Job Description & Requirements

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

Our company mainly deals with interior designers for commerical offices, our main core of product is acoustic panels and wallcovering.

Able to serve multiple designers and generate new leads for company portfolio and close jobs with good margin.

Got to be able to take stress and also tight timeline for project completion and sales call. Responsive to customers request. He/she must be able to meet with their sales target monthly.

Reporting to Sales director and help in all ad hoc requests.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

1. Manage and allocate company resources for logistic demand, as well as ensure that the delivery process smoothly and seamlessly.

2. Develop strategies to streamline processes and reduce cost

3. Ensure operations comply with regulatory standards as well as company guidelines

4. Manage and coordinate logistics staff to ensure smooth operations

5. Main point of contact and liaison between company staff, clients, and relevant authorities, ensure traceability and availability at all times.

A self-directed team player in the Risk Management & Compliance (“RM&C”) function under IAG Shared Services focusing on Compliance (Market Conduct areas). Be able to lead junior RM&C staff and assist the Head of function in maintaining a robust risk management and compliance framework.

Responsibilities:

• Independently conduct or guide RM&C staff to conduct investigations, based on complaints lodged by customer or internal stakeholders and generate report for vetting by Head of RM&C
• Review the assessment conducted by 1st level assessor on the quality of the financial advisory services provided by representatives, against the non-sales KPIs, and determining if infractions have been committed by representatives (Balanced Scorecard framework)
• Review the assessment conducted by 1st level assessor on Replacement of Policies (“ROP”) to ascertain if ROP transaction is detrimental to customer
• Maintain, update and enhance the company’s Market Conduct-related policies (e.g. Balanced Scorecard (“BSC”), Complaints Handling, etc) in accordance with company requirements
• Conduct compliance training to relevant staff and representatives (where required).
• Identify compliance issues that require follow up and be able to independently discuss emerging compliance issues with relevant stakeholders
• Lead the market conduct stream in performing relevant gap analysis based on new and updated regulations issued by regulator
• Lead the market conduct stream in performing control testing based on gap analysis completed
• Lead the market conduct stream in completing activities under Compliance Monitoring Plan (includes assurance checks on tasks performed by 1 line of defence functions)
• Lead the market conduct stream in preparing and presenting relevant updates and/or reports to the Management
• Lead the market conduct stream in performing System UAT testing and to provide feedback on enhancements (where required)
• Keep abreast of updates to relevant regulations and developments impacting the FA industry, focusing on Market Conduct-related topics (e.g. BSC, Complaints Handling, etc), be able to assess how it will affect the business and recommend relevant controls to mitigate the risks
• Undertake any tasks as assigned by Head of function from time to time.

Requirements:

• At least a bachelor's degree or above
• At least 8-10 years Compliance-related experience in financial services/insurance-related industry focused in Market Conduct
• Sound technical Market Conduct knowledge and skills, with hands-on experience (i.e. BSC, Complaints Handling, ROP, etc)
• Strong attention to detail (i.e. proficient in reviewing work performed by more junior staff)
• Having prior financial advisory experience will be an added advantage
• Must be proficient in MS Office, Excel applications (e.g. able to use VLOOKUP, formula to call on fields in other documents, or even write macros within Excel)

Other competencies and traits:

• Uses initiatives to add value and increase efficiency in existing processes
• Possess good communication (verbal and written) skills with a strong EQ
• An eye for details, has a strong analytical mind with good problem-solving skills
• Has a self-motivated personality and is able to work well in a team
• Adaptable to changes
• Self-disciplined and motivated in a flexible hybrid work environment

Key Responsibilities:

• Lead project planning, execution, and delivery of civil engineering projects, ensuring compliance with all applicable regulations and standards.
• Manage project schedules, budgets, and resources effectively to meet project milestones and objectives.
• Coordinate with clients, stakeholders, subcontractors, and regulatory authorities to ensure smooth project progression.
• Conduct regular site inspections to monitor progress, quality of work, and adherence to safety standards.
• Prepare and present project reports, updates, and documentation to management and stakeholders.
• Identify potential risks and develop mitigation strategies to address challenges throughout the project lifecycle.
• Ensure that all engineering work is performed in accordance with the company’s quality assurance policies.

Qualifications:

• Education: Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA).
• Experience: Minimum of 10 years of relevant local experience in civil engineering projects, particularly in infrastructure, sewer & drainage, and roadworks.
• Certifications: Possession of Resident Engineer (RE) or Resident Technical Officer (RTO) certification is preferred.
• Project Exposure: Experience working on LTA or PUB projects is highly desirable.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in project management software and tools.
• In-depth knowledge of local building codes, regulations, and industry best practices.
• Ability to work under pressure and manage multiple projects simultaneously.

Benefits:

• Competitive salary package commensurate with experience.
• Opportunities for professional development and career advancement.
• A dynamic work environment with a focus on innovation and sustainability.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Larry Loh Yi Song
Registration Number: R23115969
AlwaysHired Pte Ltd
EA Licence No: 24C2293

• We are looking for competent and cheerful service crew to take and deliver orders. You’ll be the face of the restaurant and play an integral part in customers’ experiences.
• Service crew responsibilities include ensuring tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

job highlights

4 off days monthly, rest days depend on schedule. able to work long hours and late in evenings and weekends

Competitive salary 3k and above

Positive and nurturing working environment

Work location: islandwide

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

Responsibilities

Manage technology set up for store renovation / opening and experiential event

• Manage technology set up for SEAO stores renovation / new opening across Fashion brands (Singapore, Malaysia, Thailand, Philippines, Australia)
• Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
• Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
• Co-ordinate with business team to support IT requirement on 3rd parties hardware e.g. (Traffic counter, CCTV)
• Participation in planning and execution of change management

Leading initiatives around boutique IT standardization

• Standardize process, budget, and IT asset management (device, license control, end of life management)
• Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency
• Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
• Co-ordination of testing, process change, training, and user communications

Requirements

• Hands on experience in store technology set up / transformation and retail application implementation.
• Good understanding of retail processes and store operation principles
• Solid experience in working with external contractors from store projects and landlords.
• Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced
• Expertise in retail infrastructure (network, digital workplace) and security fundamentals

Required competencies:

• Project coordination and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
• Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
• Strong negotiation skills and the ability to get results through formal channels and informal networking
• Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
• Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
• Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
• Enthusiastic and proven rapid learning capability
• Excellent written and verbal communication skills
• Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance

Interested candidates please click apply or email your resume to [email protected]. Please note that only shortlisted candidates will be notified.

EA Registration No: R1655133 (MOHAMED ASHRAF S/O HAMID ALI)
Links HR Singapore Pte Ltd | EA License No: 09C5322

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for an Operations Manager to oversee all staff, budgets and operations of all outlets of Fernando’s Pizza. Operations manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you will help our company grow and thrive.

Responsibilities

Maintaining food quality, health and safety standards

Keeping customers happy, getting their feedback on the experience and handling complaints

Organizing schedules, keeping track of employees’ hours and recording payroll data

Maintain budgets and optimize expenses

Check and ordering supplies while staying within budget limitations

Supervising daily shift operations, including front- and back-of-house restaurant operations

Controlling operational costs and identifying ways to cut waste

Skills

Proven experience as a Manager

Experience in planning and budgeting

F&B Knowledge of business process and functions

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Restaurant Service Manager | Western Cuisine | Up to $3.5k | 6 Days | Tanjong Pagar / Tanglin

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are seeking a highly skilled Service Engineer to join our dynamic team. The Service Engineer will be responsible for providing technical support and expertise to our in-house production team in Singapore and globally, and ensuring our products operate efficiently and effectively. This role requires a strong understanding of TIG automatic cladding machines, manual welding machines (E.g. Fronius Brand)

Key Responsibilities:

• Install, maintain, and repair automatic and manual welding machines and/or CNC Machining
• Diagnose mechanical, electrical, and software-related issues and propose appropriate solutions.
• Conduct preventive maintenance and calibration of equipment to ensure optimal performance.
• Resolve production technical concerns and requirements.
• Provide in-house training on the proper use and maintenance of equipment.
• Create and maintain detailed service reports and documentation.
• Work closely with the sales and engineering teams to support product development and improvement initiatives.
• Stay updated on new technologies and industry trends to provide proactive support and recommendations.

Requirements:

• Proven experience as a Service Engineer or similar role in the O&G industry
• Strong problem-solving skills and ability to think analytically.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Willingness to travel frequently to Philippines and Malaysia as needed.

Location: Singapore / Philippines

Application Process:

Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the position to [email protected]

Restaurant Captain

AMBROSIA F&B PTE. LTD

$3,000 - $3,500 per month

Full time

Roles & Responsibilities

Service Captain (1-Michellin)

Introduction:Located in the heart of Singapore, CHALEUR is a Michelin-starred France Japanese fine-dining restaurant known for its innovative take on traditional Elegance cuisine. With the finest seasonal ingredients coming from all over Japanese & France with unique cooking techniques to create refined yet soulful dining experiences. Our team is dedicated to delivering impeccable service and memorable moments for every guest.

· Industry / Organization Type: Food & Beverage

· Working Location: Central Area at Neil Road

· Working Hours: 5 days (Tuesday to Saturday)

· Basic Salary from $3000 to $3500

Key Responsibilities:

Service Supervision:

- Lead and supervise service staff, Ensure prompt and attentive service to guests.

Customer Relations:

- Greet and interact with guests, responding to guest feedback & resolve customer complaints

Service Standards:

- Maintain high service standards, adhering to establishment's policies and procedures.

- Conduct regular service checks to ensure quality.

Staff Management:

- Train, coach, and evaluate service staff performance.

Communication:

- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.

Operations:

- Manage table assignments, reservations, and seating.

- Monitor dining area cleanliness and ambiance.

Quality Control:

- Ensure accuracy of orders, billing, and payment processing.

**Social Media: (Advantage)

1. Manage restaurant's social media accounts (Instagram, Facebook)

2. Create and schedule posts showcasing menu items, promotions, and events.

3. Respond to online customer inquiries and reviews.

4. Monitor and analyse social media metrics (engagement, followers, etc.).

Required Skills and Qualifications:

- Good command of spoken and written English

- Pleasing, Mature & Cheerful personality

- Excellent guest service skills

- Good knowledge of food and beverage service – Willing to learn

- O’ Level or Diploma in Hotel Management or related field

- 2-3 years of work experience in F&B similiar

For faster response please send your resume via: [email protected]

Summary of role requirements:

• Looking for candidates available to work:
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role

Expected salary: $3,000 - $3,500 per month

Job Descriptions:

• Oversee and coordinate day-to-day hostel operations, including front desk, housekeeping, and maintenance.
• Develop, implement, and refine operational procedures and manuals to ensure efficiency and consistency.
• Monitor hostel cleanliness, safety, and service standards, addressing any gaps promptly.
• Manage booking systems, track reservations, and optimize occupancy rates.
• Recruit, train, and supervise staff, fostering a positive and motivated work environment.
• Schedule staff shifts, ensuring adequate coverage during peak periods.
• Provide ongoing feedback and conduct regular performance reviews.
• Ensure exceptional guest service by addressing inquiries, complaints, and special requests promptly.
• Develop and promote events or activities to enhance guest engagement and build a sense of community.
• Act as the main point of contact for VIP guests or escalated issues.
• Assist with manual tasks such as setting up communal areas, minor repairs, or helping with housekeeping when needed.
• Regularly inspect facilities to ensure they are clean, functional, and well-maintained.
• Handle inventory management, including ordering supplies and maintaining stock levels.
• Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Handle cash and card transactions, ensuring accurate reporting and accounting.
• Maintain compliance with health, safety, and regulatory requirements.

Requirements:

• At least 2 years of related working experience in a backpacking environment or hostel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize effectively.
• Hands-on approach and willingness to assist with manual or physical tasks.

Junior Service Technician (Water Filters and Water Purifier)

Salary: $1,800 - $2,400 (depending on experience)

Working Hours: Mon - Fri (9am - 6pm)

Office Location: near Redhill MRT

Job Scope:

• Assist in the installation, testing, and commissioning of equipment or systems.
• Perform service maintenance, repairs, inspections and basic troubleshooting
• Support the senior technician in diagnosing and repairing equipment malfunctions.
• Provide basic technical support and respond to client inquiries when required.
• Manage tools and materials responsibly, ensuring proper storage and inventory.

Requirements:

• Basic understanding of technical systems and tools
• Physically fit to perform hands-on tasks and comfortable working in various environments
• Training provided

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Contract Duration

· 2 Years (1 Mar 2025 to 28 Feb 2027), with an option to extend 1 Year

Working Location

· Newton

Working Hours

· 5 Days (Mon to Fri: 6.30am to 4.00pm)

Lunch: 1 hour

Monthly Offered Salary

• 1 Mar 2025 to 30 Jun 2025: $1,740 per month
• 1 Jul 2025 to 30 Jun 2026: $1,910 per month
• 1 Jul 2026 to 28 Feb 2027: $2,080 per month

Requirements

· A dynamic, dedicated and motivated individual that can complete tasks without close supervision

· Primary school qualifications

· Advantage to have some experience in logistics and facilities maintenance

Job Description

· Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

· Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

· Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.

· Simple administrative and office work like distributing items to various classrooms.

· Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

· Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

· Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

EA License No.: 96C4864

Reg No.: R1106928

The Job:

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target
• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

The Requirement:

• Min Diploma / Degree in Engineering
• Min 5-8 Years of relevant working experience from Contruction or Engineering industry

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary students. Our mission is to nurture critical, compassionate thinkers and empower students to excel academically and beyond.

Our Customer Service Officers (CSOs) play a key role in delivering exceptional service. As the first point of contact, you’ll use your product knowledge and communication skills to provide personalised assistance, build strong relationships, and contribute to a positive team environment.

If you’re passionate about customer engagement and thrive in a dynamic, supportive setting, we’d love to have you on our team!

Job Responsibilities

Sales & Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Maintain a positive and professional attitude while actively listening to customer needs and providing relevant assistance.
• Provide accurate and up-to-date information about the company's programmes.
• Handle customer inquiries and requests timely, including scheduling replacement lessons and responding via phone, email, and chat.
• Follow-up with customers through calls and emails, to ensure customer satisfaction and escalate issues when necessary.
• Stay informed about company programmes and marketing initiatives to effectively communicate relevant information and promotion to customers.

Administrative Tasks:

• Utilise company systems to track customer interactions, ensuring accuracy and timely responses.
• Assist with administrative tasks such as preparing lesson materials, sorting worksheets, conducting stock checks, and maintaining accurate customer records.
• Support teachers and students as needed to ensure smooth class operations and a positive experience.
• Other duties associated with the role and assigned by the line manager.

Job Requirements

• Minimum GCE 'O' Levels; tertiary students, stay-at-home parents, and retirees are welcome to apply.
• No prior experience required; experience in customer service, sales, or administrative roles is a bonus.
• Strong verbal and written communication skills in English, with the ability to engage with customers professionally and effectively..
• Basic proficiency in computer applications (e.g., Google Drive, Gmail, Docs, and Sheets) and the ability to quickly learn company systems.
• A genuine desire to assist customers, with the ability to listen actively and provide effective support.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Comfortable promoting the company’s programmes.
• Works well independently and in a team.
• Available for flexible hours, including weekends, and willing to work at different locations if needed.
• Positive, professional, and proactive mindset.
• Possess good work ethics, including integrity and a commitment to excellence.

Work Schedule & Hours

1. Flexible work arrangement, depending on your availability and center manpower's needs
2. Work hours on weekdays: 2.30pm to 9.30pm (inclusive of one hour's meal break)
3. Work hours on weekends: 8.30am to 6.30pm (inclusive of one hour's meal break)

Work Location

Work location will vary based on operational needs. Flexibility to work at different centers is required.

Contract & Remuneration

• Contract For Service; No staff benefits & CPF
• Hourly rates: $12 - $15 (Depending on qualification, work experience and commitment to work on weekends)

Customer Service Office @ TANJONG PAGAR

A key member of the Group Financial Planning and Analysis team, performing key tasks in relation to management reporting, financial analysis and the budgeting process.

Responsibilities

• Prepare monthly, quarterly and adhoc management reports for Senior Management
• Support and prepare global budgeting and forecasting exercises for the various business units to ensure timely and accurate submission
• Review and validate submissions from Business Lines and Regions to ensure accuracy, identify and analyse variance against budget/ forecast, maintain reporting templates and schedules to facilitate the review and submission
• Work closely with Business Lines and Regional team, Group Finance Management Team (e.g. Financial Controlling, Treasury, Tax) and Functional Owners to understand and analyse financial performance and outlook for the Group.
• Develop and automate tools / templates/ schedules for monthly and yearly submission to improve efficiency and facilitate review.
• Involve in adhoc projects stem from various Group’s initiatives, such as system upgrade and planning tool

Requirements

• Bachelor Degree in Accountancy or equivalent
• Minimum 5 years relevant experience in a commercial/ audit environment
• Previous MNC work experience preferred
• Prior experience in a role with a strong focus on financial analysis and reporting
• Attention to detail and the ability to identify data patterns
• Ability to work with dynamic information and troubleshoot with Business Lines and Regions
• Experience in Cognos and TM1 highly preferred, knowledge of ERP systems (e.g. Oracle, Sun) is a plus.
• Proficient in Microsoft office skills (excel, power point, etc), especially Excel (advanced formulas and macros).

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Our client is from Construction Industry. They are looking for a WSH Manager to assist their Finance team for the next phrase of their business. They are located at North of Singapore– easily accessible. The WSH Manager is responsible for:

Duties

• Responsible for developing, maintaining, and implementing the EHS Management System.
• Ensure compliance with legal requirements and conduct regular inspections and audits to uphold safety standards.
• Managing contractors, investigating incidents, and enforcing corrective actions.
• Review risk assessments, promote a strong EHS culture, and manage the fire protection system and emergency response team.
• Liaises with statutory bodies, provides training to employees, and ensures continual updates to management on EHS performance.
• Collaborate with third-party security providers and drive the continuous improvement of the plant's EHS system.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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