The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

We are seeking a proactive and experienced Digital Product Manager to join our team. The successful candidate will manage the entire product line life cycle, from strategic planning to tactical activities, guide product development from conception to launch, and evaluate product functionalities and performance.

Your key responsibilities:

1. Manage and oversee the entire product line life cycle, including strategic planning, development, and tactical execution.
2. Develop and support product positioning strategies based on customer demands and market trends.
3. Guide the entire process of product development from concept, design, implementation to launch.
4. Regularly evaluate product functionalities and performance, and propose enhancements based on market feedback and consumer demands.
5. Conduct comprehensive market research to identify potential partnerships for the product, and generate innovative ideas for increasing market share, improving customer experience, and driving growth.
6. Oversee market research studies to keep abreast of new technologies and competitor offerings.
7. Lead in the development and presentation of business proposals to capitalize on new business opportunities.

To qualify for the role, you must have

1. At least a Bachelor’s degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
2. Proven experience as a Product Manager or similar role in the digital industry.
3. In-depth knowledge of product management principles, concepts, and techniques.
4. Experience conducting market research, product positioning, and marketing strategies.
5. Exceptional project management and organizational skills.
6. Strong problem-solving abilities, coupled with excellent communication skills.
7. Experience in managing cross-functional teams.

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Business Manager / Sales Manager (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $5000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Lead and inspire a team of Salesmen to meet sales goals.
• Set clear sales objectives, aligning with company-wide targets.
• Evaluate and enhance salesmen's performance through regular feedback and support.
• Facilitate training and development to boost sales skills.
• Efficiently manage and convert sales leads to achieve targets.
• Support the team in deal negotiations and closures.
• Maintain sales department budget to meet financial goals.
• Generate and review sales reports, analyzing performance and identifying improvement areas.
• Conduct market analysis to stay ahead of industry trends.
• Execute additional duties as required.

APPLY NOW!!!

• Minimum 10 years of experience in a similar role.
• Demonstrated leadership with strong team management capabilities.
• Proven sales record in the automotive industry, exceptional negotiation and deal closure skills.
• Analytical aptitude for market trends, sales data, and financials.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68253 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Research on Latest Trends: As a research expert, you will delve deeply into the latest technologies, such as AI and blockchain, to conduct comprehensive research that keeps the team aligned with market demands and competitive landscapes.
• Analysis: By performing in-depth research and analysis of the latest trends in the crypto industry, you will positively influence the Cefi Product Strategy with reliable information and data. Examples include analyzing listings, new features, and web3 topics.
• Process Implementation: Organize and facilitate strategic discussions that align with the overall vision of the Cefi product team. This includes setting up meeting cadences, implementing process improvements, and creating an environment conducive to discussing strategy and innovation topics.
• Business Innovation: Continuously enhance the company’s Cefi Product strategy by deeply analyzing the current competencies of Cefi Product teams. Regularly evaluate and reflect on technological performance to drive improvement.

Requirements:

• Min. degree education with over 5 years of proven success and experience in strategy planning, consulting, and research in Crypto, VCs, Internet, Fintech, or Consulting.
• Knowledgeable in the Web3 industry, with expertise in areas such as trending narratives in token listings, new trading products/features, and AI/Blockchain products.
• Excellent communication and organizational skills; a team player who thrives in a fast-paced environment and is passionate about innovation.
• Strong business acumen with the ability to build effective relationships across different business teams.
• Experience in AI & Blockchain

Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;

2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;

3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;

4. Responsible for the channel enhancement, technical support and management of major projects in the target area;

5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;

6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

Skills:

1. More than 5 years ICT industry experience, working in China are preferred.

2. Proficient in network protocol, TCP/IP, BGP, OSPF, ISIS, MPLS; Familiar with project management and delivery, experienced in independently undertaking large project delivery.

3. Have service channel resources in China, and have a good relationship with the channel.

4. Bachelor degree or above.

5. Get certificate H3CSE, H3CTE, CCNP, PMP, Network Planning Designer

6. Fluent English, Chinese native language （ listening, speaking, reading and writing skills）, Good communication, interpersonal and presentation skills

7. Understanding Chinese culture. Recognize and appreciate Chinese culture.

JOB SUMMARY

• Provide accurate and timely support to Relationship Managers
• Relationship Managers calls (inbound/outbound/myRM) where necessary
• Produce high quality phone and written correspondence to clients
• Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and overall control culture in the teams
• Call backs to clients to verify high risk payments, change of addresses, enquiries, and various administrative matters
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Deal with Account Opening documentation and queries as required
• Spotting cross-sell opportunities and referring to Relationship Managers where appropriate
• Face to face meet up with clients if applicable

RESPONSIBILITIES

1. Sales Support

• Co-ordinate on promotion campaign – product bundling fulfillment, MGM, SGM and etc
• Collating RSVP for client events and reminder call to clients before the event (if applicable)

2. Portfolio Management (applicable to RSM @ Hub only)

• Handle clients arm code tagging or re-tagging
• Handle conversion of account eg sole account to join account, compiling of household relationship (if applicable)
• Ensure accurate & timely setup/extraction of accounts / Wealth document to support RMs in any investigation
• Monitor pending CDD/Service Request related documents and assist the RMs to follow-up and rectify the CDD deficiency or remediation
• Support in ensuring RMs attend to their Morning Excesses & WM Limit Excess Review Report

3. Client Management

• Ensure prompt and proper follow-up to clients via emails/myRM/phone calls/letters including updating clients on change in RMs
• Cover buddy RSM when they are away including virtual support to other hubs (if applicable)
• Servicing walk-ins clients when required including provide service support for account opening when a walk-in client wants to open a CASA account and refer to RMs on wealth related products
• Providing regular updates to clients on banking promotion and events
• Obtain Member-Get-Member from existing clients under assigned portfolio

4. Compliance / Operational Risk

• To comply with all money laundering prevention procedures and, report any suspicious activity to the Line Manager & Transaction Monitoring Unit (raise STR if necessary)
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes
• Review and comment on the Daily Aggregate Large Item Report, in absence of RM
• Forwarding and keeping track of all documentations which require senior managers’ approval
• Ensure proper follow up on the outstanding risk & rework from CAU, IO, document

5. Administrative

• To provide relief coverage for Service Ambassadors for PB Centres
• Ensure cleanliness and general upkeep of PB Centres/Hub office
• Leave and claims management
• Arranging for courier service for PB clients
• Raising SRM & ePro
• Tracking of CDP hours

6. Branch Operational and Service desk duties (applicable to RSM @ Branch only)

• Transaction (Financial) Approval
• SR & Document (Paper) Checking & Approval
• Greeter Duty (Branch/ Hub)
• RSM relief cover - Hub (for ad-hoc request) – RSM duties but without RM to be tagged

​​​​​​​Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Qualifications

• Education Degree
• Languages Good verbal and written communication skills

Our Ideal Candidate

• 2 years of experience in relationship service management and retail banking industry

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Effectively managing, developing, and training the service desk team.
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Conducting and sharing results from service and operation performance reviews.
• Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
• Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
• Being aware of and managing the costs of running the service desks.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations/SLAs, and driving future demand
• Providing accurate and regular reports to the management on performance of the service delivery
• Supervising desktop management teams (Local and Offshore) to facilitate continual improvements in the desktop environment.
• Collaborating with technical design teams to set standards for software, hardware, and security
• Making sure that anti-virus updates and patches are applied effectively and promptly.

Requirements and skills:

• The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
• A complete understanding of the organization’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS
• 1 year of relationship management and retail banking experience

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Requirements

• Minimum Diploma in IT related
• Minimum ITIL Foundation
• Any technical certification is advantages

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

Job Description Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.

• Assist to plan, drive and implement all required services for new and redeveloped institutions

• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs

• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans

• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables

• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success

• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables

• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress

• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements

• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed

• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required

• To ensure project deliverables are met within the time frame

Qualification Required and Area of Discipline

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.

• At least 3 years of working experience in a combination of operations management and project management.

• Possess strong leadership and people management skills,

• Resourceful, strong in decision making, problem solving and communication skills

• Experience in operations in healthcare sector will be an added advantage

• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines

• Good verbal and written communication skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Primary Responsibilities

• Supervise and train the team members in accordance to the service standards, ensure suggestive selling techniques are performance by all team members
• Develop the wine list, ability to pair and suggest wine to guest and decanting of the wine
• Achieve profitability through revenue generation and effective cost control
• Ensure guest satisfactions is met with an Awesome experience

Requirements

• Preferably Diploma in Food & Beverage/Hospitality Management
• Minimum 2 years experience at a managerial level, preferably in a 5 Star Hotel or Fine Dining Restaurants
• Possess Wine & Spirit Certificate is an added advantage
• Knowledge of various drink recipes and beverage service standards
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Experience:

* 2 - 4 Years of Experience in BIM Softwares (Revit and Cadision)

* CDE - ACC and BIM360

* BIM Revit Content Creation

* Proefficient Microsoft Excel Knowledge - Mandatory

* Meta Data Management and Administration

* Possess Excellent Communication & Interpersonal skill.

Qualification:

* Any degree followed by Higher Secondary Certificate (HSC) Education.

* Specialization in BIM Course with professional Certification - Mandatory

Skill Set:

* Support BIM Coordinator at all type of 3D BIM Modelling and assigned tasks.

* Parametric family creation & LookupTable edit/ Manage knowledge is Mandatory.

* Must have extensive knowledge in creating various kinds of Revit Families.

* Managing Revit Lookup table using Microsoft Excel.

* Hands-on experience in Revit & Navisworks.

* Preparing all kinds of 2D and 3D drawings & deliverables from the Revit model.

* Clash detection and co-ordination using Navisworks.

* Able to handle all types of 2D CAD Drafting Works

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Job Highlights

• Overtime Pay / Transport Allowances / Annual Bonus
• Fast Career Advancement
• Multi-Industry Exposure

Job Description

Company Description

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Key Responsibilities

• Examining, inspecting, sorting, processing, and scanning of electronic products.
• Every supply chain assistant is assigned a few part time office assistant, product testers or packers to manage with daily tasks at night.
• Keeping track of all incoming and out-going products to ensure a smooth supply chain.

Essential Job Functions

• To manage daily processes at night, adapt to demand/supply changes, and ensure product compliance

Benefits

• Flexible working hours from 8-10pm
• Yearly Bonus and AWS
• Medical Insurance Coverage
• Staff Discounts
• Corporate Discount at participating F&B and retail outlets.
• Fast Career Advancement Opportunities
• Multi-Industry Exposure
• 100% Office Environment
• No dusty warehouse or heavy iliftng equipment/machinery

Working Location: East - Airline House - Next to Singapore Airlines HQ

Remarks:

• Only Singapore Citizens
• No experience required as training will be provided

Position Overview:

We are seeking an experienced Executive Director to lead our Financial Crimes & Regulatory Operations Technology. The ideal candidate will bring a wealth of expertise in Financial Crimes Risk Management, AML, fraud detection, and technology delivery management within the banking and financial services industry. With responsibility over multi-national teams, the role requires a leader skilled in agile transformation, stakeholder management, and complex technology solutions.

Key Responsibilities:

• Direct end-to-end technology delivery for financial crimes, compliance, fraud, and risk management projects.
• Oversee teams across India, USA, Mexico, and the Philippines, managing technology design, coding, and seamless execution of critical transformation programs.
• Act as the primary point of contact for the Actimize platform, driving solutions for AML, CDD, SAM, and CTR needs.
• Lead Agile transformation for cross-functional teams, integrating Scrum and Kanban methodologies.
• Foster collaboration between business, operations, and technology teams, translating business requirements into actionable deliverables.
• Champion Diversity, Equity & Inclusion initiatives, supporting Pride, Disability, Generation, and Veteran communities within the organization.

Qualifications:

• Bachelor’s degree in Electronics & Communication Engineering or equivalent field.
• Mandatory
• Minimum 20+ years in technology delivery management, with at least 7 years in financial crimes, AML, or related fields.
• Proven expertise in Actimize implementation, including AML and fraud prevention solutions.
• Skilled in Agile methodologies, stakeholder management, and multi-geographic team leadership.
• Strong experience in risk management and compliance within financial services.
• Exceptional communication skills, with a track record of aligning technology solutions with business objectives.

The Senior HR Ops Executive will be the point of contact of the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives. This role involves working closely with senior leadership to drive performance, manage change, and enhance employee experience.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Business Partner or similar role, with a deep understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

• Salary: $5K
• Industry: Banking
• Location: Central

This role is responsible for managing operations procedures, rectification controls, and daily operations. Assisting in monitoring tasks, ensuring timely completion, and providing support to O&T team, Head Office, and external parties.

RESPONSIBILITIES:

​Project Management

• Assist Team Lead/HOD to plan, budget, oversee, coordinate and document on all aspects of O&T projects
• To coordinate O&T related projects with Head Office’s project team and local stakeholders
• To ensure that the scope and direction of each project is on schedule, as well as other department for support

Operations Risk Window

• Assist in monitoring of the Branch operational risk events
• Coordination with Bank’s stakeholders to report operational risk events to senior management / Head Office
• Review and ensure all data input into the operational risk event system are in order
• Follow up on the status of the rectification plan for O&T related risk events

Business Continuity (“BC”) Management

• Develop and conduct periodic review on BC management policy to ensure the practices are in line with regulator’s expectation and market practice
• Work with all functional business areas to develop and maintain a Branch-wide BC management program that addresses business recovery and emergency response management
• Assist and coordinate with departments/teams’ BC plan coordinator to conduct business impact analysis and establishment or perform periodic review for the respective department’s/teams BC plan
• To support all BC plan activities necessary to enable the Branch to manage a crisis event as well as meet compliance requirements for BC planning
• Developing, maintaining and testing call tree effectivity
• Provide BC management awareness training to new/existing staff for Branch-wide annually and as per required
• To participate as an observer in Branch BC drill test. Identify and make recommendations to meet the need of the business
• To facilitate and support stakeholders in annual joint BC drill test with Head Office

Outsourcing Management for O&T

• Advice and guidance to any proposed outsourcing arrangement
• Reviews the completed required outsourcing review checklists to provide guidance whether the required documents are in order
• Ensures that outsourcing risk assessments are performed prior to entering any outsourcing arrangements; and to review the reasonableness of all pre-outsourcing risk assessments and risk mitigation controls, where applicable
• Triggers reminder to O&T to perform post-implementation review, periodic review and contract renewal review for existing outsourcing arrangements
• Maintains a central register for O&T outsourcing and 3rd party vendor arrangements and keep copies of the relevant outsourcing and 3rd party vendor information and record
• Review the results of monitoring activities performed on outsourcing and 3rd party vendor arrangements and provides results of monitoring activities to HOD and follow up with remediation actions if necessary
• Triggers and collates key performance indicator results from O&T; Collate the results and report to management at local and Head Office level.

Procedure Planning

• To manage, establish and review the local operation guideline, policy, procedure and working manual and handle the approval, announcements and system maintenance process

Management Monitoring

• Assist in collating O&T respective units’ monthly key performance indicators, training, leave records and preparation of Head Office report

Perform Key Control/Self-Inspection/Compliance Self-Evaluation Program

• Assist to test on the existing internal controls effectiveness and identify weaknesses and lapse in control for timely remediation
• To coordinate with relevant stakeholders for O&T related key control/self- inspection/compliance self-evaluation exercise

Operational Matters

• Audit Confirmation Letter/Certificate of Balance & Credit
• Oversight on Returned Mail Handling
• Preparation of Monthly Bank Statement

KEY COMPETENCIES:

• Diploma/Degree Holder with minimum 2-3 years of relevant operational banking experience or business analyst with a focus on process engineering and workflows in the banking sector
• String analytical and problem-solving skills
• Good organizational and time-management skills
• Proficiency in MS Office
• Good interpersonal and communication skills

EA License Number: 23C1935 | EA Personnel Number: R155129

Overview

Our healthcare client is seeking a Senior Executive/Assistant Manager to support day-to-day operations at their Contact Centre, ensuring service standards, key performance indicators (KPIs), and positive experiences.

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Position Summary

The Merchant Operations (MO) team is part of the Customer Service and Operations division in NETS. This team is responsible for verifying and onboarding customers onto NETS internal systems.

The Project Lead will be tied to the Records Remediation project and will report to the Merchant Operations.

Key Responsibilites:

• Overall lead for the Record Remediation project
• In charge of a team of 4 project officers
• Documenting and tracking files and documents containing past merchant records received from vendor

• Ensure that all documents containing confidential information are handled and stored appropriately
• Sort and repack files and documents based on established criteria
• Scan required documents according to the established process, ensuring the quality and correctness of scanned documents
• Managing and reporting of project status
• Maintaining and ensuring data integrity & security

Requirements

• Diploma & above

• 2-4 years of relevant work experience preferred

• Prior experience with document digitization projects (transition from hardcopy to softcopy) and leadership roles will be an advantage

• Meticulous and able to work under tight deadlines

• Conscientious & team player

• Good interpersonal & communication skills

• Proficient in Microsoft Office