• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Junior Operations - Shipping company

Salary: $3000 max

5 days work week

Location: Tampines

Job Scope:

Manage the Shipment between Asia and our French overseas Office in the French Islands.

Liaise with overseas French colleagues in daily shipment activities.

Support the Key Account Manager and solve day-to-day issues and Key Performance Indicators are being met.

Plan for Consolidation / FCL or Air freight services from Asia to the French Islands.

Any other Ad hoc task assign by the Key Account Team Leads.

Job Description: HR & Operations Executive – Singapore

Position: HR & Operations Executive
Location: Singapore
Employment Type: Full-Time

Role Summary

We are seeking a HR & Operations Executive to take on a critical role in managing the company’s human resources, office operations, and strategic programs. This hybrid position requires a highly organized and detail-oriented individual who can oversee HR processes, manage office operations, and lead the coordination of key strategic projects and programs. The ideal candidate will thrive in a dynamic environment, working closely with senior management to drive operational efficiency and support the company’s most important initiatives.

Key Responsibilities

1. Strategic Program & Project Management

• Organize and coordinate the most important programs the company is involved with, ensuring seamless execution.
• Drive processes from an operational and administrative standpoint, ensuring projects are delivered on time and within scope.
• Track project progress, create detailed plans, and report updates to stakeholders.
• Collaborate with cross-functional teams to align program objectives with organizational goals.

2. Human Resources Administration

• Draft, review, and manage employment contracts, offer letters, and other HR documentation.
• Oversee onboarding and offboarding processes, ensuring compliance with company policies and a positive employee experience.
• Maintain and update employee records, including leave management and benefits administration.
• Address HR-related inquiries and liaise with external consultants or vendors as required.
• Ensure compliance with local employment laws and regulations.

3. Operations Oversight

• Support cross-departmental projects to ensure operational alignment with business objectives.
• Manage budgets, process expenses, and coordinate vendor payments.
• Develop and implement process improvements to enhance operational efficiency.
• Monitor adherence to company policies and local regulations.

4. Executive Support

• Provide high-level administrative support to senior management, including calendar management, meeting scheduling, and travel coordination.
• Prepare meeting agendas, document minutes, and track action items.
• Serve as the primary point of contact for internal and external communications on behalf of senior leadership.

5. Ad Hoc Support

• Lead or assist with special projects and initiatives as assigned by senior leadership.
• Act as a backup for other roles when needed to maintain operational continuity.

Qualifications & Skills

• Educational Background: Diploma or degree in Business Administration, HR, Project Management, or related fields.

• Experience:Minimum 1-5 years in an HR, operations, or project management role.
  Proven experience in managing strategic projects or programs is highly desirable.
  
• Skills:Strong knowledge of HR practices and local employment laws.
  Excellent project management skills, including the ability to plan, execute, and track progress.
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  Familiarity with tools like HRIS systems, Slack, or Trello is an advantage.
  Exceptional organizational, multitasking, and time-management skills.
  Excellent communication skills in English, both written and verbal.
  
• Key Traits:Proactive, solution-oriented, and resourceful.
  Detail-oriented with a focus on accuracy and timeliness.
  Capable of handling sensitive information with integrity and professionalism.
  Strong leadership and collaboration skills with a positive, team-oriented attitude.
  

Details:

• Basic $1900
• Monthly Fixed Allowance: Shift Allowance $1050
• Fire fighting allowance: $120
• Working Location: Penjuru/Banyan/Sakra (Open to all)
• Working hours : Shift (730am to 730pm/ 730pm to 730am)
• AWS + VB provided

Job Scope

• Responsible for the smooth and safe execution of all operations activities assigned in the terminal
• Assist in cleaning and preparation of tanks, pumps and lines for change of product service.
• Attend to loading arms/ hoses connection and ship / shore access ladder.
• Conduct and perform all terminal operational work
• Ensure compliance of local regulatory and company’s standards.
• Deliver customer expectations and standards.
• Report incident any incident occurred in the terminal immediately to the terminal management

Requirements:

• Diploma in any studies
• Familiar with the petroleum and chemical products handled and the terminal operating system in the control room, tank farm and jetties
• Familiar with terminal operations work and is technically sound
• Familiar with terminal equipment and assets
• Familiar with terminal fire-fighting and emergency procedures
• Well verse with the operation procedures
• Knowledge of safety, health and environment regulatory requirements
• Compliance with regulatory requirements

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Tan Kah Lee
EA Personnel Reg No.: R23116010

Purpose and Scope

• Responsible for the daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

Qualification, Skills and Experience

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

ROLES & RESPONSIBILITIES

Supervise day-to-day operating process and maintain daily operation.

Monitor and maintain process quality according to company standards.

Ensure that the workplace is properly maintained and clean.

Maintain a positive and professional approach with customers.

Resolving of conflicts in a professional way.

REQUIREMENTS

Minimum 3 years relevant experience

Good team management skill

Strong analytical, problem-solving & decision-making skills

Must hardworking and responsibility.

Key Responsibilities:

• Data entry for submission of documents

• Ensuring the accuracy and reliability of sales data

• Recording figures and updating progress of insurance applications

• Managing client data by using CRM and ERP systems

• Following up and supporting in clearance of outstanding underwriting requirements

• Approving applications according to internal and external processes and systems

• Supporting any administration needs of the department in case management and documentation

• Maintaining insurance product library, Fact Find Form and Commission Rebate Calculator

• Involved in sales campaigns and liaise with the various stakeholders to ensure that these campaigns are successfully launched, tracked and fulfilled

• Involved in the improvements and enhancements of existing systems and processes

• Maintaining and updating department processes and work flows

• Assisting in ad-hoc projects and tasks assigned

Key Experience:

· Competent with Microsoft Office Applications

· Good knowledge of insurance fundamentals

· Meticulous and attentive to details

· Self-driven and pro-active to work independently

· Highly adaptable to dynamic work environment and embrace new changes

· Ability to work under tight timeline

· High level of integrity and takes accountability of work

Education:

· Preferably a Diploma in Business Administration or related field

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally.

Who you are:

As our business and platform continue to grow rapidly, we are expanding our team and seeking a highly skilled Director, Revenue Operations for Asia-Pacific (APAC) to oversee the delivery of revenue-driving initiatives across Business Development, Client Servies (CS), and BD Advertiser. The Revenue Operations department is pivotal in driving commercial priorities, scaling processes through continuous improvement and innovation, and ensuring operational excellence.

In this role, you will be a key member of the Regional Revenue Operations team, responsible for supporting the regional implementation of global initiatives, developing localized best practices, acting as a strategic thought partner to APAC BD/CS leadership, and ensuring seamless communication across markets. The ideal candidate will have a strong operational background, excellent project management skills, and the ability to collaborate effectively with both regional and global teams to achieve successful execution in a fast-paced environment. Your ability to navigate a diverse and complex region and continuously refine operational strategies will be crucial. You thrive in ambiguity and driving forward solutions.

Success in this role will be defined by your ability to strategically anticipate the evolving needs of commercial leadership, proactively drive high-impact initiatives with autonomy, and consistently deliver transformative operational solutions that align to both the broader objectives of your regional stakeholders and to the global initiatives that they must align to.

What you’ll do:

• Serve as the strategic operations lead for the commercial team in APAC, influencing through actions and results rather than authority.
• Operate in a player-coach capacity, balancing individual contributions with mentoring a small team, with the potential to lead and scale the team as the business grows.
• Act as a main point of contact for all APAC operational aspects within the commercial team, ensuring smooth and effective operations.
• Collaborate deeply to ensure cohesive execution of strategic initiatives with cross-functional teams including Marketing, Commercial and Sales Training, Sales Strategy, Product, Finance, and Legal to support the commercial organization.
• Anticipate leadership needs and autonomously drive initiatives that align with commercial priorities.
• Develop and implement localized best practices that align with global initiatives, ensuring they are effectively communicated and adopted across markets.
• Manage multiple interconnected initiatives in a complex, matrixed environment, ensuring all projects are delivered on time and meet strategic objectives.
• Continuously identify and implement process improvements to enhance operational efficiency and effectiveness.
• Takes a customer first approach and leads any change management efforts related to process/system improvements and organizational restructuring to ensure smooth transition and adoption of new practices
• Serve as the voice of the APAC commercial teams needs in the development of global process and tooling

What you bring to the table:

• 10+ years of proven experience in a sales or client services strategy & operations function, with programmatic or advertising experience being a plus.
• 3+ years of proven experience in a player-coach role with direct team management and mentorship responsibilities.
• Proficiency in multiple languages is a plus with the ability to communicate effectively across diverse linguistic and cultural backgrounds.
• Strong technical and operational aptitude with the ability to manage complex projects and processes.
• Passion for understanding and adapting to local cultures and work practices.
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Highly organized, with the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
• Ability to influence stakeholders and senior leadership through results-driven actions rather than formal authority.
• Proven ability to build strong relationships with VP-level leaders and above., and drive consensus with multiple stakeholders across complex issues.
• Analytical mindset with experience in creating strategic plans, setting success metrics/goals, and adapting them based on performance.

• Assist in the planning and coordination of port operations, including vessel arrivals, departures, and cargo handling.
• Oversee daily port operations to ensure compliance with safety regulations and operational efficiency.
• Act as a point of contact between shipping lines, terminal operators, and regulatory agencies to facilitate smooth operations.
• Maintain accurate records of cargo movements, shipping schedules, and operational metrics for reporting purposes.
• Assist in the allocation of resources, including labor and equipment, to optimize operational productivity.
• Identify operational challenges and collaborate with teams to develop and implement effective solutions.
• Ensure adherence to safety protocols and environmental regulations within port operations.
• Assist in managing inventory levels of supplies and equipment necessary for port operations.
• Analyze operational performance data to identify trends and areas for improvement.
• Prepare and present operational reports to senior management, highlighting key metrics and performance indicators.

Requirements:

• Minimum local polytechnic diploma in any discipline
• Willing to work 12 hours rotating shift

Wong Li Qi (Jolin)

R2096313

We are looking for a mobile operations assistant to help deliver and collect small parts, take on site measurements and assist with small jobs on site. Successful candidate must have minimum class 2B licence and be able to read and speak English.

We will provide a class 2B motorcycle which the successful applicant will be able to use, they will also be allowed to take the motorcycle home with them and use it for personal purposes.

Working hours will be from 8:30am till 5:30pm Monday to Friday and 9am till 1pm on a Saturday. There may also be overtime if necessary. Please contact us if you are interested and we will get you in for an interview.

Proven experience in retail management or a supervisory role.

Analytical mindset with a focus on problem-solving and decision-making.

• Customer-focused mindset with the ability to handle challenges calmly.
• Flexibility to work weekends, holidays, and extended hours as needed.

Location: Remote

Job Type: Full-time

Job Summary:

We are seeking a detail-oriented and proactive HR Operations Executive to manage key HR and administrative tasks, including generating salary slips, preparing invoices, handling SAT test applications, processing Employment Pass (EP) applications, creating job postings, and engaging with candidates for job opportunities. The ideal candidate will have a strong background in HR operations and a passion for improving organizational efficiency.

Key Responsibilities:

1. Payroll & Documentation:Prepare and issue accurate salary slips for employees on a monthly basis.
   Maintain employee payroll records and ensure compliance with legal standards.
   
2. Invoicing:Create and manage invoices related to HR services, ensuring accuracy and timely delivery.
   
3. SAT Test & EP Applications:Assist candidates with SAT test applications and ensure all required documentation is completed.
   Handle Employment Pass (EP) applications and ensure compliance with regulatory requirements.
   
4. Job Postings & Candidate Engagement:Draft and post job descriptions on various platforms to attract suitable candidates.
   Proactively reach out to candidates for job opportunities through emails, calls, and professional networks.
   Coordinate interviews and follow up with candidates to ensure a positive recruitment experience.
   
5. HR Administration:Maintain and update employee records in the HR management system.
   Generate HR reports as required for management or compliance purposes.
   

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven experience in HR operations, recruitment, or a similar role.
• Strong knowledge of payroll processing and HR documentation.
• Familiarity with Employment Pass (EP) application processes.
• Excellent organizational and multitasking skills.
• Strong communication skills and ability to engage with candidates effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.

Preferred Skills:

• Experience in using job boards and recruitment platforms.
• Knowledge of labor laws and compliance requirements.
• Ability to handle sensitive information with confidentiality.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties & Responsiblities:

Pre-Opening

• Write, review and update Standard Operating Procedures (SOPs) and Risk Assessment (RA) to ensure they are clear, easy to follow and compliant with industry standards, regulations and internal policies.
• Work closely with procurement to purchase, coordinate the deliveries and move-in of the furniture, fittings and equipment.
• Create and lead test scenarios to stress test the equipment, systems and processes. To be able to identify and resolve gaps.
• Lead the hiring process including recruitment, interviews and selection of the team members.
• Conduct familiarisation and onboarding trainings for the team members.

Attractions Operations

• Perform attractions wide and department duty coverage role, providing communications to other departments, including incidents management.
• Perform shift responsibilities and ensure smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality.
• Manage ticketing and cash handling procedures.
• Ensure all attractions operate in accordance with safety regulations, quality standards and company policies
• Ensure delivery of excellent guest experience, including management of guest feedback on-ground and closing service lapses.
• Review, propose and execute ideas to improve business growth, attraction enhancements, safety standards, guest experience and operational efficiency
• Recruit, train, and develop team members to maintain high levels of engagement, performance, safety and guest services, fostering a collaborative and performance-driven environment.
• Responsible for team members management, including manpower planning/deployment and performance reviews to ensure high employee morale and productivity.
• Assist to generate reports and perform data analysis.
• Assist in wildlife management efforts.
• Manage assigned portfolio and projects.
• Other relevant duties as assigned.

Job Requirements

• Diploma or Degree.
• At least 3 years of relevant experience, preferably with experience in leadership and project management.
• Attractions’ experience will be an added advantage.
• Service driven, pleasant, courteous, and confident disposition.
• Excellent communication skills with good command of written and spoken English.
• Excellent team player who can also work independently.
• Resourceful self-starter with a keen work attitude, good with time management and problem-solving.
• Proficient in Microsoft Office applications (Word, Excel and Powerpoint).
• Able to work on rotating shifts including weekends and public holidays.

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Fraud Operations Lead you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

As the Fraud Operations Lead, you will lead the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. This role will report into the Head of Core Operations for Trust.

The Role Responsibility:

1. Strategy Development:

· Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite

· Stay informed about industry trends, emerging fraud threats, and regulatory changes.

· Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement.

2. Leadership and Team Management:

· Lead and manage the fraud operations team, including hiring, training, and performance evaluations.

· Foster a culture of risk awareness and continuous improvement within the team.

3. Fraud Detection and Prevention:

· Oversee the implementation of fraud detection systems and technologies including rule management

· Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks.

4. Policy Development:

· Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.

· Periodically review and update policies based on new threats and changes in the regulatory landscape.

5. Collaboration:

· Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework.

· Work with law enforcement and external agencies to address and investigate fraud incidents.

6. Reporting and Analytics:

· Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts.

· Utilise data analytics to improve decision-making and enhance operational efficiency

7. Customer Awareness:

· Work with Product team to develop programs to improve customer awareness on fraud and scams

Role Specific Technical Competencies:

Skill

Target proficiency level

Data analysis tools and fraud detection tools

Advanced

Knowledge of relevant regulations and compliance requirements (e.g., AML, KYC)

Advanced

Decision-making

Advanced

Our Ideal Candidate:

· 10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector.

· Strong understanding of fraud detection technologies and methodologies.

· Good understanding across banking fraud schemes that are relevant to a Digital Bank, with in-depth knowledge of Payment Fraud

· Excellent analytical, organizational, and leadership skills.

· Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

· Appetite for continuously improving and streamlining processes and the way we work.

· Self-motivated, delivery focussed and able to work well under tight timelines and pressure.

· Able to thrive in a VUCA (volatile, uncertain, complex and ambiguous) environment typical of fast growth startups

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

THK Disability Service Division runs five main Homes and Hostels for the Disabled. The division aims to ensure that adults with disabilities enjoy the highest possible quality of life, especially in the areas of health and well-being, participation, independence, decision-making and inclusion. Structured programmes are designed to suit the residents of different age groups and profiles to train and develop their capabilities in self-help, community living, socialization, perceptual-cognitive and motor skills.

As an Operations Executive, you will be responsible for assisting with the management of the Home's daily operations. You are required to ensure the welfare, safety and care of our clients. You will manage and optimise all operations relating to but not exclusive to:

Client Management

• Ensure clients' personal hygiene and cleanliness are maintained
• Ensure the safe custody of clients
• Work closely with Nursing team, Dietitian and Speech Therapist to ensure clients' dietary needs are met
• Assist in liaising and managing feedback from clients/ clients' Next-of-Kin (NOK)
• Assist to resolve conflicts among residents

Building and Equipment and Maintenance Schedules

• Assist in carrying out preventive and corrective maintenance on the Home building and facilities
• Liaise with Estate Manager immediately for urgent repairs, for example: pipe bursts, roof leakages, electrical faults etc.
• Accompany Estate Management staff and contractors and show them around area of work
• Supervise contractor performing repair work in the Home to ensure work is satisfactorily carried out
• Arrange for servicing and repair of the fire-fighting equipment, fire alarm system, intercom system, emergency lighting system and all other equipment in the Home
• Liaise with Estate Manager on pests control management
• Evaluate reported facility/ equipment faults and inform the appropriate persons
• Identify and recommend suitable rectification works and costs to ensure optimal functioning
• Review and recommend maintenance schedules of all appropriate tools and equipment
• Ensure work schedules and documentations are completed timely and accurately
• Support Workplace Safety and Health (WSH) activities to ensure organisational and regulatory requirements are followed when maintenance works are carried out
• Vendor Management

Inventory Management

• Ensure inventory accuracy of equipment, furniture, consumables and all other stocks in stores
• Liaise with central store and internal store in management of fast-moving inventory
• Be accountable for delivery schedules and movement of inventory.
• Improve logistics flow by monitoring wastage and costs reduction
• Key contact point for suppliers and external partners

Vendor Management

• Maintain inventory cards for equipment and furniture and update them as necessary
• Update all inventory of the Home

Manpower Management

• Facilitate the planning of work schedules and deployment of Healthcare Attendants
• Facilitate effective work processes
• Facilitate capability development of Healthcare Attendants

Others

• Liaise with Public Utilities on power meter reading, all gas appliances repair and servicing, enquiries and complaints
• Conduct briefing to the Nursing Aides and Healthcare Assistants

• Diploma in any field
• Preferably candidates with at least 1 year of relevant working experience
• Comfortable working with children and adults with multiple disabilities

• Comfortable working with children and adults with multiple disabilities
• Analytical and project management skills
• Be sharp and with Growth Mindset
• Possess good team ethics and strong communication skills
• Work well in a dynamic work environment
• Able to perform shift work and working on weekends
• 5-day work week: 2 rotating day shifts

• Fresh Graduates in Business or Logistics and Supply Chain are welcome to apply
• Job location: Jalan Buroh (West area)
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!

General Responsibilities:

Customer Care Centre (CCC) Operations:

• Support Business Operations Manager on identifying, evaluating, and driving operations excellence in processes and call agents’ efficiency.
• Support Business Operations Manager on ensuring timely execution of all continuous improvement initiatives.
• Support Business Operations Manager to lead cross-functional collaboration between CCC and CM to ensure pricing maintenance accuracy and timeliness.

Client Management (CM) Operations

• Support Business Operations Manager on ensuring operational excellence of client management team with regards to successful fulfilment of clients’ key performance index and achieve high clients’ satisfaction scores
• Support Business Operations Manager on the negotiation process for renewal. Preparation of contracts, providing accurate inputs on pricing and contract terms.
• Support Business Operations Manager to establish relationships and identify upselling opportunities (Value Added Services) for existing clients.
• Support Business Operations Manager on assessing the current business profitability to ensure long-term sustainability and retention of profitable clients / business lines.
• Manage business integration process for new clients to ensure smooth client integration.

Job Requirements:

• Demonstration of operational experience in applying project management principles for medium- to large-sized projects in similar industries for 3/4PL service.
• Demonstrate business acumen, analytical and business analysis skills.
• Comfortable working with data and data analytical tools/applications to develop and present dashboards and analytical reports.
• Demonstrate skills in market research and audit.
• Proven client and customer account management skills
• Demonstrate ability to manage global/regional/country level assignments and projects.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English (both written and spoken)

Key Responsibilities:

Team and Operations Oversight:

• Assist the Department Head in supervising a team to ensure smooth operations and achieve organisational objectives.
• Maintain an effective internal control framework.
• Ensure accurate and timely reporting, including bank reconciliation and account analysis.

Policy and Process Management:

• Evaluate and refine policies and processes for compliance and productivity improvement.
• Drive changes in finance operations to meet evolving business needs.
• Stay updated on technological advancements in Accounts Payable (AP) and Accounts Receivable (AR) systems, implementing best practices.

Investigations and Audits:

• Investigate abnormalities detected by data analytics and report findings.
• Liaise with auditors, bankers, internal divisions, and vendors on payment-related matters.

Project Management:

• Lead process simplification and standardisation initiatives.
• Participate in technology-driven projects such as Robotic Process Automation and Data Analytics.
• Contribute to the development, migration, and enhancement of financial systems.

Requirements:

• Degree in Accounting, ACCA, or equivalent.
• Minimum of 5 years of relevant commercial experience, preferably in a managerial role.
• Experience with accounting systems (e.g., SAP, Workday) and system implementation, including User Acceptance Testing (UAT).
• Strong knowledge of GST and Withholding Tax.
• Audit experience is advantageous.
• Excellent interpersonal, written, and presentation skills.
• Strong analytical, organisational, and multitasking abilities.
• Self-motivated, meticulous, and adaptable to a dynamic, fast-paced environment.

Interested candidates, please send your updated resume to [email protected]

• Location: Queentowns/Redhill
• Salary: $2500 - $3200
• Working Hours: 8am - 5.30pm

Job Duties:

• Manage logistics, including scheduling, room reservations (if applicable), and coordinating security arrangements.
• Provide timely updates to participants regarding class schedules, venues, and any changes to course dates.
• Assist in the preparation and distribution of essential materials, such as course materials, reports, attendance lists, and post-course survey links.
• Oversee the administration and compilation of end-of-course feedback.
• Serve as the main point of contact for trainers, vendors, and participants to ensure the smooth execution of courses.
• Keep the relevant authorities informed of upcoming courses.
• Ensure prompt invoicing and payment to trainers and vendors.
• Maintain up-to-date attendance records on the authority's platform.
• Additional responsibilities include, but are not limited to, proper e-filing of documents for audit purposes and managing ad-hoc projects.

Requirements:

• Singaporean only
• Diploma and above
• Open to entry-level candidates, adaptable and flexible.
• Capable of providing insightful analysis based on post-course survey feedback.
• Strong written, verbal, and interpersonal communication skills.
• Detail-oriented with a keen eye for accuracy.
• Able to work independently while also being a collaborative team player.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Key Responsibilities:

Shipments:

• Shipping / Logistics - Arrangements and follow-up on incoming / outgoing shipment, locally and internationally.
• Documentation – Preparation of Shipping documents, request forms, shipping invoices, customs declaration documentations, etc.

Inventory Management:

• Inventory Management and shipment around the APAC region.
• Ensure inventory listing for all warehouses is updated and communicated with the team through Microsoft SharePoint

Event Management:

• Manage Marketing activities roll-out for the Singapore Market, working in collaboration with Regional MPM and RMS.
• Coordinate logistics, such as catering, venue booking, and transportation.
• Prepare materials and set up for events.
• Greet and assist visitors in a friendly and professional manner
• Handle Purchase Requisitions for Manpower / Marketing activities support purposes.

Administration:

• Point of contact for the APAC Marketing Team
• Updating the A.Com website to ensure new webinars and events are included on a weekly basis.
• Generate monthly expense overview report for Marcom Manager to keep track of the team’s budget allocation and invoicing status. Keep track of the Team’s Blanket POs (BPO) for key projects and work with agencies to ensure invoicing is done on time.
• Generation of Monthly Budget Report
• Update APAC Sharepoint site, including the events calendar on a weekly basis.
• General Invoicing – raising POs, updating QuickBase (budget tool)
• Organise team lunches / meetings as required
• Organise all logistics for the team
• Provide administrative support to APAC Marketing team.
• Assist with onboarding new employees, including preparing workstations (in Singapore) and orientation materials.
• Handle confidential information with discretion.

Administration Support for AVP:

• Support AVP APAC Field Marketing with any admin related tasks

Qualifications

• Diploma or Bachelor Degree in Marketing, Business Administration, Business Management or any other related field
• Minimum 3 - 4 years of relevant experience
• Experience in handling platforms such as SAP CRM, SAP ARIBA, Microsoft SharePoint, ASANA

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)