Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Singapore Aquatics (SAQ) is the governing body for the aquatic sports of swimming, water polo, diving, and artistic swimming in Singapore. As a member of World Aquatics, SAQ is responsible for the development and education of aquatic players, officials, coaches, and volunteers throughout Singapore, as well as the conduct of competitions and programs for all levels of participation.

We invite passionate and capable applicants who can contribute to our cause in the following position:

Job Title: Swimming Pathways Manager/Assistant Manager
Reports To: Director, National Swimming Pathway & Coach Development

Primary Job Purpose:

The Swimming Pathways Manager/Assistant Manager will be responsible for overseeing the National Swimming Pathway Programs, with a specific focus on SwimSingapore Initiatives. This role is vital in ensuring that the Centralized Assessment Management System (CAMS) is efficiently integrated to enhance the quality, accessibility, and effectiveness of national swimming pathways education and assessment processes. The individual will work collaboratively with key stakeholders, including partner agencies, clubs, coaches, assessors, program providers, and participants, ensuring the seamless execution of programs, assessments, and continuous improvement of the swimming pathway.

Key Responsibilities:

1. Leadership & Supervision:

• Team Supervision & Development: Supervise Swimming Pathways & CAMS Executives, ensuring the efficient execution of responsibilities. Provide guidance to team members to meet goals in program administration, customer service quality, stakeholder engagement, and programs delivery.
• Performance Management: Evaluate the performance of team members and provide feedback to meet the objectives of the national swimming pathway programs and CAMS operations.
• Team Development: Foster professional growth within the team through mentoring, training, and support in administrative and program management tasks.
• Communication: Maintain effective communication with the Coach Development Team and Swimming Pathways Sub-Committee members to ensure alignment with broader organizational goals.

2. Swimming Pathways – SwimSingapore:

• Program Management: Oversee and manage the SwimSingapore National Swimming pathways programs, ensuring alignment with national standards and supporting progression from entry-level to competent swimmers.
• Event & Logistics Management: Coordinate logistics for assessment centres, including scheduling, venue bookings, and the smooth operation of assessment events. Engage all relevant parties ahead of time to ensure effective coordination and preparedness.
• Training & Development: Collaborate with coach development team, technical teams, and external partners to develop and update training resources, certification pathways, and workshops to support coaches and participants.

3. Centralized Assessment Management System (CAMS):

• CAMS Integration: Implement, optimise, and manage the CAMS platform for tracking coach qualifications, participant progress, assessments, and certifications. Ensure seamless data flow between key stakeholders (e.g., SportSG, MOE, coaches, assessors, and program providers).
• Data Management: Utilize CAMS Platform to maintain accurate and current records for participants, coaches, and clubs. Ensure data integrity and accessibility for relevant stakeholders.
• Performance Monitoring & Reporting: Leverage CAMS data to generate reports and insights that help monitor progress, evaluate program effectiveness, and inform continuous program improvement.
• Program Evaluation: Conduct regular assessments of the swimming pathway, using CAMS to identify opportunities for refinement and ensuring alignment with community needs and stakeholders' expectations.

4. Other Administration:

• Membership Management: Oversee the administration of coach ,teacher, clubs, participants users Acct, ensuring accurate, up-to-date records. This includes renewals, marketing, and the maintenance of relevant web platforms.
• Assessment & Certification: Collaborate with the Swimming Pathway Executives, Coach Development Team to ensure the seamless management of coach assessments, certifications, and records.
• Volunteer Management: Manage volunteer involvement in assessment processes, ensuring defined roles and a positive volunteer experience.
• Budgeting & Cost Management: Assist in budgeting for swimming pathway programs, ensuring that resources are efficiently allocated and costs remain within limits.

5. Collaboration:

• Stakeholder Engagement: Collaborate closely with internal and external stakeholders, including CoachSG, SwimSafer, SSI, MOE, assessors, coaches, and clubs, to ensure alignment on program goals and delivery.
• Community Engagement: Work with the Club Development Executive and HPT to plan and organize ParentSAQ workshops and forums to strengthen community participation and understanding of swimming programs.
• Program Alignment: Coordinate with the Swimming Pathway Executive to ensure coaching development aligns with national swimming pathways, improving the competency of learn-to-swim standards.

6. Planning & Reporting:

• Strategic Planning & Reporting: Support Director, National Swimming Pathway & Coach Development in refining the Multi-Year Sports Plan, including goal setting and KPI tracking. Assist in annual reporting for SAQ’s Annual Report and SportSG’s Core Data submission.
• Performance & Impact Reporting: Use data from CAMS Platform to prepare reports on the impact of national swimming pathway programs and communicate this to stakeholders, providing actionable insights for strategic adjustments.

Preferred Requirements:

Educational & Certification Requirements:

• Diploma or Degree in Business Administration, Sports Management, Physical Education, or a related field.
• Certification in relevant sports management or coaching education programs (e.g., ACTA or ACLP) will be advantageous.
• NROC Level 1 swimming coach certification (preferred).

Skills & Experience:

• Proven experience in Event Management/Sports Program management, particularly in swimming coaching or education programs.
• Familiarity with CAMS Platform or similar assessment management systems.
• Strong understanding of the Singapore swimming landscape and its national programs.
• Experience in managing membership, people engagement, and competency development programs.
• Proficiency in Microsoft Office Suite and data management systems.
• Willingness to work flexible hours, including weekends and evenings, to support smooth program delivery.

As the Swimming Pathways Manager/Assistant Manager, You’ll Have Opportunities To:

• Expand Your Leadership Skills: Develop your leadership and management capabilities by overseeing a dynamic team and supporting their growth through mentoring and training.
• Strengthen Stakeholder Engagement: Enhance your ability to build relationships by collaborating with a wide network of internal and external stakeholders, including national sports organizations, local clubs, and parents.
• Contribute to Strategic Planning: Play an active role in long-term strategic planning, supporting the growth and evolution of the swimming pathway programs, ensuring they are inclusive, effective, and scalable.
• Grow in Program Management: Refine your skills in organizing and delivering impactful coaching workshops, courses, and events that shape the future of aquatic sports in Singapore.
• Foster Community Engagement: Play a pivotal role in creating and sustaining a supportive community within the aquatic sports ecosystem, helping to engage and inspire swimmers, coaches, clubs, and stakeholders.

Be part of the building operations team to ensure effective maintenance and management of the property

Job Description/Responsibilities:

• To optimise operations of the asset’s equipment and systems
• To identify, initiate and execute special projects to improve and enhance the asset’s operations
• To attend to tenancy matters such as tenants' requests, feedback and conduct inspection for the handing of and taking over of tenanted premises
• To negotiate and manage effective building maintenance service contracts
• To plan and budget for the development’s operations and ensure that building works are carried out accordingly
• To ensure timely renewal and replacement of term contracts, building and regulatory licenses
• To lead and supervise the Operations team which may include Senior/ Building Executives, and Senior/ Technicians
• To liaise with Government bodies/ Consultants/ Architects/ Contractors on building matters
• Identify, develop and review staff’s training needs, skills and develop staff’s potential for the M&E and Housekeeping Department
• Supervise and uphold company’s policies and procedures to ensure compliance, safety, security and welfare of staff
• To ensure timely submission of Management reports, budget and ad hoc reports as and when assigned
• Any other tasks as assigned by immediate supervisor/management

Key Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Property Development/Real Estate Management or equivalent
• At least 5 year(s) of working experience in the related field is required for this position
• Preferably Managers specializing in Property/Real Estate or equivalent
• Certified as Environmental Control Officers for Specified Premise

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

•Support the development and execution of commercial strategies to improve customer satisfaction and grow market share in the APAC region.

•Collaborate with sales, operations, and supply chain teams to align product strategies with business objectives.•

Manage product pricing, positioning, and customer engagement to optimize revenue and profitability.

•Act as a liaison between internal teams and customers, gathering feedback and addressing customer requirements.

•Provide input on product capabilities, positioning, and pricing for the sales team.

•Conduct market analysis and competitive research to inform product decisions and identify growth opportunities.

•Develop marketing materials, pricing models, and business cases to support commercial efforts.

•Stay informed on customer demands, industry trends, and market conditions to guide product strategy.

Requirement:

•Bachelor’s degree in Engineering or a related technical field preferred, though relevant semiconductor industry experience will be considered.

•Experience in product management or a customer-facing sales role in APAC markets.

•Familiarity with the semiconductor industry and business operations.

•Product management or sales experience within the semiconductor industry.

•Strong understanding of business operations and experience supporting profitability strategies.

•Ability to work closely with sales, operations, and cross-functional teams to meet business objectives.

•Strategic thinker with strong communication skills to interact with customers and internal teams.

•Ability to manage multiple priorities in a fast-paced environment.

•Proficiency in financial analysis, including pricing and cost modeling.

•Ability to travel domestically and internationally as needed (up to 20%).

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

Expecting Salary

Date Available

Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID:
QWVRW459

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

Job Overview:

The Lead Technology Delivery Manager is responsible for building a deep understanding of our business within the region and partnering with respective leaders to provide strategic technology guidance, support, and resolution on technology projects, processes and services. He/she must be laser-focused on regional client technology needs to improve colleague productivity and work life quality. Working closely with with the Director of Technology Delivery, this individual will drive and execute our technology projects for the region and serve as the regional escalation for all technology requests. In addition, the manager collaborates with the Regional COO to ensure our tech strategy aligns with regional business needs and coordinates with other regional/global teams to deliver our technology vision based on exceptional management, problem-solving, and professional skills.

Key Responsibilities:

• Laser-focused on understanding and delivering resolution to technology issues and escalations with speed and agility to grow partnerships and overall satisfaction.
• Own the technology colleague experience for our APR colleagues and collaborate across all technology teams to continuously improve colleague end-to-end engagement, communications, and processes.
• Partner with the Director of Technology Delivery and APR COO to support the technology needs of the APR region within the broader technology organization.
• Drive the delivery of internal technology projects such as M&A, Office Expansions, Security & Risk, and Audits, while also coordinating subject matter experts (SMEs) such as Product Managers, Architecture, Infrastructure Shared Services in regional initiatives.
• Ensure all aspects of regional technology hardware/software budgets and budgeting/forecasting are clearly managed and aligned with global financial planning & analysis team efforts.
• Serve as the regional voice for OWG Tech by engaging in all aspects across the technology team to deliver collective success.

Experience:

• 7+ years of experience working or managing end-to-end colleague technology services or technical projects at enterprise scale.
• An ability to build, manage and grow relationships and manage stakeholders’ expectations while capturing & sharing meaningful metrics to keep team and stakeholders informed.
• Passionate about the colleague satisfaction and the delivery of technology services and solutions to improve colleague and client outcomes.
• A strong focus on effective project management and a demonstrated ability to establish good systematic processes and ways of working.
• Experience working at management consulting firm or large complex organizations is highly desirable.
• A track record of delivery-focused collaborative work in complex environments delivering projects with multi-disciplinary agile teams.
• Enthusiasm, energy, and an ability to motivate teams and navigate confidently within a large complex organization.
• Fungibility and flexibility to work on a variety of projects and technologies, including those that are new or unfamiliar to you.

Skills and Attributes:

• Exceptional colleague experience mindset and genuine passion for technology.
• Focus on output, and ability to work under pressure and deadlines.
• Excellent communication and change management skills.
• A pragmatic approach to solutioning and service delivery.
• Excellent communication skills, both verbal and written.
• A clear commitment to creating impactful solutions that solve our clients’ problems.
• The willingness to work fluidly and respectfully with our incredibly talented team.

The Business Architecture Manager is responsible for:

1. Creating and implementing a framework that ensures the company's business processes, systems and structures align with its overall goals and strategies.
2. This position exists to optimize operations, enhance efficiency, and drive innovation aligned with the needs and requirements of clients, customers and internal stakeholders.
3. By establishing clear processes, systems and capability requirements, the role aims to facilitate strategic growth while operating within budgetary and resource constraints.
4. Assess alignment of business processes and systems with evolving strategies, business needs, technology advancements and client and customer requirements.
5. Develop an integration frameworks that promotes process standardization and alignment across functions and markets.
6. Monitor and adapt business architecture by participating in the design of integrated solutions for Clients and Customers. Work with functions and markets to translate operational concerns technology solutions.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Malaysia. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

As the Project Manager, Technology Services at ONEPIP, you will be managing the performance of IT projects and ensuring that the service levels are achieved, defining appropriate project management deliverables for all projects working while in tandem with the business core team.

Responsibilities:

· Reporting to the CEO, the incumbent will identify opportunities and risks for delivering the company’s services as a financial solutions company offering unique and leading edge platform services in the FX market, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.

· Identify technology trends and evolving social behaviour that may support or impede the success of the business.

· Responsible for the day to day management of the service delivery function which includes the business-related IT functions.

· Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services.

· Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all projects and system integration work.

· As a member of the senior management team, establish and oversee governance processes to ensure the organization's objectives are met, risks are managed, and resources are used responsibly—particularly in the areas of software development, office networks, telecommunications, and customer support. Implement a customer service and support process with a focus on web-based services, integrating it with the software engineering process to efficiently resolve customer issues, enhance application usability, and continuously improve overall service delivery.

· Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.

· Select and manage company staff or outsourced vendors who will form the resources for technical projects implementation.

· Demonstrated ability to envision solutions that meet consumer needs or solve business problems.

Requirements:

· University degree in the field of Computer Science, Information Technology, or another rigorous discipline. An advanced degree in one these fields is a plus.

· 10 years’ experience in application project development and management.

· Skill with CSS, XHTML, one or more Javascript frameworks, and AJAX.

· Knowledge of web standards.

· Possess profound knowledge of Visual Studio .NET, ASP.NET, and MS SQL Server

· Experience with UNIX system administration and web server configuration.

· Knowledge of Internet protocols and RFC standards, database management systems, and revision control systems.

· Familiarity with banking and financial sectors. Knowledge in FX market is a plus

· Familiarity with information security vulnerabilities and risk management.

· Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.

· Strong analytical, problem solving and documentation skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

As an Assistant Manager / Conservatory Operations, you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories.

You will be required to manage multiple stakeholders including horticulture vendors, collaboration partners and cultural groups who may be involved in the floral displays.

You will manage and contribute to programs and activities to provide a more immersive experience for our visitors through our floral displays.

Requirements:

• Degree in Horticulture/ Botany/ Plant Science/ Environmental Science-related discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office

The Role:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, leading sales managers to identify opportunities and ways to maximize and exceed personal and team revenue goals.

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Strong oral and written communication skills.
• Results-oriented
• Ability to foster a competitive yet collaborative team environment
• Proficient in Microsoft Office, and hotel management systems

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

The Role:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents.
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 3 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.