Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

Responsibilities:

• Organize and support internal and external meetings for the department
• Work with Nurse Managers and Clinicians to ensure smooth operations in assigned area.
• Review departmental processes to improve overall key performance indicators/ outcomes in the areas of total patient experience, operational efficiency and optimal resources utilization (where applicable).
• Assist with annual budget cycle and preparing approval papers. Track and monitor approved budget to ensure optimal utilization.
• Review, establish and manage term contracts on time to ensure consistent & continuous supply of products.
• Plan, analyze, monitor & forecast non-stock/consigned stock level
• Perform any other duties / ad-hoc projects as assigned by Reporting Officer

Requirements:

• A Bachelor’s degree in related fields
• Good analytical, co-ordination, interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Working experience in the healthcare or service industry is an advantage
• Ability to multi-task, work independently and work in a team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

OBJECTIVE / PURPOSE OF THE JOB

The principal objective of FSM is to achieve budgets for their Allocated Territory by generating opportunities both from existing & new accounts.

This requires the FSM to

• maintain list of accounts (existing & potential) which have decision making within their territory
• use prescribed tools & processes to improve and increase FaceTime
• work on creating opportunity pipelines in excess of the territory budgets/ hit rates

KEY ACTIVITIES / ACCOUNTABILITIES

• Deliver GP Budgets for the Territory;
• Act strategically to achieve personal and overall group success;
• Identify and build relationships with clients within the territory, especially those clients who meet our preferred client criteria;
• commit client base and key stakeholders, both internal and external;
• Meet FaceTime targets as agreed for the Territory by visits, phone calls and direct mail, to both new prospects and existing customers;
• Build & maintain opportunity pipelines in excess of the territory budgets/ hit rates;
• promptly work upon and register opportunities generated in CRM;
• Use Geodis Selling processes to understand customer needs, keep updated with new sailings/routings/solutions in the market to provide client solutions that bring value to their clients supply chains;
• Document and distribute internally relevant customer information;
• Contact customers and handle customer inquiries and customer problems;
• Work according to GSP tools;
• Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation’s business goals;
• Handling complaints and trouble shooting;

PREFERRED EXPERIENCE AND KNOWLEDGE

• Minimum 4 years’ experience with documented sales record
• Sales experience and working knowledge of the international transportation and logistics industry
• Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences
• Good computer skills, familiarity with Microsoft office etc
• Fluent in local language, comfortable in English and other languages (in order to handle complaints and trouble shooting requested by local and other different language speaking clients)
• Presentation techniques, comfortable with meeting and presenting for groups 2-3 people
• Knowledge of Geodis tools
• Knowledge of company goals and strategies
• Fluent in local language, comfortable in English and other languages (in order to handle complaints and trouble shooting requested by local and other different language speaking clients)
• Basic sales techniques and negotiation skills
• Presentation techniques, comfortable with meeting and presenting to groups 2-3 people
• Knowledge of Geodis Singapore tools
• Knowledge of company goals and strategies
• Good interpersonal and communication skills
• Highly proficient in computer skills and common applications (Office, Excel, PowerPoint & Word)

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Regional HR Manager

Are you passionate about driving strategic HR initiatives and making a real impact across diverse markets in Asia? Kaplan is looking for a dynamic Regional HR Manager to provide expert support and advice to business units, shaping a culture of excellence, engagement, and compliance. If you're proactive, data-driven, and thrive in a fast-paced, collaborative environment, we want you on our team!

Key Roles and Responsibilities:

• HR Business Partnering
  • Act as a trusted HR advisor and business partner to business units across the region.
  • Deliver integrated HR services and solutions to the business units and to support them in achieving their business objectives.
  • Build and maintain a strong and positive relationship with employees in these business units.
  • Lead and contribute positively to regional and group initiatives.
• HR Compliance
  • Work closely with HR, Legal and external parties to ensure that HR policies and procedures across the region are compliant with local labor laws and regulations, and Kaplan group policies. This includes regular reviews of existing policies and procedures and recommending changes or develop new policies based on legislative and regulatory developments.
  • Maintain accurate HR records and oversee or support audits as necessary.
• HR Information System, Data & Reporting
  • Work closely with UK HR and business units in the region to establish the group HR information system (Workday) as the system of record for all our global operations.
  • Implement administrative procedures and audit processes that ensure employee information is complete, accurate and kept up to date.
  • Ensure compliance with applicable data privacy regulations in each location and internal security protocols. Manage access controls, permissions and user roles within the HRIS to protect sensitive employee information.
  • Generate reports to support HR decision-making and analysis of data trends and metrics to identify areas for improvement or efficiency. Provide insights and recommendations based on data to support workforce planning, talent management, and organizational development.
  • Work with colleagues from HR, IT and external vendors to integrate HRIS with other business systems (e.g. payroll) and ensuring seamless data flow between systems through interfaces or APIs.
  • Ensure accurate data is provided for administering the annual employee engagement survey.
• Employment Solutions
  • Advise business units on resourcing models and contractual options that are appropriate and futureproofed for each jurisdiction.
  • Undertake research and analysis and provide information on Asia markets in terms of talent and resourcing pool and rewards approach etc.
  • Partner with Employer-of-Record providers in managing resources based in Asia.
• Employee Engagement & Relations
  • Provide advice and support to managers and employees in building a great workplace.
  • Coach and advise people managers on employee relations issues across multiple locations.
  • Support case management of employee relations cases that are escalated or reported.
  • Work with business units in communicating employee engagement survey results and provide support in developing action plans to improve employee engagement.
• Compensation & Benefits
  • Assist in evaluating current compensation practices and recommend cost-effective, trend-aligned changes when needed.
  • Provide compensation input and pay guidance for each market.
  • Coordinate the annual salary and bonus review process.
• Communications
  • Ensure appropriate and timely communications are received by offices in the region.
  • Champion a culture of equality, diversity, inclusion. Drive and communicate company's EDI initiatives across the region.
• Training & Development
  • Support talent growth and development by identifying training needs and coordinate development programs for employees within the region.
  • Ensure all mandatory online training modules are available and deployed to relevant employees and completed as required.
• Undertake any other duties as assigned.

• A recognized Bachelor's degree in Business, HR or equivalent.
• Minimum 5 years of regional HR business partnering experience.
• Hands-on experience in managing the full spectrum of HR functions and providing HR operational support and advice across the region.
• Strong knowledge and understanding of the Asia labour market, trends, practices and statutory legislations with priority focus on China, Japan, Korea and Thailand.
• Savvy and proven track record in stakeholder management and engagement across countries, with the demonstrated ability to advise, guide and influence at varying levels within the businesses, whilst assessing and advising on any potential risks.
• Proven experience in driving HR related changes and transformation.
• Prior experience in HR dashboard and analytics.
• Highly organised with strong business acumen and ability to align HR initiatives with organisational goals
• Good appreciation and understanding of different cultures
• Strong interpersonal skills with the ability to communicate effectively with key stakeholders at all levels. Able to balance expectations of multiple stakeholders and effective at negotiating outcomes.
• Proficiency in Workday and Office 365 will be advantageous

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a Senior Recruitment Executive to join their expanding team!

Location: Tampines (walking distance from Tampines West MRT)

Working hours: Monday - Friday, 8.30am to 6.00pm

Job Responsibilities:

• Develop and implement recruitment strategies to attract, engage and hire top talent across all levels of the organization
• Lead, mentor and manage a small team to understand current and future talent needs
• Collaborate with hiring managers to understand talent needs and provide expert guidance on workforce planning and role requirements to ensure alignment between organizational objectives and recruitment efforts
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, extending offers, on-boarding etc.
• Utilize data-driven insights to analyse recruitment metrics, optimize processes and report on hiring outcomes
• Build and maintain a strong talent pipeline through proactive sourcing methods, including networking, talent acquisition partners, referrals, social media, recruitment events, recruiters, campus and career fairs etc.
• Oversee and manage the employer branding strategy to enhance the company’s reputation as an employer of choice
• Ensure compliance with all employment laws and company policies throughout the recruitment process
• Participate in internal and external audits
• Stay updated on industry trends and best practices to continuously improve the talent acquisition process

Requirements:

• Degree In Business Administration (Specializing in HR) or equivalent
• Minimal of 4-6 years of experience in talent acquisition and management
• Experience in hiring for technical roles is advantageous
• Experience in Team Leading is preferred

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

About Beca

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for experienced Manager – Mechanical (Building Services) to join our Building Services team in Singapore.

About You

We’re looking for someone who loves to learn and share knowledge – someone who can bring a fresh perspective to ensure the development of the people around them and who constantly seeks better practice for the overall quality of our work and our client experience.

Your passion, design and problem-solving mindset will be matched with a desire to work on meaningful and significant projects with the team.

Responsibilities

In this role, you will be responsible to:

· Deliver operational excellence through effective management of complex technical solutions and large and complex Mechanical projects / multiple jobs

· Work on Mechanical projects from inception, through strategic planning and concept to detailed design planning and resourcing effectively to meet budgets and targets

· Lead and manage M&E project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes

· Identify and implement profit maximisation and cost management strategies

· Responsible for analysis of information, production of design, tenders, proposals and technical report writing

· Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants

· In charge of jobs control, planning, monitoring, progress and job cost reporting

· Respond to client enquiries about technical issues in a way that maximises understanding

· Demonstrate effective communication, presentation, networking and consulting skills

· Mentor and coach junior peers across the M&E discipline

KEY REQUIREMENTS

• Degree in Mechanical Engineering discipline
• At least 7 years of experience from an engineering consulting environment is preferred
• Certified Professional Engineer will be an advantage
• Experience leading roles for design & design management of residential, commercial, institutional or hotel projects
• Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures
• Competent user of relevant engineering software
• Excellent delegation and communication skills, which see you enlist the help of others to meet objectives
• A team, client and delivery focused working style

Job Highlights

• Career Advancement
• Medical & Telcommunication Allowance
• AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s)for leaving
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

Job Description

We are seeking a highly motivated and detail-oriented Assistant Accounts Manager to join our dynamic team at Business Tax Accountancy Pte Ltd. The successful candidate will play a key role in managing client accounts, ensuring compliance with regulatory standards, and supporting the overall growth of the business.

Responsibilities

Client Accounts Management

• Oversee the preparation and review of financial statements and accounts for clients.
• Ensure compliance with accounting standards, tax regulations, and statutory requirements.
• Maintain effective communication with clients regarding their financial and compliance needs.
  

Team Supervision

• Provide guidance and support to junior/senior team members.
• Review and approve work prepared by associates to ensure accuracy and quality.
  

Compliance and Reporting

• Ensure timely submission of GST returns, and other regulatory filings.
• Collaborate with BTA's appointed tax agents for the submission of corporate tax filings.
• Stay updated with changes in local laws and accounting standards.
  

Process Improvement

• Identify opportunities for streamlining accounting processes.
• Contribute to the adoption and implementation of new accounting tools and technologies.
  

Client Engagement and Development

• Assist in client relationship management to ensure satisfaction and retention.
• Support business development initiatives by identifying client needs and opportunities.
  

Requirements

Educational Qualification:

• Degree in Accountancy, Finance, or equivalent professional qualification (e.g., ACCA, CPA).
  

Experience:

• Minimum of 3 years of relevant experience in accounting, audit, or tax services, preferably within a professional services environment.
  

Skills:

• Strong knowledge of Singapore Financial Reporting Standards (SFRS), GST, and corporate tax regulations.
• Proficiency in accounting software such as Xero, QuickBooks.
• Excellent communication and interpersonal skills for client and team interactions.
• Analytical thinking with strong attention to detail.
• Leadership and mentoring capabilities.
  

Other Requirements:

• Ability to work under pressure and meet deadlines.
• Strong organizational and time management skills.
  

The Konrad Adenauer Stiftung (KAS) is one of the political foundations of the Federal Republic of Germany. With its international activities and projects, KAS gives a substantial contribution to international cooperation and understanding. Its Rule of Law Programme Asia is dedicated to working with its partners towards the development of rule of law in the region. For more information about our work, please look at our website: https://www.kas.de/en/web/rspa.

We are hiring!

Social Media Manager

We are looking for a highly motivated self-starter to join the team of 20 colleagues at the foundation’s office in Lavender. As Social Media Manager, you will report to the Rule of Law Programme Asia’s Director, while independently planning, overseeing, and executing selected projects from our portfolio from ideation through to completion in the field of social media. You will interact with a wide range of internal and external stakeholders and carry the sole responsibility of transparent budget planning and financial accounting of your projects.

Responsibilities

• Conceptualise (budget and content), plan, organize and implement the RLPA’s social media strategy
• Plan and implement local, regional, and overseas social media, web site and blog activities - including images/photos and texts - of the RLPA
• Coordinate the RLPA’s (internal and) external communications
• Initiate, develop, maintain and deepen meaningful collaborative relationships
• Advise concerning current developments in the respective policy fields
• Other related duties assigned by the Director

Requirements

• Academic education, at least a Master’s degree. Additional qualification in International Relations would be a plus
• 3-5 years of work experience in the area of social media and communications.
• Excellent English skills is required. In addition, knowledge of one or more Asian languages and ability to converse in German would be a plus.
• Intercultural competence to work in a diverse and multicultural environment is required
• Broad political knowledge about the region, in particular about the mechanisms in the area of digital governance and law
• Ability to travel on a regular basis
• Creativity, reliability, professionalism and the ability to work and communicate in a team

This position offers an attractive range of duties, an interesting and varied work environment, and an appropriate remuneration in accordance with the salary scheme of KAS as a German nonprofit organisation. We look forward to receiving your application!

Only applications received via e-mail will be considered. Please include: A Letter of Motivation (tell us something unique about who you are!), your CV, reference letters, University degree(s) and transcripts, and any relevant certificates to HR Manager:

[email protected]

The application shall include the earliest date of availability, nationality and visa status in Singapore.

Application Deadline: 31 December 2024

PLEASE NOTE: Due to the high number of applications we expect to receive, we will only contact those applicants who will be invited for interviews.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

• Permanent headcount, based in Singapore
• Leading real estate firm
• Candidates must have relevant experience in data analytics, reports and visualization tools such as Tableau and MS Excel

Responsibilities would include:

• Responsible for preparation and maintaining of monthly and adhoc management reports to facilitate strategic planning
• Responsible for data support during meetings or any adhoc requests
• Assist and involvement in the implementation of projects relating to digital transformation and process improvements
• Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost
• Responsible for annual audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents.

Profile of ideal candidate:

• Bachelor's Degree in any field
• 4-7 years of relevant experience
• Proficient in data analytics and visualization tools such as Tableau and MS Excel
• Experience working with SAP system and exposure in Real Estate industry will be an added advantage
• Meticulous, diligent, highly organized and have lots of self-initiative
• Excellent communication and interpersonal skills

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We have partnered with a renowned global leader in information and communications technology (ICT) infrastructure and smart devices. This company offers comprehensive, integrated solutions across key domains, including telecom networks, IT, smart devices, and cloud services, driving innovation and digital transformation worldwide.

Responsibilities

• Drive sales to meet and exceed targets, with a strong focus on generating new business and expanding the customer base
• Identify and develop key accounts in the defined territory or industry vertical
• Accelerate customer adoption, ensuring satisfaction while managing contract negotiations and fostering long-term strategic relationships with key accounts
• Achieve assigned sales, revenue targets, and strategic objectives.
• Coordinate internal resources across sales, solutions, and services to ensure performance objectives and requirements are met
• Build and maintain long-term relationships with partners, collaborating to extend reach and drive adoption
• Lead localized solution development efforts to meet customer needs, coordinating with partners as necessary

Requirements

• At least 3-5 years of experience in cloud business development or technical sales, with a focus on ICT technologies and cloud-native solutions
• Experience in identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals
• Knowledge of positioning and selling cloud and big data technologies in new customers and emerging market segments

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Plan, establish, communicate, and transmit sales objectives to your team or contractors by forecasting and developing annual sales quotas for territories

• Projecting expected sales volume and profit for existing and new products & markets

• Achieving and exceeding sales and profit targets, and reaching targets and goals set for assigned territories with your team

• Strategies, plan, execute, control, and review team project activities by developing field sales action plans for your team members or contractors.

• Manage your team or contractors by planning, scheduling, and assigning them all sales and marketing-related activities

• Recruit, select, orientate, train, counsel, discipline, monitor, and appraise your team on their job performance

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, carrying out own research and study, establishing personal networks, and participating in professional networks

• Establishing, maintaining, and expanding the customer base while servicing the needs of your existing customers

• Contribute to team effort by achieving other corporate targets and objectives

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Join our dynamic team as Contract Management Officer, where you will play a pivotal role in shaping the future of community care services for seniors!

Job Description:

• Develop a fair and transparent tender evaluation framework to select the best providers for community care services.
• Take charge of the entire tender process, from preparing tender documents to conducting tender evaluations and awarding contracts.
• Collaborate with stakeholders to monitor service providers’ performance, ensuring they meet adhere to the contract requirements.
• Manage timely and accurate contract renewals to ensure service continuation for seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.

Job Requirements:

• Bachelor's degree in a relevant field (e.g., public administration, business administration, etc.).
• Proven experience in tender management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and using relevant software and tools for data analysis in tender evaluation.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Job Responsibilities:

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI’s as agreed with you and management.
• Update inhouse CRM system for accounts reporting.

Qualifications:

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• "Farmer" mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers' feedback.
• Good presentation, communication, and written skills
• Interested applicants may apply by sending in your updated resume.We regret to inform that only shortlisted candidates will be notified.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Overview:

We are looking for a Business Development Manager to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

During your service, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations and you’ll support our management team with daily tasks such as exploring new business opportunities, evaluating existing businesses and preparing various reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have.

If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you!

Responsibilities and Duties:

1. Assist in financial analysis and development of business case / financial models;

2. Assist in the development of actionable business plans, establish appropriate tracking and reporting mechanism

3. Provide administrative support;

4. Deep dive in addressable market research and strategize on data gathering and analysis;

5. Participate in company’s strategic planning;

6. Research ways to increase profitability and develop business growth;

7. Create and give presentations when necessary; and

8. Any ad-hoc tasks as required

Requirements:

1. Willingness to learn;

2. Comprehensive knowledge of MS Office;

3. Strong verbal and written presentation skills;

4. Excellent problem-solving skillsets;

5. Effective communication skills;

6. Experience in property management, development or investments preferred; and

7. Tertiary education in any discipline

Reports To:

Directors

Main Duties and Responsibilities

As the Sales Manager (Travel Distribution) for the Resort, you will be responsible for spearheading the development and execution of strategies to enhance our distribution channels. Working through travel agencies, online travel agencies (OTAs), and other distribution platforms, you will work with the team to enhance the Resort’s exposure and visibility.

Key Responsibilities

• Formulate distribution strategies to optimize the Resort's distribution across travel agencies, OTAs, and other booking platforms. You will also identify new opportunities for expanding our market reach and increasing revenue.
• Build relations with travel partners, including travel agencies, tour operators, and online travel platforms. As part of this role, you will need to ensure that distribution channels are effectively utilized.
• Collaborate with the revenue management team to align distribution strategies with pricing and inventory management. In performing this role, you will need to analyze market trends, competitor activities, and distribution performance to identify areas for improvement and growth.
• Design and execute promotional campaigns and special offers in collaboration with travel partners to drive bookings and increase visibility.

Job Requirements

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.
• Minimum 4 to 6 years’ experience in a similar capacity, with a proven track record in developing and executing successful distribution strategies and campaigns. Experience in a property of similar standing is preferred.
• In-depth understanding of travel distribution channels, market trends, and revenue management principles.
• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.

The Job

• Monitor and supervise entire project team to ensure compliance of work and on-time completion.
• Resolve site issues.
• Ensure compliance to all government and building regulations.
• Manage manpower and overtime cost to ensure optimal cost benefit.
• Establish good communication and working relationships with clients and all stakeholders.
• Perform risk management to minimize project risks.
• Ensure strict adherence to WSH policies and regulations.

The Requirements

• Strong management and efficient communication skills.
• Experienced in managing work at multiple sites.
• Excellent coordination skills