About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

• Singapore Based (Tuas)
• Monday to Friday (8am to 5pm)
• Basic: $3800 to $4300 + site allowances + Transport Allowance
• Joining Bonus
• Bachelor in Chemical Engineering; Min 1 years of process industry experience
• Career Progression Opportunities

Responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Job Specifications

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement
• and Safety Management

Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown
• To undertake any other assignment given by the Management from time to time.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Position: Operations Executive (From Freight Forwarding)
• Location: Loyang, East Region (STRAIGHT BUS FROM PASIR RIS MRT)
• Working hours: 5 Working days (Monday to Friday 8.30am to 5.30pm /9am to 6pm)
• Salary (commensurate with experience): Up to $3200 + AWS + Insurance Coverage + Dental Benefits
• Duration: Permanent
• Industry: Logistic

Main Responsibilities:

• Ability to handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Responsible to close all job files promptly to meet month end closing of accounts.
• Ability to ensure that KPIs are met.

Requirements:

• Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month with AWS included.
2. Dynamic Work Locations: Opportunity to work at one of 19 outlets across Singapore.
3. Structured Work Schedule: Alternate 5-day and 6-day work weeks, totaling 44 working hours.
4. Career Development: Engage in training, leadership, and team management opportunities.
5. Convenient Transport: Transportation provided after midnight for late shifts.

Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to oversee daily operations, uphold company standards, and ensure an exceptional dining experience for customers. This role combines operational management, team leadership, and strategic execution in a fast-paced environment.

Roles & Responsibilities

• Oversee smooth daily restaurant operations and enforce company standards.
• Drive sales through excellent execution of operational strategies.
• Handle customer feedback and resolve complaints professionally.
• Monitor costs and achieve profitability through effective cost control.
• Manage safety, security, and human resource standards.
• Train, develop, and recruit staff to maintain a high-performance team.
• Prepare weekly rosters and manage manpower planning.
• Organize events, including staff briefings, preparation, and execution.
• Assist in planning beverage and wine menus.
• Oversee inventory management and monthly reporting.
• Update POS systems with new menu items and maintain stock explosion records.
• Ensure restaurant cleanliness and hygiene meet high standards.

Requirements

• Minimum of 3 years’ experience in the F&B industry.
• Energetic and capable of thriving in a fast-paced environment.
• Strong leadership, interpersonal, and communication skills.
• Service-oriented, results-driven, and an excellent team player.

Additional Information

• Salary: Up to $3,000 basic with AWS (no variable bonus).
• Working Days: Alternating 5-day and 6-day work weeks (44 hours per week).
• Shift Timings: Based on outlet operational hours.
• Transport: Provided for shifts ending after midnight.
• Work Locations: 19 outlets across Singapore; specific outlet to be determined during the interview.

• Responsible for overall performance of assigned kitchens
• Oversee preparation and production of food items
• Drive food quality assurance and process improvement
• Work closely with all stakeholders to ensure delivery-on-time fulfilment
• Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment
• Manage staff related matters; including staff integration, coaching/mentoring and performance management
• Participate in cross functional initiatives, including automation projects

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Operations Officer (Air Freight) /Air Operation Officer
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation
• Salary Package: Up to $2400 +OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Prepare draft AWBs for review by customers, forwarders, and overseas agents.
• Coordinate with CIPL to draft permits prior to shipment arrival.
• Maintain regular liaison with customers and overseas agents, and manage email correspondence.
• Upon cargo arrival at the warehouse, confirm pieces, weight, and dimensions to enter accurate details into the system and print original AWB copies.
• Handle the submission of FWB, FHL, permits, and other required documents.
• Send pre-alerts, manage billing, and handle related emails for air export operations.
• Await pre-alerts to either release cargo or arrange delivery. Visit the warehouse to inspect cargo.
• Pre-declare customs permits and submit shipment details through the CCN system to Singapore Customs.
• Manage billing and handle related emails for air import operations.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum GCE O-Level or equivalent.
• Willing to work overtime when required.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66255 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Your responsibilities will include, but not limited to:

FAB PROCESS KNOWLEDGE

• Proficient knowledge of wafer process and traveler flows for main products.
• Understands high-level factory limitations.
• Knowledge of capacity analysis and production planning. Knowledge about Sales and Operations Planning (SNOP) and MOR business processes.

PROJECT MANAGEMENT

• Demonstrates advanced ability to successfully define, plan, and handle the implementation of complicated projects.
• Appropriate and timely escalation of roadblocks to project sponsor.
• Developing delegation, risk/cost analysis, and project tracking skills.
• Regular communication of project progress to stakeholders, team members and sponsors.

PLANNING SYSTEMS, APPLICATIONS, COMPUTER, MICROSOFT OFFICE and PROGRAMMING SKILLS

• Understands the interaction of planning systems and associated applications used within Micron.
• Understanding of system interaction, adept at extracting data from various systems.
• Demonstrates ability to use Microsoft Office to develop presentations, handle projects and perform all other tasks in an effective manner.
• Advanced ability in Excel and proficient in using VBA Macros to enhance and automate tasks.
• Advanced ability in Programming / Data Automation programs, e.g. Python, Tableau, Power BI, etc. to automate tasks and support data analysis.

STRATEGIC OPERATIONS

• Provide planning support for Emerging Projects.
• Support capacity studies for Special Projects.
• Provide Business Planning support for various Capacity Options.
• Analyze Fab Capital Expenditure and Output Scenarios for Business Plan.
• Fab Mix optimization for various Capacity and Capital Expenditure Scenarios.
• Efficient management of Capital Expenditure scenarios and cash flows through scenarios comparison and optimization.
• Ability to provide and evaluate modeling options that enable lowest cost of operation.

FINANCIAL ANALYSES

• Partner with Finance team to complete a thorough financial analysis through various scenarios (Manufacturing Cost, return on investment/payback, Net Present Value NPV, Profit/Loss (P/L) analysis).
• Ability to provide and evaluate Scenario options to improve financial analysis.

Requirements :

• Bachelors’ Degree in Industrial Engineering or equivalent experience. Additional major/minor in Computer Science, or a Business-related or quantitative field (Finance, Economics or similar subject area), MBA or Master’s degree is a plus
• Proficient in Microsoft Office to develop presentations, handle projects and perform all other tasks in an effective manner.
• Advanced ability in Excel and proficient in using VBA Macros to enhance and automate tasks.
• Advanced ability in Programming / Data Automation programs, e.g. Python, Tableau, Power BI, etc. to automate tasks and support data analysis.
• Ability to turn complex and ambiguous problem statements into structured solution.
• Experience analyzing and interpreting data, drawing conclusions, defining recommended actions, and reporting results cross diverse technical and non-technical groups
• Experience working independently in teams, establishing and maintaining multi-functional relationships
• Experience in a combination of capacity analysis, business analysis or process analysis is advantageous

Working Locations :

1, North Coast Drive, Singapore 757432

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

What a Service Delivery Manager does in HP:

• Formulates strategies in areas like performance metrics, escalation, change management, and communication with customers.
• Owns expense/cost targets for all service delivery requirements, developing, implementing, and monitoring expense controls.
• Manages high-risk projects, leads cross-functional teams, and implements corrective actions.
• Oversees timely SLA delivery, manages vendor negotiations, and contributes to account and strategic plans.
• Identifies revenue opportunities, ensures policy compliance, and contributes to organizational goals and initiatives.
• Drives cross-organization optimization efforts, leads knowledge management strategies, and enhances customer engagement processes.
• Develops solutions and participates in presales as well as change order negotiations representing and approving delivery capability and cost solution.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Individuals who do well in this role at HP, usually possess:

• Four-year or Graduate Degree in Computer Science, Information Technology, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in ITIL/ITSM, business, customer support, or a related field.

• The candidate should be bilingual in English and Mandarin Chinese, with the ability to effectively communicate with clients and vendors in both languages.

Preferred Certifications
ITIL and PMP

Knowledge & Skills
Customer engagement

Account management

Contract management

Senior stake holder management and negotiation skills

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices globally.

About Us
Tikamazin Pte Ltd specializes in enhancing brand engagement and driving sales through targeted, professional live-streaming solutions on platforms like TikTok. With a strong presence in Southeast Asia—especially in Korea, Singapore, and Malaysia—we’ve generated over $150,000 in GMV from 30+ successful live streams, including our recent September 2024 Korea campaign. We're committed to delivering outstanding results and are excited to welcome dedicated interns to join our team.

About the Role
This job is ideal for people who are interested in eCommerce with a focus on TikTok. This role offers hands-on experience in supporting live-streaming activities, managing influencer relationships, and assisting with inventory and product preparations. Interns will gain valuable skills in eCommerce operations within TikTok’s marketplace, working closely with KOLs and contributing to high-impact campaigns.

Key Responsibilities

• Support live-stream activities, including moderating streams, handling audience interactions, and managing technical aspects.
• Assist with KOL networking, scheduling, and coordinating logistics for live-stream events.
• Prepare and clean up demo samples for live-streams and ensure all items are in optimal condition.
• Monitor and count inventory for samples and regular products, ensuring accurate stock levels.
• Help develop and manage product listings, content calendars, and assortment strategies on TikTok.
• Assist in planning and executing promotional events for campaigns such as 8.8., 9.9., Singles Day, and Christmas sales.

Additional Opportunities

• Engage in online merchandising and content planning specifically for TikTok’s marketplace.
• Collaborate with CRM on targeted TikTok campaigns, tracking engagement and analyzing results.
• Contribute to KPI reporting and analysis to ensure optimal performance on TikTok.
• Maintain smooth daily e-commerce operations, tracking metrics like conversion rates, click-through rates, and engagement.
• Support customer acquisition efforts through KOL and influencer collaborations, sampling campaigns, and online-offline integration strategies.

CANDIDATE MUST BE A GOC CERTIFICATE HOLDER AND TRAINED FOR JRC EQUIPMENT. HE SHOULD HAVE EXPERIENCE IN HMI AND PCB DESIGNING AND TROUBLE SHOOTING

Maritime navigation system.

• Assist in Radio survey of GMDSS equipment. Installation/troubleshooting/servicing in Marine navigation systems such as Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering – FFU/NFU, weather fax, wind speed/direction etc

Marine Telecommunication Systems

• Installation/troubleshooting/servicing in communication systems such as GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat, FBB, Local Area networks, email system etc.
• Off-landed repair of faulty equipment in the workshop
• Prepare the service reports after completion of jobs

Requirements

• Formal education in Electrical and/or Electronic equipment.
• Should have GOC for carrying out Radio Survey and should have makers training and aproval for Marine Communication Equipment..
• Trained in Good communication and writing skills, interpersonal skills, positive attitude, and an aptitude for detail
• Good team player who is able to work with other team members
• Have an analytical and open mind, and be self-driven

Ability to travel for overseas jobs and trainings

What you'll be doing

• Oversee linen, laundry, and food services, ensuring quality, safety, and timely delivery to meet patient needs
• Manage bed utilisation, optimising patient flow and coordinating admissions and discharges with clinical teams
• Handle claims management, ensuring accurate submission and compliance for timely reimbursements
• Conduct regular hospital inspections, maintaining compliance with health and safety standards
• Lead procurement, vendor management, and project execution to ensure efficient hospital operations
• Supervise staff performance, training, and development, while managing budgeting and financial efficiency

What we're looking for

• Bachelor’s degree level and above in Healthcare Administration, Business Administration and/ or related studies
• 5 - 7 years of experience in similar healthcare operations management, perferably in a hospital setting
• Proficient in project management and financial analysis

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description: Service Manager

Position Title: Service Manager
Department: Aftersales
Location: Ubi

Position Overview:

We are seeking a highly skilled and customer-focused Service Manager for our growing electric vehicle (EV) service department. The Service Manager will lead a team responsible for maintaining and servicing our electric vehicle fleet, ensuring customer satisfaction, and achieving service excellence in alignment with the company’s strategic goals. The ideal candidate will possess extensive knowledge of EV technologies, excellent leadership abilities, and a deep understanding of the automotive service industry.

Key Responsibilities:

Team Leadership & Management:

• Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles.
• Foster a positive and productive work environment that promotes teamwork, innovation, and high performance.
• Monitor team performance, provide constructive feedback, and implement training programs to ensure continuous improvement.
  

Customer Service Excellence:

• Oversee day-to-day customer service operations and ensure an exceptional service experience for all clients.
• Address customer concerns or complaints promptly, resolving any service-related issues in a professional and timely manner.
• Ensure timely and effective communication with customers regarding service status, repairs, and updates.
  

Operations & Process Management:

• Manage the service operations to ensure optimal utilization of resources, including technicians, tools, and equipment.
• Implement and enforce service procedures, safety standards, and quality control processes to ensure efficient and accurate work.
• Monitor the performance of service operations, identify areas for improvement, and implement corrective actions as needed.
  

Service Scheduling & Workflow:

• Oversee the scheduling and planning of service appointments and repair timelines to minimize downtime and maximize service efficiency.
• Collaborate with other departments (sales, parts, logistics) to ensure the smooth execution of service orders.
  

EV Expertise:

• Stay updated with the latest developments in electric vehicle technology, including battery management, charging infrastructure, and vehicle diagnostics.
• Ensure technicians are well-trained in EV-specific repairs, software updates, and diagnostic tools.
  

Inventory & Parts Management:

• Coordinate with parts and inventory teams to ensure the timely availability of necessary parts and components for EV repairs.
• Oversee inventory control processes to ensure parts are properly stocked, tracked, and managed.
  

Health, Safety, and Compliance:

• Ensure compliance with health and safety regulations, particularly with regard to the handling of EV batteries and electrical systems.
• Implement and uphold policies regarding workplace safety and environmental standards.
  

Reporting & Budgeting:

• Develop and maintain performance reports on service operations, customer satisfaction, and technician productivity.
• Monitor departmental budget, control costs, and ensure service department profitability.
  

Qualifications:

• Education: Bachelor’s degree in Automotive Technology, Business Management, or a related field (preferred).
  Certification or training in Electric Vehicle technologies (preferred).
  
• Experience: Minimum of 5 years of experience in a service management role within the automotive industry, preferably with experience in electric vehicles (EVs).
  In-depth understanding of automotive service operations, repair processes, and diagnostics, particularly for EVs.
  
• Skills & Competencies: Strong leadership skills with the ability to motivate and manage a diverse team.
  Excellent problem-solving and decision-making abilities.
  Exceptional communication and interpersonal skills, with a customer-centric mindset.
  Strong organizational skills and attention to detail.
  Proficiency in service management software, and diagnostic tools specific to EVs.
  

We are HALAL resturant, located island wide!

JOB SUMMARY

Prepare and serve food, process customer payments, taking orders, and provide excellent customer service.

RESPONSIBILITIES & EXPECTATIONS

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain store condition and visual merchandising standards.
• Serving of food and drinks
• Assist customers in enquires.
• Ensuring stock levels are well maintained.
• Ad-hoc duties as assigned.

REQUIREMENTS:

• No experience required.
• Good communication skills.
• Positive attitude and friendly.
• Team player.
• Willing to work weekend and holidays.

Monday - Friday, 8.30am – 5.30pm

AWS + VB depending on company performance

Responsibilities

• Handle service requests for both scheduled and unscheduled maintenance in compliance with the Company’s Service Agreement.
• Diagnose and resolve any system issues encountered during maintenance service visits at customer locations.
• Oversee and ensure the quality of work performed by subcontractors during maintenance tasks, while providing technical support to other departmental staff.

Requirements

• With 1-2 years’ experience in service and maintenance of alarm, card access and CCTV systems.
• Candidate with building construction safety supervisor / Work-At-Height / Risk Management certs will be an added advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Benefits

1. Competitive Pay: Earn up to $2,400 basic salary with AWS included.
2. Dynamic Work Environment: Join one of 19 outlets across Singapore for an engaging and fulfilling role.
3. Structured Work Schedule: Alternate between 5-day and 6-day work weeks, totaling 44 hours per week.
4. Transport Convenience: Transportation provided for shifts ending after midnight.
5. Career Growth Opportunities: Expand your skills in F&B operations, service excellence, and team leadership.

Job Description

We are looking for a passionate and service-oriented Restaurant Captain to oversee the operations of our F&B outlets. This role is essential in maintaining high service standards, creating memorable customer experiences, and driving the team’s performance.

Roles & Responsibilities

• Manage and operate assigned F&B outlets to ensure smooth service operations.
• Maintain excellent customer relations and resolve complaints effectively.
• Set up outlets for service and supervise daily operations.
• Minimize wastage, breakage, and spoilage.
• Employ selling techniques to exceed customer expectations and boost revenue.
• Oversee cash and stock control in line with company policies.
• Prepare and serve beverages according to Standard Operating Procedures (SOP).
• Innovate in creating and presenting cocktails and beverages.
• Understand beverage control and pair food with drinks effectively.
• Train and motivate the service team to deliver exceptional service.
• Handle any ad hoc duties as required.

Requirements

• Less than 2 years of experience in the F&B industry.
• Minimum GCE ‘N’ or ‘O’ Level qualification.
• Strong guest-oriented mindset.
• Commitment to quality service with solid food and beverage knowledge.

Additional Information

• Salary: Up to $2,400 basic with AWS (no variable bonus).
• Working Days: Alternate 5-day and 6-day work weeks (44 hours per week).
• Shift Timings: Varies by outlet operational hours.
• Transport: Provided for late-night shifts ending after midnight.
• Work Locations: 19 outlets across Singapore; specific location to be determined during the interview.

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month with AWS included.
2. Dynamic Work Locations: Opportunity to work at one of 19 outlets across Singapore.
3. Structured Work Schedule: Alternate 5-day and 6-day work weeks, totaling 44 working hours.
4. Career Development: Engage in training, leadership, and team management opportunities.
5. Convenient Transport: Transportation provided after midnight for late shifts.

Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to oversee daily operations, uphold company standards, and ensure an exceptional dining experience for customers. This role combines operational management, team leadership, and strategic execution in a fast-paced environment.

Roles & Responsibilities

• Oversee smooth daily restaurant operations and enforce company standards.
• Drive sales through excellent execution of operational strategies.
• Handle customer feedback and resolve complaints professionally.
• Monitor costs and achieve profitability through effective cost control.
• Manage safety, security, and human resource standards.
• Train, develop, and recruit staff to maintain a high-performance team.
• Prepare weekly rosters and manage manpower planning.
• Organize events, including staff briefings, preparation, and execution.
• Assist in planning beverage and wine menus.
• Oversee inventory management and monthly reporting.
• Update POS systems with new menu items and maintain stock explosion records.
• Ensure restaurant cleanliness and hygiene meet high standards.

Requirements

• Minimum of 3 years’ experience in the F&B industry.
• Energetic and capable of thriving in a fast-paced environment.
• Strong leadership, interpersonal, and communication skills.
• Service-oriented, results-driven, and an excellent team player.

Additional Information

• Salary: Up to $3,000 basic with AWS (no variable bonus).
• Working Days: Alternating 5-day and 6-day work weeks (44 hours per week).
• Shift Timings: Based on outlet operational hours.
• Transport: Provided for shifts ending after midnight.
• Work Locations: 19 outlets across Singapore; specific outlet to be determined during the interview.

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Attend customer inquiries and ensure accurate capture of job requirements for all orders.

2. Advise customers on delivery schedules and inventory-related matters.

3. Maintain business relationships with customers and manage customer accounts at a higher level.

4. Communicate customer requirements to the Operations team for execution.

5. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

6. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

7. Handle all documentation and administrative duties, ensuring proper filing of invoices and job sheets.

8. Ensure the accuracy and precision of billing processes and maintain billing system data integrity.

9. Assist in accounts receivable processes, including billing, issuing invoices, debit notes, and credit notes.

10. Maintain and update inventory reports and undertake monthly account closings.

11. Support senior management by gathering data and figures for financial or relevant reporting.

12. Communicate and coordinate with appointed third parties regarding job orders.

13. Assist in permit declarations for job orders when required.

14. Assist in preparing ad-hoc quotations or commercial rate requests.

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 1 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
5. Experience with TradeNet is a plus.

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym & entertainment room
5. Dental, medical, insurance benefits

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.