems within our DCs which consist of building management systems (BMS) and electrical power monitoring systems (EPMS). You will develop new processes and standards while innovating in the controls space.

As part of your role, you will be required to travel domestically / internationally (25-50%) in order to support multiple DC clusters.

Key job responsibilities
As a Controls Service Engineer you will:

• Perform controls root cause analysis.
• Schedule and supervise Quarterly maintenances for BMS and EPMS.
• Provide vendor management.
• Develop scope of work for site improvement projects.
• Review controls sequence of operation and provide feedback to design.
• Provide technical assistance to internal customers during life cycle of the data center.
• Participate in a global on-call schedule within the SGT time zone.
• Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
• Develop and modify controls logic programming.
• Develop and modify graphical user interface.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• B.S. in an engineering-based discipline
• 5 years of experience in either design programming, or startup/commissioning
• Experience in project management
• Demonstrated understanding of communication protocols (MODBUS, BACNET)
• Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures

Preferred qualifications

• Experience with controls in data centers or other critical facilities
• Project Management Professional (PMP)
• Proficient with Microsoft Office Suite and project management software.

Job Description for IOT Field Service Technician

An IoT Field Service Technician is responsible for installing, configuring, maintaining, troubleshooting IoT devices such as Facial Recognition (FR), smart cameras, sensors, network devices, industrial IoT sensors and equipment. The role requires technical expertise, problem-solving skills, and the ability to work with both hardware and software components of IoT systems.

Key Responsibilities:

1. Installation and Setup:

• Install and configure IoT devices, sensors, and networks according to stakeholder requirements.
• Perform system integrations, ensuring that devices is able to communicate with the yard central system.
• Ensure network connectivity ie routers, Access Points, wi-fi is properly established for IoT systems.

1. Troubleshooting and Maintenance:

• Diagnose and resolve issues with IoT devices, networks, or platforms, both remotely and on-site.
• Conduct regular inspections and maintenance of IoT devices and systems to ensure optimal performance.
• Perform firmware and software updates on devices as needed.
• Address and resolve connectivity issues, sensor malfunctions, and data reporting errors.

1. Customer Support:

• Provide technical support and training to stakeholder on how to use and maintain their IoT devices.
• Address stakeholder inquiries and concerns, either on-site or remotely, ensuring satisfaction and efficient problem resolution.
• Assist with the integration of IoT systems into existing infrastructure and applications eg digital twin platform

1. Documentation:

• Maintain good records of all service activities, including installations, configurations, maintenance, and stakeholder interactions.
• Provide reports on system performance, usage patterns, and any potential improvements.
• Document troubleshooting steps, solutions, and maintenance schedules.
• Check on System upgrades and System Optimization from vendor

.

Required Skills and Qualifications:

• Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols
• Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.
• Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.
• Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.
• Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.
• Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

Work Environment:

• Location: Field service (on-site)
• Physical Demands: Ability to work in shipyard environment with coverall and PPE to perform the technician tasks

Job Description

An IoT Field Service Technician is responsible for installing, configuring, maintaining, troubleshooting IoT devices such as Facial Recognition (FR), smart cameras, sensors, network devices, industrial IoT sensors and equipment. The role requires technical expertise, problem-solving skills, and the ability to work with both hardware and software components of IoT systems.

Key Responsibilities:

1. Installation and Setup:

• Install and configure IoT devices, sensors, and networks according to stakeholder requirements.
• Perform system integrations, ensuring that devices is able to communicate with the yard central system.
• Ensure network connectivity ie routers, Access Points, wi-fi is properly established for IoT systems.

1. Troubleshooting and Maintenance:

• Diagnose and resolve issues with IoT devices, networks, or platforms, both remotely and on-site.
• Conduct regular inspections and maintenance of IoT devices and systems to ensure optimal performance.
• Perform firmware and software updates on devices as needed.
• Address and resolve connectivity issues, sensor malfunctions, and data reporting errors.

1. Customer Support:

• Provide technical support and training to stakeholder on how to use and maintain their IoT devices.
• Address stakeholder inquiries and concerns, either on-site or remotely, ensuring satisfaction and efficient problem resolution.
• Assist with the integration of IoT systems into existing infrastructure and applications eg digital twin platform

1. Documentation:

• Maintain good records of all service activities, including installations, configurations, maintenance, and stakeholder interactions.
• Provide reports on system performance, usage patterns, and any potential improvements.
• Document troubleshooting steps, solutions, and maintenance schedules.
• Check on System upgrades and System Optimization from vendor

Required Skills and Qualifications:

• Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols
• Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.
• Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.
• Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.
• Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.
• Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

Work Environment:

• Location: Field service (on-site at Seatrium Yards Ops Site)
• Physical Demands: Ability to work in shipyard environment with coverall and PPE to perform the technician tasks.

EA Number: 11C4879

What you'll do:

As an Institutional Sales Service Coordinator, your role will be pivotal in supporting the Relationship Management and Sales & Marketing teams. You will be responsible for managing a wide range of operational and administrative tasks, from coordinating travel arrangements to maintaining client data records. Your ability to anticipate needs, communicate effectively, and maintain organisation will be key to your success. Additionally, you will have the opportunity to assist with marketing activities, further expanding your skill set.

• Manage the administrative and operations functions of the Institutional Advisors team
• Coordinate travel, and courier arrangements for business trips and conferences
• Assist in the production of presentation materials
• Maintain client data records on Salesforce - C360 local system for all sales and business activities in Asia ex-Japan region
• Support the team in marketing activities such as sponsorship of industry and client conferences, preparation of marketing materials and all logistics relating to such activities
• Perform complex administrative and secretarial duties to ensure smooth office operations

What you bring:

The ideal candidate for the Institutional Sales Service Coordinator role is a meticulous individual with strong organisational skills. You should have a minimum diploma in Business related studies and at least two years' secretarial or administrative experience. Proficiency in both spoken and written English and Chinese languages is essential for this role. Your proficiency in Microsoft Office will enable you to produce high-quality presentation materials and maintain accurate client data records.

• Minimum Diploma in Business related studies
• Strong organisational skills and attention to detail
• Proficiency in both spoken and written English and Chinese languages
• Proficiency in Microsoft Office (Power point, Excel, Word, Mac)
• At least two years' secretarial/administrative experience

What sets this company apart:

Our client is a globally recognised firm that values collaboration, commitment, and empathy. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership fosters an inclusive environment where every team member's contribution is valued. This is an excellent opportunity to grow your career within a company that prioritises employee development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Industry: ACMV Industry
Location: West
Working Hours: Monday Friday, 8.30am- 5.30pm
Basic + Transport Allowance + Commissions

Responsibilities:

• Respond to customer requests and handle customer enquiries in a prompt and professional manner
• Provide technical advice and to render support to Architects, Consultants, Contractors & Building Owners respectively
• Visit customers as required, assisting with sales and customer service issues
• Gather costing, generate a quotation, tender submission, and regular follow up
• Manage, maintain a good relationship with key accounts and identify potential new customers and develop new accounts
• Ensure quote activities are updated in a timely manner in accordance with Sales Department standard process
• To take ownership of assigned projects and target on identified must-win projects to ensure meeting set order targets
• Understand and identify business outcomes for customers and help provide a total solution to meet these desired outcomes
• Responsible for meeting Sales target set by the company as well as developing new businesses through customers, products, or product applications in Singapore

Requirements:

• Degree or Diploma in Electrical or Mechanical Engineering
• Minimum of 3 to 4 years of sales experience in construction industry
• Comprehend mechanical, electrical fitments and drawing interpretations
• Knowledge in ACMV, M&E, Smoke control system or Fire alarm system will be advantage
• Preferred with own transportation

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755

JOBID: QVR78VW6

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We're looking for Fulltime Service Crew

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave, Medical Benefit, Insurance

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available.

Your responsibilities:

Take orders and advise on menu items as well as the latest promotions

Serving of food and beverages

Perform all duties in accordance to SOP/Management

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries

Come over to our booth to pass us your CV or you could forward to [email protected].

We will contact relevant candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

Job Summary

• The role will steer the Bank's Treasury function with increased speed and stronger resilience
• Cost Management excellence thanks to optimised budget allocation to highest-value activities
• People strategy - Closing capabilities chasm by building institutional capabilities (people, process, technology) to adopt new technologies
• People upskilling strategy driving a skill-based Treasury organisational design
• Strategic Workforce planning establishing a lean, nimble, and resilient Treasury team by effectively deploying resources and budget where they matter the most
• Drive a Treasury organisational culture focused on data, DEI, mental health, and nurturing talent.

Strategy

• Develop and implement strategies to attract and retain top talent within Treasury.
• Utilise data analytics and metrics to assess effectiveness of Treasury organisation and make data-driven decisions to optimise people and cost strategies.
• Implement cost optimisation strategies to streamline operations, reduce unnecessary expenses, and maximise return on investment in human capital.
• Future Vision and Strategic Alignment - Design and establish the Treasury FFG target organisational design in collaboration with TMT and Treasury Senior Leaders
  • Strategic alignment – ensure organisational structure aligns closely with FFG objectives
  • Stakeholder engagement & communication – engage key stakeholders across Treasury to gather insights, build support, and effectively communicate the rationale and benefits of the new Treasury organisational structure.

Business

• Drive in collaboration with senior leadership to define the future vision and strategic objectives of the Treasury function and ensure alignment between the organisational structure and the overall FFG strategy.
• Engage key stakeholders across the Treasury organisation to gather insights, understand requirements, and garner support for the proposed changes to the Treasury structure.
• Accountable for financial management of Group Treasury BAU and Investment budgets ensuring spend is economical and fully rationalised.
• Performance optimisation – Drive performance optimisation initiatives by identifying opportunities to enhance productivity, efficiency, and cost-effectiveness.
• Strategic resource allocation – develop and implement strategies for effective allocation of human and financial resources to support Treasury FFG objectives. This involves optimising workforce deployment, budget allocation, and investment decisions to maximise ROI and drive a sustainable Treasury workforce.
• Assessment of current structure – conduct a comprehensive assessment of the current Treasury organisational structure, including roles, responsibilities, reporting lines, and processes. Identify
• strengths, weaknesses, and areas for improvement

Processes and Governance

• Change management and communication – develop a comprehensive change management plan to communicate the rationale, benefits, and impact of the new Treasury organisational structure to employees. Provide training, support, and resources to facilitate smooth transition and adoption.
• Risk Mitigation – Identify potential risks and challenges related to the Treasury FFG people journey Implement controls to mitigate those and track progress.
• Cost optimisation – Develop and implement strategies to optimise costs across Treasury while maintaining or improving operational efficiency and effectiveness. Define relevant KPIs to track progress on delivery of cost initiatives across the portfolio.
• Lead the budgeting and forecasting processes to ensure accurate financial planning and allocation of resources. This includes collaborating with TMT heads to develop realistic budgets, monitor expenditures against budget amounts, and conducting variance analysis to identify deviations and take corrective actions as necessary.
• Develop and execute a comprehensive talent acquisition strategy aligned with the organisational skillset needs. Establish people upskilling strategy to nurture and develop Treasury employee’s skillset to enable Treasury of the future.
• Develop design principles and framework for the target organisational structure based on best practices and industry standards. Consider factors such as scalability, agility, and integration with other functions.
• Define clear roles, responsibilities, and job descriptions for each position within the Treasury function. Ensure clarity around decision-making authority, accountability, and cross-functional collaboration. Identify opportunities for specialisation and skill development.

People and Talent

• Lead a diverse team of individuals across India & Poland.
• Attract, retain, and develop talent. Build a team with diverse skillsets and core functionalities to optimize Treasury cost management and organisational design.
• Lead and support a growth and change mindset focused on improvement habits, agility, accountability through establishing standardized metrics to drive ROI outcomes in the team.
• Define vision and direction for the team, fostering an environment of empowerment and continual growth.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Talent Acquisition Planning and Execution – Develop and execute a comprehensive talent acquisition strategy aligned with the organisational skillset needs. Establish people upskilling strategy to nurture and develop Treasury employee’s skillset to enable Treasury of the future.
• Employee value proposition - Partner with HR Business Partner, Talent Acquisition and Early Careers to design an employee value proposition promoting learning, creativity, and personal development.
• Walk the talent tightrope – match top talent to highest-value roles and activities.
• Develop TMT People Leaders authentic leadership capabilities and help them to become visionaries with the courage to craft a purpose and pursue the future

Risk Management

• Adhere to the Group’s Risk Management Framework including relevant Operational Risk Framework for Capital Risk.

Regulatory & Business Conduct

• Ensure compliance with accounting standards, regulatory requirements and management reporting and policies
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support Group Treasury to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Deal with regulators in a responsive, open, timely and co-operative manner and disclose appropriately matters which they would reasonably expect notice of.

Key Stakeholders

• Treasury Management Team
• Treasury People Leaders
• GCFO Change / COO Leads
• GCFO Change and Project Management Office Heads
• HR Business Partners
• Talent Acquisition

Other Responsibilities

• Embed Here for good and Group’s brand and values in Treasury. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years experience in the Financial Services industry in roles involving people management, cost analysis, budgeting, or financial planning
• Strong experience within Group Treasury, ALM and / or Balance Sheet Management
• Analytical skills – proficiency un data analysis, quantitative methods, and strategic thinking to drove business performance and optimise costs.
• People Management skills – demonstrated leadership, communication, interpersonal, and conflict resolution skills.
• Financial Acumen – strong understanding of financial principles, including budgeting, forecasting, costs analysis, and financial reporting.
• Able to operate at a senior level, collaborating and influencing across diverse functional teams that are geographically dispersed
• Able to work in a dynamic environment and in very fluid situations with tight deadlines
• Proficient in MS Excel and Powerpoint
• Experience in Change Management leading large programmes of work driving transformational change

Role Specific Technical Competencies

• Change / Programme Management
• Agile methodology / strategic planning
• Capital Management
• Stakeholder Management and Influence
• Effective Communications
• Knowledge of Organization
• Basel 3.1 and 4 Capital regulation changes
• Balance sheet management
• Trading and Treasury products
• Understanding of Bank systems architecture

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

This role offers an exciting opportunity to work in a fast-paced environment, where you will be responsible for executing end-to-end credit operations processes, managing loan operations activities, and driving process improvements. You will have the chance to collaborate with cross-functional teams and play a key role in ensuring the successful setting up of credit facilities and loan disbursements. If you are passionate about credit risk management and have a keen eye for detail, this could be the perfect role for you.

• Opportunity to work in a fast-paced banking environment
• Key role in managing credit operations and loan activities
• Chance to drive process improvements and enhance efficiency

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua