Roles & Responsibilities:

• Responsible for the administrative aspects of our day-to-day operations within the property
• Establish a professional communication with our co-living residents, including managing tenancy related enquiries, requests, pre-termination and lease transfers
• Manage tenancy related documentations including tenancy agreements, personal information and rental collection particulars of the residents, security deposits and other important documents.
• Upkeep residents' records on our property management system
• Coordinate the monthly invoicing and payment collection from residents.
• Monitor payment arrears and follow-up with the respective residents to ensure payments are made promptly
• Liaise with Finance team on issuing monthly and ad hoc invoices, and security deposit refunds
• Monitor day-to-day functionality of the facilities and liaise with in-house / external team on operational matters when necessary
• Inventory management and keep record of office supplies
• Perform any other duties as assigned.

Requirements:

• Diploma, Advanced/Higher/Graduate Diploma.

We regret that only shortlisted candidate will be notified.

Every day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta’s Global Operations team exists to help them.

Within Global Response Operations, our Community, Regulatory, & Legal Specialized Enforcement Operations team is focused on protecting voice and reducing bad experiences for our users, regulators, business, and advertisers through the enforcement of Meta’s policies. We collaborate with teams from across Meta to resolve sensitive and complex cases and to scale our response to these cases.

In this role you will lead a team focused on resolving and learning from escalations and enforcing Meta’s policies against sensitive and complex cases. You will support them in resolving these cases as well as in delivering scalable solutions to fix problems long-term, combined with a passion for innovation and a desire to make a real-world impact with AI.

This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material. I.e., child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.

Responsibilities

• Lead and enable a high-performing team of escalations specialists to deliver by providing superb 1:1 support and mentorship
• Help shape team vision and goals and work across the global team on strategies for executing, measuring progress and sharing results
• Deliver projects involving quantitative analysis, industry research, and strategy development
• Utilize strategic tools, systems, and data to help the team analyze trends and deliver insights to define goals and improve processes
• Build strategic relationships with global and cross-functional teams to understand and anticipate risks to the company, develop global solutions across operations and policy
• Regularly communicate and interface with leadership and global executives in risk management situations
• Coordinate with global cross-functional teams including Communications, Public Policy, Legal, and others to problem solve and develop solutions
• Collaborate across Global Response Operations and cross-functional teams to ideate, scope, and implement the best suited generative AI solutions to enhance our team’s work
• Address graphic, sensitive and potentially offensive or controversial content while supporting team members who regularly view such content
• Please note that some weekend work and/or after hours work will be required on an ad hoc basis

Minimum Qualifications

• 10+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting
• 3+ years of people management experience
• Demonstrated analytical, problem-solving, and decision-making experience, with track record of being organised and proactive
• Demonstrated ability to influence and lead complex initiatives across functional boundaries and/or globally
• Experience and ease of working independently and reliably under pressure in a fast-paced environment and enabling others to do the same
• Effective communication skills, with the ability to interact with diverse range of individuals at all levels of the organization
• A basic understanding of generative AI technologies and a willingness to learn how to apply this knowledge to enhance our team’s work

Preferred Qualifications

• Experience managing remotely, across global regions
• Prior experience with analytical tools (like Excel, SQL, or R)
• Degree in business, policy, information systems, legal, or similar field
• Experience implementing AI solutions
• Experience managing individuals across a variety of tenure levels

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Benefits:

• Basic up to $4700
• Full-Time Benefits Entitlement (AWS + Variable Bonuses + Yearly Salary Increment)
• Stable Career Progression / Wide Career Exposure

Working hours and location:

• Alexandra Hospital
• Monday - Friday, Office Hours

Responsibilities:

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

• Manage daily operations of assigned service points, including front counter and administrative tasks.
• Collaborate with Nurse Managers and department heads to address system issues and enhance patient experience.
• Ensure facilities are safe and welcoming for patients.
• Work with management to achieve customer satisfaction and innovate service offerings.
• Meet volume and financial goals by developing and executing business plans with clinical leaders.
• Oversee financial management and new business development through budgeting and reviews.
• Supervise non-nursing staff, conduct performance appraisals, and ensure effective training and orientation.
• Handle staff recruitment and retention to maintain a skilled workforce.
• Facilitate communication between staff and management, addressing issues promptly and proposing solutions.
• Participate in committees and assist with various tasks; may include job rotations every three years.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Job scope for warehouse operations typically includes a range of tasks and responsibilities to ensure efficient storage, management, and distribution of goods. Below are the main areas of focus:

1. Inventory Management

• Receiving Goods: Inspecting, counting, and recording incoming shipments.
• Stock Management: Ensuring accurate stock levels and updating inventory records.
• Cycle Counting: Conducting periodic inventory checks to identify discrepancies.
• Storage Organization: Allocating storage space efficiently based on product type, size, and demand.

2. Order Fulfillment

• Picking and Packing: Retrieving items for orders and preparing them for shipment.
• Shipping Coordination: Preparing shipping labels, arranging carriers, and dispatching goods.
• Quality Assurance: Verifying the accuracy and condition of orders before shipment.

3. Equipment Operation

• Operating machinery like forklifts, pallet jacks, and conveyors to move goods.
• Conducting routine maintenance or reporting issues with warehouse equipment.

4. Warehouse Organization

• Maintaining clean and orderly workspaces.
• Implementing storage solutions to optimize space utilization.
• Adhering to organizational systems like FIFO (First In, First Out) or LIFO (Last In, First Out).

5. Safety and Compliance

• Workplace Safety: Following safety protocols to prevent accidents.
• Compliance: Ensuring operations meet legal and regulatory requirements, including those for hazardous materials.
• Incident Reporting: Logging and addressing workplace accidents or product damage.

6. Administrative Tasks

• Recording transactions in warehouse management systems (WMS).
• Generating reports on stock levels, order statuses, and operational efficiency.
• Communicating with procurement, sales, and logistics teams to align operations with business needs.

7. Team Coordination

• Assigning tasks to team members and monitoring performance.
• Training new staff on warehouse procedures and equipment use.
• Addressing team issues and ensuring smooth collaboration.

8. Continuous Improvement

• Identifying inefficiencies and implementing process improvements.
• Adopting new technologies to streamline operations.
• Monitoring KPIs like order accuracy, lead time, and inventory turnover.

Additional Roles (Depending on Scope):

• Reverse Logistics: Managing returns, repairs, and recycling of goods.
• Cold Storage: Handling perishable items with temperature control.
• Cross-Docking: Directly transferring goods between incoming and outgoing trucks.

Warehouse operations roles can vary depending on the size and type of the warehouse (e.g., retail, manufacturing, e-commerce).

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Responsibilities

• Supervise daily production operations
• Organise materials and supplies for daily operations
• Forecast production requirements

Requirements

• O Levels or equivalent
• Experience in food production and handling
• 2 years relevant experience
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Assists the Operations Manager in the overall management of the Building Services & Tenant Management (BSTM) operations of One Raffles Place to surpass Grade A office building standards.

Responsibilities:

• Assists to develop plans and manage daily operations for One Raffles Place to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Assists to develop policies to improve operational efficiency and productivity.
• Assists to develop and improve SOPs and departmental BCP.
• Assists to ensure effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Assists to review contracts' specifications to ensure cost effectiveness and competitiveness.
• Assists to manage capital replacement works, asset enhancement initiatives and maintenance repair/replacement whenever assigned.
• Assists to liaise with government authorities and consultants on regulatory requirements.
• Assists to ensure compliance with building and statutory requirements/regulations.
• Assists to ensure safety and health procedures are in place according to WSH Act and other prevailing laws/regulations.
• Assists to prepare budgets for OPEX/CAPEX works and manage the annual maintenance/expenditure within approved budget.
• Assists to prepare and conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timelines.
• Assists to prepare and draft approval papers for OPEX/CAPEX requests.
• Assists to manage service providers and their processes that support the core business of the organization.
• Assists to manage the work quality of service providers and ensure a high standard of maintenance, operational efficiency of the buildings is achieved at the agreed service levels.
• Administers all contractual obligations and timely renewal of maintenance contracts.
• Assists to plan and organise preventive maintenance for all facilities-related works.
• Assists to identify defects or irregularities and ensure completion of rectification works thereafter.
• Assists to plan building inspections.
• Assists to develop facilities-related emergency plans.
• Assists to plan building improvement strategies, propose rectification & preventive works/programmes for the building and champion ad-hoc projects whenever required.
• Assists to develop, improve and maintain the Fit-Out Guide.
• Assists to manage and attend to tenants’ services requirements.
• Assists to plan tenancy-related works, e.g. fit-out, additions & alternations, reinstatement, moving in/out, etc.
• Assists to ensure effective and efficient coordination with other departments for all sub-division or tenancy improvement works for retail and office units.
• Assists to ensure proper handing over and taking over of premises to/from tenants with proper documentations and as-built drawings.
• Assists to ensure building records are maintained and updated.
• Assists to manage the tenant survey process.

Requirements:

• Degree in Facilities Management with at least 3 years of supervisory experience in Grade A office buildings.
• Competent in reading and understanding technical/structural drawings, e.g. as-built drawing.
• Experience in sustainability practices, Green Mark Accredited Professional.
• Strong written and verbal communication skills.
• Good knowledge of statutory requirements/codes of practice on building services, facility operations, maintenance and safety.
• Preferably able to start work within short notice.

About iNova
iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

We currently have an opportunity for a Group Technical Operations Manager to join our Technical Operations team in Singapore on a 2 years’ contract basis. Reporting to the Group Technical Director, the position assumes responsibility for technical and product development areas including:

• Providing Technical Support and guidance in Product Development, Technical Transfer, & Life cycle Management projects, and support new product introduction into ANZ, South Africa, Asia Pacific region or as required by the business.
• Supporting EMO Directors by leading product and EMO operations due diligence activities, as needed
• Providing technical input in operations improvement projects, NPD and line extensions projects.
• Providing EMOs with cGMP expectations with regard to development and manufacturing validation activities.
• Ensuring that all validation activities are carried out in time with EMO’s and review and approve documents related to validation activities, including protocols and final reports.
• Troubleshooting technical problems encountered by various EMO's.
• Support the Packaging team and Marketing team with packaging selection.Supporting the preparation of CMC technical aspects of regulatory registration files for cosmetics, listed products and registered products.
  Actively communicate with Supply Chain, Marketing and QA regarding product technical issues and resolve with EMO’s.
  

Key accountabilities and performance indicators include:

Provide Technical leadership in support of initiatives and relationships managed by the External Manufacturing Directors.

• Satisfactory delivery of support services to the External Manufacturing Directors on a project by project basis.

Support & partner Regulatory Affairs in all Technical aspects of regulatory product registration process (AUST L , AUST R, others ).

• Support preparation / review of Common Technical Document (eCTD) or Technical File in accordance with project timelines.
• Coordinate responses to all technical queries from regulatory agencies

Lead in the technical investigation of annual stability Out of Specification (OOS) investigation in collaboration.

• Provide technical input and review proposed CAPAs.

Technical support for new product and other projects in iNova Business region (iGate).

• Key member of the project teams responsible for establishing and delivering technical elements of NPD projects in line with agreed timing.
• Identifying technical risks associated with NPD projects and developing mitigations plans to resolve.
• Reviewing validation protocols & reports and providing expertise to EMO.

Project Team membership (iGate).

• Participate as a team member in multi-functional matrix based NPD project teams where appointed.
• Demonstrate effective project management skills through the delivery of project deliverables in accordance with project timelines.

Technical transfer of products to EMOs.

• Write product summary for site variation and get approval from all product shareholders.
• Review and approve documents related to technical transfer and validation activities.
• Maintain project management timelines and deliver fit for purpose products.
• Provide Technical Support to the EMO’s; troubleshoot any technical problems encountered by EMO.

Ensure all relevant local Technical SOPs are reviewed regularly and up to date and consistent with current standards.

• All SOPs current and reviewed regularly.
  

About You

To be successful in this role, you will possess the following experience, qualifications and competencies:

• Minimum requirement is a post -graduate qualification (MSc or equivalent) in chemistry, pharmacy or a related discipline.
• Minimum 10 years in the pharmaceutical or cosmetic industries.
• Good understanding of GMP and Quality Management System (QMS).
• Demonstrated ability and understanding of project-based work.
• Regulatory affairs knowledge and successful interactions with regulatory agencies would be advantageous.
• Strong planning and organisational skill.
• The incumbent must be an exceptional problem solver, with structured and logical approach to work.
• A blend of quality / technical knowledge and experience and the ability to articulate these needs and their solutions, at all levels of the organisation.
• Strong communication skills, both verbal and written, and the ability to use those skills to effectively communicate and collaborate with different levels and departments within the organisation.
• The ability to assess risks and shape decisions.
• Negotiation skills to ensure satisfactory outcomes within and outside the organisation.
• Able to multi-task and make things happen with a sense of urgency.
• A positive outlook and a desire for results are essential qualities.

Personal attributes desired includes:

• High level of attention to detail.
• Ability to sustain a high workload.
• Team player.
• Logical and clear thinking.
• Decisive with a keen sense of urgency.

Job Description: Service Manager

Position Title: Service Manager
Department: Aftersales
Location: Ubi

Position Overview:

We are seeking a highly skilled and customer-focused Service Manager for our growing electric vehicle (EV) service department. The Service Manager will lead a team responsible for maintaining and servicing our electric vehicle fleet, ensuring customer satisfaction, and achieving service excellence in alignment with the company’s strategic goals. The ideal candidate will possess extensive knowledge of EV technologies, excellent leadership abilities, and a deep understanding of the automotive service industry.

Key Responsibilities:

Team Leadership & Management:

• Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles.
• Foster a positive and productive work environment that promotes teamwork, innovation, and high performance.
• Monitor team performance, provide constructive feedback, and implement training programs to ensure continuous improvement.
  

Customer Service Excellence:

• Oversee day-to-day customer service operations and ensure an exceptional service experience for all clients.
• Address customer concerns or complaints promptly, resolving any service-related issues in a professional and timely manner.
• Ensure timely and effective communication with customers regarding service status, repairs, and updates.
  

Operations & Process Management:

• Manage the service operations to ensure optimal utilization of resources, including technicians, tools, and equipment.
• Implement and enforce service procedures, safety standards, and quality control processes to ensure efficient and accurate work.
• Monitor the performance of service operations, identify areas for improvement, and implement corrective actions as needed.
  

Service Scheduling & Workflow:

• Oversee the scheduling and planning of service appointments and repair timelines to minimize downtime and maximize service efficiency.
• Collaborate with other departments (sales, parts, logistics) to ensure the smooth execution of service orders.
  

EV Expertise:

• Stay updated with the latest developments in electric vehicle technology, including battery management, charging infrastructure, and vehicle diagnostics.
• Ensure technicians are well-trained in EV-specific repairs, software updates, and diagnostic tools.
  

Inventory & Parts Management:

• Coordinate with parts and inventory teams to ensure the timely availability of necessary parts and components for EV repairs.
• Oversee inventory control processes to ensure parts are properly stocked, tracked, and managed.
  

Health, Safety, and Compliance:

• Ensure compliance with health and safety regulations, particularly with regard to the handling of EV batteries and electrical systems.
• Implement and uphold policies regarding workplace safety and environmental standards.
  

Reporting & Budgeting:

• Develop and maintain performance reports on service operations, customer satisfaction, and technician productivity.
• Monitor departmental budget, control costs, and ensure service department profitability.
  

Qualifications:

• Education: Bachelor’s degree in Automotive Technology, Business Management, or a related field (preferred).
  Certification or training in Electric Vehicle technologies (preferred).
  
• Experience: Minimum of 5 years of experience in a service management role within the automotive industry, preferably with experience in electric vehicles (EVs).
  In-depth understanding of automotive service operations, repair processes, and diagnostics, particularly for EVs.
  
• Skills & Competencies: Strong leadership skills with the ability to motivate and manage a diverse team.
  Excellent problem-solving and decision-making abilities.
  Exceptional communication and interpersonal skills, with a customer-centric mindset.
  Strong organizational skills and attention to detail.
  Proficiency in service management software, and diagnostic tools specific to EVs.
  

Be part of the building operations team to ensure effective maintenance and management of the property

Job Description/Responsibilities:

• To optimise operations of the asset’s equipment and systems
• To identify, initiate and execute special projects to improve and enhance the asset’s operations
• To attend to tenancy matters such as tenants' requests, feedback and conduct inspection for the handing of and taking over of tenanted premises
• To negotiate and manage effective building maintenance service contracts
• To plan and budget for the development’s operations and ensure that building works are carried out accordingly
• To ensure timely renewal and replacement of term contracts, building and regulatory licenses
• To lead and supervise the Operations team which may include Senior/ Building Executives, and Senior/ Technicians
• To liaise with Government bodies/ Consultants/ Architects/ Contractors on building matters
• Identify, develop and review staff’s training needs, skills and develop staff’s potential for the M&E and Housekeeping Department
• Supervise and uphold company’s policies and procedures to ensure compliance, safety, security and welfare of staff
• To ensure timely submission of Management reports, budget and ad hoc reports as and when assigned
• Any other tasks as assigned by immediate supervisor/management

Key Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Property Development/Real Estate Management or equivalent
• At least 5 year(s) of working experience in the related field is required for this position
• Preferably Managers specializing in Property/Real Estate or equivalent
• Certified as Environmental Control Officers for Specified Premise

What you'll be doing

• Oversee linen, laundry, and food services, ensuring quality, safety, and timely delivery to meet patient needs
• Manage bed utilisation, optimising patient flow and coordinating admissions and discharges with clinical teams
• Handle claims management, ensuring accurate submission and compliance for timely reimbursements
• Conduct regular hospital inspections, maintaining compliance with health and safety standards
• Lead procurement, vendor management, and project execution to ensure efficient hospital operations
• Supervise staff performance, training, and development, while managing budgeting and financial efficiency

What we're looking for

• Bachelor’s degree level and above in Healthcare Administration, Business Administration and/ or related studies
• 5 - 7 years of experience in similar healthcare operations management, perferably in a hospital setting
• Proficient in project management and financial analysis

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Location: Changi

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working hours: Mon to Fri, 9am – 6pm

Location: Buangkok

Salary: $4,500 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Assistant Head

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Responsibilities

• Manages and handle incoming & outgoing emails
• Ensures cases are sent or attended within the standard turnaround or within the agreed turnaround time to customers.
• Working with team members to ensure the Service Level for Emails, Letters, Faxes Payment Advice and Social Media management are met daily.
• Render support to submit waiver requests for those waiver cases submitted via IVR
• Adherence to the rules and guidelines as per the Bank's Code of Conduct and Group Banking Operations Policy when handling emails, faxes, letters, processing requests and Social media management.

• Work with Operations Executive to ensure smooth running of Operations.
• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staffs to complete ad-hoc tasks assigned.

MOM License 16C7994

EA Rrg. ID R1770516

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted

As the Operations Director, you will oversee all facets of the restaurant's operations, ensuring that it maintains high standards of quality, customer satisfaction, and efficiency. This role demands an individual with in-depth knowledge of Sichuan cuisine, hospitality, and business management. You will be responsible for strategizing, planning, and executing business plans to achieve revenue targets while ensuring an exceptional dining experience. In additional to managing operations, the successful candidate must have a vested interest in the restaurants growth and success. This role requires an investment in the business and includes a shareholder position, creating an opportunity for you to play a key role in shaping the future of the restaurant as a co-owner.

1. Operations Management:

- Lead day-to-day operations, including food quality control, customer service, and inventory management.

- Establish and monitor performance metrics to ensure optimal service standards and operational efficiency.

- Implement and oversee health, safety, and hygiene regulations in accordance with Singaporean standards.

2. Team Leadership & Development:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Foster a positive work culture, encouraging high morale and teamwork.

- Conduct performance evaluations and manage staff schedules to ensure adequate staffing.

3. Financial Oversight:

- Develop budgets and financial plans to achieve profitability goals.

- Monitor expenses, including food costs, labor, and overheads, to control costs without compromising quality.

- Analyze financial data and adjust strategies as needed to meet financial objectives.

4. Customer Experience & Service Excellence:

- Uphold standards in customer service, ensuring a memorable dining experience for all patrons.

- Respond to customer feedback and resolve issues in a timely and professional manner.

- Design and implement promotional campaigns, seasonal menus, and events to attract new customers.

5. Vendor & Supplier Relations:

- Maintain strong relationships with suppliers to ensure consistent quality and timely supply of ingredients, particularly authentic Sichuan ingredients.

- Negotiate contracts and manage purchasing activities to reduce costs while maintaining quality.

6. Marketing & Branding:

- Collaborate with marketing teams to promote the restaurant and strengthen brand presence.

- Identify growth opportunities and expand the restaurant’s customer base.

7. Strategic Planning:

- Develop long-term business strategies in alignment with the restaurant's vision and market trends.

- Explore expansion opportunities, such as opening additional outlets or developing new service offerings.

Requirements

Experience:

- Proven experience (5+ years) in an operational leadership role, preferably in the F&B sector, with an emphasis on Sichuan or Chinese cuisine.

- Track record of managing a high-end dining establishment in Singapore or a similar multicultural environment.

2. Skills:

- Strong leadership, interpersonal, and communication skills.

- Deep understanding of Sichuan cuisine, including ingredient sourcing and culinary techniques.

- Exceptional financial acumen with experience in budgeting, cost control, and financial analysis.

- Customer-focused mindset with a commitment to service excellence.

Responsibilities

QuickBooks Entry Management

• Update and maintain accurate financial entries from QuickBooks into local inventory and accounting systems.
• Perform timely reconciliation and ensure proper organization of financial records.

Printer & IT Equipment Maintenance

• Troubleshoot and conduct basic repairs on company printers and IT equipment.
• Support regular maintenance schedules to reduce equipment downtime and optimize performance.

Customer Inquiry Support

• Respond promptly and professionally to customer inquiries received via the website or email.
• Address customer questions, route requests to relevant departments, and follow up to ensure satisfaction.

Daily Operations Assistance

• Assist in packing, organizing, and preparing goods for shipment or delivery.
• Handle products safely and efficiently to maintain quality standards.

Monthly Stock Take

• Participate in monthly inventory counts to verify stock levels and identify discrepancies.
• Help organize and maintain accurate stock records to support inventory management.

Requirements

• Basic knowledge of QuickBooks or similar accounting software.
• Ability to troubleshoot and perform minor repairs on printers and IT equipment.
• Strong attention to detail and excellent organizational skills.
• Effective communication skills for customer service support.
• Ability to multitask and work efficiently in a fast-paced environment.
• Physical ability to lift and pack goods as needed.

Preferred Qualifications

• Previous experience in operations, customer support, or IT assistance.
• Familiarity with inventory management processes.

Position Type: Entry Level

Responsibilities:

• Handle port operations at PSA such as port clearance, DN, permit, UCI and other related port operations
• Perform physical checking of all vehicles entering the Export Processing Zone (EPZ)
• Assist to manage inventory
• Assist to manage warehouse space for better utilization
• Perform barcode scanning
• Inspect and take photos of all incoming vehicles before they enter storage site (as per requirement by Land Transport Authority (LTA) in operating the EPZ zone) and report to customer service officer if there is damage vehicles
• Shifting and sorting vehicles
• Perform basic vehicle maintenance (battery charging, tyre rotation etc)

Requirements:

• Minimum secondary school education
• Possess Class 3 license

Others:

• 5.5 days' work week
• Subsidized lunch
• Medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted