Job Description

• Supervise, review and enforce established operating procedures by the on-site teams.
• Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
• Keep track of daily/weekly/monthly roster.

• Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
• Conduct on-site training if on site team unable to perform.

• Conduct tool-box meetings, equipment checking and other safety SOP.
• Review, monitor and motivate team members through positive communication and feedback.
• Conduct interview and allocate manpower to the respective sites/location.
• Engage and rectify feedbacks from clients in a timely and efficient manner.
• Attend meetings with clients and take back to review and improve operations processes for higher efficiency

• Assist with Operations when there are big events even if its weekends or public holiday

Job Requirement

• Experience with housekeeping and janitorial services. Minimum 2 years

• Strong leadership, problem-solving and interpersonal skills with ability to exercise common and control

• Able to work independently and multi task

• Good communication skills

• IT savvy - emails, microsoft excel, office, powerpoint and others

• Able to use mobile application

• Valid Class 3 license (compulsory)

• Working Days : Monday to Saturday

A Cleaning Operations Manager in Singapore is responsible for overseeing the entire cleaning operation, ensuring efficient service delivery, quality control, staff management, and compliance with local regulations. This role often involves higher-level strategic planning and coordination compared to a Cleaning Service Manager, focusing on broader operational management and optimization. Below are the key duties and responsibilities of a Cleaning Operations Manager in Singapore:

1. Operational Oversight

• Manage Daily Operations: Oversee all cleaning activities for various clients (residential, commercial, or industrial) to ensure seamless operations and high-quality service delivery.
• Develop Operational Strategies: Design, implement, and continuously improve operational processes for cleaning services, from scheduling to execution, to maximize efficiency.
• Monitor and Optimize Resource Utilization: Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
• Coordination Between Departments: Collaborate with other departments, such as human resources, procurement, and safety, to ensure smooth operations across the cleaning service division.

2. Team Management and Leadership

• Staff Recruitment and Training: Oversee the recruitment, hiring, training, and professional development of cleaning staff, ensuring they meet the company’s standards and local safety regulations.
• Team Supervision and Support: Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
• Scheduling and Shift Planning: Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
• Performance Monitoring and Feedback: Conduct performance evaluations for team members and provide constructive feedback, addressing performance issues when necessary.

3. Quality Assurance and Service Delivery

• Quality Control: Conduct regular quality audits and inspections to ensure cleaning standards are consistently met and implement corrective actions where necessary.
• Client Relationship Management: Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring their satisfaction with cleaning services.
• Customized Service Offerings: Ensure that cleaning services are tailored to meet the specific needs of each client, which may include specialized cleaning requirements for different sectors (e.g., healthcare, hospitality, or office spaces).

4. Health, Safety, and Compliance

• Regulatory Compliance: Ensure that all cleaning activities comply with Singapore’s regulatory standards, including safety laws, environmental regulations, and waste management protocols.
• Safety Protocols: Oversee the implementation and enforcement of health and safety standards to protect staff and clients. This includes training staff on the safe use of cleaning chemicals and equipment.
• Incident Management: Investigate accidents or incidents related to cleaning operations, implementing corrective measures and reporting to authorities as required.

5. Budgeting and Cost Control

• Budget Management: Develop and manage the cleaning department’s budget, including labor costs, equipment procurement, and cleaning supplies.
• Cost Optimization: Monitor operational costs and implement strategies to improve cost efficiency without compromising service quality.
• Procurement Management: Oversee the procurement and maintenance of cleaning supplies, tools, and equipment, ensuring cost-effective purchasing and proper stock levels.

6. Client and Contract Management

• Client Liaison: Act as the primary point of contact for clients, ensuring they are kept informed of service schedules, any changes, and resolving any issues that arise.
• Contract Negotiation and Renewal: Negotiate service contracts with clients, renew existing contracts, and manage any changes to terms or services as needed.
• Service Agreements: Ensure that service agreements and contracts align with the company’s standards, including the scope of services, schedules, and pricing.

7. Data and Reporting

• Report Generation: Prepare and present regular reports on operational performance, client satisfaction, staff performance, and financial metrics to senior management.
• Record Keeping: Maintain accurate and up-to-date records of cleaning schedules, client preferences, supplies usage, and incidents.
• Performance Metrics: Track and report on key performance indicators (KPIs), such as cleaning quality, employee productivity, client retention, and budget adherence.

8. Business Development and Growth

• Market Research: Stay informed on industry trends, new cleaning technologies, and sustainability practices, and incorporate these into the company's operations where applicable.
• Client Acquisition: Work with the sales and marketing teams to secure new business and expand the client base, ensuring a steady growth of the company’s cleaning operations.
• Service Innovation: Identify opportunities for new service offerings, such as eco-friendly cleaning solutions or specialized cleaning for specific industries, and implement them to stay competitive in the market.

9. Environmental Sustainability

• Sustainability Practices: Develop and implement environmentally friendly cleaning practices, such as the use of green cleaning products, waste reduction strategies, and energy-efficient equipment.
• Compliance with Environmental Regulations: Ensure that cleaning operations adhere to Singapore’s environmental regulations regarding waste disposal, chemical usage, and pollution control.

10. Crisis Management and Problem Resolution

• Addressing Client Complaints: Handle and resolve client complaints or service disruptions promptly and professionally, ensuring customer satisfaction is maintained.
• Incident Management: Respond effectively to emergencies or unexpected challenges, such as large-scale cleaning projects or staffing shortages, ensuring business continuity.

Skills and Qualifications:

• Experience: Typically requires 5+ years of experience in operations or cleaning management, with a proven track record in leadership and operational excellence.
• Leadership: Strong leadership and team management skills are essential to guide diverse teams and ensure the success of cleaning operations.
• Financial Acumen: Experience in budgeting, cost control, and financial planning for operations.
• Problem-Solving: Ability to identify operational inefficiencies and develop effective solutions.
• Communication: Excellent verbal and written communication skills to interact with clients, staff, and senior management.
• Knowledge of Industry Standards: Familiarity with local regulations in Singapore related to cleaning, health and safety, and environmental policies.
• Technology Proficiency: Comfort with using software for scheduling, reporting, inventory management, and performance tracking.

Industry-Specific Requirements:

• Certifications: Professional certifications such as those from the Institute of Cleaning and Restoration Certification (ICRC) or other industry-standard credentials can be advantageous.
• Workplace Safety: Knowledge of Singapore’s Workplace Safety and Health (WSH) Act and other relevant health and safety legislation is essential.
• Language Skills: Proficiency in English is required, and knowledge of additional languages such as Mandarin can be beneficial when dealing with a diverse client base.

1. Cook food for staff and students according to the HPB & ECDA guidelines

2. Clean kitchen and general areas

2. Supervise the kitchen staff.

3. Shift working hours (6am to 1pm & 5pm to 7pm daily) .

4. Should have at least 6 years working experience

5. Knowledgable of local rules and regulations

6. Food hygeine officer certificate

7. Must be physically fit as there is a need to carry things up and down the staircase.

8. Basement CD shelter working place

9. Must posses own vehicle as working in multiple locations (Jurong west, Tampines, Sengkang and Punggol

10. Degree qualification

Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are seeking a motivated and detail-oriented Assistant Area Operations Manager to support the day-to-day operations within our organization. As an Assistant Area Operations Manager, you will play a crucial role in ensuring the efficient functioning of F&B operations, overseeing a team of employees, and assisting the Area Operations Manager in executing strategic initiatives. The ideal candidate will have strong leadership skills, an analytical mindset, and a passion for improving operational processes.

Key Responsibilities:

• Operational Support: Assist the Area Operations Manager in the oversight of daily operational activities to ensure smooth functioning of the group of F&B Outlets.
• Team Leadership: Lead and supervise a team of staff members, providing guidance, training, and support to achieve high performance and productivity.
• Process Optimization: Help in identifying inefficiencies and implementing process improvements to increase operational efficiency, reduce costs, and improve customer satisfaction.
• Performance Monitoring: Assist in tracking operational performance metrics, preparing reports, and analyzing data to ensure KPIs and objectives are met.
• Staff Management: Ensure that employees follow company policies and procedures, maintaining high standards of professionalism, safety, and quality.
• Inventory and Resource Management: Support inventory control efforts and manage resources (equipment, tools, etc.) to maintain operational continuity.
• Compliance and Safety: Ensure adherence to all regulatory, safety, and compliance standards across all operational activities.
• Project Coordination: Help coordinate and implement new initiatives, projects, or processes under the direction of the Area Operations Manager.
• Customer Service: Address any operational issues that arise, ensuring customer concerns are addressed promptly and that service levels remain high.
• Budgeting and Cost Control: Assist in managing the department's budget, ensuring costs are controlled and financial goals are met.
• Cross-functional Collaboration: Work closely with other departments (HR, Sales, Logistics, etc.) to ensure operational alignment and smooth coordination across teams.

Qualifications:

• Diploma in Business Administration, Operations Management, or a related field.
• Food Hygiene Audit and Halal Competency Certificates will be advantageous
• Proven experience in F&B operations or a related role (2+ years preferred).
• Strong leadership, communication, and interpersonal skills.
• Analytical mindset with the ability to identify operational issues and solve problems effectively.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with other operational management software such as POS .
• Ability to adapt to changing priorities and business needs.
• Strong organizational skills and attention to detail.

Job Summary:

• Salary Range: $4,500
• Working Location: Central

Job Responsibilities:

• Drinks Store Operations:
• Oversee the drinks store's daily activities, ensuring smooth operations.
• Manage the Point of Sale (POS) system for processing and recording transactions accurately.
• Supervise drink and snack preparation, ensuring quality and adherence to recipes and safety standards.
• Operate, clean, and maintain all drinks store equipment, ensuring operational readiness.
• Food Court Operations:
• Manage and oversee operations of all stores within the food court, including sublet vendors.
• Ensure that each store adheres to food court policies, hygiene, and operational standards.
• Act as the primary point of contact for store vendors and resolve operational issues efficiently.
• Regularly inspect the food court premises, ensuring cleanliness, safety, and an inviting atmosphere for customers.
• Staff Management:
• Supervise and train drinks store staff to maintain high performance and excellent customer service.
• Collaborate with sublet vendors to ensure their staff adheres to food court policies and standards.
• Assist in recruiting, onboarding, and scheduling staff for drinks store and food court needs.
• Inventory and Procurement:
• Monitor and manage inventory levels for the drinks store, ensuring timely replenishment of supplies.
• Oversee inventory practices across food court vendors and provide guidance to maintain consistency.
• Collaborate with procurement teams to source quality supplies cost-effectively.
• Financial and Administrative Duties:
• Oversee financial reconciliations for the drinks store, ensuring accurate reporting of transactions.
• Support food court vendors in financial reporting, ensuring compliance with food court policies.
• Analyze sales and operational data to identify areas of improvement and drive profitability.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Responsibilities:

• Overseeing day-to-day operations, assign weekly performance goals and ensure their completion
• Developing relationships with customers, vendors, distributors, and sales and marketing teams
• Identifying potential operational and business improvement opportunities
• Implementing strategies, policies, and goals
• Ensuring compliance with health and safety regulations, as well as local, national, and international laws
• Develop, implement, and maintain budgetary and resource allocation plans
• Managing industrial risks and planning responses in case of crises
• Seeking ways to improve processes and maximize productivity
• Preparing operational reports for senior management
• Addressing employee conflict, customer concerns, and other issues

Requirements:

• Proven success in a managerial role with 5 years of operations experience in food-related wholesale, supermarket or related fields
• Strong decision-making ability
• Proven ability to develop and achieve financial plans
• Able to communicate in Chinese as some suppliers and vendors are Chinese speaking
• Ability to work and communicate with different levels of employees and execute ‘management by walking around’.

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.:24C2507

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

Overview:

The Asst. Manager will assist to lead and support the budget team day-to-day operational activities, enabling the team to dedicate more time to optimizing processes and driving efficiency.

Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks.
• Support ad-hoc financial requests and data preparation for strategic decision-making.
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission.
• Preparation Risk Control Matrix.
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission.

Requirements

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

Who We Are Looking For?

Sales and Operations Manager (Supermarket)

Lead and manage a group of area/cluster managers to deliver business plan and KPIs within budget. To be accountable for overseeing the clusters of stores to ensure activities are effectively carried out. Administration aspects through co-ordination and correspondence with the respective HQ support departments to ensure effective communication and uniformity of instructions amongst all stores.

What Awaits You:

• Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition.
• Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
• Provide clear direction, guidance and leadership to the Area/Cluster managers under his/her care.
• Delivering strong effective communication regarding key KPIs either in written or verbal format
• Collaborate with support departments to ensure all corporate strategies, directives and promotions are effectively thought out before being implemented and executed with excellence at stores to achieve operations effectiveness.
• Work closely with support departments to identify potential areas of concerns with regards to promotions executions and opportunities
• Train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency
• Conduct routine supervision to ensure all corporate strategies and directives are implemented and well executed at the stores.
• Involve in strategic planning in areas on store refits, new store opportunity as well as merchandise displays.

We Are Excited About You If You Have:

• Tertiary education in Business Administration, retail operation management or related disciplines
• At least 5 years of experience in managing retail sales and operations of global retail brands.
• Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
• Strong analytic skills, resourceful, meticulous
• Excellent people management, communication and interpersonal skills
• Possess leadership qualities
• Resourceful with a positive attitude
• Confident with a high level of self-drive, integrity and professionalism
• Strong level of judgement
• Proficient in MS Office
• Sound knowledge in the retail industry, government regulations on consumers protection act etc
• Strategizing and planning skills
• Feedback skills

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Roles & Responsibilities;

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• A thorough knowledge of all aspects of the operations of a kitchen
• To be able to plan and delegate job tasks to the junior staff
• To be able to mentor and coach junior chefs
• Primarily to plan and direct food preparations
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.

To prepare all the bellow recipes

Break Fast:

• Idly, Dosa (All Types), Poori with Aloo Pongal, Chapathi, Upma, Aloo paratha, Kichadi (All Types), Egg (All Types), Sambar
• Different Types of Chutneys (Tomato, Coconut, Onion, Green Chutney)
• Different Types of Masalas (Channa, Green Peas, Black Eye Beans)
• Different Types of Kurumas (Mix Veg, AlooGobi, Navarathna)

Vegetarians:

• Different Types of Sambars (Onion Sambar, Kadamba Sambar, Grinded Sambar)
• Karak Kozhambu,Puzhi Kozhambu,Dahi Curry,Vathal Kozhambu
• Different Types of Rasams (Pepper Rasam, Jeera Rasam, Lemon Rasam, Garlic Rasam, Tomato Rasam)
• Different Types of Poriyals(Cabbaage,Beetroot,Carrot,Beans,Ladies Finger, Potato)
• Different Types of Veg(Pumpkins, Snack Guard, Spinach,Kadai veg,Chettinadu Masala,Avail,
• Different types of Rices(Tomato,Lemon,Tamarind,Corinder,Sambar Rice,Curdrice,Ghee Rice)
• North Indian Dishes(Palak paneer, Paneer Butter Masala,Kadai Paneer,)
• Chinees(Fried Rice,Noodles)
• Pickles-Garlic, Mix Veg, Ginger,Lemon,Tomato,Mango.

Non-Vegetarians:

• Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),
• Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry
• Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

• Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

• Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

• (Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Snacks

• Samosa,Cutlet,Channa Pattura,Types of Vada,Types of Pakkoda,Bonda,Bajji,

Soup:

• Tomato Soup,Veg Clear Soup,Cream of Veg Soup,Chicken Clear Soup,Cream of Chicken Soup,Sweet Corn Chick Soup,SweetCorn Veg Soup,Egg Soup,Mushroom
• Soup,Spinach soup,Mulaguthani Soup,

Sweets:

• (Laddu,Club Jamun,Keasari,Different Types of Payasams,Sweet pongal)
• Paal Payasam, Banana Pongal, Paysaam, Mysore Pak or Rava Laddoo
• Rava Kesari Recipe, Kaju Mysore Pak
• Carrot and Cashew Payassam, Chana Dal and Coconut Laddu,
• Coconut Milk and Rose Custard, Rice Kheer

Tandoori:

• Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

• All Types of Salads

1. Assist the Operations Manager in analyzing and improving organisational processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing company and regulatory standards and procedures

6. Support the Operations Manager in overseeing the effectiveness of all operational department staff, including review/approval responsibilities for all operations staff

7. Uncover any customer issues or service lapses and discuss them with the Operations Manager and team members, to devise ways of improving, and resolving problems and complaints

8. Assist the Operations Manager in preparing weekly operation status report, that shall be presented to the management team during regular meetings

9. Work closely with the Operations Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

We at the Specialist Trade Alliance of Singapore are passionate in helping companies especially the SMEs to be more business competitive and future ready.

This role is an entry level role that will provide you with relevant exposure to events management and communications. We are a dynamic workplace that will give you the opportunity to interact and work with diverse groups of people, stakeholders, and environments.

Job Responsibilities

1. Handling of association administration such as Council meetings and minutes recording,

2. Preparation of presentation slides for Council Meetings and events.

3. New and renewal Membership management.

4. Events coordination and registration processing.

5. Administer the registration / certification programmes.

6. Preparation and update on the monthly outgoing external payments

Job Requirements

1. Minimum Diploma (2 years) or Degree

2. Good inter-personal and communication skills

3. Pro-active and adaptive in different work situations

4. Familiar with MS Office (Excel, Words and Powerpoint) applications.

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

Operations Manager

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too
• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

☎️ Whatsapp +6588278652 (Hym)

Clinic Operations Manager

This role reports to the COO Office. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations manager, you serve as the bridge between the HQ team and the Clinic team. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Excellence

Ensure clinic’s operational excellence and superb patient experience / satisfaction

Serves as the point of escalation for all clinic matters (internal and external)

Data driven approach and provide relevant data for the proactive management of clinic excellence

Develop and implement operational policies, procedures and best practices across clinics

Work closely with Medical Operations leads to proactively address physician issues

Ensure compliance of clinic processes with necessary authorities and accreditation requirements

Proactively identify areas for improvement from an operational and workflow perspective

Assist in the implementation of quality assurance/improvement efforts

Oversee manpower and rostering matters for clinics

2. External stakeholder coordination

Liaise with TPA / clients, relevant government agencies, suppliers and vendors as required (for e.g. claims resolutions, payment follow up etc).

Support projects taken on including engagement with Corporates

3. Internal stakeholder coordination

Support the strategic planning and execution of such plans for the group

Work closely with COO office and leadership team to execute operational goals

Support the development and management of clinic budgets.

Proactive cost reduction and revenue enhancement.

4. Leadership

You will lead a team of clinic operations executives, clinic managers and clinic assistants

You will drive the culture of Bridgepoint Health

Responsible for the ongoing retention and engagement of clinic staff

Assist with tasks otherwise assigned to by COO office.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use of Microsoft Office applications

Can-do attitude, adaptable to situations

Position Summary:

We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a proactive leader with a strong focus on performance management, team development, and seamless collaboration across teams.

Key Responsibilities:

Operational Oversight:

· Oversee the daily operations of the service delivery team to ensure all services are delivered on time and meet established quality standards.

· Monitor and manage operational KPIs to achieve delivery excellence.

Team Management:

· Lead and manage a team of 5+ individuals, providing guidance, support, and regular performance feedback.

· Foster a collaborative and high-performing team culture.

· Develop training plans and upskill team members to meet evolving service delivery requirements.

Customer Satisfaction:

· Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining clear communication with stakeholders.

· Act as the escalation point for complex service delivery challenges and resolve them efficiently.

Collaboration and Integration:

· Work closely with cross-functional teams to integrate service delivery solutions seamlessly into broader business operations.

· Drive alignment between service delivery and organizational goals.

Troubleshooting and Analysis:

· Identify and analyse service delivery bottlenecks and recommend improvements.

· Lead troubleshooting efforts to resolve technical or operational challenges effectively.

Communication and Reporting:

· Communicate effectively with stakeholders at all levels to provide status updates, insights, and recommendations.

· Prepare and deliver detailed reports on team performance and service delivery outcomes.

Mandatory Skills:

Communication Skills:

· Advanced proficiency in clear, concise, and professional communication, both written and verbal.

Troubleshooting and Analysis:

· Strong analytical skills with the ability to identify and resolve operational issues efficiently.

Team Management:

· Proven experience managing a team of 5+ members, with demonstrated success in team performance improvement and leadership.

Additional Skills:

· Advanced expertise in Service Delivery Management, Business Operations Management, Operational Excellence, and Delivery Excellence.

· Strong organizational and time-management abilities.

· A proactive problem-solver with excellent decision-making skills.

Qualifications and Experience:

· Bachelor’s degree in business administration, Operations Management, or a related field.

· 5+ years of experience in service delivery, operations, or a related role.

· Prior experience leading service delivery teams and driving customer-focused solutions.

Mandatory skillset:

· Communication Skill

· Troubleshooting and Analysis Skill

· Manage a team of > 5 people before

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)