Job Description

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Have good experience in writing programs for flow control with motors, DIOs, and TCP/IP or RS232 communication in some machines.
• Have the experience to plan and design all flow control, Interlock, and data process by the database system.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, multi-thread, maintenance, and repair.
• Intermediate level of Windows OS, including installation, systems administration, and troubleshooting.
• Intermediate level with one or more general-purpose programming languages including but not limited to C/C++ and C#.
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

Software Quality Assurance (Audit, QA)

Our Esteemed and Reputable Client is looking for an Software Quality Assurance (Audit, QA)

Requirements:

• Solid experience in handling Projects Audit/ Quality Assurance and Checks.
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record handling Quality Assurance Projects and Timeline.
• Involved in Projects Audit and Checks.
• Sound knowledge in handling quality improvement practices and processes on Projects.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• Minimum 3- 5 years of Software Quality Assurance and Audit Checks on Projects.
• Experience in performing Audit Checks on Projects
• Involved in handling Projects Quality Audit.
• Responsible for Project Audit/ Quality Management System procedures and processes.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Software Quality Assurance (Audit, QA)

Our Esteemed and Reputable Client is looking for an Software Quality Assurance (Audit, QA)

Requirements:

• Solid experience in handling Projects Audit/ Quality Assurance and Checks.
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record handling Quality Assurance Projects and Timeline.
• Involved in Projects Audit and Checks.
• Sound knowledge in handling quality improvement practices and processes on Projects.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• Minimum 3- 5 years of Software Quality Assurance and Audit Checks on Projects.
• Experience in performing Audit Checks on Projects
• Involved in handling Projects Quality Audit.
• Responsible for Project Audit/ Quality Management System procedures and processes.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Interested candidates, please send your resume to [email protected]

Job responsibilities:

• Responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (eg. file transfer, API gateway) in non-Production and Production environments on AWS
• To ensure the platform adherence to IT compliance requirements

Job Requirements:

• Degree/Diploma in Computer Science, Engineering or equivalent
• Min 1 year relevant working experience preferably in software maintenance
• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

We are a leading medical aesthetics clinic chain with a presence in Singapore, China and Malaysia, operating several clinics and full aesthetic hospital. We are dedicated to providing top-notch skin, wellness, and aesthetic services. As we expand our business, we are looking for a talented Assistant UX Software Designer to join our dynamic team.

About the Role

ClearSK seeks a motivated UI/UX Designer to support our design and development efforts. This role can be either full-time or part-time. The ideal candidate will have a basic understanding of e-commerce solutions, particularly WooCommerce, and will be proficient in various programming languages and tools. You should be able to read, edit, and refine code, even if not coding from scratch.

Job Highlights

• An attractive Salary Package and 5 working days per week.
• Opportunity to work alongside doctors and management.
• Good office environment and convenient location near Novena MRT station.
• Fast-track career path for the fast learner and high performer
• Benefits include a generous package of free medical aesthetics treatments.

Key Responsibilities:

• Create designs for new features for websites and software endpoints.
• Optimize existing user interface and website endpoint designs.
• Work directly with product owners and marketing teams to discuss ideas for implementation.
• Manage and test projects to ensure deliverability of outcomes.
• Design UI/UX for websites and applications.
• Create wireframes, prototypes, and high-fidelity mockups using tools like Sketch, Figma, or Adobe XD.
• Conduct user research and usability testing to inform design decisions.
• Collaborate with cross-functional teams to ensure seamless integration of design and development.
• Optimize designs for SEO and ensure they are responsive and accessible.
• Utilize flowcharts, diagrams, and algorithm tools for visual representation of user flows and system architectures.
• Assist in integrating third-party APIs to enhance functionality and user experience.

Ideal Candidate

• Design Tools: Proficiency in Sketch, Figma, Adobe XD, Axure RP, or Balsamiq.
• Web Development: Basic knowledge of HTML, CSS, JavaScript, PHP, MySQL, and Python.
• E-commerce Platforms: Familiarity with WooCommerce and WordPress.
• Version Control: Basic understanding of Git.
• SEO Best Practices: Basic understanding of SEO principles.
• API Integration: Basic experience with integrating third-party APIs.
• Flowcharts and Diagrams: Ability to use tools like Lucidchart or OmniGraffle.
• User Research: Basic ability to conduct user research and usability testing.
• Communication: Excellent communication and collaboration skills.

Qualifications

• Bachelor's degree in Computer Science, Design, or a related field in reputable universities.
• Minimum of 1 year of experience in UX/UI design and web development.
• Basic experience with WooCommerce and WordPress.
• Strong portfolio showcasing design and development projects.

What We Offer

• An attractive Salary Package with pay of up to $8,000 per month and performance bonus for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

If you are a passionate UI/UX Designer with the technical skills to support our e-commerce platforms, we would love to hear from you. Apply now to join our team and contribute to our mission of providing exceptional aesthetic services.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/1GUKP1nEwAHxkvnL7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Software Engineer | Semiconductor Equipment Products | 5 Days | Up to $5k | Kallang

5 days
9am-6pm
Kallang Ave
$4000-$5000

Responsibilities:

• Software development and implementation for high speed automated equipment
• Software design, coding, testing, debugging and validating
• Evaluating and establishing system performance and specifications
• Provide software technical support to a team of field service engineers
• Software maintenance of existing equipment

Requirements:

• Degree in any Engineering discipline with minimum 3 years of experience in software development in the automation / semiconductor industry
• Must have experience in vision inspection equipments
• Strong programming skills in C / C++
• Must have good hands-on experience in programming multi-threaded windows application using Visual C++
• Good knowledge of electronic components, motion control and interfacing with inspection systems
• Strong Mathematical and Algorithmic development skills
• Able to travel overseas for field support when required
• Must be prepared to work overtime when necessary

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

We are a leading medical aesthetics clinic chain with a presence in Singapore, China and Malaysia, operating several clinics and full aesthetic hospital. We are dedicated to providing top-notch skin, wellness, and aesthetic services. As we expand our business, we are looking for a talented Assistant UX Software Designer to join our dynamic team.

About the Role

ClearSK seeks a motivated UI/UX Designer to support our design and development efforts. This role can be either full-time or part-time. The ideal candidate will have a basic understanding of e-commerce solutions, particularly WooCommerce, and will be proficient in various programming languages and tools. You should be able to read, edit, and refine code, even if not coding from scratch.

Job Highlights

• An attractive Salary Package and 5 working days per week.
• Opportunity to work alongside doctors and management.
• Good office environment and convenient location near Novena MRT station.
• Fast-track career path for the fast learner and high performer
• Benefits include a generous package of free medical aesthetics treatments.

Key Responsibilities:

• Create designs for new features for websites and software endpoints.
• Optimize existing user interface and website endpoint designs.
• Work directly with product owners and marketing teams to discuss ideas for implementation.
• Manage and test projects to ensure deliverability of outcomes.
• Design UI/UX for websites and applications.
• Create wireframes, prototypes, and high-fidelity mockups using tools like Sketch, Figma, or Adobe XD.
• Conduct user research and usability testing to inform design decisions.
• Collaborate with cross-functional teams to ensure seamless integration of design and development.
• Optimize designs for SEO and ensure they are responsive and accessible.
• Utilize flowcharts, diagrams, and algorithm tools for visual representation of user flows and system architectures.
• Assist in integrating third-party APIs to enhance functionality and user experience.

Ideal Candidate

• Design Tools: Proficiency in Sketch, Figma, Adobe XD, Axure RP, or Balsamiq.
• Web Development: Basic knowledge of HTML, CSS, JavaScript, PHP, MySQL, and Python.
• E-commerce Platforms: Familiarity with WooCommerce and WordPress.
• Version Control: Basic understanding of Git.
• SEO Best Practices: Basic understanding of SEO principles.
• API Integration: Basic experience with integrating third-party APIs.
• Flowcharts and Diagrams: Ability to use tools like Lucidchart or OmniGraffle.
• User Research: Basic ability to conduct user research and usability testing.
• Communication: Excellent communication and collaboration skills.

Qualifications

• Bachelor's degree in Computer Science, Design, or a related field in reputable universities.
• Minimum of 1 year of experience in UX/UI design and web development.
• Basic experience with WooCommerce and WordPress.
• Strong portfolio showcasing design and development projects.

What We Offer

• An attractive Salary Package with pay of up to $8,000 per month and performance bonus for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

If you are a passionate UI/UX Designer with the technical skills to support our e-commerce platforms, we would love to hear from you. Apply now to join our team and contribute to our mission of providing exceptional aesthetic services.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/1GUKP1nEwAHxkvnL7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

What to expect:

As a software engineer, you will join a cross-functional team of software engineers, user experience designers and business analysts to develop and deliver the One Placement product.

Your responsibilities will include:

● Making technical contributions and providing technical mentorship to junior software engineers by coaching and mentoring through end-to-end software development.

● Establishing practices and tools in order to encourage a strong engineering culture, maximize engineering effectiveness and impact.

● Proactively identifying and initiating areas of improvement of the team’s

development practices to maximize efficiency of the team.

We want you if you are:

● Degree in Computer Science, Computer or Electronic Engineering, Information Technology or related disciplines

● Experience working on and delivering production-grade software systems with emphasis on strong architecture design.

● Experience in modern full-stack web application technologies; substantial experience in modern front-end engineering on React.js and TypeScript stack is greatly preferred.

● Experience in Go or Node.JS for back-end developement will be advantageous

● Experience in setting up and managing cloud resources in AWS will be

advantageous.

● Passion towards engineering excellence; you deeply understand that software engineering is a team sport, and you take pride in the craftsmanship aspect of software engineering.

● Passion towards working for public good with interest in the education domain in particular.

Role: User Acceptance Test (UAT) User Interface (UI) Testing

Duration: 6 months contract (further extendable based on client / project requirement)

Location: Bugis

Roles and Responsibilities:

• Analyze business and User Interface (UI) requirements to create test strategy and plan
• Create UI Requirements Traceability Matrix (RTM)
• Create UI (UAT) scenarios and cases
• Execute UI UAT test cases and document test outcomes to ensure the application functions as per documented requirements
• Raise, track and retest defects
• Work closely with the project manager and IT to resolve any defects
• Create test status and completion reports

Outcome / Deliverables:

• UAT test completion signoff
• UAT test results and outcome documentation
• UAT defect summary report

Qualification and competencies:

• 2-4 years of relevant working experience as a Quality Assurance (QA) User Interface (UI) tester
• Hands-on experience in testing mobile applications in banking domain
• Experience in using defect management tool JIRA and Scrum/Agile (preferred)
• Experience in consumer banking domain (preferred)

Registration No. / Unique Entity Number: 199801439D

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm), Saturday (9am – 12.30pm)
Salary range: $2000 - $3,000
Location: Mt Elizabeth Hospital, Orchard & Gleneagles Medical Centre [Travel is required]

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is a leading construction company, specialize in marine engineering and land reclamation projects.

• Oversee BIM modelers to create shop drawings.
• Manage schedule for shop drawing preparation/approval and material approval/procurement based on master programme and monitor the status.
• Liaise with BIM team on drawings production to identify conflicts with other trades.
• Work closely with Consultants and Subcontractors to identify the Architectural construction details and M&E services.

Requirements:

• Degree in Architectural or equivalent.
• At least 4 years of building projects experience in Hospital/Medical Facilities.
• Strong knowledge in Singapore Building Codes, BCA CONQUAS and Quality Mark Assessment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job Description

Division: Customer management and credit originations

Role: Application/Tech Delivery Manager

Job Level:

☒ L2 – 3 to 5 years

☒ L4 – > 10 years

Responsibilities:

• With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.
• Lead and mentor a team of technology Microservice professionals focused on customer onboarding.
• Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.
• Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.
• Strong analytical and problem-solving skills with a focus on delivery results.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.
• Analyse, develop, enhance, debug, support, maintain, test applications
• Good to have the knowledge in Bank’s SDM Process, esp infrastructure preparedness and coordination with cross division teams.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

• Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.
• Have managed team size between 5 and 10
• Experience in SDLC/ Agile delivery (SCRUM)
• Directly lead and manage a team of technical teams.
• Understand and adhere to bank process such as project governance, change control management etc...
• Ability to manage complex, time-sensitive deployment queues with other teams in the bank.
• Strong organizational and leadership skills.
• Ability to adapt to in an environment where requirements change rapidly.
• You must be the experienced developer, with good experience in system integration/interfacing.
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
• Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.
• PMP Certified
• Java Certified
• VM Infrastructure awareness
• Good to aware on Bank Technology Delivery Management Process

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Red Hat Linux, Shell Script, Java
• OCP
• Oracle
• Maria DB
• Spring boot knowledge
• Knowledge in Jboss, Unix, Linux
• Good to have multi tenancy approach

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Skillsets: Python / Java / VBA

• Writing scalable, robust, testable, efficient and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Ensure that software packages and programs are well documented and has reasonable test coverage
• Collaborate closely with other internal technical teams/business users in investigating, testing and deployments
• Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.
• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
• Application Support, Deployment of Release, patches & fixes on Platform
• Analyze application performance, perform tuning and ensure high availability & stability of platform.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Candidate needs to have SQL and prefer candidates with consumer banking product knowledge.

This role offers a challenging and rewarding opportunity to make a significant contribution to the bank's risk management function.

If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

Job Description

Risk Data Business Analyst

We are seeking a skilled and experienced Risk Data Business Analyst to join our team.

This crucial role will support the enhancement, implementation, and ongoing support of risk data-related projects.

You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for our technology teams.

• Design and execute User Acceptance Testing (UAT), including test strategy developmentand scenario creation. Independently resolve UAT issues and provide support to end-users.

• Investigate and resolve production-related queries and issues.

• Manage project timelines effectively, ensuring adherence to deadlines.

• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Minimum 3 years' experience in a similar role, preferably within the banking and financial services industry.

• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.

• Proficiency in SQL is mandatory. Experience with Python and Big Data systems is a significant advantage.

• Familiarity with Agile product development methodologies.

• Experience with Consumer Credit Risk and banking products is highly desirable.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Due to nature of client demographics (branch located within heartland areas)

we require Chinese speaking candidates.

JOB DESCRIPTION

• Attend to walk-in customers

• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

• Assist in customers' enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction

• Prospect and introduce customers to the Bank's products and services

• Educate and migrate customers towards our digital platform

• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback /escalation/complaint

- Ability to understand issues and appropriately escalate to Management in a timely fashion

- Ensure compliance with all regulatory requirements

- Contributes to self and team effort by accomplishing related results

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

1st Headcount: Cards Tech System Analyst

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Practical Experience in Fraud system
• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Key Domain/ Technical Skills:

• Mainframe – online and batch processing
• Credit Card domain knowledge

=======================================================================

2nd Headcount

Job Requisition: Cards System Analyst

Job Description

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Application development lead
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Cards Issuing Application development lead

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Mainframe – online and batch processing
• Credit Card domain knowledge

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cards and Bank Payment App Usage & Partnerships associate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement.

· He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make Bank’s Cards and Bank Payment App the

preferred payment methods and to deliver superior value to our customers.

· Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.

· Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.

· Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organization

· Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth

· An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen

· Work with Line Manager to develop long-term strategic initiatives

Requirements

· Degree Holder

· Minimum of 3 years of experience

· Product and Usage Management in payments or mobile payments preferred

· Experience in payments with both consumer and merchant preferred

· Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners

· Customer centric, able to understand and anticipate what customers need

· Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Role: System Analyst

Job Level:

☒ L3 – 6 to 9 years

Responsibilities:

• Support pre ITC activities
• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Key Domain/ Technical Skills:

• SQL
• Red Hat Linux, Shell Script, Java
• Nice to have previous working experience with AML/Actimize

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

· Deliver a 1st class Production Support service to Bank’s Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and

department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support.

· Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Developer

Job Level:

☒ L2 – 3 to 5 years

Responsibilities:

• Work in team of developers to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request.

Requirements:

Technical Skills & Experience

• Degree in Computer Science or equivalent
• 3 + years of mainframe development, specifically in the areas of banking systems and cards
• Technically competent in COBOL, CICS and EZT programming
• Good working experience with credit card system
• Experience on Cardlink system will be advantageous
• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
• Good understanding of the system development life cycle
• Ability to multi-task and perform well under pressure
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

Responsibilities:

1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms

3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly

4. Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback

5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development

6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

7. Conduct market research on assigned industries/sectors and identifying key players in the sectors

8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc

9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

10. Develop test scenarios and perform system testing based on test plans.

11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

12. Reporting to Delivery Lead

Key requirements:

1. Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.

2. At least 2-3 years of experiences, preferably in Banking domain.

3. Resourceful and possess strong analytical skills

4. Proficient with Microsoft Office applications

5. Experience in using JIRA and Confluence, SQL.

Familiarity with Agile project delivery methodologies will be considered favourably

6. Pro-active and independent with a team player mentality

7. Eager to take on challenges, driven and motivated to grow

8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job description

Responsibilities:

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

There are 3 different headcounts. ($2800 - $3500)

1) Anti Scam Compliance Analyst

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

2) Anti - Scam Operations Officer (Shift work including weekends)

• Assist Anti-Scam Command Ops team to comply with Production Orders from the Singapore Police Force

• Documentation and registration of Production Orders onto internal bank system

• Support Anti-Scam Command Ops team in general and administrative workload

• Able to work shift hours and both weekends

3) PES (Pre-Employment Screening) Team Compliance Analyst

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information

• Perform name screening to check candidates/vendors for adverse news

• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

1. Collaborate with stakeholders to gather and analyze business and system requirements. Translate these into detailed test plans, ensuring all functionality aligns with business needs and project goals.

2. Test case development and execution: Develop and document clear and well-targeted test cases to be used by yourself, other QA testers based on Business Requirements, current System functionality and Functional Specification/ Narratives.

3. Defines complete level of test scenarios and variations in data to adequately perform end to end testing.

4. Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

5. Thoroughly test multiple functionalities and document the results by capturing end to end testing steps during execution.

6. Submits defects and issues to development for correction, and retests once errors have been corrected following established procedures.

7. Tracks defects and causal analysis to closure.

8. Ensures that testing is completed on schedule.

9. Closely collaborate with development team and business users throughout the entire project.

10. Use analytical and problem-solving skills to recognize and reduce redundancies in testing efforts, minimize complexity, and create efficiency without compromising effectiveness.

11. Effectiveness to work both independently and within a team environment. with tight deadlines and changing priorities

12. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

13. Working with vendors and product owners and End Users within organization.

14. Support Test Manager to oversee respective testing activities

Preferred Qualifications:

1. Candidate should possess at least a Diploma or Bachelor's Degree or equivalent.

2. At least 2-3 years of experience in the field of software Quality Assurance, preferably in Banking domain.

3. 1- years of experience in Business Analyst role or demonstrated capability to performance BA functions.

4. Experience working in Agile/Scrum environment.

5. Certification in Quality Assurance (ISTQB, CSTE) or Business Analysis (CBAP, CCBA) are a plus.

6. Proficient with Microsoft Office applications, especially MS Excel.

7. Experience in using JIRA tool, SQL, API,

8. Pro-active, independent, resourceful and able to work in a team

9. Advanced knowledge of test methodologies and approaches