• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are seeking a motivated and detail-oriented Assistant Area Operations Manager to support the day-to-day operations within our organization. As an Assistant Area Operations Manager, you will play a crucial role in ensuring the efficient functioning of F&B operations, overseeing a team of employees, and assisting the Area Operations Manager in executing strategic initiatives. The ideal candidate will have strong leadership skills, an analytical mindset, and a passion for improving operational processes.

Key Responsibilities:

• Operational Support: Assist the Area Operations Manager in the oversight of daily operational activities to ensure smooth functioning of the group of F&B Outlets.
• Team Leadership: Lead and supervise a team of staff members, providing guidance, training, and support to achieve high performance and productivity.
• Process Optimization: Help in identifying inefficiencies and implementing process improvements to increase operational efficiency, reduce costs, and improve customer satisfaction.
• Performance Monitoring: Assist in tracking operational performance metrics, preparing reports, and analyzing data to ensure KPIs and objectives are met.
• Staff Management: Ensure that employees follow company policies and procedures, maintaining high standards of professionalism, safety, and quality.
• Inventory and Resource Management: Support inventory control efforts and manage resources (equipment, tools, etc.) to maintain operational continuity.
• Compliance and Safety: Ensure adherence to all regulatory, safety, and compliance standards across all operational activities.
• Project Coordination: Help coordinate and implement new initiatives, projects, or processes under the direction of the Area Operations Manager.
• Customer Service: Address any operational issues that arise, ensuring customer concerns are addressed promptly and that service levels remain high.
• Budgeting and Cost Control: Assist in managing the department's budget, ensuring costs are controlled and financial goals are met.
• Cross-functional Collaboration: Work closely with other departments (HR, Sales, Logistics, etc.) to ensure operational alignment and smooth coordination across teams.

Qualifications:

• Diploma in Business Administration, Operations Management, or a related field.
• Food Hygiene Audit and Halal Competency Certificates will be advantageous
• Proven experience in F&B operations or a related role (2+ years preferred).
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset with the ability to identify operational issues and solve problems effectively.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with other operational management software such as POS .
• Ability to adapt to changing priorities and business needs.
• Strong organizational skills and attention to detail.

Job Summary:

• Salary Range: $4,500
• Working Location: Central

Job Responsibilities:

• Drinks Store Operations:
• Oversee the drinks store's daily activities, ensuring smooth operations.
• Manage the Point of Sale (POS) system for processing and recording transactions accurately.
• Supervise drink and snack preparation, ensuring quality and adherence to recipes and safety standards.
• Operate, clean, and maintain all drinks store equipment, ensuring operational readiness.
• Food Court Operations:
• Manage and oversee operations of all stores within the food court, including sublet vendors.
• Ensure that each store adheres to food court policies, hygiene, and operational standards.
• Act as the primary point of contact for store vendors and resolve operational issues efficiently.
• Regularly inspect the food court premises, ensuring cleanliness, safety, and an inviting atmosphere for customers.
• Staff Management:
• Supervise and train drinks store staff to maintain high performance and excellent customer service.
• Collaborate with sublet vendors to ensure their staff adheres to food court policies and standards.
• Assist in recruiting, onboarding, and scheduling staff for drinks store and food court needs.
• Inventory and Procurement:
• Monitor and manage inventory levels for the drinks store, ensuring timely replenishment of supplies.
• Oversee inventory practices across food court vendors and provide guidance to maintain consistency.
• Collaborate with procurement teams to source quality supplies cost-effectively.
• Financial and Administrative Duties:
• Oversee financial reconciliations for the drinks store, ensuring accurate reporting of transactions.
• Support food court vendors in financial reporting, ensuring compliance with food court policies.
• Analyze sales and operational data to identify areas of improvement and drive profitability.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description:

Perform shipment arrangements from point of client engagement till the end of its business cycle.

- Work with and manage Clients’ expectations to fulfil shipment requirements.

-Liaise with respective Vendor partners; ensuring costs of shipment arrangements are in line with the business.

- Processing shipments via required administrative channels/systems.

- Work within organization’s network of partners to ensure actual shipment arrangement is completed.

- Perform billing and costing upon shipment completion.

- Provide periodic relevant reports

Qualification :

· Results driven

· Attention to detail

· Good command of English; both written and verbal

· Good interpersonal and communication skills

· Proficient in Microsoft Office; Outlook, Excel and Word

· Fresh from Studies are welcomed to apply

· Experience in freight forwarding is a plus

Job Description

• To supervise and assign specific duties to cleaners and ensure they carry out their work in environmentally responsible manner
• Must be able to lead a team of workers, assist with the workers to make sure to complete the assigned duties on scheduled time
• Monitor and report the cleaners' performance to the Manager
• Must be able to work at flexible locations
• Able to work OT including weekends and public holidays
• Able to perform other tasks and projects assigned by the Manager
• Maintain and control the use of stock, equipment & consumables
• Location: Jurong

Assistant Funeral Operations Manager (Contract role, yearly renew)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

(Contract role, yearly renew)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,500 - $4500

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500
• 1 year contract yearly renewable

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job description

Key Job Responsibilities:

• Utilizing the resources to the maximum productivity to raise the profit margins without compromising quality standards.
• Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
• Hire, manage and develop resources for projects.
• Ensure that the service quality and service turnaround times are above the expectations of the client.
• Identify areas of improvement to raise the existing Service turnaround time.
• Create and maintain service reports on ERPs to safeguard client job history.
• Monitor all process information entered in ERP, POS processed, and petty cash used.
• Manage all inventories requested are available before time (international / local) so that there are no delays in completion of project.
• Develop, implement, and review operational policies and procedures.
• Participate in internal audits.
• Act as a medium of communication between the Management & staffs & vice versa.
• Develop presentation & educate customers on the operations of the equipment installed.
• Checking all equipment’s, spares & documentation ahead of a job to make sure it is ready.
• Conducting quality assurance and safety checks on all equipment.
• Problem-Solve and resolve daily operational challenges through consistent monitoring to ensure compliance with safety and security regulations and standard operating procedures.
• Should be able use personal protective equipment while at work.
• Other duties and responsibilities as assigned by the department.

Authorities:

• Work on short & long-term plans / projects and prepare budget.
• Function as subject matter expert and recommend technical solutions for issues raised by Service Engineers / Clients.
• Recommend Salary Increment for service staff.
• Approve overtime for all service staff.
• Approving & managing leave requests of staffs.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical Engineering, Electronics / Automation, and instrumentation.
• Should have a minimum of 8 years & above experience in service & installations of marine products related to NAVCOM/LSA/FFA /Automation/Diving.
• Strong computer proficiency in MS Office applications /Project manager.
• Must have strong supervisory skills & must be able to speak with the highest level of the organization.
• Strong analytical skills.
• Should have strong leadership & decision-making skills.

Job Type: Full-time

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500
• Contract role, yearly renew

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Who We Are

Synergraphic is a premier art+design studio and supplier for interior and architectural art glass solutions, bespoke lighting, installations, sculptures, features and murals for indoor and outdoor spaces. Striving to support ambitious architects, designers, brands and institutions globally to achieve breakthroughs in concept and design, Synergraphic seeks to use the fluidity of glass to create inviting features of all forms, functions, sizes and scales that are enduring and iconic to its clients’ personalities and brands.

Since 1986, Synergraphic has created hundreds of features in glass and mixed media for projects in more than 15 countries, with landmark locations including St Regis Singapore, Partners Monument at Taipei 101 and the Crystal Pyramid in Brunei.

Who We Are Looking For

At this stage of our business we are looking to grow strategically, and are focused on seeking out individuals in every department of the company who are passionate, sharp, initiated and willing to take on challenges to help drive the business forward together as a team. We are now searching for a dynamic Operations Executive to manage daily operations, contribute to Synergraphic’s growth and help us maintain our position as an innovative authority.

As an Operations Executive, you will be responsible for managing daily operations by working with a cross-functional team. As someone overseeing the entire process, you will need to have big picture vision while maintaining an intimate knowledge of every department and various processes.

You will be responsible for ensuring production and project deadlines are met while maintaining quality control standards. You will also report to the CEO, helping to create policies, processes and strategies that help Synergraphic run efficiently and profitably.

The goal here is to mitigate operational errors on a daily basis to continue driving processes forward, building a strong foundation for Synergraphic to achieve greater growth for all.

Your Responsibilities Include

1. Assist Senior Operations Manager in the daily operations and manpower planning to ensure smooth operations of the workplace
2. Liaise with Clients/Suppliers/Sub-contractors and co-ordinate with project / retail teams to confirm and process orders
3. Forecast, plan and schedule manpower and materials for measurement, production and installation works to meet project requirements and deadlines
4. Update daily operations report
5. Perform inventory control and monitor stock movement
6. Prepare relevant documents including POs, quotations and claims
7. Perform verifications of suppliers/sub-contractors billings
8. Arrange incoming/outgoing documentations and schedules
9. Assist the management in developing strategic long-term plans to achieve strategic goals and objectives
10. Other ad-hoc assignments required

Technical Skills

• Min. Diploma in any Manufacturing or Engineering discipline, or related disciplines
• At least 5 years of relevant experience in Building Materials Industry
• Use of all relevant Microsoft software
• Experience with glazing materials and methods is preferred
• Experience in directing and supervising production personnel

Soft Skills

• Strong communication skills
• Able to lead and drive continuous improvement
• Able to negotiate and adapt to ongoing changes in manpower and material availability
• Excellent planning and organisational abilities
• Good team player and adaptable to a dynamic environment
• Able to work well under stress and problem-solve
• Able to multitask

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore International Plc. and engages in commodity trading, the Singapore office employs approximately 230 staff working from a single site.

We are seeking a Operations Executive to support the day-to-day operations.

KEY RESPONSIBILITIES

• Coordinate and arrange containerized/bulk shipments of metal/chemicals and related warehousing activities
• Coordinate overall product and information flow between customers, corporate head office and regional field offices
• Negotiate Letters of Credit, prepare invoices and other standard trade documentation
• Monitor client risk exposures and pricings for LME hedging purposes
• Follow up closely with customers for payment and shipments related matters
• Other ad-hoc tasks on operations for business

KEY COMPETENCIES/ SKILL SET

• Diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

As HR Operations Executive, you will provide specialized administrative support to employees and our clients. Responds to complex inquiries from employees. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

Provide general support on work pass (new application, renewal, cancellation, etc)

Manage the end-to-end payroll process

Prepare monthly payroll journals, reports, accruals & cost charging to Finance

Manage on tax clearance submission, monthly CPF submission & annual income tax submission

Maintain payroll records and ensure compliance with local labor laws and regulations

Address payroll-related queries and resolve discrepancies in a timely manner

Participate and support HR/Payroll Projects

Handle staff enquiries on payroll matters

Good working knowledge of the Employment Act, CPF & IRAS statutory requirements

Good communication and interpersonal skills

Ability to handle confidential payroll information with discretion

Basic knowledge of Singapore payroll regulations, CPF, and tax filings

Good working attitude and willingness to learn new skill

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan therapists training and skillset assessment
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Job Responsibilities：

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements:

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 8 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
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• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)