Description

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

(Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability.)

Requirements

As the Trading Operations Analyst APAC, you will be responsible for overseeing critical aspects of our trading operations in the APAC region during weekends (with an adapted schedule from Thursday to Monday for example). You will play a key role in shaping trading strategies, ensuring governance and compliance, and managing the daily operational activities of the trading team. Your ability to manage risk, coordinate interdepartmental activities, and foster strong client relationships will be essential to the success of our trading operations in Singapore.

Responsibilities

Strategy & Governance:

• Manage trading routes for efficiency and profitability.
• Establish and maintain governance structures.
• Enforce transaction authorization policies and document-optimized trading processes.
• Oversee tools and external service providers.

Security & Risk Management:

• Implement transaction monitoring for trading events and funding activities.
• Safeguard vault and whitelisted addresses.
  

Interdepartmental Coordination:

• Facilitate communication between departments.
• Provide operational tools for efficiency.
• Streamline client deployments and trading launches.

Database & System Management:

• Maintain databases and ensure system interoperability.
• Manage security tools and configurations.

Reporting & Analytics:

• Generate PnL reports and manage fund deployment.

Critical Task Handling:

• Open exchange accounts.
• Manage new fees and aggregation feeds.

Background and skills:

• Bachelor's degree in finance, economics, or a related field (MBA or relevant certifications a plus).
• At least 2 years of experience in cryptocurrency trading operations or financial markets.
• Strong knowledge of cryptocurrency exchanges, trading platforms, and blockchain technology.
• Excellent understanding of risk management and security protocols in the cryptocurrency industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and make informed decisions under pressure.
• Regulatory compliance knowledge and experience is highly desirable.
  

Benefits

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household)
• Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process
Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply:

1. HR call (30')
2. Technical Interview (45') with the Lead Trading Ops APAC
3. "Head of" Meeting (45') with the Head of Trading Ops
4. Culture Interview with the HR (30') and Founder Interview with the COO (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Company Background

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

Core Responsibilities:

· Answering product and service questions

· process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction

· Work closely with internal stakeholders to ensure timely, effective, and efficient service to customers.

Requirements:

· Proficiency in mandarin to liaise with mandarin speaking associates

· Good communication and interpersonal skills

· Prior working experience in a call center environment is welcomed.

Additional Info:

· Office located at Jurong (Toh Guan)

· Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm

· Salary $2500 -$2800

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

Job Description

• Perform regular inspections, maintenance, and servicing of air compressors to ensure proper functionality and avoid breakdowns.
• Diagnose mechanical and electrical faults at customer’s site.
• Repair or replace damaged parts, such as valves, pistons, motors, and filters, to ensure the compressor operates efficiently.
• Maintain records of maintenance schedules, repairs, and parts replaced, and report on the system’s operational status.
• Advise users about general operations and maintenance requirements.

Job Requirement

• Possess a Class 3 driving license is an advantage
• With related experience in servicing industrial machinery
• With electrical and mechanical knowledge
• Have basic computer knowledge in preparing report

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

What's on offer:

• Industry: Aviation
• Location: Airport
• Remuneration: Competitive base salary + AWS, for experienced hires, + shift allowance and OT.
• Additional Benefit: $5000 sign-on bonus.

Customer Service Officer
Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards. Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities. Additionally, assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.A diploma in any discipline

• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• A local diploma in any discipline

Customer Service Agent

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers
• with NITEC or Higher NITEC

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/ N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / ervice & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Requirements:

• VERY Strong leadership skills
• Able to command and handle a staff of 20 people
• Have good Customer service
• Familiar with multi-function printers and photocopier machine's features and specifications is AN ADVANTAGE

Responsibilities:

• Data encoding
• Inventory of copier machines
• Knowledge of accounting is A MUST
• Knowledge in using AUTOCOUNT accounting software is an advantage
• Issuance of invoices
• Collection of payments from customers
• Will perform HR functions such as interviewing, hiring and processing the employment

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Roles & ResponsibilitiesOversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Review staff roster to ensure adequate manpower for each outlet
Analyse inventory levels to propose purchases for the outlet
Monitor and report sales, quality and service performance of the outlet
Develop strategies to achieve sales targets according to customers' profiles
Plan operational budgets for the outlet
Coordinate crisis response and recovery activities in accordance with business continuity policies
Interview and train new staff
Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
Develop and review new and existing work processes and procedures in accordance with process improvement reviews
Propose to management on the initiatives for continuous improvement within the outlet
Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Formulate SOP and implement the system and policies for efficient operations
Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
Analyse current customers' profiles and preferences to provide targeted recommendations
Maintain a close and professional relationship with regular clientele
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Recommend initiatives to minimise customer service performance gaps
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
Implement customer loyalty strategies
Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures

What you'll be doing

• Oversee linen, laundry, and food services, ensuring quality, safety, and timely delivery to meet patient needs
• Manage bed utilisation, optimising patient flow and coordinating admissions and discharges with clinical teams
• Handle claims management, ensuring accurate submission and compliance for timely reimbursements
• Conduct regular hospital inspections, maintaining compliance with health and safety standards
• Lead procurement, vendor management, and project execution to ensure efficient hospital operations
• Supervise staff performance, training, and development, while managing budgeting and financial efficiency

What we're looking for

• Bachelor’s degree level and above in Healthcare Administration, Business Administration and/ or related studies
• 5 - 7 years of experience in similar healthcare operations management, perferably in a hospital setting
• Proficient in project management and financial analysis

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Workshop Manager/ Bodyshop Manager

The Body shop Manager directs work activities of the Body shop staff, including their observance of their deadlines and productivity levels, as well as the maintenance of quality standards.

Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

JD for Workshop Manager/Bodyshop Manager

• Direct work activities of Body & Paint shop employees
• Ensure high efficiency and productivity levels in meeting delivery deadlines
• Conduct daily brief/monitoring on attendance, productivity, workplace safety and other Body shop matters
• Conduct daily follow up to ensure repair job executed timely to meet delivery deadlines.
• Enforce quality repair work done consistently through correct usage of tools and repair methods
• Vendor & Workshop Cost Control to ensure company’s interest is maximised
• Ensure all process check and final quality inspections done to achieve zero return jobs
• Ensure adequate protection customers vehicles and their belongings treated with care
• Handle all internal shop floor issues & customer complaints. To provide resolution in timely manner
• Enforce control on supplies/consumables usage to reduce wastage
• Establish/ enforce procedures/ tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases
• Identify problems, develop and introduce systems and procedure to streamline efficiencies
• Create/distribute periodical reports to management on repair status and Bodyshop performance indicators
• Prepare and co-ordinate for Workshop Meister Examination
• Attend Operations & Management Meetings
• Ad-hoc requests from Management

Responsibilities:

• Report directly to Project Director on budgeting, schedules, materials, resources related to the project
• Must be able to execute project independently from start to end (with minimal supervision)
• Maintain adequate project documentation and ensure that all tender submissions comply with project specifications
• Manage the day-to-day site operations
• Work with suppliers, vendors, main and sub-contractors as well as other external vendors necessary to ensure that deadlines are met
• Liaise with clients and manage expectations
• Ensure resources and manpower are sufficient
• Develop and maintaining excellent client relationships
• Other duties as assigned

Requirements:

• Degree, Diploma in Mechanical & Electrical Engineering or equivalent
• Specialist Diploma in Construction Productivity (SDCP) is preferred
• Minimum 5 years of relevant work experience as Project manager in commercial, residential and governmental projects
• Ability to work independently and well under pressure to meet crucial deadlines
• Highly organized with effective time management skills
• Ability to manage multiple projects simultaneously while paying attention to details
• Good interpersonal skills, motivated and team player who can work across teams
• Strong communication and negotiation skills
• Willingness to work overtime or weekend when required
• Speaks English and Mandarin
• Proficient in Microsoft Office suite
• Class 3/3A driving license will be an added advantage

How to apply:

1. Interested candidates are welcomed to email a comprehensive resume, stating current and expected salary and date of availability to: [email protected]
2. Remuneration and appointment will commensurate with qualifications and experience
3. We regret that only shortlisted candidates will be notified

1. A Degree in Engineering(Civil and/or Structural) or Building from local universities or universities recognised by Professional Engineers Board with at least 12 years of practical working experience in the related field in building construction projects.
2. Report to the Project Manager, and assist in creating schedules and project timelines, track deliverables, and control subcontractors and suppliers to meet time, safety and quality objectives.
3. Positive attitude, self-motivated, initiative and responsible.
4. Sound management skills.
5. Good communication and interpersonal skills.
6. Able to work independently.
7. Remuneration shall commensurate with qualifications and experience. Basic salary: S$6,000 to S$8,000, plus allowances.

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

About FutureChina

The FutureChina (FC) division focuses on trend watching, topical studies and content curation on China’s economy and international relations with Singapore and other countries. It is in charge of curating and delivering the Business China’s annual flagship event – the FutureChina Global Forum (FCGF), an international platform for business leaders and experts to share their geopolitical and economics views and assessments regarding China. The team is also responsible for the Business China Award, which aims to honour outstanding individuals and enterprises for their contributions to Singapore-China relations.

The FC division maintains a strong corporate and government network in Singapore and the region and brings in exclusive value & China’s insights to Business China’s corporate members. The team also conceptualises and implements programmes helmed by Political Office Holders (POHs) and prominent business leaders.

This role allows you to be in the thick of exciting research, analysis and discussions on the current and future developmental trajectory, economic and business trends in China, and with China and Chinese businesses in other countries.

Job Duties & Responsibilities

1. Develop and manage the implementation of FC programmes
2. Research and curate content for the various programmes
3. Identify, cultivate and secure potential partners and sponsors for programmes
4. Drive business development, recruitment and marketing of assigned programmes and events
5. Engage partners for current and new programmes
6. Drive the corporate membership strategies and implementation
7. Create overseas engagement opportunities and events to value-add to Singapore-based companies, corporate members and young working adults
8. Any other tasks, duties or responsibilities designated by Director or CEO

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Public Relations, Journalism, International Relations, or other relevant disciplines
3. Good knowledge and interest in China and International relations
4. At least 3-5 years of relevant working experience or at least 2 years of working experience in research, China-related work and events management, such as organising forums
5. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential, especially stakeholder/partner engagement/management
6. Singapore Citizens and Singapore PRs are welcome to apply

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication