Role:

Customer Service Executive (5 months contract)

• Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• $3200 to $3600
• 5 months contract role
• Diploma holder and above + At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. Diploma and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

Job Info:

• Mon-Fri: 9am - 6pm; Sat: 9am to 1pm (can apply WFH after confirmation)
• FMCG industry & client management
• Clemeti, West Region

Key Responsibilities:

Client Support and Relationship Management:

• Serve as the primary contact for key accounts, addressing their daily inquiries and requests.
• Provide timely and accurate information in response to client questions about products, services, and order statuses.
• Cultivate and sustain strong, positive relationships with key clients to enhance their satisfaction.

Order Management and Coordination:

• Oversee and process client orders, ensuring accuracy and prompt delivery.
• Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs.
• Track the progress of orders and resolve any issues that may arise.

Issue Resolution:

• Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions.
• Proactively identify potential problems and take measures to prevent them from affecting the customer experience.

Client Feedback and Reporting:

• Collect and communicate client feedback to relevant internal teams to drive continuous improvement.
• Prepare regular reports on account activities, client satisfaction, and key performance indicators (KPIs).

Collaboration and Cross-Department Communication:

• Partner closely with the sales and account management teams to ensure alignment on client strategies.
• Work with other departments (e.g., finance, logistics, product development) to address client-related issues.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

• Oversee the full spectrum of HR functions in Singapore, including recruitment, internships, onboarding, offboarding, learning and development, payroll, employee relations, and performance management, ensuring compliance with Singapore labor laws and other applicable regulations.
• Support the Group HR Manager in developing and implementing HR policies while ensuring adherence to these policies and practices within the Singapore office.
• Collaborate with the MY Assistant HR Manager to meet all staffing and onboarding requirements for both SG and MY executives and workforce.
• Partner with the SG HR & Admin Team to roll out the new HRIS for Group HR operations across Singapore and Malaysia.
• Assist with internal audits and tasks related to regulatory compliance.
• Foster a cohesive company culture aligned with the group's core values and mission, ensuring consistency in employee engagement and workplace practices.
• Undertake any additional assignments as directed by Senior Management or the Group HR Manager.

Requirements:

• With Diploma or Higher in related field.
• At least 5+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Able to replace any staff on MC and Urgent Leave any days.

Able to cook Indian Bangladesh, China Burmese Food.

Customer Indian Bangadesh China Burmese Constructiom Worker.

got basic knowledge of basic computer Excel Words.

Have strong Hygiene practice.

some days must start 3am start.

Must have positive attitudet, positive thinking positive working with own staff.

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties assigned by the supervisors.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Overview:
Provide system and network administration support to ensure a reliable platform for all IT business applications. Responsibilities include ensuring the efficient performance of server hardware, operating systems, networks, cabling, communication systems, and overall IT infrastructure.

Job Functions:

• Deliver Level 2 IT infrastructure support for servers, network equipment, backups, UPS, server room equipment, and peripherals, including implementation, patching, installation, and configuration.
• Administer, maintain, and manage computer systems, including operating systems and communication systems.
• Maintain documentation for security, service records, hardware, software, and IT infrastructure.
• Track, document, and resolve issues in a timely manner.
• Support and manage end-user accounts, ensuring proper rights, security settings, and group access.
• Ensure data integrity by managing daily backups and performing restores when needed.
• Periodically update and manage IT asset records.
• Maintain and support hardware, software, and operating systems aligned with corporate goals and IT policies.Includes installing and upgrading server hardware and software.
  
• Conduct regular maintenance, audits, and compliance checks for servers, UPS, and network equipment.
• Liaise with outsourced vendors for remote application support and Move-Add-Change requests.
• Implement and enforce computer and information security procedures and standards.
• Apply periodic updates to servers and network devices, ensuring security patches and firmware are current.
• Conduct quarterly audits and preventive maintenance for servers, networks, and UPS.
• Adhere to internal Operational Level Agreements (OLAs) and other deliverables.
• Maintain comprehensive documentation.
• Perform additional tasks as assigned by the Manager.

Interaction:

• Collaborate with end-users and technical support personnel within the organization and headquarters.

Job Specifications:

• Diploma or degree in Computer Studies, Networking, or Communications with a minimum of 5 years of IT industry experience.
• A reliable, responsible team player with strong initiative and diligence.

Skills and Experience:

• At least 3 years of hands-on experience with:Administering Windows Active Directory, Windows Servers, DNS, Office 365 Administration, MS Azure, and related systems.
  
• At least 2 years of hands-on experience with:Maintaining and troubleshooting network equipment, VPNs, and wireless access points.
  Managing and configuring Hyper-V, Microsoft Authenticator, SharePoint, and related systems.
  Virtualization technologies, including VMware and Hyper-V.
  
• Strong knowledge of ITIL processes, particularly Incident Management, Problem Management, and Change Management.
• Certifications preferred:MCSA or MSCE.
  CCNA or equivalent network management certifications.
  

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Ready to elevate Mama Shelter’s brand to new heights?

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project.

• To advise and report to management and ensure the Project complies with its statutory obligations.

• To be responsible for health, safety and environmental control, update the Safety Management System Manual and to ensure that all works adhere to the procedures and instructions.

• To manage the team of Assistant Safety Managers and ensure all duties and responsibilities required of they are discharged professionally and competently.

• He shall prepare a monthly status update for review with Developer.

• The review of Main Contractor’s proposed method statement in the areas of risk assessment and safe working procedure, and to verify that they are properly executed on site.

• To keep up to date with changes in current legislation and to bring to the attention of the Project team any relevant new legislation.

• To ensure the notification of the Project team if the corrective action agreed after any workplace inspection is not implemented by the arranged date.

• To ensure Assistant Safety Managers carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

• To vet and endorse the minutes of all safety related meetings and other meetings as directed by clients.

• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

Job Requirement:

• Degree in Engineering, Workplace Safety & Health Discipline or related qualifications

• At least 10 years of relevant experience in construction industry preferably 5 years with developer/main contractor

• Preferably with 5 years working experience in tunnel construction

• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years

• Good communication skills and team player

• Responsible for project construction health, safety, security and environment leadership and management.

• Require good judgement and the ability to render decisions and/or recommendations where WSH requirements and procedures are not clearly defined.

• Determined and committed in establishing strong occupational safety & health, and environmental practices in tunnel projects.

• Passionate in solving problems, team building, up to date in WSH programs.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Customer Service cum Operation Assistant

• Working Days & hours: 5 days, Mon – Fri, 10am – 7pm
• Location: Pasir Panjang
• Salary: S$ 2,500 - 2,800

Job scope:

• Responsible for order processing, quotations, invoicing, and delivery arrangements
• Assisting customers with sales inquiries via phone and email
• Responsible for following up on enquires and closing the order
• Working closely with sales personnel and providing them with updates when necessary.
• Coordinate and monitor deliveries and inventories for customers
• Administrative tasks on an ad-hoc basis

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities：

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalising invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Requirements:

• At least 1-2 years of Customer Service (customer-facing) experience.
• Have a love for animals.
• Enjoy interacting with people and animals.
• Good interpersonal skills.
• Good computer skills.
• Able to commit shiftwork according to operational needs.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Kitchen Crew / Service crew (Healthy Meal)

mmediate 1 Year Project assignment renewable for Singaporean to join as Service Engineer/Systems Executive

Office Hours Mon to Fri (24X7 support standby required with standby allowance given)

Suited for those who are from RSAF , looking for outdoor hands on technical servicing jobscope

Min NITEC or Diploma in Electrical / Electronics/Computer relevant + Class 3 Driving License is mandatory

Work sites: Thomson/Ang Mo Kio

Attractive Basic + Standby allowance (when standby) + HP Claim monthly + Transport Claim + up to 2months Performance Bonus

Jobscope:

Overview: You will be responsible for Electro-optics system site support, perform troubleshooting, fault diagnosis and failure analysis to determine the cause of failure for the system. Diagnose and repair EO system issues in lab by using logical, step-by-step approaches to ensure minimal downtime for the customers.

• Support the team on Electro-optics and surveillance systems for preventive and corrective maintenance at sites and vessels
• Update all fault reporting documentation for monthly project meeting
• Liaise with customer for maintenance activities
• Perform in house repair of Electro-Optics equipment
• Perform rotational 24x7 standby services for fault recovery works at various locations
• Able to work offshore and work at height
• Support system setup, testing and installation
• Perform other duties as assigned by superior

Requirements:

• Min ITE certificate / Diploma in electrical / electronic / computer engineering
• Possess Singapore Class 3 driving license
• Experienced in Electro-optics System
• Must be able to clear Cat 2A security clearance for this role
• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set
• Independent, hardworking, and able to work under pressure
• Able to handle emergency situations outside of normal work hours when required
• Good inter-personal, organizational, problem solving and teamwork skills.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok Intro

TikTok is one of the fastest growing apps in the world, and we are building up an engineering team for core TikTok products in Singapore, to ensure TikTok continues healthy growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more.

Team Introduction

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

1. Be responsible for the front-end development of international short-video local service business.

2. Take charge of business component development, platform optimization, and business infrastructure construction.

3. Solve difficult problems in projects, support the development of highly demanding requirements, and perform performance optimization and technical upgrading for projects.

4. Explore and practice efficient cross-terminal collaboration, remote communication and development models in different locations to enhance the overall team efficiency.

Qualifications

Minimum Qualifications

- Possess a solid foundation in computer science, be proficient in JavaScript, ES5/6, CSS, and be proficient in various layouts

- Capable in solving browser compatibility issues and optimising frontend performance

Preferred Qualifications

- Minimum 3 years of relevant work experience from a large scale internet company

- Understand the concept of engineering, have a certain understanding of building and continuous integration, and be familiar with one building tool.

- Understand the concept of component-based development, have certain design capabilities, and be familiar with at least one mainstream front-end framework.

- Understand common back-end technology stacks and tools, and have practical experience in collaborating with multiple roles to complete projects.

- Possess good service awareness, sense of responsibility, strong learning ability, and excellent team communication and collaboration skills.

- Having Hybrid development experience is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Local Service Team

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

Responsibilities

- Design and implement user-facing features of TikTok mobile application using the latest technology.

- Collaborate with design and product teams to create a world-class mobile experience.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience in native iOS or Android development

- Strong understanding of software development principles, capabilities and limitations of iOS or Android platform.

- Minimum 5 years of relevant work experience from a large-scale internet company

Preferred Qualifications.

- Great to have hybrid development experience.

- Deep understanding of computer architectures, data structures and algorithms.

- Have good team communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Are you passionate about providing exceptional dining experiences in a world-class setting? Join a prestigious integrated resort in the heart of Central Singapore, known for its award-winning restaurants and vibrant culinary scene.

What You’ll Do:

• Take and serve food and beverage orders while delivering top-notch guest service.
• Create memorable dining experiences with a warm and friendly approach.
• Set up and prepare the restaurant for seamless food service operations.
• Assist guests with their needs, offer menu suggestions, and upsell effectively.
• Manage reservation inquiries via phone and email.
• Handle administrative tasks to support smooth restaurant operations.

What’s in it for You?

• Competitive salary package.
• A welcoming and dynamic team environment.
• 1-month joining bonus to kickstart your journey with us!

If you’re ready to be part of an iconic dining destination and elevate your F&B career, apply now!

We regret that only shortlisted candidates will be contacted.

Enoch Cheong
Registration No.: R21100787

HRnet Ventures Pte Ltd
EA License No.: EA24C2435

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Prepare and draft AWBs for customer/agent approval.
• Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.
• Follow up on clients, help to do air export billing, invoice verification and handle rate disputes
• Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

• Min. O level and above qualifications
• Proficient in MS Office (Word, Excel, PowerPoint) and data entry.
• No Prior experience required - on job training provided

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

CRITICAL TASKS

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
• Assist other employees to ensure proper coverage and prompt guest service.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services

• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Pick-up trays and clean tables as needed to ensure a clean dining area.
• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Retrieve and deliver food and beverage orders in a timely manner.
• Perform other reasonable duties as requested.

Assists Management

• Communicate with guests, other employees, or departments to ensure guest needs are met.

Closing

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Beverage/Coffee Cart

• Inspect the cleanliness and presentation all china, glass, and silver prior to use.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Banquet

• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
• Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
• Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
• Follow up on special banquet event arrangements requested by guest to ensure compliance.
• Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
• Inspect the cleanliness and presentation all china, glass, and silver prior to use.

In-Room Dining

• Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
• Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
• Notify guests and management of delays in service delivery and record any issues or complaints via GXP system.
• Deliver VIP amenities and F&B orders to guest rooms and suites as per sequence of service and standard.
• Collect, clear and remove trays and trolleys from corridors and guest rooms

Cash/Bank Handling

• Record transaction in MICROS system at time of order.
• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

Steps of Service

• Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
• Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Previous F&B experience is a big plus. Fresh graduates are welcome too.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.
• Able to start work within short notice.
• Selected candidates may be posted either to Crossroads Buffet, Lobby Lounge, Room Service or Minibar.