Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Create and review financial statements and budgets.
• Monitor and manage daily cash flows.
• Prepare and file various tax returns.
• Handle year-end closing and audits.
• Reconcile accounts and intercompany balances.

Requirements:

• Minimum Dip/Deg in Accountancy/Finance with at least 3 years of relevant accounting working experience.
• Proficient in SAP ERP system.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.
• Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.
• Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.
• Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.
• Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.
• Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.
• Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.
• Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.
• Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.
• Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.
• Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.
• Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources

Requirements:

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent communication skills to interact with stakeholders at all levels.
• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

HR Data Specialist

• Together with the project team, conduct and support comprehensive HR data mapping analysis between existing HR systems and target system
• Collaborate with HR and IT teams to understand data requirements, ensuring accurate and efficient data migration processes
• Lead data transformation efforts with HR teams, ensuring data integrity, onsistency, compliance with organizational and project standards
• Work with the project team to develop and maintain documentation for data mapping, transformation rules and migration processes
• Develop and maintain data migration documentation, including data dictionaries, mapping specifications, and transformation logic.
• Collaborate with IT teams to optimize data extraction, transformation, and loading (ETL) processes for efficiency and performance.
• Establish and implement quality assurance measures to validate data accuracy and completeness post-migration.
• Provide support to HR teams on data transformation procedures

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Perfect Content, Activation, Search & Assortment (CASA) Design & Execution

• Update & Maintain hero images for all JDE products across all online channels
• Develop promo hero images and update images during key promotion windows
• Manage the day to day relationship with 3rd Party Marketplace (MP) partners, to ensure a perfect execution of our eCommerce Fundamentals

Performance tracking/ data analysis

• Drive Visibility and Promotional planning to Win the Key Shopping Festivals such as 11:11 or Black Friday or Prime Day.
• Measure CASA performance using online tools such as Profitero
• Assist Channel Managers with Performance Tracking reports

Plan & Develop Exclusive Channel Promotions

• Work closely with E-com Channel Sales Managers on Promotional Campaign Planning
• Lead the GWP sourcing function to support all Online Channel promotions

Develops Platform Communication Materials (on site & off site banners)

• Work with cross functional teams to develop platform materials linked to National Marketing Campaigns and/or Channel Exclusive Promotions,
• Work on all Content curations, feeds, CRM messages
• Lead planning & Execution of Digital advertising

Process Customers’ queries received via Online Channel platforms by working with relevant stakeholders

The Banking Specialist provides operational support to Sales & Trading teams on the processing, settlement and confirmation of OTC Derivatives transactions within agreed ASAPs and Client policies and procedures. The Asset classes include Equities, Interest Rates, Credit, Commodities and FX.

Your key tasks

• Timely and accurate validation and processing of OTC Equity and FX derivative products (Accumulators, Decumulators, Swaps, Dual Currency Investment, Structured Investment, FX related products).
• Matching trade details on dealing blotter, counterparty term-sheet / advice and verification of trades in trade capture system. 
• Following-up with relevant parties to resolve any trade exceptions / discrepancies.
• Prompt settlement of premium, and trade events e.g. knockout, expiry, exercise, periodic fixing, including posting of accounting entries and releasing of appropriate Swift messages (e.g. MT 202, 541 and 543).
• Ensuring that client trade confirmations are prepared and sent on a timely basis.
• Ensuring that counter trade confirmations are executed. Any outstanding confirmations are to be escalated per the escalation matrix and followed up for resolution.
• Investigating and resolving all outstanding break items in Securities and Nostro as well as Internal accounts.
• Handling all trade enquiries from both external and internal stakeholders.
• Updating EOD checklist to ensure completeness.
• Maintaining close working relationship with team members and cross function teams.
• Ensuring operational delivery covering OTC activities are within agreed SLAs, KRIs and / or KPIs.
• Escalation of any operational risks relating to OTC matters to Manager for mitigation / control solutions.
• Ensuring that the bank's procedures and controls are complied with to prevent losses or risks due to errors, omission or non-compliance.
• Ensuring that all trades alleged by counterparty in DTCC and Markitwire are affirmed on in a timely manner.
• Performing User Acceptance Testing as and when required.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description:

• Lead projects for method validation, transfer, and verification.
• Author protocols and reports.
• Ensure compliance with industry standards.
• Maintain validated assay status.
• Qualify or re-qualify QC equipment.
• Troubleshoot equipment failures.
• Maintain validated equipment status.
• :Support QC method launches.
• Coordinate regulatory document changes.
• Author regulatory submission documents.
• Trend and investigate invalid assays.
• Serve as a subject matter expert.
• Lead investigations.
• :Identify improvements and troubleshoot assays.
• Drive harmonization and simplification.
• Prepare for audits and present findings.

Requirement

• Min Degree / Diploma in Science/ Chemical Engineer or other equivalent
• Experience in GMP
• Experience in QC equipment qualification such as writing protocol (preferred to have experience for TOC analyzer, microplate reader)
• Experience in performing control trending and critical material critical qualifications
• Experience in Labware and MODA
• Experience in QC System administration
• Basic knowledge on regulatory requirement on equipment qualification
• Strong Project Management skill

If interested, please email at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Who we are

If you’re looking to make a difference in the marketing industry, DeVries Global Singapore is where you should be. We are not your typical agency; known for pioneering industry-first innovations in APAC, DeVries Global is an award-winning leading communications agency with an Asian lens.

Why you would love us

Our culture is dynamic, collaborative and progressive. We are early adopters of innovative solutions to stay ahead of the curve and conduct annual creative incubator competitions where employees develop innovative and creative ideas for clients and the industry.

We pride ourselves in fostering a culture that values diversity, equity, and inclusion (DEI). The agency recognizes that a diverse workforce enriches creativity and innovation and promotes a more comprehensive understanding of the world. DeVries actively encourages employees from different backgrounds, ethnicities, genders, and abilities to bring their unique perspectives to the table, creating an inclusive environment where everyone feels heard and valued.

Alongside its commitment to DEI, DeVries also places great importance on mental wellness. We offer various benefits and programmes prioritising mental health, such as employee assistance programs, flexible working arrangements, and day offs for mental wellness activities.

Our comprehensive benefits

• Wellness benefits: headspace subscription, wellness fund, therapy access
• Birthday leave
• Comprehensive coverage for your well-being: medical, life, personal, critical illness, dental
• Annual away day
• Phone coverage
• Mental wellness allowance
• Mental health days off

Who we are looking for

We are seeking an Associate to join our dynamic team in Singapore. This role will serve as integral support across multiple account teams covering Singapore and Thailand market. In this role, you will learn from our marketing communication specialists, digital experts on modern digital marketing and how PR is at the heart of our clients’ brand socialisation and businesses. You will also be involved in the agency’s innovations and marketing initiatives, such as the Gen Z/ Consumer Incubator and social media storytelling.

We’re looking for a driven, detail-oriented and creative self-starter with a passion for marketing communications in the consumer lifestyle space.

Responsibilities

• Support the development of innovative digital communications strategies and public relation plans for clients, including:

o Identification of relevant media platforms

o Crafting of compelling narratives

o Demonstration of understanding on the digital landscape: social media platforms etc.

o Demonstration of knowledge on the media/influencer landscape

• Identify and build relationships with key media and influencers. Proactively consume relevant media sources to stay updated and in the know with industry trends and happenings

• Actively pitch to appropriate media and influencers about client news to secure media placements, with due diligence on media research and interesting pitch angles

• Monitor and analyse traditional and digital outlets for coverage of client news, competitor and industry developments

• Able to independently implement small-scale campaigns and conduct influencer outreach for relevant campaigns

• Support material development, event logistics, and other related tasks (content briefs, pitch notes, press materials) with attention to detail and minimal factual error

• Begin building client relationships

• Support agency leadership opportunities and assist with new business opportunities, as required

Requirements

• Prior internships/employment in a PR/marketing agency or similar environment preferred

• Strong command of English and Thai with excellent oral and written communication skills

• Strong presentation skills to be able to communicate key messages in a concise manner

• Good understanding of local and Thai media/influencers and digital landscape

• Good understanding of relevant trends and happenings to be able to contribute significantly in brainstorms and development of plans

• Ability to assess and interpret information to develop compelling storylines for visual and written materials

• Strong attention to detail

• A fearless attitude!

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Designs business development strategy, product portfolio and go-to-market strategy for the assigned markets.
• Executes new product launches in selected export countries.
• Responsible for sales revenue and P&L for the assigned markets.
• Responsible for distributor selection and managing distributor relations.
• The role requires close interaction with the Customer Service/Supply Chain and Export team.
• Prepares Annual Operating Plan (AOP) for the assigned countries, factoring cost savings and financial targets.
• Strives to deliver sustainable sales growth and financial targets in the short and medium term and seeks opportunities to exceed the set sales target.
• Executes general pricing, promotional pricing and trade margins within guidelines and pricing bandwidth.
• Monitors trade spend and provides sales and volume forecasting on a monthly basis.
• Cross functional liaison to ensure all relevant functions are aware of our key success factors and issues in the export markets.
• Monitors and analyses market trends, consumer behavior and competitor activity to identify new opportunities in selected export countries.
• Liaises with markets and Legal Department re local legal requirements re pack design; wording and use of brand Trade Marks and logos to ensure legal compliance in Export markets.

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

The Opportunity

• Our Client, Global MNC company
• General Procurement Specialist
• $4800 - $5200 (Based on experience)
• Location: Science park drive, Singapore (Nearest Kent Ridge MRT)
• Work Location: Science Park, The Rutherford, Singapore

The Talent

• Min Diploma/Degree in Logistic, Supply Chain Management, Business Administrative or equivalent
• Must have 2 to 3 years minimum experience in Purchasing, Procurement or related FMCG industries
• Knowledge of using SAP/Ariba system
• Well communication, detail oriental & self-driven
• Problem solving and interpersonal skills
• Immediate candidates will be preferred

The Job

• Manage supply contract
• Supporting competitive price management
• Work with suppliers and stakeholders to use new procurement system
• Responsible to raise purchase order and maintaining records in the system
• Prepare and present regular reports on procurement activities
• Others assigned duties and responsibility

Next Step

• Interested candidates can Whatsapp me at 8206 8857 or email to [email protected] with details below:
• Full Name
• Residential Area
• Updated Resume
• Availability

Responsibilities:

• Managing SG spending for Direct, Indirect Material and Equipment category.
• Managing CSP (Compliance, System & Process) enhancement projects for SEA Market
• Prepare monthly savings reports and pipeline consolidation into procurement portal
• Learn and apply Total Delivered Cost (TDC) sourcing process tool and skill to execute sourcing initiative
• Identifies, develops, and implements sourcing strategies and savings projects
• Collaborate with Regional Category Team to develop and implement strategies
• Engages supplier organization and internal stakeholders to achieve project milestones and action plans.
• Support all business unit across SG for lower delivered cost through TDC model and savings initiatives
• Develop alternate suppliers. Engages appropriate resources (Quality, Supply Chain, RDE, Regulatory) to qualify and approve potential new suppliers
• Assembles contracts and implements supply positions to ensure the security of supply and achievement of procurement goals
• Work closely with the Supply Chain team on inventory control, quality of materials, process safety for material used.

Requirement:

• Degree in Engineering/Chemistry/Business and/or procurement experience with 3 years of relevant experience
• Prior chemical plant experience will be preferred
• Good knowledge and understanding of Oracle and SAP system
• Has experience and knowledge about ERP integration or Microsoft Power BI

For all interested applicants:

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Leading the Global Material Category Managers & Global Material Category Development Managers, supported by GSO Operational team in the EU and Asia, the Global Material Sourcing Manager is accountable for textile/trims/others supply base. You are to ensure sourcing strategies are being developed, which can meet the business needs from key stakeholders. You are also expected to run cost saving initiatives projects that will enable price development target by ECCO & GSPS management to be achieved.

The Global Material Sourcing Manager will spearhead the annual review of the Preferred Supplier List. You will also ensure smooth flow in communication between Global Material Category Managers & Global Material Category Development to ensure right suppliers are selected for new projects to be used in bulk order production.

Responsibilities

Material Category Management

• Reinforce / extend the usage of Total Cost of Ownership (TCO) in supplier management / supplier selection and supplier development
• Lead and form strong relationship and build trust with Cross Functional Teams to understand business needs
• Support and identify new areas of business needs, process improvement, proposal and projects by collaborating with cross functional teams

Supplier Management / Development

• Ensure strategic supplier relationships are developed at Executive Level for Preferred suppliers through Business Reviews
• Support Global Supply Manager to ensure improvement from Poor Performing Suppliers
• Support Global Category Manager to ensure supply continuity through close collaboration with Business Units/suppliers and resolve any escalated issues

New Product Introduction (NPI)

• Ensure Development Managers provide effective and responsive support for Designers during Concept & NPI process
• Ensure Development Managers maintain close communication with suppliers on quality expectation and testing standards

Cost Management

• Lead and drive cost improvement opportunities

Others

• Participate in supplier related and process improvement projects
• Maintain conduct consistent with ECCO Values related policies at all times, as well as GSO Procurement procedures and accepted practices

Requirements

• Candidate should process at least a Masters/Degree in Business/Economics or Supply Chain Management (Sourcing/Procurement)
• Preferred: 8+ years of sourcing/procurement experience
• Direct experience in material category management
• Direct experience in negotiation
• Direct experience in leading cross functional teams
• Experience in Shoe Making industry a plus but not necessary

Candidate Profile:

In general, the incumbent should fit the following profile and able to work in a fast-paced work environment:

Core Values

• Teamwork
• Integrity
• Quality focus

Personal Attributes

• Proactive
• Meticulous
• Multi-tasking
• Learning attitude
• Attentive

Key Competencies

• Organizational skill
• Communication skill
• Administrative skill

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on https://enter.ecco.com.

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a meaningful, developing, and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Join us and we guarantee lifelong learning – the speed of your progress is up to you. If you are curious, passionate, and ready to make an impact, you will fit right in.

Responsibilities

• Oversee the document management system, ensuring it adheres to company and regulatory standards.
• Update and distribute documents to the production area, making sure they are the latest versions.
• Manage document changes, including updates, filing, archiving, and retrieval processes.
• Distribute effective documents across the entire site.
• Handle GMP forms, controlling their issuance and ensuring they are reconciled by the respective departments.
• Review and approve GMP documents, checking for compliance with quality standards.
• Align document retention schedules with regulatory requirements and guidelines.
• Administer the Record Management program, which includes cataloging archives, allocating space, and monitoring the archival room.
• Coordinate document destruction with department heads and external contractors.
• Regularly review archived documents for adherence to the retention schedule.
• Provide training on record management and document system usage, including document structure and formatting.
• Support internal audits to verify the effectiveness of internal controls and compliance with document procedures and policies.
• Ensure GMP compliance through regular inspections and process evaluations.
• Assist in maintaining validated states of GMP systems and processes.

Requirement

· Min Bachelor Degree/ Diploma in Science/Engineering or equivalent.

· Min 1 year experience in pharmaceutical industry or related industry.

· Has pior experience in in GMP document control roles preferred.

If you meet the requirements of this role, please email a detailed resume to [email protected].

Alex Goh Hock Leong (Alvin)

(CEI.No: R1763413

Recruit Express Pte Ltd (Healthcare & Life Science)

99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scope:

• Support quality culture and promote GMP compliance behaviours.
• Ensure site compliance according to quality standards and ICH guidelines.
• Perform adminstration for record management.
• Work with cross-functional teams to improve site document management systems.En
• Ensure adherence to quality procedures, regulatory requirements and cGMPs.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 90488826

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

JOB SCOPE

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities

• Sourcing, contract and price negotiations for non-production materials and services, and purchasing projects to contribute to the profitability of the company.
•  Lead and drive Tender or Request for Proposal.
• Analysis and controlling of contractual agreements to prepare renegotiations/subsequent negotiations, initiate appropriate measures and guarantee supplies.
• Supplier selection, definition of criteria and preparation of decision for the requesting functions to ensure a defined and documented sourcing process.
• Supplier management to gain the best suppliers and guarantee an optimum supply chain.
• Consolidate and demand bundling to achieve cost savings
•  Align with Purchasing process methods & tools and ensure compliance of global and country policies as well as category management
• Collaborate with cross-country to lead & drive strategy on assigned Category

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer tailored needs assessments with personalized and emotional engagement through product/service presentation
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer. Join us at Be@me and invest in your smile!

Job Summary:

We are currently seeking a motivated and dynamic Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued customers. Your main responsibility will be to provide exceptional customer service and support, addressing inquiries and resolving any issues that may arise. You will also collaborate with cross-functional teams to ensure a seamless customer experience throughout the entire customer journey.

Key Responsibilities:

• Providing excellent customer service and support, addressing customer inquiries, concerns, and issues in a timely and professional manner.
• Building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.
• Collaborating with internal teams, including sales, marketing, and operations, to ensure a seamless customer experience.
• Handling customer complaints and escalations, finding solutions and resolving issues to the customer's satisfaction.
• Maintaining accurate customer records and documentation, ensuring data integrity and confidentiality.
• Identifying opportunities for process improvements and contribute to the development of customer service policies and procedures.
• Staying up to date with product knowledge and industry trends to effectively assist customers and provide appropriate recommendations.
• Conducting customer satisfaction surveys and gather feedback to continuously improve the customer experience.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Proven experience in a customer service role, preferably in the healthcare or dental industry.
• Excellent communication and interpersonal skills, with fluency in both English and Mandarin, allowing you to effectively interact with customers and colleagues in both languages.
• Strong problem-solving and decision-making abilities, with a customer-centric mindset.
•  
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency in using customer service software, CRM systems, and other relevant tools.
• Positive attitude, empathy, and a genuine passion for providing exceptional customer service.

We’re looking for an Assets Operations Senior Specialist to join our team in Singapore, focusing on Assets within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also give their money a boost by choosing from different investment options within the Wise Account.

An Assets Operations Senior Specialist's role is to support the Assets Product team as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team

• Provide daily support to the stakeholders involved in the launch, maintenance and improvement of products owned by Assets;

• Maintain consistent and high level execution of recurring responsibilities within the Assets domain;

• Work with Banking, Treasury, product managers and engineers of multiple teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in - and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of  the Assets Operations domain;

• Act as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

The Logistics Specialist in Transportation is responsible for managing intercontinental and intra-Asia shipping arrangements, ensuring smooth logistics operations. This role involves handling deviations, escalations, and exceptions with Logistics Service Provider (LSP) management, collecting data for analysis and improvement projects, participating in RFQ mapping and tendering processes, generating KPI reports, and managing transportation-related claims.

Key Responsibilities:

• Coordinate intercontinental and intra-Asia shipping arrangements.
• Ensure timely and efficient movement of goods across different regions.
• Handle deviations, escalations, and exceptions with LSP management.
• Ensure timely resolution of issues to maintain smooth logistics operations.
• Collect data for future analysis and improvement projects.
• Contribute to cost-saving initiatives and the enhancement of transportation processes.
• Participate in RFQ mapping and tendering processes.
• Provide insights and support as needed to ensure competitive and effective logistics solutions.
• Generate consolidated KPI reports for transportation operations.
• Create required dashboards to provide management with visibility into logistics performance.
• Provide support in managing claims related to transportation issues.
• Facilitate resolution processes to ensure claims are handled efficiently.