As a Production Operations Engineer, you will play a critical role in operationalizing, maintaining, scaling, and optimizing our AI-driven applications and supporting infrastructure. With a blend of software development and infrastructure skills, you will work closely with cross-functional teams including software engineers, data scientists, and platform engineers, to ensure the delivery and operation of highly available, low latency, and optimally performing AIproducts.

Your expertise will be crucial in developing solutions, automating processes, monitoring system health, troubleshooting, and managing incidents to ensure our products deliver a seamless experience for our clients.

Key Responsibilities:

• Software Development and Operations:Collaborate with Software Engineers to design, implement, and maintain scalable, efficient, and secure systems using React, Python, Docker, and Kubernetes stack.
  Optimize application performance by profiling and tuning frontend and backend services for speed, scalability, and resilience.
  
• System Monitoring & Maintenance:Monitor production systems and services, ensuring optimal uptime and performance.
  Implement monitoring tools and dashboards for proactive incident detection.
  
• Infrastructure Automation:Automate repetitive tasks, deployment processes, and infrastructure provisioning using tools such as Ansible, Terraform, or similar.
  Develop and maintain CI/CD pipelines to facilitate smooth deployments.
  
• Incident Management & Troubleshooting:Respond to system incidents, troubleshoot issues, and work towards timely resolutions.
  Conduct root cause analysis (RCA) of system failures and develop strategies to prevent future incidents.
  
• Performance Optimization:Optimize AI model deployment and data pipelines for speed, efficiency, and cost-effectiveness.
  Collaborate with data scientists and engineers to ensure AI systems are running efficiently in production environments.
  
• Scalability & Reliability:Design and implement scalable infrastructure solutions for AI applications.
  Ensure system reliability, fault tolerance, and high availability through effective architecture and best practices.
  
• Security & Compliance:Work with security teams to ensure all systems are compliant with company security protocols and industry standards.
  Implement security best practices across production environments.
  

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 5+ years of experience in a combination of software development, production operations, DevOps, infrastructure engineering, or security roles.
• Strong application development experience in Javascript and Python, particularly with RESTful API design and development using a service-oriented architecture.
• Strong experience with cloud platforms (AWS, GCP, or Azure).
• Proficiency in container orchestration technologies (e.g., Kubernetes, Docker).
• Solid understanding of CI/CD pipelines and automation tools (Github Actions, ArgoCD, Jenkins, GitLab CI, etc.).
• Experience with infrastructure as code (Terraform, Ansible, etc.).
• Hands-on experience with monitoring and logging tools (Datadog, Prometheus, Grafana, ELK stack, etc.).
• Strong experience with Bash, and other similar scripting languages.
• Solid understanding of frontend frameworks, particularly React, and their interaction with backend services.
• Strong problem-solving skills and attention to detail.
• Experience in handling large-scale distributed systems.

Preferred Qualifications:

• Proficiency in working with NoSQL databases (MongoDB) and understanding of document-based data models.
• Knowledge of object storage systems and experience with S3-compatible APIs (MinIO) for storing and managing large-scale unstructured data.
• Experience in supporting AI/ML pipelines and production systems.
• Knowledge of data engineering and distributed data systems (e.g., Kafka, Spark, Hadoop).
• Understanding of GPU-based infrastructure for AI workloads.
• Familiarity with security best practices in cloud and AI environments.
• Flexible work environment and culture that promotes work-life balance.

Working Hours: Monday - Friday 9.00 am to 6.00pm

Responsibilities:

• Day-to-day operations (including but not limited to packing of parcels)
• Dispatch of international orders
• Liaising with courier partners
• Stocktake/arrangement of racks
• Stocking up for retail store
• Processing of walk-ins/exchanges and returns
• Upholding team efficiency and ensuring operations run smoothly within the timeline

Requirements:

• Proficient in English
• Experience in e-commerce operations/similar is preferred
• Able to work in a fast-paced environment
• Must be a team player

Interested candidates may drop us an email with your resume at [email protected]. We regret that only shortlisted candidates will be contacted.

about the company

Our Client is a global bank with a far-reaching international network. The company prides themselves on providing an extensive and comprehensive range of products and financial services to customers worldwide.

about the job

• Oversee, monitor, and support daily operations related to cash payment processing for derivatives and equities clearing as well as Treasury activities.
• Perform reconciliations and ensure proper balancing for Nostro accounts and counterparties.
• Partner with relevant stakeholders to resolve discrepancies and exceptions, identifying root causes of issues.
• Propose and identify opportunities to automate key processes.

skills and experience required

• Min. Bachelor Degree in Banking & Finance or relevant discipline
• > 3 years of experience in similar capacity
• Possesses strong knowledge of local regulations, analytical skills and a keen eye for data and process management.
• Demonstrates problem-solving abilities, identifies automation opportunities and seeks continuous improvement in workflow and professional skills.

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude

JOB PURPOSE

To provide an excellent and effective administrative functions/support to Ops Administration Department, thereby contributing to the smooth backend operations of Red Cross Home for the Disabled.

PRINCIPAL ACCOUNTABILITIES

1. Operations

• To provide administrative paperwork support in the daily operation of the Ops Admin.
• To assist Ops Admin in Assets Tracking carried out by OM-HQ.
• To facilitate Stationery Orders and Distribution.
• To assist in answering Telephone Call

2. Administration

• Issuance of Requisition/Purchase Order c/w Goods Receiving & Invoicing.
• Assist in tracking and renewal of Maintenance Contracts.
• Assist in updating excel spreadsheet e.g. Vendor Details, Funding, etc.
• Processing of monthly bills of the RCHD e.g. Utilities, Licensing Fees, etc.

3. Any Other Duties

• Provide relief assistance/support when teammate is on leave.
• Participate in society events/activities, which occasionally occur on weekends.

JOB SPECIFICATION

1. Qualifications

• Min GCE‘O’ Level, Certificate in Administration, or equivalent.

2. Experience

• Preferably with at least 1-2 years of working experience in general administrative duties.

3. Additional Skills & Knowledge

• Good knowledge in Google Suite and Microsoft Office.
• Good organizational and administration skills are essentials and the ability to prioritise the workload effectively and meet deadlines.
• Able to work independently as well as a good team player, with the ability to relate well to people of all levels, including the volunteers.
• Good interpersonal skills, self motivated, meticulous and able to multitask.
• Possessing a class 3 driving license will be an added advantage.

Roles & Responsibilities:

The Purchasing and Operations Support Executive will manage the sourcing, negotiation, and procurement of food and packaging items for our F&B outlets across Singapore. This role also involves administrative support to ensure smooth operations.

Key Responsibilities:

• Purchasing and Sourcing: Source, negotiate, and procure food and packaging items. Verify supplier invoices for accuracy and approval. Follow up on orders to ensure timely delivery and address any delays.
• Inventory and Documentation: Monitor inventory levels and maintain accurate documentation. Analyze costs and generate reports on procurement and inventory. Input daily store invoices into the accounting system.
• Support and Administration:Provide support to the Admin/ Operations department. Resolve supply, quality, service, and invoicing issues with vendors. Assist with contract management and financial oversight. Handle administrative tasks and perform other ad-hoc duties as assigned by management.

Requirements:

• Professional Certificate/NiTEC in any field.
• Minimum of 2 years of relevant experience.
• Proficiency in Microsoft Office.
• Must be meticulous and organized.
• Committed and hardworking.
• Able to handle deadlines.
• Strong organisational, problem solving, and planning skills.
• Ability to work autonomously.
• Team player with a positive attitude.

Working Hours:

• Monday to Friday, 9:00 AM to 6:00 PM.
• 3 minutes walk from Novena MRT Station.

What We Offer:

• Competitive salary, and bonus plan, based on experience and increasing performance.
• A friendly working environment and being a key contributor of our expanding Singapore business.

If you do not have any experience, we will provide you with training.

Your job is to assist the main controller, and step up as main controller in the event the main controller is away/on leave.

We need a team player who can work well with others and communicate clearly.

Logistics Planning and Coordination:

• Plan, schedule, and coordinate the transportation and delivery of goods to ensure timely and efficient operations.
• Take charge of drivers and delivery assistants.
• Concise communication with the crew to ensure given jobs are completed timely.
• Collaborate with suppliers, vendors, and customers to streamline supply chain processes.
• Coordinate with customers to advise the ETA and resolve customer queries.
• Monitor shipment schedules, track shipments, and resolve any delays or issues.
• Optimize delivery routes and minimize transportation costs.

Team and Vendor Management:

• Supervise and coordinate with drivers, warehouse staff, and third-party logistics providers.
• Build and maintain relationships with vendors and negotiate service agreements.
• Conduct periodic performance evaluations of logistics service providers.

Container/Warehouse Receiving:

• Oversee warehouse operations, including receiving, storing, and dispatching goods.
• Oversee container unstuffing, including receiving, storing and dispatching goods.

Problem-Solving and Reporting:

• Address operational challenges, such as delivery delays or damaged goods.
• Analyze logistics data and prepare reports to improve efficiency and cost-effectiveness.
• Recommend and implement process improvements for overall operations.

York Hotel Singapore, located in Orchard, is an upscale 4-star business hotel with 407 well-appointed rooms and suites. The hotel offers a truly exceptional accommodation experience with multifarious facilities and amenities, including 8 well-equipped function rooms for various events. Guests can enjoy dining at White Rose Café, which serves a tempting array of Western, Asian cuisine, and Penang specialties.

Role Description

This is a full-time on-site role for an F&B Executive at York Hotel Singapore in Orchard. The F&B Executive will be responsible for overseeing food service operations, ensuring excellent customer service, managing food & beverage offerings, communicating with staff and guests, and utilizing culinary skills to enhance dining experiences.

Qualifications

Food Service and Food & Beverage skills
Customer Service and Communication skills
Excellent organizational and leadership abilities
Proven experience in F&B operations
Strong problem-solving skills
Ability to work well under pressure
Certification in Hospitality Management or related field
Knowledge about wedding banquet.

COMPANY BACKGROUND:

Our Client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

PURPOSE:

As a skilled and highly motivated individual, you will provide technical assistance and support to our users in APAC HQ and 14 Operating Companies (OpCos) in the region, ensuring seamless operations and efficient utilization of IT resources. You will also work closely with internal IT peers to successfully deliver regional projects.

KEY RESPONSIBILITIES:

• Act as escalation point to support IT engineers and Helpdesk enquiries
• Provide guidance to IT Support Engineers and Helpdesk
• Render ad hoc user support such as end user computers, software, and other IT related
• situations
• Perform administrative tasks via Microsoft 365 Admin Center (Intune, MDM, SharePoint &
• Teams)
• Conduct and maintain updated inventory of computer assets (desktops, laptops, etc)
• Collaborate with business users to research and deploy new technologies
• Establish, create new or revise existing policies, processes and procedural documentations
• Collaborate with different business departments to support company events and VIP
• meetings
• Manage and render IT support to OpCos
• Willing to travel and support different office locations in Singapore
• Any other ad hoc tasks assigned by supervisor

REQUIREMENTS:

• 3 years of related IT experience
• Minimum a Diploma/Degree in Information Technology / Engineering, or relevant
• qualifications.
• Preferably ITIL v4 Foundation certified
• Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Center
• Basic knowledge of Active Directory, Exchange and SCCM
• Good knowledge of Windows 10 and 11
• Powershell and Windows scripting is an added advantage
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently under tight schedules and with
• ambiguity
• Ability to converse in Mandarin is essential to communicate with Chinese-speaking OpCos

Interested candidates who wish to apply for the advertised position, please click "Apply"

EA Licence No: 11C5502

EA Registration Number: R23118280

Responsibilities:

• Manage the relationship between Fujitsu and its selected AMS partner
• Function as Fujitsu POC for support issue escalation, AMS issue resolution, and project initiation
• Proactively ensure AMS support is working within the bounds of the terms of the agreement
• Collaborate with Business and AMS support partners to ensure business demands are appropriately administered
• Proactively provide status on all activities to appropriate stakeholders
• Follow applicable standards, procedures, guidelines, and methodologies in the support and/or maintenance of systems
• Develop procedures, processes, and guidelines that are efficient and focused on the quality of the process or end-state deliverable
• Other projects and initiatives as assigned

Requirements and Skills:

• 3 to 5+ years strong experience working as a Service Delivery Manager for SAP Application Maintenance and Support & Project engagement in a medium organization
• Must have SAP Functional (Logistics module) or Technical Consultant hands-on experience in SAP Projects or Maintenance Support services
• Have experience in managing customer's stakeholders such as business users, IT managers etc., as well as external contractors or partners
• Well-versed with the execution of Support operations like Incident Management, Change Management/Change Request, Problem Management, Service Requests, SLA, Status reports, Dashboards, etc
• Experience in transition from project to support

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

General Administrative Support:

• Arrange and manage appointments for uniform collection
• Uniform measurements taking
• Customer Service: phone call management and handling office email
• Support various administrative tasks, such as photocopying, filing, data entry, inventory management, stock taking, rostering and reports preparation.
• Provide general support to visitors.
• Keep track of pest control, photo-copier servicing maintenance, etc
• Manage and maintain office supplies
• Assist with other ad-hoc operational duties as assigned.

Job Requirements

• Minimum 2 years of relevant experience
• Detail-oriented and organized.
• Positive attitude, and willingness to learn
• Working hours: 9:00am - 6:00pm (Mon-Fri)

Established since 2001, Preztigez Asia is a Singaporean company with over 100 staff. We are expanding and hope you can join our team!

Job Requirements:

• Guide and mentor the team
• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Required language(s): English
• At least 2 Year(s) of work experience in similar role

Job Responsibilities:

• Comply with company’s plans and vision
• Work with the Operations team to organize workflow and guide team members to their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook) - as and when hired
• Resolve problems and complaints
• Update on staff welfare
• Prepare and submit work reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process and filing
• Propose and implement staff evaluation
• Familiar with best industry practices
• Familiar with laws and regulations
• Any other ad-hoc tasks as assigned by the Management

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

The Dempsey Project is looking to hire service crew, both part-time and full time. If you are passionate about food and think fast while keeping a smile on your face, we would love to have you join our team. Working as a service crew at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management.

FT Salary: $2,300 - $2,600
PT Salary: Up to $14/hr

Job Highlights:
- 5 Days (44 hours) Work Week
- 14 Days Annual Leave
- Staff Meal provided
- 70% staff discount while on shift
- $300 Employee Referral Program
- Shuttle Bus provided from Orchard/Holland V/Botanic Gardens

Job Description:
Clearing of plates and cutleries.
Serving of food and beverage.
Collection of cash / credit payment.
Basic cleaning roles
Daily use of POS system & general admin duties
Understands and adheres to all quality standards, formulas and procedures of preparation.
Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food, and clean up.
Maintains professional standards.

Job Requirements:
No work experience required; on job training will be provided!
Possess great service attitude
Passion for people and food

Working Location:
The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

• Responding to customer service requests, diagnosing equipment problems and providing timely and effective solutions.
• Performing on-site repairs, maintenance and installations of equipment and machinery.
• Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability.
• Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance.
• Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability.

Duties and Responsibilities:

• Diagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance.
• Schedule and coordinate service visits and appointments with customers, ensuring efficient use of time and resources.
• Perform equipment installations, upgrades and preventive maintenance activities according to manufacturer specifications and service agreements.
• Test equipment functionality and performance after repairs or installations, ensuring compliance with quality standards and safety regulations.
• Provide training and technical assistance to customers and end users on equipment operation, maintenance procedures and troubleshooting techniques.
• Communicate effectively with customers, explaining technical concepts and solutions clearly and concisely.
• Responding to customer service requests, diagnosing equipment problems and providing timely and effective solutions.
• Performing on-site repairs, maintenance and installations of equipment and machinery.
• Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability.
• Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance.
• Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

About the role

You will be working in one of the trendiness café with modern decorations and professional environment. As a Tearista/Counter Crew, your key role is to take orders, prepare and serve up delicious drinks and/or food to our customers. Working with the rest of the team, you are expected to be friendly, flexible and versatile on the job. You will be working with our Store Manager and your duties shall include but are not limited to the following :-

• Prepare made-to-order beverages such as tea and coffee timely and professionally.
• Take customer orders with patience, friendliness and clearly and cashiering duties.
• Ensure tea bar and the areas around the tea bar are constantly kept clean.
• All equipment used shall be cleaned, kept and well maintained.
• Assist on opening and closing duties.
• Assist on daily stock take.
• Participate in all training programs relevant to the company’s businesses.
• Communicate well and work harmoniously with all team members
• To perform ad hoc runner duties when required.
• Work as a team and assist each other when needed.

About YOU

• Experience in latte art and drinks preparation as barista is preferred, but not required.
• Passionate, proactive, outgoing, able to connect with customer and deliver great customer service experience.
• Progressive career objective and motivate to learn and progress.
• Team player, discipline and self-starter.
• Able to work in a fast-paced and dynamic environment.
• Has a valid food and safety certificate.
• Minimum 2 years of experience as working in a restaurant/café environment.
• Love spending weekends and holidays with family and friends.

What can we offer?

• Monday to Friday.
• Closed on weekends and public holidays.
• Office hours from 8pm to 7pm.
• Staff discounts.
• Limited daily complimentary drinks and desserts.
• Uniform will be provided.
• Annual Leave (after probation)
• Medical Leave

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

Job Description:

• Greeting customers and serving customers
• Serving and giving presentations of food & drinks to guests as well as settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Other ad-hoc duties

Job Requirement:

• Able to communicate in English
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in F&B industry is advantageous. *but not mandatory