Key Responsibilities:

• Campaign Planning & Execution: Recommend, execute, and optimize marketing campaigns across digital and social media to reach target audiences effectively.
• Content Creation: Create compelling content, including social media posts, email campaigns, blog articles, and promotional materials.
• Social Media Management: Oversee social media presence, including content creation, posting schedules, community engagement, and performance tracking.
• SEO & SEM: Assist in implementing SEO and paid advertising strategies to increase website traffic, improve search engine rankings, and maximize ROI.
• Brand Management: Support brand-building initiatives and ensure consistent messaging across all channels.
• Data Analysis & Reporting: Track, analyze, and report on key metrics for campaign performance and overall brand reach. Use insights to optimize future campaigns. Update daily Sales Tracker and Customer Database

Partnerships & Collaborations: Identify and coordinate partnership opportunities, influencer collaborations, and sponsorships to enhance brand exposure.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

Assist immediate supervisor in meeting production output.

Play a critical role in assembly operations and lead a team of technicians.

Drive operation excellence to meet operational requirements product on-time delivery and contractual as well as quality and safety compliance.

Spearhead Continuous Improvement projects as well as Ensure compliance with quality standards and regulations

Promote a safety culture within the production team and coordinate all environmental health and safety issues for the business unit to ensure a safe workplace.

Able to work 6 days.

Perform AP/AR function.

More than 5 years of experience

accept weekend overtime

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

Job title: Account Executive

Reporting: To Financial Controller

Requirement:

- Minimum Diploma in Accounting

- Minimum 3 years relevant working experience

- Good communication skills

- A good team player who can also work independently

- Proactive and positive working attitude

- Knowledge of Navision system will be an added advantage

Job Description:

- Handling full set of accounts for multiple entities

- Issuing invoices to customers

- Verifying vendor invoices and seek necessary approvals

- Maintaining inventory reports

- Reconciliation of Paypal, Cash and bank transactions in the backoffice

- Liaising with auditors and preparing audit schedules for year-end closing

- Processing backoffice payouts, including crediting and debiting the user accounts in the backoffice

- Extracting monthly report from the backoffice and analyzing the transactions

- Reviewing Payroll and preparing CPF contributions

- Support Financial Controller with ad-hoc reporting

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

sales supervisor's job is to ensure a sales team meets or exceeds its sales goals. They also provide leadership and support to the team, and work with other departments to align sales strategies with the company's goals.

Responsibilities

• Set goals: Set sales goals and quotas, and communicate them to the team
• Monitor performance: Track sales performance and provide feedback to team members
• Train and motivate: Select, train, and motivate the sales team
• Coach: Provide coaching and process improvement to team members
• Manage inventory: Maintain inventory, order merchandise, and ensure items are in stock
• Manage schedules: Organize and distribute staff schedules
• Provide customer service: Ensure customer satisfaction and solve customer complaints
• Work with other departments: Work with other departments to ensure sales strategies align with business objectives
• Communicate: Act as a liaison between the sales team and upper management
• Provide insights: Provide insights into market trends, customer feedback, and team performance

Skills Strong organizational and leadership skills, Excellent communication and interpersonal skills, Ability to multitask, Ability to learn a variety of job descriptions, and Familiarity with company policies and legal guidelines.

What you will do:

1. Talent Acquisition Support

• Manage end to end campus recruitment for internship roles
• Assist in recruitment process such as interview arrangements, offer stage, internal procedures
• Facilitate in new hire onboarding and orientation
• Regular reports on recruitment activities, including candidate pipelines, time-to-fill, and source effectiveness.
• Develop and maintain relationships with educational institutions to enhance our talent pipeline
• Maintain accurate and up-to-date documentation related to recruitment

2. Compensation & Benefits

• Monthly payroll processing
• Consolidate attendance records, leave records, and other relevant data to ensure accuracy of payroll processing.
• Address payroll-related inquiries from employees and provide assistance in resolving issues.
• Collaborate with finance department to reconcile payroll discrepancies and ensure compliance with regulations
• Attend to queries on benefits related

3. Employee Engagement

• Involved in planning, organizing and execution of employee engagement activities, such as team-building events, employee recognition programs, and wellness initiatives.
• Contribute ideas to enhance the employee experience and promote a positive workplace culture.
• Collect feedback from employees through surveys

4. Administrative HR

• Maintaining employee records, updating HRIS databases, and preparing HR documents such as reports, letters and employment contracts.
• Work pass related mattersInternal communications to employees and responding to MOM surveys
• Assist in offboarding process of leaving employee
• Support in ad-hoc HR projects, initiatives and related matters as assigned.

Who you are:

• Diploma/Degree in Human Resource or HR certificate
• Prior experience in SG payroll
• Experience in talent acquisition is a plus
• Well organised with high level of professionalism, integrity, and confidentiality.
• Good knowledge of MOM employment law and work pass regulations
• Strong communication and interpersonal skills
• Ability to prioritise tasks and manage time effectively in a fast-paced environment
• Proactive, positive and a team player
• Well versed in MS Office

Job Objectives

• The role is to provide administrative support to the Chief Investment Officer (CIO) and General Manger (GM) (Investment) alongside general office management duties primarily, and to provide additional support to company team members as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently.
• The candidate is required to have strong organisational and communication skills, be detail oriented, and have good interpersonal skills.
• The role also requires the ability to handle sensitive and confidential information, and have a flexible attitude with a willingness to occasionally be on call outside of office hours.

Job Responsibilities

1. Work supporting the Chief Investment Officer and GM (Investment):

• Calendar management - professional scheduling of internal and external meetings
• Answering phones, screening of calls and directing to the appropriate person.
• Support in email correspondence where required.
• Manage and arrange work travel logistics and activities, including accommodations, transportation, and meals.
• Preparation of travel expense claims
• Booking of meeting rooms.
• Printing and binding of research materials.
• Format information for internal and external communication – presentations, reports, memos.
• Run ad-hoc errands as requested.

2. General administration and office management duties:

• Provide administrative and office support, including the purchase and maintenance of office stationery inventory, printing and binding materials.
• General administration duties such as filing, scanning documents, faxing.
• Coordinate with support staff to ensure office cleanliness is upkept.
• Organize team communications and plan events, both internal and off-site.
• Preparation of travel expense claims and travel insurance arrangements (where required) for equity analysts.

Requirements

• 5 or more years of experience in administrative roles reporting directly to senior management.
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office productivity tools and an aptitude for learning new software and systems.
• Ability to maintain confidentiality of information related to the company and its employees.

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

CENTRAL REGION - Near shenton way

• Must have shipping industry experience
• Basic + AWS + VB

Job purpose

The Corporate Branding & Strategy Division has been newly established to enhance MOL's branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

With over 10 group companies in Singapore, MOL (Asia Oceania) Pte. Ltd. (MOLAO) serves as a key regional hub, supporting group companies in Southeast Asia and Oceania.

The Assistant Manager in the Corporate Branding & Strategy Division will work closely with direct manager to develop and execute communication plans by following strategy and direction. Our primary mission is to enhance brand value and build a positive reputation for the MOL brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Duties and Responsibilities

Branding

• Collaborate with managers to develop and execute brand communication plans.
• Create, manage, and update brand communication guidelines and workflows.
• Execute brand communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Develop, manage, and update regional branded materials and global assets provided by HQ (Tokyo).

External Communication

• Develop and manage annual communication plans and projects.
• Execute communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Research, propose, and implement new or improved communication methods (e.g., website, regional social media strategies, and other touchpoints).

Internal Communication

• Develop and execute internal communication plans, including events, to enhance transparency and engagement.
• Foster employee understanding of MOL's brand value, operations, talents, and opportunities across Asia and Oceania.

Crisis Communication

• Follow crisis procedures as instructed by GHQ.
• Support GHQ upon request.
• Provide regional crisis communication guidance and training to employees.

Manage relevant outsources and partners:

• Lead and/or assisting to manage outsourced vendors and partners to execute communication plans, ensuring adherence to schedule and budget.

Job Requirements

• Degree or diploma in communication, branding, marketing, or a relevant field (advantageous).
• Must hv experience in shipping industry
• Digital Communication: Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Diploma or Degree Holder

Good knowledge of social media platforms including Facebook, Instagram, TikTok & Youtube

Proficiency in social media advertising tools, graphic design

Proficient in Excel, PowerPoint, Canva and other video editing apps

Experience with marketplace - Shopee, Lazada

Manage day to day e-commerce orders and operations

Assist with uploading new products to various marketplace and website

Create artwork for posters, displays and videos for social media stories

Assist the Marketing and Sales Department in maintaining and preparation of sales reports,

business presentations and maintaining updated pricelists

Be actively involved in creating, updating contents for social media and listings

Perform administrative duties and fulfil any other responsibilities as and when required

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri 8.30am - 6pm

JOB DESCRIPTION

1. Plan and execute risk-based process audits and ensure timely completion of audit assignments according to the annual audit plan.

2. Assess adequacy and effectiveness of internal controls, and compliance with policies and procedures.

3. Gather relevant audit evidence and document in audit working papers to support audit findings and conclusion.

4. Identify control gaps and make practicable recommendations to mitigate risks, improve the processes and strengthen the internal controls.

5. Prepare draft audit report and communicate with process owners and key stakeholders on audit findings and recommended action plan.

6. Monitor and follow up on the implementation of audit recommendation and agreed action plan.

7. Engage internal stakeholders for process improvements and control enhancements. 8. Any other duties as and when reasonably assigned by the Management

REQUIREMENTS

 Diploma/ Degree in Accountancy or equivalent professional qualification.

 Minimum 2 years of relevant experience in internal audit and/or financial, operational, compliance audit.

 Good knowledge of internal control and risk assessment framework.

 Meticulous self-starter with good analytical and problem-solving skills.

 Strong interpersonal skills with proven ability to build good working relationship with all levels of stakeholders.

 Good team player with the ability to work independently and to meet timeline.

 Knowledge and experience with Audit Analytics Software will be an added advantage.

 Entry Level with keen interest to establish a career in internal auditing are welcome to apply

 This role may require to communicate with China

Mon To Fri 9am to 5.30pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri 8.30am - 6pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Executive role for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon to Fri: 8:30am to 5:30pm

Operations Executive / Trade Support

This role offers professional career development opportunities with renowned global Agri-commodities trader, Agrocorp International Pte Ltd (Agrocorp). The Company has a significant presence in the primary origination and buyer markets such as Canada, West Africa, China, Turkey, the Middle East, India, Bangladesh, and Vietnam among many others. With more than 3 decades of active engagement in the market driven by solid values, a clear vision, and a nice culture, we seek to strengthen further our commitment towards being a responsible global player in nourishing an ever-changing world. To support us in this high-priority function, we are looking for a talented and experienced professional to be based in our Singapore HQ to take on the role of:

Key responsibilities of this role entail:

• Able to prepare a full set of shipping documents by Letters of Credit and contractual requirements.
• Ensure shipping documents, including Letters of Credit, are set up/received on time as per contracts and for negotiation.
• The capability to handle shipments by bulk vessels is required.
• Work closely with the Team head, Traders, Origination desks, and Shipping desk.
• Supervising and coordinating operations activities.
• Provide leadership and guidance to the Team and be involved in executing high-risk, large-value contracts in a very hands-on way.

Required Experience/Background

• A minimum GCE ‘A’ level/Diploma in International Trade in Import & Export would be an advantage.
• 4 to 6 years of experience in an Agri-Business/Trading Company (ideally dealing with soft commodities).
• Strong communication skills.
• Good working knowledge of MS Word & Excel.
• Knowledge of GAFTA and FOSFA will be an advantage.
• Intensive experience in ICC rules for Letters of Credit is compulsory.
• Knowledge of Incoterms and International trade.
• Good understanding of commodity trading.
• Strong attention to detail, organized, analytical mind, independent thinker.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

• Salary up to $5,000 with Bonus
• Location at Ubi
• Customer Service experience is a MUST

Responsibilities:

• Build and maintain long-term relationships with leasing clients, serving as the primary point of contact for all service needs.
• Proactively assess customer satisfaction, address concerns, and implement solutions to enhance service experiences.
• Ensure seamless service delivery, including timely vehicle maintenance and adherence to customer service standards tailored to the leasing business.
• Conduct surveys and present findings to guide service enhancement strategies.
• Lead initiatives like loyalty programs, appreciation events, and customer engagement programs to foster client loyalty and community building.
• Provide training and coaching to staff on customer service standards, effective communication, and problem-solving techniques.

Requirements:

• At least Diploma in Business related field
• Minimum 3 years of experience in customer service or customer relationship management

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Working hours: Mon to Fri, 9am to 6pm