Johnson & Johnson is currently seeking a Senior Manager, Operations & Commercial Effectiveness, APAC. This role will be based in Singapore primarily focus on Abiomed and as such provides a unique opportunity to join a new business within the J&J Family of Companies.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Abiomed is an innovative medical device business with an inspiring mission "Patients First" and a unique guiding company principle "Recovering hearts. Saving lives." With more than 3,000 employees, Abiomed is one of the fastest growing medical technology businesses in the world with corporate headquarters in Danvers, USA, and locations in Aachen and Berlin, Germany, Tokyo, Japan, and Singapore. Abiomed is part of Johnson & Johnson MedTech.
Position Overview:
The Operations & Commercial Effectiveness Senior Manager will report directly to the General Manager of Asia Pacific to execute sales strategies that deliver results aligned with the commercial plan and manage operations and channel management. Collaborate effectively with functions such as sales, marketing, finance, commercial operations, IT and HR to anticipate challenges and remove obstacles to enable commercial impact.
Principle Duties and Responsibilities:
- Conduct annual strategic planning to analyze sales regions and territories
- Work with APAC Leadership Team to liaison between commercial operations, sales, marketing, comm ops, finance and all other internal functions impacting the commercial team in driving and fulfilling the following responsibilities:
- Help identify and deliver on the needs of the commercial organization to successfully drive initiatives
- Conduct quarterly business reviews with APAC GM with Commercial Leaders and Distributors
- Manage monthly and quarterly business reviews, coordinate with stakeholders and ensure follow through with key initiatives that impact commercial strategy
- Partner with APAC Commercial Leaders in monitoring and increasing the sales force engagement though recognition, incentives, and surveys
- Assess current distribution & 4PL strategy and execute channel optimization projects in key markets by assessing margins and J&J network to ensure infrastructure supports strategy
- Conduct quarterly distribution reviews with stock and sales analysis and implement good distribution practices
- Ensure distribution/channel contracts and contracts with external parties and vendors are up to date
- Execute key channel/operations projects like the Korea J&J model
- Collaborate with Aachen/US counterparts to implement a long-term APAC supply and operations process
- Provide relevant analytics to the commercial team to guide strategic commercial plan
Job Qualifications:
- Bachelor's Degree required, Masters in related field or MBA preferred
- 10+ years of high-performance experience in the medical device cardiovascular space
- 5+ years of management experience of a field commercial team preferably within Abiomed
- Develop strong relationships with key stakeholders internal and external
- Demonstrated critical thinking in fast paced environment
- Ability to exercise judgment in selecting, methods, techniques, and evaluation criteria for obtaining results
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
