• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500
• 1 year contract yearly renewable

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500
• Contract role, yearly renew

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of F&B.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Senior Assistant Director of Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Senior Assistant Director of Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Director of F&B.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the F&B Management Team.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

POSITION SUMMARY

Manager, Project Management, RM Ops, APEC role will be the Project Lead for the APEC Business Intelligence Platform (PEAK) – a data, analysis and reporting solution for On-property and Above Property Consumer Operations Stakeholders in Asia Pacific Excluding China Region. The role will be responsible for technical and analytical support required in collaboration with external vendors to build the BI Platform, the role will include, but not limited to, Data ETL, Module framework, Dashboard Design & Build, User Testing & Training Material Development. The role will also drive and execute initiatives that help through ongoing enhancements and On/Above Property Execution.

In addition, will collaborate with the Director, Performance Analysis, and Sr. Director, APEC Revenue Management Operations.

CANDIDATE PROFILE

Education & Experience

• Bachelor’s degree from an accredited university in Business Administration, Hotel Management, or a quantitative discipline (finance, computer science, operations research, economics, mathematics, statistics, etc.)
• Min 5-7 years of relevant professional experience demonstrating progressive career growth and a pattern of exceptional performance
• Preferred: Working experience in Revenue Management/Sales/Marketing/Loyalty Programming domains or Travel & Hospitality industry

Skills and Knowledge

• Demonstrates a strong analytical ability, with knowledge of financial analysis, quantitative analysis, statistical tools and economic concepts
• Strength in strategic planning, and data storytelling to help communicate key insights and strategies to Senior leadership in a clear, simple, and succinct manner
• Ability to digest large volumes of complex data/information, translate it into insights and actionable strategies for the discipline - to facilitate executive decision making
• Ability to work both as a team member and a team leader to achieve results in a teamwork environment
• Strong organizational and time management skills and proven ability to handle multi-task assignments
• Strong relationship and project management skills with the ability to independently manage multiple projects (data specifications, deadlines, and project requirements)
• Excellent command of the English language; with interpersonal, written and oral communication skills and the expertise of developing corporate communication for senior leadership

Technical skills and experience:

• Strong data analysis skills, including querying and manipulation of large quantities of data.
• Advanced skills in Microsoft Excel, Power Query, Power BI
• Working with SQL querying on databases (i.e. Snowflake cloud databases)

CORE WORK ACTIVITIES

• Provide support and maintain Regional dashboards, tools and reports used in data analysis and performance management
• Provide monthly analysis and executive communication to key Global & Regional Stakeholders, including but not limited to Topline Performance Updates and Market Share Trends
• Develop analytical approaches to support all key business processes throughout the year
• Develop measurement techniques to evaluate the effectiveness of performance-related initiatives
• Monitor, evaluate and contribute to the enhancement of the effectiveness of the revenue management systems and revenue management efforts
• Special projects, including ad hoc requests for information, analysis and recommendations relative to Revenue Management initiatives

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Analysis-The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data.
• Deductive Analysis-Interpreting numeric information within the context of business problems, accurately and/or appropriately combining available data for computation or interpretation.
• Inferential Analysis-Using trends and analysis to predict or project beyond presented information, making business-related decisions on the basis of available data, forming recommendations based on interpretation of data.
• Computer Skills-The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• Basic Salary + Fixed Allowances (UP$3300) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities :

• Perform banking services and attend to clients’ inquiries
• Prepare KYC reports and other periodic reports
• Review and assist in risk attribute assessments
• Assist in dealing with client’s trade orders and cross check for other CSM’s trade orders
• Support Team Head in management duties

Job Requirements :

• Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or any relevant discipline
• 5-8 years’ experience in financial industry
• Good knowledge of relevant financial products
• CACS, CFA preferred
• Effectively bilingual in English and Mandarin as the role requires communication with Chinese speaking colleagues in Hong Kong and Taiwan

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Operations Assistant (Counter Clerk)

The incumber is responsible for updating container movements and ensuring data accuracy and integrity. Manning the Container Depot Counter area by providing timely and efficient coordination to internal and external parties.

Responsibilities

· Update container movements.

· Perform data entry and maintain proper filling system.

· Collecting cash and issuing receipt.

· Liaise with external parties with issues pertaining to releasing/ pick-up of containers.

· Liaise internally to ensure smooth operations.

· Any adhoc duties assigned by your supervisor.

No working experience are welcome to apply as long as you fulfil the following requirements:

· PC literate

· Familiar with MS Word, MS Excel, etc.

· Demonstrate ability to handle work independently and efficiently with a strong customer service mindset.

· Possess effective organizational and follow-up skills, paying attention to detail.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

· Willing to perform OT

· Singaporeans only

Others:

• Permanent Role

• 5.5 days’ work week (Alternate Saturday off)

• AWS & Performance Bonus

• Medical & Insurance Benefits

• 2-way transport provided from Boon Lay MRT

We are hiring an Operations Executive for a well reputable Drybulk company in Singapore.

The role-

• Vessel type: Supramax and Handysize
• End to end operations

We are looking for-

• 1-2 years of experience in the Drybulk shipping industry
• Driven, ambitious and willing to learn
• Team player as you will be working closely in a team
• graduate in Maritime studies

What you will get-

• competitive market remuneration
• flexible working arrangements
• a strong team to build your experience in Drybulk Operations
• good prospective career progression

If this sounds like you, apply to this role and you will be reached out confidentially if your profile is suitable for us.

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

Responsibilities:

• Ensuring Incident Management processes, including escalation and notification, are followed effectively.
• Coordinating PIRs and RCAs for incidents, working with Problem Management to prevent recurrences.
• Monitoring service delivery and Service Level Agreements (SLAs), ensuring obligations are met and escalated.
• Managing Change Management activities and Driving service improvements to enhance customer satisfaction.
• Forecasting resource demand and planning service delivery to ensure efficiency.
• Managing account service issues and prioritizing work requests.
• Collaborating with the business to integrate new and improved services.
• Providing reporting and trend analysis to support the customer’s business.
• Analyzing client requirements and providing technical input for service delivery.
• Continuously improving the client's technical setup in collaboration with internal teams.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent practical experience).
• 5+ years of IT Outsourcing experience, encompassing multiple fields.
• Expertise in Technical Infrastructure implementation and Strong Project Management skill set.
• In-depth understanding of IT Outsourcing Services and operation coordination.
• Proven People Management skills.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Job Descriptions:

• Conduct regular checks to ensure building facilities are maintained at high standards
• Carry out minor repairs / trouble shooting works
• Attend to tenants’ requests for maintenance related matters
• Able to carry out works (e.g. painting, carpentry work etc. when necessary)
• Perform any other duties as assigned

Job Requirements:-

• NTC 2/3 or NITEC in Mechanical / Electric / Building
• Computer skills in MS Words and Excel
• At least 1-year relevant working experience in maintenance of M & E systems and building facilities and implementing improvement works

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

Objectives of this role

• Lead the planning and execution of an event, keeping in mind the role of a banquet manager
• Stand by the vision and ethos of the company, while planning any event
• Liaise with the banquet sales manager and director at all times
• Devise actionable plans to stay under budget
• Adhere strictly to the schedules and timelines as a banquet event manager

Responsibilities

• Plan the number of waiters, servers and other staff required as the director of banquets
• Monitor the placement of tables, décor, chairs and cutlery of an event, as per the theme and standards that are pre-defined
• Ensure that the documentation of the schedule and timelines are in place
• Collaborate with the chef and brief them on the various meal courses
• Negotiate with various vendors and train the banqueting assistants to do the same
• Adhere to local laws and regulations while executing the banquet manager's responsibilities

Required skills and qualifications

• Prior experience working as a banquet manager, assistant banquet manager, or in the hotel industry
• Certificate or diploma in catering, hospitality or a similar discipline
• In-depth understanding of the hospitality industry and its common practices
• Impeccable decision-making skills and the ability to work long hours
• Able to work on public holidays or weekend.

Preferred skills and qualifications

• Bachelor’s degree in catering or hospitality
• Knowledge of common catering management software
• Outstanding negotiation and organisational skills

• Global Hedge Fund
• Central Office Location and Flexible Working Arrangement
• Opportunites to Learn and Grow

Our client, a global hedge fund, is expanding their Operations team who is responsible for trade lifecycle management, front office query eesolution, reconciliation, and reporting. The scope includes execution of trade life cycle events such as NDF fixings, option exercise, expiry of futures/swap positions, and more.

Our Ideal Candidate:

• 2-7 years of Hedge Fund Operations experience
• Strong knoweldge of Equities
• Working experience in VBA or Python
• Excellent communication skills and attitude

If you believe you fit the requirements for the role, please click "Apply"
Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

• An operations manager for piling work may be responsible for managing project operations Budgeting: Managing the operational budget, cost, and productivity
• Machinery: Managing the productivity and maintenance records of machinery
• Communication: Liaising between clients and internal stakeholders
• Strategy: Developing and implementing strategies to promote departmental growth
• Business plans: Creating business plans to achieve goals and objectives set by the board of directors

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Work experience that can be demonstrated to be applicable to the duties listed on the job description required. ● Successful implementation of business management principles, organizational structure, workflow, and operating procedures. ● Demonstrated ability to adhere to budget, providing cost estimating, and implementing fiscal management principles and procedures. ● Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community. ● Skilled in evaluating and revising operations and procedures in response to organizational change. ● Ability to communicate effectively orally and in writing with administration, staff, volunteers, clients, and external individuals and entities. ● Ability to maintain strict confidentiality. ● Strong knowledge of and experience with network planning and administration for all aspects of IT network infrastructure, including installations, maintenance, network equipment, servers, and software applications. Ability to bring in reliable, durable, and cost-effective solutions for all IT related needs. ● Demonstrated experience of facility management and maintenance. ● Detailed knowledge of building & clinic regulations including OSHA and HIPAA. ● Demonstrated knowledge of the principles and practices of human resources, personnel administration, including such functions as payroll processing, placement and training, and employee relations

• Assist Workplace Safety and Health (WSH) department in assigning roles and responsibilities to key personnel in emergencies pertaining to safety in the workplace.
• Collaborate with quality management team to identify operational processes to be prioritised for quality improvements.
• Ensure the business goals, customer requirements and maintenance plans are achieved and that the resources capacity meets the order winning plans.
• Establish operational management policies that adhere to Workplace Safety and Health (WSH) guidelines.
• Identify areas for technology and machinery improvements.
• Implement policies based on assigned performance measurement standards and indicators.
• Lead and engage employees in daily management to drive sustainable, continuous improvements in safety, quality and productivity, and to ensure on-time delivery.
• Lead incident investigations arising from non-compliance with Workplace Safety and Health (WSH) procedures.
• Lead negotiations with key suppliers and vendors.
• Lead transition to re-direct resources, procedural changes in sub-function workflows and cross-functional operations.
• Liaise with quality management teams to ensure operational adherence to quality management policies.
• Manage career development for operations team.
• Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.
• Manage strategic relationships with internal and external partners and vendors.
• Manage the performance and development process for all direct reports, including providing coaching and development opportunities that will allow each individual's potential to be maximised and used effectively.
• Maximise productivity within the maintenance environment through sound scheduling and planning.
• Monitor organisational preparation for internal and external operational Workplace Safety and Health (WSH) audits.
• Promote overall governance of safety and quality management of the work team - in the documentation and in the workplace.
• Provide leadership, guidance and direction to the section managers across functional areas.
• Review work capacity requirements to identify potential areas of new business opportunities.

• Well Established Company
• Basic up to $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kent Ridge
• Working hours: 9.00am - 6.00pm (Monday - Friday)

Job Description:

• Oversee day-to-day operations in the international freight forwarding industry, ensuring efficient and cost-effective processes.
• Demonstrate a strong understanding of business operation processes, including import/export logistics, and the ability to analyze and optimize cost structures.
• Provide orresponding quotation and solution according to customer requirements.
• Respond promptly to customer inquiries, resolve problems, and address complaints to maintain high customer satisfaction.
• Work closely with cross-functional teams to ensure smooth operations, timely delivery, and accurate documentation for international shipments.
• Any other ad hoc duties as assigned.

Requirement:

• Diploma in logistic related profession with experience of import & export trade will be a plus.
• Bilingual in English and Mandarin to liaise with suppliers from China.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

The Case Manager for the Youth Service plays a pivotal role in driving positive change for individuals, families, and communities facing transitional challenges. This position involves providing direct services to clients and facilitating rehabilitation and reintegration efforts.

JOIN US if you are a strong team player looking for a career in youth rehabilitation and community work.

The primary scope of this role focuses on the Reformative Training Centre (Singapore Prison Service), with opportunities to engage in community outreach programs, the Singapore Boys’ Home, and other initiatives assigned by the Head of Department.

The Case Manager will be responsible for developing and implementing intervention plans based on professional knowledge, conducting casework, and leading various community development activities.

Key Responsibilities:

· Build and maintain professional relationships with clients and their families/caregivers.

· Conduct intake assessments to identify client needs and develop tailored intervention plans.

· Manage case plans, including regular reviews, follow-ups, and accurate documentation.

· Facilitate group programs, including psycho-educational and therapeutic sessions.

· Collaborate with external agencies for effective case management.

· Supervise and mentor junior staff and interns.

· Participate in professional supervision and undertake additional duties as assigned.

Requirements

· A minimum of a graduate diploma or degree in Social Work, Counselling, Psychology, Sociology, or a related field. A diploma in the same field with strong relevant experience may be considered.

· At least two years of case management experience, with a focus on at-risk youth, is highly preferred.

· Ability to work within time-based programs to achieve desired outcomes.

· Self-motivated, able to work independently, and an effective team player.

· Excellent interpersonal and communication skills for working with youth-at-risk, young offenders, and their families.

· Skilled in case assessment, engagement, intervention planning, and prompt reporting.

· Experience designing, planning, implementing, and managing group work and programs, particularly in prison, youth centre, or residential facility settings.

· Knowledge of community trends and best practices to improve program impact.

· Preferably trained in FAST (Family and Adult Support Tool) and/or YLS/CMI (Youth Level of Service/Case Management Inventory).

· Proficiency in English; ability to converse in Mandarin and/or Malay is a plus.

· Only Singaporeans

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Handle sales independently
• Conduct sales viewing
• Making appointments for sales viewings
• Creating new leads and follow-up on sales leads
• Build on existing network to enlarge base
• Marketing with partners/agents
• Able to create marketing programmes
• Able to meet sales quota
• Handle and submit sales reporting
• Manage lead distribution & handle daily operations

Job Requirements

• Min 3 years of working experience
• Flexible approach and able to work as a team
• Able to grow the centre business
• Positive-looking & self-driven
• Mandarin-speaking candidates are preferred as this position requires candidate to serve Mandarin-speaking clients
• Female working environment

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Job Scopes & Responsibilities

• To handle all operational matters for assigned TC / VC vessels from start to completion.
• To ensure voyage instructions are communicated effectively.
• Plan and manage all voyage aspects and requirements including cargo stowage, and cargo operations, agency appointments, prepare LOI and resolve any issues arising.
• Manage port calls and all vessel expenses related to commercial operations.
• Monitor bunkers consumption and speed.
• To perform post-fixture activities such as handling freight invoice, demurrage/despatch and verify port disbursement accounts.
• Ensure timely and accurate input into IMOS and company’s software system.
• Other works as assigned by the management.

Requirements (Knowledge, Skills, Abilities & Qualifications)

• Minimum Degree in Maritime Studies or Logistics or in relevant discipline.
• Excellent Written and verbal communication skills.
• Team player.
• Quick to response.
• candidates with no experience are welcome to apply.

Job Purpose

The Strategy & Operations Executive will support the Manager in operational tasks and contribute as a member of the dynamic retail leasing team. This role ensures that the company's operations and business transactions comply with all relevant legal and internal guidelines while achieving the organization’s goal.

This role involves managing and documentation submissions, coordinating with internal departments, and maintaining policies while streamlining and gatekeeping new processes to ensure leasing’s compliance with regulations and uphold a culture of integrity.

Responsibilities

• Support Manager in ensuring all leasing documentation is completed and complies with internal policies and regulatory guidelines.
• Identify and rectified/mitigate any potential risk within leasing operations.
• Review and enhance operational workflow and compliance policies for better efficiency and productivity.
• Support in creating training materials and conducting sessions to promote compliance awareness among leasing and related teams.
• Coordinate and manage stakeholders’ agendas for department meetings and follow-up actions.
• Prepare and ensure timely submission of compliance audits and regulatory report to management.

*In addition to the above Job Scope, the candidate will be exposed to other inter-department projects and any ad hoc duties.

Qualifications & Work Experience

We are looking for candidates with preferably 1-2 years’ experience in Retail Operations, Compliance and/or Auditing. Fresh diploma graduates with a diploma in any Accountancy, Business, or related fields are welcome to apply.

Skills

• Detail-oriented and a high level of accuracy in documentation and reporting.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Excellent analytical and technological proficiency, capable of managing in-house compliance systems, identifying operational gaps and optimizing workflows.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Operations Executive / Trade Support

This role offers professional career development opportunities with renowned global Agri-commodities trader, Agrocorp International Pte Ltd (Agrocorp). The Company has a significant presence in the primary origination and buyer markets such as Canada, West Africa, China, Turkey, the Middle East, India, Bangladesh, and Vietnam among many others. With more than 3 decades of active engagement in the market driven by solid values, a clear vision, and a nice culture, we seek to strengthen further our commitment towards being a responsible global player in nourishing an ever-changing world. To support us in this high-priority function, we are looking for a talented and experienced professional to be based in our Singapore HQ to take on the role of:

Key responsibilities of this role entail:

• Able to prepare a full set of shipping documents by Letters of Credit and contractual requirements.
• Ensure shipping documents, including Letters of Credit, are set up/received on time as per contracts and for negotiation.
• The capability to handle shipments by bulk vessels is required.
• Work closely with the Team head, Traders, Origination desks, and Shipping desk.
• Supervising and coordinating operations activities.
• Provide leadership and guidance to the Team and be involved in executing high-risk, large-value contracts in a very hands-on way.

Required Experience/Background

• A minimum GCE ‘A’ level/Diploma in International Trade in Import & Export would be an advantage.
• 4 to 6 years of experience in an Agri-Business/Trading Company (ideally dealing with soft commodities).
• Strong communication skills.
• Good working knowledge of MS Word & Excel.
• Knowledge of GAFTA and FOSFA will be an advantage.
• Intensive experience in ICC rules for Letters of Credit is compulsory.
• Knowledge of Incoterms and International trade.
• Good understanding of commodity trading.
• Strong attention to detail, organized, analytical mind, independent thinker.

The Warehouse Operations Coordinator plays a pivotal role in ensuring the smooth execution of logistics and warehouse operations. This role requires expertise in coordinating delivery routes, providing exceptional customer service, supervising warehouse processes, and maintaining accurate records of inventory and operational data.

Job Description:-

• Record, compile, and organize delivery data, including fees and costs, ensuring accuracy and compliance with company standards.
• Maintain detailed logs of warehouse operations and delivery performance metrics.
  Warehouse Fulfillment Oversight
• Supervise fulfillment processes to ensure adherence to operational workflows and quality standards.
• Manage inventory levels and maintain accurate inventory records to support efficient operations.
• Fulfillment Customer Service
• Provide exceptional customer support for fulfillment services, addressing concerns and resolving issues promptly.
• Collaborate with internal teams to improve customer satisfaction and operational efficiency.

Requirement:

Proven experience in logistics coordination, warehouse operations, or a related field.
Strong organizational and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills to interact with clients, drivers, and team members.
Proficiency in using logistics management systems and data analysis tools.
Ability to work under pressure and handle multiple tasks simultaneously.

Preferred Qualifications:

Familiarity with inventory management systems and warehouse workflows.
Experience in customer service or client management in a logistics context.

The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.