Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

The Role:

As part of our Issuing Risk Operations team, you’ll be responsible for strengthening our global issuing risk control strategy, driving key strategic initiatives across the globe and striving for the right balance of business growth, customer experience as well as our risk control bottom line. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

Responsibilities:

1. Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management;
2. Responsible for improving risk settings and drive better customer outcomes with respect to fraud management;
3. Manage fraud detection capabilities and ensure that customer and business impacts are mitigated;
4. Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response;
5. Support the launches of new products and use cases from a fraud / risk perspective;
6. Manage SLAs and deadlines to meet team and company goals;
7. Responsible for deepening relationships with key stakeholders across the Issuing business;
8. Ensure adherence to local and Global Compliance policies and procedures.

Qualifications:

1. Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts;
2. The willingness to learn new processes and develop skills at a fast pace;
3. Strong sense of ownership with attention to details;
4. Strong analytical skills including excel, business intelligence tools. and SQL;
5. Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology;
6. Experience working in a global environment strongly preferred;
7. Experience in FinTech or start-up experience is strongly preferred.

Working hours: Mon to Fri, 8:30am to 5:30pm

ROLE AND RESPONSIBILITIES

Purpose of the Job

As the HR Business Partner to Global Operations Director, he/she will drive HR strategies for Global Operations - aligning with business objectives, supporting organization growth, and enhancing operational effectiveness across the regions. As a key partner to the senior leadership team in Operations, he/she will lead HR programs focused on employee engagement, talent development, and operational performance, while promoting HR best practices and contributing to the broader business strategy. This role requires close collaboration with HR COEs (Center of Excellence) and Site HR Managers.

Key Responsibilities:

1. Strategic HR Partnering:

• Partner Global Operations Director to provide focused, business-minded HR leadership to enable the success of Company’s Operations by translating business vision and strategy into executable people strategy.

• Align HR strategies with business objectives across global operations

• Advise, coaches and influences senior Operations leaders on talent management,

• organizational design, and leadership development.

2. Talent Management

• Accountable for attracting and retaining Operations talents that fits our Company’s Culture and ensuring a best-in-class employee experience from onboarding to induction, to development and growth, to offboarding.

• Identify and address talent gaps globally, focusing on critical roles in operations.

• Lead initiatives for talent acquisition, leadership development, and succession planning.

3. Performance Management & Employee Engagement:

• Works closely with site leadership to drive performance management processes to enhance productivity and foster engagement.

• Address employee relations issues and promote a positive work environment.

4. Organizational Development:

• Lead/ provide guidance on organizational design and change management to support operational goals.

• Support manufacturing excellence through HR-driven initiatives.

5. HR Analytics and Reporting:

• Provide HR data insights to leadership on workforce trends and gaps.

• Track and report on key HR metrics like turnover, engagement, and productivity.

6. Compliance & Risk Management:

• Work with Site HRs to ensure compliance with local and global labour laws and company policies.

• Manage HR-related risks and ensure proper documentation and reporting.

7. Global HR Projects:

• Lead or support global HR projects, including leadership development and diversity initiatives.

• Ensure alignment with HR practices across and regions and functions.

8. People Management + Collaboration with Site/Global HRs:

• Manage and develop site HR teams across the 8 manufacturing plants, providing leadership, coaching, and support to ensure high and consistent performance.

• Foster a culture of collaboration, accountability, and continuous development within the site HR versus the Global HR teams.

• Support and guide site HR teams in addressing local challenges and fostering a unified global HR strategy.

• Works with HR COE and drives implementation and communication of key HR processes and new initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: Degree in any discipline or HR certifications preferred.

• Experience: Min. 15 years of experience in regional HR, with operations-focused roles is a must

• Skills: Strong strategic, communication, and project management skills. Demonstrated ability to successfully drive initiatives in a matrix environment and work at all levels of the organisation.

• Stakeholders management: Ability to build a wide network of relationships and manage senior

stakeholders

• Travel: Willingness to travel internationally (20-30%).

KEY ATTRIBUTES:

• Strong business acumen, ability to influence, and high emotional intelligence

• Global experience or exposure is a plus

• Global mindset, able to lead virtual team

• Proven track record of delivering high performance across geographies and cultures

• Operational and strategic decision-making ability

• Hands-on detailed oriented professional with excellent analytical, planning, evaluation, and implementation skills

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Job Title: Manager, Merchandise Operations

Reporting into: Sr. Director, Omnichannel Merchandise Planning & Wholesale Operations

Location: Singapore

Primary Purpose: The Merchandise Operations Manager is responsible for overseeing and maintaining all business processes, operations, and data management that support the Tapestry Asia wholesale and direct merchandising business channels. Business process includes supervising all operations relating to seasonal buy and wholesale markets including showroom/sample management, guest relations, third-party vendors, and not-for sale product management. Data management including maintaining vendor master data, SLAs, and reporting in compliance to and internal and external standards.

The successful individual will be responsible for:

Showroom Management

• Manage key project milestones in conjunction with seasonal line opening schedule.
• Liaise and own end to end sample ordering process with Global Showroom, Global Merchandising, and Product Development team in NY.
• Coordinate and manage all relationships with third party vendor and suppliers such as venue landlords, catering & event planning, and design companies.
• Maintain samples library with clear systems and process in place for tracking.

Wholesale Market

• Support wholesale market process prep by liaising with product merchandising, global merchandising, VM and sales team on key product launches and ensure smooth market week activities.
• Manage the daily operations during seasonal wholesale markets of showroom space and appointments.
• Manage all NuORDER portals are up to date with latest product information for wholesale accounts and trouble shoot with internal data analytics and IT teams or any missing data.

Master Data Management

• Manage all customer and product master data updates and hierarchy changes to all systems (SAP, NuORDER, LMS, ecVision)
• Support wholesale account and distributors POS (Point of Sale) portal maintenance and working with account management to resolve any issues (ediCom).
• Publish and maintain seasonal Master SKU List publication for all product data

Not-For-Sale Product Management

• Own end to end ordering process for packaging and uniforms with suppliers including payment process
• Process bi-weekly Not For Sale (NFS) orders for wholesale accounts, coordinating with accounts services and logistics teams. Products includes packaging, uniforms, VM, marketing collaterals (GWP and PR samples).

The accomplished individual will possess...

• 5-8 years of working experience ideally in fashion retail
  High level of organization skills and time management
  Attention to detail
  Clear written and verbal communication skills
  Intermediate excel skills (vlookup, pivot tables)
  Experience in wholesale systems and electronic data interchange (EDI) a plus
  Experience with Sarbanes-Oxley Act (SOX) and compliance requirements for internal and external audit a plus
  

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Join Us as a Central Kitchen Operations Manager!

Are you a dynamic leader with a passion for food production and operational excellence? We’re seeking a Central Kitchen Operations Manager to oversee and elevate the operations of our Central Kitchen, ensuring quality, efficiency, and growth.

Key Responsibilities:

• Lead the Central Kitchen’s daily operations, maintaining high production efficiency and cleanliness standards.
• Develop and implement SOPs to ensure consistency, quality, and excellence in all food products.
• Plan production to manage stock levels, minimize waste, and ensure stock availability for seamless operations.
• Collaborate with the logistics team to guarantee timely delivery of food products to outlets.
• Coordinate maintenance and repairs of kitchen equipment for smooth operations.
• Ensure strict compliance with food safety, hygiene policies, and safety regulations.
• Recruit, train, and manage central kitchen staff, including scheduling and performance evaluations.
• Investigate product/process non-conformance, implementing corrective and preventive measures.
• Oversee inventory, monitor ingredient orders, and conduct quality checks on raw materials.
• Prepare and manage the central kitchen’s budget, optimizing labor, supplies, and equipment costs.
• Oversee 5S maintenance including routine servicing, pest control and chemical treatments.

Requirements:

• Proven experience in central kitchen or food manufacturing operations management.
• Strong understanding of food safety, hygiene, and quality standards.
• Excellent leadership and team management skills.
• Ability to analyze operations and implement effective solutions.
• Strong organizational and budget management capabilities.

What We Offer:

• A leadership role in a well-established food production business.
• Competitive salary and benefits.
• Opportunities to drive innovation and operational improvements.

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities
1.Recruit, train, assess and supervise personnel performing recruitment and interviewing to ensure quality of the participant data.
2. Manage the recruitment listings and study visit scheduling to ensure response rates and operating capacity are maximised, and project timelines are being met
3. Design, test, implement and review new workflows or surveys
4. Recontact participants to verify and rectify collected information
5. Ensure participant information in the operations database is updated and accurate and the completed consent and data forms are accounted for and securely stored
6. Record and track the submission, rework or rejection of consent forms and questionnaires and generate reports on data quality
7. Investigate participant complaints and incidents and implement appropriate actions for continual improvement of processes and service
8. Supervise and guide callers, interviewers and recruiters on professional conduct and responsiveness to ensure participant satisfaction and willingness to contribute for the long-term
9. Compute monthly payments to the recruiters
10. Manage the cash and vouchers for the reimbursement to participants of various projects

Qualifications

• A degree holder, preferably from a biomedical or life science discipline
• Minimum 3 years of working experience and 1 year of supervisory experience
• Clear and good communication skills
• Careful and meticulous with data management
• Fluent in English and at least 1 other local language (for examples Malay or Chinese) to be able to understand and communicate with research participants who are only able to speak Malay or Chinese
• Proficient in Microsoft applications

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 2 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Summary

We are seeking a highly organized and proactive Assistant to provide essential support across Finance, Human Resources (HR), and Administrative functions. The ideal candidate will play a key role in ensuring the smooth operation of these departments, contributing to the efficiency and productivity of the organization.

Duties and Responsibilities include the following

(other duties may be assigned from time to time):

Finance Support:

- Assist in processing invoices, expense reports, and payment requests.

- Support the preparation of monthly financial reports and

reconciliations.

- Maintain accurate records and organize financial documents for

audits and compliance purposes.

- Coordinate with vendors for payment and invoice-related queries.

HR Support:

- Assist in maintaining employee records and updating HR databases.

- Coordinate onboarding and offboarding activities.

- Support HR processes such as leave management and performance

evaluations.

- Help organize employee engagement initiatives and training sessions.

Administrative Support:

- Manage office supplies and ensure the workplace is well-stocked and

organized.

- Handle incoming and outgoing correspondence, including emails and

mail.

- Schedule and coordinate meetings, appointments, and travel

arrangements.

- Provide general clerical support, including filing, data entry, and

document preparation.

- Answer and direct phone calls and handle inquiries in a courteous

and efficient manner.

- Manage visitor logs and issue visitor badges as needed.

- Receive and distribute incoming deliveries and coordinate outgoing

shipments.

Others:

- Ad-hoc reports / projects / events

Requirements

- Prior experience in Finance, HR, Administrative, or Reception roles is

an advantage.

- Strong organizational and multitasking skills with excellent attention

to detail.

- Exceptional communication skills, both written and verbal, with a

professional demeanor.

- Ability to maintain confidentiality and handle sensitive information

with discretion.

- Positive attitude, adaptability, and willingness to take initiative.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and

familiarity with office equipment.

Interested candidates kindly email your updated resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified**

• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to fix their appointment.
• Any other ad hoc duties assigned by supervisor or Management

Join one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.

Who are we?

Yinson Green Technologies Pte Ltd is a wholly owned subsidiary of Yinson Holdings Berhad. Yinson Holdings Berhad is a public limited liability company, incorporated and domiciled in Malaysia, and listed on the Main Market of Bursa Malaysia.

YGT is a green technologies solutions provider delivering clean, integrated and technology-enhanced ecosystems and services across the marine, mobility and infrastructure segments.

YGT’s strategic investments currently include an advanced hydrofoil system for electric vessels, e-bikes with swappable batteries, autonomous technology for electric vehicles and vessels, marine energy storage solutions and electric vehicle charging.

YGT currently has five main brands: MarinEV, ChargEV, DrivEV, RydeEV and DigitalEV.

For more information, please visit Yinson GreenTech at: https://ygt.yinson.com/

What is the role?

Yinson GreenTech is looking for a skilled Service Engineer to join our marine division (“marinEV”). The primary focus of this role is on the engineering, maintenance, commissioning, and troubleshooting of Energy Storage Systems (ESS) for battery electric vessels and charging stations. The successful candidate will work closely with ESS suppliers, perform hands-on fieldwork with high-voltage systems, and ensure the safe and efficient operation of power electronic equipment. This role requires extensive field experience, strong knowledge of electrical systems, and a commitment to maintain the highest standards of safety and performance uptime for marinEV vessels

Key Duties & Responsibilities:

System Maintenance & Support:

• ESS Maintenance: Perform routine and preventative maintenance on Energy Storage Systems (ESS) installed on electric vessels, ensuring optimal performance and reliability.
• High-Voltage Systems: Work safely with high-voltage systems, following industry best practices and safety protocols.
• Power Electronics: Maintain and troubleshoot power electronic equipment, including inverters, converters, and battery management systems (BMS).
• Mechanical Handling: Handle mechanical components of ESS, including battery modules, cooling systems, and structural supports, ensuring proper installation and maintenance.
• Software Updates: Collaborate with software engineers to implement software updates, perform diagnostics, and resolve issues related to vessel control systems.

Commissioning & Testing:

• System Commissioning: Lead the commissioning of ESS and related systems on new and retrofitted electric vessels, ensuring all systems are fully operational and meet design specifications.
• Testing & Validation: Conduct comprehensive testing and validation of ESS, power electronics, and control systems, ensuring performance, safety, and compliance with industry safety standards.
• Troubleshooting: Diagnose and resolve issues during the commissioning phase, working closely with the engineering team and ESS suppliers to implement effective solutions.
• Field Support: Provide field support during sea trials and operational testing, ensuring that all systems perform as expected under real-world conditions.

Collaboration & Coordination:

• Supplier Collaboration: Work closely with ESS suppliers to coordinate maintenance activities, obtain technical support, and ensure that all system components meet required specifications.
• Cross-Functional Collaboration: Collaborate with electrical, mechanical, and software engineers to ensure the seamless integration of ESS with vessel systems. Work closely with QHSE Manager to develop procedures for the safe handling of batteries during emergency incidents.
• Technical Documentation: Assist in the preparation and review of technical documentation, including maintenance manuals, commissioning reports, and test protocols.

Safety & Compliance:

• Safety Protocols: Adhere to strict safety protocols when working with high-voltage systems and power electronic equipment, ensuring the safety of all personnel involved.
• Compliance: Ensure all maintenance and commissioning activities comply with relevant industry standards, regulatory requirements, and company policies.
• Risk Assessment: Participate in risk assessments and implement mitigation strategies to address potential safety hazards associated with ESS and high-voltage systems.

Continuous Improvement:

• Process Improvement: Identify opportunities for process improvement in maintenance, commissioning, and troubleshooting activities, contributing to the continuous enhancement of operational efficiency.
• Technology Updates: Stay updated with the latest advancements in ESS technology, power electronics, and marine electrification, and apply this knowledge to improve system performance and reliability.

Documentation and Reporting:

• Technical Documentation: Prepare / maintain detailed technical IOM documentation, including system specifications, design documents, test plans, and maintenance manuals.
• Record Keeping: Maintain accurate records of design changes, modifications, and maintenance activities, ensuring all documentation is up-to-date and accessible.

Requirements

• Diploma or associate’s degree in Electrical Engineering, Marine Engineering, or a related field.
• Good use of Word and Excel.
• Minimum of 5 years of hands-on experience with Energy Storage Systems, high-voltage systems, and power electronic equipment, preferably in a marine or industrial setting.
• Proficient in working with high-voltage systems and power electronics.
• Able to write Technical Reports.
• Familiarity with software updates, diagnostics, and troubleshooting of control systems.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages to customers according to established recipes and standards.
• Provide excellent service to customers by taking food and drink orders, serving them, and presenting and closing checks.
• Maintain a clean and tidy work area, ensuring that all equipment, utensils and glassware are sanitized and stored properly.

Requirements:

• Must be self-motivated and able to work effectively in a fast-paced environment.
• Possess a warm and cheerful personality; with high levels of energy and motivation to provide exceptional customer service.
• Fluent in English, with proficiency in additional languages being a plus.

We are seeking a friendly and outgoing individual who enjoys engaging with customers to join our team. If this describes you, we would be delighted to have you on board! Submit your CV to us today!

Job Description:
We are looking for enthusiastic and dedicated individuals to join our team as Service Crew members. As part of our frontline staff, you will play a key role in delivering excellent customer service and ensuring a positive dining or service experience for our customers.

Key Responsibilities:

• Greet and assist customers with a friendly attitude.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages in a timely manner.
• Maintain cleanliness and organization of the dining and service areas.
• Ensure all health, safety, and hygiene standards are met.
• Handle customer inquiries, feedback, and complaints professionally.
• Assist in restocking supplies and inventory management.
• Support team members in other tasks as needed.

Qualifications:

• High school diploma or equivalent (preferred but not mandatory).
• Prior experience in customer service or the food service industry is an advantage but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• A positive attitude and willingness to learn.
• Flexibility to work shifts, including weekends and holidays.

What We Offer:

• Competitive salary and benefits package.
• Flexible working hours.
• Opportunities for growth and career advancement.
• A supportive and dynamic work environment.

• Meet, greet and lead customers to their seats
• To ensure smooth running of designated area in terms of manpower allocation, cleanliness and sales
• To manage the team with the purpose of ensuring quality relating to presentation, supervision and control of food and beverage service so as to maximize profit and customer satisfaction.
• To ensure that seating arrangements are all set up with food and non-food items such as crockery and chinaware.
• To replenish items as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings.
• To take food and beverage orders and serve.
• To clear and remove soiled dishes.
• To reset tables after use.
• To upsell food and beverage items.

• Working day:5 days

• Location: Tuas

Job Description & Responsibilities

• Conducting inspections and maintenance on batteries

• Performing commissioning and testing procedures on chargers

• Ensuring timely delivery of batteries, chargers, and battery water

• Replacing battery cells and installing

• Demonstrating excellent customer service skills

• Possessing a pleasant personality and maintaining a positive mindset

• Collaborating effectively as a team player with good discipline and a willingness to learn

• Adapting to a fast-paced work environment

• Willingness to work overtime, including weekends and public holidays if required

Requirements:

• Class 3 driving license a MUST

• Forklift license will be an added advantage

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Responsibilities:
Barista Duties:

• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to a high standard.
• Operate coffee machines and other equipment with care and precision.
• Ensure consistent quality of drinks by following recipes and presentation guidelines.

Service Crew Duties:

• Greet customers warmly and provide excellent service throughout their visit.
• Take orders accurately and provide recommendations based on customer preferences.
• Serve food and beverages efficiently and professionally.
• Handle payment transactions using the point-of-sale system.

General Duties:

• Assist in opening and closing the cafe, including setting up and cleaning down.
• Handle customer inquiries, complaints, or feedback politely and effectively.
• Support team members in daily operations and ensure smooth workflow.

Requirements:

• Previous experience as a barista or in a customer service role is an advantage, but not required (training provided).
• Passion for coffee and providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Positive attitude, teamwork skills, and willingness to learn.
• Strong communication skills in English and Chinese
• Availability to work flexible shifts, including weekends and holidays.

About Us:

We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now seeking a talented individual to join us as a Customer Service and Administrative Supervisor.

Job Description:

As the Customer Service and Administrative Supervisor, you will play a key role in maintaining smooth day-to-day operations while ensuring excellent service to our students and their parents. You will oversee customer service interactions, ensuring all inquiries are handled professionally and efficiently, while also managing administrative tasks that support the organization.

Key Responsibilities:

- Serve as the main point of contact for parents and students, delivering exceptional customer service.

- Address customer concerns, resolve issues, and manage inquiries with care and professionalism.

- Perform administrative duties such as scheduling, coordinating appointments, and maintaining records.

- Collaborate with the team to streamline workflows and improve overall service quality.

- Support the center’s operations by ensuring all processes run smoothly and efficiently.

- Maintain communication in both English and Chinese for parents and team members.

Job Requirements:

- Proven experience in customer service and administrative roles.

- Excellent communication, organizational, and multitasking skills.

- Patience, empathy, and a passion for working with children.

- Strong interest in education, with a preference for candidates with related knowledge or experience.

- Ability to speak and write fluently in both English and Chinese.

- A collaborative team player with a positive attitude and willingness to help others.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement in the education sector.

- Free Chinese language tutoring for your children.

- An engaging and supportive work environment with friendly colleagues.

Join Us:

If you are enthusiastic about education and want to contribute to shaping the future of students while developing your career, we welcome you to apply! This is an exciting opportunity to be part of a passionate team and make a meaningful difference.

How to Apply:

Send your resume and cover letter to [Insert contact details]. We look forward to meeting you and working together to create a brighter future!

U Gateway Pte Ltd is a cosmetic distribution company that supplies to manicure and pedicure products to all across Singapore. We specializes in supplying manicure, pedicure and beauty related products to salons and salons professional across Singapore.We are expanding our team. If you enjoy what we do, yes, we are looking for you!

Job Description

• Receiving and processing orders via all channels
• Answering phone calls
• Preparing invoices to customers
• Calling customers and follow up on customers order
• Fix appointment for sale representative for appointment
• Follow up on collections
• Any other ad hoc duties assigned by Supervisors

Requirements

• PC Literate
• Min Nitec or ‘O’ Levels (Entry levels welcomed)
• Min 1 year of Administrative or Date Entry experience
• Meticulous, organized and able to work with minimal supervision
• Excellent phone etiquette and good verbal, written and interpersonal skills
• Normal Working Hours: 8am-5:30pm (Monday-Friday) and 8am to 1pm (Sat), may require to work on shift rotation as and when required.
• Able to work on weekends and public Holidays

Job Category: Customer Service

Job Type: Full Time

Job Location: West Singapore