1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

To assist and support the Operations Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

1. OE will work closely with the OMs to lead and organise site operations

2. OE will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements

3. OE will attend meetings, respond to customer feedback forexpeditious closure of feedback

4. OE will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site

5. OE may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders as part of his role in performing the duties of an OE

We are looking for a Retail Operations Assistant to join our team to providing administrative support to the retail department. Acting as second-in-command to the Manager and taking care of all duties in their absence.

Job role

1. Assisting the Manager with day-to-day Operations Tasks.

2. Take care of administrative work such as filing and data entry

3. Ensuring products are properly merchandise, handling customer inquiries.

4. Assist in maintaining inventory accuracy and troubleshoot discrepancies.

5. Assist in implementing store policies and procedures.

6. Communicate effectively with stores staff and support positive work environment.

7. During peak period and festive season, able to accept flexible working hour.

Qualifications

1. Good computer Skill.

2. Strong verbal and written communication skills.

3. Excellent organization and multitasking abilities.

4. Attention to detail and problem-solving

5. Minimum Diploma in retail / business operations; additional qualifications in Office Administration are a plus.

6. At least 3 years of working experience in retail industry.

7. Proficiency in both English and Mandarin.

What You’ll Be Doing

• Lead and oversee all aspects of daily compliance operations related to our AML/CFT and Sanctions compliance program.
• Develop and implement strategic initiatives to enhance operational processes and systems, ensuring alignment with policies and procedures, regulatory standards, and industry best practices.
• Provide leadership and guidance to the compliance operations team, fostering a culture of excellence, collaboration, and continuous improvement.
• Collaborate closely with cross-functional teams, including Product and Engineering, to drive operational efficiency and effectiveness.
• Assess market opportunities and resource requirements to scale the compliance operational capacity globally.
• Ensure timely and accurate reporting to senior management on operational metrics.

What We Look For In You

• Bachelor's degree in Business, Finance, Law, or related field.
• Extensive experience in compliance operations, preferably in the crypto or fintech industry.
• Proven track record of leadership and management, with experience leading large operational teams in a global environment.
• Strong understanding of regulatory requirements and compliance best practices in the cryptocurrency space.
• Excellent communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment, with a strong sense of urgency and accountability.

Nice-To-Haves

• Familiarity with compliance vendors, tooling, systems in the crypto industry, e.g., Chainalysis.
• Experience with establishing operational hubs.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Job Description

Our client, a multinational and metals trading company headquartered in Japan, is seeking a experiences Freight Operations Executive.

Reporting to the Freight Manager, the incumbent will work as part of a team of three. Their responsibilities will encompass the full spectrum of freight operations ensuring quality amd effective and quality delivery of services to internal and external stakeholders.

Primary responsibilities include overseeing all operational aspects of assigned vessels, ensuring compliance with charter party agreements, optimizing voyages for efficiency and cost-effectiveness, verifying shipping documents (such as B/L, LOIs, and pre-stowage plans), managing claims, monitoring vessel performance metrics, and maintaining accurate operational records. The position also covers risk management and compliance task as part of the job scope.

Successful candidates can expect a structured work environment with attractive company benefits.

REQUIREMENTS:

• Minimum Degree in preferably Maritime studies or logistics.
• Over 3 years of dry bulk operations and freight chartering is ideal.
• Establish close relationships with critical stakeholders like owners, brokers and freight operators etc.
• A diligent worker who is knowledgeable about the dry bulk shipping industry.
• Able to converse with both English and Mandarin counterparties.
• Proficient in IMOS, Voyage optimization and Microsoft office applications.

Logistics and Store Executive Responsibilities

Logistics Management

1. Coordination of Shipments and SuppliesPlan and manage the timely procurement, transportation, and delivery of parts, tools, and materials required for ship repair projects.
   Coordinate with suppliers, vendors, and shipping agents to ensure critical components reach the repair site on time.
   
2. DocumentationPrepare and verify shipping and customs documentation for imported or exported parts and equipment.
   Ensure compliance with maritime regulations and company policies.
   
3. Inventory ManagementTrack incoming and outgoing shipments to maintain accurate inventory of ship repair components and consumables.
   Utilize warehouse management systems (WMS) to monitor stock levels and track item usage.
   
4. Supplier and Vendor ManagementLiaise with local and international suppliers to source marine-grade materials and equipment.
   Negotiate contracts and monitor supplier performance for cost-efficiency and reliability.
   
5. Emergency Logistics SupportRespond swiftly to urgent repair requests by arranging expedited delivery of critical parts.
   Address delays, damaged shipments, or shortages to minimize project downtime.
   

Store Management

1. Stock Control and StorageMaintain an organized inventory of spares, tools, and consumables used for marine ship repairs.
   Ensure proper storage of items to prevent damage from environmental factors such as moisture or salt air.
   
2. Receiving and Dispatching GoodsOversee the receipt of goods, inspecting for damage or discrepancies against purchase orders.
   Manage the dispatch of materials to repair sites, ensuring accuracy and timeliness.
   
3. Equipment and Tools ManagementTrack and maintain tools, ensuring they are calibrated and in working condition.
   Implement protocols for the issuance and return of tools and equipment.
   
4. Compliance with Safety StandardsEnforce proper storage and handling of hazardous materials, adhering to environmental, health, and safety (EHS) regulations.
   Ensure the store complies with marine industry standards and certification requirements.
   

Administrative and Strategic Duties

1. Reporting and AnalysisPrepare regular reports on inventory levels, material usage, and logistics performance.
   Analyze data to identify trends, reduce waste, and improve operational efficiency.
   
2. Team CoordinationSupervise logistics and store personnel, providing training on safety, inventory systems, and operational procedures.
   Assign tasks and monitor team performance to meet deadlines for ship repair projects.
   
3. Cost ManagementIdentify opportunities to optimize logistics and storage costs without compromising quality or efficiency.
   

Specialized Responsibilities for Marine Ship Repair

1. Coordination with Project TeamsWork closely with project managers, engineers, and repair crews to prioritize material needs for ongoing ship repair jobs.
   
2. Critical Spare Parts ManagementMaintain a fast-access inventory of frequently used or high-demand spare parts to minimize downtime.
   
3. Support for Dry Dock and Offshore OperationsEnsure the timely supply of parts and equipment to dry dock and offshore repair sites.
   Manage logistics for transporting oversized or heavy equipment used in ship repair.
   

Our client is a leading global cryptocurrency liquidity provider and trading firm. Established to bridge the gap between institutional and retail cryptocurrency markets, they offer deep liquidity, competitive pricing, and advanced trading solutions across a broad range of digital assets.

Responsibilities:

• Implement and manage Standard Operating Procedures (SOPs) to ensure accurate operational changes.
• Support trade settlement, asset custody, clearing, deposits, and withdrawals.
• Oversee and reconcile digital asset transactions and manage trade lifecycles.
• Act as a process owner for current functions and support technical and process enhancements.
• Understand and support clearinghouse risk management tools.
• Collaborate with product and tech teams to improve processes and automation.
• Manage projects, including timelines, updates, and Jira workflows.

Requirements:

• At least 5 years in operations, ideally in banking, brokerage, or fintech.
• Familiarity with fixed income, currencies, crypto, derivatives, or commodities.
• Background in clearing, settlement, and risk management roles.
• Knowledge of digital asset custodians and blockchain is a plus.
• Experience with futures, options, and OTC products preferred.
• Previous interaction with front office and senior management.
• Strong analytical and problem-solving abilities.
• Flexibility to work across time zones in a 24/7 environment.
• Resilience under high-pressure situations.
• Good communication skills.
• Ability to work independently.
• Bachelor’s degree in finance, economics, or a related field.
• Strong attention to detail and proficiency in MS Excel.

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

School: CHIJ St Nicholas Girls’ School (Secondary Section)
Location Address: 501, Ang Mo Kio St 13, Singapore 569405

Contract Details

• Service Period: 1 February 2025 to 31 December 2025.
• Extension Option: The School reserves the right to extend the contract for an additional year (1 January 2026 to 31 December 2026).
• Working Hours:
  Option 1:Mondays to Thursdays: 10:45 AM to 8:00 PM (45-min lunch break)
  Fridays: 10:45 AM to 7:30 PM (45-min lunch break)
  Saturdays: 8:00 AM to 12:00 PM (rostered duty as required)
  Option 2:
  Mondays to Thursdays: 6:00 AM to 3:15 PM (45-min lunch break)
  Fridays: 6:00 AM to 2:45 PM (45-min lunch break)
  Saturdays: 8:00 AM to 12:00 PM (rostered duty as required)
  Service Exemptions: No service on Sundays and gazetted public holidays.

Scope of Services

The deployed personnel will:

1. Perform manual work, including moving tables and chairs.
2. Conduct general cleaning duties for classrooms, special rooms, and school fields.
3. Assist in traffic warden and security duties, minor repairs, and DIY tasks.
4. Supervise term contractors as needed.
5. Work on a shift basis as assigned.
6. Undertake additional duties as directed by the School.

Qualifications, Skills, and Experience

The ideal candidate should have:

1. A Pass in PSLE or equivalent qualification.
2. At least three years of experience in school operations.
3. A high level of physical fitness and be medically fit.
4. Ability to understand and communicate in simple English or Mandarin.
5. A team-oriented mindset, resourcefulness, and high initiative.

Job Duties

1）Prepare deal report after trader has confirmed deal recap.

2）Review Supplier contract and prepare sales contract. Ensure all the necessary department (legal, risk or finance) has reviewed. Ensure the necessary approval obtained timely.

3）Communicate with HQ for the necessary requirements of the loading and / or discharge of the cargo.

4）Communicate with supplier and surveyor to ensure that HQ requirements are conveyed and complied.

5）Clearing Vessel, send the documentary instruction and / or discharge order, appoint surveyor and track the phyiscal cargo movement, ensure the vessel loaded and discharged timely.

6）Ensure the credit term eg LC, prepayment or PCG are timely issued / received to avoid delay in loading and / or discharge. Communicate with Trade Finance and supplier to ensure smooth issuance of the credit security.

7）Updated the cargo files and / or ETRM system (if any) to ensure the information are up to date.

8）Any other duties as assigned.

Job Requirements

1）Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field

2）Familiarity with ETRM systems and trade life cycle management; comprehensive understanding of contracts, trade finance, and letters of credit.

3）Minimum of 3 years of experience in operations management, particularly within the trading or oil and gas industry, with a strong understanding of crude oil logistics and trading processes.

4) Proven ability to work collaboratively in a fast-paced environment and lead cross-functional teams to achieve operational goals.

5) Ability to manage multiple tasks and maintain accuracy while reconciling voyages and storage to identify discrepancies.

6) Competency in Mandarin to be able to liaise effectively with native Mandarin-speaking stakeholders and to understand Chinese documents.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Information:

• Office Location: West
• Site Location: Island depends on project
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operations Executive and Manager to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

A Sales Operations Management Assistant in the jewelry industry plays a vital role in supporting the sales team and ensuring efficient store operations. Below is an overview of the key responsibilities, skills, and qualifications associated with this role:

Responsibilities

1. Sales Support

• Assist in achieving sales goals by providing administrative support to the sales team.

• Process, track, and follow up on special orders and repair requests, communicating status to client advisors.

2. Inventory Management

• Manage inventory levels, including receiving new merchandise, ticketing, and organizing backstock.

• Process damages, reticketing, mark out of stocks, and returns to vendors (RTVs).

3. Administrative Tasks

• Maintain data integrity in sales systems, such as Salesforce.com.

• Coordinate and schedule sales training and events.

• Manage sales enabling tools and technologies.

4. Customer Service

• Assist with special events, including processing and reconciling necessary invoices and client orders.

• Ensure high levels of client satisfaction through excellent service and a luxury mindset.

5. Team Collaboration

• Support jewelry specialists on the sales floor with any requests or needs that enhance the overall client experience.

• Manage, coach, and develop sales team members in relationship selling, product knowledge, repairs, and adherence to store procedures.

Key Skills

• Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently.

• Communication: Excellent verbal and written communication skills to interact effectively with clients and team members.

• Technical Proficiency: Experience with sales tools and software, including CRM systems and content management.

• Customer Service Orientation: Ability to provide exceptional service and maintain a luxury mindset.

• Problem-Solving: Creative and strategic problem-solving abilities to address challenges proactively.

Qualifications

• Prior experience in retail sales or sales support, preferably in fine jewelry or luxury goods.

• Proficiency with Microsoft Office Suite and familiarity with sales tools and software.

• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

All races welcome

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

Admin Works

Invoice Preparation

Quotation Preparation

Workers Database Management

Human Resource works

• Checking and inspecting the quality of works during process.

• Checking actual construction according to drawings and specifications.

• Coordinate with the clients for whatever revision on drawings and in actual Construction and Submit weekly site works progress report to the client.

• Project Planning.

• Materials and Resources Forecasting and Procurement process.

• Get prepared Drawings.

• Execution of the Entire Building’s Structures and Finishes with Project Team for smoothing the work progress.

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• To upkeep site cleaning supplies, consumables, and equipment to ensure they are available and serviceable at all times
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Manulife is a leading international financial services provider that helps people make their decisions easier and lives better.

Serving Singapore since 1899, we grew from strength to strength to become a leading life insurer in Singapore that provides a broad range of insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Position Responsibilities:

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, Orphan Policy Assignment, Debt Recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

Required Qualifications:

• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Sales operation management
1. Handle sales queries.
2. Prepare quotations.
3. Issue PO.
4. Coordinate and liaise with suppliers and forwarders on delivery schedules.
5. Arrange shipment / check shipping document when order is confirmed.
6. Issue DO, update inventory listing.
7. Maintain a healthy level of buffer stock and ensure optimal stock levels.
8. Issue sales invoices when goods are delivered.

Account & admin
1. Follow up payment with the customer when overdue.
2. Responsible and prepare quarterly GST return submission and monitoring

3. Support Directors' ad hoc tasks

Requirements
1. A bachelor’s degree in business admin/ sales / marketing or equivalent combination of education and experience.
2. Ability to multi-task. Superior interpersonal skills are required to work with the sales manager, suppliers, and forwarder.
3. Strong written and verbal communication skills.

• Knowledge of cables & wire related and years of relevant experience in a related field is a plus. • No quota for work pass. • Recruitment agency please do not contact.

Our client is hiring for Senior/ IT Operations Executive to work in their data centre and will like to invite interested candidates to send your detailed resume to [email protected]

Senior/ IT Operations Executive

Job Duties:

24/7 IT Systems Monitoring & Management:

• Oversee critical IT infrastructure, systems, and applications to ensure seamless operations.
• Proactively monitor for system health, performance, and availability using monitoring tools.
• Respond swiftly to system alerts, ensuring minimal disruption to business-critical operations.

Incident & Problem Management

• Analyse, troubleshoot, and resolve system incidents in collaboration with cross-functional teams.
• Perform root cause analysis to prevent recurrence and document solutions for future reference.
• Lead recovery actions during high-severity incidents, coordinating with internal teams and vendors.

System Maintenance & Process Optimization

• Manage regular patch updates, system upgrades, and security compliance to ensure IT robustness.
• Continuously identify and implement process improvements to streamline operations and enhance efficiency.
• Automate monitoring, reporting, and routine tasks to drive productivity.

IT Operations Reporting & Documentation

• Prepare detailed operational reports on system performance, incident trends, and resolution metrics.
• Maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and system configurations.
  

Continuous Improvement & Innovation

• Identify opportunities to enhance monitoring capabilities using the latest tools and technologies.
• Support and drive IT initiatives for digital transformation and innovation.
  

Job Requirements:

1. Possess at least a Diploma in Computer Science, Information Systems, or equivalent.
2. Be willing to work in a shift-based environment.
3. Have at least 1-2 years of experience in IT operations, system administration, or related fields.
4. Be competent in Linux/Windows OS administration. Possession of system virtualization skillset is a plus.
5. Be familiar with system monitoring tools and incident management frameworks.

This IT Operations Asst Analyst role will be supporting all IT services, the computer systems and network environment (including IT/OT) in the Singapore manufacturing plant to ensure operational stability. This individual will be customer focused with good technical skills and be self-directed in troubleshooting, maintaining, and continuously improving IT infrastructure.

Responsibilities

• Plant IT equipment setup, installation, troubleshooting and resolution activities
• Network and Compute infrastructure sustain support
• Support PepsiCo’s Cybersecurity programs
• End user Workplace Programs, user support and Training
• Enterprise Solutions Applications Testing
• Administration of user accounts and provisioning of systems access
• Maintain and update process, system documentation, inventory, and user guides
• Future Technology Lifecycle management (TLM) program
• Call logging, incident management, service request fulfillment within SLA
• Support Project Portfolio Execution for the site considering global, sector and local programs
• Build relationships to ensure engagement with key stakeholders such as Operations, Automation, Engineering, Enterprise Solutions, Finance, PGCS IT. Manage Third Party Vendors
• The role will support a range of technologies: Network Wi-Fi, Network Local Area Network (LAN), Network security (Fire Walls), System access, cloud computing, server/compute infrastructure, Rubrik backup, Operations Technology (OT)- Thin Clients, System Platform, vendor remote access, Laptops, desktops, tablets, manufacturing Printers/applicators, scan guns, SOTI, video conference rooms, telephony/PBX, digital signage

Out-of-office hours support required as necessary for issue resolution and project activities

Qualifications

• Tertiary education or equivalent in Computer Science, IT, Software Engineering, or related field
• Proven track record in IT with at least 8 years’ experience in a similar role
• IT Infrastructure experience with good understanding and expertise across relevant manufacturing systems, programs, applications. Key areas are Network, Compute, Security, Workplace Services and Manufacturing IT/OT
• Experience collaborating, building relationships across multiple functions and diverse teams
• Project Management skills/experience
• Experience in stakeholder and third-party vendor management
• Experience in scoping/evaluating proposals for new solutions, troubleshooting/escalating issues on existing solutions
• Demonstrated understanding of business drivers/priorities/operations/process/IT & OT applications
• Good breadth and depth in technologies namely: Active Directory, Windows, Office365, RD Web, SCCM, Intune, Network, Telephony, Managed Print Services
• Excellent verbal, written communication skills and presentation skills
• End to end ownership; act as owner by taking a holistic approach to solutions scoping and problem solving and actively driving collaboration across functions
• Ability to engage and influence across business functions
• In depth knowledge of Manufacturing IT infrastructure and application inter-dependencies
• Awareness of IT, business, and IT/OT governance strategies
• Ability to integrate well within a team (local and virtual) environment
• Experience supporting a large user base in a multicultural environment
• Well organized and strong ability to multitask and manage conflicting/changing priorities
• Service Oriented and Process Driven
• Microsoft and equivalent technical certifications
• ITIL certifications and practical experience
• Project Management certifications and practical experience

Main Responsibilities:

• Order management from Order processing.
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Liaise with clients on open orders, deliveries and reschedules
• Perform Invoicing and Accounts Receivables
• Maintain inventory and stock reconciliation
• Extract and compile information to create report
• Filing, Posting and Data entry
• Perform daily arrangement for delivery & customers’ collection of goods
• Perform order processing into accounting system
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Manage and build a good relationship with 3rd party transporter to ensure on-time deliveries
• Manage and work closely with Malaysia/Thailand/China team on the day to day operations on daily basis and to ensure that all requirements are met
• Work closely with internal departments to coordinate shipment and to liaise with external parties or forwarders
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy
• Coordinate the day to day import/export logistics operations with Malaysia/Thailand/China team and transactions documentation for freight forwarding and other related activities
• Assist to submit GST supporting document to accounts department
• Perform other duties as assigned by the Supervisor/ Management

Job Description:

• Manage large number of incoming calls. Directly work with customers by answering product and service questions; furnishing information about other products and services; process orders and prepare delivery documents; correspond with and go the extra miles to fulfill customer’s needs to ensure customer satisfaction.
• Resolve product or service problems by clarifying the customer's complaint; determine the cause(s) of the problem; discuss and propose solution; execute and follow up to ensure satisfactory closure.
• If problem was complicated or systemic, to escalate and redirect the issue to the appropriate team or department for resolution.
• Documentation and maintenance of customer records and operation details:
• Keep detailed customer records and update customer records after each interaction (such as compliment, complaint and feedback) with that customer.
• Assist the Sales and Marketing Team in boosting sales and performance. This include providing feedback on market intelligence, competitors’ activities, setting up appointments or following up with customers after their first interaction with the salesperson.
• Prepare performance and other administration reports
• Interface with various functional areas to co-ordinate scheduling activities to meet committed plans and customer’s sales / service order.
• Coordinate and resolve potential conflict of scheduling priorities and resource allocation with the plant process owners and drivers to ensure all delivery / collection activities are carried out in a timely manner.
• Conduct briefing to ensure that the drivers and assistants know their specific job scope and equipping requirements, safe work method, work schedule, delivery time frame as well as compliance with the Safe Operational Procedure, and performance standard of their assigned task.
• Monitor terms and conditions of Purchase / Work Orders received from customers and follow up closely on the delivery dates and quantity to be fulfilled.
• Assist in logistics resource forecasting and capacity planning, monitoring and motivating drivers and delivery assistants work performance, skills and training needs.
• Keeping record of work hours and trips performed by drivers and delivery assistants

Requirements:

• Degree / Diploma in Logistics / Supply Chain / Business Administration / Engineering.
• IT savvy in MS office and IOT.
• Candidates with good people skills (positive, meticulous, proactive problem-solving attitude) and possess empathy, strong customer service orientation are good fits for this role.
• Interpersonal and communication skills –Good listener, blessed with ability to communicate and interrelate well with customers, colleagues and business associates from different backgrounds.
• Good planning capability: Ability to multi-task, prioritize and manage time effectively.
• Mature and have minimum 3 years of experience in highly dynamic customer service and Operational planning and control work environment.