• Emergency Response: Respond promptly to breakdown calls inside/ outside regular office hours, including evenings, weekends, and holidays on a rotation basis.
• Repair and Maintenance: Perform on-the-spot repairs and/or check-over such as replacing batteries, fixing flat tires, jump-starting vehicles, addressing minor mechanical issues.
• Towing and Replacement Coordination: Arrange towing services and/or vehicle replacement when repairs cannot be completed on-site and ensure vehicles are transported to a designated repair facility.
• Documentation: Maintain accurate records of repairs, services performed, and parts used for billing and administrative purposes.
• Customer Service: Interact professionally with customers, providing clear explanations of repair procedures, estimated timelines, and costs involved.
• Safety Compliance: Adhere to safety protocols and guidelines while performing repairs on-site, ensuring the work environment is safe for both the mechanic and customers.
• Vehicle Preventive Inspection: Conduct thorough inspections of rental vehicles to identify potential issues before they escalate into breakdowns.
• Communication: Communicate effectively with colleagues, vendors to ensure smooth coordination of breakdown responses.
• Availability: Maintain availability during scheduled on-call shifts and be prepared to respond to multiple breakdown calls efficiently.
• Problem Solving: Demonstrate strong problem-solving skills to quickly resolve complex mechanical issues under pressure.
• Adherence to Policies: Follow company policies and procedures regarding vehicle maintenance, repair standards, and customer interactions.
• Continuous Learning: Stay updated with advancements in automotive technology and participate in training programs to enhance skills and knowledge.
• Any other duties as assigned

Job requirements:

1. Valid CLASS 3 driver's license with more than 1 year
2. Basic proficiency in Microsoft Office suite
3. Basic proficiency in automotive related devices and equipment

• Breaking of incoming consol documents
• Data input and generating of arrival notice, delivery orders and billing
• Email correspondence with consignee and overseas agents
• Liaise with delivery driver / 3rd party contractors for import deliveries
• Ability to communicate with customs and respective government agencies over controlled import goods
• Proficient in Microsoft Office
• Ability to work under pressure and in fast pace environment

As an Operations Executive at GiftMarket Pte Ltd, you will play a key role in supporting the sales team by managing and coordinating the administrative tasks involved in the sales process. You will ensure that orders are processed efficiently, communication with clients and vendors is seamless, and sales operations run smoothly. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle order placements and process sales orders to ensure timely and accurate fulfillment.
• Assist sales team in daily operation.
• Liaise with suppliers and vendors to confirm orders, track deliveries, and ensure stock availability.
• Responsible for order processing, close follow-up and internal coordination with suppliers, customers, logistics and warehouse to ensure timely delivery.
• Assist with inventory operations by conducting quality checks on goods upon arrival and providing support with packing when necessary.

Requirements:

• 1-2 years of experience in a similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Attention to detail, ability to work in a fast-paced environment, and strong sense of urgency.
• Fluency in English and Mandarin is required to communicate with suppliers and clients.
• Ability to work effectively in a team and support cross-functional initiatives.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

*Requirement

- Proactive and to be able to work independently.

- To be able to coordinate in both English and Mandarin (verbal and written).

- Prefer if possess valid class 3/4 driving license with bus vocational license.

Job scope

1. To conduct inspection check on company fleets and drivers.

2. Handle foreign driver and staff related duties including assisting on checking of their job schedule and overtime.

3. Provide clerical & administrative support to operation team (e.g issuing of invoice, sending drivers job or sending drivers details for clearance and etc).

4. To assist in company bus daily operations including arranging fleet for vehicle inspections and maintenance (e.g servicing and repair) ensuring smooth running of operations.

5. Responsible in assisting customer queries (feedback, rates and complaints).

6. To arrange route and source for sub-contractor on trip should there be requirement.

7. Follow up on outstanding invoice by monitoring overdue accounts receivables and contact customer on their outstanding through phone, email & texts.

8. Might require to be present at site for events or school during pick up or dismissal time to coordinate between driver and the customer.

9. Other duties as assigned.

**Malaysian may apply, do whatapps 93854206 for more details

Job Description:

• Responsible for the stock count of cars.
• Conduct regular maintenance checks to ensure the cleanliness of cars before handing them over to customers.
• In charge of spare car keys as well as labelling.
• Assist and coordinate with other departments on their car storage arrangements.
• Other ad-hoc duties as assigned.

Requirements:

• Candidates must possess at least O Level / N Level certificate.
• At least 1 year of working experience in the related field
• Eloquent and good communication skills
• Highly organized and meticulous
• Ability to work effectively in a team
• Comfortable liaising with people across all levels

Job Description & Requirements

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• A high school diploma
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

In our growing company, we are looking for experienced Operations Executive who will be able to handle and manage manpower. We give flexibility and in return, we expect good working attitude and responsibility.

The chosen candidate should be able to carry out the following:

• Able to attend to clients’ complaints, feedbacks and queries
• Able to carry out immediate response and cover the manpower shortfall at sites
• Able to carry out OJT training for newly recruited and conduct refresher on SOP
• Able to cover the security officers who are on leave, off or absent in a short notice.
• Able to handle security related issues at deployment sites
• Able to conduct security and safety risk assessment
• Submission of weekly roster
• Preparation of operational report
• Responsible and accountable for effectively managing the day to day operations/allocated contract sites and staffs
• Conduct investigations and check through incident report submitted by the secutiy team and prepare AAR of the incident.
• Manage and review security procedures.

Our priority is about managing the sites effectively.

Candidates from the Singapore Police Force (SPF) and Singapore Armed Forces (SAF) are highly encouraged to apply.

*Only shortlisted candidates will be contacted

Position Overview:

The Operations Executive is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Must have proven track record of managing an operations department which includes multiple ICAO registries including an AOC.
• Challenging and dynamic work environment dealing with a busy 24/7 air ambulance operation and interaction with UHNWI clientele and their offices.
• Motivated and driven individual capable of leading and inspiring an established team.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Exceptional leadership, communication, and problem-solving skills.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Located at an International School, you will be handling daily operations and coordination for all relevant stakeholders, clients, subcontractors and other staffs. You will ensure the preparation and execution of bus routes are in a safe, efficient and reliable manner.

Requirements

• Manage all elements of planning, organization, coordination, supervision and customer service of the operational aspects of assigned school.
• Effective management of client's expectation and alignment of operational performance.
• Oversee daily operations of assigned school account.
• Manage and plan the most effective and efficient bus routing plans.
• Implement and monitor proprietary Transport IT system to assist daily operational needs.
• Coordinate all student travel requirement with high level of health and safety in mind.
• Incident and accident investigation and report writing when required.
• Timely review and oversee all finance function of school accounts.
• Periodic and consistent report generation for trend studying and analysis of operational requirements.
• Resourceful engagement of new sub-contractors required to support operational needs.
• Manage, coach and develop work subordinates and sub-contractors.
• Conduct regular workshop and briefing for team members to update.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties assigned by immediate supervisor / manager.

Position Requirement

• Diploma in related field (Business Management, Logistics or Transportation).
• High level of interpersonal skills.
• Previous experience in managing transport or school bus transport business is advantageous.
• Strong leadership skills in order to lead a diverse team of employees and sub-contractors.
• Communicate effectively both verbally and in writing.
• Excellent customer service skills priority to attend to customers' needs.
• Ability to analyse problems and complaints and train subordinates.
• Excellent mediation skills and ability to handle difficult customers and stakeholders.
• Proficient in Microsoft Office and basic IT applications.
• Work independently under minimum supervison.

Arctic Fitness is experiencing an increase in members and we’re looking for an organized, energetic and wellness-minded multitasker with an ability to deliver top-notch customer experience. We need someone who can juggle schedules, support our pilates instructors and personal trainers, look after our center, and assist our physiotherapist clients with the utmost care. If you’re a coordination pro with a love for fitness and wellness, we’d love to meet you!

What You’ll Do:

• Handle our reception operations greeting all members and ensuring complete and accurate data entry and session recording • Coordinate and manage schedules for freelance instructors and personal trainers, ensuring smooth and consistent class offerings

• Work with the General Manager, Instructors and Personal Trainers to create engaging, authentic and educational content for social media and support in sharing user generated content daily

• Attend to membership and customer service enquiries, assisting potential and current members with information, selling memberships and resolving any complaints with professionalism and care

• Oversee scheduling and pre-post client care for our physio services, providing a warm and supportive experience for our patients

• Handle day-to-day operational tasks and basic center upkeep to ensure our center is running smoothly and safely - from tracking attendance to handling client inquiries to basic maintenance procedures

• Foster an inviting and energetic atmosphere where both members and staff feel at home and motivated to reach their wellness goals

What You Bring:

• Strong organizational skills, with a talent for scheduling and coordinating across multiple teams, services and platforms

• A passion for health, wellness, and fitness—especially in yoga or pilates

• A detail-oriented and friendly approach, with an innate ability to provide exceptional customer service

• First aid, CPR/AED and any fitness certifications an advantage but not essential

• Willing and able to work a rotating shift with non conventional hours

• Flexibility and adaptability, with a positive attitude that fits our community-first culture

What We Offer You:

• A supportive, inclusive work environment where wellness and community are at the heart of everything we do

• Opportunities for growth and development within the company, including skill-building certifications

• Access to a range of classes and facilities so you can pursue your own wellness goals

• A chance to work with a team that’s as passionate about fitness and health as you are

Ready to play an essential role in Arctic Fitness’s operations? Join us, and help create an environment where wellness thrives!

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Roles & Responsibilities:

• Assist in drafting and review of relevant oil product and/or crude contracts in a timely, accurate and efficient manner;
• Work closely with Finance department and counterparties on negotiation of LC terms prior submission of final draft for approval;
• Responsible for following through on the execution of the contract. Monitor and coordinate the entire cargo delivery by working closely with counterparties, ship owner, surveyor and shipping agents to help manage and mitigate cargo and shipping operational risks;
• Responsible for maintaining good relationships with cargo surveyors, insurance companies, shipping agents and counterparties to ensure smooth, efficient operations and add value to contract execution; Source market intelligence and share among team members and Traders for better decision making;
• Responsible for recording and maintaining relevant operational data, including but not limited to data entry and processing in the internal system (CXL), and initiating contract approvals and payment approvals in the OA system;
• Responsible for management of storage tank(s), including but not limited to the drafting and review of storage and inventory management measures, the execution of relevant contracts and agreements on storage leasing, the appointment of inspection companies to inspect the cleanliness of storage tanks, berth scheduling and planning, monitoring and management of stock quantity and quality in and out of the tanks, storage insurance, and oil blending operations if any;
• Assist in conducting due diligence checks on the company's investment opportunities in storage tanks, terminals and pipelines etc;
• Other ad-hoc tasks as assigned by the Head of Operations.

Requirements:

• Bachelor in related field or equivalent;
• Min. 3 years relevant working experience in oil related/ energy trading, preferably in commodities trading companies；
• Excellent organisational skills and networking skills, and enjoy developing and maintaining strong relationships with key stakeholders;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;
• Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

Job Description

• Manage and monitor daily operations to ensure that all processes run smoothly and efficiently.
• Supervise and coordinate the activities of staff, including scheduling, training, and performance evaluations.
• Identify areas for improvement in operational processes and implement solutions to enhance productivity and efficiency.
• Ensure that products or services meet quality standards and company policies.
• Oversee inventory levels, order supplies as needed, and manage stock to prevent shortages or excesses.
• Ensure that all operations comply with company policies, industry regulations, and safety standards.
• Maintain accurate records and prepare reports on operational performance, including key metrics and areas for improvement.
• Handle customer inquiries and complaints, ensuring high levels of customer satisfaction and addressing any service issues that arise.
• Work closely with other departments, such as HR, finance, and logistics, to ensure smooth coordination and support for operational activities.

Job Requirement

• Minimum a Diploma in any field.
• 1-2 years of experience in managing operations.
• Excellent communication and interpersonal skills.

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

Responsibilities

· Support daily operation on troubleshooting and repair of equipment related issues

· Attend to breakdown repair and recovery of operational equipments.

· Carry out preventive maintenance, calibration and corrective repair works on a timely basis

· Reduce equipment downtime and enhance equipment performance through quality maintenance works.

· Proper recording of works carried out on equipments.

· Troubleshoot and rectify electrical and mechanical system faults on equipments.

· Drive improvements in equipment, product quality, productivity and safety.

· Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for operations.

· Support projects such as machine upgrading, software/hardware changes, etc.

· Assist customers with queries, provide information to help what customers want or need to order, recommend items.

· Assist with customer complaints and problems. Resolve enquiries. Process refunds for customers.

· Support daily distribution operations. Assist deliveries in replenishment of company products.

· Meet set productivity and goals. Work to improve and increase customer satisfaction.

Requirements

· Possess Diploma, NITEC, NTC-2 or ITC Mechatronic Engineering is preferred

· 2-3 years' relevant experience in automation systems and hands-on technical experience.

· Basic knowledge of PLC and electrical system

· Good communication and interpersonal skills.

· Meticulous and result oriented.

· Able to multi-task and work under tight timeline.

· Good team player but able to work independently.

· Willingness to learn, self-motivated, possess a can-do and positive attitude.

· Resourceful in seeking out methods/solutions to solve problems and achieve targets.

We are giving our current senior operations executive more strategic responsibilities and are looking to hire fresh hires to join us some time in Q1 2025 (Fresh diploma and ITE graduates welcome). Promising candidates will be sponsored a local part-time post-graduate diploma or diploma related to the business (e.g. IT, Business Administration, Marketing and Hospitality) in 2025/26.

This year we started our first class training PWDs in the area of tech and are looking at being a more accessible training provider and employer in Singapore and Malaysia. We are an all-inclusive employer and welcome PWDs and school leavers to apply. Mothers who took a long maternity break and are looking for a part-time role with hybrid setup to ease back into the workforce may also apply.

REQUIREMENTS

• Good English communication skills over text or email
• Interest tinkering with technnology tools e.g. GenAI
• Previous internship or part-time work experience of at least 6 months ideal
• ITE or Diploma Certificate
• Passion for education and personal growth

RESPONSIBILITIES

Program Coordination and Execution:

• Coordinate and manage end-to-end operations for training programs, including scheduling, venue arrangements, and material preparation.
• Act as the primary point of contact for trainers, participants, and stakeholders to address queries and concerns.
• Stationed at client premise on-site for a period of time for program execution with transport and food allowance.

Delivery and Innovation:

• Assist in the delivery and innovation of operations for our coaching and training programs.
• Optimise onboarding processes for workshops and programs to ensure a seamless participant experience.
• Use automation tools like Zapier and ChatGPT to improve workflow and service delivery.

Client and Participant Support:

• Prepare and organise detailed notes with AI tools
• Update our student guide and onboarding emails
• Provide customer or client servicing support via text or email, ensuring prompt resolution of queries.

Logistics and Administration:

• Register participants and submit necessary paperwork for SkillsFuture and HRDF claims.
• Oversee logistical arrangements, including delivery and setup of training materials and equipment.
• Ensure lesson materials are printed and sent to local/overseas post.

Stakeholder Communication:

• Liaise with internal teams to confirm program requirements and deliverables.
• Send timely updates and reminders to participants about schedules, materials, and evaluations.

Budget and Inventory Management:

• Assist in tracking program budgets, stationery and ensuring cost-effective use of resources.

OUR CORE VALUES

The following eight values define our culture as a company. This is our TEAM PACT.

1. Trust in the team: “Own and share your zone of genius”
2. Experiment constantly to deliver impactful results
3. Attention to detail (attentiveness)
4. Management by context
5. Passion for education
6. Adaptability and flexibility creates flow
7. Curiosity leads to revelations
8. Teach and document knowledge for sustainability

BENEFITS

• Work Laptop provided (on-loan)
• WFH budget (one-time)
• Annual Mental Health, Dental and Outpatient subsidy (may also be used to purchase personal health insurance)
• NTUC Association & Lifestyle Membership
• Access to free courses from CuriousCore and CC Learning Partners
• 14 days paid annual leave + 4 days self-care leave
• 14 days paid sick leave
• Hybrid work environment (1 or 2 days in office every week)

We are seeking an organized and proactive Operations Coordinator to manage and oversee day-to-day operations, ensuring smooth coordination between sales, production, and logistics. The ideal candidate will be a hands-on team player with strong problem-solving skills, capable of maintaining operational efficiency and delivering excellent service to customers.

Job Scope:

• Coordinate with the sales team to process customer orders and ensure timely order fulfillment.
• Verify order accuracy and monitor inventory levels to avoid shortages or overstocking.
• Communicate production requirements with the manufacturing team to meet customer demands.
• Track production schedules and address any delays or bottlenecks.
• Plan and manage delivery schedules in coordination with the logistics team and ensure timely and accurate delivery of goods to customers.
• Address customer inquiries related to orders, deliveries, or other operational matters.
• Manage complaints and ensure customer satisfaction.
• Maintain accurate records of orders, production, inventory, and logistics.
• Prepare operational reports for management review.
• Identify and implement process improvements to enhance operational efficiency.
• Collaborate with cross-functional teams to streamline operations.
• Maintain accurate records and prepare operational reports.
• Identify and implement improvements to enhance operational efficiency.

Job Requirement:

• 1 to 2 years related experience
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience in inventory management and purchasing is a plus.
• Ability to work independently and as part of a small team.
• High level of attention to detail and accuracy.
• Strong problem-solving skills and the ability to handle unexpected challenges.

Interested applicants please whatapps your CV to +65 84597671

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours:Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

Assistant Head

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683