A. Main Responsibilities

The duties & responsibilities are mainly classified into the below categories: -

1.Administrative works

· Project Cost Estimation.

· Responsible for Attaining Final Account and Collections.

· Track and Control Cost against Project Budget to Avoid Cost Overruns.

· Procurement and goods received on site

2.Site Management for overall

· Schedule Planning.

· Mobilization of Works & Equipments.

· Co-ordination and Oversees all Works.

· Control and Co-ordinate Subcontractors.

· Control work site discipline, workflow and documents control

· Enforce the Company’s Quality System.

· Site Progress Monitoring.

· Liaison with Client’s Representative, authorities and Consultants.

· Assist Quantity Surveyor in Measuring Works Done.

· Managing Manpower, Materials, equipment and machinery.

· Review and submit report and make sure proper documentation

3.Ensuring Quality, Green and Environmental, Safety and Health practices are carried out at all times.

4.Prepare the presentation slide for tender interview and technical support on tender

5.Other ad-hoc duties assigned from time to time.

Eg:steel structure engineering work

• Supports and challenges the top management of Asian markets through the strategic planning and reviewing process
• Supports on the planning and execution of strategic projects
• Supports on Food services distribution (FSD) related M&A projects with providing expert knowledge to a commercial assessment of the underlying target company and an indication on the synergy potential (e.g., purchasing, assortment, logistics and customers).
• Supports the integration of acquired Food services distribution companies into parent company along functional interfaces and supports the realization of synergies based on the value creation plan
• Delivers a monitoring of the general business performance, a tracking of the Strategy Plans and seeks for optimization levers for Asian markets
• Supports in the financial steering of the Asian markets
• Designs a comprehensive operational KPI benchmarking across all Asian markets to enable a sound business steering
• Supports on the knowledge and best practice sharing within the FSD portfolio but also with HQ's FSD businesses
• Establishes and manages interfaces between Asian markets to HQ Corporate Functions and to other FSD companies
• Prepares and accompanies the top management of Asian markets for Investment Committee meetings.
• Makes sure that all HQ standards and guidelines are met within Asian markets to ensure compliance accuracy

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Client of mine is well known within the logistic industry and their Global HQ is based here in Singapore. They are now in an expansion mode and is looking to hire a Business Process Manager that is passionate and driven to oversee the full implementation and migration processes for the Shared Services setup and others. This is an Individual Contributor role.

Additional Responsibilities:

• Strategic Planning: Develop and effectively communicate a clear strategic plan for the Shared Services transition, ensuring it aligns with the company’s long-term goals and objectives.
• Stakeholder Engagement: Build and sustain strong relationships with key stakeholders, both internally (executives, department leaders) and externally (vendor representatives), ensuring alignment and support throughout the transition.
• Team Leadership: Lead and motivate cross-functional teams involved in the transition, promoting a collaborative, high-performance culture to meet project milestones.
• Decision-Making: Make timely and informed decisions, considering the transition’s impact and the broader organizational context.
• Change Management: Drive organizational change by clearly articulating the benefits of the Shared Services initiative and proactively addressing concerns.
• Risk Management: Identify potential risks related to the transition, create strategies to mitigate them, and guide the execution of risk management plans.
• Continuous Improvement: Cultivate a culture of continuous improvement by assessing processes and systems, identifying optimization opportunities, and implementing best practices.

Essential Qualifications

• A Bachelor's degree in Business Administration, Project Management, or a related field. Advanced degrees or relevant certifications (e.g., PMP, CSM) are advantageous.
• Proven project management experience, particularly in executing complex projects within set timelines.
• PMP or Certified ScrumMaster certification is preferred.
• Strong organizational and multitasking capabilities.
• Excellent communication and interpersonal skills.
• Knowledge of the container shipping industry is a plus.
• At least 10 years of relevant experience.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Opportunity: Call Centre Manager
Location:

• Initial months: Funan
• Subsequent months: Ubi

Working Hours:

• Monday to Friday, 8:30 AM to 6:15 PM

Contract Duration: 6 months
Salary: Up to $5,500/month

Key Responsibilities:

1. Operations Management:Oversee and manage day-to-day operations of the Channel Operations team.
   Ensure achievement of Service Level Agreements (SLAs) and maintain operational excellence.
   
2. Strategy Development and Implementation:Develop and implement strategies to optimize channel efficiency and workflows.
   Drive initiatives that align with organizational goals and objectives.
   
3. Team Performance and Development:Monitor team performance, providing regular feedback, coaching, and mentoring.
   Foster professional growth and ensure high team performance standards.
   
4. Stakeholder Collaboration:Engage with stakeholders (e.g., public agencies) to address operational challenges.
   Gather insights and support cross-functional initiatives to enhance service delivery.
   
5. Reporting:Prepare and present reports on team performance, KPIs, and improvement opportunities.
   Highlight strategies to management for service transformation and planning.
   

How to Apply: Send your resume to:

Responsibilities:

· To understand the contract of the project.

· To study and work out the method statements.

· To coordinate with the Professional Engineer (PE) regarding temporary supports requirement for the project.

· To plan the manpower requirement for the project (organization chart).

· To plan the resources and equipment requirement.

· To work out the budget required for the project after the method statement has been established.

· To source the right sub contractor for the project. Obtain quotations from sub contractors or suppliers.

· To review the sub contractors’ and suppliers’ quotations with immediate superior.

· To coordinate with engineering, production and purchasing department regarding the procurement of the material required for the project.

· To attend meetings with main contractor regarding planning, method of statement, production and the execution of the erection works on site.

· To disseminate the information obtained during meetings with our main office and main contractor, to the subordinates.

· To supervise a team of site/construction managers, project engineers, site engineers, safety supervisors, surveyors, QC inspectors and subcontractors for the successful completion of the projects.

· To ensure that the following documents and reports are maintained, recorded and reported at all time and on time.

· ECR, ECN, RKL, SI and SD to sub contractor, NCR, GDN, DO, confirmation of VI, VO record, equipment usage record, KPL daily erection record, daily material received record, daily manpower record, diesel usage record, PR, PO, daily site erection report alignment and level report, QC related reported, weekly progress report, monthly progress report, monthly budget and expenditure report.

· Coordinate with senior QS regarding monthly progressive claims to the client.

· Assisting Commercial Manager to chase after the payment from client.

· To coordinate with our QS and client’s QS regarding the settlement of the VO (star rate) with the client.

· To coordinate with our safety department regarding insurance issues.

· To coordinate with our safety and client’ safety supervisor regarding safety issues at site.

· To review and certify the sub contractor progress payment claim.

· To certify supplier invoices.

· Preparation of weekly, 3 weekly and full schedules for the project.

· Monitoring and maintain daily, weekly and full schedule for the project.

· Verification of the time card for staff.

· Project correspondence.

· To coordinate with the cost accountant regarding the cost control structure.

· To coordinate with HR department regarding personnel related issues.

· To coordinate with accounts department regarding payment issues to suppliers and sub contractors.

Requirements:

· Minimum of diploma / degree holder in Engineering / Civil Engineering

· Minimum of 5 years’ relevant experience

· Strong analytical and problem solving skills.

Additional Information:

· Based at site

Osaka Gas Energy Supply and Trading (“OGEST”), 100% subsidiary of Osaka Gas Co., Ltd. (“OGHQ”), is looking for a responsible LNG Portfolio Optimisation Manager, for OGEST cargoes as well as OGHQ cargoes, to join the company.

MAIN RESPONSIBILITIES

- Liaise and coordinate with those who optimize LNG portfolio and LNG assets between OGEST/OGUK and OGHQ, including operation of LNG Cargo, timely and accurate optimization coordination, and commercial coordination with counterpart operators

- Work and cooperate closely with internal operators, traders, analysts in OGEST, OGUK, OGHQ and other overseas offices, including coaching/mentoring cargo operators and analysts

- Liaise and coordinate with internal stakeholders, such as traders, middle / back-office, shipping, technical etc. in OGEST, OGUK, OGHQ and other overseas offices

- Ensure the effective coordination of all parties in relation to LNG portfolio optimization activities, to ensure compliance with regulation and effective implementation

- Ensure clauses in LNG SPAs, MSPAs or Confirmation Memorandums (CMs) accurately captured in relevant documents

- Entry of trade details in ETRM system

- Check optimization calculations relating to the trade and make / assist in claims where necessary

- Support commercial and analytical activities such as calculating the economics, reviewing MSPAs, CMs, Annual Delivery Program scheduling, internal discussions for trading strategy, and ad-hoc duties in relations to trading and optimization by OGEST/OGUK/OGHQ

- Other tasks assigned by line manager

SUPERVISORY RESPONSIBILITIES

- The LNG Portfolio Optimization Manager will be responsible to lead any coordination of optimization activities in OGEST, OGUK, OGHQ and other overseas office to develop their capabilities and set clear directional goals.

KNOWLEDGE & EXPERIENCE

- Minimum bachelor’s degree

- Minimum 3 years of experienced in LNG cargo operations and optimizations with excellent knowledge of the LNG business value chain

- Proficient and fluent in both English and business Japanese in order to report to OGHQ and coordinate with domestic customers/business partners in Japan and overseas (written and verbal communication in English & Japanese with internal and external stakeholders is required)

- Understanding of optimization strategies and commercial operations

- Excellent understanding of the global LNG market/entire LNG value chain and its commercial and operational characteristics (e.g. upstream, liquefaction, transportation, regasification, LNG terminal, etc.)

- Ability to work under pressure and to identify/resolve issues related to LNG transactions

COMPETENCIES REQUIRED

- Possess a good collaborative working attitude, keen to learn, good team player, good communication skills

- Ability to work cooperatively as a team and stay committed together on the task at hand.

- Ability to develop and maintain good relationships with employees at all levels within the company.

- Has a focus on understanding and delivering value to external and/or internal stakeholders. Willing to put in effort to listen and work successfully with customers to achieve “win-win” outcomes.

- Detailed, well organized and able to multi - task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines

- Good organization and time management skills

- Meticulous analytical skill with an eye for details to ensure minimum errors in work.

- Ability to take initiative and be proactive

We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi asset investment portfolio for the family.  We are looking for an experienced individual to support the team in the administration of funds, performance reporting and wider operational support. 

The Role

Our team is small, so you will need to be flexible, pragmatic and solutions oriented.  You will be responsible for investment administration, specifically investment performance reporting, investment execution and custodian management.  Main responsibilities include:

Investment Performance Reporting

·         Prepare standard monthly performance reports including collation of external investment manager reports and valuation

statements.

·         Prepare quarterly performance reports, updating IRRs and multiples for illiquid funds.

·         Reconcile performance reports to custodian statements and management accounts.

·         Collate capital call/distribution notices and update illiquid funds records.  Reconcile outstanding commitments and

capital call amounts to the actual notices.

·         Prepare monthly reconciliation of cash flows to investment movements.

·         Prepare ad-hoc performance analyses including asset class attribution and external benchmark comparisons.

·        Use of Bloomberg to acquire market or index data.

Investment Execution

·         Oversee the full trade life cycle and ensure the team is aligned for authorizations.

·         Follow through on investment decisions ensuring accurate and timely execution by brokers and custodians.

·         Coordinate investment execution, eg completing subscription forms, compiling KYC documentation and obtaining

director signatures.

·         Liaise with the custodian to instruct investment subscription and ensure cash settlement.

·         Collate and review contract notes received directly from fund’s administrator and/or the custodian.

·        Manage transactions during the life of an investment, eg capital calls.

Custodian Management

·         Liaise with the custodian to ensure the provision of timely and accurate data on investments, including valuations, for

group financial reporting.

·         Review data input in the custodian’s custody/reporting system.

·        Reconcile fees charged by the custodian.

General

·         Drive management of large BAU items such as reporting and taking ownership of delivery timelines.

·         Provide day-to-day guidance, mentoring and training of juniors.

·         Take initiative to lead and drive projects, improving operational efficiency and investment reporting.

·         Liaise with members of the CFO team, auditors and administrators for the year end audit.

·         Liaise with Head of Internal Audit and external auditors to support internal audit of investment activities.

·         Develop and maintain positive working relationships across the company and other family office entities.

·         Commit to developing yourself within your role, undergoing training where necessary.

·         Proactively promote and maintain high standards at work – taking the initiative to resolve and/or draw attention to areas

that don’t meet required standards or any issues that arise.

Qualifications/Experience

·         Strong academic background with demonstrated analytical capabilities, detail orientated and excellent written and oral communication skills. These capabilities will be tested during the recruitment process.

·         Strong candidates will be undertaking or have completed further professional studies (for example CISI IOC).

·         Advanced excel skills and good knowledge of Microsoft Office.

·         Experience with Solovis would be helpful, but is not essential.

·       Experience of private markets would be advantageous, but is not essential.

Attributes

·         We are looking for a candidate who demonstrates the core values of the family office, someone who takes pride in using

their initiative, in being flexible and agile in times of change and who demonstrates integrity and loyalty to the family,

our colleagues and our stakeholders.

·        Excellent interpersonal skills are critical.  The right candidate will work well alongside both their London-based

investment colleagues and also their Singapore-based family office colleagues to deliver the best possible service to the family.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

Description

• Perform scheduling of assignments for corporate clients
• Assign and co-ordinate driving assignments with bus drivers according to clients requirements
• Receive and manage feedbacks. Suggest ideas to improve workflow
• Daily monitoring of transport operations. Coordinate with stakeholders in case of contingencies
• Report and maintain records of incidents and accidents for future review

Requirements

• Responsible and meticulous team player, able to work in a fast-paced environment
• Proficient in Microsoft Office
• Able to communicate with English and Mandarin speaking clients
• Able to respond to contingencies before/after working hours
• Working Hours: Mon to Sat

Contact

• Email: [email protected]

Operating Hours are from 8.30am – 8.30pm,

on 5-day work week with rotating shifts,

Mondays to Sundays and public holidays.

Job description

Customer Service Specialist

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Form and Drive skills (Apt with using Macros)

Working Days

• 5 working days (3 weekdays and 2 weekends)
• Weekdays: 1230-930pm ; Weekends: 830am-6pm

JOB RESPONSIBILITIES

The role of Service Crew involves taking order, preparing basic food items such as soup / toast / drinks, serving food, clearing tables and general restaurant upkeeping. On the job training will be provided.

WORK INFORMATION
- Full Time: 5 Days Week (47 Hours / Week), 2 Off Days Per Week (No split shift)
- Part Time: $11/Hour (Depends on experience), Flexible Schedule
- 11am - 10pm (Full Shift) / 11am - 4pm (Lunch Shift) / 6pm - 10pm (Dinner Shift)
- Gross Salary up to $2400 with OT (Depends on experience)
- Sales Incentive
- Staff Meal Provided
- Whatsapp 8126 8194 (Please do not call)

EMPLOYMENT BENEFITS
- Annual Salary Increment
- Performance Bonus
- Sales Incentive
- Annual Leave
- Medical Leave
- Medical Benefits
- Career Advancement Opportunities
- Outlet Teambuilding Activities
- Convenient Work Locations Near MRT

AVAILABLE WORK LOCATIONS
- Heartbeat@Bedok (Bedok MRT)
- Eastpoint Mall (Simei MRT)
- Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)
- Djitsun Mall (Ang Mo Kio MRT)
- Heartland Mall (Kovan MRT)
- Waterway Point (Punggol MRT)
- Bukit Timah Shopping Centre (Beauty World MRT)

To apply, please WhatsApp HR at @ 8126 8194 (Please do not call).

Overall Role Purpose

The Sales Training Manager trains all Sales staff to improve their selling skills, knowledge and attributes to drive behavioral change and maximize sales success.

Job Responsibilities

Country Commercial Function

• Plan & implement learning journey for new hires, training calendar for Sales community and the necessary training administration (e.g. logistics setup, maintenance of training records etc).
• Facilitate frontline sales training courses from CIS Sales to ensure readiness and emphasize selling value over product/ price.
• Provide coaching expertise to the SG Commercial Management team through coaching observations, joint calls & visits for the purpose of people development, improving productivity and employee motivation/satisfaction as part of the Commercial Team’s commitment to Sales Excellence.
• Conduct skills gap analysis, coaching audits and assist in call script development for all Sales Channels to help improve Customer Experience.
• Assume the role of admin for various sales training and coaching tools e.g. Centrical and GSIP+.
• Support the CPR team on complementary tasks and responsibilities deemed necessary by Director, Commercial Planning & Research.

Asia Pacific Regional Office Training Group

• Collaborate with regional Sales Training team to assist or conduct Sales Training related activities/projects.

HR Department/ Certified International Specialist Manager

• Attend meetings & reviews, manage training activities within allocated CIS training budget.
• Collaborate with CIS Manager to implement global/regional CIS training modules for the Commercial team in Singapore.

Benchmarking Organisations, Consultants

• Manage external consultants for the customisation/ development of programmes which specifically meet sales training needs: research, programme design, testing/validation of programmes before implementation.

Global Sales Process

• Develop an intimate understanding of the business processes and deliverables of the various Sales Segments, so as to provide relevant coaching advice to Sales Reps & Managers.
• Participate proactively to improve adoption of Sales Process.

Training Systems Management

• Develop a consistent approach to sales learning that is effective and ‘accelerated learning’ based, through the adoption of learning technologies and synergy with local and Global Sales Process
• Ensure that:training schedules are observed
  - training logs are maintained
  - training logs are forwarded to HR
  - training utilization and summary are forwarded to HR
  
• This role has no direct report and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions.

Job Requirements:

• At least 5 years of sales experience in a logistics industry, with at least 2 years of coaching/ mentoring/ training capacity
• Experience in leading the development and delivery of learning solutions in a service or sales environment is an added advantage.
• Strong interpersonal skills and confidence in delivery to all levels of stakeholders.
• Experience with sales processes and systems will be preferred.
• Excellent Presentation, Facilitation and Training skills.
• Proficient in Microsoft Office
• Degree in Business (or related discipline) will be an advantage.

Roles & Responsibilities

• Responsible for ALL M&E Construction Activites on Site reporting to Project Manager
• Manage construction activities and progress independently.
• Coordination and supervision of M&E works
• Liaise with M&E Consultants
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements

Requirements

• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 10 years of relevant experience in LTA Infrastructure, Mixed Development Projects for M&E Systems.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all levels of employees.
• Able to work on initiatives and to work as a team.

Position: Microbiology Laboratory Manager

• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5
• Salary: $5,000 - $6,500

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Us

Green Link Digital Bank is Singapore’s inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a Relationship Manager to grow our business.

Responsibilities

• Formulate and implement sales strategies to solicit and develop new accounts to expand GLDB’s client base.
• Facilitate new loan and account opening applications, and proactively manage and monitor these accounts to minimise non-performing loans.
• Ensure strict adherence to internal credit and regulatory compliance requirements.
• Ensure and maintain a high standard of AML/KYC/CDD risk assessments for client profiles.
• Prepare credit proposal and propose appropriate credit mitigants for new loan applications.
• Understand customer needs and requirements and collaborate with internal stakeholders to deliver optimal solutions or propose new products.
• Represent Business Unit in ad hoc projects such as new product developments, technical enhancements, industry landscaping to contribute to Bank’s success.
• Stay informed about market trends regulatory developments, and emerging technologies to effectively educate and inform clients.

Requirements

• Relevant Bachelor’s Degree in a reputable institution.
• At least 5 years of relevant experience in Wholesale/Commercial/Enterprise Banking serving wholesale customers.
• Comfortable with outbound acquisition via phone calls to bring in new customers for the bank and to deepen the relationship for existing customers of the Bank.
• Demonstrated records of overachieving sales target under high-pressured working environment whilst balanced with risk awareness and management.
• Highly proficient in in AML, KYC, CDD, creating credit proposals, credit memo writing, and credit structuring.
• Highly self-motivated to deliver work of the highest standard with a strong sense of commitment and accountability.
• Analytical and a problem solver.
• Energetic, customer service oriented.
• Excellent interpersonal and communication skills and a strong team player.

Job Description

Cafe Assistant Manager ( S$2800 - S$3800 ) Cafe@ NTU

Pre- Requisites

- Diploma or its equivalent, otherwise relevant years of experience will be considered.

- Good communication skills in English

- Ensure adherence to food safety regulations and implement best practices for safe food handling

Key Responsibilities

Job scope incudes (and is not limited to) :

- In charge of stock take and ordering

- Training of new servers

- Oversee day-to-day café operation

- Table service, manage complaints

- Cashiering

- Assist in create detailed reports on weekly, monthly and annual revenues and expenses

- Assist in control operational costs and identify measures to cut waste

About the company

Our client is an established local life science firm. They are looking for an experienced HR Manager to support the full spectrum of HR for its local operations, focusing on performance management, learning and development, HR operations and HRIS.

About the job

The role will report into the Head of HR and is part of the team of 5 based in Singapore. Working closely with the business stakeholders, you will:

• Manage key stakeholders across various business units to drive HR strategies
• Drive and support various aspects of HR focusing on performance management, salary review, budget and workforce planning, learning and development and HRIS
• Drive, implement and improve HR policies and programmes in alignment to business objectives and local legislation
• Support other HR initiatives and regional projects

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 10 years’ of HR experience, with HR generalist experience
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of Singapore
• Independent and self-motivated
• Collaborative and a team player

Responsibilities:

• Oversee daily operations, ensuring smooth and efficient service delivery.
• Implement, enforce, and maintain brand and outlet SOPs to enhance productivity and service quality.
• Ability to resolve issues and address customer complaints effectively.
• Conduct regular performance evaluations, offering coaching and feedback to enhance team performance.
• Monitor and ensure the highest standards of food safety, hygiene, and quality are consistently upheld.
• Respond to customer trends, needs, comments, and problems to ensure a quality experience and boost future sales prospects.
• Create, and implement promotional ideas to attract more guests and increase local market sales.

Skills and Requirements:

• Diploma in Hospitality Management or a related field.
• Ability to set priorities, plan, organize, and delegate tasks effectively.
• Leadership skills to motivate and develop staff while ensuring the achievement of goals.
• 2-3 years of managerial experience within the F&B industry.
• 5 days work week from Monday-Sunday.

Job Requirements:

• Degree in Civil, Building, Structural or Construction Management from a recognized institution

• At least 5 years of working experience in construction/project management which includes structural and architectural works

• Proficiency in MS Project, Autocad, Excel, Powerpoint

• Good interpersonal skills, written and verbal communication skills in managing with all levels of managements

• Good in contract administration and management

• Well-versed with BCA and other relevant authorities’ regulations

• Possess strong leadership quality, good organizing skills, independent, responsible, analytical, and initiative

Job Description:

• Planning and follow up action with reference to the master schedule, ensuring smooth daily operations.

• Develop, compile and deliver site progress reports

• Conducting sites Inspection and reviews at site on safety compliance and regulations

• Ensuring project are successfully completed within budget, on time and in accordance with the contract requirements.

• To ensure projects meet customer’s quality standards

For interested applicants, please apply online or send your resume to [email protected]

Please note that only shortlisted candidates will be notified.

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Job Responsibilities

- To conduct audit & ensure that staff/supervisor adhere to company's SOP

- To maintain good relationship with the stall tenant

- To review and feedback on servicing carried out by vendors

- To conduct weekly check on cleanliness of the coffee shop

- To manage coffee shops in a designated region

- To conduct exit interview

Requirements

- Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Strong decision-making skills

- Able to think, plan, and execute autonomously

Location: Central
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.