Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

You will lead the project execution of the electrical infrastructure upgrade (including substations, consumer switch rooms) for power provision to EV chargers.

Overall, as a Design Manager, you will be responsible for the Charging Operations in the assigned zone(s). The job will include the following:

· Develop and implement end-to-end design development and deployment of EV chargers in public car parks. This also includes developing the tender specifications and requirements.

· Lead the design reviews to ensure EV charger deployment are carried out in compliance with the contract specifications and agencies’ code of practices and regulations.

· Support the deployment management process and coordinate with other public agencies to facilitate approval processes.

This role will also require collaboration with other government agencies, industry partners and community partners to manage the EVCPs’ installation within a designated geographical boundary. Project and people management skills will be tested to meet the master project implementation schedule, as well as to ensure smooth downstream operations and maintenance.

You are typically expected to ensure the contractor follows set regulations and is empowered to call out deviations. You shall also be the de facto deputy in the absence of the project manager for all matters.

Requirements:

· Tertiary qualification in engineering fields.

· Candidates with engineering experience in design and project management, as well as strong administration skills are preferred.

· Excellent interpersonal and communication skills to coordinate with team members and external stakeholders.

· Meticulous, efficient time manager, and skilful operator under tight deadlines

· Proficient in Microsoft Office suite software, and knowledge in Geographic Information System (GIS) platforms, applications, and interfaces preferred

· At least 5 years of relevant working experience, and at least 3 years of prior experience in managing diverse stakeholders.

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

You will be supporting the Electrical / Civil-related site matters in the overall EV electrical infrastructure upgrade development as well as support various operational functions in EV charger deployment.

Overall, the Technical Manager will be responsible for the Engineering & Infrastructure Operation. This job will include the following:

• Support the design development of EV electrical/civil infrastructure – Develop tender specifications and requirements for electrical/civil infrastructure upgrade.

• Review the EV electrical/civil infrastructure upgrade proposals - Support specialist advice on potential electrical/civil-related issues in the infrastructure upgrade proposal and recommend solutions to optimize upgrade projects on cost and time.

• Oversee site progress by conducting regular checks on various sites to ensure upgrade works are executed properly.

• Support site assessments as well as assessment of potential costs to upgrade electrical infrastructure to support EV charger deployment.

Requirements:

· Tertiary qualification in Electrical or Civil Engineering

· Excellent interpersonal and communication skills to coordinate with team members and maintaining positive relationship with external stakeholders.

· At least 3 years of relevant working experience preferably involving upgrading of electrical infrastructure and experience in project management and site supervision as well as strong administrative skills are preferred.

· Mentally sharp with a keen eye for detail

· Good work ethics and diligent

· Good command of both written and spoken English language.

· Computer literacy in Microsoft Office software; BIM experience will be a plus.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions:

• Ensure an ample supply of ingredients and supplies for the restaurant.
• Negotiate with suppliers regarding prices, delivery times, and other procurement conditions.
• Ensure the compliance of the procurement process, following the company's procurement policies and procedures.
• Develop and execute effective procurement plans to meet the daily operational needs of the restaurant.
• Supervise inventory levels, ensuring reasonable stock and timely replenishment.
• Coordinate with other departments to understand the restaurant's ingredient requirements and make timely procurement decisions accordingly.
• Ensure the quality of purchased materials meets company standards and hygiene regulations.
• Handle issues and disputes with suppliers, ensuring a smooth supply chain.
• Assist in budget formulation, control procurement costs, and provide advice on cost-effectiveness. Collaborate with the team to ensure the continuous improvement of food quality and service levels in the restaurant.
• Any Adhoc task by General Manager.

Requirements:

• Preference given to candidates with experience in procurement in the food and beverage or related industries.
• Excellent communication and negotiation skills.
• Keen insight into market trends and ingredient quality.
• Familiarity with food safety and hygiene standards.
• Strong teamwork skills, able to collaborate closely with different departments.
• Good problem-solving and adaptability skills.
• Basic understanding of numbers and data analysis.
• Experience in formulating procurement plans and managing the supply chain.
• Experience with the Restoke app will be advantage.

Fill up the application form：

https://masteraccount.typeform.com/to/m2SYkr2w

•⁠ ⁠Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.

•⁠ ⁠Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

•⁠ ⁠Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

•⁠ ⁠Enforcing discipline and accept zero tolerance.

•⁠ ⁠Represent the performing artistes to attend all management meetings.

•⁠ ⁠Ensures the hospitality of the guest.

•⁠ ⁠Assists in interviewing, hiring, and training applicants/employees.

•⁠ ⁠Plans, assigns, and directs work.

•⁠ ⁠Appraises good performance of employees.

•⁠ ⁠Coaches poor performance of employees.

•⁠ ⁠Negotiating contracts and fee, booking venue and handling publicity.

•⁠ ⁠Foster and strengthen teamwork.

•⁠ ⁠Addresses complaints and resolves problems.

•⁠ ⁠Must be prepared to work during weekends and public holidays

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

We are seeking a product manager for our client ST Engineering.

Title: Product Manager

Responsibilities

• Conduct and analyse market research on commercial-defense products with AI technologies to identify market demand, growth opportunities and competitive threats

• Translate global and regional market intelligence into actionable insights that inform strategic product direction and commercial planning

• Provide senior leadership with clear, data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy

• Ensure compliance for advanced networks, sensors, and AI technologies by managing certification processes and maintaining adherence to industry regulations

• Develop and optimize pricing strategies for networks, sensors, and AI-based solutions that balance profitability with competitive positioning

• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration

• Partner with the Product Managers, Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; advanced degree (MBA or M.S.) or certifications in Digitalisation, AI and Data Science

• Experience: 5+ years in start-ups or corporate roles in commercial business functions that focused on business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors

• Solid understanding of market dynamics and regulatory requirements, with in-depth knowledge of compliance and certification processes relevant to the industry

• Develop and implement pricing strategies and go-to-market plans

• Proficiency with advanced networks and sensors with AI applications

• Strong written and verbal communication skills, with experience in delivering markets, business and commercialization insights and recommendations to senior management

• Exceptional organizational skills and the ability to manage complex, cross-functional initiatives with multiple stakeholders

• Experience leading teams and fostering collaboration across product, finance, and commercial departments

• Working location is Jurong East/Ang Mo Kio

• Singaporean only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a project manager for our client ST Engineering.

Project Manager

Responsibilities

• Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide

• Coordinate internal resources and external parties/vendors for flawless execution of assigned

projects

• Ensure assigned projects are delivered on-time, within scope and within budget

• Upfront planning to ensure resource availability and allocation

• Develop detailed project plan to monitor, implement and track progress

• Manage changes to the project scope, project schedule, and project costs using appropriate

verification techniques

• Perform risk management to minimize potential risks. Report and escalate to management when

needed

• Manage relationship with customers and relevant stakeholders

• Develop spreadsheets and PowerPoint to document needs and update

• Perform other related duties as assigned

Requirements

• Degree in Computer Science or related field

• Project Management Professional (PMP) certification is a plus

• Knowledge of Singapore Government procurement and governance processes will be an added

• advantage

• Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project

• Deep understanding in Agile development for software products

• Experience with project management software tools

• Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills

• Excellent client-facing and internal/external communication skills

• Solid organization skills including attention to detail and multi-tasking skills

• Proficient in planning, managing, delegating, and coaching

• Self-driven; results- and customer-oriented

• Working location is in Jurong East

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a business development manager for our client ST Engineering.

Job Title: Business Development Manager

Responsibilities

• Lead and spearhead Public/ Government Service business development activities

• Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market

• Drive efforts to expand market share within Singapore

• Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives

• Evaluate projects through financial feasibility studies, market research, and planning

• Collaborate extensively with other departments on local projects and developments

• Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements

• Monitor the activities of external and internal parties to achieve business objectives

• Investigate the feasibility of setting up new business ventures to agreed business and legal standards

• Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests

• Monitor relevant economic, financial, social, market, and administrative trends within Singapore

• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

• Conduct market research on local business potentials

• Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent

• Experienced in financial reporting, systems, and analysis

• Proficient in software tools and financial modeling; experience is an advantage

• Outgoing, independent, and possesses strong people skills

• Excellent presentation and writing skills

• More than 10 years of experience in management reporting, accounting, or financial analysis

• Ability to interpret financial methodology

• Working location is in Jurong East / Ang Mo Kio

• Singaporeans Only

Location: Jurong East/Ang Mo Kio

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a pre-sales and solutions manager for our client ST Engineering.

Pre-Sales and Solutions Manager

Responsibilities

• Works on deals assigned by the business development team and supports the pursue and bids process

• Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

• Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

• Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

• Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

• Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

• Accurately defines dependencies, constraints, assumptions and risks

Requirements

• Degree in Engineering

• At least 5 years of Technical Solutions experience and Bids experience

• Working experience with Non-Defence government agencies and Enterprises

• Strong analytical, problem-solving, and conceptual skills

• Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

• Working location is in Jurong East

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a sales manager for our client ST Engineering.

Sales Manager

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Manage the overall workflow and performance of the accounting team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Act as a key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties

Work Schedule:

• 9 am to 6 pm, Mondays to Fridays
• Flexi Work Arrangement: Work from home possible, subject to performance and efficiency

Incentives & Benefits:

• Up to 2 months variable bonus based on performance
• Company retreats and team-building activities
• Entertainment, pantry, transport, and meal allowance
• Medical and dental benefits
• 5 days’ work week in a collaborative and supportive environment

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Qualifications / Requirements

· Diploma in Accounting / Finance

· Minimum 2 years of experience in a similar capacity

· Good reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, PowerPoint and relevant accounting systems

· Service oriented with an eye for details.

· Ability to work effectively and contribute in a team.

Self-motivated and energetic.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Duties & Responsibilities

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer.
• Work with performers to fine-tune performance.
• Keep and update weekly routine performances.
• Assist the performer in selection for optimal performance standards.
• In charge of the admin of the performer including reporting to the management.
• Need to manage the staff and assist the management in handling all the issues of the performers.
• Attend monthly meetings pertaining to stage performance matters Requirements.
• Ability to communicate well with staff/ performer from East Asia.
• 3 to 4 years’ experience as Performing Artiste Manager or related manager.
• Able to communicate well with the performers.
• Has experience as Performer is a plus.
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous.
• Strong stage experience.

• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Key Responsibilities:

• Identify and develop new business opportunities to achieve revenue targets.
• Build and maintain strong relationships with clients and partners.
• Conduct market research to understand trends and customer needs.
• Develop and implement strategic business plans to drive growth.
• Collaborate with internal teams to create tailored solutions for clients.
• Prepare and present compelling business proposals.

Requirement:

• Proven experience in business development, sales, or a related field.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities:

• Security Software and Access Control hardware
• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion. Software Service proposal with quotation & manage prospective / secure order / execute maintenance job by team
• Solutioning skills such as Troubleshooting / proper report and action order to the team.
• Prepare proposals
• identify protential clients
• Energy saving proposal with existing system diagnosis
• Help up and coordination with Sales & Marketing department. Job task share when the existing customer does machine replacement or expansion / upgrading orders.

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

INFORMATION:

Provide technical support on product offerings and solutions to the customers.

Ensure proposed solution meets the local authority requirements, and accordingly to tender specifications.

Work closely with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing, material specifications study and out-sourcing works.

SCOPE OF WORK:

Technical support on product offerings and solutions to the customers.

Proposed solution meets the regulatory and to tender specifications.

Work with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing & material specifications study.

Study and proposes alternative solutions, specifications deviation from inquiry documents.

Work on project tender specifications, attend site for survey and assist integration proposal.

Discuss with inquirers on specifications change especially on installation design.

Generate project cost estimation, identifies new vendors / suppliers / contractors for optimum cost.

Work with sales team to generate detailed project proposals, quotations & technical documents.

Identify customer needs by focusing on promotional activities/ target group/building project pipeline.

Plan, execute marketing engagement for the target group to identify new business opportunities.

Work with vendors to provide competitive solution and identify opportunities for business growth.

Provide report of promotional activities and sales leads/forecast to share market intelligence.

Conducting regular training seminars in conjunction with product marketing managers.

REQUIREMENTS:

Diploma/Degree in Electrical/Electronic Engineering,

At least 6 years of relevant experience;

Knowledge in power products, e.g. Power Systems, UPS systems, switchgear, voltage components.

Understand architectural, mechanical, and electrical blueprints and electronic control systems.

Knowledge in site installation works and requirements preferred.

WORKING HOURS / LOCATION

5 day work week

8.30am to 5.15pm

Location in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Programme Development and Management
  • Implement curriculum for innovation & entrepreneurship education programmes.
  • Develop and manage programme timelines, milestones, reporting and deliverables, including the GII Programme and OWSE, or equivalent.
  • Ensure effective operations in compliance with university policies.
• Programme Impact and Evaluation
  • Monitor and evaluate the performance of the programme and its impact on the startup ecosystem.
  • Implement continuous improvement strategies to enhance the uniqueness and effectiveness of the programme.
• Stakeholder Engagement and Partnership Building
  • Identify and organise collaborative initiatives with internal and external stakeholders, including but not limited to student leaders, faculty, investors, sponsors, corporate partners.
  • Identify strategic opportunities for IIE and SMU and build relationships with key stakeholders and networks that support the acceleration of student innovation and cultivate the entrepreneurial mindset.
• Student Club Management
  • Oversee and guide student leaders in the areas of club governance, workplans and finance to establish credible student-led clubs in SMU.
  • Provide institutional support and cultivate the entrepreneurial mindset among student leaders and clubs through experiential activities. & events
• Financial Oversight and Fundraising
  • Track the budget and utilisation of the club & programme(s).
  • Ensure optimal utilisation of programme-specific funds.
• Marketing and Brand Strategy Development
  • Support the development of marketing strategies to elevate respective programme's profile and awareness within SMU, locally and regionally.

• Degree in Business, Education or related disciplines.
• Recent graduates are welcome to apply. More qualified candidates can be considered for a more senior job title.
• Excellent project management and organizational skills.
• Effective communication, presentation and stakeholder management skills.
• Strong knowledge of budget, grant administration and financial management principles.
• Diligent and outcome-driven.
• A keen sense of ownership and accountability, acts with a sense of urgency to meet tight deadlines.
• Comfortable with minimal amount of direction, thrives in high pressure and high expectation situations.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Deep knowledge and network in the local & SE Asia innovation and entrepreneurship ecosystem will be viewed favorably.
• Experience in designing and delivering quality experiential learning educational programmes, and relevant experience. as an educator or mentor to the youth is a plus.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

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