- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Provide advice and resolve creatively any emerging problems/deficiencies
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Comply with guidelines and regulations including permits, safety etc and deliver technical files other technical documentation as required
• Other ad-hoc duties assigned

• Assist the project manager in all site activities
• Coordinate with main contractor and consultants
• Planning, managing and ensuring the smooth implementation and monitoring of projects assigned to complete within the specified time and desired quality.
• Site administration and management which include site safety and control of materials /plants on site.
• Monitoring work schedules in accordance with the master's program
• Monitoring progress and expediting smooth progress of works on-site to meet targets.
• Ensure that all projects are delivered on time, within the scope and within budget
• Ensure that work is implemented in accordance with approved drawings, contract specifications and regulatory requirements.
• Monitoring of project activities including work progress and quality, performance of manpower requirement and ensuring that proper recording and or documentation of site works are carried out properly

• 7 years of relevant experience.
• Degree in Civil Engineering or equivalent. Diploma holders or equivalent or mature candidates with relevant experience and proven track records will also be considered.
• Able to work independently and cope in a fast-paced environment.
• Well-versed in construction sequence, principles and regulatory requirements.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.

Job Objectives/Job Summary:

As Project Engineer, he/she has to plan, develop and manage any project that is construction based. He/she has the duty of facilitating the construction designs and ensures that these designs are implemented with utmost safety and that the whole process flows efficiently. He/she has to ensure that the materials in use are safe and that the methods being used are appropriate.

Responsibilities/Duties:

• Assist Project Manager in site supervision.
• Responsible for planning, scheduling, forecasting, conducting and coordinating the technical and management aspects of projects.
• Managing and planning the construction project.
• Assist in project tendering, budget for the project within an estimated cost.
• Controlling the cost of the materials and labor.
• Coordination and checking of engineering deliverables.
• Attend site meeting, inspection and monitoring of project progress.
• Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.
• Monthly project status reports and change orders.
• To manage the daily operation of the project execution.
• Arm their juniors with relevant information on construction.
• Advising the workers on the construction process and addressing their concerns.
• Solving construction problems as soundly as possible.
• Acting as the quality control and assurance to ensure that the project objectives are met.
• Ensure that all the construction safety rules and regulations are being observed.
• Obtaining the construction materials and verifying them.
• Scheduling the construction work of the day.
• Laying down the preferred construction methods.
• Ensuring that the project starts on time and ends within the estimated duration.
• Ad-hoc assignments.

Job Specifications/Requirements:

• Degree in Mechanical / Electrical / Civil & Structural Engineering.
• Have prior 1 year working experience in construction industry.
• Experience in Additions & Alterations (A&A) works in commercial building upgrading project will be an advantage.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good communication skills.
• Relevant site experience.
• Knowledge in Microsoft office (Excel, Word).
• Knowledge in air-conditioning, ducting, piping, etc and have testing & commissioning experience (for Mechanical field).
• Must have ability to write / understand engineering reports.
• Have excellent problem solving skills
• Good team player and customer-focused with excellent communication skills
• Able to work independently with minimum supervision.
• Able to work under pressure with high initiative.

Selected candidates would have the opportunity to work islandwide projects located in Singapore.

Job Objectives/Job Summary:

As Project Engineer, he/she has to plan, develop and manage any project that is construction based. He/she has the duty of facilitating the construction designs and ensures that these designs are implemented with utmost safety and that the whole process flows efficiently. He/she has to ensure that the materials in use are safe and that the methods being used are appropriate.

Responsibilities/Duties:

• Assist Project Manager in site supervision.
• Responsible for planning, scheduling, forecasting, conducting and coordinating the technical and management aspects of projects.
• Managing and planning the construction project.
• Assist in project tendering, budget for the project within an estimated cost.
• Controlling the cost of the materials and labor.
• Coordination and checking of engineering deliverables.
• Attend site meeting, inspection and monitoring of project progress.
• Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.
• Monthly project status reports and change orders.
• To manage the daily operation of the project execution.
• Arm their juniors with relevant information on construction.
• Advising the workers on the construction process and addressing their concerns.
• Solving construction problems as soundly as possible.
• Acting as the quality control and assurance to ensure that the project objectives are met.
• Ensure that all the construction safety rules and regulations are being observed.
• Obtaining the construction materials and verifying them.
• Scheduling the construction work of the day.
• Laying down the preferred construction methods.
• Ensuring that the project starts on time and ends within the estimated duration.
• Ad-hoc assignments.

Job Specifications/Requirements:

• Degree in Mechanical / Electrical / Civil & Structural Engineering.
• Have prior 1 year working experience in construction industry.
• Experience in Additions & Alterations (A&A) works in commercial building upgrading project will be an advantage.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good communication skills.
• Relevant site experience.
• Knowledge in Microsoft office (Excel, Word).
• Knowledge in air-conditioning, ducting, piping, etc and have testing & commissioning experience (for Mechanical field).
• Must have ability to write / understand engineering reports.
• Have excellent problem solving skills
• Good team player and customer-focused with excellent communication skills
• Able to work independently with minimum supervision.
• Able to work under pressure with high initiative.

Selected candidates would have the opportunity to work islandwide projects located in Singapore.

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills.
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Role:DataCenter Engineer

JD:

Description:

• Good communication and problem-solving skills
• Candidates with minimum of 2 years’ experience, working as DC operator.
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Possess an in-depth knowledge of data center infrastructure technology and components for installation.
• Working knowledge of DC M&E for operation.
• Vendor management.
• Extensive knowledge garnered working as a Data Center Operator
• Thorough knowledge of Data Center Operations with strong knowledge of Operations methodology.
• Experience in eye-ball checking of system faults and failures
• Good technical knowledge on Data Centre monitoring tools.
• Strong written and excellent communication skills.
• People ready to work in 12 hour shift patterns.

Undertake construction supervision as RE of underground building works and civil infrastructure, involving site inspection, meetings and review of drawings and method statements in accordance to customer specifications, applicable codes, standards and other generally accepted practices.

Carry out independent design checks for temporary formwork and formwork support system

Keep quality records of all works, monitor and report on work progress

Review and comment on contractor's submissions.

To review and supervise safety, environmental and health matters.

Station full-time on site to support Senior Resident Engineers (SRE) and the QP(S) with projects.

About you:

Experience in Underground work/ viaduct work.

Minimum Civil Engineering Diploma in Civil and/or Structural Engineering from an established institution and/or shall be engineer in civil/structure discipline with qualification accredited by JAC of IES/ACES as QSS

Minimum 5 years of relevant experience as RE for LTA project (MRT, underground, tunnelling works) or PUB project.

Has good working knowledge of Geotechnical and instrumentation works and compliance to Singapore Building Regulations.

Good analytical ability with strong verbal and written communication skills.

Independent, organized with positive work attitude.

CAG project expreience will be added advantage.

Our firm is currently looking for an experienced, accomplished, self-motivated Electrical Engineer to maintain and support our industry-leading products and systems. The Electrical Engineer will work across a variety of functional groups that are directly involved in engineering, product development, implementation, and international contract manufacturing partners. The ideal candidate is an inventive problem solver that is capable of working through technical challenges and employing pragmatic solutions. This is a fantastic opportunity to join a team that provides integrated services to meet our clients’ needs both locally and across the globe.

Job Descriptions

• Calibration, service and break-fix of instruments.
• Calibration, service of temperature or humidity chamber
• Follow and execute calibration work instructions
• Maintain and control ISO 17025 system of calibration laboratory.
• Any other duties as assigned by the company

Requirements

• Candidate must possess minimum NITEC certificate
• Higher NITEC or Diploma in Instrumentation / Engineering or equivalent is an advantage
• Experience in measuring instruments or calibration is an added advantage
• Proficiency in Microsoft Office (Excel) for capturing and processing measurement data
• Willingness to learn/upgrade and commit to meet assigned tasks in a timely manner
• Self-motivated and able to multitask
• Able to function as a team, and interact with colleagues and customers well
• Proper training will be provided for the expected job scopes
• Minimum 1 year experience in equipment measurement/calibration
• Candidate with prior experience in technical knowledge and experience in related field is welcome to apply
• Applicants must be willing to work in West
• Able to start work immediately or on short notice is preferred

1. shall possess relevant work experience in the supervision of LTA Roads, Viaducts/Bridge, Bus Depot, A&A works, and CAG/PUB.

2. Working Location: LTA Projects, Singapore.

Job Description

1. Shall supervise all civil, structural including structural elements for Bridge / Viaducts, Roads, and specialist engineering works for compliance with the LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. shall be independent and energetic to perform permanent shift work and project management work.

3. shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW), etc.

4. Proficiency in MS Excel, Powerpoint, and maintaining of proper daily work progress record.

Job Summary:

Technical Support:

• Provide technical support and propose solutions for wired and wireless networks.
• Address project-related queries effectively.

Change Management:

• Analyse, plan, coordinate, and implement change requests on existing network equipment.

Documentation:

• Maintain detailed system records (e.g., configurations, changes, problems, disaster recovery documents) for network devices.

Firewall and Network Device Management:

• Manage firewalls (Checkpoint, Cisco FTD, Palo Alto), Nexus switches, and F5 Load Balancers.

Requirements Gathering:

• Gather business and application requirements to plan, design, install, test, and implement systems in line with specifications and service levels.

TSM/ITIL Alignment:

• Apply ITSM/ITIL methodologies in daily operations, including change, incident, problem, release management, and CMDB updates.

Performance Monitoring:

• Monitor system performance and availability proactively and implement corrective actions to enhance service levels.

Incident and Problem Resolution:

• Respond promptly to incidents, perform root cause analysis, and provide temporary and/or permanent resolutions.
• Provide regular status updates to relevant stakeholders.

Service Continuity:

• Implement and maintain backup/restore procedures and disaster recovery plans to ensure continuous business operations.

Documentation:

• Create and maintain comprehensive documentation for all implemented networks.

Proposal and Solution Support:

• Assist in preparing proposals and delivering solution presentations.

Team Leadership:

• Lead a team of network engineers effectively.

Certifications:

• Attain and maintain key certifications required for partnerships with key vendors.

Mandatory Skills:

• Checkpoint Firewall

Preferred Skills:

• Network: Routing and Switching

• Firewall Administration and Operation

Experience:

• IT Experience: 3 Years

• Work Experience: 3 Years

We are looking for a Mechanical Engineer who can deliver detailed analytical concepts and then back up those concepts with written justification. The Mechanical Engineer will act as a mentor to the Junior Engineers on staff and create a work environment that is conducive to teamwork and strong professional development. The successful candidate for this position will be able to take a project from the conceptual stage through to completion, taking into account budgeting and operational considerations.The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Key Responsibilities:

• Install, maintain, and repair automatic and manual welding machines and/or CNC Machining
• Diagnose mechanical, electrical, and software-related issues and propose appropriate solutions.
• Conduct preventive maintenance and calibration of equipment to ensure optimal performance.
• Resolve production technical concerns and requirements.
• Provide in-house training on the proper use and maintenance of equipment.
• Create and maintain detailed service reports and documentation.
• Work closely with the sales and engineering teams to support product development and improvement initiatives.
• Stay updated on new technologies and industry trends to provide proactive support and recommendations

Requirements

• Proven experience as aService Engineer or similar role in the O&G industry
• Strong problem-solving skills and ability to think analytically.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Willingness to travel frequently to Philippines and Malaysia as needed.

• Develop architectural designs and concepts based on client requirements.
• Prepare detailed drawings and specifications using CAD software.
• Conduct site visits and assessments to analyze project feasibility.
• Collaborate with engineers, contractors, and other professionals.
• Ensure compliance with local building codes and regulations.
• Present design proposals to clients and stakeholders.
• Manage project timelines and budgets.

• Bachelor’s or Master’s degree in Architecture.
• Licensed Architect (registration required).
• Proficiency in design software (e.g., AutoCAD, Revit).
• Strong communication and interpersonal skills.
• Experience with project management is a plus.

• Preparation, checking and submission of drawings, catalogues and calculations for the assigned project.
• Assist Project Manager/Sr. Engineer for preparation of Vender approval submission
• Prepare and update project schedules
• Work out bill of materials and engineering deliverables.
• Attend progress/ technical meetings.
• Execution of project in accordance with general specifications, particular specifications, technical specifications and drawings, etc.
• Effective communication between engineering, technical, construction, and project control groups.
• Co-ordinate with clients, consultants, subcontractors and suppliers to ensure timely delivery of works
• Co-ordinate with subcontractors, suppliers and own teams for implementation of the projects and ensuring it is being built correctly
• Contributes to team effort by accomplishing related results as needed
• Monitoring and carrying out quality check on progressive completed works
• Develop method of statements and testing procedures for the works.
• Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards
• Write reports and documentations.

Requirements

• Degree in Electrical Engineering
• Minimum 3 years of working experiences in electrical installation in industrial plants
• Technical skills and knowledge of HT, LT Switchboards, Transformers, Generators, Motor Starters, Testing and Commissioning
• Familiar with relevant Singapore standards and international standards
• Positive working attitude and ability to work in a fast-paced environment

1. attend vessel to do service, repair, calibrate and troubleshooting of marine automation system.

2. with good troubleshooting skill

3. can communiate with customers and other team members

4. can handle elecctrical, electronics , penumatic control system

5. can travel to other countries ( Southeast aisa, etc) for jobs.

Roles & Responsibilities

Job Description:

• Handle project planning, scheduling, monitoring and updating to meet project completion targets
• Perform site planning, coordination and inspection relating to the construction project so as to ensure that project completion timeline, requirements and budget are met
• Liaise with the BIM team to update the drawings or BIM Model with the latest information available timely
• Prepare as-built drawings or BIM Model and compile O&M Manual for submission
• To assist in project coordination and oversee of all Civil and Structural works on site and ensure all related activities are carried out as per drawings
• Review architectural & structural submission documents & submission drawings prior relevant authorities' submission
• Assist the Project team in site walk-down survey with other discipline engineers and Client representatives as required, in resolving technical issues until construction completion
• Liaise with internal and external parties for project management
• Any ad-hoc duties as assigned

Job Requirements:

• Minimum of 2 years’ experience
• Recognized Degree in Civil Engineering, Project Management, Structural Engineering or equivalent approved by PEB, BOA or SISV
• Good knowledge of technical design and engineering, construction methodology and construction planning
• Good oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
• Proficient in Microsoft Office, AutoCAD and knowledge of BIM
• Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment
• Obtain CONQUAS supervisor certificate will be added advantage

• To oversee the daily operations of QA/QC Department.
• To review and upgrade the quality control activities.
• To initiate, recommend or provide solutions throughdesignated channels.
• To liaise with authority on any relevant rulesand regulationson raw materials.
• To produce new mix design based on customer specifications.
• To implement and monitor Quality Assurance Programme.
• To maintain and improve the quality of ready-mixed concrete supply and execute appropriate corrective action.

Requirement:

• Diploma in Architectural; Civil/ Structural Engineering or Concrete Materials related.
• Preference given to those with 2-3 years' experience as a QC manager in Singapore construction industry, especially in readymix concrete. Senior QC Engineer position will be considered if the candidate is familiar with the trade.
• Dynamic, self motivated, proactive and results-oriented individuals
• Able to start within short notice period will be preferred.

Job Highlights

• Good Salary Package, Performance Bonus, Allowance
• 5 Day Work Week
• SAFE Working Environment

Job Description

Responsibilities

• Break new grounds and penetrate the key industries as in; Food Packaging, Medical, Petrochemical, Chemical, Pharmaceutical, Semiconductor etc.
• Undertake the role to develop new and key accounts and strive towards achieving sales goals and objectives.
• Propose improved materials or products to customers and explain the benefits of the changes.
• Engage the customers on a day-to-day basis to initiate and coordinate sales activities.
• Preparation of sales proposal, quotations and attending customer’s enquiries
• Responsible for Sales target for Singapore region.
• Track and report sales activities; submit reports promptly.
• Be competent to undertake hands-on related issues arising from aftersales including onsite trouble-shooting.
• Create sales leads, follow up on sales opportunities and take ownership to follow up on quotations.
• Contract review prior to order entry – Evaluate and interpret customers’ specification against our offer. Clarify with customer where necessary to resolve unclear requirements. Be responsible to coordinate with Order Administration team on shipment update and information going back to the customer up to the point of delivery.
• Working closely with customers to find application possibilities and propose suitable technical solutions.
• Conduct competitive analysis and identify market price for various suppliers and market segments in Singapore.
• Conduct product and application training if necessary.
• All other ad-hoc duties as assigned by the company.

Requirements:.

• Degree/Diploma in business, marketing, engineering or any relevant field.
• 1 to 2 years of sales engineering experience.
• Excellent communication, sales, and customer service skills.
• Salary depends on experience.
• Prefer with vehicle ownership.
• Self-motivated and ability to work in a team or independently with minimum supervision.
• Meticulous, organized and great interpersonal skills.
• Cheerful and pleasant personality.
• Excellent written and verbal communication skills.
• Able to converse and write in English and Mandarin.
• Mandarin language will be an advantage to communicate with Mandarin-speaking clients and suppliers occasionally.
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must.
• 2 years contract subject to convert full time staff.

Job Type

2 Years Contract

To assist in the daily production operation, ensuring schedules of customer is met.

Create and develop quality reports based on drawings

Maintain measuring instruments calibration list.

Liaising with customers and suppliers

Fresh graduates are welcome to apply

Willing to learn and explore

Friendly environment

Engineering graduates prefer but open to others Diploma/ITE also

Versatile to different roles in the company

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are seeking a skilled Software Engineer with solid backend development skills to join our Software Engineering team. As a Software Engineer, you will collaborate with various teams to design and implement our API services, thus playing a vital role in the development of our resilient and high-performing solutions.

As a Software Engineer you will:

• Design and build robust, scalable backend systems
• Develop and maintain efficient APIs
• Troubleshoot and debug complex backend issues

As an experienced Software Engineer you would have:

• Minimum 2 years of experience as a backend engineer / software developer
• Proficiency in ANY or at least one of the following languages: Typescript, DotNet, C#, NodeJS, ReactJS
• Experience with relational databases particularly SQL
• Exposure to API design, Cloud (Azure or AWS) and Agile work environment a plus

If interested, apply here or send your profile or inquiries directly to [email protected].

We are not engaging with recruitment agencies and referrals from recruitment firms will not be entertained

We are seeking a proactive and detail-oriented Network Engineer to join our team and take ownership of critical network monitoring and security operations. This role involves overseeing the performance and connectivity of network devices, managing backups, implementing configuration changes, and ensuring the security and reliability of network infrastructure.

The ideal candidate will possess expertise in firewall management, network device hardening, and patch management to maintain robust and secure network operations. Hands-on experience with network automation tools, scripting, and certifications such as CCNA or CCNP will be advantageous.

Key Responsibilities:

1. Network Device Monitoring:

• Regularly check network devices for connectivity and performance.
• Monitor the health status of all network devices to ensure they are functioning correctly.

2. Backup Management:

• Perform regular backups of network configurations and critical data.
• Ensure backup processes are reliable and data can be restored efficiently.

3. Configuration Management:

• Implement and document configuration changes to network devices.
• Maintain accurate records of all configuration changes.

4. Firewall Rule Review:

• Regularly review and update firewall rules to ensure network security.
• Collaborate with the security team to address any vulnerabilities.

5. Network Device Hardening:

• Apply best practices to harden network devices against potential threats.
• Ensure all devices are configured securely and comply with company policies.

6. Patch Management:

• Apply patches and updates to network devices to protect against vulnerabilities.
• Keep track of patch levels and ensure all devices are up to date.

Preferred Skills:

• Certifications such as CCNA, CCNP, or equivalent.
• Experience with network automation tools and scripting.

Shortlisted Candidate will be Notified.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor's degree in computer science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.