Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon to Fri: 8:15am to 5:30pm

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

IT Audit Manager role with Regional Insurer

• Established insurance brand
• Broad exposure
• Regional coverage

A regional insurer is seeking a IT Audit Manager to join the team.

As part of expansion plans, the role will work alongside other senior auditors to perform for IT Audit responsibilities. Perform end to end key risk issues/controls for the business, monitor and follow up on corrective actions according to business recommendations. An excellent opportunity for IT Auditors to grow their career in collaborative environment.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit. Candidates who come from insurance audit or financial services background will be highly considered. Candidates with CISA, CISSP , CIA qualifications will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

This is a senior, consultative sales coaching role reporting to the Senior Director of the GTM Shared Services Business Office. We are looking for someone with demonstrated experience in Sales and Sales Leadership in complex portfolio-driven organisations and adjacent, similar markets. The focus of this role is to programmatically execute Sales Coaching by leveraging Sales Planning methodologies (e.g. MEDDIC) to accelerate revenue growth, optimise resource leverage, and achieve portfolio selling sales outcomes.

In this role you will partner with Sales Leadership to drive sales productivity and performance in a fast-paced, evolving sales environment. Leveraging the framework of Sales Planning Motions, you will work with account teams and sales leaders in a regular selling motion to achieve desired portfolio selling outcomes in our largest accounts.

Your recent field sales experience enables you to build credibility with field teams. Proficient, thoughtful and insightful capacity to conduct and coach through strategic account/deal/opportunity reviews and territory planning is critical to this role's success. Delivery of these services across GTM functions with a customer-centric approach and an eye on diverse portfolio sales outcomes will be your primary focus. This role endeavours to drive optimal execution and collaboration via sales planning, develop effective short and long term action plans in alignment with goals, and to iterate and adjust where necessary to accommodate internal and external change.

Your Impact

• Possess necessary business acumen to build compelling customer business cases and proposals
• Lead strategic account planning sessions, and territory attack strategy discussions to drive creation of short and long-term action plans
• Support and coach sales on development of opportunity plans anchored on MEDDIC and other sales methodologies and drive review motion for strategic deals
• Map large enterprise accounts with deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus
• Drive intra-team collaboration and resourcing plans
• Execute relationship management consulting approach: create and maintain relationships, rapport and credibility with sales leaders and sales teams to consult and support their goals
• Replicate sales team best practices through leveraging key metrics as a means to justify course corrections to achieve desired results
• Drive application of best practices
• Develop and maintain sales excellence reporting with focus on leading indicators as well as growth and bookings outcomes
• Identify opportunities for process improvement to scale execution of sales initiatives with a focus on driving excellence, efficiency & standardization

Qualifications

Your Experience

• Recent, relevant, high-performing field sales experience
• Exhibit thought leadership and experience with complex enterprise selling process, methodology, and developmentStrategic mindset with strong problem solving, analysis, and critical thinking skills
• Apply critical thinking and consultative means to solve challenges and influence without authority
• Understanding of cybersecurity market and relevant business drivers
• Experience with complex enterprise sales cycles: portfolio or platform offering
• Skilled at enabling sales teams to sell broadly into accounts, understand customer business drivers, access and aggregate disparate budget avenues, gain consensus with diverse stakeholders, quantify impact of solutions, etc
• Professional sales and experience in a technology sales environment utilising customer-centric sales approach to align to customer business drivers and long term customer success
• Insightful, motivating facilitation of sales strategy sessions including account planning, territory attack strategy, opportunity level reviews, executive briefings, pre-call plans, etc.
• Ability to apply financial principles and insight to support teams building economic models and proposals
• Highly motivated, energetic, collaborative, self-starter who demonstrates leadership, adaptability, flexibility and integrity
• Leadership presence and consultative approach
• Mentoring/Coaching and Leadership Development Experience
• Proven knowledge of and ability to navigate the ecosystem of distributors, VARs, system integrators and other technology partners that operate in the Majors business
• Experience in addressing resistance to change and ensuring seamless transitions in organizational design program implementation
• Ability to travel up to 40%

Additional information

The Team

Our Sales Acceleration team is critical to our success and mission. As part of this team, you enable sales success by strategizing and implementing programs in our sales organization that allow for standardized, highly impactful sales approaches, winning key customers and ensuring execution with excellence. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The Office Manager is responsible for overseeing the accounting and admin functions of the Group.

Roles & Responsibilities:

Responsible for full set of accounts for the Group including

• Closing of accounts and prepare full sets of accounts within deadlines.
• Timely and accurate reporting of monthly management accounts
• Data entry for purchasing invoices, receipts, payments, and journal entries.
• Raise payment vouchers and journal vouchers for various disbursements for approval.
• Process claims and address billing issues.
• Monitor monthly cash flows.
• Reconcile all bank accounts monthly.
• Maintain the Fixed Asset Register
• Prepare and submit quarterly GST

Administration

• Provide admin support on day-to-day operations of the office
• Handle procurement activities, including sourcing vendors, quotations and negotiating contracts
• Provide support for additional matters and ad-hoc projects as required by management.
• Office mail managment

Requirements:

• A relevant Diploma or Degree
• At least 3 years working experience in similar role.
• Organizational and multitasking skills with attention to detail is a must
• Good verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure and tight deadlines
• Ability to work independently and as part of a team.

Client:

A leading Luxury Brand with a strong presence in Asia, recognized for its commitment to quality and innovation. The company fosters a collaborative and forward-thinking culture to drive success. They are looking to hire for a Finance Manager to be based in their Singapore office as part of their expansion plans.

Responsibilities:

• Oversee financial reporting, budgeting, and forecasting for the Asia region, ensuring accuracy and alignment with organizational standards.
• Lead month-end and year-end closing processes, ensuring consistency in journal entries, reconciliations, and intercompany transactions.
• Conduct financial analysis to identify trends and provide actionable insights to improve profitability and operational efficiency.
• Ensure compliance with local statutory requirements, tax laws, and financial regulations across Asia markets.
• Collaborate with regional and HQ teams to standardize processes, enhance financial controls, and drive system improvements.
• Manage and develop the regional finance team, fostering a high-performing and collaborative environment.

Requirements:

• Bachelor’s degree in Finance or Accounting.
• 10 years of experience in Accounting/FP&A.
• Experience in the Luxury, Fashion, Lifestyle, Apparel industry is a plus.
• Team management experience is a must.
• Strong knowledge of financial reporting, budgeting, and compliance, with experience in Asia markets preferred.

If you are a match to the role and have interest, please apply to this role or contact Manish Sadhwani at [email protected] or via LinkedIn.

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative solutions to their esteemed clients. They are dedicated to quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for Experienced System Managers to join their team and contribute to their ongoing success.

Location: AMK/Bukit Merah/Science Park

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Provide technical consultancy advice on system configuration and overall design
• Implement system infra expansion design and configure Monitor System Performance
• Assist clients to verify, isolate and provide a temporary work around for the incident/problem logged.
• Resolve system incident/ problem onsite.
• Escalate unsolvable problems and service requests to the System or Software Engineer and report escalations to Operation/ Project Manager.
• Generate relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes.
• Upkeep and maintain configuration of the system.
• Contacting OEM/Vendor/subcontractor for technical support.

Requirements:

• Min. Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Min. 4-7 years working experience as a System engineer in operations environment.
• Good grasp of technical skills (System) and Infra system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage.
• Good knowledge of Windows Server OS 2019, Active Directory/DNS, HYPER-V and/or VMWARE ESXi

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

• Plan, execute, monitor and control project as per contractual, client and QEHS requirements.
• Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.
• Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.
• Define clear roles & responsibilities, and deliverable requirements of team members.
• Monitor construction productivity and provide recommendations for improvement to works.
• Preparation of site progress report and necessary documentation.
• Ensure that all project documentation including emails exchanges are maintained properly
• Report to management periodically on status of project in terms of QEHS, cost and schedule.
• Any other duties assigned by management.

Requirements:

• Bachelor’s Degree in civil engineering, Construction Management or equivalent
• At least 5-10 years of experience in the field of project management

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Responsibilities:

• Create detailed project plans and designs to meet requirements.
• Select machines, allocate resources, and ensure safety and regulatory compliance.
• Oversee daily site activities in multiple regions.
• Ensure project milestones are met on time and within budget.
• Allocate machinery, staff, and materials effectively.
• Ensure smooth, cost-effective project workflows.
• Implement improvements to boost project value and reduce costs.
• Enhance design, scheduling, and resource allocation for optimal results.
• Provide updates to stakeholders and deliver regular project reports.
• Conduct post-project evaluations to drive continuous improvement.
• Ensure compliance with local regulations and safety standards.
• Conduct regular safety checks and implement necessary corrections

Requirements:

• 5+ years in project management and site supervision, ideally with pipe jacking experience.
• Degree or Diploma in Civil Engineering, Construction, or related field.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Location - North East (Tampines)

Highlights:

- MNC
- Semicon Manufacturing
- C&B / L&D
- AWS + VB

Job Responsibilities:-

Compensation and Benefits

1. Oversee and be responsible to ensure compliance to all legal statutory regulations and head quarter’s requirements in C&B function e.g. MOM and employee related, RBA etc .
2. Ensure competitiveness in compensation with benchmarking with companies in manufacturing/ contract manufacturing/ semicon industries.
3. Plan and oversee that the yearly merit increment and appraisal process is executed and completed timely.
4. Propose competitive compensation package for salary adjustment including promotion and upgrade cases.
5. Execute bonus planning proposal and oversee the payout activities are done in accordance to guideline and approved budget.
6. Drive and participate in annual budgeting exercise.
7. Maintain current knowledge on market issues and changes in government regulations affecting Company compensation and benefits system.
8. Develop and maintain HR related procedures and document for this process.
9. HRI and HRMC Liaison.
10. Drive or implement continuous improvement practices and HR projects in the organization.

Training & Development

1. Provide guidance to HR Administrator in aspect of Training & Development
2. Oversee the training and development needs of employees to enhance overall skills and career development with the aim of attaining business objectives.
3. Source, recommend programs and identify training needs analysis using the competency model.
4. Act as an internal consultant to build and facilitate the implementation of learning and development solutions.

Requirements:

• Must hv experience in manufacturing industry
• Degree holder preferably in HR Management.
• Minimum 5 years in managerial capacity and preferably in manufacturing environment.
• Knowledge of Singapore employment laws and regulations, HR best practices, C&B analysis and training related function.
• Strong analytical, interpersonal and communication skills (oral and written).
• Meticulous, flexible, open-minded and possesses positive attitude.
• Hands-on and be able to engage the teams.
• Knowledge and experience in handling Responsible Business Alliance (RBA) requirements is an advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Job description:

• Managing electrical projects & tender
• Executing methodology & safety during tenders & giving technical expertise
• Planning targets for project & fulfilling contractual & tender requirements
• Coordinating with all related stakeholders & making sure commercial nature of projects are managed in good manner
• Managing project team & planning for milestones for project & complying contractual requirements
• Forecasting tender result for project with senior management
• Experience in electrical project management

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Job Responsibilities:

Restaurant Management:

--Includes menu planning, quality control, ensuring hygiene, and coordinating between departments (e.g., kitchen and dining area).
Staff Management:

--Includes hiring staff, task allocation, providing training, and handling HR issues.
Customer Service:

--Includes providing restaurant information, arranging reservations, handling customer complaints, and ensuring customer satisfaction.
Administrative Management:

--Includes administrative planning, financial reporting, performance reports, market research, and presenting new proposals.

Worker Requirements:

--experience required

Benefits:

--7 days annual leave, 14 days medical leave.

--Bonus for achieving sales targets, evaluated quarterly.

Job Responsibilities:

Facilities Management

• Regularly inspect building facilities and equipment, identifying and reporting issues for prompt resolution.
• Coordinate scheduled maintenance and repairs with contractors and vendors, including HVAC systems, lifts, plumbing, and electrical systems.
• Oversee the restocking of essential facilities supplies, such as pantry and washroom items.
• Handle minor repairs (e.g., changing light bulbs, fixing locks) as necessary.
• Assist in planning and executing preventive maintenance schedules to minimize equipment downtime.
• Ensure office spaces, meeting rooms, and shared facilities are clean and operational.
• Suggest and support initiatives aimed at conserving energy and resources.

Workplace Safety & Health

• Conduct safety inspections to identify hazards and report compliance issues.
• Help update Risk Assessments (RAs) to ensure alignment with statutory regulations.
• Manage and process Permit-To-Work (PTW) forms for high-risk activities, such as working at heights.
• Assist the Compliance & Facilities Manager in implementing safety initiatives within the workplace.
• Contribute to the development and enforcement of safe work procedures.

Fire Safety

• Perform routine checks on fire safety equipment (e.g., extinguishers, alarms, emergency exits) and report any issues.
• Aid in organizing fire drills and ensure staff are familiar with evacuation protocols.
• Collaborate with external vendors to maintain and inspect fire safety systems.
• Assist in ensuring compliance with fire safety regulations during audits or inspections by regulatory bodies (e.g., SCDF).

Vendors & Contractor Coordination

• Coordinate with contractors for services such as cleaning, pest control, security, and waste management.
• Request and review quotations for maintenance and repair work, ensuring timely completion.
• Monitor vendor performance to ensure high-quality service and compliance with agreements.
• Track contract expiration dates to ensure seamless renewals or transitions without service interruptions.

Ad-Hoc Duties

• Support the Compliance & Facilities Manager with special projects, such as renovations or facility upgrades.
• Perform other administrative or operational tasks as needed.

Requirements:

• Minimum ITE qualification in Building Services, Facilities Management, or a related discipline.
• Minimum 1-2 years of experience in facilities or safety management.
• Certifications such as Fire Safety Manager (FSM) or knowledge of the Workplace Safety & Health Act are beneficial but not required.
• Fundamental understanding of building maintenance and facilities management.
• Knowledge of workplace safety and fire safety regulations in Singapore.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills for liaising with vendors and internal stakeholders.
• Basic proficiency in MS Office (e.g., Word, Excel, Outlook) or equivalent software.
• Experience with facility management tools or software (e.g., CMMS, BMS) is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

Compensation and Benefits

1. Oversee and ensure compliance with all legal and statutory regulations, as well as headquarters' requirements in the Compensation & Benefits (C&B) function (e.g., MOM regulations, employee-related matters, RBA, etc.).
2. Ensure compensation competitiveness by benchmarking against companies in manufacturing, contract manufacturing, and semiconductor industries.
3. Plan and supervise the timely execution of the annual merit increment and appraisal process.
4. Recommend competitive compensation packages for salary adjustments, including for promotions and upgrades.
5. Manage the bonus planning process and ensure payouts are conducted according to guidelines and approved budgets.
6. Lead and participate in the annual budgeting exercise.
7. Stay updated on market trends and changes in government regulations that impact the company’s compensation and benefits system.
8. Develop and maintain HR procedures and documentation related to compensation and benefits.
9. Serve as a liaison for HRI and HRMC.
10. Drive and implement continuous improvement practices and HR projects within the organization.

Training & Development

1. Provide guidance to the HR Administrator regarding Training & Development activities.
2. Oversee the training and development needs of employees to enhance skills and support career growth, aligning with business objectives.
3. Source, recommend, and conduct training needs analysis using the competency model.
4. Act as an internal consultant to develop and facilitate the implementation of learning and development solutions.

Requirements:

• A degree in HR Management is preferred.
• At least 5 years of experience in a managerial role
• In-depth knowledge of Singapore employment laws, HR best practices, C&B analysis, and training-related functions.
• Strong analytical, interpersonal, and communication skills
• Detail-oriented, adaptable, open-minded, and with a positive attitude.
• Hands-on approach with the ability to engage and motivate teams.
• Experience with Responsible Business Alliance (RBA) requirements is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Key Responsibilities:

Project Management:

• Plan and execute projects, ensuring efficient resource allocation and effective budget management.
• Lead cross-functional Agile teams to deliver projects on time and to specification.
• Implement tools and processes to improve project tracking, communication, and productivity.
• Oversee the lifecycle management of platform components, including roadmap planning and delivery.
• Manage relationships with stakeholders, presenting updates, aligning expectations, and driving collaborative solutions.
• Identify and mitigate risks through proactive planning and communication.

Business Analysis:

• Collaborate on the development and integration of innovative AI and Big Data solutions.
• Apply technical knowledge of Big Data technologies and metadata management tools to analyze and optimize workflows.
• Translate business requirements into detailed user stories, journeys, and process maps.
• Conduct user journey walkthroughs to address pain points and enhance user experiences.
• Develop and maintain comprehensive documentation, including user playbooks and guides.

Requirements:

• Degree in Computer Science or any related discipline
• At least 5 years of relevant experience in project management and business analysis within banking or financial institution.
• Technical knowledge of Big Data platforms and tools with a good analytical mindset.
• Excellent stakeholder management and communication skills, with experience engaging diverse audiences.
• Proficiency in tools for modelling, workflow analysis, and collaboration.
• A collaborative, solution-focused approach and a commitment to driving results
• Excellent stakeholder management and communication skills, with experience in presenting to steering committees.
• Proficiency in modelling and analysis tools such as Visio, JIRA, and Confluence.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.
• Familiarity with C. C++, Pyton and Java languages

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Location - North region - Woodlands

Job Responsibilities:

• Report directly to the Managing Director.

• Oversee and coordinate work within the Finance Department, ensuring proper recording, control and compliance.

• Perform monthly accounts receivable credit reviews and implement credit control measures.

• Authorize all online banking payments, including GIRO, PayNow, TT and FAST transactions.

• Handle cash and bank transactions while maintaining proper records and ensuring accurate banking procedures.

• Prepare monthly cash flow forecasts, monitor work-in-progress reports and project costing.

• Review and analyze group’s monthly financial reports.

• Prepare group’s annual financial reports and budget forecasts.

• Prepare group’s monthly and quarterly consolidation packages and ensure deadlines are met.

• Liaise with internal and external auditors, company secretaries, tax agents and bankers.

• Perform other duties as assigned.

Job Specification:

• University Degree, ACCA, or CPA qualification.

• Must experience in construction / engineering industry

• Minimum 5 years of accounting experience, with at least 2 years at a managerial level.

• Knowledge of international accounting standards e.g FRS115 and FRS116.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Responsibilities:

Compensation and Benefits

1. Oversee and ensure compliance with all legal and statutory regulations, as well as headquarters' requirements in the Compensation & Benefits (C&B) function (e.g., MOM regulations, employee-related matters, RBA, etc.).
2. Ensure compensation competitiveness by benchmarking against companies in manufacturing, contract manufacturing, and semiconductor industries.
3. Plan and supervise the timely execution of the annual merit increment and appraisal process.
4. Recommend competitive compensation packages for salary adjustments, including for promotions and upgrades.
5. Manage the bonus planning process and ensure payouts are conducted according to guidelines and approved budgets.
6. Lead and participate in the annual budgeting exercise.
7. Stay updated on market trends and changes in government regulations that impact the company’s compensation and benefits system.
8. Develop and maintain HR procedures and documentation related to compensation and benefits.
9. Serve as a liaison for HRI and HRMC.
10. Drive and implement continuous improvement practices and HR projects within the organization.

Training & Development

1. Provide guidance to the HR Administrator regarding Training & Development activities.
2. Oversee the training and development needs of employees to enhance skills and support career growth, aligning with business objectives.
3. Source, recommend, and conduct training needs analysis using the competency model.
4. Act as an internal consultant to develop and facilitate the implementation of learning and development solutions.

Requirements:

• A degree in HR Management is preferred.
• At least 5 years of experience in a managerial role
• In-depth knowledge of Singapore employment laws, HR best practices, C&B analysis, and training-related functions.
• Strong analytical, interpersonal, and communication skills
• Detail-oriented, adaptable, open-minded, and with a positive attitude.
• Hands-on approach with the ability to engage and motivate teams.
• Experience with Responsible Business Alliance (RBA) requirements is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Develop, organize, govern, and manage projects within a set timeframe, ensuring customer commitments are met.
• Successfully execute New Product Introduction (NPI) projects, ensuring all specifications and requirements are met while advancing toward mass production, including identifying and mitigating potential risks.
• Collaborate with customers to define product specifications, requirements, costs, schedules, and quality standards.
• Prepare and provide quotations for tools and molded parts upon receiving a Request for Quotation (RFQ).
• Work closely with the internal tool design and engineering teams on design for manufacturing (DFM) and manage program documentation, technical updates, and engineering changes.
• Regularly update management on the status of ongoing projects.
• Actively seek new customer opportunities.
• Build and maintain strong relationships with key customers to secure new and additional projects, while expanding the customer base to strengthen the sales pipeline.

Requirements:

• Degree or diploma in Mechanical Engineering or Precision Engineering.
• Practical experience and knowledge in plastic injection, injection tool fabrication, or mechanical product design.
• Proficient in using Microsoft Office suite.
• Strong verbal and written communication skills, with effective presentation abilities.
• Demonstrated leadership skills to guide, motivate, and inspire the project team, ensuring quality output and commitment to deliverables.
• Business-minded, detail-oriented, and cost-conscious.
• Strong problem-solving abilities and sound decision-making skills.
• Excellent organizational skills with a proactive attitude, always looking for ways to improve and implement new approaches to achieve results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Oversee the overall workflow and performance of the accounting team.
• Review and finalize financial statements, including profit and loss statements, balance sheets, and cash flow statements.
• Ensure the timely submission of taxes, regulatory filings, and financial statements.
• Serve as the primary point of contact for client communications, delivering exceptional service and addressing any issues or inquiries.
• Provide mentorship and guidance to team members, fostering high performance and career development.
• Ensure adherence to all accounting standards and company policies.
• Coordinate with auditors, tax agents, and other external parties.

Requirements:

• At least 5 years of working experience in Audit or Accounting firm
• Diploma or Bachelor’s degree in Business (Accounting), Finance, or a related field.
• Strong knowledge of the Singapore Companies Act, Financial Reporting Standards, and statutory requirements.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Effective planning and organizational abilities.
• Capable of handling multiple tasks simultaneously.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Key Responsibilities:

Project Management:

• Plan and execute projects, ensuring efficient resource allocation and effective budget management.
• Lead cross-functional Agile teams to deliver projects on time and to specification.
• Implement tools and processes to improve project tracking, communication, and productivity.
• Oversee the lifecycle management of platform components, including roadmap planning and delivery.
• Manage relationships with stakeholders, presenting updates, aligning expectations, and driving collaborative solutions.
• Identify and mitigate risks through proactive planning and communication.

Business Analysis:

• Collaborate on the development and integration of innovative AI and Big Data solutions.
• Apply technical knowledge of Big Data technologies and metadata management tools to analyze and optimize workflows.
• Translate business requirements into detailed user stories, journeys, and process maps.
• Conduct user journey walkthroughs to address pain points and enhance user experiences.
• Develop and maintain comprehensive documentation, including user playbooks and guides.

Requirements:

• Degree in Computer Science or any related discipline
• At least 5 years of relevant experience in project management and business analysis within a dynamic environment.
• Technical knowledge of Big Data platforms and tools with a good analytical mindset.
• Excellent stakeholder management and communication skills, with experience engaging diverse audiences.
• Proficiency in tools for modelling, workflow analysis, and collaboration.
• A collaborative, solution-focused approach and a commitment to driving results
• Excellent stakeholder management and communication skills, with experience in presenting to steering committees.
• Proficiency in modelling and analysis tools such as Visio, JIRA, and Confluence.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy