We are hiring Temp to Perm Customer Service / Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Responsibilities

· Provide after treatment follow up with customers.

· Handle front desk duties and fix appointment for customer.

· In charge of Inventory and

· In charge of the overall management and profitability of the assigned outlet.

· Evaluate outlet operations and establish action plans for continuous improvement.

· Oversee and assist in operational matters.

· Performs hair treatments Styles hair and hair dry.

· Upsells clients on products and services.

· Lead team with exceptional customer service.

· Train a highly effective team committed to achieving set targets.

· Develop staff into service professionals and groom high potentials to leadership roles.

· Make sure good housekeeping are practiced and maintained at all times.

· Any other tasks as assigned by the Management. with min 2 years relevant working experiences.

· Bubbly & outspoken

Requirements

· Willing to learn.

· Sales Driven

· Relevant sales experience in hair care or beauty line will be an advantage.

· Able to work on weekends and public holiday.

Interested Applicants please email us with attach CV at

[email protected]

Job descriptions:

• Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
• Provide technical support for resolution of customer problems, incidents, issues, request and queries.
• Escalate issue and follow up.
• Data entry all cases into system accurately and timely
• Respond to customer email timely
• Apply to procedure, process and meet KPI.

Requirements:

• Min GCE ‘N’ level / Nitec / Diploma
• 1-2 years of customer service experiences
• PC literate
• Good communication skills.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng / EA Personnel No: R1102590

You will manage full implementation of hospital development and expansion projects – from preliminary planning and proposal to project hand over and closure. Ensure that the execution, budget and quality of the development are in accordance with the established programme, rules and guidelines. Facilitate project meetings, coordination with various project stakeholders and reporting to management.

Responsibilities:

• Plan and develop design proposal including feasibility study, conceptual design, preliminary program, budget estimation and cashflow projection for workplan submissions and/or funding request

• Formulate and execute detail master plan for project implementation and produce detail design for healthcare and supporting infrastructure to meet corporate’s objective and users’ need.

• Develop tender specifications, prepare tender drawings & document, initiate procurement, evaluate and recommend appropriate vendors.

• Execute, supervise, manage project to ensure that works are executed in accordance with specifications and terms & conditions of the contract. Ensure compliance to standards, codes of practice, legislative guidelines and in-house requirements.

• Manage defects rectification, T&C, As-built & OMM submissions for successful hand-over

• Conduct risk assessment according to the risk management framework and implement mitigation measures to ensure that all risks are managed holistically throughout the project life cycle.

• Work with stakeholders to mitigate risks & derive max value from the partners/ vendors to meet organization’s need.

• Manage cost effectively and exercise good governance in payment management. Able to manage and optimize the utilization of resources to achieve organizational goals and business objectives

Requirements:

• Degree in Architectural Engineering or any other relevant discipline

• Minimum 8 years of relevant experience and at least 2 years in supervisory / managerial capacity

• Knowledge of AutoCAD, Microsoft Project & Microsoft Excel

• Good interpersonal & communication skills

Only short-listed candidates will be notified.

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities:

• Providing excellent pre- and post-customer service
• Display high level of professionalism and work ethics
• Liaise with Operations Team to fulfil customers’ requests
• Execute full operations including AWB preparation, cargo space booking, permits declarations, etc.
• Plan, manage and co-ordinate local and overseas exhibitions/ events
• Training will be provided if no prior experience

Requirements:

• Knowledge in CCN will be added advantage
• Knowledge in DG & VAL Cargo will be added advantage
• Experience in international movements of cargo, freight forwarding or logistics industry will be added advantage
• Related field of qualification on Logistics / Cargo Airfreight
• Proficiency in Microsoft Office applications
• Effective communication and interpersonal skills
• Good team player

General Manager (Contract Role - 6months to 1year)

Salary: $3500
Work Timing: 5 Days work week [ 8.30am - 6pm ]
Location: Walking distance from UBI MRT

*6 months to 1 year on project basic
*Oversee the smooth running of a small company of 8

Job Responsibilities:

1. Planning and Strategy:
- Developing goals and objectives for the team or department.
- Creating strategic plans to achieve the company's goals.
- Allocating resources effectively.

2. Organizing:
- Structuring the team and defining roles and responsibilities.
- Coordinating tasks and workflows to ensure efficiency.

3. Leading:
- Providing direction and motivation to the team.
- Setting performance standards and monitoring progress.
- Conducting regular meetings and communication sessions.

4. Staff Management:
- Evaluating employee performance and providing feedback.
- Handling conflicts and disciplinary actions as needed.

5. Decision Making:
- Analyzing data and information to make informed decisions.
- Problem-solving and addressing issues promptly.
- Implementing policies and procedures to guide team operations.

6. Performance Management:
- Setting performance metrics and targets.
- Monitoring and assessing the team's performance.
- Implementing improvement plans when necessary.

7. Customer Relations:
- Managing relationships with clients or customers.
- Ensuring customer satisfaction and addressing any complaints or issues.
- Seeking opportunities to enhance customer experience.

8. Continuous Improvement:
- Encouraging innovation and process improvements.
- Keeping up with industry trends and developments.
- Implementing best practices to enhance efficiency and effectiveness.

Requirements
- Relevant experience as similar executive role
- Experience in planning and budgeting
- Knowledge of business process and functions (finance, HR, procurement, operations etc.)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlisted for interview.

Project Manager (Oil & Gas/ Environmental/ Costing)

12-Month Contract

Location: Harbor Front

Salary Up to $10,000 depending on experience

Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Project Manager to join their operations.

Job Summary:

• Utilize Project Management Dashboard to fill out Path to Closure, Cost and Schedule, Vulnerability & Risk, Bridging Agreements, Remediation System Performance Tool, Access Agreements, etc.
• Provide support on development of consistent total life cycle cost, planning and budgeting, reserves, and reserve break-ins
• Ensure site-specific risks are assessed, actions prioritized, and risk management plans developed.
• Initiate procurement actions, evaluate contractor proposals, approve expenditures, steward, and evaluate work execution.
• Provide field execution support for Commercial transactions and strategies.
• Supervise activities of contractors/consultants.

Responsibilities:

• Responsible for planning, coordinating, implementing and finalizing projects according to the specifications and deadlines, all while keeping the project within budget.
• Creates and reports project status and allocates resources as needed. Defines project governance policies and manages the financial concerns.
• Communicates and interfaces with all levels and across organizational lines, including the business units.
• May partner with external vendors based on the nature of the project.

Requirements:

• Adept verbal and written communication skills. Excellent organizational skills. MS Project or other project management tools. Consensus building skills.
• Behavioral Skills: creates ownership, drives functional excellence, promotes productive impact, effectively manages external relationships
• Technical Skills: contracting / subcontracting, design & engineering management, execution planning, cost estimating, planning & scheduling, project controls, cost & schedule methods & data management, quality management
• Experience with commercial transactions.
• Experience in the environmental field with specialization/ work experience with ground/soil/water. Not looking for noise/air quality.

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

As an Information Security Manager, you will play a crucial role in our Security Operations Center. Your responsibilities will include monitoring, detecting, investigating, analyzing, and responding to security events within our IT infrastructure, including Operational Technology (OT) systems. Your expertise in cybersecurity frameworks, risk management, and incident response protocols will help fortify our defenses. A thorough understanding of Operational Technology security principles is essential, as you will oversee the integration of security practices in both IT and OT environments to protect our critical infrastructure. You will also apply Scaled Agile Scrum methodologies to coordinate technical meetings and manage security projects efficiently.

Roles and Responsibilities

• Design and implement advanced security architectures for IT and OT environments to ensure robust protection against emerging threats.
• Lead the development and integration of custom security solutions tailored to the specific needs of our digital and physical infrastructures.
• Conduct high-level vulnerability assessments and penetration testing to evaluate the security of IT and OT systems.
• Develop and refine incident response strategies to enhance our ability to respond to and recover from security breaches swiftly and effectively.
• Collaborate with IT and OT teams to ensure seamless integration of security technologies across all platforms.
• Serve as the technical lead on projects involving cybersecurity technologies, ensuring compliance with industry standards and regulatory requirements.
• Mentor junior engineers and analysts, providing guidance on complex technical issues and fostering a culture of technical excellence and innovation.
• Stay current with the latest cybersecurity technologies and trends, applying this knowledge to continuously improve our security posture.
• Prepare and present detailed technical reports and security briefings to senior management, offering strategic recommendations based on your assessments and findings.

Requirements

• A master’s degree in Cybersecurity, Computer Science, Engineering, or a related field, along with significant professional experience in cybersecurity.
• Expertise in designing and managing security solutions for both IT and Operational Technology systems.
• Advanced certifications in cybersecurity such as CISSP, CISM, or GIAC, with specific training in areas like SCADA or ICS security.
• Strong leadership skills with experience in managing complex security projects and leading cross-functional teams.
• Deep understanding of regulatory compliance and security frameworks such as ISO 27001, NIST, SOC 2, and others relevant to IT and OT cybersecurity.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Code: PRIT

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.**********************************

Project Manager (Project Financial/ Costing/ Pharma)

Duration: 12 months (Renewable)

Location: Tuas / MYP Centre

Salary : Up to $6500 depending on experience

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years.

Job Summary:

• Focus on project management for Manufacturing Automation and IT initiatives for Manufacturing, and Corporate Support functions and also support the financial aspect of the project management.
• Priority will be site projects but from time to time, regional or global projects assigned to site.

Responsibilities

• Be responsible for project management of IT Divisional initiatives (Research, Commercial, Manufacturing, and Corporate Support functions) to support company business strategies.
• Collaborate closely with other IT groups to partner with the relevant business areas to effectively coordinate execution of strategic projects.
• Coordinate planning and reporting activities for these strategic activities and become a trusted advisor of the business account manager and client service leads.
• Ensure company technology standards compliance and pursue integration and leveraging of platform opportunities.
• Responsible to coordinate and provide support in Programs/Projects setup and maintenance throughout its lifecycle in our project management tool
• Support projects planning and approval process
• Process vendors related documentation (TOs / POs)
• Manage resource allocation and resource plans
• Support and coach project coordinators within the project
• Produce project reports and metrics
• Support monthly reporting cadence
• Support Program and Senior Project managers in day-to-day PM operations and logistics
• Document meeting minutes and meeting outcomes
• Maintain documentation according to SDLC standards
• Provide SDLC support
• Coordinate change control / governance requirements
• Communication with colleagues in the Asia Pacific region

Daily responsibilities of project administration:

• Close cooperation and daily communication with Program managers
• Provide ad hoc operational support
• Invoices – process tracking, payment validation, unpaid invoices settle
• Task Order process ownership - creation, signatures, upload to TO tracker
• Program Supplier Registration
• External resources onboarding process and management
• Support project set up & financial approval
• Review of monthly project’s actual & status updates in online project management tool
• Process monthly project financial forecast
• Facilitate explanation of actuals vs. variances
• Manage project setup, accruals, asset creation, project closure etc.

Requirements:

• Minimum 2-3 years of project management-related experience in IT projects
• Experience in managing the financial aspect of the projects such as tracking project budgets & cost
• Experience in Agile/ scrum project methodologies

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Responsibilities:

• Lead and manage the creative direction and vision for book covers and marketing materials.
• Collaborate with authors, designers, and marketing teams to develop compelling visual concepts.
• Create and oversee the production of book covers, promotional materials, and artwork.
• Ensure consistency and quality in all visual assets across different platforms.
• Stay updated with industry trends and competition to provide innovative design solutions.
• Manage and coordinate multiple projects, ensuring deadlines and design requirements are met.
• Provide guidance and feedback to designers and artists.
• Manage relationships with external vendors and suppliers.

Requirements:

• Degree or diploma in Graphic Design, Fine Arts, or equivalent.
• At least 3 – 5 years of experience, preferably from the marketing/ creative agencies.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position : Business Development Manager (Logistics & Freight Forwarding/3PL) - Up to $8,000
• Location : West – Penjuru Road
• Working hours : Monday to Friday | 8.45am to 6pm
• Salary (commensurate with experience) : Up to $8,000 + commission + Annual Bonus + Transport Allowance of $900 + Mobile Allowance of $100 + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Logistics & Freight Forwarding

Main Responsibilities:

• Proactively identify and acquire potential customers for contract logistics, warehousing & distribution, or freight services.
• Establish a deep understanding of customers requirements including storage conditions, racking, pick & pack services, and cycle patterns.
• Develop healthy pipeline customers to sustain continuous revenue growth.
• Secure new customers with reasonable profit contribution
• Formulate strategies and tactical sales plans for business growth.
• Meet with potential customers regularly to establish a favourable rapport.
• Work closely with internal departments to ensure optimum customer satisfaction at all times.
• Support other business development activities and initiatives as directed.
• Present professional business proposals to customers
• Provide regular relevant market information to superior for market alignment.

Requirements:

• Minimum Diploma Holder with at least 3 years of relevant sales experience, preferably in 3PL / Freight forwarding /Shipping / Transportation industries.
• Good local market knowledge and business understanding of customers’ requirements.
• Able to work under pressure to achieve budgeted targets.
• Bilingual in English and Mandarin to communicate with Mandarin speaking clients.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Brief Summary:

• Basic $6500 - $8000 + VB
• $1000 Transport Allowance for those with car
• Mon - Fri: 8.30am - 5.30pm
• Two way transport provided at Jurong East MRT

Job Responsibilities:

• Foster strong client (Supermarket, Fairprice, Sheng Siong) relationships, proposing tailored solutions for satisfaction.
• Drive growth through strategic account plans and revenue optimization.
• Serve as primary client contact, resolving issues and identifying upselling opportunities.
• Collaborate across departments to meet client expectations seamlessly.
• Negotiate contracts, meet deadlines, and supervise merchandising teams.
• Strategize new product launches and adapt to market dynamics.
• Monitor KPIs, analyze trends, and provide regular sales reports.

Job Requirements:

• Min diploma in Business or related field
• Minimum 3 years of relevant experience in FMCG / Modern Trade
• Proven experience in key account management
• Proficient in all Microsoft Office Applications as well as CRM software

<< To Apply >>
WhatsApp | 8421 1422
Email | [email protected]

EA Personnel Name: Kiew Wai Kang
EA Personnel No: R23112987
EA License No: 15C7752

Brief Summary:

• Basic $6500 - $8000 + VB
• $1000 Transport Allowance for those with car
• Mon - Fri: 8.30am - 5.30pm
• Two way transport provided at Jurong East MRT

Job Responsibilities:

• Foster strong client (Supermarket, Fairprice, Sheng Siong) relationships, proposing tailored solutions for satisfaction.
• Drive growth through strategic account plans and revenue optimization.
• Serve as primary client contact, resolving issues and identifying upselling opportunities.
• Collaborate across departments to meet client expectations seamlessly.
• Negotiate contracts, meet deadlines, and supervise merchandising teams.
• Strategize new product launches and adapt to market dynamics.
• Monitor KPIs, analyze trends, and provide regular sales reports.

Job Requirements:

• Min diploma in Business or related field
• Minimum 3 years of relevant experience in FMCG / Modern Trade
• Proven experience in key account management
• Proficient in all Microsoft Office Applications as well as CRM software

<< To Apply >>
WhatsApp | 8421 1422
Email | [email protected]

EA Personnel Name: Kiew Wai Kang
EA Personnel No: R23112987
EA License No: 15C7752

Location: Central (Newton)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8.30am to 5.30pm)

Remuneration Package:

• Basic Up to S$ 3500
• Performance Bonus
• Flexi Dollars

Responsibilities:

• Assist the sales team as support and point of contact with internal and external stakeholders.
• Manage data in spreadsheets and reports
• Keep records and reports up to date
• Organize and schedule meetings and events
• Handle technical issues in their area of expertise
• Carry out clerical duties, including answering phones and preparing documents

Requirements:

• At least a Diploma in any relevant discipline
• At least 1 year of work experience in Operations or similar role
• Strong organizational and time management skills to ensure efficient functioning of schedules and office systems
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office (word & excel) and other relevant software
• Ability to work independently and in a team environment
• Detail-oriented and highly organized
• Ability to multitask and prioritize effectively
• Ability to maintain confidentiality and discretion

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

☑ Basic: $ 7000 +Transport Allowance $1070 + AWS + High Variable Bonus + Sales Comm !!

☑ 5 Days (Mon – Fri: 09:00am – 06:00pm)

☑ Location: Central

☑ Prefer Class 3 Driving License with own transport

☑ Good Benefits (Medical, Dental + Insurance Coverage)

☑ MNC

Job Responsibilities:

• Provide pre- and post-sales support, advising on customer solutions for effective sales.
• Collaborate with the applications team to optimize product quality for customers.
• Prepare and deliver marketing material, presentations, and proposals.
• Evaluate customer requests and formulate competitive offers.
• Understand customer needs and translate them into sales strategies.
• Ensure accurate interpretation of technical and commercial requirements for proposals.
• Cultivate long-term relationships with key customer management.
• Identify and pursue business opportunities to exceed objectives.

Job Requirement:

• Degree or Diploma in Business and Equivalent
• Minimum 3-5 years or related experience in the healthcare sale sector
• Good knowledge of the diagnostic imaging, intervention & Ultrasound market
• Work independently and lead the angiography team
• Sales and marketing leader, with strong business / sales acumen and customer focus.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng(Yvette )

Registration: R22107492

• Drive operational efficiencies and increase productivity.
• Ability to communicate and develop an effective working relationship with fellow employees and supervisors.
• Ability to deal courteously and tactfully with customers.
• Possesses and exhibits the drive to provide exceptional service.
• Possess the drive and passion to excel in the F&B industry.
• Strong communication skills & team player.
• Self-motivated with positive working attitude.

Responsibilities:

• Achieve sales goals based on the business strategy.
• Attend to customers to address any sales-related questions.
• Develop and execute sales and marketing plans.
• Manage meetings, training sessions, and conduct clients visits with distributors.
• Evaluate and approach prospective customers, projects, or markets to obtain new business opportunities.
• Responsible for sales performance report.
• Conduct competitors analysis and stay on market trends.

Requirements:

• Degree or Diploma in Business Administration or equivalent.
• At least 2 – 4 years of sales experience within Logistics, Transportation or Warehousing industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position : Credit Risk Manager [Unsecured SME Loans/Risk Analysis] - Chinatown
• Location : Chinatown
• Working hours : Monday - Friday 9:30am - 6:30pm
• Salary (commensurate with experience) : Up to $10,000 + Performance Bonus + 14 Days Annual Leave + Medical Benefits
• Duration : Permanent
• Industry : Banking/Finance/Loans

Main Responsibilities:

• Assess the creditworthiness of SMEs or Individuals in applying for loans or credit by analysing financial statements, credit reports, and other relevant data.
• Evaluate the potential risks associated with extending credit to customers or counterparties, considering factors such as their payment history, financial stability, industry trends, and economic conditions.
• Develop and implement credit risk policies and procedures to ensure consistent and effective risk management practices across the organization.
• Develop or utilize credit scoring models to quantify credit risk and make informed lending decisions.
• Monitor and manage the organization's credit portfolio, including identifying emerging risks, assessing portfolio performance, and implementing strategies to mitigate risk.
• Ensure compliance with relevant regulations and guidelines governing credit risk management, such as Basel III requirements or local regulatory standards.
• Communicate credit risk assessments and recommendations to senior management, stakeholders, and relevant departments within the organization.
• Make credit decisions, including approving or rejecting credit applications, setting credit limits, and negotiating terms and conditions of credit agreements.

Requirements:

• A bachelor's degree in finance, economics or accounting 8-10 years’ experience in credit risk analysis, underwriting, or portfolio management is often required, with increasingly responsible roles demonstrating a progression of skills and knowledge.
• Strong analytical skills are essential for evaluating financial data, assessing risk factors, and developing effective risk management strategies.
• Solid understanding of financial principles, including accounting, financial statement analysis, and credit risk metrics, is necessary for success in this role.
• Familiarity with credit risk management concepts, methodologies, and best practices is essential, along with an understanding of regulatory requirements and industry standards.
• Proficiency in relevant software tools and systems used for credit analysis, risk modeling, and portfolio management is often required.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Lead the team in executing electrical work during the construction phase, including cable tray installation, cable pulling, panel installation, cable termination, and testing/commissioning for MV/LV switchgear, transformers, UPS, DCIS/HMI, etc.
• Monitor and inspect construction activities to ensure compliance with design documents.
• Manage a team comprising supervisors, sub-contractors, and vendors.
• Responsible for electrical interfaces with the operational team, conducting meetings, and providing technical clarifications.
• Investigate and troubleshoot electrical switchgear faults or failures, implementing effective corrective and preventive actions.
• Analyze and enhance equipment reliability to prevent recurrence, collaborating with operation groups and external contractors.
• Prepare documentation for maintenance work, ensuring compliance with safety standards, and utilizing appropriate Method Statements and Risk Assessments, meeting BCA requirements.
• Collaborate cross-functionally to ensure systems, equipment, and rooms align with internal customers' needs.
• Review inspection and testing plans for electrical and instrument system installations through relevant checklists.
• Coordinate with stakeholders to ensure the smooth completion of projects.

Responsibilities:

• Manage and oversee all aspects of production operations.
• Develop and implement strategies to improve production efficiency and meet production targets.
• Lead and motivate a team of production supervisors and operators.
• Ensure compliance with safety standards and regulations.
• Monitor production outputs and quality to meet customer requirements.
• Work closely with cross-functional teams to coordinate production schedules and resolve any production issues.
• Implement and maintain standard operating procedures for production processes.
• Analyze production data and metrics to identify areas for improvement.
• Manage inventory levels and coordinate with procurement to ensure adequate supply of materials.
• Participate in budgeting and cost control initiatives.

Requirements:

• Bachelor's Degree in Engineering or related field.
• With 2-3 years of experience in a production management role.
• Excellent leadership and management skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Duties

• Deliver and ensure professionalism and smooth customer service experience is delivered at all times to the all stakeholders.
• Accountable for all correspondence matters (class scheduling, updates, announcements etc) with parents and students via various communication platform.
• Manage customer inquiries or complaints, resolving issues promptly and effectively to ensure customer satisfaction and retention.
• Provide administrative support to coaches, for example managing the assessment exercise of students with the tabulation, presentation and deliverance of the assessment reports to the all stakeholders.
• Maintain close communication with the coaching team to ensure accurate and update information is communicated and vice versa.
• Upkeep of students database records & manage class schedule in the CRM systems. Manage the inventory level for merchandise.
• Responsible for the issuance of all term invoices and merchandise sales
• Liaise with building management on any maintenance issues and facilities requests.
• Ensure that the overall presentation of Academy venue is in proper, clean and safe condition
• Support management to ensure smooth operations process and flow for all events (trainings, competitions etc)
• Provide inter-department assistance such as sales, marketing & finance to ensure alignment in customer service initiatives and address customer needs effectively.
• Execute ad-hoc duties as assigned by management.

Education

Minimum Diploma holder

Working Experience

At least 2 years of working experience in customer service area preferably in an academy environment.

Skills and Competencies

• Strong communication and writing skill.
• Good organizational and administrative skills.
• Customer oriented and passionate on delivering first-class service with the spirit of excellence.
• Excellent interpersonal skills with empathy and embrace diversity.

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY

Responsibilities:

• Support the Operation Manager in managing day-to-day operations of our contact centre by providing coaching and training to the team members.
• Conduct regular transaction monitoring and call reviews to ensure that due procedures and quality standards are strictly adhered to.
• Ensure that training and development plans are in place to address any gaps in staff competency and weaknesses.
• Manage fair and consistent application of performance management and disciplinary measures against performance lapses.
• Work across departments to improve business processes and enhance efficiency.
• Deliver operational results within agreed budgets, service levels and business targets.
• Generate daily, weekly and monthly reports to clients and prepare monthly business review.
• Other ad hoc duties as assigned.

Requirements:

• Minimum 3 year(s) of relevant experience in supervisory role, preferably in a contact centre or customer service environment.
• Tech savvy and has good knowledge of Microsoft Office (Word, Powerpoint & Excel).
• Possess good interpersonal and communication skills, creativity and problem-solving skills.
• Positive and able to motivate team to achieve business targets.
• Good leadership and people management skills.
• Able to work well in a team in a dynamic and fast-paced environment

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Bukit Batok / Choa Chu Kang / Woodlands

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

We would like to invite experienced candidates who have a passion for business process improvements, creation of new user experiences to join us on our transformation journey.

In this position, you will be working closely with leaders within Technology Services and functional units to identify internal operational improvement opportunities, design and implement processes, solutions in alignment with project strategies and business objectives - with the eventual goal of ISO 27001 certification. Ideally, you should also be conversant with ITSM, ITSMS concepts and operations.

A segment of this role will also include supporting and assisting with technology controls, governance and compliance activities.

In the course of work, you will be involved in:

• Advocating and driving operational improvements through process streamlining and technology within Technology Services department. This will span across IT service management system processes and operational areas including procurement to enhance ITSMS maturity with eventual goal of ISO 27001 certification.
• Process mapping and blueprinting, business requirements harmonising and translation to Business Requirements Document (BRD).
• Working alongside stakeholders to operationalise process, system changes.
• Developing training materials and conducting training where appropriate.
• Developing appropriate process metrics and KPIs for performance reporting.
• Supporting Governance lead in governance, risk, and compliance activities including (not limited to) the following:
• Maintain and update documents and records on ITSMS, ISO 27001 etc.
• Establish and maintain proper documentation control & distribution.
• Ensure system compliance & preparations for Management Review.
• Conduct internal reviews. Ensure readiness for 3rd party certification.
• Liaise with external auditors and certification bodies in conducting audits.
• Review audit findings and develop action plans.
• Manage internal and external corrective action reports.
  

Requirements:

• Degree in Business or IT preferred with ITIL certification. CBAP will be a bonus.
• Minimum 3 to 5 years’ experience in business process analyst role or equivalent management consulting, quality management experience.
• Prior experience in Business Process Management projects, ITSM (ITIL), ITSMS processes.
• Adept at flowcharting and process blueprinting.
• Meticulous, strong analytical ability, documentation and project management skills.
• Good interpersonal, communication, decision-making skills and a responsible attitude.
• Ability to multi-task and work well under pressure.
• Familiarity with at least one of the industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Understands and experience with information security risk management, governance, internal controls, IT compliance and audits.

Responsibilities:

• Lead procurement strategy development aligned with organizational goals.
• Cultivate relationships with internal and external stakeholders.
• Establish procurement targets and KPIs.
• Develop selection processes for vendors.
• Implement robust audit procedures for compliance.
• Ensure adherence to procurement laws and ethical standards.
• Utilize technology for productivity and innovation.
• Drive process innovation and continuous improvement.
• Define criteria for vendor proposals.
• Lead vendor sourcing and negotiations.
• Forecast inventory needs and approve payments.
• Modify contracts based on vendor performance.
• Oversee departmental budgeting and financial management.
• Manage subordinates' development and recruitment efforts.
• Review and analyze work outcomes for process improvement.

Requirements:

• Bachelor’s Degree in Procurement, Supply Chain Management, Finance, Business Administration, or a related field.
• With 8 years of relevant procurement experience.
• Knowledge of contract law and relevant industry regulations.
• Proficiency in financial planning and budget management.
• Strong leadership skills with a solid understanding of leading procurement practices.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

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