The Warehouse Operations Coordinator plays a pivotal role in ensuring the smooth execution of logistics and warehouse operations. This role requires expertise in coordinating delivery routes, providing exceptional customer service, supervising warehouse processes, and maintaining accurate records of inventory and operational data.

Job Description:-

• Record, compile, and organize delivery data, including fees and costs, ensuring accuracy and compliance with company standards.
• Maintain detailed logs of warehouse operations and delivery performance metrics.
  Warehouse Fulfillment Oversight
• Supervise fulfillment processes to ensure adherence to operational workflows and quality standards.
• Manage inventory levels and maintain accurate inventory records to support efficient operations.
• Fulfillment Customer Service
• Provide exceptional customer support for fulfillment services, addressing concerns and resolving issues promptly.
• Collaborate with internal teams to improve customer satisfaction and operational efficiency.

Requirement:

Proven experience in logistics coordination, warehouse operations, or a related field.
Strong organizational and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills to interact with clients, drivers, and team members.
Proficiency in using logistics management systems and data analysis tools.
Ability to work under pressure and handle multiple tasks simultaneously.

Preferred Qualifications:

Familiarity with inventory management systems and warehouse workflows.
Experience in customer service or client management in a logistics context.

Operations Executive / Trade Support

This role offers professional career development opportunities with renowned global Agri-commodities trader, Agrocorp International Pte Ltd (Agrocorp). The Company has a significant presence in the primary origination and buyer markets such as Canada, West Africa, China, Turkey, the Middle East, India, Bangladesh, and Vietnam among many others. With more than 3 decades of active engagement in the market driven by solid values, a clear vision, and a nice culture, we seek to strengthen further our commitment towards being a responsible global player in nourishing an ever-changing world. To support us in this high-priority function, we are looking for a talented and experienced professional to be based in our Singapore HQ to take on the role of:

Key responsibilities of this role entail:

• Able to prepare a full set of shipping documents by Letters of Credit and contractual requirements.
• Ensure shipping documents, including Letters of Credit, are set up/received on time as per contracts and for negotiation.
• The capability to handle shipments by bulk vessels is required.
• Work closely with the Team head, Traders, Origination desks, and Shipping desk.
• Supervising and coordinating operations activities.
• Provide leadership and guidance to the Team and be involved in executing high-risk, large-value contracts in a very hands-on way.

Required Experience/Background

• A minimum GCE ‘A’ level/Diploma in International Trade in Import & Export would be an advantage.
• 4 to 6 years of experience in an Agri-Business/Trading Company (ideally dealing with soft commodities).
• Strong communication skills.
• Good working knowledge of MS Word & Excel.
• Knowledge of GAFTA and FOSFA will be an advantage.
• Intensive experience in ICC rules for Letters of Credit is compulsory.
• Knowledge of Incoterms and International trade.
• Good understanding of commodity trading.
• Strong attention to detail, organized, analytical mind, independent thinker.

The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

The Executive will assist the Operations Manager in managing daily operations and planning manpower to drive operational excellence in the Nursing Home. This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements.

In addition, they will also have the opportunity to lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.

• Identify and perform necessary maintenance on buildings and facilities
• Conduct inspections periodically to evaluate the maintenance condition to identify necessary corrective actions
• Report any deficiencies as they occur and request emergency or routine service
• Oversee and manage the appointed contractors to ensure that they conform to the required standards
• Manage the process of contracts, raise Purchase Order(PO) and activate the renewal when due
• Responsible for administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercise
• Oversee fire safety measures in the nursing home
• Participate and support work process improvement and technology enhancement projects
• Manage and supervise a team of operations assistants inclusive of recruitment, discipline and performance appraisal
• Ensure that the facilities team is in compliance with workplace safety standards
• To ensure management of the outsource vendor does schedule servicing in a timely manner and submits a service report to MOHH iham before the timeline
• Other duties as assigned

• Min Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent with 3 years relevant experience, of which 1 year in a supervisory role
• Familiar with government agency ( MOH,NEA,BCA,SCDF) Regulations
• Good in report writing
• Able to respond fast on emergency matters after office hours.
• Possess experience in project management and budgeting
• Independent with a high level of organizational skill
• Able to work well under pressure and deliver within a tight timeline
• Team player with excellent interpersonal and negotiating skills
• Proficient in MS Office & Google Workspace ( Googlesheet, GoogleDoc, Google Form)

Responsibilities:

• Issuing of invoices for customers (temple operations).

• Issuing credit notes as required (temple operations).

• Prepare and post daily receipts and distribute to temple customers.

• Prepare monthly GIRO payment and posting receipt journals.

• Prepare and post AR related refunds for application fee, overpaid fees, credits and other refunds.

• Prepare monththly reports for management (temple operations).

• Prepare monthly bank reconciliation for accounts receivable part.

Overview of Role

This position reports directly to the Team Leader, Oil Operations, and plays an integral role within the Operations team.

Main Responsibilities

• Supervise daily desk operations, ensuring efficient coordination and flawless execution.
• Manage all operational aspects of physical trading books, guaranteeing trades are executed accurately and cost-effectively while adhering to contractual obligations.
• Identify, evaluate, and address operational and business risks, proactively preventing potential challenges to the Company/Group's success or growth, and escalating critical matters as necessary.
• Provide regular updates on operational processes to the Regional Head of Operations as part of the role’s core functions.
• Enhance trader strategies by utilizing expertise in product movement and leveraging external relationships, addressing delivery and supply concerns effectively, and resolving transportation issues promptly.
• Validate product movement reconciliations and develop proficiency in conducting Loss Control investigations.
• Cultivate the ability to evaluate risks (technical, contractual, and operational) linked to non-standard contracts, emerging markets, and long-term tenders.
• Take on additional tasks assigned by the Team Leader as needed.

Profile

The ideal candidate should possess the following skills and experience:

• A minimum of 2-3 years of practical experience in vessel and cargo operations (preferably in the Petrochemical sector), including engagement with ports/terminals, agents, cargo inspectors, vetting processes, chartering, and ship shore compatibility.
• Exceptional attention to detail coupled with strong analytical capabilities.
• Fluency in both written and spoken English and Mandarin, enabling effective communication with stakeholders.
• A strong drive and enthusiasm for learning and acquiring new skills.
• Excellent interpersonal and communication skills, strong time management abilities, and adaptability to dynamic and evolving situations.
• A team-oriented approach with the ability to collaborate effectively with colleagues.

Key Responsibilities

1. Operations Management

• Oversee daily operations to ensure seamless execution of business activities.

• Coordinate with the virtual assistant (Philippines-based) to manage customer inquiries, administrative tasks, and other support functions.

• Ensure vending machines at Kaki Kaki Durian stalls are consistently restocked and operational.

2. Team Coordination

• Communicate and coordinate with local production staff and full-time/part-time delivery personnel through Telegram and other designated platforms.

• Assign tasks, track progress, and resolve any operational issues within the team.

• Ensure smooth workflows by maintaining clear and timely updates from all team members.

3. Promotion and Sales Management

• Execute and oversee all ongoing promotions, ensuring they run smoothly and achieve intended outcomes.

• Respond promptly to sales inquiries and ensure effective communication with customers.

4. Logistics and Delivery

• Manage delivery schedules and ensure timely fulfillment of orders.

• Step in to handle deliveries when necessary to maintain service levels and customer satisfaction.

5. Production Oversight

• Work closely with the production team to ensure all products meet quality and freshness standards.

• Conduct regular quality checks and address any issues with the production team.

6. IT and Technical Support

• Collaborate with Head of IT to resolve any IT issues in the Vanguard office, ensuring minimal disruption to business operations.

• Address and troubleshoot vending machine IT issues, coordinating with external vendors or IT support if necessary to resolve problems quickly.

7. Problem Solving and Troubleshooting

• Address operational challenges and implement solutions to avoid disruptions.

• Act as the first point of contact for emergencies, escalating critical issues to business partners when needed.

8. Reporting and Communication

• Provide regular updates to the respective business partners on operations, promotions, team performance, IT issues, and customer feedback.

• Maintain open communication with business partners and ensure alignment with company goals.

Key Requirements

• Strong organizational and problem-solving skills.

• Ability to lead and coordinate both local and remote teams effectively.

• Proficiency in using Telegram and other communication tools for team coordination.

• Experience in logistics, quality control, and customer service.

• Basic understanding of IT systems, with the ability to troubleshoot and resolve minor technical issues.

• Willingness to take a hands-on approach, including deliveries or restocking vending machines when required.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job description

Key Job Responsibilities:

• Utilizing the resources to the maximum productivity to raise the profit margins without compromising quality standards.
• Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
• Hire, manage and develop resources for projects.
• Ensure that the service quality and service turnaround times are above the expectations of the client.
• Identify areas of improvement to raise the existing Service turnaround time.
• Create and maintain service reports on ERPs to safeguard client job history.
• Monitor all process information entered in ERP, POS processed, and petty cash used.
• Manage all inventories requested are available before time (international / local) so that there are no delays in completion of project.
• Develop, implement, and review operational policies and procedures.
• Participate in internal audits.
• Act as a medium of communication between the Management & staffs & vice versa.
• Develop presentation & educate customers on the operations of the equipment installed.
• Checking all equipment’s, spares & documentation ahead of a job to make sure it is ready.
• Conducting quality assurance and safety checks on all equipment.
• Problem-Solve and resolve daily operational challenges through consistent monitoring to ensure compliance with safety and security regulations and standard operating procedures.
• Should be able use personal protective equipment while at work.
• Other duties and responsibilities as assigned by the department.

Authorities:

• Work on short & long-term plans / projects and prepare budget.
• Function as subject matter expert and recommend technical solutions for issues raised by Service Engineers / Clients.
• Recommend Salary Increment for service staff.
• Approve overtime for all service staff.
• Approving & managing leave requests of staffs.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical Engineering, Electronics / Automation, and instrumentation.
• Should have a minimum of 8 years & above experience in service & installations of marine products related to NAVCOM/LSA/FFA /Automation/Diving.
• Strong computer proficiency in MS Office applications /Project manager.
• Must have strong supervisory skills & must be able to speak with the highest level of the organization.
• Strong analytical skills.
• Should have strong leadership & decision-making skills.

Job Type: Full-time

Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

• Attend to frontline matters and be responsible when dealings with the public
• Attend to customers either by phone, face to face or electronic means
• Handle and resolve customer complaints professionally
• Keep records of customer interactions and transactions
• Update and maintain proper database and information system accurately
• Ascertain all relevant information received are accurate for proper registration
• Perform thorough customer verification and validation
• Responsible in collecting, verifying and managing information / data on the exhumation site area to ensure accuracy
• Perform field work operations at the cemetery
• Manage counterparts involved in the project implementation in accordance with the existing regulations
• Responsible to serve clients with utmost professionalism and efficiency
• Work in close coordination with contractors and diggers to ensure quality of work
• Communicate effectively with next-of-kin and families from diverse background
• Monitor and report on the rapidly changing conditions and environment at the exhumation site and ensure safety regulations are in place
• Demonstrate high level of maturity when faced with various challenges, obstacles and manage them with patience and diligence

Job Requirements

• Candidate must possess at least ‘O’ Levels/NITEC/Diploma in any field, preferably with hospitality or WSQ training for PGEMS. Past experience in field work and operational settings will be an added advantage. Entry level candidates are welcome to apply.
• Excellent interpersonal skills with the ability to remain calm and composed when dealing with difficult clients
• Possess the initiative to complete tasks and is meticulous, with an eye for details
• Class 3 driving license preferred
• Microsoft Office skills especially in Microsoft Word, Excel & PowerPoint

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

A Sales Operations Management Assistant in the jewelry industry plays a vital role in supporting the sales team and ensuring efficient store operations. Below is an overview of the key responsibilities, skills, and qualifications associated with this role:

Responsibilities

1. Sales Support

• Assist in achieving sales goals by providing administrative support to the sales team.

• Process, track, and follow up on special orders and repair requests, communicating status to client advisors.

2. Inventory Management

• Manage inventory levels, including receiving new merchandise, ticketing, and organizing backstock.

• Process damages, reticketing, mark out of stocks, and returns to vendors (RTVs).

3. Administrative Tasks

• Maintain data integrity in sales systems, such as Salesforce.com.

• Coordinate and schedule sales training and events.

• Manage sales enabling tools and technologies.

4. Customer Service

• Assist with special events, including processing and reconciling necessary invoices and client orders.

• Ensure high levels of client satisfaction through excellent service and a luxury mindset.

5. Team Collaboration

• Support jewelry specialists on the sales floor with any requests or needs that enhance the overall client experience.

• Manage, coach, and develop sales team members in relationship selling, product knowledge, repairs, and adherence to store procedures.

Key Skills

• Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently.

• Communication: Excellent verbal and written communication skills to interact effectively with clients and team members.

• Technical Proficiency: Experience with sales tools and software, including CRM systems and content management.

• Customer Service Orientation: Ability to provide exceptional service and maintain a luxury mindset.

• Problem-Solving: Creative and strategic problem-solving abilities to address challenges proactively.

Qualifications

• Prior experience in retail sales or sales support, preferably in fine jewelry or luxury goods.

• Proficiency with Microsoft Office Suite and familiarity with sales tools and software.

• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

All races welcome

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

Admin Works

Invoice Preparation

Quotation Preparation

Workers Database Management

Human Resource works

• Checking and inspecting the quality of works during process.

• Checking actual construction according to drawings and specifications.

• Coordinate with the clients for whatever revision on drawings and in actual Construction and Submit weekly site works progress report to the client.

• Project Planning.

• Materials and Resources Forecasting and Procurement process.

• Get prepared Drawings.

• Execution of the Entire Building’s Structures and Finishes with Project Team for smoothing the work progress.

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• To upkeep site cleaning supplies, consumables, and equipment to ensure they are available and serviceable at all times
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Manulife is a leading international financial services provider that helps people make their decisions easier and lives better.

Serving Singapore since 1899, we grew from strength to strength to become a leading life insurer in Singapore that provides a broad range of insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Position Responsibilities:

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, Orphan Policy Assignment, Debt Recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

Required Qualifications:

• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Sales operation management
1. Handle sales queries.
2. Prepare quotations.
3. Issue PO.
4. Coordinate and liaise with suppliers and forwarders on delivery schedules.
5. Arrange shipment / check shipping document when order is confirmed.
6. Issue DO, update inventory listing.
7. Maintain a healthy level of buffer stock and ensure optimal stock levels.
8. Issue sales invoices when goods are delivered.

Account & admin
1. Follow up payment with the customer when overdue.
2. Responsible and prepare quarterly GST return submission and monitoring

3. Support Directors' ad hoc tasks

Requirements
1. A bachelor’s degree in business admin/ sales / marketing or equivalent combination of education and experience.
2. Ability to multi-task. Superior interpersonal skills are required to work with the sales manager, suppliers, and forwarder.
3. Strong written and verbal communication skills.

• Knowledge of cables & wire related and years of relevant experience in a related field is a plus. • No quota for work pass. • Recruitment agency please do not contact.

Our client is hiring for Senior/ IT Operations Executive to work in their data centre and will like to invite interested candidates to send your detailed resume to [email protected]

Senior/ IT Operations Executive

Job Duties:

24/7 IT Systems Monitoring & Management:

• Oversee critical IT infrastructure, systems, and applications to ensure seamless operations.
• Proactively monitor for system health, performance, and availability using monitoring tools.
• Respond swiftly to system alerts, ensuring minimal disruption to business-critical operations.

Incident & Problem Management

• Analyse, troubleshoot, and resolve system incidents in collaboration with cross-functional teams.
• Perform root cause analysis to prevent recurrence and document solutions for future reference.
• Lead recovery actions during high-severity incidents, coordinating with internal teams and vendors.

System Maintenance & Process Optimization

• Manage regular patch updates, system upgrades, and security compliance to ensure IT robustness.
• Continuously identify and implement process improvements to streamline operations and enhance efficiency.
• Automate monitoring, reporting, and routine tasks to drive productivity.

IT Operations Reporting & Documentation

• Prepare detailed operational reports on system performance, incident trends, and resolution metrics.
• Maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and system configurations.
  

Continuous Improvement & Innovation

• Identify opportunities to enhance monitoring capabilities using the latest tools and technologies.
• Support and drive IT initiatives for digital transformation and innovation.
  

Job Requirements:

1. Possess at least a Diploma in Computer Science, Information Systems, or equivalent.
2. Be willing to work in a shift-based environment.
3. Have at least 1-2 years of experience in IT operations, system administration, or related fields.
4. Be competent in Linux/Windows OS administration. Possession of system virtualization skillset is a plus.
5. Be familiar with system monitoring tools and incident management frameworks.

This IT Operations Asst Analyst role will be supporting all IT services, the computer systems and network environment (including IT/OT) in the Singapore manufacturing plant to ensure operational stability. This individual will be customer focused with good technical skills and be self-directed in troubleshooting, maintaining, and continuously improving IT infrastructure.

Responsibilities

• Plant IT equipment setup, installation, troubleshooting and resolution activities
• Network and Compute infrastructure sustain support
• Support PepsiCo’s Cybersecurity programs
• End user Workplace Programs, user support and Training
• Enterprise Solutions Applications Testing
• Administration of user accounts and provisioning of systems access
• Maintain and update process, system documentation, inventory, and user guides
• Future Technology Lifecycle management (TLM) program
• Call logging, incident management, service request fulfillment within SLA
• Support Project Portfolio Execution for the site considering global, sector and local programs
• Build relationships to ensure engagement with key stakeholders such as Operations, Automation, Engineering, Enterprise Solutions, Finance, PGCS IT. Manage Third Party Vendors
• The role will support a range of technologies: Network Wi-Fi, Network Local Area Network (LAN), Network security (Fire Walls), System access, cloud computing, server/compute infrastructure, Rubrik backup, Operations Technology (OT)- Thin Clients, System Platform, vendor remote access, Laptops, desktops, tablets, manufacturing Printers/applicators, scan guns, SOTI, video conference rooms, telephony/PBX, digital signage

Out-of-office hours support required as necessary for issue resolution and project activities

Qualifications

• Tertiary education or equivalent in Computer Science, IT, Software Engineering, or related field
• Proven track record in IT with at least 8 years’ experience in a similar role
• IT Infrastructure experience with good understanding and expertise across relevant manufacturing systems, programs, applications. Key areas are Network, Compute, Security, Workplace Services and Manufacturing IT/OT
• Experience collaborating, building relationships across multiple functions and diverse teams
• Project Management skills/experience
• Experience in stakeholder and third-party vendor management
• Experience in scoping/evaluating proposals for new solutions, troubleshooting/escalating issues on existing solutions
• Demonstrated understanding of business drivers/priorities/operations/process/IT & OT applications
• Good breadth and depth in technologies namely: Active Directory, Windows, Office365, RD Web, SCCM, Intune, Network, Telephony, Managed Print Services
• Excellent verbal, written communication skills and presentation skills
• End to end ownership; act as owner by taking a holistic approach to solutions scoping and problem solving and actively driving collaboration across functions
• Ability to engage and influence across business functions
• In depth knowledge of Manufacturing IT infrastructure and application inter-dependencies
• Awareness of IT, business, and IT/OT governance strategies
• Ability to integrate well within a team (local and virtual) environment
• Experience supporting a large user base in a multicultural environment
• Well organized and strong ability to multitask and manage conflicting/changing priorities
• Service Oriented and Process Driven
• Microsoft and equivalent technical certifications
• ITIL certifications and practical experience
• Project Management certifications and practical experience

Main Responsibilities:

• Order management from Order processing.
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Liaise with clients on open orders, deliveries and reschedules
• Perform Invoicing and Accounts Receivables
• Maintain inventory and stock reconciliation
• Extract and compile information to create report
• Filing, Posting and Data entry
• Perform daily arrangement for delivery & customers’ collection of goods
• Perform order processing into accounting system
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Manage and build a good relationship with 3rd party transporter to ensure on-time deliveries
• Manage and work closely with Malaysia/Thailand/China team on the day to day operations on daily basis and to ensure that all requirements are met
• Work closely with internal departments to coordinate shipment and to liaise with external parties or forwarders
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy
• Coordinate the day to day import/export logistics operations with Malaysia/Thailand/China team and transactions documentation for freight forwarding and other related activities
• Assist to submit GST supporting document to accounts department
• Perform other duties as assigned by the Supervisor/ Management

Job Description:

• Manage large number of incoming calls. Directly work with customers by answering product and service questions; furnishing information about other products and services; process orders and prepare delivery documents; correspond with and go the extra miles to fulfill customer’s needs to ensure customer satisfaction.
• Resolve product or service problems by clarifying the customer's complaint; determine the cause(s) of the problem; discuss and propose solution; execute and follow up to ensure satisfactory closure.
• If problem was complicated or systemic, to escalate and redirect the issue to the appropriate team or department for resolution.
• Documentation and maintenance of customer records and operation details:
• Keep detailed customer records and update customer records after each interaction (such as compliment, complaint and feedback) with that customer.
• Assist the Sales and Marketing Team in boosting sales and performance. This include providing feedback on market intelligence, competitors’ activities, setting up appointments or following up with customers after their first interaction with the salesperson.
• Prepare performance and other administration reports
• Interface with various functional areas to co-ordinate scheduling activities to meet committed plans and customer’s sales / service order.
• Coordinate and resolve potential conflict of scheduling priorities and resource allocation with the plant process owners and drivers to ensure all delivery / collection activities are carried out in a timely manner.
• Conduct briefing to ensure that the drivers and assistants know their specific job scope and equipping requirements, safe work method, work schedule, delivery time frame as well as compliance with the Safe Operational Procedure, and performance standard of their assigned task.
• Monitor terms and conditions of Purchase / Work Orders received from customers and follow up closely on the delivery dates and quantity to be fulfilled.
• Assist in logistics resource forecasting and capacity planning, monitoring and motivating drivers and delivery assistants work performance, skills and training needs.
• Keeping record of work hours and trips performed by drivers and delivery assistants

Requirements:

• Degree / Diploma in Logistics / Supply Chain / Business Administration / Engineering.
• IT savvy in MS office and IOT.
• Candidates with good people skills (positive, meticulous, proactive problem-solving attitude) and possess empathy, strong customer service orientation are good fits for this role.
• Interpersonal and communication skills –Good listener, blessed with ability to communicate and interrelate well with customers, colleagues and business associates from different backgrounds.
• Good planning capability: Ability to multi-task, prioritize and manage time effectively.
• Mature and have minimum 3 years of experience in highly dynamic customer service and Operational planning and control work environment.

Responsibilities:

• Operate the Combined Cycle Power Plant safely, efficiently, and in accordance with established operational guidelines to meet output requirements.
• Prepare for, execute, and monitor the startup, shutdown, and routine operations of generation units and auxiliary systems.
• Carry out condition monitoring, review operating parameters, and correct deviations to maintain optimal plant performance.
• Identify, report, and rectify all system, plant, and equipment defects.
• Ensure adherence to the plant’s generation dispatch schedule, conducting operational tests and inspections as required.
• Respond to plant emergencies, equipment failures, and outages.
• Manage generating unit operations and maintenance activities, ensuring compliance with safety measures and specifications.
• Monitor work areas and inspect tools and equipment to detect and prevent unsafe conditions or violations of procedures and safety rules.
• Prepare daily shift log reports and other operational reports.
• Liaise with external agencies (e.g., EMA PSO, PUB, NEA, SCDF) on operational matters during shift duty.

Requirements:

• Nitec in Mechanical, Electrical Engineering or an equivalent discipline.
• Knowledge of plant processes, operations, and safety protocols.
• Relevant experience in power plant operations, or related industries, is advantageous.
• Possession of a 2nd Grade Engineer (Steam) Certificate of Competency or a 1st Grade Engineer (Steam Combustion Engine) Certificate of Competency awarded by the Ministry of Manpower is an advantage.
• Proficiency in Microsoft Word, Microsoft Excel, and Maximo EAM or equivalent software.
• Strong analytical and communication skills, self-motivated, independent, and a team player.
• Willingness to work 12-hour rotating shifts.