You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

The Social Work Associate is responsible for conducting intake, information and referral services. He /she would also conduct engagement and preventive activities to the clients and/or caregivers in an individual or group-based setting.

He/She will be working closely with the Social Worker (Team Lead) and Social Worker/Case Worker in the planning and implementation of these activities, as well as to monitor clients’ condition and progress.

He/She also provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation.

He/She organises the logistics &/or resources to ensure the smooth running of CREST services. The Social Work Associate may also be involved in coordinating outreach events and activities, where required.

A. Programme Implementation

i. Conduct intake and needs assessment during first contact, prepare for necessary intervention that includes information and referral and basic counselling services to help

ii. Provide support to clients and/or caregivers through engaging them in meaningful activities such as cognitive stimulation activities or structured activities e.g. reminiscence, memory, linguistic and other appropriate activities) based on clients’ interest.

B. Administration and Staff Development

i. Provide administrative or logistical support to the team in running client-related support and/or other CREST activities.

ii. Assist in coordinating and planning outreach and engagement events with other community partners and agencies.

iii. In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance with the CREST programme. iv. Store and maintain data and documents, in accordance with the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.

v. Coordinate the team training schedule, in consultation with the Social Worker (Team Lead).

vi. Ensure attendance in training and supervision sessions, where relevant, as part of the staff competency required by the CREST programme.

C. Other Duties

i. Prepare the necessary resource material to be provided to clients and caregivers. ii. Any other duties, as assigned.

Technical Competencies:

Ability to engage service users and community partners.

Able to use email, calendar, shared drives as well as common software and smart phone apps.

Core Competencies:

Resilient, passionate to serve the community and a team player.

Preferred achievements / characteristics:-

Qualification background: - Diploma in Social Services - 1-2 years relevant working experience - Fresh graduate is welcome to apply

Preferred:- Experience in Social Service Sector or Mental Health Sector

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Senior Social Worker (SSW) is responsible for facilitating change and improving the lives of individuals, families, community facing transitional challenges through the provision of direct services.

• Supervise and approve case assessment and outcome plans, and case closure
• Provide consultations for assessment of cases with risk issues
• Support or co-lead review of complex and risk cases in the company
• Supervise subordinates in the follow through of intervention plans, especially for complex and or risk cases
• Provide supervision of groupwork and community work through modelling, observations and debrief etc
• Function as a Team Lead or Covering Team Lead in Mental Health Service
• Ensure KPIs will be met within the timeline as per funding agencies' requirement
• Carry out any other duties as assigned by HOD and Supervisor

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

RELEVANT EXPERIENCE:

• Accredited as Registered Social Worker with Singapore Association of Social Workers
• At least 4 years or more working experience as a Social Worker
• At least 2 years' experience in managing crisis intervention and supervising the junior social workers

COMPETENCIES:

• People-Oriented, good interpersonal and relation building skills
• Ability to multi-task and work in a fast-paced and dynamic environment
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Proficient in Microsoft Office and comfortable with various IT platforms
• Excellent verbal and written communication skills
• Effective report writing skills
• Team Player

*Only shortlisted candidate will be notified.

About this Job

Advise prospects on market trends, best practices, and solutions when it comes to social media, corporate and construction progress videos.

Job Description

• Build and promote strong, long-lasting customer relationships.
• Familiarize with all AVP's directives, goals, and its wide range of services.
• To grow AVP's client base through networking with international business groups.
• Continually source for new avenues of lead generation and networking opportunities.
• Pitching creative ways of adopting or adapting AVP's content production services and plans.
• Partake in product development feedback.
• Consult prospects on Social and Media Marketing.
• Providing professional and personable customer care.

Benefits

• Full flexi work arrangement.
• Character profiling coaching - to increase your success rates exponentially.
• High commission for unhindered earnings (10% , 50% and 70% schemes).
• Networking expenses sponsorship - we pay for you to build your own network of business owners.

Requirements

• Minimum of 8 hours per week.
• Minimum of 1 in-person meeting per month
• Familiar with Google apps (Calendar, Sheets, Words, Drive, Slides).

Good to have

• Excellent communication skills.
• Great sense of ownership.
• High on Initiative.
• Hunger to achieve results.
• Resourceful - great in problem solving.
• Outstanding presentation skills in small and large group settings.
• Love changes and a wide scope of services to sell.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Requirements

• Degree in Social Work
• Willing to comply with the Standard Operating Procedure when discharging duties
• Willing to perform shift work in accordance with the Duty Roster
• 3 years of direct practice, 1 year of supervisory role

Responsibilities

Advanced clinical, supervisory, and administrative responsibilities include:

• Provide leadership, supervision to a team of social workers, caseworkers or other support staff.
• Oversee complex cases, ensuring that appropriate interventions and services are provided, and conduct assessments and develop comprehensive care plans.
• Collaborate with other professionals, agencies, and community organizations to enhance the delivery of social services.
• Work to influence policies and practices that impact the well-being of the residents and contribute to the development of policies and procedures within the organisation.
• Provide training sessions and workshops for staff and stay updated on relevant research and best practices in social work.
• Handle administrative tasks related to programme management, such as budgeting, reporting, and compliance with regulations.
• Respond to crises and emergencies, providing immediate support and intervention when necessary.

The Welfare Homes is for destitute persons. Location of work would be at Buangkok Green.

We regret that only shortlisted applicants will be notified.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention Programme for Infants & Children (EIPIC) helps equip children with motor, communication, social, self-help and cognitive skills. THK EIPIC Centre involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

Reports to the Senior Social Worker, HOD (Social Work).

Main Duties and Responsibilities:

1. Case Management Support

• Facilitate parents' understanding of programme and needs of child, and enrolment of students into EIPIC.
• Establish rapport, engage parents and conduct holistic bio-psycho-social assessment of child's and family's needs, risks and strengths
• Demonstrate knowledge of available community resources, evaluate and identify areas for follow up (e.g. referral to internal/external resources)

1. Documentation and administrative tasks

• Participate in team meetings/case discussion, take notes and maintain good record keeping
• Complete documentation (e.g. case recordings) accurately and promptly for other professionals who are working with child
• Maintain accurate records, prepare reports for governing agencies, collate information and submit government means-test applications
• Provide logistical and administrative support of programmes which are conducted by the centre/department.
• Any other duties assigned by the Senior social worker/HOD.

• Minimum Diploma in Social Work
• 1 to 3 years of experience working with families and children preferred, fresh graduates may apply

• Team player, meticulous and have good administrative skills
• Able to work independently
• Have some understanding of the diverse cultures and races
• Has patience and commitment in the education of and nurturing young children, empowering the families
• Keen to develop professionally

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

About Qurious Media Singapore

At Qurious Media Singapore, we’re not just another marketing agency—we’re a game-changer for local SMEs. As Singapore’s first and only Outsourced Marketing Solution dedicated to small businesses, we provide an all-in-one marketing department experience. From strategic planning to execution and analysis, we help businesses grow by becoming an integral part of their marketing function.

What sets us apart? We bring effective, result-driven marketing to SMEs at an affordable price, making world-class strategies accessible to businesses that need them most. And as official Meta and Google Partners, we combine global expertise with local insights to help Singapore’s small businesses thrive.

What You’ll Be Doing:

As our Social Media Intern, you’ll play a pivotal role in helping local SMEs tell their stories and connect with their audiences. This isn’t just about creating content—it’s about creating real impact for local SMEs. You’ll work closely with our Brand Manager to strategise, create, and execute content that makes a difference.

Your Mission, Should You Choose to Accept It:

• Create Compelling Content: Design engaging social media posts, from text and graphics to short videos and GIFs, all aligned with brand guidelines and marketing goals.
• Strategize and Plan: Develop a comprehensive monthly content calendar featuring 8–12 impactful posts per brand, ensuring every piece is both timely and engaging.
• Refine and Adapt: Adjust and improve content based on client feedback, while keeping the creative spark alive.
• Execute Flawlessly: Plan and schedule posts across various platforms, ensuring seamless rollouts.
• Polish Your Craft: Dive into video editing, graphic design, and motion graphics to create content that stands out in a crowded digital space.

What You Bring to the Table:

• Proficiency in Photoshop, Canva and CapCut is required. Knowledge of Adobe Illustrator, After Effects, and Premiere Pro is a plus.
• You can handle tight deadlines with ease and deliver quality work every time.
• Creativity with a purpose—you know how to align ideas with marketing objectives.
• Excellent interpersonal skills to collaborate and communicate effectively.
• Exceptional organisational skills and a keen eye for detail.

To Qualify for the Role:

• Fluent in English
• Proficiency in Malay or Mandarin is considered a plus.
• Polytechnic or University students (Local or Private) studying in relevant fields

Interested in making an impact on small businesses in Singapore?
Contact us for more information!

Job Types: Full-time Internship

Duration: 3-6 months

Salary: $1000 to $1500 per month

Benefits:

• Flexible Schedule: Maintain work-life balance with adaptable working hours.
• Hybrid-Remote Role: Work both remotely and in-office for a balanced and productive experience.
• Professional Development: Gain practical experience, enhance your skills, and build a strong foundation for your career.
• Career Advancement: High-performing interns may be considered for a full-time role, subject to performance and eligibility.

The candidate will report to Head of Social Work and Psychosocial Services and holds a dotted line reporting relationship to the Service Head (if attached outside of inpatient services).

Job Description

• Render professional psycho-emotional, social and spiritual care and support to patients and their significant others and, in doing so, help them lead more meaningful and satisfying lives in the context of the situation where the death of a family member is imminent.
• Play an active role in the planning and execution of the activities of the Hospice that promotes the objectives and the mission of the Hospice.
• Assist in the development of policies and protocol related to the delivery of clinical services and recommend organizational and system changes in order to position the hospice as a leader in hospice palliative care.
• Engage, train and supervise volunteers in specific areas of patient care together with the Volunteer Programme Manager.
• Organise and conduct workshops for community partners.
• Promote the practice and use of palliative care by undertaking educational, research and outreach activities as assigned from time to time.
• Be prepared for job rotation around the different programmes or services, e.g. Inpatient, Home Care and Programme Dignity to address different patients’ needs and optimise manpower resources.
• Participate in the organisation of memorial service, support groups, outings and any other ad-hoc projects assigned by management.
• Any other duties as assigned by the supervisor and management from time to time.

Requirements

• Degree in Social Work / Counselling or relevant formal qualifications from a recognised university.
• Preferably 1-2 years of relevant experience in a healthcare environment.
• Good Interpersonal and communication skills.
• Energetic, committed and enjoy working as a team.

Please apply for the job via this link: https://doverparkhospice-1726647805.teamtailor.com/jobs/5415493-medical-social-worker

At Hustle Singapore, we’re passionate about connecting with our audience through impactful and creative content.

We’re seeking a Social Media Content Creator to develop and execute content strategies that elevate our presence across platforms, including TikTok, Instagram, Facebook, and YouTube.

Key Responsibilities:

• Develop and produce engaging, high-quality content tailored to each social media platform.
• Design graphics, create video content, and write copy to align with our brand identity.
• Stay updated on emerging trends, tools, and best practices in social media and digital marketing.
• Plan and implement social media campaigns to support business goals.
• Analyze performance metrics and optimize content strategies for improved engagement and reach.
• Collaborate with internal teams to align content with overarching marketing strategies and goals.

What We’re Looking For:

• Proven experience as a Social Media Content Creator or a similar role.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) and video editing software will be a bonus.
• Excellent storytelling skills with an eye for aesthetics and attention to detail.
• Strong knowledge of social media platforms, algorithms, and best practices.
• Ability to manage multiple tasks and deadlines efficiently.
• Familiarity with data analytics tools to measure content performance.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Key Responsibilities:

• Assist in developing and implementing social media strategies to increase brand awareness and engagement and acquisition
• Work closely with the appointed agency to create and schedule social media content on social media accounts on Facebook and Instagram.
• Propose appropriate social media content and media buy strategies, for either a standalone campaign or as part of an integrated marketing communications campaign, to achieve campaign goals. This includes tracking relevant metrics to measure campaign success.
• Manage ad campaigns to optimise FB/IG ads within campaign budgets and analyse the ad performance, focusing on improving performance and ad ROIs.
• Review quarterly reports generated by appointed agency to track performance and identify areas for improvement and opportunities.
• Consolidate and provide relevant social media data for reporting purposes and be able to benchmark results against industry standards.
• SStay up to date with the latest social media trends, tools, and best practices, and be open to exploring new ideas.
• Other duties as assigned

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.
• Minimally three years of working experience with at least two years in social media management.
• Strong understanding of social media platforms and their respective audiences.
• Proficiency in social media management tools (especially Meta Business Suite).
• An independent team player who is resourceful, committed, dependable, and able to multitask and thrive in ambiguity
• Possesses the ability to generate innovative content ideas, creative thinkingand strong analytical skills.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is an established F&B operator in Singapore, known for managing a diverse collection of multi-concept gastrobars across prominent locations. They are seeking for Social Media Executive.

Social Media Account Management:

• Oversee and manage all company social media accounts (e.g., Instagram, Facebook, XHS, LinkedIn, TikTok, etc.).
• Ensure consistent brand messaging and tone across all platforms.
• Monitor and respond to comments, messages, and mentions to maintain audience engagement.

Strategy Development:

• Plan and execute social media strategies to meet brand and marketing objectives, including audience growth, engagement, and lead generation.
• Conduct competitor analysis and identify trends to keep the brand relevant.
• Collaborate with internal teams to align social media strategies with broader business goals.

Agency Coordination:

• Act as the primary point of contact for social media and creative agencies.
• Brief agencies on content requirements, campaigns, and objectives.
• Review and approve content from agencies to ensure alignment with brand guidelines.
• Coordinate with agencies for timely delivery of assets and campaign execution.

Content Creation & Planning:

• Develop creative, high-quality content ideas that resonate with the target audience.
• Create monthly content calendars and schedules for posts, stories, and campaigns.
• Collaborate with internal teams, designers, and agencies to produce visuals and multimedia content.

Content Shoots:

• Plan, organize, and attend content shoots, ensuring alignment with campaign objectives.
• Plan & shoot monthly contents
• Edit and optimize content for various social media platforms.

Performance Tracking & Reporting:

• Track social media performance metrics and analyze data to refine strategies.
• Generate reports on campaign effectiveness and provide actionable recommendations for improvement.
• Stay updated with platform algorithm changes and best practices.

Trend Monitoring & Innovation:

• Stay informed about emerging social media trends, tools, and technologies.

Experiment with new formats, tools, and ideas to enhance the brand's online presence.

Ad Hoc Tasks:

• Provide support for unexpected or miscellaneous tasks
• Assist with internal and external events, promotions, and partnerships.
• Contribute to other team initiatives as needed to ensure seamless operations.

Requirements:

• Proven experience in social media management, content creation, and strategy development.
• Strong knowledge of major social media platforms, including analytics and advertising tools.
• Experience liaising with creative or social media agencies.
• Hands-on experience with content creation, including photography, videography, and editing.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Creativity and a passion for storytelling through visual and written content.
• Knowledge of design tools and video editing software is a plus.

Note:

Work timing: 11am-8.30pm (timing will change if there is an event)

Work Day: Tues to Sat

Benefits: Medical claim, incentive bonus, Dental Claim, Enjoy Outlet F&B Staff Discount

Interested candidates, please send your CV to: [email protected] or Click to APPLY

Gemini Personnel Pte Ltd

EA License number: 23s2015| EA Registration number: R24120181

Job Description

Primary Responsibilities

• Content Creation:Assist in creating engaging content for social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok).
  Design graphics, edit videos, and write captions tailored to the target audience.
  
• Social Media Management:Schedule and publish posts across various platforms using social media management tools.
  Monitor and respond to comments, messages, and user interactions promptly and professionally.
  
• Campaign Support:Support the planning and execution of social media campaigns to drive engagement and brand awareness.
  Collaborate with the marketing team to align social media strategies with overall marketing goals.
  
• Analytics and Reporting:Track and analyze social media performance using tools like Meta Business Suite, Google Analytics, or Sprout Social.
  Prepare regular reports on key metrics (e.g., reach, engagement, follower growth) and provide insights for improvement.
  
• Market Research:Research current trends, hashtags, and competitor activity to optimize content strategies.
  Stay updated on social media algorithm changes and best practices.
  

Job Requirements

Educational Background

• Currently pursuing a Diploma or Degree in Marketing, Communications, Media Studies, or a related field.
• Recent graduates or A-level graduates with a keen interest in social media are also encouraged to apply.

Experience and Skills

• Technical Skills:Familiarity with social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok).
  Basic knowledge of graphic design tools like Canva or Adobe Creative Suite.
  Experience with video editing software (e.g., CapCut, Adobe Premiere Pro) is a plus.
  
• Creativity:Strong eye for design, aesthetics, and storytelling.
  Ability to create engaging content that resonates with different audiences.
  
• Communication Skills:Proficient in written and spoken English; other languages are a bonus.
  Ability to craft clear, concise, and creative captions and posts.
  
• Organizational Skills:Capable of managing multiple tasks and meeting deadlines in a fast-paced environment.
  Detail-oriented and proactive in following up on assignments.
  

Other Requirements

• Familiarity with Singapore’s local culture and trends.
• Singaporean, Permanent Resident, or possess valid work authorization.
• Availability for a minimum of 3-6 months internship period.

Key Attributes for Success

• Passionate about social media and digital marketing.
• Team player with a positive attitude and willingness to learn.
• Self-motivated, adaptable, and capable of working independently when needed.

About the Role

- Conduct intake interview processes, assessment and intervention plan for rental flats residents

- Provide counselling support, group and community work

- Manage conflicts, needs, and concerns of residents

- Assist residents to achieve independent and responsible living through employment, financial schemes and equip them with relevant skills

- Prepared to work at least 1 night duty per week till 9pm

Technical Competencies:

- Working knowledge of counselling

- Plan and execute group work programs

- Ability to engage collaboratively with other Government Agencies and VWOs to meet client’s needs

Core Competencies:

- Team player

- Communication and inter personal social skills

- Passion for social work in community environment

Preferred achievements / characteristics:

- 2 years social work experience

- Degree or Graduate Diploma in Social Work preferred

Job Summary:

The Social Work Associate (SWA) will work with the Casework Manager (CM) to assist in providing interventions and programmes and performing community development work. Assist in coordinating case and group work, and community development activities. The candidate will also support community events and perform administrative duties.

Key Responsibilities

Casework Management

· Reach out to collect information and conduct assessment of resident's basic needs.

· Coordinate, implement and follow up on case plans and aftercare plans for residents.

· Assist in assessing community needs and the compilation of community resources.

· Liaise with agencies, make service referrals, and assist in developing and implementing programmes.

· Handle assigned administrative duties.

Other Ad-hoc duties

• Escort residents for group outings when on duty.
• Perform weekend or Public Holiday duties as rostered.
• Assist in briefing new emplacements on TP house rules and regulations.
• Conduct emplacement interviews.

Experience:

· Between 1 - 2 years of relevant work experience

Some experience in doing family strengthening work

Qualifications:

Diploma in Social Work, Social Services or related fields (WSQ Diploma in Social Service)

Other Requirements:

· Fluent in English, both written and spoken

· Conversational Mandarin to communicate with Chinese-speaking residents.

· Proficiency in Microsoft Office Excel, Word, and PowerPoint

· Strong communications and inter-personal skills

· Able to work well independently or in a team

· Strong organisational and planning skills

· Passion for service

Comfortable working in a halfway house

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.

SCOPE

Reporting to the Director of PR and Marketing, the incumbent will lead the planning, execution and optimisation of the hotel’s online/social media marketing efforts. He/she will take the lead in the promotion of each internal brand/outlets, products, campaigns, events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. He/She will be social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. The candidate must be abreast with social media trends as well as successful case studies and learning journeys of competitors and similar businesses.

OVERALL OBJECTIVES

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, You Tube, LinkedIn, Twitter) as well as explore new and ones Tik Tok, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

REQUIREMENTS

• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

Company Description

W Labs is a global media and technology company that specializes in the recreation and entertainment industries, with a strong partnership network across North and South America, the Middle-East and Africa, Asia, and Europe. We have a lot of experience with the entire digital marketing space: KOL & Influencer activities, content and video production, social media and community management, online & offline events, website promotion and branded content, convention/events and booth design, etc.

Role Description

This is a social media management internship located in Singapore. The candidate will be primarily responsible for assisting the community management team with account management across all our international clients and agency partners for projects.

Qualifications

· Excellent interpersonal skills, including empathy and conflict resolution

· Effective planning, organization, and time management skills and analysis/assessment capabilities

· A strong work ethic that includes a “get the job done” attitude

· Open and willing to learn new things and take on new projects and tasks

· Facilitate and manage projects from inception to completion with cross-functional teams including, but not limited to: Creative, Content Production, Social Media, Influencer Marketing, Event Management, Sponsorship Sales

· Knowledge of social media platforms and messaging tools

· Ability to work independently and collaboratively in a fast-paced environment

· Experience in the gaming or esports industry is a plus

· Ability to speak Mandarin or Korean is preferred

Responsibilities

· Stay informed of industry trends, emerging platforms, and community management best practices to ensure the community’s continuous improvement and growth

· Providing day-to-day support and coordination of all activities with internal teams

· You will learn the entire project lifecycle - from project initiation and planning to delivery of the project on time, within budget

· Organize - in terms of set up and scheduling - internal meetings and manage internal meeting notes and team next steps

· Work with the agency partners to ensure timely delivery and due diligence

· Develop relationships with teams internally, clients & partner agencies

· Assist with management, quality assurance and delivery of all final campaign assets

· Track deliverables against scope of work or estimate

Responsibilities:

• Assist in developing and executing creative and effective content ideas for TANGS social channels;
• Content creation to support in-store events and activations
• Assist with day to day scheduling and posting for TANGS social channels;
• Copy-writing & editing for all marketing communication initiatives;
• Manage and execute all social media posts requests from the internal team and/or external partners
• Tracking and reporting of Social Media KPIs (e.g. Click-through, engagement rates and follower growth)
• Interacting with customers and dealing with customers’ enquires on social media platforms;
• Assist livestreaming’s event when needed;
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

Requirements:

• Good knowledge of social media platforms and social media trends
• Creative mindset and able to multitask under pressure
• Writes well with a strong command of English
• Photography and videography including editing skills are highly encouraged
• Able to work in a fast paced environment and be a team player
• Able to commit from February to August 2025

We are seeking a dynamic and creative Social Media Marketing Specialist to manage and grow our online presence for both our café and kitchen equipment business. The ideal candidate will have a passion for social media, content creation, and marketing strategies that drive engagement, brand awareness, and customer loyalty.

Key Responsibilities

• Develop and execute a comprehensive social media strategy tailored for the café and kitchen equipment divisions.
• Identify target audiences and craft strategies to reach and engage them effectively.
• Create visually appealing and engaging content, including posts, stories, reels, and videos, for platforms such as Instagram, Facebook, TikTok, and LinkedIn.
• Collaborate with in-house teams or external vendors for professional photography and videography.
• Write creative captions, blog posts, and other content to showcase products and café experiences.
• Manage social media accounts, ensuring timely and consistent posting.
• Monitor comments, messages, and reviews, responding promptly to customer inquiries and feedback.
• Stay updated on platform-specific trends and algorithm changes.
• Use analytics tools to monitor social media performance, track KPIs, and generate reports.
• Provide actionable insights to improve engagement, reach, and conversions.
• Partner with the café and equipment sales teams to align social media strategies with business goals.
• Work with external influencers and partners for collaborations and promotions

Qualifications and Skills

• Proven experience in social media marketing, preferably in F&B or retail.
• Proficiency in using social media platforms and tools (e.g., Meta Business Suite, Hootsuite, Canva, Adobe Creative Suite).
• Strong content creation skills, including photography, video editing, and graphic design.
• Excellent communication and writing skills.
• Analytical mindset with the ability to interpret data and optimize strategies.
• Knowledge of food trends and kitchen equipment industry.
• Experience with paid advertising (Google Ads, Facebook Ads).
• Familiarity with SEO and website management basics.

Why Join Us?

• Be part of a passionate team driving innovation in the café and kitchen equipment industry.
• Opportunity to grow and shape the brand’s online identity.
• Competitive salary and benefits.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

1. Social Work

• Conduct the admission interviews for the referred Authorised Occupier(s) seeking admission to JSS-OR Flat.
• Conduct matching of Authorised Occupier(s), new as well as existing, using an appropriate approach to allocate them to the same Flat.
• Mediate disputes between the Authorised Occupiers and work with the Operations team to facilitate residents to move to another bed space, if needed.
• Counsel Authorised Occupiers who do not abide by the terms and conditions for residing in the JSS-OR Flats.
• Facilitate life-skill programmes, support groups or other related community programmes with community partners.
• To partner with Operations team to conduct Authorised Occupiers’ bed space visits to ensure Authorised Occupiers abide with the terms and conditions.
• To partner with Operations team to collect Authorised Occupiers’ monthly rental and to follow up on late rental payment.
• Maintain and update Authorised Occupiers records especially employment and if they are known to community partners.
• Refer Authorised Occupiers to relevant external agencies and partners as necessary, including but not limited to the Ministry of Social and Family Development’s Social Service Office (SSO), Community Development Councils (CDC), Family Service Centres (FSC), Workforce Singapore (WSG), and / or community partners such as those in the SG Cares Community Network.
• Refer Authorised Occupiers to New Hope CS’s Employment Services team and Programmes in Kampung Siglap if relevant.
• The role of the Managing Agent does not include casework intervention but does include working closely with the assisting agencies / partners to help the Authorised Occupiers build stability and self-reliance.
• Work with other social service agencies and community partners.

2. Regular reports

• Submit regular reports to the management in accordance with HDB and organisation report.
• Submit reports to management and other government agencies as required.

3. Other organisational-related matters

• Participate in activities of New Hope CS (e.g. Fundraising, teambuilding,…etc)
• Support other services that New Hope CS provides e.g. Family Shelter, Individual Adults, HOPE Scheme, Children & Youth, Kampung Siglap Lifeskills Training and Retreat Centre…etc
• Perform any other related duties as assigned.

4. Accountability

• Report to the Programme Lead and Director of Social Work

5. Candidate Requirements

Technical Competencies:

• Degree in Social Work from an accredited institution.
• Accredited as Registered Social Worker with SASW.
• At least 2 years in direct social work is preferred.

Core Competencies:

• Strong interpersonal and communication skills.
• Understands the principles of engaging and working with vulnerable families and individuals.
• Case management and casework knowledge and skills.
• Risk assessment and risk management.
• Good report writing skills.
• Willing to work with the homeless and destitute.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.