Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Service Technician
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $2,500 + OT Pay + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Maintain and clean test sockets to ensure proper contact with ICs during testing.
• Inspect test sockets for any physical damage and advise customers if a replacement is needed.
• Perform socket pin replacements and ensure high-quality work.
• Maintain good attendance and provide daily updates on job progress.
• Collaborate with team members to meet customer deadlines.
• Be available for overtime work, including weekends, as per the scheduled plan.

APPLY NOW!!!

• Minimum GCE O Level/NITEC.
• Looking for candidates with attention to detail and strong teamwork skills.
• Ability to work overtime when required to meet deadlines.
• Previous maintenance or service experience is an advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69798 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Central area
• Monday - Friday, 8.30am - 6.00pm
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Service Technician
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $2,500 + OT Pay + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Maintain and clean test sockets to ensure proper contact with ICs during testing.
• Inspect test sockets for any physical damage and advise customers if a replacement is needed.
• Perform socket pin replacements and ensure high-quality work.
• Maintain good attendance and provide daily updates on job progress.
• Collaborate with team members to meet customer deadlines.
• Be available for overtime work, including weekends, as per the scheduled plan.

APPLY NOW!!!

• Minimum GCE O Level/NITEC.
• Looking for candidates with attention to detail and strong teamwork skills.
• Ability to work overtime when required to meet deadlines.
• Previous maintenance or service experience is an advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69798 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

1. enable to handle customer needs

2. working 5 and half days week

3.working hour 9am -5.30pm

4. key in customer order for the day

5. contact customer daily needs order for the next day

Role Description

This is a full-time on-site role for a SOC Team Lead located in Singapore. As a SOC Team Lead, you will be responsible to:

• Plan monthly duty roster for site team.
• Cover shift function if there are any shift resources are absent.
• Generate report dashboarding for technical analysis.
• Proficient in Microsoft excel/Power BI.
• Will run operation and work the SOP to ensure the 24X7 Security operations support services operate effectively.
• Responsible for site monthly report and documentations submissions.
• Onboarding/off boarding of manpower resources (1 month).
• Submit monthly timesheet and monthly service report as part of billing documentation timely.
• Work with Main Contractor to ensure security devices or apps are patched and firmware versions are upgraded in accordance with IM8 requirements.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents
• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents
• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits.
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.
• Independent and capable of working in a high-pressure environment.
• Willing to work in rotational shift environment (including weekends and night shift).

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operation team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the career centre.

Your responsibilities include:

• Harmonizing processes across all Career and Jobs Centres.
• Streamline and manage data collection processes, ensuring accuracy and reliability.
• Assist in data cleaning and entry, as well as tracking client cases in the case management system.
• Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
• Assist internal and external stakeholders, including clients, with career centre enquiries.
• Collaborate with teams to manage the tracking and deployment of events and activities.
• Creating solutions for process improvement on the delivery of career services.

Job Requirements

• High proficiency in using Microsoft Office - Excel, Powerpoint to analyse and present data.
• Ability to learn and navigate new systems is essential.
• Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
• Team player with strong interpersonal, writing and communication skills.
• Ability to work in a fast-paced environment and deliver within tight deadlines.
• Driven, result-oriented and able to work independently.
• Experience in liaising with clients would be an added advantage.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Job Responsibilities:

· Seated within Cotton team

· Handle full shipping documentations of containerized shipments

· Processing of LC documentations

· Responsible for trade allocation and confirmation processing

· Identifying areas of inefficiency and improving processes

· Coordinating with internal teams for pre-processing and understanding future business needs

· Assisting team with BAU work

· Submission and ensure AP/AR are processed timely in the trade system for month end closing

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 2 year of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

Job Description

The Deputy Chief Of Staff / Operations Officer is a highly collaborative role, reporting to the COO APAC. The primary focus of the role is designed to evaluate business opportunities through analysis inclusive of competitive analysis, financial analysis, market analysis, performance analysis, technology platforms, and strategic fit, bringing together and executing a defined regional strategy with key milestones.

As a strategy & commercial leader, you drive strategic planning processes and the business’s long-term strategic development plans as the region continues through the client centricity transformation journey.

As a true transformation business leader, you facilitate cross-functional team collaborations to support executive leadership and stakeholders within the business in developing business strategies, inclusive of long-term goals and objectives, key risk management, and driving business and project initiatives.

Key Responsibilities

Leadership & Advisory

•Drives the strategic planning process and acts as a trusted advisor to the business’s executive leadership and relevant stakeholders during strategy formulation, development and execution.

•Develops the business’s multi-year strategies and goals, establishes measurement criteria to monitor the performance of established strategies consistently, identify deficiencies, and provides actionable solution (s).

•With a strategic mindset, you support the teams to leverage the right methods to deliver our client engagements in the most effective manner.

Operational Management

•Support efficient management of the CEO's office and communication flow to critical stakeholders.

•Act as a central point of contact for internal stakeholders, ensuring timely and accurate information dissemination.

•Anticipate needs and proactively address challenges to optimise the APAC CEO time investment and productivity.

Risk Management and Compliance

•Monitor and mitigate operational risks, ensuring compliance with local regulations and company policies.

•Partner with relevant parties to ensure governance framework enhances transparency and accountability.

People Leadership & Performance Measurement

•Establish key performance indicators (KPIs) and metrics to evaluate the success of operational and strategic initiatives.

•Regularly report on progress to the CEO/COO and executive team, identifying areas for improvement and optimisation.

•Collaborate to define the future roadmap for R&D and M&A, to enhance our practices strategically through incubation, and at pace through M&A.

Cross-functional Collaboration

•Foster effective communication and collaboration between the CEO/COO and other regions / functions and practice areas within dentsu.

•Coordinate with regional teams to ensure alignment with corporate strategies and facilitate the execution of regional business plans.

•Facilitate a strong culture and business system that enables multi-practice/brand, multi-market collaboration to deliver the best business outcomes and solutions for clients and society.

•Collaborate with the Chief Client Officer and ICLs in the development and review of Client Business Plans

•Knowledge sharing, celebration and sharing of best practice across market clusters to continuously enhance integration solutioning.

Business Management

•Assess the talent mix commensurate with the business utilisation to create and stipulate higher revenue growth balanced by the strategic planning baseline.

Skills

•Proven experience in a similar role with a focus on operations and strategy.

•Strong project management skills and the ability to lead cross-functional teams.

•Excellent communication, negotiation, and interpersonal skills.

•Familiarity with APAC business practices and cultural nuances.

•Analytical mindset with the ability to translate data into actionable insights.

Experiences Required

•Experience in building a digital marketing, media investment or e-commerce practices.

•Experience in transformation and marketing optimisation to drive efficient and scaled teams.

•Experience coordinating strategic planning and internal stakeholder management at a global and regional level.

•Leadership experience – motivate & inspire internal and external stakeholders

•Senior experience in supporting the strategy management of an agency or consulting.

•Broad internal transformation experience - able to understand industry trends, client’s current expectations and future direction within agency or consultancy.

•Knowledge and experiencing in applying change management principles, methodologies, and tools with demonstrated ability to effectively apply, adapt, and scale to suit the required context.

•Proven ability to successfully perform in high-pressure environments, managing competing priorities, deadlines, managing scope and commercial constraints.

Qualifications

•Proven experience in combining strategic financial management into business planning with the hands-on aspects of finance and operations to contribute more broadly to the efficient and effective performance of the business.

•Proven track record in using a range of methodologies to drive business performance success over sustainable periods of time.

•Exceptional analytical and strategic thinking capabilities.

•Prior experience in the marketing agency, consultancy sector, coupled with a passion for innovation and improvement.

*Seeking for a Shipping/Vessel Operations talent with minimum 3 years of hands-on Shipping/Vessel Operations experience in the Commodities/Shipping industry handling DPP/CPP*

THE COMPANY

Focused on their product offerings, this company has grown rapidly. Currently, they seek for Operations Executive to assist them in their Operations team.

JOB RESPONSIBILITIES

• Propose cargo stowage plans
• Propose optimized bunker calculations
• Negotiate on LOI, ship contracts (STS, mooring, agency, towage)
• Plan vessels’ routes
• Issue voyage instructions
• Screen vessels
• Arrange bunkering of time-chartered fleet and STS transfers
• Deal with adhoc project and system enhancements
• Work closely with Traders, Operations, Trade Finance, Finance and other relevant departments

JOB REQUIREMENTS

• Diploma or Degree Holder (Shipping, Maritime Studies, Business, Economics, Logistics, International Finance) or any other relevant educations
• Minimum 3 years of hands-on Shipping/Vessel Operations experience in the Commodities industry or Shipping industry handling Tankers (DPP/CPP)
• Able to handle MR sized VL’s/VLCC/Aframax/LR/Suezmax
• Highly organized, meticulous, team player, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Secretlab is an international gaming chair brand seating over 3 million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

We’re seeking an enthusiastic and driven Retail and Events Operations Associate to join our expanding Brand Experience team. As a key member of this dynamic team, you’ll play an essential role in delivering exceptional customer experiences, both on the ground and behind the scenes. This is a unique opportunity to be involved in both retail and event operations, directly contributing to the growth and impact of our brand.

The Brand Experience team operates with an entrepreneurial and collegial spirit- we pride ourselves on going the extra mile to create memorable moments for our customers. As a Retail and Events Operations Associate, you will play a crucial role in balancing sales targets with delivering an outstanding Secretlab experience.

In this role, you’ll engage with customers, promote and sell our products, and help ensure that our retail operations and onsite events run seamlessly. You will assist in managing retail logistics, overseeing inventory, and executing display plans for new product launches in our showroom.

Responsibilities

• Sales and Customer Engagement: Promote and sell Secretlab products in the showroom and during onsite events, while meeting individual sales targets and driving customer satisfaction through Google Reviews and direct interactions.
• Store Operations and Reporting: Execute daily showroom opening and closing procedures, manage settlement duties, and assist in preparing monthly performance reports, tracking metrics such as AOV, UPT, and conversions.
• Inventory and Showroom Management: Ensure showroom organization, manage inventory tracking, and support display plans for new product launches.
• Aftersales Support: Handle customer returns, cancellations, and delivery arrangements, ensuring excellent after-sales service and follow-up.
• Project Support and Activation: Assist with offline activations, brand experience projects, and manage showroom bookings/appointments to ensure smooth operations.
• Team Support and Continuous Improvement: Provide support to the Brand Experience team in daily improvement plans and assist with any additional responsibilities required for retail and event operations.

Requirements

• 2-3 years of experience in retail or sales, preferably in a high-end consumer product
• Proficiency in MS Office, including Excel and Powerpoint
• Proven ability to build and enhance customer experiences by engaging with customers, understanding their needs, and creating memorable interactions that align with the brand's values.
• Experience managing inventory, sales reports, and retail logistics.
• Strong knowledge of promotion mechanics, discount strategies, upselling, and cross-selling techniques.
• Strong communication and interpersonal skills.
• Strong ability to handle customer inquiries, concerns, and after-sales service issues with professionalism.
• Works effectively within a team to deliver cohesive and outstanding customer experiences across all touchpoints.
• Comfortable in a fast-paced retail environment with changing priorities and responsibilities.

Bonuses

• A proven track record of exceeding sales targets or driving revenue growth in a retail or sales environment.
• Event Management Experience: Previous experience in organizing or managing events, particularly in a retail, brand activation, or promotional context.
• Any prior experience in leading or mentoring teams, even in a small capacity, showing initiative and responsibility

*Seeking for a Shipping/Vessel Operations talent with minimum 3 years of hands-on Shipping/Vessel Operations experience in the Commodities/Shipping industry handling DPP/CPP*

THE COMPANY

Focused on their product offerings, this company has grown rapidly. Currently, they seek for Operations Executive to assist them in their Operations team.

JOB RESPONSIBILITIES

• Propose cargo stowage plans
• Propose optimized bunker calculations
• Negotiate on LOI, ship contracts (STS, mooring, agency, towage)
• Plan vessels’ routes
• Issue voyage instructions
• Screen vessels
• Arrange bunkering of time-chartered fleet and STS transfers
• Deal with adhoc project and system enhancements
• Work closely with Traders, Operations, Trade Finance, Finance and other relevant departments

JOB REQUIREMENTS

• Diploma or Degree Holder (Shipping, Maritime Studies, Business, Economics, Logistics, International Finance) or any other relevant educations
• Minimum 3 years of hands-on Shipping/Vessel Operations experience in the Commodities industry or Shipping industry handling Tankers (DPP/CPP)
• Able to handle MR sized VL’s/VLCC/Aframax/LR/Suezmax
• Highly organized, meticulous, team player, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Sea and Air Freight Operation Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Manage air and sea freight operations and handle customer service directly with clients and agents.
• Assist customer service and sales teams by sourcing costs from trucking, shipping, and airline providers.
• Prepare all required documents, including billing invoices.
• Oversee complete operations for air and ocean freight import and export.
• Enter shipment data and billing information into the operational system.
• Handle customer inquiries in an efficient manner.
• Build and maintain strong customer relationships.
• Support the sales team with operational tasks and quotations.
• Handle documentation and operations for air and ocean freight, including permits, shipment data, billing, and other tasks as assigned.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Sea freight operations.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71643 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is the world’s largest independent aerospace distribution company. Currently, they are seeking for Operations Lead to perform a wide variety of general warehouse and material handling activities.

The Operations Lead provides daily leadership and support to a team of Operations Associates, under the direction of the Supervisor. Operations Leads are “hands-on” and perform a wide range of work to ensure the successful handling of goods passing through the warehouse. They are the “go-to person” for operational questions and replace the supervisor in their absence. In doing so, they ensure efficient handling of daily operations.

Operations Leads may rotate as needed to ensure that products and orders are processed accurately and efficiently. This will be at Inbound, Outbound and Inventory control. In performing these duties, he/she may be required to operate material handling equipment such as forklifts, trolleys, pallet trucks, automated packing machines and other warehouse equipment to move products and parts. In the role you will be part of testing, training and ongoing projects.

JOB DIMENSION (SCOPE)

• Perform a wide variety of general warehouse and material handling activities towards for the overall goals of ensuring the successful receipt, coordination, and safety of goods coming through the warehouse and that orders arrive and are dispatched on time to the appropriate destinations, in the expected quantities
• May specialize in one or more department functions such as Inventory Control, Order Processing, or Transportation or may rotate as needed to ensure that products and orders are received, stocked, picked, packed, verified, labeled and shipped accurately and efficiently to meet customer and business needs
• May be required to operate material handling equipment such as forklifts, hand trucks, pallet jacks, stock picking machines, automated packaging machines, and other warehouse equipment to move products and parts.

JOB REQUIREMENTS

• Has at least 5 years of relevant work experience in logistics management in a warehouse (experience in aviation industry would be an advantage)
• Is customer-focused
• Has a proactive and problem-solving mindset
• Has experience with data entry, WMS and general software packages
• Possesses good communication skills (oral and written)
• Fluent in English

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