Job Description

• Coordinate and responsible for end-to-end Service Contracts Management, which includes quotation creation, contracts activations and invoice management.
• Ensure prompt and accurate activation, renewal and billings to customer per contract terms
• Modifies quotations according to terms agreed under deals when deemed necessary.
• Perform relevant document checks ensuring alignment with Agilent’s policies, processes and legal requirements
• Responsible for managing Service Orders in CRM, triggering invoicing in a timely manner
• Timely follow up with Customer Service Organization for any incomplete documentation
• Works closely with other business partners to support change requests, with proactive communication to customers and provide problem resolutions
• Manage customer’s queries with care via telephony system and email, understand customer needs and take ownership for customer satisfaction.
• Responsible for customer’s journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Maintains completeness and integrity of service contract data in the CRM system
• Timely archival of order packages in CRM system
• Provide support in business projects related to process improvement, customer experience, etc.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross functional teams within Agilent to achieve goals as needed.
• Performing on miscellaneous duties and projects as assigned.

Qualifications

• Diploma or University Degree in Business Management, Business Administration or any other related field and equivalent experience in customer service operations.
• Excellent communication skills, both written and verbal in English (and country specific as required)
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift when necessary, especially on the last few business days of the month.
• Proficiency in Thai language preferred but not mandatory

Able to travel to multiple outlets across the island

Willing to commit to work weekends and public holidays

Well versed in overseeing budgets and control costs

Support oversight of all daily operations functions relating to front and back end of the multi-location restaurant

Develop, implement and maintain Quality Management standard

Lead the development and execution of new marketing strategies

Lead and manage a team of permanent staff

Source for suppliers and negotiate prices

Work closely with various roles in the management team

Monitor the performance standards of food quality, service speed and hygiene standards

Get to know customers satisfaction and execute plan to improve their satisfaction and increase spending and loyalty

Complete all daily paperwork, periodic inventories and statistical reports accurately and in a timely basis with action for improvement.

Responsible for achieving monthly sales target by deploying the management approved marketing strategies

Perform any other additional responsibilities as assigned by the management

Surpass business development goals, including revenue targets and KPIs.

Excellent communication, negotiation, and interpersonal skills.

Strong ability to identify potential issues and tailor solutions.

Self-motivated, results-driven, capable of working independently and managing a team

Ability to manage multiple priorities and thrive in a fast-paced environment.

Have at least 15 years of relevant experience in the General Management of an established group chain

Team-oriented approach with a mindset of open communications

Fulfilship Pte Ltd is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly, or prevent it from

even occurring.

-Maintain constant communication with managers, staffs, and

merchants to ensure proper operations of the company with brief

summary to the Management.

-Submit proposals or suggestions with supporting back up examples

which can improve the workflow and increase profit margins within

the organisation.

-Develop, implement, and maintain quality assurance protocols, this

includes a proper onboarding documentation process for all

departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to

enhance the companys internal capacity.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/Bus-Interchange.

# 10 days Annual Leave.

# Condusive working environment.

# Team Bonus/es.

Skills

Management Skills Multi Tasking Warehousing.

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

Strong excel knowledge & passion to go above and beyond. ure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottlenecks and improve the performance.

Continuously improve the throughput and attain a sustained level of delivery performance improvement.

Strong excel knowledge & passion to go above and beyond.

Stashworks Pte. Ltd. is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles and Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.

Skills

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

On-site coordination with operations backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottleneck and improve the performance.

Continuously improve the throughputs and attain a sustained level of delivery performance improvement.

Strong Excel knowledge and passion to go above and beyond.

Proficient in Management Skills Multi Tasking Warehousing will be better.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/

bus-Interchange.

#10 days Annual Leave.

# Condusive working enviornment.

# Team Bonus/es.

Stashworks Pte. Ltd. is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles and Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.

Skills

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

On-site coordination with operations backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottleneck and improve the performance.

Continuously improve the throughputs and attain a sustained level of delivery performance improvement.

Strong Excel knowledge and passion to go above and beyond.

Proficient in Management Skills Multi Tasking Warehousing will be better.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/

bus-Interchange.

#10 days Annual Leave.

# Condusive working enviornment.

# Team Bonus/es.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As an Operations Executive, your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

1. Assist in the Area Planning process.
2. Assist in Resource Deployment to ensure trip fulfillment is met.
3. Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
4. Rapidly execute, iterate and adapt to ensure that our implemented projects run smoothly.
5. Exercise Documentation Practices to ensure all data/information is documented timely for future actionable case studies.
6. Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows
7. Assist in Parents Management for school trips as well as bus attendants.
8. Churn reports & analysis for each respective task

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

1. Mentorship, Training, and Regular Feedback(s)
2. Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
3. Productivity and Tech Goodies (Equipment and Peripherals Provided)
4. Paid Leaves
5. Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the Operations Manager of RushOwl.

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective IT support services, ensuring optimal performance, service quality, and resolution of IT-related issues across multiple locations within your region

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and motivate a team of service desk professionals across multiple regional sites.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to ensure staff development and high performance.
• Foster a collaborative and positive team culture focused on continuous improvement, customer service excellence, and problem-solving

Service Desk Operations:

• Oversee daily service desk operations to ensure timely and effective resolution of all IT incidents, service requests, and escalations.
• Ensure adherence to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Develop and enforce standard operating procedures (SOPs) for efficient service desk operations.

Incident & Problem Management:

• Coordinate incident management to ensure that issues are identified, resolved, and documented in a timely manner.
• Perform root cause analysis for recurring incidents and work with other IT teams to implement permanent fixes.
• Ensure issues are escalated appropriately and follow-up actions are taken for critical incidents.

Process Improvement & Efficiency:

• Identify areas for improvement in service desk processes, tools, and workflows.
• Drive continuous improvement initiatives to enhance the quality and efficiency of service desk support.
• Collaborate with other IT departments and stakeholders to implement process improvements and optimize service delivery.

Customer Satisfaction & Reporting:

• Monitor and manage customer satisfaction levels by gathering feedback, tracking performance metrics, and implementing corrective actions when necessary.
• Produce and present regular reports on service desk performance, including metrics, trends, and root causes of major incidents.
• Act as a point of escalation for high-priority or complex issues, ensuring they are resolved in a timely manner.

Collaboration & Stakeholder Engagement:

• Work closely with IT teams, business units, and external vendors to ensure alignment and a seamless user experience.
• Liaise with business leaders to understand IT service needs, providing recommendations and support as necessary.
• Ensure the regional service desk is aligned with overall corporate IT strategies and initiatives.

An ideal candidate would possess:

• More than 5 years of experience in IT Helpdesk/Service Desk, with at least 2 years in a managerial or supervisory capacity.
• Experience managing a regional or multi-site IT support team is preferred.
• Strong understanding of ITIL (Information Technology Infrastructure Library) best practices and frameworks.
• Experience in BMC and ServiceNow would be a plus
• Experience in PowerBI for data reporting and analysis would be a plus.
• Excellent leadership, coaching, and team management skills.
• Strong problem-solving and decision-making abilities, with a focus on operational efficiency.
• Exceptional written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong customer service orientation and interpersonal skills.

Other benefits that you would expect in the environment:

• Hybrid work arrangement
• Good benefits and insurance coverage
• Great working environment with local and regional team to work with
• Multinational company structure with autonomy and room to grow

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

Company Profile:

Singapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable option for those seeking aftercare services.

We are the first to provide pet owners in Singapore with an alternative form of cremation for their cherished pet companions after death. Through the process of Aqua Cremation, also known as Aquamation or Water-Cremation we return loved ones back to Mother Nature.

We are looking for a highly motivated individual to join our core founding team. This position offers an excellent opportunity to gain hands-on experience from the ground up in a dynamic and fresh environment. We are not only tackling the taboos of the industry but also serving the community.

You will have countless opportunities to test and develop your skills across different areas of the business, gaining exposure to a range of functions and skills, while having the freedom to test new ideas in a company that is looking to introduce innovative solutions and revolutionise the industry.

Moreover, you will have the chance to make a meaningful impact on the future of Singapore, particularly in areas related to giving back, sustainability, and pets. Your work will contribute to important initiatives that aim to make a positive change in the community and the environment.

Job Highlights:

• Fast career development opportunities for an emerging startup.
• Open, friendly, fresh and dynamic work environment
• Attractive salary that is commensurate with transferable experience and skills from all industries (hotel, etc.)
• Overtime incentives
• Incentives per case handled
• Pay increment review based on performance yearly
• Opportunities to partake in pro-bono activities to spread awareness about mental wellness and care for animals in need.

The Operations Executive will:

Handle all day-to-day operations of services.

• Identify and assess customers' needs to achieve satisfaction standards
• Provide all accurate, valid and complete information from handling/movement of deceased pets or clients
• Updating day to day ops / log of pets in facility
• Working within all code of conduct, policies, procedures and rules on the conduct expected from governing authorities or developed by the company
• Follow all communication procedures, guidelines and policies
• Maintain positive attitude and calmly respond to clients/partners
• Maintain positive representation of company
• Day to day of all operational needs, from sanitising vehicles/laboratory/errands to day to day essentials
• Provide meaningful send-offs to the decedent on the final day and respect for both animals and clients
• Assist in all adhoc company work preparations, facility/funeral set-up, liaison with vendors/clients/authorities and logistics required from the customer journey beginning to end (bone/ashes return to client)
• Oblige to best of ability to accommodate specific requests by clients
• Provision of Company Vehicle (subject to year of service)
• Attractive and Flexible Part Time Arrangements (3 / 4 day work week) allowing candidates to juggle family and other jobs (Private Hire Drivers) with Fuel Allowance

Requirements:

• Meticulous with attention to detail
• Basic Computer skills
• Share our passion for giving back to the community and promoting environmental sustainability
• Able to do work when required, with shift work, public holiday, & OT due to the nature of the industry with compensated off days/leaves.
• And of course, being an animal/pet lover is essential
• Driver's License 3/3A
• Open to all levels of experience

The Operations Executive is fully accountable for the 360-recruitment process to include: development of their sales pipeline, forecasting and reports, through to business development, candidate sourcing/placement and client relationship management.

Duties & Responsibilities:

Client Management

· Identify new business opportunities and recruitment leads - utilising your network and market experience.

· Attend meetings and networking events, presenting the company’s capabilities and unique services to new and existing clients to enhance company profile and market presence.

· Offer consultative approach to the clients, understanding their challenges and providing solutions that are relevant, efficient, and meet the client’s specific needs.

· Develop subject matter expertise within the sector specific to your division through research, analysis, tracking and market mapping.

· Building strong relationships with existing and new clients using this to enhance and open up new areas of business prospects.

· Grow existing business by cross selling Connect Energy Services’ various service offerings to client’s current / other business units.

· Use sales calls/meetings to cross pollinate opportunities for your peers and increase a culture of collaboration.

· Understanding competitors’ activities in the market to aid in directional setting, brand, and sales strengthening.

· Effectively demonstrate “best practices” and promote brand awareness by proactively marketing and use of social media to enhance the business and your professional profile within your sector.

Candidate Management

· Source suitable candidates to match client’s requirements offered to work on.

· Create long lists of candidates specific to the key skills and competencies against each role.

· Pre-qualify candidates and gauge interest against requirements creating shortlists for client review.

· Format CVs to match company specification.

· Provide pre-screen write up for the client highlighting critical data match against requirements.

· Update candidate on Operations process and provide preparation material or interview instructions as an when required.

· Time sheet management; collation, quality control checks and management.

Assignment Support

• Crew Mobilisation

o Coordination with crew and vessel’s agent.

o Completion and arrangement of crew certification per vessel requirement; courses, medical / vaccinations etc.

o Preparation of crew air travel arrangement / land transportation and accommodation requirements.

o Preparation of Service Agreement / API / Cash Advances etc.

• Crew Demobilisation

o Coordination with crew and vessel’s agent.

o Preparation of crew air travel arrangement/land transportation.

Health & Safety

• It is a mandatory requirement of each member of the Crewing team to partake in the management of the 24- hour emergencies contact mobile phone. This is held for a period of 7 days on a rotational basis.

Other

· Effective allocation of work and task to consultants / resource consultant based on individual strengths / specialization to minimize opportunity cost and maximize ROI.

· Work closely with various departments in the company (Finance, Legal, Global Mobility, Business Development, Joint Venture Partner companies and management team).

· Ensure all recruitment processes are accurate, timely and meet data integrity requirement.

· Carry out duties and responsibilities in compliance with health and safety policy and statutory regulations.

· Meet and exceed KPIs and revenue targets.

· Effective time management, organization, and prioritisation to meet the needs and demands of your role.

· Communicate sales pipeline to Team Lead effectively and make accurate forecast reports.

· Aid in CV formatting duties for Team Lead as and when required to the needs of project demands.

· Mentoring less experienced team member.

Service Delivery Managers (cybersecurity) often have the following duties and responsibilities:

• Manage the delivery of services to clients and ensure they meet the agreed service level agreements and operational level agreements
• Identify and rectify service delivery issues, including conducting root cause analysis
• Develop and implement service improvement plans
• Manage client relationships and handle clients’ expectations
• Coordinate and manage project teams and service providers
• Prepare and present regular and accurate reports to stakeholders
• Ensure that the delivery team is adequately trained and resourced
• Implement service delivery standards and monitor compliance
• Work closely with sales and marketing teams to drive service sales and profitability
• Keep track of emerging trends in service delivery and implement best practices
• Ensure compliance with health and safety regulations

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

We are a distributor of Spirits for cocktails and we are looking for an Operations Associate to join our growing team! The successful hire’s responsibilities include, invoicing, responding to emails, planning delivery schedules and more! Our goal is to increase efficiency, profitability and overall customer satisfaction. Great working environment and growth prospects.

About you

You have a love for helping people and the organisation while looking to join an amazing team. You get a lot of satisfaction from finding solutions and enjoy human connections. You are responsible, hold yourself accountable, and possess the ability to speak to anyone to provide the best customer experience. You love to roll up your sleeves and pitch in.

Job description

• Processing orders, invoicing, handling of all export, and delivery scheduling
• Handling E-Commerce platforms and order management
• Inventory management (Stock management, adjustment, etc)
• Filing and archiving of documents and invoices
• To provide great customer service
• Replying to client queries and requests (emails and phone calls)
• To communicate and cooperate with superiors and coworkers
• To report any discrepancies
• Pitch in with picking, packing of orders
• To assist and participate in annual stocktake
• All related task and duties assigned by the management

Requirements

• High level of integrity and responsibility
• Independent and self-motivated individual with positive attitude
• Able to work well under pressure and a good team player
• Able to work in a fast-paced environment

Compensation and Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work with an amazing team of passionate people
• Generous annual leave package
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Working hours:

Mon – Fri: 8am – 5pm

EA 15C7529

EAP R22106118

Operations Executive

Responsibilities:

• Deal with clients and ship-owners relating to post-fixtures, ensure proper follow-up and update on daily operations .
• Handle dry cargo loading and discharging operational & document procedures.
• Resolve disputes, negotiate costs and handle claims between clients and ship-owners
• Have knowledge/experience of shipboard operation, cargo loading and disputes
• Have knowledge of different Charter party, laytime and some trading / legal terms.
• Report to the Head of Operations on all operational activities
• Any other ad-hoc duties as assigned

Requirements:

• Min Diploma holder with 1-2 years of related working experience in marine industry (Dry cargo / Ship-owner).
• Candidates with more than 3-4 years’ experience in Dry cargo operations, will be considered for a senior position
• Able to work independently, responsible and manage multiple priorities
• Hardworking and able to work under pressure
• Strong team player with good interpersonal skills

Operations Assistant (Counter Clerk)

The incumber is responsible for updating container movements and ensuring data accuracy and integrity. Manning the Container Depot Counter area by providing timely and efficient coordination to internal and external parties.

Responsibilities

· Update container movements.

· Perform data entry and maintain proper filling system.

· Collecting cash and issuing receipt.

· Liaise with external parties with issues pertaining to releasing/ pick-up of containers.

· Liaise internally to ensure smooth operations.

· Any adhoc duties assigned by your supervisor.

No working experience are welcome to apply as long as you fulfil the following requirements:

· PC literate

· Familiar with MS Word, MS Excel, etc.

· Demonstrate ability to handle work independently and efficiently with a strong customer service mindset.

· Possess effective organizational and follow-up skills, paying attention to detail.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

· Willing to perform OT

· Singaporeans only

Others:

• Permanent Role

• 5.5 days’ work week (Alternate Saturday off)

• AWS & Performance Bonus

• Medical & Insurance Benefits

• 2-way transport provided from Boon Lay MRT

• Lead teams in the workplace.

• Evaluate operational policies, standards and procedures

• Review allocation of resources across different business activities

• Manage resources to ensure transportation operation schedules are met

• Review transportation solutions for improvements and/or closing gaps

• Optimise resource and cost management based on market practices and business environment

• Review application of integrated logistics solutions and business management principles to improve overall transport plan

• Review methods and techniques to better manage dangerous goods and hazardous materials

• Formulate solutions process solutions to innovate current business processes.

• Develop measures using quality management knowledge to enhance quality standards.

• Plan key activities and milestones in technology projects

• Facilitate interactions between internal and external partners to design and implement technology project.

• Apply latest technology to improve operations

• Leverage on data analytics to build insights on technology usage

• Gather information on reputable sources and partners latest technology trend

• Communicate requirements and activities to stakeholders

• Optimise use of allocated resources within business activities

• Perform basic risk assessments

• Any other ad-hoc assignment

Responsibilities:

• Implement the established strategies for the smooth operation of the Department functions.
• Implement, compile and analyse the monthly Key Performance Indicators (KPIs).
• Plan, arrange, supervise and monitor resource allocation as well as the work progress.
• Manage communication channels, performance review and staff development.
• Provide motivation, coaching, training, counselling, and discipline; and resolve conflicts.
• Implement changes for improvement by decision making and building good working relationship.
• Maintain good relationship with the Customers as to fulfil part of Company’s core values to ensure Customer satisfaction.

Requirements:

• Minimum bachelor’s degree from a University or College, with a good academic record in the relevant field.
• Diploma or equivalent in the related field and must have at least 3 years of relevant experience.
• Competent to draft docking arrangement plans and knowledge in docking/undocking procedure.
• Preferably 3 years’ experience in a supervisory position

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering

• Min. 1 to 2 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

• MNC Company
• Basic $5000 - $6000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF

Job Responsibilities:

• Interpret applicable Legal, Singapore Standards, Code of Practice & other requirements and implement & provide directions for compliance.
• Develop, maintain and periodically test out emergency response, Organize & conduct CERT audit and other emergency response relevant drills.
• Liaise with local authorities for all EHS issues, Licence renewal and represent the RC/SICA and other relevant meetings.
• Manage all EHS incident and non-conformance investigations and track corrective and preventive actions to closure.
• Organize risk assessments, site inspections and industrial hygiene and environmental samplings as well as implement or direct risk reduction and control measures.
• Conduct and organize EHS audits, trainings, meetings and promotional programs to increase employee awareness and knowledge.
• Establishing EHS objectives & Targets and its management Programme for continual improvement.
• Contractor management on In-house & SDM (Shutdown Maintenance) activities.
• Should have strong awareness on Safety Case implementation as well as Mitigative Measures for Safety Critical Events (SCE) in Major Hazard Industries (MHI).
• Establish good communication with all level and function within the organization.
• Assist in the adhoc assignment or project assign by management.
• Spearhead continual improvement projects for HSE.
• Work with HSE department in organizing Annual Safety Campaign.
• Liaise with local authorities for all EHS issues, License renewal and represent the RC/SICA/SORT and other relevant meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Min Diploma in Chemical Engineering
• At least five years of primary experience handling safety responsibilities within HSE department
• At least 3 years of working experience in the oil or petrochemical industry. Preferably experienced in Jurong Island
• Must be a Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF
• Good command of English (spoken and written)
• Experience with ISO14001/ SS651(ISO45001) management systems

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary:

The SOC Manager will oversee the day-to-day operations of the Security Operations Center. This role is responsible for managing and coordinating the monitoring, detection, and response to cybersecurity incidents. The SOC Manager will lead a team of cybersecurity analysts and engineers, ensuring that all security incidents are addressed promptly and effectively.

Responsibilities

• Lead and manage the SOC team, including recruitment, training, and performance evaluation of security analysts and engineers.
• Develop and implement SOC policies, procedures, and processes to ensure effective and efficient security operations.
• Monitor the security landscape and ensure that the SOC team is equipped with the latest threat intelligence, tools, and technologies.
• Coordinate and respond to security incidents, ensuring proper incident management and response protocols are followed.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify potential security risks.
• Collaborate with other departments to ensure the organization's security posture is maintained and improved.
• Develop and maintain key metrics and reports to measure the effectiveness of the SOC operations.
• Provide advisory to clients for compliance with relevant regulatory requirements and industry standards.
• Stay updated on the latest security threats, trends, and technologies to continuously improve the SOC's capabilities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Minimum of 5 years of experience in information security, with at least 3 years in a SOC or incident response role.
• Advantageous to have managed and led a team of security professionals.
• In depth understanding of Cyberkill Chain and Mitre Att&ck framework
• In-depth knowledge of security technologies and tools such as SIEM, IDS/IPS, firewalls, and endpoint protection.
• Experience with incident response methodologies and best practices.
• Strong understanding of network protocols, system architecture, and cybersecurity threats.
• Proficiency in scripting and automation tools is a plus.
• In-depth understanding of ITIL Framework
• Strong understanding of cybersecurity frameworks and standards (e.g. ISO 27001, CIS Controls & NIST)
• Advantageous to possess relevant industry certifications such as CISSP, CISM, GIAC, or equivalent.