This headcount will assume the Operations role at OSPL, with the main scope and responsibilities listed below:

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for OOCL services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory at OSPL.
2. Ensure sufficient EQM to support OSPL business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

In addition to the above dual functions, the Manager or Senior Manager will also be expected to initiate process improvements to align with business and customer requirements.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Good analytical skills and proficiency in utilizing digital tools (e.g., Power BI).
• Quick decision-making and effective vendor engagement for maintaining Ops excellence.
• Demonstrate instant leadership, enthusiasm, and a commitment to Ops excellence.

• Oversees the operations of the academy, liaising with SCC facilities for physical support
• Ensures the proper enrollment and onboarding of trainees / participants
• Ensures the timely and accurate submission of claims documents in various government portals
• Maintains good communication with HRs of companies, WSG and other stakeholders for smooth grant administration process
• Manages the marcom activities of the academy –website, social media, events calendar
• Works closely with finance to ensure that all incoming and outgoing funds are accurate and timely, sent to the correct recipients.
• Maintain good communication with trainers, ensuring that they are adequately supported to provide the best training delivery
• Be the Data Protection Officer for the academy
• Ensure that audits are properly prepared for
• Provide leadership for the ops and admin team

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.
• At least 5 years of experience in operations management and/or administrative management, preferably in a CET organization.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage staff and resources effectively.
• Knowledge of relevant legislation and standards.
• Ability to develop and implement policies and procedures.
• Strong analytical and problem-solving skills.
• Proven ability to work under pressure and meet deadlines.
• Proficient in the use of Microsoft Office and other relevant software.

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Roles & Responsibilities

Job Responsibilities:

Developing, executing, and ensuring company SOPs are followed throughout assigned sites
Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
Planning of manpower deployment at various sites to meet the contractual requirement of clients
Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
Handle the budgeting of sites assigned and ensuring that it is kept within

Job Requirements:

Management Skills, Planning, compliance, organisational, analytical and decision-making skills
Oral and written communication skills
Tactful and discreet when dealing with people and confidential information
Leadership and motivational skills to rally people towards goals achievement
Able to work well with the organisation and able to interact with all levels
Effective communication and interpersonal skills, bilingual in both English and a second language
Computer, administration, and presentation skills

Ensure all HR Matters and company direction flow smoothly to the ground level

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a dynamic and experienced Regional Operations Manager to oversee our operations within the Asia Pacific region. The ideal candidate will be a strategic thinker with exceptional leadership skills and a proven track record of driving operational excellence and efficiency.

Highlights of what we offer:

· Dynamic, fun and rewarding working environment

· Close knitted team

· Good employee benefits (eg. medical insurance, on job training, etc.)

· Career growth and development opportunities

Roles & Responsibilities:

1. Lead the preparation of new outlets, working with the local operations team to ensure everything is set for a successful launch.

2. Design and implement standard operating procedures tailored to each new outlet.

3. Develop and conduct training programs for the local operations team to ensure they are well-prepared for business-as-usual activities.

4. Set and enforce operational requirement standards, ensuring consistency and quality across outlets.

5. Assist the head office in developing business review reporting templates for regional performance tracking. Act as a liaison between the head office and operations managers in each region, ensuring continuous follow-up on business strategies and instructions.

6. Willingness to travel frequently and stay at new outlet locations for extended periods to oversee operations readiness.

Job Requirements:

1. At least 5 years of experience in operations management, preferably in retail or service industry.

2. Proficient in developing and implementing SOPs, have experience in training and team development.

3. Excellent verbal, written and interpersonal communication skills.

4. Excellent organizational and multitasking skills, able to work independently and effectively under tight deadlines in a fast-paced environment.

5. Able to travel overseas frequently with extended period of stay.

Qualifications Requirements:

1. Bachelor’s degree in Operations Management, Business Administration, or a related field.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities

• Oversee the management of portfolio of commercial properties, including building maintenance and tenant support
• Establish, build and maintain excellent relationships with tenants
• Partner cross-functional teams to formulate and develop group-wide initiatives to optimise operational efficiency
• Establish effective and strategic policies, procedures, and systems to support property operations
• Manage asset enhancement initiatives for existing properties and new projects under development
• Allocate manpower resources effectively to ensure optimal utilisation of resources
• Work with relevant external Government agencies, service providers and contractors to ensure compliance to regulatory requirements

Requirements

• Degree in Building, Real Estate or Business
• Minimum 8 years' experience in property and/or tenant management
• Strong leadership skills
• Good communication and interpersonal skills
• Resourceful, energetic and passionate to drive initiatives

• Must need to work on Weekends and Public holidays
• Need to well versed in handling Indian and Bangladeshi groceries
• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and weekly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, merchandise mix, stock replenishment and housekeeping.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Planning of roster and ensuring all outlets are adequately stocked on a daily basis
• Responsible for cost management i.e. manpower cost, operational cost, etc.
• Responsible for the setting up of new locations, installations and openings (including planning products display, visual merchandising, product mix and collection, etc).
• Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures.
• Build and maintain strong relationships with suppliers
• Identify and implement strategies to drive foot traffic
• Create creative events, promotion and leasing to attract customers and increase revenue.
• Must have communication skills
• Need proficiency in English, Tamil and Bangla/ Hindi

Requirement

• Diploma or Higher qualification with extensive relevant experience in similar role and in-depth knowledge of international dry bulk trade operations and documentation of products like Iron Ore, Coal, Food Grain etc.
• Good Spoken & Written English (Mandarin/Hindi will be added advantage)
• Must have excellent written and oral business communication skill and ability to influence
• Strong understanding, knowledge and experience of shipping terms, trade terms, ICC publications UCP600, URC, URR, Incoterms and ISBP is essential.
• Must have proven skills of meeting agreed service levels, customer service standards within high volume, fast pace and challenging environment
• Experience of dealing in commodity derivatives and associated risk will be advantageous
• Conversant with relevant local and international compliance like OFAC, Sanctioned Countries etc.
• Experience of coordinating with banks for Trade Finance matters.
• To proactively coordinate with customers and suppliers for smooth trade cycle.
• Proficient in Microsoft Outlook, Excel, Word and Power point
• Candidate must have multi-tasking skill, ability to meet timelines, strong commercial and legal acumen, team working, leadership, must maintain confidentiality and high integrity, must have problem solving approach.
• Must be ‘hands-on’ and go-getter in all trade documentation and operations matters.
• Prefer Singapore Citizen and Permanent Residents
• Prefer candidate available immediately or at short notice
• Salary negotiable as per experience and knowledge.

Job Description:

• Handle all Trade documentations and negotiations (Import and Export)
• Monitoring and ensuring timely receipt, preparation, checking and negotiation of Import & Export Bills, Issuance of Import Letter of Credit, Checking workability of Incoming Export LC, LC confirmations/ Discount Rates, Receiving and Providing LC Amendments, SBLC, Inward/Outward Bills for Collection, Trust Receipt Financing and Discounting of Export Bills. Coordinate outward and inward payments, monitor payment due date.
• Ensure timely appointment of cargo surveyors at ports
• Ensure timely nomination for cargo marine/storage insurance
• Obtain discharge port results and negotiate second drawing / final payments within timelines
• Closely monitor vessel and cargo status on continuous basis
• Ensure that laytime, dead freight etc. are promptly sent out to parties and settled in timely manner
• Closely monitor buyers and sellers accounts balances, making sure that all receivables are collected on time
• KYC documentation with banks/buyers/sellers
• Proactively monitor and resolve all issues related to trade matters in coordination with stakeholders.
• Interact and coordinate with Traders, Accounts, Shipping, Insurance Companies, Port Agents, Surveyors, Buyers, Sellers, Banks and other agencies
• Maintain updated Trade MIS reports
• To send offers, counter-offers, draft contracts / amendments / LC draft / nego documents drafts, past shipments result, vessel updates etc. to parties including back-and-forth negotiation to finalize.
• Any other ad-hoc duties and assignments

Interested candidates may send their details curriculum vitae with a passport size photo in MS word file as attachment to [email protected]

Job Description

• Responsible for the daily cleaning operations of the site(s)
• Managing a team of Operations Executive's
• Planning and scheduling for all Operations Executive's
• Liaise with client on the service/cleaning standards
• Ensuring quality assurance for cleaning projects
• Report progress and advancement to Associate Director
• To plan recruitment drives

Requirements

• Minimum 5 years working experience in cleaning industry
• Fluent spoken and written English
• PC literate at advantage
• Possess Class '3' driving license
• With positive attitude and experience in staff management
• Customer oriented
• In good physical health
• Able to start immediately

Job Description:

• Ensure the smooth running of day-to-day tasks.
• Oversee daily operations of the backend business operations and HR matters, ensure compliance of processes and issues are highlighted.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage the productivity of sales personnel from the level of opportunity, quote to sales closure, to ensure meeting sales expectations.
• Monitor key performance indicators (KPIs) to track progress and ensure goals are met.
• Manage and optimize resource allocation to maximize productivity.
• Prepare and present reports on sales performance to management.
• Manage and renew certifications like Bizsafe and Insurances like Fire, Indemnity, Workmen Compensation and Hospitalization.

Requirements:

• Candidate must possess a relevant Diploma or Degree.
• At least 6 years work experience in a related position, preferable in IT industry.
• The ability to analyse reports and improve productivity.
• Versatile with good problem-solving skills.
• Good interpersonal and communication skills, strong in negotiation.
• Proficient in Microsoft Office especially in excel with advanced excel knowledge.
• Experience in finance and HR is an advantage.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

The Operations Manager in a Construction Company is responsible for overseeing and managing all operational aspects of the business. This includes coordinating and supervising construction projects, ensuring compliance with safety regulations, managing budgets and resources, and maintaining effective communication with clients, contractors, and suppliers. The Operations Manager plays a crucial role in ensuring the smooth and efficient operation of the construction company, from project initiation to completion.

Job Requirements

To excel in the role of Operations Manager in a Construction Company, in construction management or a related field. They should have a strong background in construction operations, with at least 3 years of experience in a managerial role. Excellent leadership and communication skills are essential, as the Operations Manager will be responsible for managing a team of construction professionals and coordinating with various stakeholders. Strong organizational and problem-solving abilities are also crucial, as the Operations Manager will need to effectively manage resources, resolve issues, and ensure projects are completed on time and within budget.

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

ABOUT THE ROLE

As a Product and Operations Manager, you will be responsible for the installation, maintenance, and troubleshooting of LED lighting systems. Your role involves working with various LED technologies, ensuring optimal performance, and provide technical support. This position requires a combination of technical expertise, problem-solving skills, and a commitment to deliver high-quality LED solutions. You would also be responsible for the selection of suitable LED products, and vendors for various projects.

RESPONSIBILITIES

• Installation and Configuration: Install and set up LED lighting systems in accordance with specifications and industry standards.
  Configure LED controllers, drivers, and associated components to ensure seamless functionality.
• Maintenance and Upkeep: Conduct routine inspections and assign technician maintenance of installed LED systems to identify and address any issues promptly.
  Replace faulty components and perform upgrades to enhance system performance.
• Programming and Tuning: Program LED controllers and drivers to achieve desired lighting effects and meet customer requirements.
  Fine-tune LED systems for optimal brightness, colour accuracy, and energy efficiency.
• Troubleshooting: Diagnose and troubleshoot technical issues with LED installations.
  Collaborate with cross-functional teams to identify and implement effective solutions.
• Quality Assurance: Ensure that all LED installations meet quality standards and comply with safety regulations.
  Conduct testing and validation procedures to guarantee the reliability of LED systems.
• Customer Support: Provide technical support to customers and address inquiries related to LED systems.
  Offer guidance on best practices for optimal system performance.
• Understanding NovaStar system, ColorLite & Huidu system. Maintain cloud technologies Vnnox and Colorlight for LED content management.
• LED Project planning and assign resource allocation to execute the project.
• Liaise with Vendor on the LED specification and delivery.
• Onsite LED survey, LED design, specification and measurement.
• Provide LED recommendations to customers and sales
• Support sales in the quotation and tender bidding.

REQUIREMENTS

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, or related field
• 2-5 years working with LED systems (Installation, Maintenance, Troubleshooting)
• Familiar with LED technologies like NovaStar, ColorLite, Huidu, Colorlight and Vnnox
• Experience in project planning, resource allocation, and working with various vendors
• Strong technical expertise in LED systems, programming and tuning controllers
• Knowledge of quality assurance and safety regulations for LED installations
• Customer support and communication skills
• Project management capabilities and willingness to travel for site visits and review installations by technicians
• Strong problem-solving skills and ability to work independently

Work Location:

• Ang Mo Kio

Job Description & Requirements

Responsibilities :

Operations (Food Court)

· Sales, Cost & other Kpis

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.

Hygiene matters, dishwashers & cleaners & attend to pest control contracts & NEA personnel where required.

Tenants needs for cutleries, POS machines issues. On line delivery (smooth operations)

Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,

· Staff roster deployment in conjunction with HR

· Liaise with Sales & marketing & product managers on customers’ needs, menu & on line delivery mstters

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

· Overall in charge of food court operations & related activities

· Review processes for continuous improvement

· Staff Training & Appraisal including discipline in liaison with HR

· Undertake any other adhoc projects/ tasks assigned by MD

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication

· Resourceful & able to work with different stakeholders, team worker & articulate well.

• Role reports to: Sr. Director, Operations Learning

What you will do

• Enable Operations-related learning for the ~2,200 APAC Operations employees (including shopfloor), including:

• Deploy global Operations Learning strategy and learning resources (excluding deep functional learning)

• Own and deploy the 2025 APAC learning approach (including facilitating learning sessions taught by regional leaders) in partnership with key stakeholders (BUHR, communications and APAC Culture Champions); and

• Pull through central learning at Kenvue learning resources and initiatives (including adoption of new Learning at Kenvue platform), in alignment with Learning at Kenvue philosophy

• Build trust and credibility with regional leadership and the broader organization. Collaborate closely within region (APAC Operations LT and key stakeholders) and globally (Global Operations Learning Team, and various global stakeholders as required e.g., Learning at Kenvue team).

• Uncover insights into regional nuances and apply those insights to inform regional learning initiatives and outcomes, including close partnership with APAC Internal Manufacturing sites to drive learning for our shopfloor teams.

• Collaborate closely with EMEA and Americas regional counterparts to drive consistent application of learning strategy and initiatives.

• Serve as a Learning & Development champion and advocate for the Learning function in Operations, who tracks and communicates value creation and impact of Operations Learning.

• Partner with Operations Learning team to develop and deploy post-learning analysis and measurement/survey reviews to understand business impact of learning

• Required skills / experience

• Strong and demonstrated interest in building the capability of employees (e.g., training, learning, skill development)

• Experience in either orboth of:

• training / learning and development experience

• working within Operations functions

• Excellent communication and interpersonal skills, including the ability to:

• influence and build relationships at all levels of the organization, adjusting style where appropriate; and

• distill complex data and ambiguous information into simple comprehensible insights and analysis (verbally, in writing and through presentations, reports and dashboards)

• Strong leadership and collaboration skills with the ability to work effectively with senior management, stakeholders, and cross-functional teams

• Sound project management skills, with the ability to manage multiple initiatives simultaneously and self-manage priorities with competing demands

• Demonstrated ability to translate strategy into tangible execution

• Preferred skills / experience

• Experience working with teams across multiple countries or markets (regional or global exposure)

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description: Manage a portfolio of projects at various sites by coordinating, directing, and monitoring landscaping operations. Oversee and manage employees at the sites.

Effective management of site supervisors to ensure delivery of operations at all sites. Regular visits to the company’s landscaping sites to monitor standards of landscape and service quality. Understand and build long-term relationships with employees and clients.

Provide training to new staff in relation to their job scope, responsibilities, and standards. Execute policies and implement quality measures at your project sites. Manage operations and periodic work for projects with the support of the Operations Supervisor and Float team.

Able to train, motivate, and encourage employees deployed at sites (multi-race, multi-age range). Manage supplies ordering for your projects. Plan, draw, and deliver daily, periodic schedules, rosters, and deployment charts.

Suggest innovative ideas for performance improvement and quality services. Prepare ad-hoc quotations for your projects. Skills Required:

Landscape experience and passion for landscape/greenery. Experience in people management. Independent.

Problem solver. Well organized. Smart planner.

Excellent time management. Passionate and self-motivated. Requirements:

2 years experience in a similar role. Class 3 driving license. Qualification: Minimum Diploma.

Experienced candidates will be considered. Qualification Landscape Related: Diploma/Degree in Landscape Architecture/Design or Certified Practicing Horticulturist/Arborist (Company Sponsorship Available). Computer literate.

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

We are a leading F&B group specializing in authentic Sichuan cuisine, renowned for our commitment to culinary excellence and exceptional service. We are seeking a seasoned Operations Manager to oversee our Sichuan cuisine outlets, ensuring smooth operations, consistent quality, and a superior dining experience. This challenging role demands mandatory travel, weekend work, and the ability to thrive in a dynamic environment.

Key Responsibilities:

1. Operational Leadership:

• Manage daily operations of multiple Sichuan cuisine outlets, ensuring efficiency, consistency, and profitability.

• Develop and enforce operational processes and standards to maintain excellence.

2. Team and Talent Management:

• Recruit, train, and supervise outlet managers and teams, promoting a culture of discipline and customer focus.

• Conduct regular staff performance evaluations and implement necessary improvement plans.

3. Quality Control:

• Ensure the authenticity and high standards of Sichuan cuisine across all outlets.

• Conduct regular audits to maintain compliance with food safety, hygiene, and quality regulations.

4. Financial Management:

• Manage budgets, control operating costs, and develop strategies to maximize revenue.

• Analyze financial reports and implement operational changes to achieve profitability targets.

5. Customer Relations and Market Insights:

• Build strong relationships with customers, ensuring a memorable dining experience.

• Monitor market trends and competitors, particularly in the regional Sichuan cuisine industry.

6. Travel and Flexibility:

• Mandatory travel within and outside Singapore to oversee operations, attend client meetings, and explore growth opportunities.

• Work on weekends, public holidays, and flexible hours to support operational needs.

7. Crisis and Issue Management:

• Quickly address and resolve any operational, staff, or customer-related issues.

8. Expansion and Innovation:

• Contribute to the expansion of Sichuan cuisine outlets regionally.

• Innovate processes and introduce technology to enhance efficiency and customer satisfaction.

Requirements:

• Experience: Minimum of 8 years in operations management in the F&B industry, with a strong focus on Sichuan or Chinese cuisine.

• Skills:

• In-depth knowledge of Sichuan cuisine and culinary operations.

• Strong leadership and organizational skills.

• Proven ability to handle high-pressure environments and resolve conflicts effectively.

• Excellent communication skills in English; knowledge of Mandarin is highly advantageous for liaising with suppliers and clients from China.

About Us

Truly Enamoured is a premier luxury bridal boutique dedicated to curating an exquisite experience for brides-to-be. We take pride in offering a personalized journey, pairing unparalleled quality with timeless elegance.

Job Summary: The Operations Manager will be responsible for the planning, scheduling, and execution of all operational processes to ensure seamless workflow and exceptional client satisfaction. This role requires a meticulous and strategic individual who excels in organization, leadership, and process optimization. The ideal candidate will work closely with the sales team, seamstresses, and third-party vendors to ensure the timely delivery of beautifully altered gowns while maintaining operational efficiency.

Key Responsibilities

1. Planning, Scheduling, and Forecasting:

• Plan, schedule, analyze, and forecast all operational workloads, including seamstress schedules and workload allocation.
• Ensure timely alterations and delivery of gowns to meet client deadlines and exceed expectations.

2. Inventory Management:

• Organize and manage inventory, ensuring accurate tracking of gowns, accessories, and other stock items.
• Regularly review inventory levels to avoid shortages or overstocking.

3. Vendor and Logistics Management:

• Oversee and negotiate with third-party dry-cleaning vendors to maintain quality and cost efficiency.
• Establish and nurture relationships with service providers to ensure reliable partnerships.
• Oversee international shipping and logistics, ensuring timely and cost-effective deliveries.

4. Team Support and Collaboration:

• Provide operational support to the sales team, ensuring a seamless customer journey from fitting to delivery.
• Collaborate with other departments to align operational objectives with company goals.

5. Performance Tracking:

• Implement trackable key performance indicators (KPIs) for the operations team.
• Continuously monitor and analyze performance metrics to drive improvement.

6. Leadership and People Management:

• Lead, manage, and develop the operations team, ensuring the right people are in the right roles.
• Provide training and mentorship to continuously improve the team’s skills and performance.
• Foster a positive and collaborative work environment.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management, preferably in luxury retail or a related industry.
• Strong analytical skills with the ability to forecast, plan, and optimize resources effectively.
• Proven track record of implementing KPIs and improving operational performance.
• Exceptional leadership and interpersonal skills with the ability to inspire and manage a team.
• Proficiency in task management systems and operational tools.
• High attention to detail and a commitment to delivering excellence.
• Passion for luxury retail and understanding of the bridal industry is a strong advantage.

What We Offer

• A vibrant and collaborative work environment within the luxury bridal industry.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to make a meaningful impact on a bride’s most memorable journey.

How to Apply
If you are passionate about operational excellence and leading teams in a luxury retail setting, we would love to hear from you. Please send your resume and a cover letter with 2 paragraphs detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating OPERATIONS MANAGER_NAME as the subject title.