We are looking for a Bar Manager. You will play a pivotal role in ensuring high quality standards, creativity, brand promise and profitability for the bar program while working closely with other leaders within the F&B Management, F&B Outlets, Catering, Wedding and Banqueting departments, Guest Care Services, Marketing and Finance divisions. If you possess a passion for F&B, delivering excellent customer service, we want you to be part of our growing team.
The Bar Manager's areas of responsibilities includes the following but not limited to:
Operations Management
· Confirm preparation and presentation of all food and beverages are aligned to the quality and service standards as set out in the SOP
· Verify cleanliness and hygiene of bar and all equipment and assets are available and in good condition for each service period
· Acquire feedback from guests by active social interaction on quality and service levels to achieve total customer satisfaction. Resolve and grievances promptly
· Create productive schedules and rostering to ensure that the bar is well staffed through effective utilization of all resources
Financial Management
· Establish objectives and targets for the bar. Implement systems to maximise sales and revenue where necessary
· Certify accurate cashier closing procedures and that the mandatory corresponding paperwork is complete
· Ensure adherence to stock control procedures. Perform regularly scheduled inventories in support of finance and accounting systems
Business Development
· Support the Marketing and Communications team in development and implementation of promotional activities and events at the venue
· Develop and update menus collaboratively with the Food and Beverage team in line with the latest industry trends to provide an unsurpassed experience for our guests
· Interact with media & guests to promote the hotel & the business unit when & where required
Human Capital Management and Development
· Committed to learning. This includes self-study, research and exploration of the local bar culture and knowing the places to go
· Maintain constant staff interaction and communication by delegating duties and tasks to staff to meet goals and profitability
· Conduct weekly training sessions in accordance to staff’s development and training needs
· Responds to constructive feedback from others by showing improvement in performance
· Leads by example through passionate, hands on approach
· Displays and maintains a professional and pleasant image at all times
· Maintains professional confidentiality at all times
· Demonstrates a good working relationship with other departments with a high level of communication and cooperation in the interests of service and improvement in the working conditions of the hotel and department
External
· Ensures that the hotel complies with all Alcohol & Food Hygiene related Laws and Regulations of Singapore and its relevant authorities
Job Requirements:
· At least 3 years’ experience in Hotel bars of similar capacity, preferably in Singapore and/or a 50 Best Bar
· Minimum Diploma in Hospitality/Tourism Management or equivalent
· Certification in WSET Level 2 or 3 in Wines and/or Spirits will be advantageous
· Knowledge of beverages, products including the recipe, history, latest trends and pairing techniques
· Excellent communication and organizational skills
· Strong interpersonal and problem-solving abilities
· Highly responsible & reliable leader
· Ability to work well under pressure in a fast-paced hotel environment
· Ability to lead/coach a team and work cohesively with team members and stakeholders
Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.
