Shipping Assistant

Location - Anson Road, International Plaza,079903

We are seeking a motivated and detail-oriented Junior Finance Executive to support our financial operations. This role offers excellent opportunities for learning and growth in a dynamic environment.

Key Responsibilities:

• Assist in managing the full set of accounts, including data entry, bookkeeping, and reconciliation of financial transactions.
• Handle payroll processing and account payables to ensure timely and accurate payments.
• Prepare financial statements and GST (Goods and Services Tax) submissions while ensuring compliance with tax regulations.
• Work with external auditors during audit processes, ensuring proper documentation.
• Maintain accurate financial records and ensure compliance with company policies.
• Collaborate with the in-house tech team to align the online management system with accounting principles and regulations in Singapore.
• Assist in evaluating and implementing new financial management systems, including supporting platform migrations.
• Contribute to streamlining financial processes by implementing appropriate tools and technologies.

Requirements:

• Diploma in Accounting, Finance, or a related field.
• 1-2 years of experience in bookkeeping, payroll, reconciliation, or similar financial roles.
• Familiarity with MYOB software is an advantage.
• Proficiency in Microsoft Excel and basic financial management tools.
• Knowledge of accounting standards and tax regulations in Singapore (exposure to China, Vietnam, or Thailand regulations is a bonus).
• Strong attention to detail and organizational skills.
• Ability to work collaboratively and adapt to a fast-paced environment.
• A willingness to learn and grow within the role.

Global Business AI Pte. Ltd., a cutting-edge technology startup, is seeking an innovative and visionary Chief Executive Officer to lead our company through its next phase of growth. As the CEO, you will be responsible for setting strategic direction, driving innovation, and leading our team to new heights in the tech industry.

Key Responsibilities:

- Strategic Leadership: Develop and implement a robust strategic plan to advance the company’s mission and objectives, leading to sustainable growth.

- Operational Excellence: Oversee the company’s operations, ensuring efficient and effective management of resources, processes, and people.

- Financial Management: Direct the fiscal activities of the organization, including budgeting, reporting, and audit, ensuring financial strength and viability.

- Team Leadership and Development: Build and maintain a high-performing management team; foster a culture of excellence, innovation, and continuous improvement.

- Stakeholder Relations: Act as the primary spokesperson for the company, effectively communicating with shareholders, investors, customers, and the public.

- Innovation and Product Development: Drive the development of cutting-edge products and services, ensuring the company stays at the forefront of technological advancements.

- Market Expansion: Identify and capitalize on new business opportunities, expanding market presence and customer base.

- Compliance and Risk Management: Ensure adherence to legal and regulatory requirements, managing risks to the company’s assets and reputation.

Qualifications:

• Proven experience as a CEO or in a similar executive role within the technology sector.

• Demonstrable competency in strategic planning and business development.

• Strong understanding of finance, performance management principles, and corporate governance best practices.

• Excellent organizational and leadership skills, with a track record of successfully leading and scaling tech startups.

• Strong communication and public speaking skills.

• Innovative thinker with a strong technical background.

• MBA or other relevant graduate degree preferred.

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths and seniors so that they go on to create a positive impact in their community and society.

New Life Children Programme is a specialised service catered to K2 to P4 children. Our missional purpose is to nurture children to be confident and compassionate individuals.

We are looking for individuals who are dedicated and passionate in working with children as well as partnering with parents, volunteers and other stakeholders in supporting the children’s development.

Roles and responsibilities

· Plan, execute, monitor, and evaluate literacy and numeracy programmes to support children’s learning.

· Conduct assessment for entry and exit from programme, and referral to other services or agencies when appropriate.

· Build positive and close working relationships with children, parents and relevant stakeholders.

· Conduct volunteer training on-site and online and provide support to volunteers.

· Plan and organize learning journeys, meet-the-parents sessions, graduation ceremonies and other programme events.

Job Requirements

· Polytechnic diploma or bachelor’s degree in Education, Community Development, Social Work or related field.

· Passion for literacy, numeracy, and community development.

· Service-oriented, passionate about working with children and families.

· Team player, able to take initiative, and adaptable to changes.

· Experience in working with children, and programme management is an advantage.

· Proficiency in Microsoft Office, and other basic project management tools.

· Able to work on regular weeknights, and occasional weekends.

· Combination of office-based work, and conduct on-site programme

CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.​

YOUR ROLE

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

WHAT YOU ARE GOING TO DO

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.
• Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required
• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

WHAT ARE WE LOOKING FOR?

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

CEVA Logistics is a vast global business of 110,000 employees, representing every race, gender, marital status, sexual orientation, disability, age, religion or belief, nationality and ethnicity.​

We recognize that people from different backgrounds and with different experiences and skills contribute new knowledge and perspectives that improve our service offerings and business practices and strengthen relationships with our diverse customers.​

We work to provide a positive environment in which every employee feels valued and respected and is supported in reaching their full potential. We walk the talk.

Location:
Yishun Innova Junior College (YIJC)
3 Yishun Ring Road, Singapore 768675

Employment Type:
Full-time, Contract (1 April 2025 – 31 December 2025, with an option to extend for an additional 12 months)

Working Hours:

• Monday to Thursday: 7:30 AM to 5:00 PM (inclusive of a 1-hour lunch break)
• Friday: 7:30 AM to 4:30 PM (inclusive of a 1-hour lunch break)
• No work on Saturdays, Sundays, and public holidays

Job Purpose:
The Audio Visual (AV) Executive will support AV operations and administrative functions at Yishun Innova Junior College (YIJC), ensuring smooth technical support for events, classroom activities, and digital learning environments.

Key Responsibilities:

AV Operations and Maintenance:

• Manage and maintain AV resources, systems, and equipment in the school.
• Provide AV technical support for school events, classroom activities, and other initiatives.

Inventory and Procurement:

• Perform AV inventory management and coordinate maintenance with vendors.
• Oversee the procurement of AV resources as required.

Broadcast and Digital Learning Support

• Assist in school broadcasting activities, such as managing the TV Broadcast System.
• Support the digital learning environment, including operating lecture recording systems.

1. Student Guidance and Supervision:

• Guide and supervise students in the operation of Public Address / Sound & Lighting systems.

1. Other Duties:

• Undertake other AV-related tasks as assigned by school management.

Qualifications and Skills:

Educational Requirements:

• Higher Nitec in Info-Comm Technology, Engineering, or a related field.

Technical Skills:

• Proficiency in MS Word, Excel, and PowerPoint.
• Strong audio-visual skills with familiarity in tools, software, hardware, and equipment used in the AV industry.

Experience:

• Minimum of 3 years of experience in a related field.
  
  

Corporate Communication Executive (Marketing/ Contract)

12 Months Contract

Location: Commonwealth

Industry: Chemicals / Consumer Goods

Salary: Up to $4000 depending on experience

Responsibilities:

• External communications: Media relations, stakeholder communications (e.g. industry and governmental organizations)
• Digital communications:
• Internal: News Hub, Yammer, digital signage, digital asset management, SharePoint
• External: company Websites, social media, stakeholder social media
• Strategic communications: Leadership communication, issues management, change communications
• Internal communications: Corporate publications, corporate events (e.g. employee town hall, Company Day)
• Establish and cultivate relationships with key media contacts and drive image positioning with regular media interaction.
• Create opportunities for positive media exposures and corporate positioning with key stakeholders.
• Increase engagement with digital media and integrate the Company Corporate Websites and social media as part of the external communications strategy and tools.
• Preparation of media and briefing documents, such as like press releases, Q+A documents, fact sheets, speeches and presentations in line with corporate key messages.
• Steer and implement 360-degree sustainability communication and events on a project basis.
• Support Crisis Communications program that complements the Company Crisis Management plan to ensure clear, timely and orderly communications in time of crisis, product recall or related issues that require fast and unified responses to internal and external audiences.
• Support internal communication publications, engagements and events.

Lim Pey Chyi (Apple) – [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

We are seeking a Senior Marketing Executive to lead marketing initiatives and drive project success. The ideal candidate is creative, innovative, skilled in project management, and experienced in B2B marketing for product launch and event planning. This role involves leading projects and managing key agencies.

Key Responsibilities:

• Work with agencies to deliver marketing campaigns on time and within budget.
• Develop and execute effective B2B marketing strategies.
• Plan and execute events such as trade shows and product launches.
• Lead multiple marketing projects from start to finish.
• Propose creative ideas to enhance brand visibility.
• Oversee social media and website marketing efforts.

Requirements:

• Bachelors degree in Marketing, Business, or a related field.
• More than 5 years of experience in marketing, focusing on B2B account, and project management.
• Proven ability to manage agencies and deliver successful campaigns.
• Strong event planning and execution experience.
• Knowledge of social media and website marketing.
• High energy, assertive, and proactive personality.
• Creative thinker with excellent multitasking and communication skills.

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application, you consent to us collecting, using, and disclosing your personal data for job search purposes and/or other services which you have agreed for us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782 (Cultivar Asia Pte Ltd)

Personnel Number: (R24123795) Benjamin Woo

Email: [email protected]

Responsibilities

• Manage end-to-end recruitment, eg. advertise, conduct in-take meeting, screen applications, arrange interviews, etc.
• Partner closely with hiring managers to understand their hiring needs, job requirements, and team dynamics.
• Source candidates through various channels (job boards, social media, networking events, career fairs, etc) and explore new sourcing channels to build pipeline of talent
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities
• Maintain accurate and up-to-date records of recruitment activity & proper documentation of employee records
• Assist with day-to-day operations of the HR functions and duties including general office admin
• Support the development and implementation of HR initiatives and systems
• Undertake other ad-hoc duties as assigned

Requirements

• Minimum Degree holder, preferably in Human Resource Management
• 3 to 5 years of relevant experience
• Possess good organisational, communication & interpersonal skills
• Good organisational skills
• Detail-orientated, meticulous, and conscientious
• Tech Savvy and proficient in basic computer applications, including Outlook, Microsoft Office, etc

Work Location: Henderson Road

*Hybrid work arrangement available: to work remotely 2-3 days per week and report to office 2-3 days per week.

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Scope:

• Perform general accounting functions (eg. Revenue accounting, payable processing, billings and preparation of monthly management reports, etc
• Facilitate the annual financial audit field work
• Assist in generation of additional reports for annual Strategic Business Planning, Budgeting Exercise and Half-Year Review, annual tax queries
• Perform bank reconciliation
• Prepare monthly audit schedules, management reports and quarterly GST return
• Coordinate with various centre and departments

Job Requirements:

• Singaporeans Only
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Diploma holder with at least 5 years’ or degree with 2-3 years’ experience in the related field is required for this position
• Preferably specialized in Finance - General/Cost Accounting or equivalent.
• Value added; has the knowledge for AIMS/SMART System

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Admin Executive
• Working Location: Gul Circle
• Working Hours: 5 days (Mon – Fri, 8.30am – 6.00pm)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Answer phone calls promptly and professionally.
• Support and coordinate tasks within the sales department.
• Create and manage purchase orders, delivery orders, and invoices for accounts receivable and payable.
• Manage and organize import and export documentation.
• Monitor stock levels and inventory movement.
• Perform other related tasks as needed.

APPLY NOW!!!

• Completion of GCE 'O' Level or possess basic accounting knowledge.
• At least 2 years of experience in a similar role.
• Experience in logistics is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Logistics
• Position Title: Transportation Executive / Traffic Controller
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat, 830am – 1230pm)
• Salary Package: Basic salary up to $4,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Collaborate with team members for daily operations
• Oversee trucking activities to meet delivery requirements
• Assign Prime Mover drivers for trucking tasks
• Ensure drivers complete safety checklists to prevent accidents
• Track truck and delivery status for optimal resource use
• Communicate customer requirements to Prime Mover drivers
• Handle CMS/CTR bookings
• Use Portnet and manage shipping documents
• Coordinate with workshops for vehicle repairs and maintenance
• Perform other duties as assigned by Management

APPLY NOW!!!

• Minimum educational qualification: GCE 'O' or 'N' Level.
• Excellent planning, organizational and communication skills.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71384 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: QA Executive/Senior QA Executive
• Working Location: Redhill (Near to the MRT)
• Working Hours: 5 days a week (Flexi Hours)
• Salary Package: Up to $5000 (Basic) + $88 (Fixed Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct regular quality assessments to troubleshoot and resolve issues with product functionality.
• Partner with R&D to evaluate new products or parts and generate detailed quality reports.
• Execute functional, performance, and reliability tests.
• Maintain compliance with Quality Management Systems, including ISO 9001.
• Provide expert QMS advice and lead continuous improvement efforts across all business units.
• Manage ESG projects from initiation to completion, aligning with corporate sustainability goals.
• Create and oversee project plans, timelines, and budgets, ensuring efficient resource coordination.
• Lead cross-functional teams to deliver projects on schedule and within budget.
• Perform additional duties as delegated by the team leader.

APPLY NOW!!!

• Bachelor’s degree in Electronic and Electrical Engineering.
• At least 2 years of experience in operations, quality, and engineering within the manufacturing sector.
• Proficient in Quality System Standards, including ISO9001, ISO14001, and ISO45001.
• Solid understanding of sustainability concepts, ESG frameworks, and current industry trends.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68795 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Accounts Executive
• Working Location: Woodlands
• Working Hours: 5 days (Mon - Fri, 8.30 am - 6.15 pm)
• Salary Package: Basic salary up to $3,200 + AWS + Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Support the full range of Accounts Receivable (AR) duties, including preparing invoices, verifying sales, managing month-end closing, and reconciling accounts.
• Prepare and process various documents, such as Credit Invoices, Cash Invoices, and handle Ad-hoc Sales.
• Track and monitor collections and payments and update the Aging List for the Sales team to follow up.
• Reconcile outstanding payments, resolve billing disputes, address discrepancies, and respond to related queries with relevant stakeholders.
• Assist with Stock Management, including tracking daily stock movements and preparing monthly and year-end stock take reports.
• Prepare and process Purchase Orders (PO) and generate the Monthly Purchasing Report.
• Help with Accounts Payable (AP) duties, including verifying and preparing payments, issuing cheques, and maintaining the AP Listing.

APPLY NOW!!!

• Diploma or Certificate in Accounting or equivalent
• 1 to 2 years of relevant experience in a similar role
• Proficient in Microsoft Office applications
• Excellent organizational skills, good time management, and the ability to prioritize tasks

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69320 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a global manufacturer. Due to business needs, they are now recruiting a HR Executive to be part of their HR team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of HR Executive:

• Assess organizational training needs and enhance the competency framework with training programs and evaluations.
• Manage training systems, budgets, audits, funding claims, and internship programs.
• Oversee end-to-end recruitment, onboarding, and prepare recruitment reports.
• Lead employee engagement activities, town halls, and organizational communications.
• Support plant-wide communication initiatives.

Requirements:

• Min Diploma in Human Resources/ Business or any related field
• Minimum 2 years of working experience in Recruitment and L&D
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Support the Operator/Marine Superintendent in maintaining and updating the HSSEQ management system.
• Arrange and monitor vessel vetting inspections, handling communications with vessels, oil majors, vessel agents, and internal departments from initial request to final approval.
• Attend Marine Department meetings, record and distribute minutes.
• Ensure timely receipt and distribution of fleet information and updates.
• Monitor and manage incoming communications from ships and distribute them appropriately.
• Track and record acknowledgments from the fleet.
• Assist in compiling marine department statistics and documentation for management reviews.
• Perform general administrative tasks and move documentation to electronic filing systems.
• File weekly and monthly marine reports and related documentation.
• Ensure compliance with voyage instructions and provide guidance to vessel masters per charter party requirements.
• Coordinate with purchasers, vessel superintendents, and logistics providers for loading/unloading/transshipment of stores and spares.
• Monitor and analyze vessel fuel consumption against budget to ensure cost-effectiveness.
• Monitor vessel movements and performance, reporting to relevant parties.
• Communicate and resolve disputes related to cargo damage, shortage, laytime, underperformance, and other charter party matters.
• Perform clerical tasks, such as filing shipping documents and entering voyage data into business systems.
• Assist with insurance claims documentation.
• Coordinate with vessel masters and stakeholders regarding unplanned stoppages, repairs, and related documentation.

Requirements:

• Diploma in a related field or discipline.
• Minimum 3 years of relevant experience in the marine industry (essential).
• Self-motivated with strong multitasking abilities.
• Tech-savvy and adaptable to working with ERP systems.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided