• Industry: Logistics, Forwarder
• Employment Type: Permanent
• Location: Changi Airport
• Working Days: Mon-Fri + Alternate Sat (9am - 1pm)
• Working Hours: 8am-5pm or 9am-6pm or 11am-8pm (Mon - Fri)
• Slary: up to $3,350 including allowance

【Responsibilities】

• Prepare and execute Air Waybill, for general cargo, consolidated shipments, etc using Cargowise
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Check on goods for arriving shipments
• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)
• Controls expenses to meet budget guidelines
• Coordination for import/export operations to ensure smooth delivery of shipments with the time line set by customers
• Ensure compliance with Company’s corporate protocol
• Any other duties as assigned by the Management

【Requirements】

• GCE ‘N’/’O’/Diploma level or equivalent
• 1-2 years of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers witt the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize

Job Scope:

• Provide administrative and logistical support for projects and training programmes
• Engage and work with project teams in the planning and managing project
• Engage in frequent stakeholder contact and communication of key information to facilitate delivery project management activities (interviews/test sessions)
• Provide coordination and administrative support to online survey admin
• Provide coordination and administrative support to ensure proper and timely completion of projects
• Smooth operation of training programmes- virtual classes over zoom, face to face classes, e-learning progs
• Preparation of logistics, materials, ordering of catering, zoom, evaluation forms.
• Setup/clear training materials in classrooms
• Receiving and welcoming participants and associates for interviews/tests
• Assist the group in any other admin/logistic work

Requirements:

• Preferably relevant working experience in administrative role
• Proficient in Microsoft Office applications (Word, Excel)
• Good analytical and communication skills
• Ability to work collaboratively within and with external partners
• IT savvy skills

Location: Buona Vista

Salary: $13/hour

Working Arrangement:

Contract Period: 6 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

Job Responsibilities:

• Handle incoming maintenance queries for attractions, safety issues and emergency situations.
• Create and follow-up on technical work orders to ensure smooth maintenance of the attractions.
• Input, track and report confidential data in a timely manner.
• Manage equipment issuance or exchange for various departments.

Job Requirements:

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Strong numerical skills.
• Able to perform shift work, including weekends and public holidays.
• Proficient in Microsoft Office applications.
• Possess good reasoning ability.
• Able to multitask.

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Operations Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

APPLY NOW!!!

• Minimum Diploma in Chemical Process Technology, Chemical Engineering, or Industrial Engineering.
• At least 3 years of experience in a chemical manufacturing or blending environment, with minimum 1 year of supervisory experience.
• Strong understanding of chemical blending processes and related equipment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71533 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Descriptions

• Supports pre-registration activities including referral/authorization, insurance and demographics verification, patient financial liability estimation and financial counseling on behalf of both hospital and physician practice internal clients.
• Provides a positive, rewarding and service oriented work environment, leading and supporting high quality patient centered service, an exceedingly competent and engaged staff, and the achievement of fiscal, score card and process improvement goals through a centralized support structure.
• Contributes leadership and expertise to support ongoing development of key performance indicators consistent with industry standards and meaningful to the interest of practice, hospital, finance and revenue cycle team members using quality data governance and data collection principles.
• Communicates daily with practice leadership, direct reports, physicians and executive leaders in addition to ongoing goal-oriented messaging with team members.
• Participates with and presents to leadership teams with audiences at times exceeding 100 system representatives. Reports directly to Director

Significant Responsibilities:

• Ensures that a compassionate people-focused perspective is included in all business decisions and that there is an understanding of decision implications.
• Proactively helps to manage the workforce, supporting direct reports that include Managers, Supervisors and Team Leaders.
• Challenges all levels of leadership when appropriate using knowledge of the workforce population and regulations.
• Anticipates conflicts, plans accordingly and persists in spite of resistance.
• Monitors and implements support to new and expanded health care service volumes and performance improvement initiatives in partnership with other organizations
• Enhances the success of access and revenue cycle projects by thoroughly understanding and articulating the benefits of initiatives to leadership and staff, and employing effective change management strategies.
• Actively contributes expertise to organization-wide financial stewardship and patient transparency efforts.
• Develops, defines and leads projects supporting growth of consistent, centralized and remote-worker models of pre-registration, referral/authorization and scheduling activities on behalf of entire service area and in coordination with both physician practice and hospital stakeholders.
• Uses systems thinking to recognize issues, synthesize, analyze, problem solve, evaluate, and participate in decision-making and formulate breakthrough strategies and business plans for improvement and growth.
• Provides business resource plans including analyzing and planning for resourcing, defining resource requirements and the management of individual performance and rewards recommendations.

Requirements

• Min Degree in any field
• Min of 3-5 years of experience in a healthcare setting
• Relevant experience will be an advantage
• Excellent communication skills is a must
• Good management skills of team

Interested candidates please send a copy of your resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

1. Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
2. Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
3. Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
4. Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
5. Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
6. Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
7. Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
8. Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

Requirements

• Possess Bachelor's Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect) would be an advantage
• Min 3 years relevant experience with using Cloud Service Providers, preferable with AWS experiences.
• Infrastructure as Code. (e.g. Terraform, Cloud Formation)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

* This is a 2 years contract(renewable) position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

We're looking for a friendly and efficient team player to join us in Katong! If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we’d love to hear from you! Here’s what we’re looking for:

✨ Skills Needed:

• Sweet and courteous customer service skills

Jigger & Pony Group is a pioneer in Singapore’s cocktail bar scene with the Group’s portfolio comprising of four cocktail bars and three restaurants.

Cocktail Bars:

· Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #3 Asia’s 50 Best Bars 2024 #5 World’s 50 Best Bars 2024)

· Gibson Cocktail Bar – Asian ingredients-focus meets classic cocktails

· Live Twice – Inspired by Mid-Century Japan

· Sugarhall – Rum-focused cocktail pub

Restaurants:

· Humpback – oyster bar and seafood restaurant with a focused wine & cocktail list

· Caffe Fernet – New-Italian restaurant with a view of the Marina Bay waterfront

· Rosemead – Convivial fine dining restaurant serving modern Californian cuisine

We are looking for like-minded hospitable individuals to join us as Part Time Hospitality Associate for Rosemead

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Explain food & drinks items to guests and make recommendations
• Serve food & drinks efficently
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Min 2 year of experienc in F&B environment
• Passion for hospitality and high standard of service
• Positive and out-going
• Enjoy fast pace and vibrant environment
• Speaks good English
• Able to commit to at least 3 days per week, preferably weekdays
• Working hours - 11am - 4pm
• $12 per hour

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

Job Summary

As a Client Service Manager, You would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processes.

About our Client Servicing Team

If you’re motivated by providing outstanding service to clients, then our Client Servicing team could be the perfect fit for you. We ensure seamless delivery for all our corporate clients across different processes and services. You’ll learn about the whole client lifecycle and be given the opportunity to build on your specific skills and experiences to drive your career in a direction that suits you. At the same time you’ll have the autonomy you need to drive change, ensuring we are continuously innovating to develop the banking that everyone needs to thrive in the future.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Primary point of contact for Premier Corporate Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors
• Display confidence and capability to manage client escalations swiftly, accurately and effectively.
• Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients
• Responsible for client satisfaction with service arrangement and delivery
• Work with internal stakeholders to provide end to end query resolution to client satisfaction
• Ensure that client’s SLAs are met
• Responsible for effective service recovery process through complaint logging and handling
• Maintain a professional SCB image through all interactions with clients
• Log and manage all service interactions (enquiries, complaints, incidents, client visits etc.(within GEMS/ and/or other relevant systems to ensure that client data is captured and available for client insights / analysis and identification of improvement facilities
• Build trust and strong working relationships with business and technology stakeholders.

Skills and Experience

• Experience in client servicing role
• Experience in crisis management and able to work well under pressure
• Excellent communication, influencing and negotiation skills to effectively manage internal and external stakeholders
• Confident in doing presentation for Service Review with clients

Our Ideal Candidate

• 4+ years of experience in service related or Corporate Banking client facing functions
• Good level of Cash Management, Channels and Corporate Banking/product knowledge

Role Specific Technical Competencies

• Excellent communication skills
• Excellent interpersonal skills
• Problem solving skills
• Detailed orientated

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

YOUR AREA OF RESPONSIBILITY:

· Independently repair and troubleshoot pneumatic, electric, and hydraulic lifting equipment

· Assist with emergency and unscheduled equipment repairs

· Ensure all assigned tasks are completed within the specified timelines

· Perform additional duties as directed by the Service Manager

REQUIREMENTS:

· ITE/Diploma in Mechanical Engineering

· 3–5 years of mechanical engineering experience in the hoist and crane industry (mandatory)

· Ability to independently repair and troubleshoot pneumatic/electric hoists and electric overhead travelling cranes

· Possession of a valid Singapore Class 3 driving license is required

· A proactive, can-do attitude, strong multitasking abilities, self-motivation, commitment to customer satisfaction, and the ability to work both independently and as part of a team

· Candidates with extensive experience may be considered for a supervisor role

· Preference will be given to Singaporeans

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Serve and attend to customers

• To ensure that the tables set up are set according to the standard

• Maintains cleanliness at working station and service pantry for smooth operation

• Keep general appearance and maintenance of restaurant

• Follow correct sequence of service outlined in the Standard Operating Manual

• Clean and remove dishes from the table after service is completed

• Maintains excellent grooming standard at all times

• Other duties as assigned by superior

Requirements:

• Excellent communication and interpersonal skills

• Service-oriented and able to work in a fast-paced environment

• Excellent team player

• Cheerful personality

• Willing to work on weekends/public holidays

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Work with our specialist team on the Common Fleet Management System (CFMS).
• Monitor bus service performance in a real-time environment and take the necessary actions to minimise service delays, using online resources and support systems
• Resolve emergencies and restore service disruptions to ensure service reliability of our buses on the roads
• Support the team in achieving optimal deployment of buses and Bus Captains

Requirements:

• GCE 'A' Levels / Diploma in any discipline
• Relevant working experience in Operations is an advantage
• Analytical, with excellent problem-solving and organisational skills
• Composed, with the ability to respond effectively to stressful or unpredictable situations
• Proficient in MS Office applications
• Able to perform shift work
• Ability to identify colours (as candidates are required to monitor the system, which require good attentive and good eye sights to avoid any inconvenience or missed out)
• Service Controller to communicate and take emergencies enquiries from Chinese/Malay/Indian/Eurasian Bus Captains. Proficiency in Mandarin/English is essential.

Special Benefits & Others:

Successful candidate will entitled Retention bonus of $3000 & monthly controller allowances of $600*

*Terms & conditions apply

Extensive training in operational policies, procedures and service controls, as well as system usage, will be provided for successful candidates.

We regret that only shortlisted applicants will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

Please feel free to let me know if you require any clarifications.

Contract Position: January/February to December 2025

About Clarion Events

We are the world largest privately owned event and exhibition organiser, known for our innovative approach, market-leading events and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.

At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retaining talented employees and nurturing loyal partnerships. we focus on creating long-term value and sustaining leadership in all our sectors.

Key Responsibilities

• Support events project team including conferences, exhibitions, virtual events and other ad hoc meetings.
• Running virtual events and webinars, platform set up, speaker liaison, and live stream coordination including chasing speakers recording & webinar materials, designer and editor, prepping speaker onboarding, conduct tech checks and rehearsals, webinar show calling etc.
• Ability to liaise with senior industry stakeholders with effective communication and language.
• Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios, including event floorplan.
• Production and timely communication of correct and detailed technical manuals for exhibitors.
• Manage all speaker requirements (C-Suite / Senior Management level) to ensure that the conference programmes run smoothly.
• Arrange travel and accommodation for staff and speakers within a pre-set budget.
• Respond quickly and calmly to requests from speakers, sponsors, overseas partners and exhibitors pre-event and onsite.
• Manage suppliers and orders for all event signage, AV, venue, catering, printings, sponsored items etc.
• Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with approval.
• Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance.
• Assist the Operations team with any other ad hoc tasks as required. Includes ad-hoc administration tasks as required by Head of Operations.
• Work as part of a team delivering the operations for medium/ large conferences and Exhibitions.
• Available to travel in APAC.
• Report to Operations Director, and work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.

Knowledge, Skills, Attitude and Behaviour:

• Demonstrate clear and effective communication of ideas and processes
• As the successfully candidate will need to liaise with speakers and exhibitors from China, knowledge (written and spoken) of Mandarin is essential.
• Experience in the MICE industry and virtual events is desirable
• Organised and methodical
• Strong social and communication skills
• Able to deal with a broad range of people
• Self-motivated and able to take responsibility
• Keen to embrace and learn to use new technology and IT systems
• Able to work within a team
• Adaptable
• Problem solver
• Good attention to detail
• Able to manage time effectively
• Work calmly under pressure
• Prepared to work additional hours and weekends in the lead up to events (when necessary)

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Regular Responsibilities

• To organise and manage matters relating to correspondences and reports within the Service Division - Business Centre Asia
• Organizational duties including but not limited to Powerpoint presentations, memo preparations, management statistics and evaluations within the Service Division.
• Back office system (SAP) organization and maintenance
• Handling of customer complaints
• Training co-ordination within the Service Division
• Organization and maintenance of customer contracts.
• Planning and organization of on-site customer management meetings and reviews.
• To handle other matters related to Service Division as and when such matters arise.

Minimum Requirements

• Good command of both written and spoken English
• Good computer skills, i.e. Microsoft Office, etc
• Responsible and detailed orientated
• Good personality and strong interpersonal and communication skills
• German language and SAP S4/Hana knowledge of advantage