Hiring Operations Assistant

Job Scope

• Ensuring cleanliness and tidiness of shop.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Carrying and moving heavy furniture and laundry
• Complying with all applicable standards, rules and regulations

Job Description and Requirements

• Able to work on public holidays
• Able to work 6 days a week
• Must be able to carry very heavy loads*
• Must be able to work long hours*
• Must be able to do opening and closing shifts 6 days a week
• Must have positive attitude and willing to do difficult labour
• Well-groomed, professional appearance

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Manage and oversee the filing of regular tax returns, tax audit / inquiries and notices from tax authorities, GST/VAT and withholding tax
• Lead implementation of Pillar 2 compliance for the Group
• Assist the group to comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines' and Singapore transfer pricing guidelines' methodologies.
• Manage all Singapore GST matters for the group ensuring tax compliance with GST regulations
• Provide advice on all tax matters including day-to-day tax planning and advisory / operational business support, review of commercial contracts and cross-border transactions, tax reporting and tax due diligence.
• Monitor and analyse the impact of proposed and newly enacted tax legislation on the business in the relevant jurisdiction.
• Identify tax efficient opportunities and assist with all aspects of tax strategy management, business acquisition and restructuring initiatives, tax efficient structuring and mitigation of tax risks.
• Support the tax provisioning process for the finance team.

• At least 10 years of relevant experience in corporate and international shipping tax with prior experience in Big 4
• Familiar with Organisation for Economic Co-operation and Development (OECD) and Singapore Transfer Pricing guidelines.
• Degree in Accountancy or its' equivalent or any professional tax qualifications.
• Excellent written and oral communication skills with emphasis on ability to interpret and analyze relevant tax law and summarize findings in non-technical business language for management
• Proficient in use of Excel, Data analytics.
• Self-starter who is able to produce quality results and meet deadlines.

· Develop and implement HR strategies and initiatives aligned with the overall business strategy

· Bridge management and employee relations by addressing requests, grievances, or other HR issues

· Manage the recruitment and selection, as well as onboarding and offboarding process

· Support current and future business needs through the development, engagement, motivation, and retention of talent

· Develop and monitor overall HR strategies and procedures across the company

· Nurture a positive working environment

· Oversee and manage a performance appraisal system that drives high performance

· Maintain staff welfare and benefits programme

· Assess training needs of staff with Heads of Depts and to monitor and execute the staff training plan

· Report to management and provide decision support through HR metrics

· Ensure legal compliance relating to human resource management

Description of Division/Branch

You will be part of the Regional Team under the Service Management Division (SMD) of KidSTART Singapore Limited (KSL), which oversees the effective implementation of KidSTART programmes in each regional cluster or across the regional cluster(s). The team oversees service management of funded partners which include KidSTART Agencies (KSAs) and hospitals and engagements with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1. Service Development

• Assist and support the Regional Head in the design, planning and delivery of service development initiatives (such as annual workplans and budgets, Service Standards Requirements, operational dashboard & data analysis).
• Review and enhance the Regional Implementation Framework between KSL and regional stakeholders.

2. Service Management (KSL and Funded Partners)

• Assist and support the Regional Head to carry out regular service management of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables. This includes:

1. Implementing Service Standards Requirements & conduct data verification exercises to ensure that KidSTART families receive quality and consistent services, in accordance with KidSTART’s Service Management Framework.
2. Monitoring manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
3. Providing guidance to KSAs for incident management and reporting, feedback and complaint management, and investigation to ensure appropriate resolution.

3. Regional Implementation of KidSTART

• Assist and support the Regional Head in the regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes. This includes:

1. Conducting regular engagements with regional SSOs to monitor the progress of ComLink+ integration at the regional level.
2. Serving as the primary liaison officer to consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.) on ComLink+ - KidSTART integration matters.

• Represent KidSTART at regional/local engagement platforms such as ComLink+ Alliance Working Group (CAWG).
• Partner KSAs, government, and community agencies in the region to support KidSTART families.
• Manage and attend to requests, queries, and feedback from other regional partners.

Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 4-5 years working experience in the early childhood development, social service, non-profit or community sectors
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Adaptable and flexible in managing varied stakeholders and partners
• Able to work well with change as well as a fast-paced and dynamic environment
• Confident, effective and collaborative team-player with strong interpersonal skills
• Minimally, competent in MS Office Tools

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Cashier Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holidays

Responsibilities

• Handle ticketing counter sales
• Provide customer service
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

- F&B Industry

-Training Salary , Phase 1,Phase 2 (confirmation),

Promotion to IC (Fast Track)

- Options for Upgrading to Franchise/Trade Partner AFTER 1 year (in good standing)

OWN BOSS AFTER 1 YEAR

- Staff Benefits up to $1000 per month for super performers

- Ezlink Transport Claim

- Free Hostel

- F&B industry

- Options for Upgrading to Franchise/Trade Partner AFTER 1 year (in good standing)

-Training Salary,Phase 1,Phase 2 (confirmation) ,Promotion to IC (Fast Track)

-OWN BOSS AFTER 1 YEAR

- Staff Benefits up to $1000 per month for super performers

- Ezlink Transport Claim

- Free Hostel

1. Responsible for recruitment, orientation and training of performance artistees
2. Accomplishes artiste performing results by communicating, job expectation, stage event planning
3. Monitoring and appraising job results, coaching, counseling and disciplining artiste ad productivitystandards
4. Assists Outlet Manager in daily operations
5. Hands on during business hour to maximise customer service satisfaction especially when there are toomany customers
6. Contributes to team effort by accomplishing related results as needed

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Job Overview: We are seeking an experienced and dynamic Manager of Research & Consultancy to join our research team and drive innovative solutions for our clients. The successful candidate will oversee complex research projects, develop strategic partnerships, and contribute to the growth of our consultancy practice.

Key Responsibilities

1) Strategic Leadership:

• Assist the Department Head in developing and implementing the Singapore Capital Markets research strategy that is aligned with organisational goals
• Identify emerging trends and opportunities in the Singapore capital market to inform research direction

2) Project Management:

• Manage the Singapore Capital Markets database
• Ensure timely and meticulous updating of deals and integration with JLL’s global database platformIdentify and analyse investment trends including capital flows and profiles of buyers and sellers
• Oversee multiple high-value research projects simultaneously
• Ensure timely delivery of high-quality research outputs and client deliverables

3) Team relationship and management:

• Collaborate with a team of local and regional researchers and consultants
• Foster a culture of innovation, collaboration, and continuous improvement

4) Client Relationship Management:

• Build and maintain strong client relationships
• Support JLL’s internal and external clients on their business needs/requests
• Act as the primary point of contact for the Singapore capital market research

5) Business Development:

• Maintain the Singapore property investment market slides (quarterly basis) to support the larger Singapore business
• Support media enquiries/press releases on the Singapore property investment market
• Identify and pursue new business opportunities
• Contribute to proposal development and pitch presentations

6) Thought Leadership:

• Produce and present research findings at industry conferences and events
• Author, independently or jointly, white papers, occasional market commentary including blogs to profile the Singapore capital market business

7) Methodology and Quality Control:

• Ensure the use of robust research methodologies across all projects
• Implement and maintain quality control processes

8) Financial Management:

• Meet or exceed revenue targets for the research & consultancy

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Economics, Data Science, Real Estate)
• 3-5 years of experience in research consultancy
• Proven track record of managing large-scale research projects and teams
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Deep understanding of research methodologies and best practices
• Demonstrated ability to build and maintain client relationships
• Experience in business development and proposal writing
• Proactive, Detail-Oriented, and Professional / Excellent work ethic,
• A willingness and desire to take a leadership role
• Proficiency in Microsoft Office, including MS Word, MS PowerPoint, and MS Excel

Skills:

• Strategic thinking and planning
• Team management
• Project management
• Client relationship management
• Data analysis and interpretation
• Advanced proficiency in research tools and software
• Strong writing and editing skills
• Financial acumen

This job description outlines the key aspects of the Manager of Research & Consultancy role. It can be tailored further based on the specific needs of the organization, industry focus, or any particular emphasis desired for the position.

Be Transformational.

Make your mark. Create an impact.

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of a new exciting journey! IRAS has always been at the forefront of IT, leveraging the latest technologies to deliver the best experience for our citizens. IRAS is now embarking on a journey to modernise our application systems to ensure that they are scalable, efficient, secure and deliver business capabilities. We will be leveraging technology like containers, microservices, DevOps and cloud computing to improve agility and to support business transformation. This journey will involve change that cuts across technology, talent and process.

The candidate shall be responsible for planning, managing and conducting functional and non-functional testing, including application security testing to ensure a high quality system or application.

Areas of Work :
- Be the test specialists who can advise and educate our users on how to identify good and sufficiently comprehensive test cases
- Define testing objectives and test strategy
- Develop a master test plan, indicating the scope, approach, resources and schedule of intended test activities
- Apply testing pyramid concept by identifying type of tests required for a system/ application
- Work with user stakeholders to implement test cases to simulate user requirements with relevant test data
- Automate test cases and be familiar with tools like Tricentis Tosca
- Analyse possible test coverage lapses and discrepancies
- Analyse possible systems’ performance lapses and discrepancies
- Recommend design improvements or corrections throughout the development process regarding performance issue detected
- Incorporate application security testing with guidance and support from security experts and be familiar with security testing tools like Burp, ZAP, Nessus, Fortify SCA, CheckMarx, etc.
- Implement vulnerability scans on a system/application

Requirements:
- Background in IT/Computer Science/Computer Engineering or relevant discipline
- Strong knowledge and experience in software test automation tools (e.g. SonarQube, Tosca)
- Strong scripting skills (e.g. python)
- Strong understanding and experience in cloud technologies
- Strong understanding and practice of Agile projects (e.g. SCRUM)
- Working experience in DevOps automation, containerisation and orchestration will be an advantage

Annual Package
• From $62,000 to $100,750 (Including IT allowance. Remuneration will commensurate with candidates' years of experience.)

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  more than 5 years working experience of operating group tours for Europe destinations
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.

Functions and Responsibilities

· Support Operator / Marine Superintendent in maintaining / updating HSSEQ management system

· Arranging and monitoring the progress of vessel vetting inspections from initial request to final close out and approval, including communications to the vessel, oil majors, vessel agents and relevant internal departments

· Attend Marine Department meetings, record minutes and distribute as required.

· Assist with updating, checking and maintaining the OCIMF Vessel Particulars Questionnaires (VPQ), updating internal records, customer and other Marine databases (SIRE, Q88, SIS3, CDI) as appropriate.

· Monitoring information flow from the fleet to the department to ensure all necessary information updates are received.

· Monitoring incoming mail from ships and correct distribution within office

· Monitor and record acknowledgements from the fleet.

· Assist with production of required marine department statistics.

· Assist with the documentation required for Management Reviews.

· To maintain and update all Fleet Notices, Circulars in the DANAOS on monthly basis.

· General administration work as required.

· Filing of Marine related weekly and monthly reports and documentation as received from the vessels/various other parties – moving to electronic filing and DANAOS.

· To ensure compliance with voyage instruction and to guide vessel master in accordance to the governing CP.

· Liaise with purchasers, vessel Superintendent and logistical service providers on planning for loading / unloading / transshipment of stores and spares.

· Monitor and review actual fuel consumption of vessels against budgeted consumption to ensure cost effectiveness.

· Monitoring vessel’s movement and performance and report to related parties.

· In any dispute against counterparty such as cargo damage or shortage, lay-time, underperformance and so on, to communicate for settlement based on charter party

· Clerical work such as filing shipping documents, entering voyage data into business applications.

· Assist with compilation of Insurance Claim documentation.

· Coordination with Master / Charterers regarding unplanned stoppages / repairs. Including follow up for OFF/ON Hire reports and instructions to master’s regarding Vessel side reports (to external parties) (Under guidance from Technical Supt)

· Monitor and support all vessels on operational issues (Loading / discharging / tank cleaning / grade change) (Under guidance from Marine Supt)

· Assist with post fixture activities as required (Cargo documentation (BL’s / LOI’s, Cargo quantity issues, Additional Insurance requirements (AWRP / KnR) (Under guidance from Marine Supt as required)

· Bunker ROB / Requirements of the vessel. Including notification to charterers (if required) and Intake quantity + segregation onboard. (Under guidance from Tech Supt and advise from Master as required)

· Agency appointment (as required) on owners’ behalf.

· To monitor the speed & consumption of all vessels to comply with respective Charter party requirements.

· Collect Customer Feedback.

Job Requirements:

· Diploma holder in related field/discipline

· Self-motivated individual with a minimum 3 years experience in marine industries is a MUST

· Possess initiative and able to multi-task

· Tech Savvy, adaptable to working with ERP

Salary offer will be commensurate to experience

Role:

• Diagnose and troubleshoot problems with marine engines, auxiliary engines, steering systems, and other related components.
• Carry out repairs on inboard and outboard engines, including work on fuel, cooling, and exhaust systems.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

You will co-ordinate and perform clerical and support functions in the assigned ward, such as handling the medical records and taking charge of the bed assignment and census update. You will ensure that patients are able to discharge promptly, as well as participate in any other duties that contributes to the smooth operations of the ward.

Job Requirements:

• GCE O/N/A Level or WSQ Higher Certificate in Healthcare Support (Administrative Support) / ITE Certificate in Health Care
• Proficient in computer skills
• Has a pleasant disposition with the ability to provide good customer service
• Comfortable with shift work
• Open to deployment to other work locations e.g. Sengkang Community Hospital

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641