A. Overall Purpose of The Job
The primary role of the Infrastructure Security Engineer is to support our security technologies to ensure smooth daily operation and its maintenance. This includes project delivery and subsequent refresh program for all the in-scope security devices.
B. Key Responsibilities
● Provide expert guidance and oversight in the day-to-day administration of various security tools, including Crowdstrike EDR, Netskope SWG, CyberArk PIM/PAM, and others.
● Take a sme role in building, implementing, and maintaining the CyberArk PIM/PAM solution within the Organization environment, ensuring the smooth operation of CyberArk PAM/PIM activities on a daily basis.
● Proactively identify issues and suggest potential solutions in operations.
● Manage and execute maintenance tasks, system upgrades, and the implementation of service packs, patches, hot fixes, and security configurations.
● Lead in-depth investigations into complex technical issues, collaborating closely with vendors until resolutions are achieved, and delivering comprehensive Root Cause Analyses (RCAs).
● Collaborate effectively with Server/Network/DB/App teams to efficiently onboard and configure devices and privileged identities.
● Demonstrate expertise in creating customized reports and dashboards within security tools, tailored to meet specific requirements.
● Maintain and update Standard Operating Procedures (SOPs), security standards, and procedures, ensuring they reflect best practices and the latest security protocols.
● Operate within the established configuration and change management policies to ensure that all changes made to security devices are well-documented, approved, and ultimately successful.
● Play a crucial role in the implementation of new infrastructure security technologies and products at Organization. This includes selecting the most suitable product vendor, conducting Proof of Concepts (POCs), and overseeing the product's implementation in collaboration with a preferred Systems Integrator (SI) partner.
C. Job Profile
Required Skills and Knowledge
● 7-8 years of valid experience in Infrastructure Security operations and projects
● 5-6 years of hands on experience in CyberArk PIM/PAM
● 3-4 years of hands on experience in any Endpoint Detection & Response and Secure Web Gateway technologies preferably Crowdstrike and Netskope
● Good understanding of Network Technologies, Systems, and Database
● Good understanding of security concepts (e.g., encryption, least privilege, need to know basis access, unauthorised access)
● Strong verbal and written communication skills and ability to work with all levels of management
● Firm understanding of IT Service Management processes and project management (i.e., ITIL and Agile)
● Team player and self-motivated
Required Qualifications
● Certifications in CyberArk Certified Delivery Engineer is preferred
● Cybersecurity certification such as CompTIA Security+ or CEH is an advantage
● University degree in Computer Science or a related field is preferred
