Job Brief:

We are looking for an ambitious and energetic Business Development Manager to help us expand company business. You will be the front of the company and will have the dedication to formulate and apply an effective business development strategy.

The goal is to drive sustainable business growth through boosting sales and forging strong relationships with clients.

Responsibilities:

- Plan, develop and oversee the overall business development strategies.

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

- Having an in-depth knowledge of business products and value proposition。Writing business proposals.

- Drafting and reviewing contracts

- Proposes potential business deals by contacting potential partners.

- Discovers and explores business opportunities.

- Screens potential business deals by analyzing market strategies, deal requirements, and financials.

Requirements:

- Proven working experience as a business development manager, preferred 3-5 years working experience in the payment card industry.

- Having in-depth payment card business (both traditional and innovative) market knowledge.

- Proven ability to negotiate

- High-level communication skills

- Experience working to and exceeding targets

- Good business sense

- Communication and negotiation skills

- Ability to build rapport

- Time management and planning skills

Job Description

We are looking for project Managers who would be accountable for managing driving end-to-end ITSM programs, able to implement various ITIL processes utilizing tools like ServiceNow, service catalog transformation, drive automation across IT services respective technical processes etc.

Responsibilities

• Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

• Managing several key/strategic projects at any given point in time preferably for ITSM

• Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

• Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM.

• Ensure adherence to project methodologies (Agile and Waterfall)

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management tominimizeproject risks

• Establish and maintain relationships with third parties/vendors

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Skills Requirement:

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas

• 6-8 years of experience in ServiceNow

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities, excellent communication and collaboration skills.

EA Number: 11C4879

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

Overview

As a Senior React Engineer at BitMEX, you are an engineer with experience in design and implementation of fast, real-time web applications. The BitMEX platform is written with React.JS and carefully tuned for performance. If you're right for this role, you have experience either working on a trading platform or are a user of a derivatives exchange yourself, BitMEX or a competitor, have a strong desire to work in the bitcoin space, have significant professional experience with React and a passion to grow as an engineer on this platform.

Key Responsibilities

• Development of the BitMEX Web Frontend and React Native components
• Work independently, cross team / cross skillset to deliver products to end users
• New feature design and implementation, bug fixing, and performance tuning
• Working closely with the API and Engine teams to integrate new features and unique consumer-facing products
• Mentoring other engineers on coding practices, design philosophies, and engineering craft
• Exploring and evaluating new stack components and architecture ideas as necessary
• Regularly reviewing code

Requirements

• Intimate experience with JS and JS performance characteristics
• Experience with NodeJS, React, and Flux architecture
• Experience with Jest, Flow, Webpack, Make, and Sass a plus
• Experience making complex, data-driven products accessible to consumers
• Ability to simultaneously develop several products and concepts in development
• Familiarity with current UX trends and curiosity for new UX concepts (conversational UI, etc)
• Experience with trading derivatives products, preferably bitcoin derivatives
• Understanding of Bitcoin’s value proposition, willingness to be paid in bitcoin

Why BitMEX?

BitMEX is a place of intense work, fun, and diversity, all at the same time. We hire across different time zones, to support the growing demands and to bring in the best of the best talents across the world.

We are looking for individuals who are determined, responsible and collaborative to join BitMEX as we continue to build a thriving cryptocurrency ecosystem. We value attention to detail, speed and simplicity. As a global business operating a 24/7 exchange, we seek out those who are adaptable and can work across markets in a diversity team.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future
• Option to choose to be paid in fiat or crypto currency, providing the flexibility to shape your financial freedom

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

We are in search of an experienced SAP Treasury transformation and technology Manager. In this pivotal role, you will take the lead in driving growth, managing delivery teams, and bringing profound subject matter expertise to the forefront. You'll be instrumental in shaping Treasury strategies, optimizing processes, orchestrating organizational transformations, and implementing cutting-edge treasury management systems as a cornerstone of our consulting services.

As an Advisory Manager with a specialization in SAP Treasury, you will spearhead a dynamic array of responsibilities:

• Mastery of SAP Treasury: Define, strategize, and execute SAP cash management, Treasury management, including Transaction management, Hedge management, and accounting, Liquidity planning, and analyzers, showcasing your deep SAP Treasury proficiency.
• Technology Transformation Leadership: Lead and cultivate teams that deliver technology transformations to Fortune 500 corporations, focusing on treasury IT strategy, bank connectivity strategies (e.g., SAP MBC, SWIFT, multibank reporting), vendor selections, organizational enhancements, and TMS implementations.
• SAP Treasury Advisory: Serve as a trusted advisor, offering SAP treasury, risk management, and technology advisory services that shape the landscape of our clients' financial success.
• Client Engagement: Play a central role in client communication, fostering strong relationships, and ensuring the utmost client satisfaction, becoming an integral part of their growth journey.
• Innovation and Excellence: Ensure our products and deliverables surpass contract and work plan specifications and deadlines, setting a new benchmark for excellence in the industry.
• Methodology Development: Contribute to the development of innovative tools, methodologies, and assets that drive project delivery to new heights.
• Business Expansion: Be at the forefront of expanding our service offerings, playing a key role in sales, proposals, and the development of pioneering business strategies.
• Mentorship: Mentor junior professionals, sharing your wealth of knowledge and experience.

About you

• A bachelor's degree from an accredited university with a strong academic record.
• Proven experience in managing or leading teams.
• 5+ years of consulting or major corporation treasury or bank treasury experience, with a strong focus on technology, specifically treasury management systems, especially SAP Treasury.
• Minimum of 5 years of SAP Treasury consulting experience, encompassing multiple implementations, including full-life cycle implementations covering all phases of the software development life cycle.
• A hands-on expert in SAP Treasury core components, spanning Cash management, Transaction manager, In-house cash, Risk analyzers, Liquidity planner, Hedge management and accounting, SWIFT integration, MBC, BCM, and integration with financial accounting and other applications.
• Experience in technology implementation project management
• Proficiency in developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under inter-dependent project deadlines.
• Demonstrated experience in treasury transformations, vendor selections, and TMS implementations.
• Ability to travel 40% on average, based on the work you do, and the clients and industries/sectors you serve.

Preferred Qualifications:

• MBA, CPA, CTP, or CFA preferred, showcasing your dedication to professional advancement.
• Experience in SAP integration with trading platforms (e.g., FXall, 360T) and market data feeds (e.g., Bloomberg and Reuters).
• A strong understanding of cash management, FX, Debt capital markets, and interest rate risk management.
• A track record of consistent career progression with increasing levels of responsibility, especially in the Corporate Treasury or TMS vendor space.
• Demonstrated ability to take ownership of deliverables.
• Resourcefulness, flexibility, creativity, high-energy, and versatility.
• Strong presentation, consulting, project management, client, and training/mentoring skills.
• Exhibit a strong executive presence, complemented by excellent communication and interpersonal skills.
• Strong personal network of industry contacts in major target corporations and financial institutions.
• Demonstrated analytical and problem-solving skills that position you as an industry thought leader.
• A keen understanding of the relationship between business, protection, technology, and industry issues, along with a record of planning and executing marketing programs.
• Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access).
• Limited immigration sponsorship may be available.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU).

The Job

• Underwrite new applications for Life, Accident and Health, disability income and long term care proposals
• Countersign and provide guidance to new joiners
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls and NBU counter
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
• Ensure all department KPIs are achieved
• Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

At TRULY ENAMOURED, we pride ourselves on offering a curated selection of the most exquisite bridal gowns and accessories. Our boutique has become synonymous with elegance, personalized service, and unparalleled quality. We are seeking a dynamic and experienced Sales Manager to lead our team and drive exceptional and transformational customer experiences.

As Sales Manager, you will play a pivotal role in overseeing all sales operations within our luxury bridal boutique. You will lead by example, cultivating a client-first culture while meeting sales goals and maintaining the brand’s prestige. This role requires a combination of strong leadership skills, luxury sales expertise, and the ability to foster meaningful client relationships.

Key Responsibilities:

1. Sales Leadership:

• Drive and exceed sales targets through strategic planning and effective team management.
• Develop and implement strategies to enhance client engagement and retention.
• Lead by example in delivering exceptional service and building long-term client relationships.
• Mentor and motivate the sales team to elevate their performance.
• Ensure every team member embodies the luxury experience we promise to our clients.
• Be the expert on our collection, understanding every detail of the craftsmanship, fabric, and design.
• Stay informed about bridal industry trends and luxury market dynamics

2. Team Management:

• Recruit, train, and mentor a high-performing sales team.
• Monitor performance metrics and provide constructive feedback to team members.
• Schedule and manage staffing to ensure coverage during peak times.

3. Client Experience:

• Foster a warm and welcoming atmosphere in the boutique.
• Act as a trusted advisor for clients, guiding them through a personalized journey to select their perfect gown and accessories.
• Address and resolve client concerns promptly and professionally.
• Cultivate long-term connections with clients to inspire loyalty and referrals.
• Maintain a VIP client roster and nurture these relationships through impeccable follow-up.

4. Operational Excellence:

• Ensure the boutique is always visually appealing and aligned with brand standards.
• Oversee inventory management, ensuring accurate stock levels.
• Collaborate with the marketing team to support in-store events and campaigns.

Qualifications:

• Proven experience 5-7 years in front facing sales experience.
• Strong leadership skills with the ability to inspire and motivate a team.
• Exceptional communication and interpersonal skills, with a natural ability to connect with clients.
• Sales-driven mindset with a track record of achieving and exceeding targets. Results-driven mindset with the ability to work in a fast-paced, high-pressure environment.
• A passion for fashion and an understanding of luxury brand standards and retail management.

What We Offer

· Uncapped Earning Potential: Competitive base salary with lucrative commission and bonus structure.

· A Luxury Work Environment: Operate in a breathtaking, high-end boutique setting.

· Career Growth: Opportunities to grow within a thriving, elite brand.

· Exclusive Training: Access to ongoing sales and luxury market training to hone your skills.

· A Purpose-Driven Role: Be part of life-changing moments and create memories for clients that last a lifetime.

How to Apply: If you have a passion for luxury fashion, impeccable customer service skills, and a drive to lead a successful team, we’d love to hear from you. Please send your resume and a paragraph as to why you believe you are suited for this position to [email protected] with the subject line "Sales Manager Application - [Your Name]."

About Us

Truly Enamoured is a premier luxury bridal boutique dedicated to curating an exquisite experience for brides-to-be. We take pride in offering a personalized journey, pairing unparalleled quality with timeless elegance.

Job Summary: The Operations Manager will be responsible for the planning, scheduling, and execution of all operational processes to ensure seamless workflow and exceptional client satisfaction. This role requires a meticulous and strategic individual who excels in organization, leadership, and process optimization. The ideal candidate will work closely with the sales team, seamstresses, and third-party vendors to ensure the timely delivery of beautifully altered gowns while maintaining operational efficiency.

Key Responsibilities

1. Planning, Scheduling, and Forecasting:

• Plan, schedule, analyze, and forecast all operational workloads, including seamstress schedules and workload allocation.
• Ensure timely alterations and delivery of gowns to meet client deadlines and exceed expectations.

2. Inventory Management:

• Organize and manage inventory, ensuring accurate tracking of gowns, accessories, and other stock items.
• Regularly review inventory levels to avoid shortages or overstocking.

3. Vendor and Logistics Management:

• Oversee and negotiate with third-party dry-cleaning vendors to maintain quality and cost efficiency.
• Establish and nurture relationships with service providers to ensure reliable partnerships.
• Oversee international shipping and logistics, ensuring timely and cost-effective deliveries.

4. Team Support and Collaboration:

• Provide operational support to the sales team, ensuring a seamless customer journey from fitting to delivery.
• Collaborate with other departments to align operational objectives with company goals.

5. Performance Tracking:

• Implement trackable key performance indicators (KPIs) for the operations team.
• Continuously monitor and analyze performance metrics to drive improvement.

6. Leadership and People Management:

• Lead, manage, and develop the operations team, ensuring the right people are in the right roles.
• Provide training and mentorship to continuously improve the team’s skills and performance.
• Foster a positive and collaborative work environment.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management, preferably in luxury retail or a related industry.
• Strong analytical skills with the ability to forecast, plan, and optimize resources effectively.
• Proven track record of implementing KPIs and improving operational performance.
• Exceptional leadership and interpersonal skills with the ability to inspire and manage a team.
• Proficiency in task management systems and operational tools.
• High attention to detail and a commitment to delivering excellence.
• Passion for luxury retail and understanding of the bridal industry is a strong advantage.

What We Offer

• A vibrant and collaborative work environment within the luxury bridal industry.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to make a meaningful impact on a bride’s most memorable journey.

How to Apply
If you are passionate about operational excellence and leading teams in a luxury retail setting, we would love to hear from you. Please send your resume and a cover letter with 2 paragraphs detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating OPERATIONS MANAGER_NAME as the subject title.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for requirement analysis and strategy optimization of Big Language Model, responsible for data quality and model effect, and working with multiple teams such as evaluation and R & D to improve model effect.

Responsibilities:

1. Collaborate with business teams to integrate ByteDance self-developed LLM into new and existing product offerings and services; identify room for improvement of Global Seed LLM from studies of user behaviors and feedback.

2. Collaborate with technical teams to precisely define the data requirements necessary for aligning Large Language Models (LLMs) across global markets.

3. Develop methodologies for data acquisition and production, while also monitoring costs and assessing the effectiveness and efficiency of these processes. Ensure data quality is maintained at high standards and continually enhances processes based on both quantitative and qualitative feedback.

4. Evaluate the impact of data production tools on the effectiveness and quality of data production. Work closely with technical teams to enhance both the quality and effectiveness of these tools.

Qualifications

Minimum Qualifications:

1. Solid understanding of alignment and related approaches, such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF)

2. Minimum of three years of experience as a product manager for algorithm-driven products or features, or as an algorithm engineer

3. Proficiency in English (spoken and written).

Preferred Qualifications:

1. A strong interest in both LLMs and human behavior/experience/wellbeing. Must be an enthusiastic learner. This position is not suitable for individuals who find reading papers and books to be tedious.

2. Collaborative team player who knows how to assertively advocate for their ideas without being overbearing. Skilled in maintaining attention to detail while staying focused on prioritized goals and the bigger picture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Job description

• Understanding the business requirement from stakeholder and converting the requirement into functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.
• Provide day to day management of the nearshore regulatory reporting team.
• Assist in the timely, accurate and complete preparation of financial reporting.

Responsibilities

• Lead and manage regulatory reporting projects from initiation to completion.
• Ensure compliance with all relevant regulatory requirements and standards.
• Strong communication skills - Role will require the ability to create and communicate requirements and status to executive stakeholders.
• Strong understanding of the Banks products and services its subsidiary business units.
• Team player with ability to lead, be a self-starter with ability to work under minimal supervision.
• Ensure robust controls are in place to support timely and accurate production of statutory and regulatory financial reports.
• Experience in handling team in different geographies.
• Ensure compliance with all relevant regulatory requirements and standards.
• Collaborate with cross-functional teams including finance, compliance, and IT.
• Develop and maintain project plans, timelines, and budgets.
• Prepare and submit regulatory reports to relevant authorities.
• Identify and mitigate project risks and issues.
• Provide regular updates and reports to senior management and stakeholders.

Requirements

• PMP/Prince/MBA finance/CFA/Good experience in regulatory reporting.
• Experience of regulatory reporting within an investment banking/ trading environment is preferred.
• Lead Regulatory Reporting’s technology enhancement initiatives and ongoing maintenance of regulatory reporting tools, including assessment and implementation of financial hierarchy changes.
• Good to have MSBI experience.

EA Number: 11C4879

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your new company

• You will be working for a reputable market-leader within the banking industry who is looking for a HR Asst Manager to be based in Singapore covering APAC countries. This is an individual contributor role.
• The ideal candidate will bring a solid HR background, extensive experience in the banking industry, and exceptional organizational and interpersonal skills to thrive in a fast-paced environment while ensuring operational excellence and compliance.

Your new role

• Streamlining HR projects and process improvement: Identify areas for process improvement and implement more efficient workflows to streamline operational processes. Evaluate, design, and implement new or revised processes to address gaps, ensure compliance with regulations, and align with organizational standards.
• Pre employment checks and onboarding/offboarding: Support Regional HRBP in ensuring compliance with pre-employment background checks and onboarding processes, managing discrepancies and delays as needed.
• HR Admin and Records Keeping: Responsible for maintaining accurate and up-to-date employee records, including creating new employee files, performing file audits, and drafting employment contracts and letters. Additionally, provide HR administrative support, including processing invoices, responding to employee queries, and liaising with external partners on employment pass matters.
• HR reporting: Assist in monthly reports, rendering support in case management system and uploading documents in online p-file system.
• Compliance Risk and Control: Ensure compliance with local statutory and regulatory requirements in Singapore, staying up-to-date on latest legislations and enforcing adherence to these requirements. Liaise with local Compliance team and administer processes related to Representative Notification Framework, Register of Dealer, and reporting to the Monetary Authority of Singapore (MAS).

What you will need to succeed

• Bachelor’s degree in Human Resources or a related field with 5-8 years of HR experience.
• Proven working experience in a banking industry is strongly preferred.
• Prior experience with process improvement, system implementation/migration such as HR technology, payroll platforms, or recruitment tools, is a definite plus.
• Strong knowledge of employee life cycle processes is highly advantageous.
• Strong knowledge of HR-related laws and regulations.
• Excellent analytical, communication, and interpersonal skills
• Ability to adapt to changing priorities and navigate complex processes

What you need to do now

• If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

We are seeking an experienced and client-focused manager to join our team. This role offers an exciting opportunity to transition into a broader compliance and consultative position, supporting a diverse portfolio of international companies. You will also gain valuable insights into managing a fast-growing, entrepreneurial service line.

As a key member of the management team, you will play a pivotal role in enhancing client experience, providing technical support, fostering staff development, and ensuring overall team success. You will oversee the delivery of accounting, payroll, and advisory services to a diverse portfolio of international clients, while ensuring new clients are onboarded efficiently and effectively.

You will lead a team of professionals, sharing your technical expertise to help them develop and grow, acting as their coach and mentor. You will also take responsibility for your team’s service delivery, operational efficiency, and financial performance.

Responsibilities

• Supervise and support the delivery of accounting, payroll, and advisory services to a broad portfolio of international clients.
• Participate in new client prospects meetings and oversee the onboarding process.
• Develop a deep understanding of your Client’s businesses to ensure that Forvis Mazars’ reports and advice are timely relevant and that a strong “Trusted Business Advisor” relationship is in place.
• Impart technical expertise to your team to ensure accounts are prepared in line with Singapore and International Financial Standards. Additionally, identify and highlight potential advisory and compliance issues (e.g. taxation, Companies Act, immigration) to the appropriate experts within Mazars for further consideration.
• Plan the work of your team and help them to ensure deliverables are timely and processes are efficient.
• Take ownership of the financial performance of your team.
• Ensure all firm quality and risk processes are understood and complied with by your team.
• Coach, mentor and support the continuous development and well-being of staff.
• Act as a key member of the management team, exhibiting and promoting high levels of client service and commercial thinking.
• Contribute to ad-hoc projects and other tasks as and when required.

Requirements

• Bachelor of Accountancy and/or equivalent professional qualification.
• Minimum 6 years of relevant experience with at least 2 years in a supervisory level, preferably from a professional services firm in an Accounting/Outsourcing/Client Accounting/Audit environment.
• Deep understanding of Singapore compliance requirements including accounting, tax, payroll, Companies Act is a definite advantage
• Strong and extensive technical accounting knowledge in Singapore and International Financial Reporting Standards.
• Advanced knowledge of MS Excel is essential; Familiarity with XERO, SAP and/or NetSuite is an advantage.
• Excellent spoken and written English communication skills, with the ability to engage effectively across all levels of an organization.
• Highly organized with the ability to prioritize, manage multiple tasks and meet deadlines efficiently.
• Demonstrate a strong focus on client service, with entrepreneurial and commercial thinking skills.

Key Responsibilities

• Manage and oversee the implementation and transformation of key banking projects to streamline business operations, enhance operational efficiency, and drive innovation across the bank.
• Establish and improve operation processes with cross-functional teams including IT applications
• Utilize business process engineering methodologies to analyze, redesign, streamline and optimize key processes within various teams including but not limited to KYC process, Operations, Risk management, Reporting, etc.
• Work closely with stakeholders to identify process gaps, initiate projects, working closely with the relevant teams for implementation.
• Implement change management strategies to facilitate the bank’s adoption of new operations, technologies, and digital solutions.
• Collaborate with the relevant teams to leverage technology solutions and automation tools to support process improvement initiatives and digital transformation efforts.
• Coordinate any operational or technical issues post-implementation in collaboration with support teams
• Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings.
• Communicate project milestones, risks and outcomes effectively to stakeholders, maintaining clear and consistent update to assess the effectiveness of transformation initiatives.
• Any ad-hoc reporting, coordination or implementation as required for bank’s operations

Requirements

• Bachelor’s degree in Finance, Information Technology, or related field
• At least 7 years of experience in project management, business process engineering, and digital transformation within the banking or financial services industry.
• Background in consulting with a focus in banking operations is desirable
• Demonstrated experience leading cross-functional teams and managing complex transformation projects from initiation to implementation.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to identify process improvement opportunities, analyze data, and drive data-driven decision-making.
• Proven ability to adapt to a fast-paced, dynamic environment

Only shortlisted applicants will be notified.

This role is part of the Commercial Banking team at a leading local bank, which is looking to expand its relationship manager portfolio, with a focus on the F&B segment. (middle - large SME focus)

This position is ideal for individuals currently in commercial banking seeking a move.

About the Job:

• Manage and acquire a portfolio of medium and large SMEs within the F&B industry, providing tailored trade solutions.
• Maximize revenue growth from customers, including up-tiering opportunities.
• Hone your credit skills and ability to build strong customer relationships.
• Prepare credit propositions for approval and ensure smooth implementation, disbursement, and utilization of lines.
• Ensure timely completion of credit reviews.

Requirements:

• A strong team player who is driven, proactive, and maintains a positive attitude.
• At least 5 years of experience in relationship management and credit - in a commercial banking/middle market set up.
• Excellent communication skills.
• Results-oriented with a strong focus on customer satisfaction.

Job Summary

The Business Development manager is responsible for the negotiation and acquisition of new clients in TEC Singapore. Working closely with the relevant departments, the Manager role is also to drive the occupancy and expansion of the local portfolio.

Responsibilities

• Generate the private offices product sales volume and value through the development and implementation of a structured and target-driven strategy with disciplined and proactive attitude towards marketing and networking
• Identify new business opportunities and sales channels
• Handle sales enquiries and site inspections while providing solutions according to the client’s expectation
• Account management of clients to achieve high retention rates
• Collaborate with internal teams for pre-sales planning and after sales services
• Maintain all online CRM system data to ensure accuracy of all sales results, opportunities, contacts and contracts
• Actively build network on behalf of TEC among Real Estate Agencies, Chambers of Commerce, Government Bodies, Professional Services firms and MNCs
• Maintain a good and lasting professional relationship with internal team members, clients and business partners
• Participate in business events and sales related activities

Job Requirements

• 3-5 years working experience
• Excellent interpersonal, communication and networking skills
• Highly motivated, proactive and presentable disposition
• Ability to work well in a dynamic environment, as well as the initiative to work autonomously
• Ability to manage a portfolio of multiple clients, and to maintain relationships with clients, affiliates, and key industry contactsAbility to negotiate with decision-makers, executives, and CEO’s

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

The Dutch Chamber of Commerce in Singapore (DutchCham) is looking for a Marketing Manager for three days a week. In this role you will manage DutchCham’s online platforms and communication tools and will drive online marketing campaigns.

This role offers an exciting opportunity to manage and improve DutchCham’s online presence, strengthen engagement with our members and contribute to the growth of our community.

We’re looking for a Marketing Manager who has knowledge of online platforms (website, social media and newsletters) and who is tech savvy and has a feel for design. A strategic thinker but also has a knack for spotting opportunities and converting them into tangible results.

Key Responsibilities

• Manage Marketing, PR and Communications efforts.
• Safeguard our branding and visual identity.
• Manage content and design for website, social media, newsletter and events.
• Manage and optimize social media channels.
• Lead the customer journey and acquisition efforts of the team (online and offline).
• Track and monitor online performance of various platforms (Google Analytics, etc.).
• Provide insights/analytics with the goal of improving response/conversion rates.
• Manage the customer experience, digital and print materials and press for the DutchCham Winsemius Awards.

What we’re looking for

• Diploma/Bachelor degree in Communications / Marketing / Media or related field.
• Positive, energetic and a resourceful team player.
• Demonstrate a strong understanding of business dynamics and commercial focus.
• Strong relationship-building skills.
• Experience with social media and newsletter tools.
• Proficiency of Adobe.
• Knowledge of SEO and Google Analytics.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Excellent writing skills (English).
• Proficiency in video editing is a plus.
• Experience with content management systems (CMS) and/or customer relationship management (CRM) will be an advantage.
• Knowledge of Dutch language is an advantage.

Why join DutchCham?

• Be part of a thriving international business community with strong connections in Singapore.
• Take on a high-impact role with room for creativity and
• Collaborate with a passionate team dedicated to making a difference.

Additional Details

• Dutch nationality is not required.
• This is a part-time position (3 days per week).

Please send your CV & cover letter to [email protected]. If you have any questions about the job responsibilities, please contact Petra Hemmes (via email).

about company

I am currently working with a B2B fintech payment company. The company is looking to expand business in 2025. They have partners in over 10 markets and over 400 million of users.

Salary structure: base + bonus. 2 rounds of interview process. Flexible hybrid working. Office at CBD.

about job

• Manage the entire product line life cycle, from strategic planning to tactical activities

• Support product positioning and customer demand, and guide product development from conception to launch

• Evaluate product functionalities and performance and propose enhancements to products based on market feedback

• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth

• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

skills and requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Min 3 years’ software development experience or in a similar role (e.g., Business Analyst, Technical Product Manager, Project Manager) and in a payment industry

• Hands on experience authoring and refining user stories, grooming product backlogs and prioritizing conflicting requirements

• Experience working with both technical and non-technical stakeholders to collect requirements and communicate product vision and status

• Experience advocating for and evangelizing points of view to influence decision makers

• Knowledge of mobile app development or API, microservices and event driven IT architectures

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Descriptions:

1. Network Management:

- Design, implement, and maintain the organization's network architecture, encompassing routers, switches, firewalls, VPNs, LAN,WLAN,WAN, and voice communication systems.

- Conduct capacity planning to anticipate future network growth and ensure scalability to meet business requirements.

- Develop and maintain IP address planning and management strategies to optimize network addressing and subnet allocation.

- Implement change management processes to minimize disruption during network modifications, upgrades, and deployments.

- Establish network devices configuration baselines and conduct regular monitoring to identify deviations and optimize network performance.

- Plan and oversee network infrastructure upgrades, including hardware and software enhancements, to ensure compatibility, performance improvement, and security compliance.

2. Cybersecurity Operations:

- Develop and implement network security measures to protect the organization's systems and data from unauthorized access, breaches, malware, and other security threats.

- Monitor and respond to security incidents, conducting forensic analysis and ensuring timely incident response and resolution.

- Implement and enforce security policies, standards, and procedures to comply with regulatory requirements and industry best practices.

- Implement and manage threat event platform to detect and respond to potential security threats in real-time.

- Deploy and manage Honeypot systems to detect and analyze unauthorized access attempts and potential threats.

- Utilize SIEM (Security Information and Event Management) solutions for centralized logging, analysis, and correlation of security events across the network.

- Perform log analysis to identify security incidents, anomalies, and trends, taking proactive measures to mitigate risks and strengthen network defenses.

3. Project Management:

- Plan and oversee network infrastructure and security-related projects, including upgrades, migrations, and deployments.

- Manage project timelines, resources, and budgets to achieve project objectives and deliverables.

4. Incident Response and Disaster Recovery:

- Develop and maintain incident response plans and procedures for network and security incidents.

- Coordinate with cross-functional teams to ensure effective response, containment, and recovery from cybersecurity incidents and emergencies.

Job Requirements:

• Industry-related experience as a Senior Network Engineer or Network Administrator
• Solid background in network administration and architecture
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
• Familiarity with access control models and network security
• Knowledge of coding languages for scripting (e.g Python, Perl)
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
• Solid understanding of network operating systems (JUNOS, Cisco IOS)
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skills
• BSc/BA in Computer Science, Engineering or a related field
• Certifications such as CCIE, CCNP,or equivalent are highly desirable.

We are looking for an experienced Project Manager - Audio & Video professional with strong practical knowledge.

Responsibilites:

• Evaluates equipment problems and performs minor repairs on both lighting audio-visual equipment
• Assist with all events AV needs, ranging from twenty-minute slideshow presentations to large parties with live music and video
• Responsibilities may include operation of briefing computers, projectors or other audio-visual equipment in conjunction with video teleconferencing services
• Detailed knowledge of a wide range of audio visual (slides, sound mixers, amplifiers speakers, playback systems, compact disc systems)
• Ensure compliance with configuration management and change management processes and practices
• Maintain and manage all AV/VTC control systems and audio processor software, system drawings, and other documentation in support of engineering design
• Managing all public monitors and audio outside of conference rooms
• Supporting the KC video conference capabilities, operation and training, while IT owns the actual hardware/software and telephonics
• Extensive familiarity audio visual systems and functionality
• Work with project managers and contractors to ensure successful rollouts of new locations, and configure new AV equipment on-site as needed
• Review and submit comments on the AV designs, drawings and specifications for upcoming locations
• Technical training
• Routine & Periodical, Preventive & Troubleshooting Maintenance equipment & playout facilities
• Implementation of projects based on new customer requirements
• Coordination with clients for operations reporting, troubleshooting
• Managed teams of producers and engineers
• Implement technical and quality standards and ensure compliance
• Managed all technical aspects within the facility
• Managed stakeholders

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

The Assistant Manager, Development (Campaigns) works closely with the fundraising team to implement comprehensive, public-facing fundraising campaigns for the Singapore Symphony Group (SSG). This includes project management of the year-end mass appeal, the annual fundraising dinner’s appeal, and other evolving campaigns to support SSG’s development strategies.

The Assistant Manager, Development (Campaigns) plays a key role in driving the success of mass fundraising efforts and has opportunities to use creativity in shaping SSG’s fundraising initiatives.

KEY RESPONSIBILITIES:

CAMPAIGN SPECIFIC

– Receive key campaign messaging from Managers.

– Collaborate with the relevant Manager overseeing the campaign to project manage (plan, develop, execute, report, and analyze) mass fundraising campaigns, including the Year-End Appeal, Symphony Ball Appeal, and other assigned fundraising campaigns to meet campaign financial goals. This includes, but is not limited to:

• Develop and implement timeline and comprehensive deliverables of campaigns.
• Oversee and manage traditional mailing for the relevant campaigns.
• Oversee and manage online dissemination of campaign messages.
• Work with relevant departments to leverage various channels to expand the reach of campaigns to various targeted audiences, including social media, concert spaces, and other platforms. Adapt key campaign messaging to various platforms for maximum impact.
• Report campaign progress along the way, and work with Managers to adjust the campaign strategy if needed.
• Conduct post-campaign analysis on the effectiveness of campaigns in the format of report writing, to inform future strategies.
• Ensure campaign finance compliance, adhering to the 30:70 fundraising rule, and maintaining accurate records of donations, expenditures, and financial transactions.

CAMPAIGN ASSETS MANAGEMENT

• Oversee and manage updates to the relevant fundraising webpages, to maximize the effectiveness of online fundraising methods, including but not limited to the SSO’s website, SSO’s giving.sg site, Benevity and other platforms.
• Oversee and manage the segmentation of donors according to campaign types to ensure targeted messaging.

RESEARCH

• Perform basic donor research on prospective and new donors to create donor dossiers.
• Research best practices for mass fundraising campaigns and work with the department to adapt them according to trends and perceptions to suit the company’s needs.
• Support grant research and proposal development.

OTHERS

• Handle any other matters essential to maintaining sponsors, donors and potential donors satisfaction with the company’s professionalism.
• Assist with other development, promotional, or publicity events for the company.
• Perform other duties as assigned.

REQUIREMENTS:

• Diploma or degree holder.
• Minimum 3 years of experience in non-profit fundraising campaigns, communications, or related fields, with a proven track record in project management. Experience in the arts is an advantage.
• Strong communication (written & spoken) and proficiency in MS Office; fluency in other widely used languages is an advantage.
• Excellent interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work independently while also being a collaborative team player.
• Passion for symphonic music and/or the performing arts.
• Able to work flexible hours, including some evenings and weekends when needed.