Quality Operations Specialists must assist site management to oversee the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and are responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures.
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management.

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses.
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics.
• Minimum of 3 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred.
• Ability to quickly know products and processes in order to assess quality issues.
• Committed to quality and maintain a high standard of work at all times.
• Demonstrates the highest levels of integrity and a strong work ethic.
• Good knowledge of GxP requirements and regulations.
• Good planning and scheduling skills.
• Good communication and interpersonal skills both verbal and written.

Contract Period: 12 months, subject to renewal based on performance.

Based in Tuas.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

As the IT Operations Engineer for this project, you will play a critical role in overseeing and managing the operational aspects of our systems deployed in the government's commercial cloud environment. This position requires technical expertise in cloud technologies, and a good understanding of government regulations and compliance standards. You will be responsible for ensuring the smooth operation, security, and efficiency of our cloud-based systems while adhering to strict government guidelines.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage the day-to-day operation of our government's cloud infrastructure on the Commercial Cloud (GCC) platform.
• Oversee the deployment, configuration, and maintenance of cloud services to meet the needs of government agencies.
• Ensure high availability, scalability, and performance of cloud resources to support critical government operations.

Security and Compliance:

• Implement and enforce security best practices to protect government data and systems on GCC.
• Stay updated on government regulations, compliance standards, and security protocols relevant to cloud computing.
• Conduct regular audits and assessments with vendors to ensure compliance with regulatory requirements and industry standards.
• Collaborate with procurement and legal teams to ensure compliance with government procurement policies and procedures.
• Provide support for any system security review and audit activities and implement follow-up actions recommended by auditors/consultants to maintain and enhance the security of the systems.

Performance Monitoring and Optimization:

• Monitor and manage capacity utilisation and performance of Cloud compute resources, virtual appliances and services to identify opportunities for optimisation.
• Implement strategies to improve efficiency, reduce downtime, and enhance overall system performance.
• Proactively address issues and implement solutions to mitigate risks and ensure uninterrupted service delivery.

Vendor Management:

• Liaise with cloud service provider and vendors to manage service level agreements (SLAs), and vendor relationships.
• Work with vendors to assess, plan, co-ordinate and implement the appropriate technology changes, updates and refresh when products are reaching end-of-life.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3-4 years of experience in managing IT operations for cloud environment.
• Proven experience in managing cloud-based infrastructure, preferably in a government or regulated environment.
• Strong understanding of cloud technologies, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Good knowledge of government regulations, compliance standards (e.g. ICT&SS Management, Digital Service Standards), and security frameworks.
• Experience working with teams in a fast-paced and dynamic environment.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills with a focus on continuous improvement and innovation.

Additional Information:

This position may require security clearance and adherence to strict confidentiality protocols due to the sensitive nature of government data and operations. Flexibility in working hours and occasional travel may be required to support system maintenance, upgrades, or emergencies.

A premium childcare centre looking for a Marketing & Operations Executive.

Job Descriptions:

- Responsible for the childcare centre enrolments

- Operations and administration of the childcare

- Posting on the company's social media regularly

- Creating EDM for the company using Canva, Photoshop and other video editing software

- All other assigned admin and ops duties in the childcare centre

Requirements:

- Able to do design for social media posting

- Minimum a poly diploma graduate

- Able to work as a team

- Love children

- Well-groomed

- Able to work half day on Saturdays morning

Pls send your resume to [email protected] or whatsapp to 8070 8028.

Responsibilities:

• Identifies, troubleshoot problems and performs root cause analysis study of equipment failures, recurring breakdown, and equipment defects in order to take effective corrective and preventive
• Liaises closely with Engineering on technical specifications required for machinery fitting, documenting the project requirements for the arrangement of machinery, equipment and system installation work
• Assists with the preparation of procedures, risk assessment, HSE work method statement and etc. under the supervision of senior team members and Project Manager to ensure all the requirements have been fulfilled
• Prepares job-list, work schedule and planning of manpower resources (i.e. yard and contractors) and facilities, working closely with the team members
• Participates in project meeting with Project team members and stakeholders to note on project specifications and report on the status of the work progress
• Liaises closely with HSE department and subcontractors for proper on-site coordination, working with QA/QC team members, owners, statutory and classification authorities on inspection arrangement and compliance review
• Maintains the equipment/ machineries at the workshop and on-board, ensuring the proper working condition, timely calibration, repair, or servicing as required
• Understands emerging engineering practices by participating in educational opportunities, professional organisations; reading professional publications and maintaining personal networks
• Recommends changes to work method/ process by reviewing the workflow and work process to implement changes for improvement and to achieve operational effectiveness and functionality

Requirements:

• Bachelor’s degree in Mechanical Engineering/ Marine Engineering or related engineering disciplines
• Entry Level candidates are welcome to apply (On Job Training will be provided)
• Excellent proficiency in English (written and spoken)
• Must be able to board ships, enter confined spaces with limited visibility and have the ability to climb up and down stairs and/or ladders of varying heights.
• Good in planning, organizing, and interpersonal skills and able to work independently

Working hours & locations:

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide Transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Self Run Concepts is a novelty F&B business unit that creates, owns, and operates a portfolio of creative and innovative concepts and drives a multi-brand portfolio.

Besides its key brand Heavenly Wang - Singapore’s No. 1 Halal-Certified Asian cafe which has a local heritage of over 70 years, it also currently runs 7-Time Michelin Bib Gourmand Brand - Shi Hui Yuan, as well as CHOMP! - a new Halal-certified brand that was conceptualized to offer local-favourite curry rice, kopi & toast and other asian delights.

In addition to these brands, we are also looking to create and expand more new and successful brands that complement the portfolio.

We are a community of enterprising food lovers with an entrepreneurial spirit, striving to make every belly happy. Taking measured risks, we seek to break through the clutter in the F&B industry. It is definitely rewarding for anyone who joins us as we build creative and business-sustainable food concepts!

As the Lead in Operations, you will be expected to:

• Drive the overall operational and business performance which includes but not limited to Sales Revenue, Cost Management initiatives and monitors closely to meet targets
• Develop, set and communicate clear operating standards for existing and new brands and ensure that the teams execute based on these operating standards - delivering safety, hygiene and quality operating standards are met
• Build a positive, growth mindset culture and ensure team alignment with business’s mission and values
• Adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards
• Lead the operations for all new brands conceptualized under SRC (Self Run Concepts)

Operations Management

• Implement strategies (advertising, promotions, reward system, suggestive selling) to meet or improve financial performance
• Create POS keys for new products/promotions and ensure healthy stock inventory for the business
• Analyze past financial, sales profit to spot trends and threats and opportunities (in regular Operations Meeting)
• Prepare monthly budgets and forecasts for new product launches, costs of food, staff, operations based on past data, risks and opportunities.
• Identify operational bottlenecks and suggest solutions for improvement
• Enforce outlet audit check form and assist Area Managers to manage their stores better
• Ensuring customer service feedback/reviews are consistently tracked, addressed and uphold the service standards set
• Participate in assigned Operations related projects directed by Senior Management.
• Create reports for Senior Management
• Any other tasks as and when assigned by Senior Management

Talent & Financial Management

• Commits and accounts for the overall profit and loss of each brand portfolio
• Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met weekly and monthly
• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools

Strategy and Business Development

• Develop and execute on the growth strategy for the business such as introducing efficient and productive ways to trade. (delivery, self-ordering systems)
• Develop and update the operational playbook for local and overseas expansion including service standards, SOPs, design guidelines, brand guidelines, etc.
• Cultivate and maintain relationships with key business partners, internal and external stakeholders
• Drives the opening and store-build of new brands/stores
• Adopt and inculcate the Customer First mindset in Ops team
• Work closely with Culinary & Marketing counterparts in implementing and ensuring success of new products, A&P Promotions (eg Limited Time Offers, Flash Deals, Occasion-driven programme) that suit the business needs of different stores.
• Keep abreast of trends and competitions, store trading area changes such as customer profile & competitive actions / reactions to grow revenue.
• Identify and implement collaborative partnerships wherein necessary to enhance the overall business sustainability plans, including supporting Franchisee’s operations manual wherein required

Human Capital Management

• Provide emotional and technical support to Ops team to build up motivation and morale
• Develop a positive workforce culture that defines the brands and business
• Train and onboard new employees
• Work closely with HR Business Partner to align HR policies and reward systems in order to motivate and enhance the welfare of staff
• Adopt and inculcate the Customer First mindset in all staff
• Initiate staff development and training plans according to the needs of the business
• Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
• Work with the Talent Team regarding employee movements, incentives and performance feedback

We love a people leader who:

• Possess a growth mindset and unafraid of making breakthroughs
• Builds a cohesive, positive and recognition culture
• Own outcomes and drive solutions
• Are ever-curious and always learning
• Monthly Revenue & Operations Targets (such as but not limited to Cost of Labour, Cost of Goods, Maintenance)
• Store Audit Enforcement & Targets
• Tracking of A&P, Promotions & Impact
• New initiatives/solutions to improve overall performance
• Monthly Department Reports (Operations Meeting, Operations Cascade)

Job Requirements:

• Minimum Diploma in Food & Beverage Management and/or Hospitality and Tourism
• At least 10 years of relevant working experience working in similar roles in the F&B industry
• Good understanding of performance evaluation metrics
• Required to travel from store-to-store frequently
• Required to work on off-office hours as and when required
• Good F&B industry knowledge and familiar with different strategies used by industry players and competitors
• Good know-how in operating mobile digital devices (eg Grabfood, Foodpanda delivery devices)
• Competent with basic financial analysis
• Effective problem-solving skill

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

We need a proactive individual who will become a member of our team that promotes sustainability to our clients by suggesting numerous creative methods and implementations to reduce their properties' carbon footprint.
Global and local businesses have established goals to attain net zero carbon emissions by 2040/ 2050, with a strong emphasis on Green Mark Certification, WELLS, and LEED. Our team will play a significant role in this endeavor.

Join our team and shape the future with us.

Roles & Responsibilities

• To conduct Green Mark consultancy services
• To coordinating Suppliers and Contractors in projects
• To manage and raise purchase requisition, purchase order, accruals, process and follow–up claims and invoices by service providers; Handling the billing and invoicing of projects
• To coordinate with HQ admin and finance departments for monthly invoicing and payment;
• To keep proper records for all monies collected and expenditure in relation to the management and maintenance of properties;
• To perform operation administrative duties and preparing operation reports to client; Handling Clients on the after-service work
• Attend to all complaints/feedback, incidents and crisis situations and Submit incident report
• Manage A&A and project works
• Co-ordinate, Attend meetings and/or inspections and follow-up with Authorities/Departments and service providers
• Supervise and ensure that all types of Routine and ad hoc repair works undertaken by the term contractors are carried out according to the Contract
• Recommend and seek approval from client for all repair/replacement works
• To maintain and upkeep documents, records and filing in proper document inventory;
• Prepare service contract, invitation of quotes and cost comparison.
• Ensure compliance of all statutory requirements.
• To support in all necessary licenses and certificates renewal from the relevant authorities; and
• Any other ad-hoc duties as assigned.

Requirements

• Bachelor degree in a related technical subject (e.g. Engineering, Sustainability, Energy, project facilities management, projects, Building, Facilities Management, Building Services)
• Familiar with Green Mark Certification is preferred
• 1 - 3 years of experience in delivering sustainability consulting projects, green building projects, or in a related role is preferred
• ACMV knowledge is preferred
• Excellent communication abilities, including report writing and visual and verbal presentation approaches, as well as the ability to read and comprehend reports and technical drawings.
• Interest in energy & sustainability.
• Interact with multiple groups, such as relevant government bodies (BCA, NEA, for example) or civic organizations and corporate personnel.
• Explore and introduce new market-available technology and products.
• Analytical in interpreting trends from data generated from an energy management system and highlighting anomalies in the data
• Flexible and efficient in problem-solving
• Excellent planning and organizing skills
• Meticulous and works well in a dynamic work environment
• Able to work independently within a team environment

"We regret that due to anticipated overwhelming response, only successfully shortlisted applicants will be contacted."

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Manage the operational flow of cash transactions and services relating to cross border and local transfers initiated by Clients.
• Provide end-to-end treasury processing support for trade confirmations, settlements, and trade reconciliations.
• Manage the cash and trade investigation process in event of adverse payments events (e.g., recall of funds, late payments), and failed trades, payment disputes, trade discrepancies respectively.
• Ensure that E-payment disputes (e.g., PayNow/Fast) are handled timely.
• Monitor daily liquidity and nostro position and provide reports to stakeholders.
• Good knowledge and experienced in using different types of SWIFT messages in both MT and MX format.
• Proficient with DTCC report submission.
• Maintenance of static data in core-banking system.
• Ensure all trades booked/cash operations procedures and policies are in adherence to the Bank’s risk and compliance policies as well as all regulatory requirements. Any deviation is to be escalated timely.
• Participate in system enhancement projects and UAT testing.
• Work with relevant stakeholders on delivery of business performance and ensure adherence to service level and quality standards in end-to-end delivery of services.
• Provide cross-functional coverage where required.

Requirements

• Bachelor’s degree in Business/Finance or equivalent.
• Minimum 3 years of prior work experience in similar function in banking industry.
• Prior experience working in a bank’s Cash/Treasury Operations or relevant back-office functions.
• Prior experience working on cross-border payments, domestic, FX, MM, trade, and loans.
• Sound knowledge in International, Local and Fast/PayNow payments processing and settlement cycle.
• Strong awareness of KYC/AML regulations and full understanding of Risks and Control requirements.
• Good understanding and experience in payment innovation, payment, and deposits products.
• Good communication skills with ability to multi-task, detail oriented, and effective time management skills.
• An efficient team player working in a lean team setup while being able to take individual responsibility for the tasks assigned.
• Ability to work under pressure with tight deadlines.
• Technological orientation with proficiency in MS Excel VBA is an added advantage.
• Fresh graduates are welcome to apply.

Our client is an established owner of healthcare & hospitality facilities and we are looking for a new Head of Operations to join our team.

Head of Operations

As the Director / Head of Operations, you will oversee the seamless daily operations of our hospitality and healthcare facilities. Reporting directly to the General Manager, this pivotal role requires a leader with a unique blend of 5-star hotel management expertise and experience in acute healthcare environments. The ideal candidate will be an adaptable, dynamic professional who can excel in a fast-paced and diverse operational setting.

Key Responsibilities:

• Operational Leadership: Direct and oversee operations across hospitality and healthcare facilities, ensuring exceptional service delivery and operational efficiency.
• Team Development: Mentor and lead department heads, fostering a collaborative and high-performing work culture.
• Guest and Patient Experience: Drive strategies to enhance customer satisfaction in both hotel and healthcare environments, addressing feedback promptly and effectively.
• Compliance and Standards: Ensure adherence to hospitality and healthcare regulations, as well as internal quality standards.
• Strategic Execution: Work closely with the GM to align operational strategies with organizational goals, focusing on innovation and adaptability.
• Financial Management: Oversee budgets, control costs, and optimize resources to achieve financial objectives.

Experience Required:

• Minimum of 8-10 years in Hotel and Healthcare Operations Management, preferable with 3 years experience in a leadership role within a luxury or upscale hotel.
• Experience in acute hospital operations or healthcare service management
• Proven ability to lead and motivate diverse teams, with a focus on employee development and engagement.
• Deep commitment to delivering exceptional guest experiences, with a proactive approach to service improvement.
• Strong understanding of financial management, including budgeting, forecasting, and cost control.
• Excellent analytical and decision-making abilities with a track record of effectively resolving operational challenges.
• Superior interpersonal and communication skills, capable of engaging effectively with guests, staff and other stakeholders.
• Familiarity with Hotel and/or Healthcare Software systems.

Education:

• Bachelor’s degree in Hospitality Management, Business and/or Healthcare Administration, or a related field.
• Relevant certifications or advanced training in both hospitality and healthcare management is advantageous.

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

The Challenges :

• Collaborate with the IT Manager and internal stakeholders to enhance IT support functions, ensuring smooth operations and efficiency.
• Support the Clinical Operations team by engaging with multidisciplinary stakeholders (e.g., doctors, clinic staff) to meet diverse needs and achieve patient-centered care and organizational effectiveness.
• Coordinate with users and IT vendors for the delivery and implementation of IT solutions and services.
• Set up and deploy desktop/laptop computers and associated software, including managing Windows Active Directory (AD).
• Provide technical support to end-users, addressing issues related to devices (e.g., desktop/laptops, printers, scanners, mobile devices) and software, such as Microsoft Office and SharePoint.
• Manage data protection and cybersecurity functions, ensuring proper system setup, monitoring, and maintenance.
• Maintain an inventory of IT assets, systems documentation, and software licenses.
• Assist in implementing action plans to achieve operational goals and support daily clinic operations.
• Perform additional tasks as assigned by management.

What It Takes :

• Diploma in Computer Science or a relevant degree.
• At least 2 years of experience with Microsoft 365, Active Directory, end-user desktop support, and IT security operations.
• Ability to work both independently and as part of a team.
• Availability to start on short notice is an advantage.
• Experience in a healthcare organization is a plus.

Skills & Attributes :

• Strong interpersonal, communication, analytical, and problem-solving skills.
• A proactive team player with the ability to work independently.
• Effective planning and multitasking abilities.
• A positive attitude and eagerness to learn.

Interested Applicants APPLY HERE or email your resume to sankari@talentsatwork.

Talents@Work Pte Ltd (21C0501)
Sankari Mogan (R24120729)

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

We are a modern Mediterranean restaurant looking for a friendly and proactive Service Supervisor to join our team! If you genuinely enjoy working with people, have the experience and confidence in leading a team, and a passion for providing excellent customer service, then we’d like to hear from you!

Our Service Supervisor will oversee daily service, train and supervise Front of House staff, and ensure compliance with safety/sanitation regulations. The perfect candidate is an excellent team player, reliable, empathetic and handles difficult situations respectfully.

Salary: S$ 4,000 - $5,000 depending on work experience

Benefits:

• 5 Days Work Week
• Monthly Sales Incentive $250 to $500
• Staff Meals Provided
• Birthday Benefits

Responsibilities:

• Ensure that an impeccable customer experience for guests is maintained
• Manage guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
• Assist the Restaurant Manager to ensure that all Front of House team members are well-versed in company’s SOPs, and knowledge of the restaurant’s brand positioning
• Coordinate and ensure proper communication between Front of House and Back of House operations teams
• Organise, supervise and roster shifts
• To maintain a healthy work environment for all team members and assist to resolve any issues between team members
• Assist the Restaurant Manager in overseeing the beverage programme
• Assist Restaurant Manager in monthly inventory and Beverage Perpetuals, and keep track of monthly COGs
• Managing and maintaining the POS software systems
• Supervise execution of all delivery orders
• To assist the Events team with the operations and project management of client events held at the restaurant including Weddings and Corporate Events
• To assist in building a database of regular clients and providing them with efficient and professional customer service

Requirements:

• At least 2 years of hospitality experience in leading and managing a team of restaurant professionals
• Positive mindset and approachable demeanour
• Natural people skills
• A desire to deliver an experience beyond guests’ expectations
• Excellent communication skills, both written and verbal
• Confidence with handling POS systems
• Great time management and problem-solving skills
• Ability to stay calm, organised, and efficient under pressure
• Has great initiative and team leadership skills

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Seeking Site Engineer with prior knowledge and experience tomaintenance and troubleshooting and repair equipments such asTLD ACU, GPU, Tow Tractor, ASU, boom lift and scissors lift, hydrauliccylinder and general electrical troubleshooting. Will be deploy atvarious site in singapore for general repair, servicing andmaintenance of basic ground support equipment.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Assistant / Manager (Service Operation & Quality), Facilities Management

Broad Function

The Assistant/Manager shall report to the FM HOD.

Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.

Responsibilities

Contract Administration & Management:

• Lead contract discussions and monitor milestones

• Review and address contractual issues

• Manage Service Level Agreements (SLAs) for service providers

• Oversee existing service and maintenance contracts

• Assist in strategy formulation for contract administration

• Collaborate with various departments on service contract development

• Expected to work with WH ALPS, finance, legal and etc department on developing of

service contracts.

Cost Control and Procurement:

• Manage FM expenditure

• Support FM procurement with ALPS

• Assist with FM OPEX & CAPEX budgets

• Oversee utilities management

• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies

• Oversee FM QA activities and documentation

• Investigate non-conformances and review corrective actions

• Represent FM in Internal Quality Audits

• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy,

House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset,

licensing & certification records. Expected to work with along FM system lead to update

documentation, where applicable.

• FM rep for Workplace Safety & Health Champion and Business Continuity Planning

• Assist HOD is organising and managing FM training roadmap.

• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 4-5 years of related working experience or (Diploma with at least 7 years) in similar

portfolio for Assistant Manager role.

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 6-8 years of related working experience or (Diploma with at least 10 years) in

similar portfolio for Manager role.

• Prior working experience in healthcare setting will be an advantage.

• Prior experience in management of service provider contracts will be an advantage.

• Familiar and experience with public sector procurement governance and processes.

• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Experience: 5 to 8 years

Roles & Responsibilities

Responsibilities

· Drive and Manage analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.

· Participate in projects for the implementation and development of the ERP system.

· Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.

· Formalise the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.

· Supporting Proof of Concepts (PoC) delivery and pilot design.

· Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.

· Preparing resellers on the technical aspects of selling solutions practices and procedures.

· Preparing Professional Services for efficient installations – professionally managing.

· Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.

· Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.

· Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

· Bachelor’s degree or master’s degree

· Minimum 5 years of experience in sales and presales especially on the Software development ERP Projects and Finance system.

· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

· Implementation experience in ERP Procurement Cloud, Accounts Payable, Invoice Scanning & Matching, Expenses, Tax, Subledger accounting, Approvals Management, data schemas to assist with migration of data from legacy systems and standard / non-standard approach to integration related to finance modules and enabling and reporting from finance modules using standard OTBI functionality

· Experience with Oracle Integrations Cloud (OIC) including Visual Basic Cloud Service, Process Cloud Service, Integration using Oracle Fusion SOAP Services and REST APIs

· Experience in building custom Cloud applications/extensions using Visual Builder Cloud, APEX

· Experience in building OTBI Reports, Analytics, Dashboards, BIP reports, ESS Jobs and Oracle Analytics Cloud

· Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Degree from a recognised tertiary institution
• Minimum 5 years and above working experience in service quality / patient experiences preferably from a govt healthcare institution and or relevant disciplines
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to

[email protected]

Subject: Patient Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Candidate is required to be fluent in Japanese as they will be servicing Japanese clients, with regular liaison to Japanese HQ.
• Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter
• Always follow up on requests made by customers
• Deliver excellent customer service at all times
• Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email.
• Keep current promotion, tourist and local information provided for the card member up-to-date
• Carry out the Sales promotion by offering good and attractive privileges or information to the card member (year-long offer)
• Maintain and improve the relationships with current merchants and establish the relationships with new merchants

Requirments

• Diploma/Degree in any discipline
• Relevant working experience in the hospitality industry would be preferred
• Strong customer service skill and ability to handle demanding customers
• Good communication skills and able to speak Japanese to service Japanese clients and correspond with Japanese HQ.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Key Responsibilities:

Workshop Operations and Support:

• Manage the day-to-day operations of the bus engineering workshops, ensuring all vehicles are roadworthy and meet maintenance standards.
• Develop, review, and enhance maintenance processes and engineering capabilities in line with company vision and market needs.
• Analyze workshop productivity and performance metrics to implement actions for continuous improvement.
• Oversee compliance with Workplace Safety and Health (WSH) regulations and internal standards such as RA, SWP, SOP, and ISO procedures (9001, 55001, 23001, ISO 45001).
• Liaise with the Land Transport Authority (LTA) on Bus MAR matters and workshop equipment replacements.
• Procure tools and equipment to improve work efficiency and enhance workshop capabilities.
• Ensure active participation in all ISO audits, follow-up actions, and correctives to maintain certification.

Administrative Support & Reporting:

• Coordinate and analyze Bus Fleet Maintenance Audit Rating (MAR) results, WSH audits, and passenger feedback to identify areas for improvement.
• Prepare and present performance reports for Management, focusing on key performance indicators (KPIs) and audit outcomes.
• Handle LTA submissions, including Waivers, Monthly Maintenance Reports, and daily bus-held-back reports.
• Submit Bus Engineering Monthly Incentives for Management approval and oversee other administrative duties as assigned.

Competency Development:

• Collaborate with BTTC, ITE, and SGBA to create and revise technical training programs aimed at upskilling workshop technicians.
• Develop engaging training content (e-learning, video, graphics) to ensure technicians' competencies align with evolving bus models and equipment.
• Work with vendors and OEMs to deliver training on new bus models and technologies.
• Assess and refresh training programs to enhance the quality of maintenance and repair work across the fleet.

Central Recovery Service Management:

• Lead the CRS team to ensure the expedient and safe recovery of immobilized buses.
• Maintain and ensure the readiness of all CRS recovery vehicles.
• Meet all CRS KPIs and operate within budget forecasts and internal performance metrics.
• Ensure compliance with relevant regulations, including safety, environmental, and employment acts.
• Workshop Management:
• Ensure the workshop adheres to internal KPIs and complies with LTA's Quality of Service (QoS) standards.
• Oversee workshop productivity and resource allocation to minimize downtime and optimize fleet maintenance.
• Monitor spare parts usage, manage workshop inventory, and ensure the accuracy of maintenance records in the BEAMS system.
• Promote lean operations, sustainability programs, and collaborate with contractors and suppliers to meet operational needs.

Requirements:

• Degree in Engineering or related field.
• Minimum 2 years of relevant experience in the automotive industry, with a strong understanding of maintenance operations.
• Proven supervisory and decision-making abilities with a track record of leading teams and achieving targets.
• Strong analytical, problem-solving, and communication skills.
• Customer-oriented with a focus on continuous improvement and innovation.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Power BI for reporting and data analysis.

• Position : Service Engineer/Manager-Chillers/HVAC/ACMV
• Working hours : Monday to Friday | 8.30am to 5.30pm, Saturday half day 8.30am-12.30pm (on standby when required only)
• Location: Tuas
• Salary (commensurate with experience) : Up to $5000 Basic + Petrol reimbursement up to $400 per month, + Transport allowance/reimbursement + Bonus + Medical Benefits
• Duration : Permanent
• Industry : Heat Exchange Equipment

Main responsibilities :

• Perform servicing and maintenance on chiller
• To perform chiller overhaul – dismantle & re-assemble the major components
• Coordination with vendors and contractors, ensure all works carried out in accordance with specified quality and EHS standards
• Liaising with customers to resolve the chillers issues
• May be assigned to lead a team of technicians to fulfill jobs assigned – for engineer
• Assist or involve in schedule planning & prepare works related reports – for engineer
• Any other duties as deemed necessary from times to times

Requirement:

• ITE / Diploma in Mechanical, Electrical, Electronic Engineering or equivalent
• Min 2-5 years of relevant experience in Machinery overhaul
• Able to Perform servicing and maintenance on chiller
• Able to Repair and troubleshooting on chiller will be an advantage

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Oversee FP&A team to ensure timely and accurate data is updated and maintained
• Perform financial analysis/modelling, such as cash flow forecast, project evaluations, cost benefit calculations, and investment appraisals.
• Using Microsoft Excel to build financial models for strategic scenario analysis.
• Participate in cross-functional projects to drive process improvements and cost efficiencies.
• Ensure compliance with internal financial policies and procedures.
• Assist in the identification and management of financial risks within the business.
• Support internal and external audit processes as needed.
• Identify opportunities for process improvements in the FP&A function and work with the team to implement changes.
• Support management during ad hoc projects and other required activities.

Requirements:

• Atleast 3 years of experience in financial planning & analysis
• Prior experience in Food & Beverage industry is a plus
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.