Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Integrated Services (IS) Head

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

• HLead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
• Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
• Develop and manage the budget and resource requirements for the facilities and organization.
• Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
• Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
• Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
• Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
• Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
• Support the development of a business continuity plan.

Strategy and Care Model Development

• Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
• Develop and pilot new strategies for programmes and facility design.
• Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
• Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
• Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

• Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
• Plan and implement specialized training and workshops for social and health professionals.
• Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

• Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
• Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
• Experience managing a P&L will be beneficial.
• Prior experience in acquired disability and programme implementation is advantageous.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Working Location: Mountbatten Square
• Working Hours: 8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630am (Flexi)
• Working Days: Monday - Friday
• Salary Range: $3,500-$4,000

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Assist in investment operations and execution on the platforms
• Assist in portfolio management and strategic rebalancing of portfolio
• Assist in investment market and economic research in portfolio design
• Assist in managing and updating of Investment related documents
• Administrative support to the Investment Committee
• Prior Experience in a Capital markets License company would be beneficial

EDUCATION AND EXPERIENCE

• Min 3 yrs work experience is preferred
• Degree holder specifically in banking finance
• Good working knowledge in investment management & portfolio management

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Location: Mountbatten
• Working Hours: 8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630am (flexi)
• Working Days: Monday - Friday
• Salary Range: $3,500-$4,000

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Assist in investment operations and execution on the platforms
• Assist in portfolio management and strategic rebalancing of portfolio
• Assist in investment market and economic research in portfolio design
• Assist in managing and updating of Investment related documents
• Administrative support to the Investment Committee
• Prior Experience in a Capital markets License company would be beneficial

EDUCATION AND EXPERIENCE

• Min 3 yrs work ex is preferred
• Degree holder specifically in banking finance
• Good working knowledge in investment management & portfolio management

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Music Content Operations Research Analyst

• 12 months contract, with an option to extend based on business needs
• Hybrid work arrangement

The Opportunity

• Manage day to day ongoing operations with company’s music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Your Background

• Minimum 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on company’s music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music
• Experience in data manipulation using Excel and querying databases with SQL
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel)

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

• Location: Tuas View Circuit Company Transport / Transport Allowance ($120) if possess own transport
• Monday to Friday (8am to 5pm)
• Basic: $3800 to $4300 + site allowances
• Responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Job Specifications:

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement
• and Safety Management

Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown
• To undertake any other assignment given by the Management from time to time.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month with AWS included.
2. Dynamic Work Locations: Opportunity to work at one of 19 outlets across Singapore.
3. Structured Work Schedule: Alternate 5-day and 6-day work weeks, totaling 44 working hours.
4. Career Development: Engage in training, leadership, and team management opportunities.
5. Convenient Transport: Transportation provided after midnight for late shifts.

Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to oversee daily operations, uphold company standards, and ensure an exceptional dining experience for customers. This role combines operational management, team leadership, and strategic execution in a fast-paced environment.

Roles & Responsibilities

• Oversee smooth daily restaurant operations and enforce company standards.
• Drive sales through excellent execution of operational strategies.
• Handle customer feedback and resolve complaints professionally.
• Monitor costs and achieve profitability through effective cost control.
• Manage safety, security, and human resource standards.
• Train, develop, and recruit staff to maintain a high-performance team.
• Prepare weekly rosters and manage manpower planning.
• Organize events, including staff briefings, preparation, and execution.
• Assist in planning beverage and wine menus.
• Oversee inventory management and monthly reporting.
• Update POS systems with new menu items and maintain stock explosion records.
• Ensure restaurant cleanliness and hygiene meet high standards.

Requirements

• Minimum of 3 years’ experience in the F&B industry.
• Energetic and capable of thriving in a fast-paced environment.
• Strong leadership, interpersonal, and communication skills.
• Service-oriented, results-driven, and an excellent team player.

Additional Information

• Salary: Up to $3,000 basic with AWS (no variable bonus).
• Working Days: Alternating 5-day and 6-day work weeks (44 hours per week).
• Shift Timings: Based on outlet operational hours.
• Transport: Provided for shifts ending after midnight.
• Work Locations: 19 outlets across Singapore; specific outlet to be determined during the interview.

Role:

Sales & Marketing Manager (Jewelry)

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.)
• Degree in Sales & Marketing, Business Administration or related field. + Min. 5+ year working experience in the retail luxury industry, preferable in jewelry field.
• Excellent knowledge of trending social media platforms and good knowledge on computer skills. + Willing to travel
• Career Progression Opportunities

Job Responsible:
Sales:
Developing & Implementing Sales Strategies to achieve company revenue targets
Lead and manage the sales team, providing coaching, training and support.
Responsible for providing quality service to customer & developing a good relationship with customer

Marketing:
Developing & Implementing Marketing Plan
Manage all marketing channels, including digital marketing, content marketing, social media, email marketing and public relations.
Manage company’s website and online presence

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Role:

Procurement Manager & Gemmologist (Jewelry)

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.)
• $6000 to $7000
• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage. + willing to travel
• Career Progression Opportunities

Job Responsible:

Gem Identification and Grading:
Utilize advanced gemological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:
Provide expert advice to clients on gemstone selection, care and investment.
Assist in the selection of gemstone for jewellery design and creation

Procurement:
Sourcing and procurement of gemstones.
Inventory Management Maintain accurate records of gemstone inventory
Monitor gemstone markets trends and advise on potential investments

Production:
Coordinate with designers and workshop on new product development.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Technology Risk is a specialised field within technology consulting that focuses on identifying, assessing, and mitigating risks associated with an organisation's technology landscape. In today's highly digitised world, businesses heavily rely on technology to drive innovation, enhance operational efficiency, and deliver seamless customer experiences. With the prevalent use of technology comes a corresponding rise in risks, such as cyber threats, data breaches, system failures, regulatory non-compliance, and operational disruptions.

As part of the Technology Risk practice, you will collaborate with a dynamic team of experienced consultants and engage with our clients from different sectors, addressing their technology risk challenges and implementing robust risk management strategies. This role offers extensive learning opportunities, exposure to diverse projects across different geographical locations and emerging technologies, and the chance to contribute to shaping the risk landscape for our clients while helping them navigate the digital landscape with confidence.

What you will do:

As a Technology Risk Manager/ Associate Director, your role will encompass a range of responsibilities with a focus on mitigating technology-related risks:

• Participate in business development activities such as responding to proposal requests, presentations, and publications.
• Lead the planning and execution of technology risk engagements. Assist in the development of risk-based IT internal audit programmes. Close out engagements by producing high quality documentation, reports, and presentations.
• Support the assessment of technology risks and evaluate the design and operation of client controls related to complex IT environments and systems against KPMG’s frameworks, regulatory and third-party frameworks.
• Use advanced tools and technology to increase productivity and effectiveness of our review and advice to clients.
• Identify and communicate value-adding recommendations on technology risk and control management issues, as well as performance improvement opportunities for clients.
• Attend meetings with all levels of client stakeholders to define problem statements, analyse key priorities/ issues and collaborate with team members to conduct workshops, develop responses to client enquiries and ensure timely reporting.
• Develop and conduct training for internal and external audiences on IT risks, governance, and controls.
• Involvement in end-to-end technology risk engagements; working alongside team members from various functions to overlay point-of-views (POVs) and industry insights via research and analysis; formulate solutions and recommendations to address clients’ needs, challenges and risks.
• Collaborate across global and advisory teams in technology consulting, cyber security, internal audit and deals advisory to deliver holistic solutions and multiple POVs to clients.

Who you are:

• Possess recognised tertiary qualifications in Computer Science, Information Technology, Information Systems, Computer Engineering, Accountancy/Commerce/Business, or related disciplines.
• First-hand experience of 7 to 8 years in IT audit/ assurance, or IT advisory; experience in any of the following areas will be advantageous: IT Risk and Compliance, IT Governance, IT Internal Controls, IT Audit.
• Certifications in CISA will be required and certification in CISSP, CCSP or equivalent will be advantageous.
• Good knowledge of information security, IT management, system development lifecycle, and ability to learn emerging methodologies, technologies and new skills quickly.
• Self-motivated individual with inquisitive, innovative and resourceful mindset, able to work under pressure with changing priorities.
• Strong client, stakeholder and team management abilities coupled with excellent communication, written, analytical, organisational and problem-solving skills.
• Possess excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences, which include audit committees and senior management.
• Be innovative and resourceful with strong interpersonal, organisational, presentation and report writing skills, have a naturally inquisitive mind and be able to think “outside the box”.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Gemmologist & Procurement Manager

• Working Days: 5.5 days
• Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.
• Working Location: Orchard Road, Wisma Atria
• Starting Salary: $6000 to $7000

Requirements:

• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.
• Willing to travel

Job Responsible:

Gem Identification and Grading:

• Utilize advanced gemmological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:

• Provide expert advice to clients on gemstone selection, care and investment.
• Assist in the selection of gemstone for jewellery design and creation

Procurement:

• Sourcing and procurement of gemstones.
• Inventory Management Maintain accurate records of gemstone inventory
• Monitor gemstone markets trends and advise on potential investments

Production:

• Coordinate with designers and workshop on new product development.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Assistant Head (Operations & Development Department)

• Working hours: Mon to Fri (9am – 6pm)
• Location: Buangkok
• Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

We are seeking a dynamic and experienced Senior Finance Manager for Vision Finance, based in Singapore. This pivotal role will focus on providing financial stewardship and strategic guidance within the Vision Care Cluster. The ideal candidate will be responsible for enhancing financial literacy, ensuring accurate forecasting, managing distributor relationships, and maintaining a compliant operating environment. You will also be leading a team of finance analysts, based across APAC markets.

Key Responsibilities:

• Lead the financial stewardship and budgetary ownership for the Vision Care Cluster, ensuring robust financial governance.
• Collaborate with the Regional Marketing team to provide franchise finance partnering and strategic insight into franchise projects and initiatives.
• Drive the Training agenda and mentorship engagement for the Vision Finance Team, enhancing team capabilities and empowering members.
• Ensure the alignment of compliance standards and processes, reviewing distributor operations in coordination with cross-functional teams.
• Manage a diverse team of BU Finance Controllers, FP&A Analysts, and finance leaders, fostering an environment of teamwork and innovation.
• Oversee business planning cycles and lead financial forecasting efforts tailored to the Vision Care Cluster.
• Challenge market business assumptions, providing financial independence in projections and developing alternative solutions as necessary.
• Engage with cluster office and business teams to deliver on key financial metrics and drive simplicity and standardization across processes.

Key Stakeholders:

• Cluster and Country leadership teams for Vision Care Cluster Markets (SEA, TW, ANZ, IN)
• Vision Care Asia Pacific Leadership team
• Vision Finance Leadership team
• Distributor management as required

Qualifications:

• Bachelor’s degree or equivalent in Accountancy/Finance.
• A minimum of 10+ years of finance business experience.
• Proven ability to influence business partners using fact-based data.
• Strong collaborative, communication, and interpersonal skills with the ability to build trust among stakeholders.
• Demonstrated leadership skills to inspire, motivate, and empower teams while attracting and developing talent.
• Strong business acumen with a strategic mindset.

If you are ready to make an impact within the Vision Care Cluster and thrive in a team-oriented environment, we encourage you to apply.

Application close 26 Jan 2025.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Join a dynamic and family-focused organization as an Area Manager overseeing the operations of multiple children's enrichment and fitness centers.

This role is pivotal in creating a nurturing environment for young learners, ensuring smooth operations across all locations, and driving growth through innovative programming and customer engagement.

Key Responsibilities

• Operational Excellence: Oversee the daily operations at multiple centers, ensuring seamless delivery of classes and activities.
• Leadership & Team Development: Recruit, train, and mentor a team of instructors and administrative staff, fostering a collaborative work culture.
• Customer Engagement: Address inquiries and concerns from parents promptly, delivering outstanding service and ensuring customer satisfaction.
• Sales & Marketing Strategy: Drive enrollment and participation by implementing targeted sales strategies and marketing campaigns.
• Facility Oversight: Maintain safe, clean, and well-equipped facilities conducive to learning and play.
• Resource Management: Plan class schedules, allocate manpower, and manage budgets effectively.
• Compliance & Standards: Ensure all operations align with regulatory guidelines and the company’s values.

Qualifications & Skills

• At least 1 year of experience in an operations management role, preferably in education or enrichment.
• Strong leadership, organizational, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with Microsoft Office and Google Workspace tools.
• Passion for working with children and understanding their development needs.
• Problem-solving mindset with a commitment to continuous improvement.

Working Hours

• 5½-day work week (Weekends included):Weekdays: 9:00 AM – 6:00 PM
  Weekends: 9:00 AM – 7:00 PM
  1-hour lunch break daily.

Why Join Us?

• Work in a fulfilling environment that impacts the lives of children positively.
• Career progression opportunities within a supportive team.
• Be part of a reputable and growing organization committed to excellence in children's enrichment and fitness.

Application Process

First Konnection – Your Authorized Education Recruitment Partner for this Role

• Streamlined Process: We handle the logistics, so you can focus on presenting your best self.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to showcase your strengths and secure this role.

Seize This Opportunity!

Be part of a mission-driven team shaping the future of children's enrichment and fitness.

If you're a driven leader ready to inspire and grow alongside a dynamic organization, we’d love to hear from you.

Apply now to take the next step in your career!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:-

1. Costing & estimation of switchboards, etc.

2. Assist in preparation of quotations, technical data, compiling brochures, catalogues & technical details, layout dimensional drawings, etc... required for submission to clients.

3. Assist Sales Team in following-up for orders.

4. Develop & implement use of computer for costing, estimation & quotations. Set-up and improve on standardised costing method.

5. Check & compare costing / estimation against actual costs for awarded job. Budget planning & control for jobs.

6. Responsible for correct / accuracy of acceptable level in costing.

7. Sourcing of components / parts with assistance from Purchasing Department. for better alternatives, improvements, cost effective, etc. when required.

8. Assist in co-ordination work (internal or external).

9. Take on added tasks / responsibilities as assigned by the superiors

10. Follow the procedures of the Quality Management System for effective implementation and control.

Description

• Attend to customers inquiries on all service features and ensure proficiency in service features.
• Export and import (Air & Sea) document processing.
• Arrange Courier Services with forwarders.
• Arrange booking with FCL and LCL carrier.
• Assign transhipment into export leg consol file in the SAP system.
• Arrange for trucking and loading of container with CFS operator.
• Ensure that all hazardous cargo arrangements and procedures are in accordance with company policy.
• Issuance of BL and shipping certificates as needed.
• Adherence to all destinations' SOPs
• Compliance with irregularity handling procedures with the origin and destinations.
• Ensure that shipment costs are correctly accrued in SAP. Verify vendor/intercompany invoices and file disputes for any that are incorrect.
• Ensure shipment timely invoicing in accordance with company KPIs.
• Ensure that files are checked, updated, closed, and archived accurately within the defined KPIs.
• Back up for other team members as when necessary
• Any other job-related tasks assigned by the superior

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Our esteemed client, an established MNC, is searching for an Admin cum Customer Service:

Job Responsibilities:

• Generate and manage delivery orders and invoices.
• Answer incoming phone calls and handle inquiries.
• Print, sort, and file delivery orders and tax invoices.
• Mail tax invoices to customers.
• Issue debit and credit notes.
• Order office supplies and equipment such as toner, A4 paper, envelopes, etc.
• Send monthly statements of accounts to customers.
• Arrange courier services as required.
• Prepare invoices and packing lists for shipments.
• Consolidate and submit petty cash summaries to the accounts department monthly.
• Respond to sales inquiries and process orders via email or phone.
• Process purchase orders (PO) to vendors.
• Update and follow up on customer orders and outstanding payments.
• Coordinate with customers on goods collection methods and payment details.
• Arrange travel bookings and prepare travel requisition for approval.
• Record cheques and submit vendor invoices to the accounts team.
• Manage and update employee absentees using the Info-Tech system.

Job Requirements:

• At least O-level or ITE with admin experiences

Additional Information:

• Salary: Up to SGD 2,600 +AWS +VB
• Working Location: Tuas Crescent
• Working Days: 5 Days work week, 8.15am - 5.45pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

*Join Our Team: Outdoor Service Engineer*

Are you a tech-savvy problem solver with a passion for the great outdoors? AV Media Pte Ltd is seeking an enthusiastic and skilled Outdoor Service Engineer to join our dynamic team.

*About Us:*

AV Media Pte Ltd is a leading provider of audiovisual solutions, serving prestigious clients including MOE schools and various government agencies. We pride ourselves on delivering top-notch services and innovative solutions.

*Position: Outdoor Service Engineer*

*Key Responsibilities:*

- Provide maintenance and support for audiovisual equipment at client locations.

- Troubleshoot and resolve technical issues efficiently and effectively.

- Ensure customer satisfaction by delivering excellent service.

- Collaborate with the team to improve service quality.

*Requirements:*

- Technical diploma or equivalent in a related field.

- Experience in audiovisual equipment maintenance and troubleshooting.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage time effectively.

- Valid driver's license.

*Benefits:*

- 5-day work week.

- Company-provided vehicle for service visits.

- Comprehensive training program.

- Attractive salary and benefits package.

- Opportunity to work with prestigious clients and advance your career.

*How to Apply:*

If you’re ready to take on an exciting challenge and be part of a forward-thinking company, send your resume and a cover letter to [email protected] with the subject line "Application for Outdoor Service Engineer."

Join us in making a difference through cutting-edge audiovisual solutions!

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviours, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

Join us as a Customer Service Executive in our Rewards Central Team!

We’re looking for driven individuals from the Travel industry keen to learn and grow in a fast-paced environment.

In this role you will be expected to:

• Quickly resolve customer queries by phone and email.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer and partner escalations
• General administration, reporting and special projects
• Build sustainable relationships of trust through open and interactive communication

Requirements

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years experience working in a call centre, handling inbound calls and emails.
• Previous experience with the airline, hotel or travel industry is a MUST
• Prior experience and willingness to work on overnight shifts, weekends and public holidays.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment
• Self-motivated and able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required. Knowledge of a second language is an advantage
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity

What we offer:

• Competitive salary and benefits
• Travel benefits
• Flexible working environment
• Comfortable working environment
• Diverse and friendly working culture.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Position: Investment Operations Executive
Working Location: Mountbatten
Working Hours: 8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630am (flexi)
Working Days: Monday - Friday
Salary Range: $3,500-$4,000

Job Introduction
We are a local sizeable Financial Advisory firm licensed by MAS. We are looking
for an Assistant Finance Manager to join our team.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Assist in investment operations and execution on the platforms
• Assist in portfolio management and strategic rebalancing of portfolio
• Assist in investment market and economic research in portfolio design
• Assist in managing and updating of Investment related documents
• Administrative support to the Investment Committee
• Prior Experience in a Capital markets License company would be beneficial

EDUCATION AND EXPERIENCE

• Min 3 yrs work ex is preferred
• Degree holder specifically in banking finance
• Good working knowledge in investment management & portfolio management

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Investment Operations Executive | 5 Days | Up to $4k | Financial Advisory | Mountbatten

Working Location: Mountbatten Road
Working Hours: 8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630am (flexi)
Working Days: Monday - Friday
Salary Range: $3,500-$4,000

Job Introduction

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Assist in investment operations and execution on the platforms
• Assist in portfolio management and strategic rebalancing of portfolio
• Assist in investment market and economic research in portfolio design
• Assist in managing and updating of Investment related documents
• Administrative support to the Investment Committee
• Prior Experience in a Capital markets License company would be beneficial

EDUCATION AND EXPERIENCE

• Min 3 yrs work ex is preferred
• Degree holder specifically in banking finance
• Good working knowledge in investment management & portfolio management

The Supreme HR Advisory Pte Ltd (14C7279)

Ong Boon Kiet R22104769

Trade Operations Officer

• Salary: $ 3,000 - $ 3,300
• Working Location: Orchard
• Working Hour: Monday - Friday (9am - 6pm)

Responsibilities:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279